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FY2019 MMR Agency Services and Goals

Goals and services for agencies as defined by the Mayor's Management Report (MMR)

City Government Mayor’s Office of Operations (OPS) Dataset qe6k-pu9t 5 fields
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DEPARTMENT OF EDUCATION - SCHOOL CONSTRUCTION AUTHORITY
Agency: SCA • Agency Name: DEPARTMENT OF EDUCATION - SCHOOL CONSTRUCTION AUTHORITY • Goal: 1b
Agency
SCA
Agency Name
DEPARTMENT OF EDUCATION - SCHOOL CONSTRUCTION AUTHORITY
Service
Design and construct new schools, Additions and capital improvement projects authorized by the Department of Education’s Five-Year Capital Plan.
Goal
1b
Goal Description
Improve cost efficiencies in construction.
DEPARTMENT OF INFORMATION TECHNOLOGY & TELECOMMUNICATIONS
Agency: DoITT • Agency Name: DEPARTMENT OF INFORMATION TECHNOLOGY & TELECOMMUNICATIONS • Service: Agency-wide Management
Agency
DoITT
Agency Name
DEPARTMENT OF INFORMATION TECHNOLOGY & TELECOMMUNICATIONS
Service
Agency-wide Management
Goal
5a
Goal Description
agencywide indicators
DEPARTMENT OF EDUCATION - SCHOOL CONSTRUCTION AUTHORITY
Agency: SCA • Agency Name: DEPARTMENT OF EDUCATION - SCHOOL CONSTRUCTION AUTHORITY • Goal: 1c
Agency
SCA
Agency Name
DEPARTMENT OF EDUCATION - SCHOOL CONSTRUCTION AUTHORITY
Service
Design and construct new schools, Additions and capital improvement projects authorized by the Department of Education’s Five-Year Capital Plan.
Goal
1c
Goal Description
Increase the number of capital improvement projects completed on schedule and within budget.
DEPARTMENT OF EDUCATION - SCHOOL CONSTRUCTION AUTHORITY
Agency: SCA • Agency Name: DEPARTMENT OF EDUCATION - SCHOOL CONSTRUCTION AUTHORITY • Goal: 1d
Agency
SCA
Agency Name
DEPARTMENT OF EDUCATION - SCHOOL CONSTRUCTION AUTHORITY
Service
Design and construct new schools, Additions and capital improvement projects authorized by the Department of Education’s Five-Year Capital Plan.
Goal
1d
Goal Description
Maximize project safety and quality.
DEPARTMENT OF FINANCE
Agency: DOF • Agency Name: DEPARTMENT OF FINANCE • Service: Bill and collect property and other taxes.
Agency
DOF
Agency Name
DEPARTMENT OF FINANCE
Service
Bill and collect property and other taxes.
Goal
1a
Goal Description
Increase the proportion of individuals and businesses that are in compliance with tax and revenue laws.
DEPARTMENT OF FINANCE
Agency: DOF • Agency Name: DEPARTMENT OF FINANCE • Service: Bill and collect property and other taxes.
Agency
DOF
Agency Name
DEPARTMENT OF FINANCE
Service
Bill and collect property and other taxes.
Goal
1b
Goal Description
Promptly review requests for refunds.
DEPARTMENT OF FINANCE
Agency: DOF • Agency Name: DEPARTMENT OF FINANCE • Service: Bill, adjudicate and collect on parking tickets.
Agency
DOF
Agency Name
DEPARTMENT OF FINANCE
Service
Bill, adjudicate and collect on parking tickets.
Goal
2a
Goal Description
Increase the proportion of parking tickets that are resolved.
DEPARTMENT OF FINANCE
Agency: DOF • Agency Name: DEPARTMENT OF FINANCE • Service: Bill, adjudicate and collect on parking tickets.
Agency
DOF
Agency Name
DEPARTMENT OF FINANCE
Service
Bill, adjudicate and collect on parking tickets.
Goal
2b
Goal Description
Assure that all respondents are offered convenient options for paying and challenging tickets.
DEPARTMENT OF FINANCE
Agency: DOF • Agency Name: DEPARTMENT OF FINANCE • Service: Administer rent and property owner exemption programs
Agency
DOF
Agency Name
DEPARTMENT OF FINANCE
Service
Administer rent and property owner exemption programs
Goal
3a
Goal Description
Promptly review applications for exemption programs.
DEPARTMENT OF FINANCE
Agency: DOF • Agency Name: DEPARTMENT OF FINANCE • Service: Help NYC taxpayers resolve tax issues
Agency
DOF
Agency Name
DEPARTMENT OF FINANCE
Service
Help NYC taxpayers resolve tax issues
Goal
4a
Goal Description
Through the Office of the Taxpayer Advocate, promptly address inquiries and resolve cases
DEPARTMENT OF FINANCE
Agency: DOF • Agency Name: DEPARTMENT OF FINANCE • Service: Record property-related documents
Agency
DOF
Agency Name
DEPARTMENT OF FINANCE
Service
Record property-related documents
Goal
5a
Goal Description
Increase the percentage of online property recording transactions
DEPARTMENT OF FINANCE
Agency: DOF • Agency Name: DEPARTMENT OF FINANCE • Service: Serve and execute legal processes and mandates
Agency
DOF
Agency Name
DEPARTMENT OF FINANCE
Service
Serve and execute legal processes and mandates
Goal
6a
Goal Description
Increase the proportion of judgments, orders and warrants that are successfully served/executed.
DEPARTMENT OF FINANCE
Agency: DOF • Agency Name: DEPARTMENT OF FINANCE • Service: Agency-wide Management
Agency
DOF
Agency Name
DEPARTMENT OF FINANCE
Service
Agency-wide Management
Goal
7a
Goal Description
Agency-wide management indicators
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Agency: DOHMH • Agency Name: DEPARTMENT OF HEALTH AND MENTAL HYGIENE • Service: Detect and control infectious diseases.
Agency
DOHMH
Agency Name
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Service
Detect and control infectious diseases.
Goal
1a
Goal Description
Reduce new cases of HIV and other sexually transmitted diseases.
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Agency: DOHMH • Agency Name: DEPARTMENT OF HEALTH AND MENTAL HYGIENE • Service: Detect and control infectious diseases.
Agency
DOHMH
Agency Name
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Service
Detect and control infectious diseases.
Goal
1b
Goal Description
Prevent the spread of other infectious diseases.
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Agency: DOHMH • Agency Name: DEPARTMENT OF HEALTH AND MENTAL HYGIENE • Goal: 2a
Agency
DOHMH
Agency Name
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Service
Prevent chronic disease by promoting healthy behaviors and preventive health care.
Goal
2a
Goal Description
Reduce tobacco use and promote physical activity and healthy eating.
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Agency: DOHMH • Agency Name: DEPARTMENT OF HEALTH AND MENTAL HYGIENE • Goal: 2b
Agency
DOHMH
Agency Name
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Service
Prevent chronic disease by promoting healthy behaviors and preventive health care.
Goal
2b
Goal Description
Improve preventive health care.
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Agency: DOHMH • Agency Name: DEPARTMENT OF HEALTH AND MENTAL HYGIENE • Service: Promote a safe environment.
Agency
DOHMH
Agency Name
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Service
Promote a safe environment.
Goal
3a
Goal Description
Reduce hazards to children in homes and child care programs.
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Agency: DOHMH • Agency Name: DEPARTMENT OF HEALTH AND MENTAL HYGIENE • Service: Promote a safe environment.
Agency
DOHMH
Agency Name
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Service
Promote a safe environment.
Goal
3b
Goal Description
Reduce the threat of foodborne illness.
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Agency: DOHMH • Agency Name: DEPARTMENT OF HEALTH AND MENTAL HYGIENE • Service: Promote a safe environment.
Agency
DOHMH
Agency Name
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Service
Promote a safe environment.
Goal
3c
Goal Description
Reduce animal-related risks to human health.
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Agency: DOHMH • Agency Name: DEPARTMENT OF HEALTH AND MENTAL HYGIENE • Goal: 4a
Agency
DOHMH
Agency Name
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Service
Prevent and address mental Illness, developmental disabilities, and substance abuse.
Goal
4a
Goal Description
Reduce the adverse health consequences of substance abuse.
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Agency: DOHMH • Agency Name: DEPARTMENT OF HEALTH AND MENTAL HYGIENE • Goal: 4b
Agency
DOHMH
Agency Name
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Service
Prevent and address mental Illness, developmental disabilities, and substance abuse.
Goal
4b
Goal Description
Facilitate access to services for New Yorkers with or at-risk of developing mental illnesses or developmental disabilities.
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Agency: DOHMH • Agency Name: DEPARTMENT OF HEALTH AND MENTAL HYGIENE • Service: Provide high quality and timely services to the public.
Agency
DOHMH
Agency Name
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Service
Provide high quality and timely services to the public.
Goal
5a
Goal Description
Provide birth and death certificates to the public quick and efficiently.
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Agency: DOHMH • Agency Name: DEPARTMENT OF HEALTH AND MENTAL HYGIENE • Service: Agency-wide Management
Agency
DOHMH
Agency Name
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Service
Agency-wide Management
Goal
6a
Goal Description
agency-wide indicators
DEPARTMENT OF INVESTIGATION
Agency: DOI • Agency Name: DEPARTMENT OF INVESTIGATION • Goal: 1a
Agency
DOI
Agency Name
DEPARTMENT OF INVESTIGATION
Service
Investigate possible corruption, fraud, waste and unethical conduct in City government.
Goal
1a
Goal Description
Maintain the integrity of City agencies, employees, contract vendors and other recipients of City funds.
DEPARTMENT OF INVESTIGATION
Agency: DOI • Agency Name: DEPARTMENT OF INVESTIGATION • Goal: 1b
Agency
DOI
Agency Name
DEPARTMENT OF INVESTIGATION
Service
Investigate possible corruption, fraud, waste and unethical conduct in City government.
Goal
1b
Goal Description
Improve the impact and effectiveness of investigations.
DEPARTMENT OF INVESTIGATION
Agency: DOI • Agency Name: DEPARTMENT OF INVESTIGATION • Goal: 2a
Agency
DOI
Agency Name
DEPARTMENT OF INVESTIGATION
Service
Conduct background and fingerprint checks for certain City employees, contractors and day care workers.
Goal
2a
Goal Description
Ensure that all background investigations and fingerprint checks are conducted in a timely manner.
DEPARTMENT OF INFORMATION TECHNOLOGY & TELECOMMUNICATIONS
Agency: DoITT • Agency Name: DEPARTMENT OF INFORMATION TECHNOLOGY & TELECOMMUNICATIONS • Service: Deliver City IT services including hardware, software and technical support.
Agency
DoITT
Agency Name
DEPARTMENT OF INFORMATION TECHNOLOGY & TELECOMMUNICATIONS
Service
Deliver City IT services including hardware, software and technical support.
Goal
1a
Goal Description
Provide quality service delivery and performance monitoring for DoITT-managed systems.
DEPARTMENT OF INFORMATION TECHNOLOGY & TELECOMMUNICATIONS
Agency: DoITT • Agency Name: DEPARTMENT OF INFORMATION TECHNOLOGY & TELECOMMUNICATIONS • Service: Deliver City IT services including hardware, software and technical support.
Agency
DoITT
Agency Name
DEPARTMENT OF INFORMATION TECHNOLOGY & TELECOMMUNICATIONS
Service
Deliver City IT services including hardware, software and technical support.
Goal
1b
Goal Description
Resolve all Citywide Service Desk requests and incident tickets within targeted levels.
DEPARTMENT OF INFORMATION TECHNOLOGY & TELECOMMUNICATIONS
Agency: DoITT • Agency Name: DEPARTMENT OF INFORMATION TECHNOLOGY & TELECOMMUNICATIONS • Service: Deliver City IT services including hardware, software and technical support.
Agency
DoITT
Agency Name
DEPARTMENT OF INFORMATION TECHNOLOGY & TELECOMMUNICATIONS
Service
Deliver City IT services including hardware, software and technical support.
Goal
1c
Goal Description
Ensure all application development and IT infrastructure projects led by DoITT’s project management office are delivered on time and within budget.
DEPARTMENT OF INFORMATION TECHNOLOGY & TELECOMMUNICATIONS
Agency: DoITT • Agency Name: DEPARTMENT OF INFORMATION TECHNOLOGY & TELECOMMUNICATIONS • Service: Deliver City IT services including hardware, software and technical support.
Agency
DoITT
Agency Name
DEPARTMENT OF INFORMATION TECHNOLOGY & TELECOMMUNICATIONS
Service
Deliver City IT services including hardware, software and technical support.
Goal
1d
Goal Description
Ensure effective management of the City’s telecommunications service.
DEPARTMENT OF INFORMATION TECHNOLOGY & TELECOMMUNICATIONS
Agency: DoITT • Agency Name: DEPARTMENT OF INFORMATION TECHNOLOGY & TELECOMMUNICATIONS • Service: Support sharing and management of citywide data and information.
Agency
DoITT
Agency Name
DEPARTMENT OF INFORMATION TECHNOLOGY & TELECOMMUNICATIONS
Service
Support sharing and management of citywide data and information.
Goal
2a
Goal Description
Increase the public’s use of City government information through NYC.gov.
DEPARTMENT OF INFORMATION TECHNOLOGY & TELECOMMUNICATIONS
Agency: DoITT • Agency Name: DEPARTMENT OF INFORMATION TECHNOLOGY & TELECOMMUNICATIONS • Service: Support sharing and management of citywide data and information.
Agency
DoITT
Agency Name
DEPARTMENT OF INFORMATION TECHNOLOGY & TELECOMMUNICATIONS
Service
Support sharing and management of citywide data and information.
Goal
2b
Goal Description
Increase the number of publicly available data sets.
DEPARTMENT OF INFORMATION TECHNOLOGY & TELECOMMUNICATIONS
Agency: DoITT • Agency Name: DEPARTMENT OF INFORMATION TECHNOLOGY & TELECOMMUNICATIONS • Service: Regulate franchised cable services.
Agency
DoITT
Agency Name
DEPARTMENT OF INFORMATION TECHNOLOGY & TELECOMMUNICATIONS
Service
Regulate franchised cable services.
Goal
3a
Goal Description
Ensure customer complaints are resolved in a timely manner.
DEPARTMENT OF INFORMATION TECHNOLOGY & TELECOMMUNICATIONS
Agency: DoITT • Agency Name: DEPARTMENT OF INFORMATION TECHNOLOGY & TELECOMMUNICATIONS • Service: Regulate provisioning of public telecommunications services on City streets.
Agency
DoITT
Agency Name
DEPARTMENT OF INFORMATION TECHNOLOGY & TELECOMMUNICATIONS
Service
Regulate provisioning of public telecommunications services on City streets.
Goal
4a
Goal Description
Maximize usefulness, operability and cleanliness of public telecommunications services on City streets.
DEPARTMENT OF PROBATION
Agency: DOP • Agency Name: DEPARTMENT OF PROBATION • Goal: 1a
Agency
DOP
Agency Name
DEPARTMENT OF PROBATION
Service
Contribute to optimal court processing and decision-making in delinquency and criminal justice matters.
Goal
1a
Goal Description
Produce timely and accurate pre-sentence investigations.
DEPARTMENT OF PROBATION
Agency: DOP • Agency Name: DEPARTMENT OF PROBATION • Goal: 1b
Agency
DOP
Agency Name
DEPARTMENT OF PROBATION
Service
Contribute to optimal court processing and decision-making in delinquency and criminal justice matters.
Goal
1b
Goal Description
Identify youth appropriate for diversion from formal juvenile court proceedings via adjustment services.
DEPARTMENT OF PROBATION
Agency: DOP • Agency Name: DEPARTMENT OF PROBATION • Goal: 2a
Agency
DOP
Agency Name
DEPARTMENT OF PROBATION
Service
lmprove community safety through a combination of accountability and support activities with those under probation supervision.
Goal
2a
Goal Description
Assess risk to match individuals with supervision and monitoring levels; use re-arrest and violation trends to make adjustments to supervision level components.
DEPARTMENT OF PROBATION
Agency: DOP • Agency Name: DEPARTMENT OF PROBATION • Goal: 2b
Agency
DOP
Agency Name
DEPARTMENT OF PROBATION
Service
lmprove community safety through a combination of accountability and support activities with those under probation supervision.
Goal
2b
Goal Description
Increase the probability of successful completion of probation terms through maximizing the use of evidence-based practices and community-based interventions.
DEPARTMENT OF PROBATION
Agency: DOP • Agency Name: DEPARTMENT OF PROBATION • Goal: 2c
Agency
DOP
Agency Name
DEPARTMENT OF PROBATION
Service
lmprove community safety through a combination of accountability and support activities with those under probation supervision.
Goal
2c
Goal Description
Maximize accountability with probation terms through field visits and enforcement actions.
DEPARTMENT OF RECORDS & INFORMATION SERVICES
Agency: DORIS • Agency Name: DEPARTMENT OF RECORDS & INFORMATION SERVICES • Goal: 1a
Agency
DORIS
Agency Name
DEPARTMENT OF RECORDS & INFORMATION SERVICES
Service
Provide the public and City agencies with access to public records and publications.
Goal
1a
Goal Description
Increase the volume and availability of public records and publications.
DEPARTMENT OF RECORDS & INFORMATION SERVICES
Agency: DORIS • Agency Name: DEPARTMENT OF RECORDS & INFORMATION SERVICES • Goal: 1b
Agency
DORIS
Agency Name
DEPARTMENT OF RECORDS & INFORMATION SERVICES
Service
Provide the public and City agencies with access to public records and publications.
Goal
1b
Goal Description
Promptly respond to requests for information.
DEPARTMENT OF RECORDS & INFORMATION SERVICES
Agency: DORIS • Agency Name: DEPARTMENT OF RECORDS & INFORMATION SERVICES • Goal: 2a
Agency
DORIS
Agency Name
DEPARTMENT OF RECORDS & INFORMATION SERVICES
Service
Provide City agencies, the courts and district attorneys with record storage, retrieval and retention scheduling services.
Goal
2a
Goal Description
Retrieve records promptly from off-site facilities upon record owner's request.
DEPARTMENT OF RECORDS & INFORMATION SERVICES
Agency: DORIS • Agency Name: DEPARTMENT OF RECORDS & INFORMATION SERVICES • Goal: 2b
Agency
DORIS
Agency Name
DEPARTMENT OF RECORDS & INFORMATION SERVICES
Service
Provide City agencies, the courts and district attorneys with record storage, retrieval and retention scheduling services.
Goal
2b
Goal Description
Promptly transfer eligible agency records to off-site storage.
DEPARTMENT OF RECORDS & INFORMATION SERVICES
Agency: DORIS • Agency Name: DEPARTMENT OF RECORDS & INFORMATION SERVICES • Goal: 2c
Agency
DORIS
Agency Name
DEPARTMENT OF RECORDS & INFORMATION SERVICES
Service
Provide City agencies, the courts and district attorneys with record storage, retrieval and retention scheduling services.
Goal
2c
Goal Description
Dispose of all records according to their scheduled retention period.
DEPARTMENT OF TRANSPORTATION
Agency: DOT • Agency Name: DEPARTMENT OF TRANSPORTATION • Service: Maintain the City’s transportation infrastructure.
Agency
DOT
Agency Name
DEPARTMENT OF TRANSPORTATION
Service
Maintain the City’s transportation infrastructure.
Goal
1a
Goal Description
Manage the City’s bridge inventory to achieve a high state of good repair.
DEPARTMENT OF TRANSPORTATION
Agency: DOT • Agency Name: DEPARTMENT OF TRANSPORTATION • Service: Maintain the City’s transportation infrastructure.
Agency
DOT
Agency Name
DEPARTMENT OF TRANSPORTATION
Service
Maintain the City’s transportation infrastructure.
Goal
1b
Goal Description
Maintain a state of good repair for the City’s streets, sidewalks and highways.
DEPARTMENT OF TRANSPORTATION
Agency: DOT • Agency Name: DEPARTMENT OF TRANSPORTATION • Service: Maintain the City’s transportation infrastructure.
Agency
DOT
Agency Name
DEPARTMENT OF TRANSPORTATION
Service
Maintain the City’s transportation infrastructure.
Goal
1c
Goal Description
Ensure timely repairs of the City’s street lights, traffic signs and signals.
DEPARTMENT OF TRANSPORTATION
Agency: DOT • Agency Name: DEPARTMENT OF TRANSPORTATION • Service: Provide a safe transportation network.
Agency
DOT
Agency Name
DEPARTMENT OF TRANSPORTATION
Service
Provide a safe transportation network.
Goal
2a
Goal Description
Improve safety for pedestrians, motorists and bus and bike riders.
DEPARTMENT OF TRANSPORTATION
Agency: DOT • Agency Name: DEPARTMENT OF TRANSPORTATION • Service: Provide a safe transportation network.
Agency
DOT
Agency Name
DEPARTMENT OF TRANSPORTATION
Service
Provide a safe transportation network.
Goal
2b
Goal Description
Ensure passenger safety on the Staten Island Ferry.
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