Mayor's Management Report - Agency Performance Indicators

DOHMH

Department of Health and Mental Hygiene

5330

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 6

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

106

No

Annually

26

Calendar Year

No

Number

2020

2019-09-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5352

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 4

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

304

No

Annually

26

Calendar Year

No

Number

2018

2018-06-01T00:00:00.000

0.8

1

DOHMH

Department of Health and Mental Hygiene

5331

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 7

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

107

No

Annually

26

Calendar Year

No

Number

2021

2020-08-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

14915

14915

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Average days to completion for an Office of Mediation and Conflict Resolution case

No

Office of Mediation and Conflict Resolution

The number of days that it takes to complete an Office of Mediation and Conflict Resolution (OMCR) case. OCMR cases result from filed complaints in which the parties involved agree to mediation.

2023-01-13T11:34:00.000

Down

No

Yes

PMMR/MMR

4

Fiscal Year

No

TimeSpan

2021

2021-02-01T00:00:00.000

NA

1

DEP

Department of Environmental Protection

5190

883

Maintain the City’s water delivery and sewer collection systems.

Resolve emergencies and perform preventive maintenance and required repairs to the water distribution and wastewater collection systems in a timely manner.

Water main breaks - Queens 1

No

Bureau of Water and Sewer Operations

The number of water main breaks responded to by DEP.

2007-03-28T19:32:00.000

Down

Yes

CB

401

Yes

Annually

3

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5365

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 17

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

317

No

Annually

26

Calendar Year

No

Number

2022

2021-08-01T00:00:00.000

NA

1

NYCHA

New York City Housing Authority

3194

3194

3 Engage residents and connect them to best-in-class social services.

3a Connect all residents to critical services in their communities.

Initial social service tenant contacts conducted within five days of referral (%)

No

Family Partnerships

Initial social service tenant contacts conducted within five days of social services referral.

2007-07-06T15:49:00.000

Up

No

No

Monthly

4

Fiscal Year

Yes

Percentage

2026

2025-10-01T00:00:00.000

100

96

76

76

1

DPR

Department of Parks and Recreation

8608

1688

Manage the City’s parks and recreation facilities.

Ensure that all parks and playgrounds are clean and in good condition.

Citywide acceptability rating for the cleanliness of small parks and playgrounds (%) - Community District 314

No

Operations & Management Planning Division

The percent of small parks (six acres or less) and playgrounds with acceptable cleanliness based on the acceptability of litter, broken glass, graffiti, and weeds or ice (depending on the season) at a site. A park will fail for cleanliness if two of the four cleanliness features are unacceptable or if conditions for one feature are egregious based on the Parks Inspection Program’s standards.

2007-04-11T18:32:00.000

Up

Yes

CB

314

No

Annually

6

Fiscal Year

No

Percentage

2026

2025-10-01T00:00:00.000

NA

1

HRA

Human Resources Administration

15938

15938

Reduce homelessness among children and adults.

Prevent homelessness and support housing stability.

CityFHEPS — Average subsidy amount ($)

No

Office of Performance Management and Data Analytics (OPMDA)

The average monthly CityFHEPS (City Fighting Homelessness and Eviction Prevention Supplement) subsidy dollar amount.

2025-12-10T16:16:00.000

None

No

No

Monthly

4

Fiscal Year

No

Currency

2021

2021-02-01T00:00:00.000

939

939

1

CCHR

City Commission on Human Rights

2324

2324

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Open complaints

No

Law Enforcement Bureau

The number of open complaints at the close of the reporting period.

2007-05-22T16:34:00.000

None

No

No

Monthly

3

Fiscal Year

No

Number

2021

2020-07-01T00:00:00.000

1171

1171

1

BPL

Brooklyn Public Library

2284

2284

BPL Performance Reporting

BPL Performance Indicators

Libraries open seven days per week (%)

No

BPL Govt Affairs

Libraries/branches open 7 days per week as a percent of the total locations, measured at the end of the reporting period. As of the FY26 PMMR, this includes libraries closed for long-term renovations.

2007-05-22T16:26:00.000

Up

No

No

Quarterly

2

Fiscal Year

No

Percentage

2019

2019-05-01T00:00:00.000

NA

8

8

1

DPR

Department of Parks and Recreation

8571

1688

Manage the City’s parks and recreation facilities.

Ensure that all parks and playgrounds are clean and in good condition.

Citywide acceptability rating for the cleanliness of small parks and playgrounds (%) - Community District 101

No

Operations & Management Planning Division

The percent of small parks (six acres or less) and playgrounds with acceptable cleanliness based on the acceptability of litter, broken glass, graffiti, and weeds or ice (depending on the season) at a site. A park will fail for cleanliness if two of the four cleanliness features are unacceptable or if conditions for one feature are egregious based on the Parks Inspection Program’s standards.

2007-04-11T18:32:00.000

Up

Yes

CB

101

No

Annually

6

Fiscal Year

No

Percentage

2026

2025-10-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

2325

2325

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Complaints successfully mediated

No

Office of Mediation and Conflict Resolution

The number of complaints resolved through the Commission's free and voluntary mediation office.

2007-05-22T16:34:00.000

Up

No

Yes

Monthly

2

Fiscal Year

No

Number

2024

2023-08-01T00:00:00.000

4

5

1

DOHMH

Department of Health and Mental Hygiene

10326

10326

Prevent chronic disease by promoting access to health resources and a healthy environment.

Reduce financial barriers to health resources and minimize the influence of harmful products.

(Retired) Adults with obesity (%) (CY)

Yes

Bureau of Epidemiology Service, NYC Department of Health and Mental Hygiene Community Health Survey

The percentage of adult New Yorkers who have a Body Mass Index (BMI) of 30 or greater and is calculated based on respondents' self-reported weight and height, as noted in the NYC Community Health Survey. This data is reported by calendar year, not fiscal year. The MMR reports data from the previous calendar year (i.e. FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.

2013-02-06T16:23:00.000

None

No

No

Annually

52

Calendar Year

No

Percentage

2019

2018-10-01T00:00:00.000

NA

23.3

23.2

1

DOHMH

Department of Health and Mental Hygiene

5369

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 3

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

403

No

Annually

26

Calendar Year

No

Number

2025

2025-05-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

15295

15295

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Pregnancy-associated mortality ratio (per 100,000 live births) (Five-year averages) (CY)

No

Bureau of Maternal Infant and Reproductive Health, MMRIA database

The number of pregnancy-associated deaths among Black women and birthing people per 100,000 live births. Data is by calendar year. To address variability caused by small numbers of deaths, pregnancy-associated mortality ratios are presented as five-year rolling averages. There is a data lag time of 143 weeks due to Health Department protocol and CDC guidance on the case identification and review process timeline to accurately evaluate each death.

2023-12-07T16:24:00.000

Down

No

No

Annually

75

Calendar Year

No

Number

2024

2024-05-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

10809

10809

Prevent chronic disease by promoting access to health resources and a healthy environment.

Reduce financial barriers to health resources and minimize the influence of harmful products.

(Retired) Adults with hypertension meeting blood pressure goal (%) (CY)

Yes

2015-12-09T16:58:00.000

Up

No

No

Fiscal Year

No

Percentage

2018

2017-08-01T00:00:00.000

NA

70

70

1

DOHMH

Department of Health and Mental Hygiene

5348

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 12

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

212

No

Annually

26

Calendar Year

No

Number

2016

2016-05-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5340

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 4

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

204

No

Annually

26

Calendar Year

No

Number

2019

2019-02-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

11262

11262

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Value of damages for complainants ($)

No

Law Enforcement Bureau

The value in dollars of all monetary relief, including damages and attorney's fees, ordered to be paid to complainants.

2019-01-15T14:13:00.000

None

No

Yes

Monthly

3

Fiscal Year

No

Currency

2019

2019-05-01T00:00:00.000

336120

4480654

1

DOHMH

Department of Health and Mental Hygiene

12569

12569

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Adults, ages 45-75, screened for colorectal cancer (%) (CY)

No

Bureau of Epidemiology Services, NYC Department of Health and Mental Hygiene Community Health Survey

The percentage of adults, ages 45-75, screened for colorectal cancer (colonoscopy in the past ten years or stool-based test in the last year). This data is reported by calendar year, not fiscal year. The MMR reports data from the previous calendar year (i.e. FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.

2022-01-21T09:59:00.000

None

No

No

Annually

52

Calendar Year

No

Percentage

2020

2019-11-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5363

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 15

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

315

No

Annually

26

Calendar Year

No

Number

2022

2021-09-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

2310

2310

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Complaints closed (%) — No probable cause determination

No

Law Enforcement Bureau

The percentage of complaints closed during the reporting period where the Law Enforcement Bureau finds that probable cause does not exist to believe that the respondent(s) engaged in unlawful discrimination under the New York City Human Rights Law.

2007-05-22T16:34:00.000

None

No

No

Monthly

3

Fiscal Year

No

Percentage

2024

2023-09-01T00:00:00.000

3

2

1

DOHMH

Department of Health and Mental Hygiene

5371

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 5

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

405

No

Annually

26

Calendar Year

No

Number

2021

2021-04-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

15319

15319

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Testing completion rate for Human Rights Law violations in housing, employment, and disability accommodations

No

Law Enforcement Bureau

The percentage of attempted tests that were successfully completed. Tests involve Law Enforcement staff reaching out to entities that may be violating the Human Rights Law, such as landlords or employers. Testing staff often seek services from these entities and note whether the entities' responses comply with the law.

2023-12-21T16:20:00.000

Up

No

No

PMMR/MMR

2

Fiscal Year

No

Percentage

2017

2016-08-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5368

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 2

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

402

No

Annually

26

Calendar Year

No

Number

2017

2017-05-01T00:00:00.000

NA

1

HPD

Housing Preservation and Development

8264

6645

Provide opportunities for New Yorkers to live in housing that is affordable and financially stable.

Increase the quantity of affordable housing in New York City.

Total housing starts (units) - Brooklyn 1

No

Office of Development

The total number of housing units (starts) created or preserved and counted by HPD. Units are created or preserved through financed new construction or rehabilitation, regulatory agreements creating or extending affordability, and homebuyer and homeownership assistance. HPD counts units produced by Housing Preservation and Development, Housing Development Corporation, NYC Economic Development Corporation, New York City Housing Authority, Department of Homeless Services, City Planning and New York State Homes and Community Renewal.

2009-08-13T11:18:00.000

None

Yes

CB

301

No

Annually

6

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

9197

9197

Prevent chronic disease by promoting access to health resources and a healthy environment.

Reduce financial barriers to health resources and minimize the influence of harmful products.

Adults who consume one or more servings of sugar-sweetened beverages per day (%) (CY)

No

Bureau of Epidemiology Services, NYC Department of Health and Mental Hygiene Community Health Survey

The percentage of adults who consume an average of one or more servings of sugar-sweetened beverages per day, as noted in the NYC Community Health Survey. “Sugar-sweetened beverages” are defined as sugar-sweetened sodas and other sugar-sweetened drinks, like iced tea. This data is reported by calendar year, not fiscal year. The MMR reports data from the previous calendar year (i.e. FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.

2010-08-26T12:49:00.000

None

No

No

Annually

52

Calendar Year

No

Percentage

2017

2017-01-01T00:00:00.000

NA

22.8

21.8

1

DOF

Department of Finance

6059

6059

Customer Service

Customer service indicators

Average wait time to speak with a customer service agent (minutes)

No

Payment Operations Division

The average time a customer waits to see a customer service representative measured from the time a customer takes a Qmatic ticket until the customer is seen by a customer service representative.

2009-04-03T21:02:00.000

Down

No

No

Monthly

6

Fiscal Year

No

TimeSpan

2026

2025-10-01T00:00:00.000

10

13

12

12

1

HPD

Housing Preservation and Development

8277

6645

Provide opportunities for New Yorkers to live in housing that is affordable and financially stable.

Increase the quantity of affordable housing in New York City.

Total housing starts (units) - Brooklyn 14

No

Office of Development

The total number of housing units (starts) created or preserved and counted by HPD. Units are created or preserved through financed new construction or rehabilitation, regulatory agreements creating or extending affordability, and homebuyer and homeownership assistance. HPD counts units produced by Housing Preservation and Development, Housing Development Corporation, NYC Economic Development Corporation, New York City Housing Authority, Department of Homeless Services, City Planning and New York State Homes and Community Renewal.

2009-08-13T11:18:00.000

None

Yes

CB

314

No

Annually

6

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

NA

1

DOT

Department of Transportation

6189

6189

Customer Service

Customer service indicators

Calls answered within 30 seconds (%)

No

Authorized Parking & Permits

The percentage of calls answered by a call center representative in 30 seconds or less. Time begins after initial prerecorded message.

2009-04-03T21:02:00.000

Up

No

No

Monthly

6

Fiscal Year

No

Percentage

2026

2025-10-01T00:00:00.000

1

1

1

DOHMH

Department of Health and Mental Hygiene

5332

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 8

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

108

No

Annually

26

Calendar Year

No

Number

2017

2016-09-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

11263

11263

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Value of civil penalties imposed ($)

No

Law Enforcement Bureau

The value in dollars of civil penalties ordered to be paid to the City due to violation of City Human Rights Law.

2019-01-15T14:16:00.000

None

No

Yes

Monthly

3

Fiscal Year

No

Currency

2023

2023-03-01T00:00:00.000

38000

763500

1

DOHMH

Department of Health and Mental Hygiene

5349

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 1

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

301

No

Annually

26

Calendar Year

No

Number

2017

2017-05-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5350

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 2

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

302

No

Annually

26

Calendar Year

No

Number

2025

2024-08-01T00:00:00.000

NA

1

DFTA

Department for the Aging

15958

15958

Agency-wide Management

Agency-wide management indicators

Human services contracts

No

Mayor's Office of Contract Services

The number of human service contracts that were registered by the City Comptroller during the fiscal year. The reported number includes general contracts and task orders issued from master agreements, but excludes awards made using City Council Discretionary funding and Emergency Contracts as defined by the New York City Procurement Policy Board Rules.

2026-02-12T09:30:00.000

None

No

No

Annually

12

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5344

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 8

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

208

No

Annually

26

Calendar Year

No

Number

2020

2019-09-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

15292

15292

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

(Retired) Adult heart failure hospitalizations rate (per 100,000 population) (CY)

Yes

2023-12-07T15:59:00.000

None

No

No

Calendar Year

Yes

Number

2020

2020-03-01T00:00:00.000

NA

1

BPL

Brooklyn Public Library

2284

2284

BPL Performance Reporting

BPL Performance Indicators

Libraries open seven days per week (%)

No

BPL Govt Affairs

Libraries/branches open 7 days per week as a percent of the total locations, measured at the end of the reporting period. As of the FY26 PMMR, this includes libraries closed for long-term renovations.

2007-05-22T16:26:00.000

Up

No

No

Quarterly

2

Fiscal Year

No

Percentage

2021

2021-01-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

15319

15319

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Testing completion rate for Human Rights Law violations in housing, employment, and disability accommodations

No

Law Enforcement Bureau

The percentage of attempted tests that were successfully completed. Tests involve Law Enforcement staff reaching out to entities that may be violating the Human Rights Law, such as landlords or employers. Testing staff often seek services from these entities and note whether the entities' responses comply with the law.

2023-12-21T16:20:00.000

Up

No

No

PMMR/MMR

2

Fiscal Year

No

Percentage

2022

2022-04-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

10326

10326

Prevent chronic disease by promoting access to health resources and a healthy environment.

Reduce financial barriers to health resources and minimize the influence of harmful products.

(Retired) Adults with obesity (%) (CY)

Yes

Bureau of Epidemiology Service, NYC Department of Health and Mental Hygiene Community Health Survey

The percentage of adult New Yorkers who have a Body Mass Index (BMI) of 30 or greater and is calculated based on respondents' self-reported weight and height, as noted in the NYC Community Health Survey. This data is reported by calendar year, not fiscal year. The MMR reports data from the previous calendar year (i.e. FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.

2013-02-06T16:23:00.000

None

No

No

Annually

52

Calendar Year

No

Percentage

2019

2019-06-01T00:00:00.000

25.7

25.7

23.3

23.2

1

DOHMH

Department of Health and Mental Hygiene

5332

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 8

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

108

No

Annually

26

Calendar Year

No

Number

2020

2020-05-01T00:00:00.000

NA

1

QPL

Queens Public Library

3252

3252

QPL Performance Reporting

QPL Performance Indicators

Libraries open seven days per week (%)

No

Community Library Services

Libraries/branches open 7 days per week as a percent of the total locations, measured at the end of the reporting period. As of the FY26 PMMR, this includes libraries closed for long-term renovations.

2007-07-06T16:05:00.000

Up

No

No

Quarterly

2

Fiscal Year

No

Percentage

2018

2018-01-01T00:00:00.000

NA

3.2

3.2

1

NYPD

New York City Police Department

9883

3964

Manage public safety programs related to criminal activity.

Reduce the incidence of crime.

Crime related to domestic violence - Felonious assault * - 122nd Precinct

No

NYPD Office of Management Analysis and Planning / Domestic Violence Unit

Number of felonious assaults involving family members who are either related by blood, related by marriage (in-laws), married, have children in common, formerly married to one another (separated or divorced), or live in a family-type arrangement, as well as people who are not related by blood or marriage and who are or have been in an intimate relationship, regardless of whether such persons have lived together at any time.

2007-09-04T18:41:00.000

Down

Yes

PP

122

Yes

PMMR/MMR

2

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

1

DOHMH

Department of Health and Mental Hygiene

5357

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 9

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

309

No

Annually

26

Calendar Year

No

Number

2020

2020-03-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5333

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 9

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

109

No

Annually

26

Calendar Year

No

Number

2021

2021-03-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5339

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 3

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

203

No

Annually

26

Calendar Year

No

Number

2016

2016-02-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

12569

12569

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Adults, ages 45-75, screened for colorectal cancer (%) (CY)

No

Bureau of Epidemiology Services, NYC Department of Health and Mental Hygiene Community Health Survey

The percentage of adults, ages 45-75, screened for colorectal cancer (colonoscopy in the past ten years or stool-based test in the last year). This data is reported by calendar year, not fiscal year. The MMR reports data from the previous calendar year (i.e. FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.

2022-01-21T09:59:00.000

None

No

No

Annually

52

Calendar Year

No

Percentage

2016

2016-01-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5334

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 10

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

110

No

Annually

26

Calendar Year

No

Number

2016

2015-09-01T00:00:00.000

NA

1

DCWP

Department of Consumer and Worker Protection

7527

3428

Protect and advocate for consumers and ensure businesses comply with applicable laws and regulations

Respond to consumer complaints and mediate with businesses to achieve fair and timely outcomes.

Mediated complaints resolved - Queens 13

No

General Counsel Division

The number of mediated complaints that have been closed based on the date the mediator enters an outcome. Mediations can be closed in several ways – agreement between the consumer and vendor is reached, a referral to DCWP’s General Counsel Division (GCD), referrals to other City agencies, and referrals to external entities such as New York State agencies.

2007-07-25T19:57:00.000

None

Yes

CB

413

Yes

Annually

4

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

NA

1