Mayor's Management Report - Agency Performance Indicators

NYCEM

New York City Emergency Management

2567

2567

Prepare City government, the public, and private and non-profit partners for any disaster.

Conduct planning, training, drills, and exercises regularly with City partners.

Participants at instructor-led emergency management training sessions

No

NYCEM Readiness Bureau

The total number of City, state and federal government employees and non-profit or private-sector individuals working in an emergency management related field taking part in NYCEM-sponsored training programs related to emergency response, including Incident Command System training sessions.

2007-05-22T17:23:00.000

Up

No

Yes

Quarterly

4

Fiscal Year

Yes

Number

2026

2025-10-01T00:00:00.000

607

1000

1000

1

DOHMH

Department of Health and Mental Hygiene

5363

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 15

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

315

No

Annually

26

Calendar Year

No

Number

2019

2018-12-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5358

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 10

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

310

No

Annually

26

Calendar Year

No

Number

2025

2025-02-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

10802

10802

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Asthma-related emergency department visits among children ages 5-17 (per 10,000 children) (CY) (preliminary)

No

New York State Department of Health, Statewide Planning and Research Cooperative System (SPARCS)

The number of asthma-related emergency department visits among children ages 5-17 (per 10,000 children). Data is preliminary and by calendar year. The MMR reports data from the previous calendar year (i.e. FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.

2015-12-08T15:24:00.000

Down

No

No

Annually

12

Calendar Year

Yes

Number

2017

2016-09-01T00:00:00.000

NA

1

NYCHH

Health And Hospitals Corp

4036

4036

Provide medical, mental health and substance abuse services to New York City residents regardless of their ability to pay.

Expand access to care.

Eligible women receiving a mammogram screening (%)

No

Office of Ambulatory Care & Population Health

The percentage of eligible women age 40 to 74, engaged in primary care or women’s health, who received a mammogram in the last two years.

2007-09-28T17:11:00.000

Up

No

No

Quarterly

6

Fiscal Year

Yes

Percentage

2026

2025-10-01T00:00:00.000

72.4

80

80

1

DOHMH

Department of Health and Mental Hygiene

5342

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 6

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

206

No

Annually

26

Calendar Year

No

Number

2020

2019-07-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

13854

13854

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Diabetes management among adult New Yorkers (%) (CY)

No

Bureau of Epidemiology Services, NYC Department of Health and Mental Hygiene A1C Registry

The proportion of NYC adults with likely diabetes (history of two or more A1C test values of 6.5% or greater as of 2020) who had a test result reported to the NYC A1C Registry in the year of interest whose latest test result is <8.0%. The denominator for this analysis is persons with likely diabetes (as described above) with a test result reported to the Registry (~620,000). This data is reported by calendar year, not fiscal year. The MMR reports data from the previous calendar year (i.e. FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.

2022-12-13T09:15:00.000

Up

No

No

Annually

75

Calendar Year

Yes

Percentage

2021

2020-09-01T00:00:00.000

NA

1

QPL

Queens Public Library

3252

3252

QPL Performance Reporting

QPL Performance Indicators

Libraries open seven days per week (%)

No

Community Library Services

Libraries/branches open 7 days per week as a percent of the total locations, measured at the end of the reporting period. As of the FY26 PMMR, this includes libraries closed for long-term renovations.

2007-07-06T16:05:00.000

Up

No

No

Quarterly

2

Fiscal Year

No

Percentage

2021

2021-03-01T00:00:00.000

0

0

1

CCHR

City Commission on Human Rights

2310

2310

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Complaints closed (%) — No probable cause determination

No

Law Enforcement Bureau

The percentage of complaints closed during the reporting period where the Law Enforcement Bureau finds that probable cause does not exist to believe that the respondent(s) engaged in unlawful discrimination under the New York City Human Rights Law.

2007-05-22T16:34:00.000

None

No

No

Monthly

3

Fiscal Year

No

Percentage

2025

2024-07-01T00:00:00.000

0

0

1

DOHMH

Department of Health and Mental Hygiene

13854

13854

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Diabetes management among adult New Yorkers (%) (CY)

No

Bureau of Epidemiology Services, NYC Department of Health and Mental Hygiene A1C Registry

The proportion of NYC adults with likely diabetes (history of two or more A1C test values of 6.5% or greater as of 2020) who had a test result reported to the NYC A1C Registry in the year of interest whose latest test result is <8.0%. The denominator for this analysis is persons with likely diabetes (as described above) with a test result reported to the Registry (~620,000). This data is reported by calendar year, not fiscal year. The MMR reports data from the previous calendar year (i.e. FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.

2022-12-13T09:15:00.000

Up

No

No

Annually

75

Calendar Year

Yes

Percentage

2016

2015-11-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5350

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 2

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

302

No

Annually

26

Calendar Year

No

Number

2022

2022-06-01T00:00:00.000

2.6

1

DOHMH

Department of Health and Mental Hygiene

5326

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 2

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

102

No

Annually

26

Calendar Year

No

Number

2025

2024-11-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5377

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 11

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

411

No

Annually

26

Calendar Year

No

Number

2017

2017-05-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5382

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Staten Island 2

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

502

No

Annually

26

Calendar Year

No

Number

2016

2016-04-01T00:00:00.000

NA

1

NYPD

New York City Police Department

4910

3949

Manage public safety programs related to criminal activity.

Reduce the incidence of crime.

Grand larceny - 44th Precinct

No

NYPD Office of Management Analysis and Planning

Number of incidents of grand larceny corresponding to New York State Penal Law.

2008-03-03T17:26:00.000

Down

Yes

PP

44

Yes

Monthly

2

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

1

DOHMH

Department of Health and Mental Hygiene

9197

9197

Prevent chronic disease by promoting access to health resources and a healthy environment.

Reduce financial barriers to health resources and minimize the influence of harmful products.

Adults who consume one or more servings of sugar-sweetened beverages per day (%) (CY)

No

Bureau of Epidemiology Services, NYC Department of Health and Mental Hygiene Community Health Survey

The percentage of adults who consume an average of one or more servings of sugar-sweetened beverages per day, as noted in the NYC Community Health Survey. “Sugar-sweetened beverages” are defined as sugar-sweetened sodas and other sugar-sweetened drinks, like iced tea. This data is reported by calendar year, not fiscal year. The MMR reports data from the previous calendar year (i.e. FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.

2010-08-26T12:49:00.000

None

No

No

Annually

52

Calendar Year

No

Percentage

2024

2024-03-01T00:00:00.000

NA

1

DCAS

Department of Citywide Administrative Services

2203

2203

Manage energy use by City agencies.

Maximize citywide efforts to monitor and reduce energy use to reach greenhouse gas reduction goals.

Electricity purchased (billions of kilowatt hours)

No

DCAS Energy Management

Total electricity purchased during the fiscal year in billions of kilowatt hours (kWh).

2007-05-07T18:22:00.000

None

No

Yes

Annually

8

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

NA

1000000000

BIC

Business Integrity Commission

2267

2267

Regulate businesses in and around the City's public wholesale markets.

Process registration applications for businesses in and around the City's public wholesale markets in a timely manner.

Average time to approve public wholesale market applications (days) — New

No

Licensing Unit/Legal Unit/Background Investigations Unit

The average number of days to process and approve new public wholesale market applications, from the date of the filing of the application to the date of approval by the Legal Unit. This does not include applications that undergo long-term investigation.

2007-05-22T16:19:00.000

Down

No

No

Monthly

2

Fiscal Year

Yes

Number

2026

2025-10-01T00:00:00.000

137

402

150

150

1

CCHR

City Commission on Human Rights

15322

15322

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Walk-ins assisted at CCHR offices

No

Law Enforcement Bureau and Community Relations Bureau

Number of people without scheduled appointments who drop by any Commission office seeking information or service.

2023-12-21T16:33:00.000

None

No

Yes

PMMR/MMR

2

Fiscal Year

No

Number

2017

2017-06-01T00:00:00.000

1

DOHMH

Department of Health and Mental Hygiene

5345

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 9

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

209

No

Annually

26

Calendar Year

No

Number

2024

2024-04-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

14915

14915

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Average days to completion for an Office of Mediation and Conflict Resolution case

No

Office of Mediation and Conflict Resolution

The number of days that it takes to complete an Office of Mediation and Conflict Resolution (OMCR) case. OCMR cases result from filed complaints in which the parties involved agree to mediation.

2023-01-13T11:34:00.000

Down

No

Yes

PMMR/MMR

4

Fiscal Year

No

TimeSpan

2016

2015-07-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

12569

12569

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Adults, ages 45-75, screened for colorectal cancer (%) (CY)

No

Bureau of Epidemiology Services, NYC Department of Health and Mental Hygiene Community Health Survey

The percentage of adults, ages 45-75, screened for colorectal cancer (colonoscopy in the past ten years or stool-based test in the last year). This data is reported by calendar year, not fiscal year. The MMR reports data from the previous calendar year (i.e. FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.

2022-01-21T09:59:00.000

None

No

No

Annually

52

Calendar Year

No

Percentage

2025

2025-01-01T00:00:00.000

NA

1

NYPD

New York City Police Department

4556

3944

Manage public safety programs related to criminal activity.

Reduce the incidence of crime.

Murder and non-negligent manslaughter - 83rd Precinct

No

NYPD Office of Management Analysis and Planning

Number of incidents of murder and non-negligent manslaughter corresponding to New York State Penal Law.

2008-03-03T17:26:00.000

Down

Yes

PP

83

Yes

Monthly

2

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

1

DOHMH

Department of Health and Mental Hygiene

5336

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 12

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

112

No

Annually

26

Calendar Year

No

Number

2016

2015-09-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5361

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 13

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

313

No

Annually

26

Calendar Year

No

Number

2016

2016-01-01T00:00:00.000

NA

1

NYPD

New York City Police Department

6866

3979

Manage public safety programs related to criminal activity.

Respond to police emergencies quickly.

Average Response Time to crimes in progress - Critical (minutes) - 102nd Precinct

No

Mayor's Office of Operations

The average dispatch and travel time for response to critical crimes in progress (such as shots fired, robbery, assault with a weapon). Response time is measured from the time the NYPD dispatcher receives the assignment to the time the officers arrive on the scene.

2007-09-04T18:41:00.000

Down

Yes

PP

102

No

PMMR/MMR

8

Fiscal Year

No

TimeSpan

2026

2025-10-01T00:00:00.000

1

DOHMH

Department of Health and Mental Hygiene

5343

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 7

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

207

No

Annually

26

Calendar Year

No

Number

2024

2024-03-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

2303

2303

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Pre-complaint resolutions

No

Law Enforcement Bureau

The number of matters resolved on consent of all parties prior to the filing of a complaint. Matters result from inquiries that require follow-up from the Law Enforcement Bureau.

2007-05-22T16:34:00.000

Up

No

Yes

Monthly

3

Fiscal Year

No

Number

2025

2024-09-01T00:00:00.000

36

99

1

DPR

Department of Parks and Recreation

8618

1688

Manage the City’s parks and recreation facilities.

Ensure that all parks and playgrounds are clean and in good condition.

Citywide acceptability rating for the cleanliness of small parks and playgrounds (%) - Community District 406

No

Operations & Management Planning Division

The percent of small parks (six acres or less) and playgrounds with acceptable cleanliness based on the acceptability of litter, broken glass, graffiti, and weeds or ice (depending on the season) at a site. A park will fail for cleanliness if two of the four cleanliness features are unacceptable or if conditions for one feature are egregious based on the Parks Inspection Program’s standards.

2007-04-11T18:32:00.000

Up

Yes

CB

406

No

Annually

6

Fiscal Year

No

Percentage

2026

2025-10-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5357

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 9

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

309

No

Annually

26

Calendar Year

No

Number

2020

2020-01-01T00:00:00.000

NA

1

HRA

Human Resources Administration

10431

10431

Increase financial independence and upward mobility out of poverty through employment, education, skills enhancement, job search, job placement, wellness services and other supports.

Increase the proportion of cash assistance recipients who obtain and retain paid employment.

Family cases engaged in training or education in accordance with New York City guidelines (%)

No

HRA NYCWAY and OPMDA

The City Fiscal Year-to-date average percent of partially or fully engageable (able to work) family cases who increase their self-sufficiency by participating in training or education activities that prepare clients to obtain and retain employment. These training/education activities are defined by New York City and may be stand-alone or concurrent with job search, substance abuse or other work activities. Education includes high school students over 15 and college students. Under the new Career Services employment contracts, clients are counted for this indicator if they participate in contextualized literacy and language programs designed specifically for different types of jobs, or if they participate in full or part-time GED programs.

2013-08-09T13:20:00.000

Up

No

No

Monthly

5

Fiscal Year

Yes

Percentage

2026

2025-10-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

2312

2312

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Complaints closed (%) — Administrative cause

No

Law Enforcement Bureau

The percentage of closed complaints where the Law Enforcement Bureau finds dismissal appropriate due to, but not limited to: the inability to locate complainant after diligent efforts to do so; complainant's repeated failure to appear at mutually agreed-upon appointments with CCHR staff or unwillingness to meet with CCHR staff, provide requested information, or attend a hearing; complainant's unwillingness to accept reasonable proposed conciliation agreement; complainant's repeated conduct disruptive to the orderly function of the Commission; complainant's request for dismissal; or where the Law Enforcement Bureau finds the prosecution of the complaint will not serve the public interest.

2007-05-22T16:34:00.000

None

No

No

Monthly

3

Fiscal Year

No

Percentage

2025

2025-05-01T00:00:00.000

39

46

1

DOHMH

Department of Health and Mental Hygiene

5331

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 7

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

107

No

Annually

26

Calendar Year

No

Number

2025

2025-02-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

15318

15318

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Entities tested for Human Rights Law violations in housing, employment, and disability accommodations

No

Law Enforcement Bureau

The total number of entities tested. Tests involve Law Enforcement staff reaching out to entities that may be violating the Human Rights Law, such as landlords or employers. Testing staff often seek services from these entities and note whether the entities' responses comply with the law.

2023-12-21T16:19:00.000

Up

No

No

PMMR/MMR

3

Fiscal Year

No

Number

2023

2023-01-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

15317

15317

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Tests completed for Human Rights Law violations in housing, employment, and disability accommodations

No

Law Enforcement Bureau

The number of attempted tests that were successfully completed. Tests involve Law Enforcement staff reaching out to entities that may be violating the Human Rights Law, such as landlords or employers. Testing staff often seek services from these entities and note whether the entities' responses comply with the law.

2023-12-21T16:17:00.000

Up

No

Yes

PMMR/MMR

2

Fiscal Year

No

Number

2021

2021-03-01T00:00:00.000

NA

1

DHS

Department of Homeless Services

10948

10948

Coordinate and provide support services to help individuals and families experiencing homelessness exit shelter as quickly as possible.

Facilitate exits and minimize clients’ length of stay in shelters.

Families with children exiting to permanent housing — Subsidized

No

DHS CARES Database

The number of families with children relocated to subsidized permanent housing from shelters. A placement is counted as an exit to permanent housing if the client remains out of shelter for at least 30 days.

2016-12-20T09:49:00.000

Up

No

Yes

Monthly

8

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

1015

3304

1

DOHMH

Department of Health and Mental Hygiene

5351

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 3

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

303

No

Annually

26

Calendar Year

No

Number

2020

2019-09-01T00:00:00.000

NA

1

DHS

Department of Homeless Services

10951

10951

Coordinate and provide support services to help individuals and families experiencing homelessness exit shelter as quickly as possible.

Facilitate exits and minimize clients’ length of stay in shelters.

Single adults exiting to permanent housing — Unsubsidized

No

DHS CARES Database

The number of single adults relocated to unsubsidized permanent housing from shelters, excluding clients in Safe Havens and Veterans short-term housing. A placement is counted as an exit to permanent housing if the client remains out of shelter for at least 30 days.

2016-12-20T09:54:00.000

Up

No

Yes

Monthly

8

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

161

563

1

DOHMH

Department of Health and Mental Hygiene

5337

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 1

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

201

No

Annually

26

Calendar Year

No

Number

2016

2016-06-01T00:00:00.000

6.4

1

DOHMH

Department of Health and Mental Hygiene

5381

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Staten Island 1

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

501

No

Annually

26

Calendar Year

No

Number

2017

2017-03-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

2324

2324

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Open complaints

No

Law Enforcement Bureau

The number of open complaints at the close of the reporting period.

2007-05-22T16:34:00.000

None

No

No

Monthly

3

Fiscal Year

No

Number

2022

2022-03-01T00:00:00.000

825

825

1

DOHMH

Department of Health and Mental Hygiene

5380

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 14

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

414

No

Annually

26

Calendar Year

No

Number

2024

2023-08-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5352

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 4

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

304

No

Annually

26

Calendar Year

No

Number

2024

2024-03-01T00:00:00.000

NA

1

DPR

Department of Parks and Recreation

9047

9047

Customer Service

Customer service indicators

(Retired) New Tree Request — For One Address — % of SRs Meeting Time to First Action (180 days)

Yes

Mayor's Office of Operations/Citywide Performance Reporting

The percentage of service requests for which the agency met its planned time of action to provide the service.

2010-07-30T14:46:00.000

None

No

Yes

Monthly

6

Fiscal Year

No

Percentage

2026

2025-10-01T00:00:00.000

97

100

90

90

1

TLC

Taxi and Limousine Commission

9132

9132

Customer Service

Service Level Agreement Indicators

Taxi Complaint - % of SRs Meeting Time to First Action (14 days)

No

Mayor's Office of Operations/Citywide Performance Reporting

The percentage of service requests for which the agency met its planned time of action to provide the service.

2010-07-30T15:31:00.000

None

No

Yes

Monthly

6

Fiscal Year

No

Percentage

2026

2025-10-01T00:00:00.000

NA

90

90

1

DOHMH

Department of Health and Mental Hygiene

5330

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 6

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

106

No

Annually

26

Calendar Year

No

Number

2020

2019-10-01T00:00:00.000

NA

1

HRA

Human Resources Administration

15508

15508

Reduce homelessness among children and adults.

Prevent homelessness and support housing stability.

Cases receiving emergency rental assistance

No

HRA Housing and Homeless Assistance Services/Initiatives, Rental Assistance Unit

The monthly volume of cases receiving rental arrears payments, including both those receiving one-time and ongoing assistance.

2024-07-12T16:38:00.000

None

No

No

Annually

8

Fiscal Year

No

Number

2022

2021-07-01T00:00:00.000

1

BIC

Business Integrity Commission

2263

2263

Regulate businesses in and around the City's public wholesale markets.

Process registration applications for businesses in and around the City's public wholesale markets in a timely manner.

Public wholesale market applications approved — New

No

Licensing Unit/Legal Unit/Background Investigations Unit

The number of new public wholesale market applications approved after completion of background investigations.

2007-05-22T16:19:00.000

Up

No

Yes

Monthly

2

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

1

4

1

NYPD

New York City Police Department

3961

3961

Manage public safety programs related to criminal activity.

Reduce the incidence of crime.

Gang motivated incidents

No

NYPD Office of Management Analysis and Planning / Detective Bureau

Incidents that involve unlawful conduct committed primarily to benefit the interests of a gang or crew criminal group (a group of people with an informal or formal structure, with designated leaders, engaging in or supporting illegal activities).

2007-09-04T18:41:00.000

None

No

Yes

PMMR/MMR

6

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

90

1

EDC

Economic Development Corporation

15118

15118

Enable equitable growth and development of priority industries.

Advance projects and programs that foster inclusive innovation and economic growth.

M/WBE participation rate (Local Law 1) — Minority (Asian) (%)

No

M/W/DBE

The ratio of Asian M/WBE contract expenditure to total contract expenditures with M/WBE goals. Participation/attainment refers to payments. Data reported in the Preliminary Mayor’s Management Report is for the quarter ending in September.

2023-08-09T16:09:00.000

Up

No

No

PMMR/MMR

8

Fiscal Year

No

Percentage

2026

2025-10-01T00:00:00.000

4.9

4.9

1