Mayor's Management Report - Agency Performance Indicators

DOHMH

Department of Health and Mental Hygiene

5351

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 3

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

303

No

Annually

26

Calendar Year

No

Number

2024

2024-01-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5348

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 12

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

212

No

Annually

26

Calendar Year

No

Number

2025

2025-05-01T00:00:00.000

NA

1

DDC

Department of Design and Construction

12305

12305

Design and build quality public buildings and infrastructure.

Complete projects on time and within budget.

Front-End Planning phase completed

No

Front End Planning Unit

The total number of projects, agency wide, that completed the Front End Planning (FEP) phase in the current reporting period.

2019-12-12T13:30:00.000

None

No

No

PMMR/MMR

4

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

23

1

CCHR

City Commission on Human Rights

15317

15317

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Tests completed for Human Rights Law violations in housing, employment, and disability accommodations

No

Law Enforcement Bureau

The number of attempted tests that were successfully completed. Tests involve Law Enforcement staff reaching out to entities that may be violating the Human Rights Law, such as landlords or employers. Testing staff often seek services from these entities and note whether the entities' responses comply with the law.

2023-12-21T16:17:00.000

Up

No

Yes

PMMR/MMR

2

Fiscal Year

No

Number

2024

2023-12-01T00:00:00.000

NA

1

SBS

Small Business Services

3690

3690

Help minority and women-owned business enterprises (M/WBE) identify and compete for City contracts.

Increase the number of M/WBEs that obtain City contracts.

M/WBEs certified

No

Division of Economic & Financial Opportunity

Total number of businesses certified with Minority and Women-owned Business Enterprise Program at the end of the given period.

2007-07-25T20:10:00.000

Up

No

No

Quarterly

2

Fiscal Year

Yes

Number

2026

2025-10-01T00:00:00.000

11392

11392

10800

10800

1

3-1-1

311

12373

12373

Provide information to the public

Deliver requested information to the public

Inquiries from customers (000)

No

311 Customer Service Center

A count of customer inquiries made by the public to 311 in that fiscal year (equal to the number of Knowledge articles accessed.)

2020-09-09T21:23:00.000

None

No

Yes

Monthly

4

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

1862

7314

1000

CCHR

City Commission on Human Rights

2319

2319

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Complaints pending by age — less than one year

No

Law Enforcement Bureau

The number of open complaints still in progress that have been open with the Law Enforcement Bureau for less than one year measured from the date the complaint was filed through the close of the reporting period.

2007-05-22T16:34:00.000

None

No

No

Monthly

3

Fiscal Year

No

Number

2023

2022-09-01T00:00:00.000

266

266

1

HRA

Human Resources Administration

4107

4107

Improve access to assistance that provides economic stability to support the basic needs of all eligible children and adults.

Provide access to Supplemental Nutrition Assistance Program benefits for all eligible children and adults.

Supplemental Nutrition Assistance Program (SNAP) — Persons receiving benefits (000)

No

DSS Office Performance Management and Data Analytics (OPMDA)

As of the end of the reporting period, the number of eligible persons receiving federally supported Supplemental Nutrition Assistance Program Benefits, including both cash assistance recipients and non-PA recipients. The calculation includes persons who receive SNAP benefits at residential treatment centers and recipients of Supplemental Security Income (SSI) who receive SNAP benefits.

2007-09-28T17:32:00.000

None

No

CB

No

Monthly

4

Fiscal Year

Yes

Number

2026

2025-10-01T00:00:00.000

1757.8

1757.8

1000

DOHMH

Department of Health and Mental Hygiene

5347

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 11

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

211

No

Annually

26

Calendar Year

No

Number

2020

2019-09-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5374

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 8

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

408

No

Annually

26

Calendar Year

No

Number

2025

2025-04-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

9197

9197

Prevent chronic disease by promoting access to health resources and a healthy environment.

Reduce financial barriers to health resources and minimize the influence of harmful products.

Adults who consume one or more servings of sugar-sweetened beverages per day (%) (CY)

No

Bureau of Epidemiology Services, NYC Department of Health and Mental Hygiene Community Health Survey

The percentage of adults who consume an average of one or more servings of sugar-sweetened beverages per day, as noted in the NYC Community Health Survey. “Sugar-sweetened beverages” are defined as sugar-sweetened sodas and other sugar-sweetened drinks, like iced tea. This data is reported by calendar year, not fiscal year. The MMR reports data from the previous calendar year (i.e. FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.

2010-08-26T12:49:00.000

None

No

No

Annually

52

Calendar Year

No

Percentage

2021

2020-10-01T00:00:00.000

NA

19

19

1

DOHMH

Department of Health and Mental Hygiene

5367

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 1

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

401

No

Annually

26

Calendar Year

No

Number

2021

2021-04-01T00:00:00.000

NA

1

DEP

Department of Environmental Protection

7057

919

Enforce City laws relating to air pollution, noise pollution and hazardous materials.

Investigate complaints in a timely manner.

Asbestos complaints received - Staten Island 1

No

Bureau of Environmental Compliance

The total number of asbestos complaints received during the reporting period.

2007-03-28T19:32:00.000

None

Yes

CB

501

Yes

Annually

3

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

NA

1

DOE

Department of Education

5091

3821

Educate New York City’s children to become productive, engaged adults.

Improve academic achievement.

Students in grades 3 to 8 meeting or exceeding standards - English Language Arts (%) - School District 8

No

New York State Department of Education (NYSED); New York City Public Schools Office of Policy and Evaluation (OPE)

The percent of general and special education students who meet the learning standard in English Language Arts (ELA) for their grade by performing at Level 3 (Proficient) or higher. Scores are on a scale ranging from Level 1, below basic proficiency level, through Level 4, the advanced level.

2007-08-14T14:43:00.000

Up

Yes

SD

8

No

Annually

30

School Year

No

Percentage

2026

2025-10-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

2324

2324

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Open complaints

No

Law Enforcement Bureau

The number of open complaints at the close of the reporting period.

2007-05-22T16:34:00.000

None

No

No

Monthly

3

Fiscal Year

No

Number

2018

2018-05-01T00:00:00.000

1774

1774

474

474

1

DOHMH

Department of Health and Mental Hygiene

5342

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 6

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

206

No

Annually

26

Calendar Year

No

Number

2016

2016-03-01T00:00:00.000

NA

1

DPR

Department of Parks and Recreation

1700

1700

Manage the City’s parks and recreation facilities.

Ensure that all parks and playgrounds are clean and in good condition.

Monuments receiving annual maintenance (%)

No

Art and Antiquities

The percent of Park’s monuments and public art in the City’s collection that receive maintenance on a yearly basis.

2007-04-11T18:32:00.000

Up

No

Yes

Monthly

6

Fiscal Year

No

Percentage

2026

2025-10-01T00:00:00.000

5

30

1

DOHMH

Department of Health and Mental Hygiene

5370

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 4

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

404

No

Annually

26

Calendar Year

No

Number

2021

2021-06-01T00:00:00.000

4.3

1

DOHMH

Department of Health and Mental Hygiene

5348

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 12

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

212

No

Annually

26

Calendar Year

No

Number

2024

2024-01-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5335

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 11

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

111

No

Annually

26

Calendar Year

No

Number

2016

2016-06-01T00:00:00.000

5.7

1

CCHR

City Commission on Human Rights

15321

15321

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Phone calls received by InfoLine staff

No

Law Enforcement Bureau

Total phone calls received by the Commission's InfoLine staff, including voicemails.

2023-12-21T16:26:00.000

None

No

Yes

PMMR/MMR

2

Fiscal Year

No

Number

2022

2022-04-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5349

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 1

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

301

No

Annually

26

Calendar Year

No

Number

2023

2022-12-01T00:00:00.000

NA

1

BPL

Brooklyn Public Library

2284

2284

BPL Performance Reporting

BPL Performance Indicators

Libraries open seven days per week (%)

No

BPL Govt Affairs

Libraries/branches open 7 days per week as a percent of the total locations, measured at the end of the reporting period. As of the FY26 PMMR, this includes libraries closed for long-term renovations.

2007-05-22T16:26:00.000

Up

No

No

Quarterly

2

Fiscal Year

No

Percentage

2024

2023-07-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

2309

2309

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Complaints closed

No

Law Enforcement Bureau

The number of complaints of violations of the New York City Human Rights Law filed for investigation with the Law Enforcement Bureau that were closed during the reporting period.

2007-05-22T16:34:00.000

None

No

Yes

Monthly

3

Fiscal Year

No

Number

2018

2018-05-01T00:00:00.000

49

679

1

NYPD

New York City Police Department

4789

3947

Manage public safety programs related to criminal activity.

Reduce the incidence of crime.

Felonious assault - 100th Precinct

No

NYPD Office of Management Analysis and Planning

Number of incidents of felony assault corresponding to New York State Penal Law.

2008-03-03T17:26:00.000

Down

Yes

PP

100

Yes

Monthly

2

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

1

DOE

Department of Education

15660

15660

Provide essential, non-academic services to all eligible New York City students in public, charter, and non-public schools.

Provide healthy, culturally inclusive, and nutritious meals to students.

Student satisfaction with Office of Food and Nutrition Services (%)

No

New York City Public Schools Office of Food and Nutrition Services

Percentage of student indicating satisfaction with meals in schools based on the results of the NYC School Survey.

2024-08-05T16:52:00.000

Up

No

No

Annually

52

School Year

No

Percentage

2026

2025-10-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5363

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 15

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

315

No

Annually

26

Calendar Year

No

Number

2023

2023-04-01T00:00:00.000

NA

1

HPD

Housing Preservation and Development

12599

12599

Efficiently offer New Yorkers housing-related subsidies and support.

Connect New Yorkers to affordable housing.

Applicants approved for a new construction unit through the lottery

No

Division of Housing Opportunity (DHO)

Number of applicants approved for a new construction unit through lottery.

2022-07-29T16:28:00.000

None

No

No

PMMR/MMR

6

Fiscal Year

Yes

Number

2026

2025-10-01T00:00:00.000

3356

1

DOHMH

Department of Health and Mental Hygiene

5327

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 3

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

103

No

Annually

26

Calendar Year

No

Number

2016

2015-07-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

12569

12569

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Adults, ages 45-75, screened for colorectal cancer (%) (CY)

No

Bureau of Epidemiology Services, NYC Department of Health and Mental Hygiene Community Health Survey

The percentage of adults, ages 45-75, screened for colorectal cancer (colonoscopy in the past ten years or stool-based test in the last year). This data is reported by calendar year, not fiscal year. The MMR reports data from the previous calendar year (i.e. FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.

2022-01-21T09:59:00.000

None

No

No

Annually

52

Calendar Year

No

Percentage

2024

2024-02-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

12569

12569

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Adults, ages 45-75, screened for colorectal cancer (%) (CY)

No

Bureau of Epidemiology Services, NYC Department of Health and Mental Hygiene Community Health Survey

The percentage of adults, ages 45-75, screened for colorectal cancer (colonoscopy in the past ten years or stool-based test in the last year). This data is reported by calendar year, not fiscal year. The MMR reports data from the previous calendar year (i.e. FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.

2022-01-21T09:59:00.000

None

No

No

Annually

52

Calendar Year

No

Percentage

2023

2022-12-01T00:00:00.000

NA

64.1

1

CCHR

City Commission on Human Rights

2314

2314

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Complaints referred to the Office of Administrative Trials and Hearings

No

Law Enforcement Bureau

The number of complaints that the Law Enforcement Bureau refers to the Office of Administrative Trials and Hearings for trial.

2007-05-22T16:34:00.000

None

No

Yes

Monthly

3

Fiscal Year

No

Number

2018

2017-09-01T00:00:00.000

5

14

1

DOB

Department of Buildings

7792

5507

Ensure the safe and lawful use of buildings and properties by enforcing the Building Code and the Zoning Resolution.

Promptly address complaints.

Number of Priority B (nonemergency) complaints received - Brooklyn 1

No

BIS mainframe maintained by DOB

The number of complaints describing nonemergency (Priority B) conditions received by DOB. Priority B complaints include the illegal conversion of residential/building space, excessive debris, failure to erect a sidewalk shed, inadequate sidewalk shed, and construction contrary to approved plans/permits, among others.

2008-08-05T16:10:00.000

None

Yes

CB

301

Yes

Annually

4

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5347

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 11

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

211

No

Annually

26

Calendar Year

No

Number

2019

2018-10-01T00:00:00.000

NA

1

DEP

Department of Environmental Protection

5169

883

Maintain the City’s water delivery and sewer collection systems.

Resolve emergencies and perform preventive maintenance and required repairs to the water distribution and wastewater collection systems in a timely manner.

Water main breaks - Bronx 10

No

Bureau of Water and Sewer Operations

The number of water main breaks responded to by DEP.

2007-03-28T19:32:00.000

Down

Yes

CB

210

Yes

Annually

3

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

15320

15320

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

(Retired) Affirmative relief obtained

Yes

2023-12-21T16:23:00.000

Up

No

Yes

Fiscal Year

No

Number

2017

2017-06-01T00:00:00.000

1

NYPD

New York City Police Department

4575

3944

Manage public safety programs related to criminal activity.

Reduce the incidence of crime.

Murder and non-negligent manslaughter - 114th Precinct

No

NYPD Office of Management Analysis and Planning

Number of incidents of murder and non-negligent manslaughter corresponding to New York State Penal Law.

2008-03-03T17:26:00.000

Down

Yes

PP

114

Yes

Monthly

2

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

1

EDC

Economic Development Corporation

3389

3389

Ensure businesses, investors, and employees have confidence in New York City.

Strengthen business confidence and the City's competitive position to help grow the City's economy.

Private investment leveraged on the sale/long-term lease of City-owned property ($000,000)

No

Real Estate Transaction Services

The net present value of the total investment of private entities in connection with the sale or long-term lease of City-owned property. Private investment includes land sale or lease, and hard (site work and building construction) and soft (architecture and engineering) development costs. The data is extrapolated in the year that the transaction closes (land sale closing or lease execution), and reflects the anticipated total private investment associated with these projects.

2007-07-20T14:55:00.000

Up

No

Yes

PMMR/MMR

4

Fiscal Year

Yes

Currency

2026

2025-10-01T00:00:00.000

0

0.0

100000

CCHR

City Commission on Human Rights

2325

2325

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Complaints successfully mediated

No

Office of Mediation and Conflict Resolution

The number of complaints resolved through the Commission's free and voluntary mediation office.

2007-05-22T16:34:00.000

Up

No

Yes

Monthly

2

Fiscal Year

No

Number

2022

2022-01-01T00:00:00.000

3

25

1

CCHR

City Commission on Human Rights

11262

11262

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Value of damages for complainants ($)

No

Law Enforcement Bureau

The value in dollars of all monetary relief, including damages and attorney's fees, ordered to be paid to complainants.

2019-01-15T14:13:00.000

None

No

Yes

Monthly

3

Fiscal Year

No

Currency

2017

2017-04-01T00:00:00.000

1

DOHMH

Department of Health and Mental Hygiene

12569

12569

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Adults, ages 45-75, screened for colorectal cancer (%) (CY)

No

Bureau of Epidemiology Services, NYC Department of Health and Mental Hygiene Community Health Survey

The percentage of adults, ages 45-75, screened for colorectal cancer (colonoscopy in the past ten years or stool-based test in the last year). This data is reported by calendar year, not fiscal year. The MMR reports data from the previous calendar year (i.e. FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.

2022-01-21T09:59:00.000

None

No

No

Annually

52

Calendar Year

No

Percentage

2017

2016-07-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5355

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 7

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

307

No

Annually

26

Calendar Year

No

Number

2019

2019-06-01T00:00:00.000

2.0

1

HRA

Human Resources Administration

15508

15508

Reduce homelessness among children and adults.

Prevent homelessness and support housing stability.

Cases receiving emergency rental assistance

No

HRA Housing and Homeless Assistance Services/Initiatives, Rental Assistance Unit

The monthly volume of cases receiving rental arrears payments, including both those receiving one-time and ongoing assistance.

2024-07-12T16:38:00.000

None

No

No

Annually

8

Fiscal Year

No

Number

2017

2016-08-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5374

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 8

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

408

No

Annually

26

Calendar Year

No

Number

2017

2017-04-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

2319

2319

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Complaints pending by age — less than one year

No

Law Enforcement Bureau

The number of open complaints still in progress that have been open with the Law Enforcement Bureau for less than one year measured from the date the complaint was filed through the close of the reporting period.

2007-05-22T16:34:00.000

None

No

No

Monthly

3

Fiscal Year

No

Number

2022

2021-11-01T00:00:00.000

424

424

1

CCHR

City Commission on Human Rights

2316

2316

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Modifications for accessibility for people with disabilities

No

Law Enforcement Bureau

The number of matters where modifications are made to housing accommodations, public accommodations, or workplaces in order to allow for accessibility for individuals with disabilities.

2007-05-22T16:34:00.000

None

No

Yes

Monthly

3

Fiscal Year

No

Number

2019

2019-01-01T00:00:00.000

21

95

1

CCHR

City Commission on Human Rights

15324

15324

Educate the community on the NYC Human Rights Law.

Increase community awareness of the NYCHRL through workshops, campaigns, hearings, and outreach aimed at the general public, employers, small businesses, and housing providers

Online trainings viewed by members of the public

No

Communications Bureau

Number of individual views of trainings available through the CCHR website.

2023-12-21T16:37:00.000

Up

No

Yes

PMMR/MMR

2

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

554625

554625

1

DOF

Department of Finance

8770

8770

Bill and collect property and other taxes.

Increase the proportion of individuals and businesses that are in compliance with tax and revenue laws.

Property taxes paid on time (%)

No

Tax Policy Division

The percent of property taxes that Finance bills New York City property owners, net of exemptions and reductions, that are resolved within one month of the due date.

2009-12-28T11:59:00.000

Up

No

No

Monthly

8

Fiscal Year

No

Percentage

2026

2025-10-01T00:00:00.000

93.9

94.0

1

DOE

Department of Education

3918

3918

Provide essential, non-academic services to all eligible New York City students in public, charter, and non-public schools.

Work with SCA to design, construct, modernize and repair durable, functional and attractive educational facilities, on schedule and within budget.

School building ratings – Good condition (%)

No

School Construction Authority

School building conditions are rated annually, with each major infrastructure component of each building rated on a scale of 1 to 5, 1 being Good and 5 being Poor. A Good rating means that infrastructure is sound and is performing its function. A Fair rating means that infrastructure is still performing adequately at this time, but may require preventive maintenance to prevent further deterioration and restore it to good condition. A Poor rating means that infrastructure cannot continue to perform its original function without repairs, or is in such condition that its failure is imminent. Data is reported annually in the PMMR.

2007-08-14T14:43:00.000

Up

No

No

Annually

16

School Year

No

Percentage

2026

2025-10-01T00:00:00.000

NA

1

FDNY

Fire Department of New York

2504

2504

Protect lives and property from fire hazards and other emergency conditions.

Promptly respond to fires and other emergencies.

Medical emergencies (fire companies only)

No

Fire Computer Aided Dispatch (CAD) System

The number of life-threatening incidents that are responded to by fire (CFR-D) units.

2007-05-22T17:08:00.000

Down

Yes

CB

Yes

Monthly

4

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

29629

124015

1