Mayor's Management Report - Agency Performance Indicators

NYPD

New York City Police Department

9881

3964

Manage public safety programs related to criminal activity.

Reduce the incidence of crime.

Crime related to domestic violence - Felonious assault * - 115th Precinct

No

NYPD Office of Management Analysis and Planning / Domestic Violence Unit

Number of felonious assaults involving family members who are either related by blood, related by marriage (in-laws), married, have children in common, formerly married to one another (separated or divorced), or live in a family-type arrangement, as well as people who are not related by blood or marriage and who are or have been in an intimate relationship, regardless of whether such persons have lived together at any time.

2007-09-04T18:41:00.000

Down

Yes

PP

115

Yes

PMMR/MMR

2

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

1

NYPD

New York City Police Department

6812

3979

Manage public safety programs related to criminal activity.

Respond to police emergencies quickly.

Average Response Time to crimes in progress - Critical (minutes) - 10th Precinct

No

Mayor's Office of Operations

The average dispatch and travel time for response to critical crimes in progress (such as shots fired, robbery, assault with a weapon). Response time is measured from the time the NYPD dispatcher receives the assignment to the time the officers arrive on the scene.

2007-09-04T18:41:00.000

Down

Yes

PP

18

No

PMMR/MMR

8

Fiscal Year

No

TimeSpan

2026

2025-10-01T00:00:00.000

1

DOB

Department of Buildings

7819

5507

Ensure the safe and lawful use of buildings and properties by enforcing the Building Code and the Zoning Resolution.

Promptly address complaints.

Number of Priority B (nonemergency) complaints received - Queens 10

No

BIS mainframe maintained by DOB

The number of complaints describing nonemergency (Priority B) conditions received by DOB. Priority B complaints include the illegal conversion of residential/building space, excessive debris, failure to erect a sidewalk shed, inadequate sidewalk shed, and construction contrary to approved plans/permits, among others.

2008-08-05T16:10:00.000

None

Yes

CB

410

Yes

Annually

4

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

NA

1

FDNY

Fire Department of New York

8125

2504

Protect lives and property from fire hazards and other emergency conditions.

Promptly respond to fires and other emergencies.

Medical Emergencies (fire unit only) - Manhattan 4

No

Fire Computer Aided Dispatch (CAD) System

The number of life-threatening incidents that are responded to by fire (CFR-D) units.

2009-08-13T11:15:00.000

Down

Yes

CB

104

Yes

Annually

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5362

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 14

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

314

No

Annually

26

Calendar Year

No

Number

2021

2020-08-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5353

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 5

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

305

No

Annually

26

Calendar Year

No

Number

2021

2021-01-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

3686

3686

Prevent chronic disease by promoting access to health resources and a healthy environment.

Reduce financial barriers to health resources and minimize the influence of harmful products.

Adults who smoke (%) (CY)

No

Bureau of Epidemiology Services, NYC Department of Health and Mental Hygiene Community Health Survey

The percentage of adult New Yorkers who currently smoke cigarettes, per the NYC Community Health Survey. This data is reported by calendar year, not fiscal year. The MMR reports data from the previous calendar year (i.e. FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.

2007-07-25T20:07:00.000

Down

No

No

Annually

52

Calendar Year

Yes

Percentage

2019

2018-08-01T00:00:00.000

NA

12.6

12.3

1

DOHMH

Department of Health and Mental Hygiene

5264

3640

Prevent and address mental illness, developmental delays and disabilities, and harms related to substance use.

Reduce the adverse health consequences of substance use.

Deaths from unintentional drug overdose (CY) - Staten Island 2

No

Bureau of Vital Statistics; Office of the Chief Medical Examiner

The number of deaths from unintentional drug overdose. Deaths due to use of, or accidental poisoning by, psychoactive substances include deaths with an underlying or multiple cause code for the following listed on death certificates: X40, X41, X42, X43, F111, F141, F191, or F199. Homicides, suicides, and undetermined deaths were excluded. Data is by calendar year. The MMR reports data from the previous calendar year (i.e. FY23 = CY22) and represents provisional data from January to December.

2007-07-25T20:07:00.000

Down

Yes

CB

502

No

Annually

26

Calendar Year

No

Number

2026

2025-10-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5336

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 12

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

112

No

Annually

26

Calendar Year

No

Number

2024

2024-03-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5343

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 7

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

207

No

Annually

26

Calendar Year

No

Number

2024

2023-12-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

15322

15322

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Walk-ins assisted at CCHR offices

No

Law Enforcement Bureau and Community Relations Bureau

Number of people without scheduled appointments who drop by any Commission office seeking information or service.

2023-12-21T16:33:00.000

None

No

Yes

PMMR/MMR

2

Fiscal Year

No

Number

2020

2019-12-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5330

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 6

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

106

No

Annually

26

Calendar Year

No

Number

2018

2017-11-01T00:00:00.000

NA

1

TLC

Taxi and Limousine Commission

10933

10933

Ensure the quality and safety of for-hire vehicle transportation services through effective regulation and administration of rules, standards, and licensing requirements.

Promote excellent customer service to passengers.

Average days to close a TLC driver complaint

No

Prosecution

The average number of calendar days to close a consumer complaint against a TLC driver, measured from receipt of the complaint to the date the hearing is scheduled or complaint is otherwise resolved.

2016-10-25T11:40:00.000

Down

No

No

Monthly

4

Fiscal Year

Yes

Number

2026

2025-10-01T00:00:00.000

12.7

14.0

50

50

1

DOHMH

Department of Health and Mental Hygiene

5340

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 4

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

204

No

Annually

26

Calendar Year

No

Number

2021

2020-12-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5369

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 3

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

403

No

Annually

26

Calendar Year

No

Number

2019

2018-11-01T00:00:00.000

NA

1

FDNY

Fire Department of New York

7358

2502

Protect lives and property from fire hazards and other emergency conditions.

Promptly respond to fires and other emergencies.

Nonstructural Fires - Manhattan 4

No

Fire Computer Aided Dispatch (CAD) System

The number of fires occurring outside of buildings, such as car, rubbish and brush fires.

2007-05-22T17:08:00.000

Down

Yes

CB

104

Yes

Monthly

1

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

1

DOHMH

Department of Health and Mental Hygiene

9197

9197

Prevent chronic disease by promoting access to health resources and a healthy environment.

Reduce financial barriers to health resources and minimize the influence of harmful products.

Adults who consume one or more servings of sugar-sweetened beverages per day (%) (CY)

No

Bureau of Epidemiology Services, NYC Department of Health and Mental Hygiene Community Health Survey

The percentage of adults who consume an average of one or more servings of sugar-sweetened beverages per day, as noted in the NYC Community Health Survey. “Sugar-sweetened beverages” are defined as sugar-sweetened sodas and other sugar-sweetened drinks, like iced tea. This data is reported by calendar year, not fiscal year. The MMR reports data from the previous calendar year (i.e. FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.

2010-08-26T12:49:00.000

None

No

No

Annually

52

Calendar Year

No

Percentage

2019

2019-05-01T00:00:00.000

NA

21.7

20.4

1

DOHMH

Department of Health and Mental Hygiene

5354

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 6

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

306

No

Annually

26

Calendar Year

No

Number

2024

2023-12-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5375

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 9

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

409

No

Annually

26

Calendar Year

No

Number

2023

2023-06-01T00:00:00.000

2.6

1

DOHMH

Department of Health and Mental Hygiene

5327

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 3

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

103

No

Annually

26

Calendar Year

No

Number

2024

2024-05-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5366

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 18

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

318

No

Annually

26

Calendar Year

No

Number

2021

2021-04-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5364

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 16

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

316

No

Annually

26

Calendar Year

No

Number

2025

2025-06-01T00:00:00.000

8.9

1

DOHMH

Department of Health and Mental Hygiene

5354

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 6

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

306

No

Annually

26

Calendar Year

No

Number

2024

2023-10-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5359

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 11

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

311

No

Annually

26

Calendar Year

No

Number

2018

2018-04-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5354

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 6

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

306

No

Annually

26

Calendar Year

No

Number

2020

2019-12-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5377

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 11

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

411

No

Annually

26

Calendar Year

No

Number

2020

2020-02-01T00:00:00.000

NA

1

HON

Housing Blueprint

14890

14890

Reduce Administrative Burden

Reduce Administrative Burden

(Retired) Supportive housing — Median time from viewing to move-in (days)

Yes

HRA’s Coordinated Assessment & Placement System (CAPS)

Median time from the date a client sees a unit/program (Viewing) to the date that client moves into the Supportive Housing unit.

2023-01-03T11:02:00.000

None

No

No

PMMR/MMR

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

NA

1

NYPD

New York City Police Department

9860

3964

Manage public safety programs related to criminal activity.

Reduce the incidence of crime.

Crime related to domestic violence - Felonious assault * - 81st Precinct

No

NYPD Office of Management Analysis and Planning / Domestic Violence Unit

Number of felonious assaults involving family members who are either related by blood, related by marriage (in-laws), married, have children in common, formerly married to one another (separated or divorced), or live in a family-type arrangement, as well as people who are not related by blood or marriage and who are or have been in an intimate relationship, regardless of whether such persons have lived together at any time.

2007-09-04T18:41:00.000

Down

Yes

PP

81

Yes

PMMR/MMR

2

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

1

DEP

Department of Environmental Protection

5174

883

Maintain the City’s water delivery and sewer collection systems.

Resolve emergencies and perform preventive maintenance and required repairs to the water distribution and wastewater collection systems in a timely manner.

Water main breaks - Brooklyn 3

No

Bureau of Water and Sewer Operations

The number of water main breaks responded to by DEP.

2007-03-28T19:32:00.000

Down

Yes

CB

303

Yes

Annually

3

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5371

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 5

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

405

No

Annually

26

Calendar Year

No

Number

2019

2018-12-01T00:00:00.000

NA

1

DCWP

Department of Consumer and Worker Protection

5798

5798

Customer Service

Customer service indicators

CORE facility rating

No

Mayor's Office of Operations - SCOUT

CORE facility rating: An average Customers Observing and Reporting Experiences (CORE) score based on the rating of 15 conditions, including physical conditions (e.g., cleanliness, litter, seating) and customer service conditions (e.g., wait time, professionalism), for all agency walk-in facilities inspected, divided by the number of walk-in facilities inspected. Each of the 15 conditions can be rated excellent, good, fair or poor. Ratings of excellent are worth 100 points each, good ratings are worth 67 points, fair ratings are worth 33 points and poor ratings receive no points. Facilities are rated by trained City inspectors.

2009-04-03T21:02:00.000

Up

No

No

Annually

6

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

NA

87

87

1

CCHR

City Commission on Human Rights

11263

11263

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Value of civil penalties imposed ($)

No

Law Enforcement Bureau

The value in dollars of civil penalties ordered to be paid to the City due to violation of City Human Rights Law.

2019-01-15T14:16:00.000

None

No

Yes

Monthly

3

Fiscal Year

No

Currency

2016

2015-09-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5337

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 1

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

201

No

Annually

26

Calendar Year

No

Number

2016

2015-07-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5337

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 1

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

201

No

Annually

26

Calendar Year

No

Number

2017

2017-03-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

14915

14915

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Average days to completion for an Office of Mediation and Conflict Resolution case

No

Office of Mediation and Conflict Resolution

The number of days that it takes to complete an Office of Mediation and Conflict Resolution (OMCR) case. OCMR cases result from filed complaints in which the parties involved agree to mediation.

2023-01-13T11:34:00.000

Down

No

Yes

PMMR/MMR

4

Fiscal Year

No

TimeSpan

2022

2021-08-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

2312

2312

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Complaints closed (%) — Administrative cause

No

Law Enforcement Bureau

The percentage of closed complaints where the Law Enforcement Bureau finds dismissal appropriate due to, but not limited to: the inability to locate complainant after diligent efforts to do so; complainant's repeated failure to appear at mutually agreed-upon appointments with CCHR staff or unwillingness to meet with CCHR staff, provide requested information, or attend a hearing; complainant's unwillingness to accept reasonable proposed conciliation agreement; complainant's repeated conduct disruptive to the orderly function of the Commission; complainant's request for dismissal; or where the Law Enforcement Bureau finds the prosecution of the complaint will not serve the public interest.

2007-05-22T16:34:00.000

None

No

No

Monthly

3

Fiscal Year

No

Percentage

2018

2017-11-01T00:00:00.000

69

73

1

NYPD

New York City Police Department

4663

3946

Manage public safety programs related to criminal activity.

Reduce the incidence of crime.

Robbery - 14th Precinct

No

NYPD Office of Management Analysis and Planning

Number of incidents of robbery corresponding to New York State Penal Law.

2008-03-03T17:26:00.000

Down

Yes

PP

14

Yes

Monthly

2

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

1

CCHR

City Commission on Human Rights

14915

14915

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Average days to completion for an Office of Mediation and Conflict Resolution case

No

Office of Mediation and Conflict Resolution

The number of days that it takes to complete an Office of Mediation and Conflict Resolution (OMCR) case. OCMR cases result from filed complaints in which the parties involved agree to mediation.

2023-01-13T11:34:00.000

Down

No

Yes

PMMR/MMR

4

Fiscal Year

No

TimeSpan

2025

2024-10-01T00:00:00.000

102

1

DOHMH

Department of Health and Mental Hygiene

5363

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 15

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

315

No

Annually

26

Calendar Year

No

Number

2025

2025-04-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5360

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 12

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

312

No

Annually

26

Calendar Year

No

Number

2019

2018-09-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

10809

10809

Prevent chronic disease by promoting access to health resources and a healthy environment.

Reduce financial barriers to health resources and minimize the influence of harmful products.

(Retired) Adults with hypertension meeting blood pressure goal (%) (CY)

Yes

2015-12-09T16:58:00.000

Up

No

No

Fiscal Year

No

Percentage

2019

2019-06-01T00:00:00.000

67.7

67.7

70

70

1

CCHR

City Commission on Human Rights

2312

2312

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Complaints closed (%) — Administrative cause

No

Law Enforcement Bureau

The percentage of closed complaints where the Law Enforcement Bureau finds dismissal appropriate due to, but not limited to: the inability to locate complainant after diligent efforts to do so; complainant's repeated failure to appear at mutually agreed-upon appointments with CCHR staff or unwillingness to meet with CCHR staff, provide requested information, or attend a hearing; complainant's unwillingness to accept reasonable proposed conciliation agreement; complainant's repeated conduct disruptive to the orderly function of the Commission; complainant's request for dismissal; or where the Law Enforcement Bureau finds the prosecution of the complaint will not serve the public interest.

2007-05-22T16:34:00.000

None

No

No

Monthly

3

Fiscal Year

No

Percentage

2018

2018-03-01T00:00:00.000

67

70

1

HRA

Human Resources Administration

15876

15876

Reduce homelessness among children and adults.

Prevent homelessness and support housing stability.

CityFHEPS — Cases receiving subsidy

No

Office of Performance Management and Data Analytics (OPMDA)

The total number of cases receiving a CityFHEPS subsidy covering rent for the reporting month. CityFHEPS (the City Fighting Homelessness and Eviction Prevention Supplement) is a rental assistance program that helps individuals and families find and keep housing. CityFHEPS pays part of eligible tenants monthly rent anywhere in New York State for up to five years.

2025-08-14T13:40:00.000

None

No

No

Monthly

4

Fiscal Year

No

Number

2022

2021-09-01T00:00:00.000

23456

23456

1

CCHR

City Commission on Human Rights

2309

2309

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Complaints closed

No

Law Enforcement Bureau

The number of complaints of violations of the New York City Human Rights Law filed for investigation with the Law Enforcement Bureau that were closed during the reporting period.

2007-05-22T16:34:00.000

None

No

Yes

Monthly

3

Fiscal Year

No

Number

2021

2020-07-01T00:00:00.000

92

92

1

DOHMH

Department of Health and Mental Hygiene

5378

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 12

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

412

No

Annually

26

Calendar Year

No

Number

2019

2019-05-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

11240

11240

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Inquiries received

No

Law Enforcement Bureau

Number of inquiries describing alleged violations of the New York City Human Rights Law fielded by Commission staff.

2018-12-19T11:48:00.000

None

No

No

Monthly

3

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

1076

4516

1

DOHMH

Department of Health and Mental Hygiene

5370

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 4

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

404

No

Annually

26

Calendar Year

No

Number

2024

2024-02-01T00:00:00.000

NA

1

NYPD

New York City Police Department

6863

3979

Manage public safety programs related to criminal activity.

Respond to police emergencies quickly.

Average Response Time to crimes in progress - Critical (minutes) - 94th Precinct

No

Mayor's Office of Operations

The average dispatch and travel time for response to critical crimes in progress (such as shots fired, robbery, assault with a weapon). Response time is measured from the time the NYPD dispatcher receives the assignment to the time the officers arrive on the scene.

2007-09-04T18:41:00.000

Down

Yes

PP

94

No

PMMR/MMR

8

Fiscal Year

No

TimeSpan

2026

2025-10-01T00:00:00.000

1

DOHMH

Department of Health and Mental Hygiene

5371

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 5

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

405

No

Annually

26

Calendar Year

No

Number

2025

2024-08-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5358

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 10

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

310

No

Annually

26

Calendar Year

No

Number

2023

2023-03-01T00:00:00.000

NA

1