Mayor's Management Report - Agency Performance Indicators

DOHMH

Department of Health and Mental Hygiene

5378

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 12

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

412

No

Annually

26

Calendar Year

No

Number

2023

2022-09-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

2313

2313

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Complaints closed (%) — Settlement

No

Law Enforcement Bureau

The percentage of complaints closed during the reporting period due to the parties' agreement to terms that will resolve and close the complaint.

2007-05-22T16:34:00.000

None

No

No

Monthly

3

Fiscal Year

No

Percentage

2017

2017-05-01T00:00:00.000

43

25

23

23

1

DOHMH

Department of Health and Mental Hygiene

5327

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 3

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

103

No

Annually

26

Calendar Year

No

Number

2019

2018-09-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5363

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 15

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

315

No

Annually

26

Calendar Year

No

Number

2026

2025-07-01T00:00:00.000

NA

1

DEP

Department of Environmental Protection

6905

917

Enforce City laws relating to air pollution, noise pollution and hazardous materials.

Investigate complaints in a timely manner.

Noise complaints received - Bronx 11

No

Bureau of Environmental Compliance

The total number of noise complaints received during the reporting period.

2007-03-28T19:32:00.000

None

Yes

CB

211

Yes

Annually

3

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

NA

1

OTI

Office of Technology and Innovation

12364

12364

Deliver City IT services including hardware, software, and technical support

Resolve all service disruptions within targeted levels.

Incidents by severity level — Medium and Low

No

Customer Service, Public Safety

Number of reported incidents by severity level - Medium and Low

2020-09-04T13:38:00.000

Down

No

No

Monthly

0

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

1431

5955

1

DOHMH

Department of Health and Mental Hygiene

5371

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 5

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

405

No

Annually

26

Calendar Year

No

Number

2022

2021-12-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5330

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 6

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

106

No

Annually

26

Calendar Year

No

Number

2017

2016-11-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5371

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 5

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

405

No

Annually

26

Calendar Year

No

Number

2025

2024-11-01T00:00:00.000

NA

1

DPR

Department of Parks and Recreation

15253

15253

Provide recreational and educational opportunities for New Yorkers of all ages.

Increase public attendance at educational programs, recreation centers, and other venues.

Recreation center memberships — Adults

No

Public Programs

The total number of active adult (ages 18 through 61) memberships as of the end of the reporting month. This includes all full-year adult memberships and all 6-month adult memberships.

2023-11-22T13:44:00.000

Up

No

No

Monthly

6

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

27015

27015

1

DCWP

Department of Consumer and Worker Protection

10846

10846

Protect and advocate for consumers and ensure businesses comply with applicable laws and regulations

Respond to consumer complaints and mediate with businesses to achieve fair and timely outcomes.

Mediations completed within 90 days (%)

No

General Counsel Division

The percent of mediations closed within 90 days of being referred to mediation. This is calculated by dividing the total number of mediations completed during the reporting period within 90 days of starting mediation by the total number of mediations completed during the reporting period.

2016-05-19T17:09:00.000

Up

No

No

Monthly

4

Fiscal Year

No

Percentage

2026

2025-10-01T00:00:00.000

99

99

100

100

1

DOHMH

Department of Health and Mental Hygiene

5370

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 4

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

404

No

Annually

26

Calendar Year

No

Number

2019

2018-11-01T00:00:00.000

NA

1

NYPL

New York Public Library

3055

3055

NYPL Performance Reporting - Branch

NYPL Performance Indicators - Branch

Libraries open seven days per week – Branches (%)

No

Office of The Branch Libraries

Libraries/branches open 7 days per week as a percent of the total locations, measured at the end of the reporting period. As of the FY26 PMMR, this includes libraries closed for long-term renovations.

2007-06-19T17:43:00.000

Up

No

No

Quarterly

1

Fiscal Year

No

Percentage

2022

2022-02-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5325

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 1

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

101

No

Annually

26

Calendar Year

No

Number

2019

2019-05-01T00:00:00.000

NA

1

DOB

Department of Buildings

7823

5507

Ensure the safe and lawful use of buildings and properties by enforcing the Building Code and the Zoning Resolution.

Promptly address complaints.

Number of Priority B (nonemergency) complaints received - Queens 14

No

BIS mainframe maintained by DOB

The number of complaints describing nonemergency (Priority B) conditions received by DOB. Priority B complaints include the illegal conversion of residential/building space, excessive debris, failure to erect a sidewalk shed, inadequate sidewalk shed, and construction contrary to approved plans/permits, among others.

2008-08-05T16:10:00.000

None

Yes

CB

414

Yes

Annually

4

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5328

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 4

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

104

No

Annually

26

Calendar Year

No

Number

2016

2015-11-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5375

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 9

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

409

No

Annually

26

Calendar Year

No

Number

2025

2024-09-01T00:00:00.000

NA

1

FDNY

Fire Department of New York

2451

2451

Respond to medical emergencies.

Promptly respond to medical emergencies.

Average response time to life-threatening medical emergencies by ambulances (FDNY dispatch and travel time only) (minutes:seconds)

No

Fire Computer Aided Dispatch (CAD) System/Emergency Medical Service Computer Aided Dispatch (CAD) System

The average dispatch and travel time until the first ambulance unit arrives on the scene of a life-threatening medical emergency (incidents of cardiac arrest, choking, unconsciousness, difficulty breathing, and major burns and trauma) counting from the time FDNY’s dispatcher receives the call or notification of request for assistance.

2007-05-22T17:08:00.000

Down

No

B

No

Monthly

4

Fiscal Year

No

TimeSpan

2026

2025-10-01T00:00:00.000

9.32

9.30

6.55

6.55

1

DOHMH

Department of Health and Mental Hygiene

15291

15291

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Adult heart failure hospitalizations rate (per 100,000 population) (CY)

No

Bureau of Epidemiology Services, New York Statewide Planning and Research Cooperative System (SPARCS)

Hospitalizations with a principal diagnosis of heart failure per 100,000 population, ages 18 years and older. Numerator: Discharges from an NYC hospital for patients ages 18 years and older with a principal ICD-10-CM diagnosis code for heart failure; excludes hospitalizations with cardiac procedure, obstetric hospitalizations, and transfers from other institutions. Denominator: Population ages 18 years and older residing in NYC. Discharges in the numerator are assigned to the denominator based on the area of patient residence, not the location of the hospital where the discharge occurred. This data is reported by calendar year, not fiscal year. The MMR reports data from the previous calendar year (i.e FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.

2023-12-07T15:58:00.000

None

No

No

Annually

75

Calendar Year

Yes

Number

2025

2024-08-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5346

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 10

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

210

No

Annually

26

Calendar Year

No

Number

2025

2025-06-01T00:00:00.000

6.6

1

FDNY

Fire Department of New York

2490

2490

Respond to medical emergencies.

Promptly respond to medical emergencies.

Average turnaround time for ambulances at hospitals (minutes:seconds)

No

Emergency Medical Service Computer Aided Dispatch (CAD) System

Average time EMS ambulance units spend at the hospital during and after transporting a patient. Source: FDNY Computer Aided Dispatch (CAD) System/Emergency Medical Service.

2007-05-22T17:08:00.000

Down

No

No

Monthly

1

Fiscal Year

No

TimeSpan

2026

2025-10-01T00:00:00.000

40.03

40.06

1

HRA

Human Resources Administration

13659

13659

Reduce homelessness among children and adults.

Provide safe and appropriate services in shelter and in the community to survivors of domestic violence.

Average number of individuals served per day in the Domestic Violence Tier II shelter program

No

HRA ODVEIS Shelter Occupancy Referral Tracking System

The monthly average of the number of individuals served per day in Tier II domestic violence shelters that provide transitional housing and supportive services for victims of domestic violence and their children. All programs provide a safe environment as well as counseling, advocacy and referral services.

2022-08-10T18:38:00.000

None

No

No

Monthly

4

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

1631

1613

1

BOE

Board of Elections

15419

15419

Board of Elections

BOE goal 1a

Interpreter attendance on General Election (%) (CY)

No

BOE annual reports. http://vote.nyc.ny.us/html/forms/reports.shtml

The percent of interpreters assigned to work on General election who worked on Election day

2024-01-05T13:04:00.000

None

No

No

Annually

26

Fiscal Year

No

Percentage

2026

2025-10-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

6095

6095

Customer Service

Customer Service Indicators

Completed requests for interpretation

No

Vendor data is from LanguageLine, Geneva and Accurate.

The number of requests for telephonic, in-person and ASL interpretation services requested by agency staff when providing services to the general public.

2009-04-03T21:02:00.000

None

No

Yes

PMMR/MMR

4

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

29773

29773

1

DOHMH

Department of Health and Mental Hygiene

5347

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 11

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

211

No

Annually

26

Calendar Year

No

Number

2024

2024-04-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

2309

2309

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Complaints closed

No

Law Enforcement Bureau

The number of complaints of violations of the New York City Human Rights Law filed for investigation with the Law Enforcement Bureau that were closed during the reporting period.

2007-05-22T16:34:00.000

None

No

Yes

Monthly

3

Fiscal Year

No

Number

2024

2023-09-01T00:00:00.000

34

125

1

BPL

Brooklyn Public Library

2284

2284

BPL Performance Reporting

BPL Performance Indicators

Libraries open seven days per week (%)

No

BPL Govt Affairs

Libraries/branches open 7 days per week as a percent of the total locations, measured at the end of the reporting period. As of the FY26 PMMR, this includes libraries closed for long-term renovations.

2007-05-22T16:26:00.000

Up

No

No

Quarterly

2

Fiscal Year

No

Percentage

2020

2020-04-01T00:00:00.000

NA

8

8

1

NYCHA

New York City Housing Authority

3169

3169

2 (Re)build, expand and preserve public housing and affordable housing stock

2a Preserve the public and affordable housing asset.

Public Housing Portfolio — Unit Inventory (000)

No

Performance Tracking and Analytics

Number of apartments in public housing developments.

2007-07-06T15:49:00.000

None

No

No

Monthly

2

Fiscal Year

Yes

Number

2016

2016-01-01T00:00:00.000

178

178

1000

DPR

Department of Parks and Recreation

1746

1746

Provide recreational and educational opportunities for New Yorkers of all ages.

Increase public attendance at educational programs, recreation centers, and other venues.

Recreation center attendance — Visitors

No

Public Programs

The total recreation center attendance for visitors.

2007-04-11T18:32:00.000

Up

No

Yes

Monthly

6

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

15808

63034

1

DOHMH

Department of Health and Mental Hygiene

5345

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 9

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

209

No

Annually

26

Calendar Year

No

Number

2018

2017-08-01T00:00:00.000

NA

1

FDNY

Fire Department of New York

2529

2529

Agency-wide Management

Agency-wide Management indicators

Firefighters/fire officers who sustained service-connected burn injuries resulting in medical leave

No

FDNY Health Services - Computerized Injury Reporting System (CIRS)

Firefighter and fire officer medical leave for burns sustained while on duty. Medical leave associated with burns sustained in quarters and outside quarters are presented separately.

2007-05-22T17:08:00.000

Down

No

Yes

Monthly

8

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

10

43

1

DOHMH

Department of Health and Mental Hygiene

5335

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 11

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

111

No

Annually

26

Calendar Year

No

Number

2021

2020-07-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

2311

2311

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Complaints closed (%) — Probable cause determination

No

Law Enforcement Bureau

The percent of complaints closed during the reporting period where the Law Enforcement Bureau believes that probable cause exists to believe that the respondent(s) engaged in unlawful discrimination under the New York City Human Rights Law.

2007-05-22T16:34:00.000

None

No

No

Monthly

3

Fiscal Year

No

Percentage

2021

2020-11-01T00:00:00.000

2

18

1

DOHMH

Department of Health and Mental Hygiene

5328

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 4

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

104

No

Annually

26

Calendar Year

No

Number

2023

2023-02-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5329

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 5

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

105

No

Annually

26

Calendar Year

No

Number

2023

2023-01-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5332

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 8

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

108

No

Annually

26

Calendar Year

No

Number

2023

2022-07-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

11240

11240

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Inquiries received

No

Law Enforcement Bureau

Number of inquiries describing alleged violations of the New York City Human Rights Law fielded by Commission staff.

2018-12-19T11:48:00.000

None

No

No

Monthly

3

Fiscal Year

No

Number

2020

2020-01-01T00:00:00.000

968

6296

1

DOHMH

Department of Health and Mental Hygiene

5381

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Staten Island 1

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

501

No

Annually

26

Calendar Year

No

Number

2017

2016-07-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5355

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 7

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

307

No

Annually

26

Calendar Year

No

Number

2020

2020-01-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5352

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 4

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

304

No

Annually

26

Calendar Year

No

Number

2016

2015-11-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

13854

13854

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Diabetes management among adult New Yorkers (%) (CY)

No

Bureau of Epidemiology Services, NYC Department of Health and Mental Hygiene A1C Registry

The proportion of NYC adults with likely diabetes (history of two or more A1C test values of 6.5% or greater as of 2020) who had a test result reported to the NYC A1C Registry in the year of interest whose latest test result is <8.0%. The denominator for this analysis is persons with likely diabetes (as described above) with a test result reported to the Registry (~620,000). This data is reported by calendar year, not fiscal year. The MMR reports data from the previous calendar year (i.e. FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.

2022-12-13T09:15:00.000

Up

No

No

Annually

75

Calendar Year

Yes

Percentage

2023

2022-12-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

11264

11264

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Open matters

No

Law Enforcement Bureau

Number of pending matters at the close of the reporting period.

2019-01-15T15:45:00.000

None

No

No

Monthly

3

Fiscal Year

No

Number

2016

2015-08-01T00:00:00.000

NA

1

NYPD

New York City Police Department

4980

3950

Manage public safety programs related to criminal activity.

Reduce the incidence of crime.

Grand larceny auto - 33rd Precinct

No

NYPD Office of Management Analysis and Planning

Number of incidents of grand larceny auto corresponding to New York State Penal Law.

2008-03-03T17:26:00.000

Down

Yes

PP

33

Yes

Monthly

2

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

1

DOHMH

Department of Health and Mental Hygiene

5342

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 6

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

206

No

Annually

26

Calendar Year

No

Number

2018

2018-06-01T00:00:00.000

12.5

1

DOE

Department of Education

3851

3851

Educate New York City’s children to become productive, engaged adults.

Improve the ability of students with disabilities to progress academically and socially.

Students newly recommended for special education services

No

Division of Specialized Instruction and Services

The number of new students who have been found to have a disability and require special education services.

2007-08-14T14:43:00.000

None

No

No

PMMR/MMR

8

School Year

No

Number

2026

2025-10-01T00:00:00.000

8063

1

DCWP

Department of Consumer and Worker Protection

7512

3428

Protect and advocate for consumers and ensure businesses comply with applicable laws and regulations

Respond to consumer complaints and mediate with businesses to achieve fair and timely outcomes.

Mediated complaints resolved - Brooklyn 16

No

General Counsel Division

The number of mediated complaints that have been closed based on the date the mediator enters an outcome. Mediations can be closed in several ways – agreement between the consumer and vendor is reached, a referral to DCWP’s General Counsel Division (GCD), referrals to other City agencies, and referrals to external entities such as New York State agencies.

2007-07-25T19:57:00.000

None

Yes

CB

316

Yes

Annually

4

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

2316

2316

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Modifications for accessibility for people with disabilities

No

Law Enforcement Bureau

The number of matters where modifications are made to housing accommodations, public accommodations, or workplaces in order to allow for accessibility for individuals with disabilities.

2007-05-22T16:34:00.000

None

No

Yes

Monthly

3

Fiscal Year

No

Number

2022

2021-09-01T00:00:00.000

0

3

1

DOHMH

Department of Health and Mental Hygiene

5326

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 2

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

102

No

Annually

26

Calendar Year

No

Number

2019

2019-02-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5334

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 10

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

110

No

Annually

26

Calendar Year

No

Number

2017

2017-01-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5355

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 7

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

307

No

Annually

26

Calendar Year

No

Number

2019

2019-01-01T00:00:00.000

NA

1