Mayor's Management Report - Agency Performance Indicators

DOHMH

Department of Health and Mental Hygiene

10326

10326

Prevent chronic disease by promoting access to health resources and a healthy environment.

Reduce financial barriers to health resources and minimize the influence of harmful products.

(Retired) Adults with obesity (%) (CY)

Yes

Bureau of Epidemiology Service, NYC Department of Health and Mental Hygiene Community Health Survey

The percentage of adult New Yorkers who have a Body Mass Index (BMI) of 30 or greater and is calculated based on respondents' self-reported weight and height, as noted in the NYC Community Health Survey. This data is reported by calendar year, not fiscal year. The MMR reports data from the previous calendar year (i.e. FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.

2013-02-06T16:23:00.000

None

No

No

Annually

52

Calendar Year

No

Percentage

2023

2022-08-01T00:00:00.000

NA

23

1

DOHMH

Department of Health and Mental Hygiene

5334

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 10

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

110

No

Annually

26

Calendar Year

No

Number

2022

2021-09-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5339

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 3

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

203

No

Annually

26

Calendar Year

No

Number

2022

2021-09-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

14915

14915

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Average days to completion for an Office of Mediation and Conflict Resolution case

No

Office of Mediation and Conflict Resolution

The number of days that it takes to complete an Office of Mediation and Conflict Resolution (OMCR) case. OCMR cases result from filed complaints in which the parties involved agree to mediation.

2023-01-13T11:34:00.000

Down

No

Yes

PMMR/MMR

4

Fiscal Year

No

TimeSpan

2023

2022-10-01T00:00:00.000

113

1

CCHR

City Commission on Human Rights

11241

11241

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Matters initiated

No

Law Enforcement Bureau

Number of inquiries that result in a matter being initiated that requires follow-up from Commission staff. Possible outcomes include resolution before filing a complaint or the filing of a complaint.

2018-12-19T15:36:00.000

None

No

No

Monthly

3

Fiscal Year

No

Number

2024

2024-03-01T00:00:00.000

61

651

1

DOHMH

Department of Health and Mental Hygiene

5350

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 2

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

302

No

Annually

26

Calendar Year

No

Number

2023

2023-04-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5325

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 1

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

101

No

Annually

26

Calendar Year

No

Number

2022

2021-08-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

2311

2311

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Complaints closed (%) — Probable cause determination

No

Law Enforcement Bureau

The percent of complaints closed during the reporting period where the Law Enforcement Bureau believes that probable cause exists to believe that the respondent(s) engaged in unlawful discrimination under the New York City Human Rights Law.

2007-05-22T16:34:00.000

None

No

No

Monthly

3

Fiscal Year

No

Percentage

2024

2023-10-01T00:00:00.000

12

17

1

DOHMH

Department of Health and Mental Hygiene

15291

15291

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Adult heart failure hospitalizations rate (per 100,000 population) (CY)

No

Bureau of Epidemiology Services, New York Statewide Planning and Research Cooperative System (SPARCS)

Hospitalizations with a principal diagnosis of heart failure per 100,000 population, ages 18 years and older. Numerator: Discharges from an NYC hospital for patients ages 18 years and older with a principal ICD-10-CM diagnosis code for heart failure; excludes hospitalizations with cardiac procedure, obstetric hospitalizations, and transfers from other institutions. Denominator: Population ages 18 years and older residing in NYC. Discharges in the numerator are assigned to the denominator based on the area of patient residence, not the location of the hospital where the discharge occurred. This data is reported by calendar year, not fiscal year. The MMR reports data from the previous calendar year (i.e FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.

2023-12-07T15:58:00.000

None

No

No

Annually

75

Calendar Year

Yes

Number

2025

2024-10-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5383

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Staten Island 3

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

503

No

Annually

26

Calendar Year

No

Number

2025

2025-04-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

2325

2325

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Complaints successfully mediated

No

Office of Mediation and Conflict Resolution

The number of complaints resolved through the Commission's free and voluntary mediation office.

2007-05-22T16:34:00.000

Up

No

Yes

Monthly

2

Fiscal Year

No

Number

2024

2024-04-01T00:00:00.000

4

26

1

DOHMH

Department of Health and Mental Hygiene

5332

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 8

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

108

No

Annually

26

Calendar Year

No

Number

2023

2023-06-01T00:00:00.000

2.7

1

HPD

Housing Preservation and Development

13625

13625

Efficiently offer New Yorkers housing-related subsidies and support.

Connect New Yorkers to affordable housing.

Lottery units — Applicants approved within six months (%)

No

Division of Housing Opportunity (DHO)

Percent of lottery units approved within six months of lottery project TCO issuance.

2022-08-02T16:21:00.000

None

No

No

Annually

6

Fiscal Year

No

Percentage

2026

2025-10-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

11262

11262

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Value of damages for complainants ($)

No

Law Enforcement Bureau

The value in dollars of all monetary relief, including damages and attorney's fees, ordered to be paid to complainants.

2019-01-15T14:13:00.000

None

No

Yes

Monthly

3

Fiscal Year

No

Currency

2018

2018-06-01T00:00:00.000

3785312

3785312

1

DOHMH

Department of Health and Mental Hygiene

5338

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 2

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

202

No

Annually

26

Calendar Year

No

Number

2026

2025-08-01T00:00:00.000

NA

1

DCWP

Department of Consumer and Worker Protection

7520

3428

Protect and advocate for consumers and ensure businesses comply with applicable laws and regulations

Respond to consumer complaints and mediate with businesses to achieve fair and timely outcomes.

Mediated complaints resolved - Queens 6

No

General Counsel Division

The number of mediated complaints that have been closed based on the date the mediator enters an outcome. Mediations can be closed in several ways – agreement between the consumer and vendor is reached, a referral to DCWP’s General Counsel Division (GCD), referrals to other City agencies, and referrals to external entities such as New York State agencies.

2007-07-25T19:57:00.000

None

Yes

CB

406

Yes

Annually

4

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5333

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 9

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

109

No

Annually

26

Calendar Year

No

Number

2017

2017-02-01T00:00:00.000

NA

1

BPL

Brooklyn Public Library

2284

2284

BPL Performance Reporting

BPL Performance Indicators

Libraries open seven days per week (%)

No

BPL Govt Affairs

Libraries/branches open 7 days per week as a percent of the total locations, measured at the end of the reporting period. As of the FY26 PMMR, this includes libraries closed for long-term renovations.

2007-05-22T16:26:00.000

Up

No

No

Quarterly

2

Fiscal Year

No

Percentage

2019

2018-09-01T00:00:00.000

8

8

8

8

1

CCHR

City Commission on Human Rights

2304

2304

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Complaints filed

No

Law Enforcement Bureau

The number of complaints of violations of the New York City Human Rights Law filed for investigation with the Law Enforcement Bureau during the reporting period.

2007-05-22T16:34:00.000

None

No

Yes

Monthly

3

Fiscal Year

Yes

Number

2017

2017-05-01T00:00:00.000

68

780

1

DOHMH

Department of Health and Mental Hygiene

5359

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 11

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

311

No

Annually

26

Calendar Year

No

Number

2025

2024-09-01T00:00:00.000

NA

1

OCME

Office of Chief Medical Examiner

3417

3417

Provide services to the City for forensic purposes.

Provide timely and accurate laboratory services for criminal justice purposes.

Median time to complete analysis of a DNA case (days)

No

Forensic Biology Laboratory

The median number of days from the time OCME receives the case for the Forensic Biology DNA Laboratory to perform chemical, immunological, biochemical, and molecular biological analysis using DNA on submitted evidence to identify the source of the collected specimens in cases such as homicides, sexual assaults and burglaries.

2007-07-20T14:58:00.000

Down

No

No

Monthly

3

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

80

79.0

90

90

1

HPD

Housing Preservation and Development

13634

13634

Efficiently offer New Yorkers housing-related subsidies and support.

Optimize rental subsidies for low-income New Yorkers.

Section 8 — Median time from completed application to voucher issuance (days)

No

Division of Tenant and Owner Resources (DTOR)

The average time from application received by to the issuance of a voucher in the Housing Choice Voucher tenant-based program. Includes both complete as well as incomplete applications, which require additional information in order to proceed to voucher issuance, impacting the amount of time.

2022-08-02T16:38:00.000

None

No

No

Quarterly

6

Fiscal Year

Yes

Number

2026

2025-10-01T00:00:00.000

78

1

DOHMH

Department of Health and Mental Hygiene

9197

9197

Prevent chronic disease by promoting access to health resources and a healthy environment.

Reduce financial barriers to health resources and minimize the influence of harmful products.

Adults who consume one or more servings of sugar-sweetened beverages per day (%) (CY)

No

Bureau of Epidemiology Services, NYC Department of Health and Mental Hygiene Community Health Survey

The percentage of adults who consume an average of one or more servings of sugar-sweetened beverages per day, as noted in the NYC Community Health Survey. “Sugar-sweetened beverages” are defined as sugar-sweetened sodas and other sugar-sweetened drinks, like iced tea. This data is reported by calendar year, not fiscal year. The MMR reports data from the previous calendar year (i.e. FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.

2010-08-26T12:49:00.000

None

No

No

Annually

52

Calendar Year

No

Percentage

2020

2019-10-01T00:00:00.000

NA

21.3

19

1

DOHMH

Department of Health and Mental Hygiene

5379

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 13

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

413

No

Annually

26

Calendar Year

No

Number

2024

2024-04-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5370

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 4

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

404

No

Annually

26

Calendar Year

No

Number

2019

2019-06-01T00:00:00.000

2.9

1

DOHMH

Department of Health and Mental Hygiene

5337

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 1

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

201

No

Annually

26

Calendar Year

No

Number

2021

2020-08-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

11264

11264

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Open matters

No

Law Enforcement Bureau

Number of pending matters at the close of the reporting period.

2019-01-15T15:45:00.000

None

No

No

Monthly

3

Fiscal Year

No

Number

2017

2017-05-01T00:00:00.000

NA

1

HPD

Housing Preservation and Development

8269

6645

Provide opportunities for New Yorkers to live in housing that is affordable and financially stable.

Increase the quantity of affordable housing in New York City.

Total housing starts (units) - Brooklyn 6

No

Office of Development

The total number of housing units (starts) created or preserved and counted by HPD. Units are created or preserved through financed new construction or rehabilitation, regulatory agreements creating or extending affordability, and homebuyer and homeownership assistance. HPD counts units produced by Housing Preservation and Development, Housing Development Corporation, NYC Economic Development Corporation, New York City Housing Authority, Department of Homeless Services, City Planning and New York State Homes and Community Renewal.

2009-08-13T11:18:00.000

None

Yes

CB

306

No

Annually

6

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5325

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 1

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

101

No

Annually

26

Calendar Year

No

Number

2020

2020-02-01T00:00:00.000

NA

1

DOE

Department of Education

6695

3914

Provide essential, non-academic services to all eligible New York City students in public, charter, and non-public schools.

Work with SCA to design, construct, modernize and repair durable, functional and attractive educational facilities, on schedule and within budget.

Students in schools that exceed capacity (%) - Elementary/middle schools - School District 10

No

School Construction Authority

The percent of the enrolled student population that attend schools, not including charter schools located in private buildings, where enrollment is 100 percent or more of functional capacity. Capacity is determined using a formula that reflects instructional needs, student population and building size. The formula is devised by the School Construction Authority in consultation with instructional and operational staff. Data is reported annually in the PMMR.

2007-08-14T14:43:00.000

Down

Yes

SD

10

No

Annually

8

School Year

No

Percentage

2026

2025-10-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

15319

15319

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Testing completion rate for Human Rights Law violations in housing, employment, and disability accommodations

No

Law Enforcement Bureau

The percentage of attempted tests that were successfully completed. Tests involve Law Enforcement staff reaching out to entities that may be violating the Human Rights Law, such as landlords or employers. Testing staff often seek services from these entities and note whether the entities' responses comply with the law.

2023-12-21T16:20:00.000

Up

No

No

PMMR/MMR

2

Fiscal Year

No

Percentage

2019

2018-07-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5362

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 14

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

314

No

Annually

26

Calendar Year

No

Number

2022

2021-07-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

10802

10802

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Asthma-related emergency department visits among children ages 5-17 (per 10,000 children) (CY) (preliminary)

No

New York State Department of Health, Statewide Planning and Research Cooperative System (SPARCS)

The number of asthma-related emergency department visits among children ages 5-17 (per 10,000 children). Data is preliminary and by calendar year. The MMR reports data from the previous calendar year (i.e. FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.

2015-12-08T15:24:00.000

Down

No

No

Annually

12

Calendar Year

Yes

Number

2025

2024-09-01T00:00:00.000

NA

133.1

133.1

1

DOHMH

Department of Health and Mental Hygiene

10809

10809

Prevent chronic disease by promoting access to health resources and a healthy environment.

Reduce financial barriers to health resources and minimize the influence of harmful products.

(Retired) Adults with hypertension meeting blood pressure goal (%) (CY)

Yes

2015-12-09T16:58:00.000

Up

No

No

Fiscal Year

No

Percentage

2018

2018-02-01T00:00:00.000

NA

70

70

1

CCHR

City Commission on Human Rights

2325

2325

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Complaints successfully mediated

No

Office of Mediation and Conflict Resolution

The number of complaints resolved through the Commission's free and voluntary mediation office.

2007-05-22T16:34:00.000

Up

No

Yes

Monthly

2

Fiscal Year

No

Number

2017

2016-08-01T00:00:00.000

0

0

1

DOHMH

Department of Health and Mental Hygiene

5369

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 3

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

403

No

Annually

26

Calendar Year

No

Number

2018

2018-06-01T00:00:00.000

2.6

1

DOHMH

Department of Health and Mental Hygiene

10503

9316

Promote a safe environment.

Reduce the threat of foodborne illness.

Restaurants scoring an ‘A’ grade (%) - Manhattan 5

No

Bureau of Food Safety and Community Sanitation

The percentage of restaurants that have an ‘A’ (snapshot taken on the last day of each month). Restaurants with a score between 0 and 13 points on an inspection earn an 'A'.

2013-09-04T17:09:00.000

Up

Yes

CB

5

No

Annually

7

Fiscal Year

No

Percentage

2026

2025-10-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5341

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 5

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

205

No

Annually

26

Calendar Year

No

Number

2021

2021-06-01T00:00:00.000

5.8

1

DOP

Department of Probation

3988

3988

Monitor and enforce the conditions of probation.

Assess client risk and misconduct data to apply optimal supervision, monitoring, and programming throughout a probation term.

Adult probationers arrested citywide as a percentage of the NYPD arrest report (monthly average) (%)

No

Statistical Tracking, Analysis & Reporting System

The proportion of NYPD arrests that are adult probationers.

2007-09-14T15:26:00.000

Down

No

No

Monthly

6

Fiscal Year

Yes

Percentage

2026

2025-10-01T00:00:00.000

2.4

2.4

2.6

2.6

1

OCME

Office of Chief Medical Examiner

3408

3408

Perform the processes necessary to certify deaths falling within the agency's jurisdiction.

Perform autopsies and examinations necessary to determine cause and manner of death.

External examinations performed

No

Forensic Pathology

The number of cases where OCME takes Medical examiner jurisdiction, and performs external examination on the body necessary to issue timely death certificates.

2007-07-20T14:58:00.000

None

No

Yes

Monthly

3

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

392

1670

1

GVB

Blueprint To End Gun Violence

13745

13745

Employment and Entrepreneurship

Employment and Entrepreneurship

(Retired) Eligible Summer Youth Employment Program (SYEP) applicants placed in compensated internships (%)

Yes

DYCD SYEP

This indicator tracks DYCD's ability to meet the demand for summer internship opportunities through paid SYEP slots.The calculation is: SYEP Participants / SYEP ApplicantsDYCD indicator 2804 / DYCD indicator 13595

2022-09-05T00:20:00.000

Up

No

No

PMMR/MMR

4

Fiscal Year

No

Percentage

2026

2025-10-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

15319

15319

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Testing completion rate for Human Rights Law violations in housing, employment, and disability accommodations

No

Law Enforcement Bureau

The percentage of attempted tests that were successfully completed. Tests involve Law Enforcement staff reaching out to entities that may be violating the Human Rights Law, such as landlords or employers. Testing staff often seek services from these entities and note whether the entities' responses comply with the law.

2023-12-21T16:20:00.000

Up

No

No

PMMR/MMR

2

Fiscal Year

No

Percentage

2024

2024-04-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5371

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 5

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

405

No

Annually

26

Calendar Year

No

Number

2016

2016-05-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5382

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Staten Island 2

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

502

No

Annually

26

Calendar Year

No

Number

2018

2017-12-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

2325

2325

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Complaints successfully mediated

No

Office of Mediation and Conflict Resolution

The number of complaints resolved through the Commission's free and voluntary mediation office.

2007-05-22T16:34:00.000

Up

No

Yes

Monthly

2

Fiscal Year

No

Number

2019

2018-08-01T00:00:00.000

1

4

1

CCHR

City Commission on Human Rights

2319

2319

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Complaints pending by age — less than one year

No

Law Enforcement Bureau

The number of open complaints still in progress that have been open with the Law Enforcement Bureau for less than one year measured from the date the complaint was filed through the close of the reporting period.

2007-05-22T16:34:00.000

None

No

No

Monthly

3

Fiscal Year

No

Number

2017

2017-01-01T00:00:00.000

795

795

414

414

1

DEP

Department of Environmental Protection

5173

883

Maintain the City’s water delivery and sewer collection systems.

Resolve emergencies and perform preventive maintenance and required repairs to the water distribution and wastewater collection systems in a timely manner.

Water main breaks - Brooklyn 2

No

Bureau of Water and Sewer Operations

The number of water main breaks responded to by DEP.

2007-03-28T19:32:00.000

Down

Yes

CB

302

Yes

Annually

3

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

NA

1

DFTA

Department for the Aging

15923

15923

Agency-wide Management

Agency-wide management indicators

Total dollars disbursed for human services contracts ($000,000)

No

Mayor's Office of Contract Services

The amount of dollars disbursed to providers during the fiscal year. Represents total dollars disbursed within the fiscal year regardless of when the invoice was submitted.

2025-12-09T12:01:00.000

None

No

No

Annually

12

Fiscal Year

No

Currency

2026

2025-10-01T00:00:00.000

NA

100000

DOHMH

Department of Health and Mental Hygiene

5381

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Staten Island 1

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

501

No

Annually

26

Calendar Year

No

Number

2017

2017-02-01T00:00:00.000

NA

1

NYPL

New York Public Library

3064

3064

NYPL Performance Reporting - Branch

NYPL Performance Indicators - Branch

Reference queries – Branches (000)

No

Office of The Branch Libraries

The total number of reference questions asked of library staff by patrons in person and via telephone, e-mail, and chat room.

2007-06-19T17:43:00.000

Up

No

Yes

PMMR/MMR

8

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

2085

2085

1000