Mayor's Management Report - Agency Performance Indicators

CCHR

City Commission on Human Rights

15322

15322

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Walk-ins assisted at CCHR offices

No

Law Enforcement Bureau and Community Relations Bureau

Number of people without scheduled appointments who drop by any Commission office seeking information or service.

2023-12-21T16:33:00.000

None

No

Yes

PMMR/MMR

2

Fiscal Year

No

Number

2016

2015-08-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5361

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 13

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

313

No

Annually

26

Calendar Year

No

Number

2018

2017-11-01T00:00:00.000

NA

1

NYPD

New York City Police Department

6853

3979

Manage public safety programs related to criminal activity.

Respond to police emergencies quickly.

Average Response Time to crimes in progress - Critical (minutes) - 75th Precinct

No

Mayor's Office of Operations

The average dispatch and travel time for response to critical crimes in progress (such as shots fired, robbery, assault with a weapon). Response time is measured from the time the NYPD dispatcher receives the assignment to the time the officers arrive on the scene.

2007-09-04T18:41:00.000

Down

Yes

PP

122

No

PMMR/MMR

8

Fiscal Year

No

TimeSpan

2026

2025-10-01T00:00:00.000

1

CCHR

City Commission on Human Rights

2324

2324

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Open complaints

No

Law Enforcement Bureau

The number of open complaints at the close of the reporting period.

2007-05-22T16:34:00.000

None

No

No

Monthly

3

Fiscal Year

No

Number

2019

2018-11-01T00:00:00.000

1820

1820

474

1

DOHMH

Department of Health and Mental Hygiene

12569

12569

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Adults, ages 45-75, screened for colorectal cancer (%) (CY)

No

Bureau of Epidemiology Services, NYC Department of Health and Mental Hygiene Community Health Survey

The percentage of adults, ages 45-75, screened for colorectal cancer (colonoscopy in the past ten years or stool-based test in the last year). This data is reported by calendar year, not fiscal year. The MMR reports data from the previous calendar year (i.e. FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.

2022-01-21T09:59:00.000

None

No

No

Annually

52

Calendar Year

No

Percentage

2022

2021-10-01T00:00:00.000

NA

64.1

64.1

1

DOHMH

Department of Health and Mental Hygiene

5334

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 10

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

110

No

Annually

26

Calendar Year

No

Number

2025

2025-02-01T00:00:00.000

NA

1

DCWP

Department of Consumer and Worker Protection

15606

15606

Protect and advocate for workers.

Investigate worker complaints in a timely manner to ensure their rights under NYC’s worker protection laws are upheld

Civil penalties collected ($)

No

Office of Labor Policy and Standards (OLPS)

The total amount of civil penalties collected for violations of NYC’s worker protection laws.

2024-07-29T10:18:00.000

None

No

No

PMMR/MMR

4

Fiscal Year

No

Currency

2026

2025-10-01T00:00:00.000

243144

243144

1

DOHMH

Department of Health and Mental Hygiene

5337

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 1

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

201

No

Annually

26

Calendar Year

No

Number

2022

2022-04-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

15316

15316

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Tests attempted for Human Rights Law violations in housing, employment, and disability accommodations

No

Law Enforcement Bureau

The number of tests that were attempted by Commission staff. Tests involve Law Enforcement staff reaching out to entities that may be violating the Human Rights Law, such as landlords or employers. Testing staff often seek services from these entities and note whether the entities' responses comply with the law.

2023-12-21T16:13:00.000

Up

No

Yes

PMMR/MMR

2

Fiscal Year

No

Number

2020

2019-10-01T00:00:00.000

1

DOHMH

Department of Health and Mental Hygiene

5352

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 4

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

304

No

Annually

26

Calendar Year

No

Number

2020

2020-01-01T00:00:00.000

NA

1

CCRB

Civilian Complaint Review Board

15075

15075

Investigate, prosecute and resolve claims of police misconduct.

Improve the quality and timeliness of investigations.

Offensive language allegations closed

No

Investigations Unit

The number of "Offensive Language" allegations closed.

2023-08-01T14:58:00.000

None

No

Yes

Monthly

5

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

13

75

1

DOHMH

Department of Health and Mental Hygiene

5366

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 18

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

318

No

Annually

26

Calendar Year

No

Number

2018

2017-08-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5380

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 14

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

414

No

Annually

26

Calendar Year

No

Number

2019

2019-04-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5361

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 13

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

313

No

Annually

26

Calendar Year

No

Number

2024

2023-12-01T00:00:00.000

NA

1

NYPD

New York City Police Department

9865

3964

Manage public safety programs related to criminal activity.

Reduce the incidence of crime.

Crime related to domestic violence - Felonious assault * - 94th Precinct

No

NYPD Office of Management Analysis and Planning / Domestic Violence Unit

Number of felonious assaults involving family members who are either related by blood, related by marriage (in-laws), married, have children in common, formerly married to one another (separated or divorced), or live in a family-type arrangement, as well as people who are not related by blood or marriage and who are or have been in an intimate relationship, regardless of whether such persons have lived together at any time.

2007-09-04T18:41:00.000

Down

Yes

PP

94

Yes

PMMR/MMR

2

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

1

DOHMH

Department of Health and Mental Hygiene

5347

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 11

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

211

No

Annually

26

Calendar Year

No

Number

2025

2024-10-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5362

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 14

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

314

No

Annually

26

Calendar Year

No

Number

2019

2019-04-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

2316

2316

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Modifications for accessibility for people with disabilities

No

Law Enforcement Bureau

The number of matters where modifications are made to housing accommodations, public accommodations, or workplaces in order to allow for accessibility for individuals with disabilities.

2007-05-22T16:34:00.000

None

No

Yes

Monthly

3

Fiscal Year

No

Number

2018

2017-12-01T00:00:00.000

6

49

1

CCHR

City Commission on Human Rights

15317

15317

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Tests completed for Human Rights Law violations in housing, employment, and disability accommodations

No

Law Enforcement Bureau

The number of attempted tests that were successfully completed. Tests involve Law Enforcement staff reaching out to entities that may be violating the Human Rights Law, such as landlords or employers. Testing staff often seek services from these entities and note whether the entities' responses comply with the law.

2023-12-21T16:17:00.000

Up

No

Yes

PMMR/MMR

2

Fiscal Year

No

Number

2019

2018-12-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

15292

15292

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

(Retired) Adult heart failure hospitalizations rate (per 100,000 population) (CY)

Yes

2023-12-07T15:59:00.000

None

No

No

Calendar Year

Yes

Number

2017

2016-10-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

15291

15291

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Adult heart failure hospitalizations rate (per 100,000 population) (CY)

No

Bureau of Epidemiology Services, New York Statewide Planning and Research Cooperative System (SPARCS)

Hospitalizations with a principal diagnosis of heart failure per 100,000 population, ages 18 years and older. Numerator: Discharges from an NYC hospital for patients ages 18 years and older with a principal ICD-10-CM diagnosis code for heart failure; excludes hospitalizations with cardiac procedure, obstetric hospitalizations, and transfers from other institutions. Denominator: Population ages 18 years and older residing in NYC. Discharges in the numerator are assigned to the denominator based on the area of patient residence, not the location of the hospital where the discharge occurred. This data is reported by calendar year, not fiscal year. The MMR reports data from the previous calendar year (i.e FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.

2023-12-07T15:58:00.000

None

No

No

Annually

75

Calendar Year

Yes

Number

2023

2023-03-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5383

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Staten Island 3

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

503

No

Annually

26

Calendar Year

No

Number

2017

2017-06-01T00:00:00.000

2.4

1

CCHR

City Commission on Human Rights

2319

2319

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Complaints pending by age — less than one year

No

Law Enforcement Bureau

The number of open complaints still in progress that have been open with the Law Enforcement Bureau for less than one year measured from the date the complaint was filed through the close of the reporting period.

2007-05-22T16:34:00.000

None

No

No

Monthly

3

Fiscal Year

No

Number

2018

2017-09-01T00:00:00.000

646

646

414

414

1

DOHMH

Department of Health and Mental Hygiene

3686

3686

Prevent chronic disease by promoting access to health resources and a healthy environment.

Reduce financial barriers to health resources and minimize the influence of harmful products.

Adults who smoke (%) (CY)

No

Bureau of Epidemiology Services, NYC Department of Health and Mental Hygiene Community Health Survey

The percentage of adult New Yorkers who currently smoke cigarettes, per the NYC Community Health Survey. This data is reported by calendar year, not fiscal year. The MMR reports data from the previous calendar year (i.e. FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.

2007-07-25T20:07:00.000

Down

No

No

Annually

52

Calendar Year

Yes

Percentage

2022

2022-05-01T00:00:00.000

NA

10

9

1

DOE

Department of Education

3813

3813

Educate New York City’s children to become productive, engaged adults.

Improve academic achievement.

High school attendance (%)

No

Automate the Schools Data System

The percentage of students in grades 9–12 present as calculated by the number of students present divided by the number of students present and absent, not including charter school students, for each school day.

2007-08-14T14:43:00.000

Up

No

No

Monthly

4

School Year

No

Percentage

2026

2025-10-01T00:00:00.000

88.5

87.7

87.7

1

DOT

Department of Transportation

2883

2862

Maintain the City’s transportation infrastructure.

Maintain a state of good repair for the City’s streets, sidewalks, and highways.

Streets maintained with a pavement rating of Good (%): Brooklyn 7

No

Division of Roadway Repair & Maintenance – Resource Management Unit

The number of surveyed lane miles of local roadways assigned a condition rating of good, fair, or poor divided by the total number of surveyed lane miles. Note DOT changed its rating method to the pavement condition index (PCI), which is a numerical value that is calculated from a visual survey of pavement distress on a sample of the City’s network. DOT surveys at least 50 percent of City streets each year. DOT’s PCI is measured on a scale from 1 to 10, and many factors affect the value, including pavement age, traffic loads and available maintenance funding.Condition ratings are grouped in the following categories for each fiscal year: Good (%) — ratings greater than or equal to 6.7 to 10 Fair (%) — ratings greater than or equal to 2.7 to less than 6.7 Poor (%) — ratings less than 2.7

2007-05-31T18:08:00.000

Up

Yes

CB

307

No

Annually

6

Fiscal Year

No

Percentage

2026

2025-10-01T00:00:00.000

NA

1

NYPL

New York Public Library

3055

3055

NYPL Performance Reporting - Branch

NYPL Performance Indicators - Branch

Libraries open seven days per week – Branches (%)

No

Office of The Branch Libraries

Libraries/branches open 7 days per week as a percent of the total locations, measured at the end of the reporting period. As of the FY26 PMMR, this includes libraries closed for long-term renovations.

2007-06-19T17:43:00.000

Up

No

No

Quarterly

1

Fiscal Year

No

Percentage

2018

2018-01-01T00:00:00.000

NA

8

8

1

DOHMH

Department of Health and Mental Hygiene

5338

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 2

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

202

No

Annually

26

Calendar Year

No

Number

2018

2018-03-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5358

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 10

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

310

No

Annually

26

Calendar Year

No

Number

2016

2016-01-01T00:00:00.000

NA

1

NYCHA

New York City Housing Authority

11057

11057

3 Engage residents and connect them to best-in-class social services.

3b Increase employment opportunities for NYCHA residents.

Resident job placements — Program and partner placements

No

Resident Economic Empowerment and Sustainability

The sum of Jobs Plus, NYCHA Resident Training Academy (NRTA), and Partner Placements. Partners are employment assistance or vocational training providers that REES has partnership agreements with to directly connect NYCHA residents to their services via referrals or facilitated information sessions. Partners are asked to report on any placements as outlined in the partnership agreement.

2017-12-04T16:54:00.000

None

No

No

Monthly

3

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

81

357

1

DOHMH

Department of Health and Mental Hygiene

12569

12569

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Adults, ages 45-75, screened for colorectal cancer (%) (CY)

No

Bureau of Epidemiology Services, NYC Department of Health and Mental Hygiene Community Health Survey

The percentage of adults, ages 45-75, screened for colorectal cancer (colonoscopy in the past ten years or stool-based test in the last year). This data is reported by calendar year, not fiscal year. The MMR reports data from the previous calendar year (i.e. FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.

2022-01-21T09:59:00.000

None

No

No

Annually

52

Calendar Year

No

Percentage

2021

2021-04-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

15319

15319

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Testing completion rate for Human Rights Law violations in housing, employment, and disability accommodations

No

Law Enforcement Bureau

The percentage of attempted tests that were successfully completed. Tests involve Law Enforcement staff reaching out to entities that may be violating the Human Rights Law, such as landlords or employers. Testing staff often seek services from these entities and note whether the entities' responses comply with the law.

2023-12-21T16:20:00.000

Up

No

No

PMMR/MMR

2

Fiscal Year

No

Percentage

2018

2018-05-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

14932

14932

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

(Retired) Preventable maternal deaths (%)

Yes

NYC DOHMH , Epidemiology unit

Preventable maternal deaths could have been avoided with medical intervention. There are multiple initiatives that aim at reducing maternal deaths, including the maternal health Quality Improvement Network, which works directly with hospitals to look at trends and case-by-case outcomes, as well as programs like new family home visiting.

2023-04-17T10:05:00.000

Down

No

No

Annually

Fiscal Year

No

Percentage

2019

2019-02-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

13854

13854

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Diabetes management among adult New Yorkers (%) (CY)

No

Bureau of Epidemiology Services, NYC Department of Health and Mental Hygiene A1C Registry

The proportion of NYC adults with likely diabetes (history of two or more A1C test values of 6.5% or greater as of 2020) who had a test result reported to the NYC A1C Registry in the year of interest whose latest test result is <8.0%. The denominator for this analysis is persons with likely diabetes (as described above) with a test result reported to the Registry (~620,000). This data is reported by calendar year, not fiscal year. The MMR reports data from the previous calendar year (i.e. FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.

2022-12-13T09:15:00.000

Up

No

No

Annually

75

Calendar Year

Yes

Percentage

2025

2025-03-01T00:00:00.000

NA

1

DPR

Department of Parks and Recreation

8602

1688

Manage the City’s parks and recreation facilities.

Ensure that all parks and playgrounds are clean and in good condition.

Citywide acceptability rating for the cleanliness of small parks and playgrounds (%) - Community District 308

No

Operations & Management Planning Division

The percent of small parks (six acres or less) and playgrounds with acceptable cleanliness based on the acceptability of litter, broken glass, graffiti, and weeds or ice (depending on the season) at a site. A park will fail for cleanliness if two of the four cleanliness features are unacceptable or if conditions for one feature are egregious based on the Parks Inspection Program’s standards.

2007-04-11T18:32:00.000

Up

Yes

CB

308

No

Annually

6

Fiscal Year

No

Percentage

2026

2025-10-01T00:00:00.000

NA

1

DOE

Department of Education

10603

10603

Customer Service

Customer Service Indicators

Parents completing the NYC School Survey

No

NYC Schools Survey

The number of parents that respond to the Department's annual NYC School Survey,

2014-01-08T10:01:00.000

None

No

No

Annually

52

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5368

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 2

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

402

No

Annually

26

Calendar Year

No

Number

2024

2024-03-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

2324

2324

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Open complaints

No

Law Enforcement Bureau

The number of open complaints at the close of the reporting period.

2007-05-22T16:34:00.000

None

No

No

Monthly

3

Fiscal Year

No

Number

2020

2020-03-01T00:00:00.000

1480

1480

1

DOHMH

Department of Health and Mental Hygiene

5367

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 1

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

401

No

Annually

26

Calendar Year

No

Number

2020

2019-08-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5331

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 7

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

107

No

Annually

26

Calendar Year

No

Number

2025

2024-11-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

10553

9316

Promote a safe environment.

Reduce the threat of foodborne illness.

Restaurants scoring an ‘A’ grade (%) - Queens 13

No

Bureau of Food Safety and Community Sanitation

The percentage of restaurants that have an ‘A’ (snapshot taken on the last day of each month). Restaurants with a score between 0 and 13 points on an inspection earn an 'A'.

2013-09-04T17:09:00.000

Up

Yes

CB

55

No

Annually

7

Fiscal Year

No

Percentage

2026

2025-10-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5348

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 12

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

212

No

Annually

26

Calendar Year

No

Number

2022

2022-01-01T00:00:00.000

NA

1

EDC

Economic Development Corporation

15119

15119

Enable equitable growth and development of priority industries.

Advance projects and programs that foster inclusive innovation and economic growth.

M/WBE participation rate (Local Law 1) — Minority (Black) (%)

No

M/W/DBE

The ratio of Black M/WBE contract expenditure to total contract expenditures with M/WBE goals. Participation/attainment refers to payments. Data reported in the Preliminary Mayor’s Management Report is for the quarter ending in September.

2023-08-09T16:11:00.000

Up

No

No

PMMR/MMR

8

Fiscal Year

No

Percentage

2026

2025-10-01T00:00:00.000

2.5

2.5

1

CCHR

City Commission on Human Rights

14915

14915

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Average days to completion for an Office of Mediation and Conflict Resolution case

No

Office of Mediation and Conflict Resolution

The number of days that it takes to complete an Office of Mediation and Conflict Resolution (OMCR) case. OCMR cases result from filed complaints in which the parties involved agree to mediation.

2023-01-13T11:34:00.000

Down

No

Yes

PMMR/MMR

4

Fiscal Year

No

TimeSpan

2023

2022-09-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5364

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 16

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

316

No

Annually

26

Calendar Year

No

Number

2016

2015-12-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5354

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 6

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

306

No

Annually

26

Calendar Year

No

Number

2016

2016-06-01T00:00:00.000

2.5

1

DORIS

Department of Records and Information Services

6175

6175

Customer Service

Customer Service Indicators

Letters responded to within 14 days (%)

No

Department of Records and Information Services

The percentage of letters answered in 14 calendar days or less. Responses should be substantive and adequately address the question/issue raised by the customer. A simple acknowledgement is not considered an adequate response. However, for more complex inquiries that require research and action on the part of the agency, an acknowledgement that includes a description of the next step (either on the agency’s behalf, or the customer’s), as well as an estimated time frame for completion, is considered acceptable and can be reported as part of the 14 day-response. Agencies must track internally the additional time until a customer has a complete and full response.

2009-04-03T21:02:00.000

Up

No

No

Monthly

4

Fiscal Year

No

Percentage

2026

2025-10-01T00:00:00.000

100

100

1

DOHMH

Department of Health and Mental Hygiene

5341

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 5

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

205

No

Annually

26

Calendar Year

No

Number

2024

2023-07-01T00:00:00.000

NA

1

DSNY

Department of Sanitation

7133

1635

Agency-wide Management

Agency-wide Management indicators

Private transfer station permits - Bronx 3

No

2007-04-10T17:02:00.000

None

Yes

CB

203

No

Annually

4

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

NA

1

HRA

Human Resources Administration

15938

15938

Reduce homelessness among children and adults.

Prevent homelessness and support housing stability.

CityFHEPS — Average subsidy amount ($)

No

Office of Performance Management and Data Analytics (OPMDA)

The average monthly CityFHEPS (City Fighting Homelessness and Eviction Prevention Supplement) subsidy dollar amount.

2025-12-10T16:16:00.000

None

No

No

Monthly

4

Fiscal Year

No

Currency

2021

2021-01-01T00:00:00.000

932

932

1