Mayor's Management Report - Agency Performance Indicators

DOHMH

Department of Health and Mental Hygiene

5378

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 12

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

412

No

Annually

26

Calendar Year

No

Number

2022

2022-06-01T00:00:00.000

6.0

1

NYPD

New York City Police Department

4953

3949

Manage public safety programs related to criminal activity.

Reduce the incidence of crime.

Grand larceny - 112nd Precinct

No

NYPD Office of Management Analysis and Planning

Number of incidents of grand larceny corresponding to New York State Penal Law.

2008-03-03T17:26:00.000

Down

Yes

PP

112

Yes

Monthly

2

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

1

DOHMH

Department of Health and Mental Hygiene

15291

15291

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Adult heart failure hospitalizations rate (per 100,000 population) (CY)

No

Bureau of Epidemiology Services, New York Statewide Planning and Research Cooperative System (SPARCS)

Hospitalizations with a principal diagnosis of heart failure per 100,000 population, ages 18 years and older. Numerator: Discharges from an NYC hospital for patients ages 18 years and older with a principal ICD-10-CM diagnosis code for heart failure; excludes hospitalizations with cardiac procedure, obstetric hospitalizations, and transfers from other institutions. Denominator: Population ages 18 years and older residing in NYC. Discharges in the numerator are assigned to the denominator based on the area of patient residence, not the location of the hospital where the discharge occurred. This data is reported by calendar year, not fiscal year. The MMR reports data from the previous calendar year (i.e FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.

2023-12-07T15:58:00.000

None

No

No

Annually

75

Calendar Year

Yes

Number

2020

2020-03-01T00:00:00.000

NA

1

QPL

Queens Public Library

3252

3252

QPL Performance Reporting

QPL Performance Indicators

Libraries open seven days per week (%)

No

Community Library Services

Libraries/branches open 7 days per week as a percent of the total locations, measured at the end of the reporting period. As of the FY26 PMMR, this includes libraries closed for long-term renovations.

2007-07-06T16:05:00.000

Up

No

No

Quarterly

2

Fiscal Year

No

Percentage

2020

2019-12-01T00:00:00.000

3

5

3.2

3.2

1

BPL

Brooklyn Public Library

2284

2284

BPL Performance Reporting

BPL Performance Indicators

Libraries open seven days per week (%)

No

BPL Govt Affairs

Libraries/branches open 7 days per week as a percent of the total locations, measured at the end of the reporting period. As of the FY26 PMMR, this includes libraries closed for long-term renovations.

2007-05-22T16:26:00.000

Up

No

No

Quarterly

2

Fiscal Year

No

Percentage

2023

2023-03-01T00:00:00.000

11

11

1

HRA

Human Resources Administration

4110

4110

Improve access to assistance that provides economic stability to support the basic needs of all eligible children and adults.

Provide access to Supplemental Nutrition Assistance Program benefits for all eligible children and adults.

Supplemental Nutrition Assistance Program (SNAP) — SSI persons receiving benefits (000)

No

DSS Office Performance Management and Data Analytics (OPMDA)

As of the end of the reporting period, the total number of eligible recipients of SSI receiving federally supported Supplemental Nutrition Assistance Program benefits.

2007-09-28T17:32:00.000

None

No

No

Monthly

4

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

221.5

221.5

1000

DOHMH

Department of Health and Mental Hygiene

5381

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Staten Island 1

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

501

No

Annually

26

Calendar Year

No

Number

2025

2024-07-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

14932

14932

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

(Retired) Preventable maternal deaths (%)

Yes

NYC DOHMH , Epidemiology unit

Preventable maternal deaths could have been avoided with medical intervention. There are multiple initiatives that aim at reducing maternal deaths, including the maternal health Quality Improvement Network, which works directly with hospitals to look at trends and case-by-case outcomes, as well as programs like new family home visiting.

2023-04-17T10:05:00.000

Down

No

No

Annually

Fiscal Year

No

Percentage

2021

2020-07-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5209

3640

Prevent and address mental illness, developmental delays and disabilities, and harms related to substance use.

Reduce the adverse health consequences of substance use.

Deaths from unintentional drug overdose (CY) - Manhattan 3

No

Bureau of Vital Statistics; Office of the Chief Medical Examiner

The number of deaths from unintentional drug overdose. Deaths due to use of, or accidental poisoning by, psychoactive substances include deaths with an underlying or multiple cause code for the following listed on death certificates: X40, X41, X42, X43, F111, F141, F191, or F199. Homicides, suicides, and undetermined deaths were excluded. Data is by calendar year. The MMR reports data from the previous calendar year (i.e. FY23 = CY22) and represents provisional data from January to December.

2007-07-25T20:07:00.000

Down

Yes

CB

103

No

Annually

26

Calendar Year

No

Number

2026

2025-10-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5381

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Staten Island 1

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

501

No

Annually

26

Calendar Year

No

Number

2023

2022-12-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5378

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 12

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

412

No

Annually

26

Calendar Year

No

Number

2020

2020-05-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5333

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 9

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

109

No

Annually

26

Calendar Year

No

Number

2025

2024-09-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5344

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 8

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

208

No

Annually

26

Calendar Year

No

Number

2018

2018-06-01T00:00:00.000

1.9

1

DOHMH

Department of Health and Mental Hygiene

5364

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 16

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

316

No

Annually

26

Calendar Year

No

Number

2022

2021-08-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

15319

15319

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Testing completion rate for Human Rights Law violations in housing, employment, and disability accommodations

No

Law Enforcement Bureau

The percentage of attempted tests that were successfully completed. Tests involve Law Enforcement staff reaching out to entities that may be violating the Human Rights Law, such as landlords or employers. Testing staff often seek services from these entities and note whether the entities' responses comply with the law.

2023-12-21T16:20:00.000

Up

No

No

PMMR/MMR

2

Fiscal Year

No

Percentage

2025

2024-07-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

14915

14915

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Average days to completion for an Office of Mediation and Conflict Resolution case

No

Office of Mediation and Conflict Resolution

The number of days that it takes to complete an Office of Mediation and Conflict Resolution (OMCR) case. OCMR cases result from filed complaints in which the parties involved agree to mediation.

2023-01-13T11:34:00.000

Down

No

Yes

PMMR/MMR

4

Fiscal Year

No

TimeSpan

2016

2015-11-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

15316

15316

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Tests attempted for Human Rights Law violations in housing, employment, and disability accommodations

No

Law Enforcement Bureau

The number of tests that were attempted by Commission staff. Tests involve Law Enforcement staff reaching out to entities that may be violating the Human Rights Law, such as landlords or employers. Testing staff often seek services from these entities and note whether the entities' responses comply with the law.

2023-12-21T16:13:00.000

Up

No

Yes

PMMR/MMR

2

Fiscal Year

No

Number

2021

2021-05-01T00:00:00.000

NA

1

NYPD

New York City Police Department

4709

3946

Manage public safety programs related to criminal activity.

Reduce the incidence of crime.

Robbery - 84th Precinct

No

NYPD Office of Management Analysis and Planning

Number of incidents of robbery corresponding to New York State Penal Law.

2008-03-03T17:26:00.000

Down

Yes

PP

84

Yes

Monthly

2

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

1

CCHR

City Commission on Human Rights

2316

2316

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Modifications for accessibility for people with disabilities

No

Law Enforcement Bureau

The number of matters where modifications are made to housing accommodations, public accommodations, or workplaces in order to allow for accessibility for individuals with disabilities.

2007-05-22T16:34:00.000

None

No

Yes

Monthly

3

Fiscal Year

No

Number

2017

2016-11-01T00:00:00.000

18

105

1

DOHMH

Department of Health and Mental Hygiene

5339

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 3

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

203

No

Annually

26

Calendar Year

No

Number

2017

2017-04-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5375

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 9

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

409

No

Annually

26

Calendar Year

No

Number

2019

2019-01-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

11241

11241

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Matters initiated

No

Law Enforcement Bureau

Number of inquiries that result in a matter being initiated that requires follow-up from Commission staff. Possible outcomes include resolution before filing a complaint or the filing of a complaint.

2018-12-19T15:36:00.000

None

No

No

Monthly

3

Fiscal Year

No

Number

2019

2019-02-01T00:00:00.000

220

1344

1

CCHR

City Commission on Human Rights

2314

2314

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Complaints referred to the Office of Administrative Trials and Hearings

No

Law Enforcement Bureau

The number of complaints that the Law Enforcement Bureau refers to the Office of Administrative Trials and Hearings for trial.

2007-05-22T16:34:00.000

None

No

Yes

Monthly

3

Fiscal Year

No

Number

2023

2022-10-01T00:00:00.000

0

1

1

DOHMH

Department of Health and Mental Hygiene

5328

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 4

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

104

No

Annually

26

Calendar Year

No

Number

2025

2024-12-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

2319

2319

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Complaints pending by age — less than one year

No

Law Enforcement Bureau

The number of open complaints still in progress that have been open with the Law Enforcement Bureau for less than one year measured from the date the complaint was filed through the close of the reporting period.

2007-05-22T16:34:00.000

None

No

No

Monthly

3

Fiscal Year

No

Number

2019

2019-03-01T00:00:00.000

692

692

414

1

DOHMH

Department of Health and Mental Hygiene

5383

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Staten Island 3

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

503

No

Annually

26

Calendar Year

No

Number

2022

2022-01-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5338

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 2

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

202

No

Annually

26

Calendar Year

No

Number

2020

2020-02-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

2319

2319

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Complaints pending by age — less than one year

No

Law Enforcement Bureau

The number of open complaints still in progress that have been open with the Law Enforcement Bureau for less than one year measured from the date the complaint was filed through the close of the reporting period.

2007-05-22T16:34:00.000

None

No

No

Monthly

3

Fiscal Year

No

Number

2021

2020-07-01T00:00:00.000

418

418

1

DOHMH

Department of Health and Mental Hygiene

5347

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 11

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

211

No

Annually

26

Calendar Year

No

Number

2021

2021-01-01T00:00:00.000

NA

1

BPL

Brooklyn Public Library

2284

2284

BPL Performance Reporting

BPL Performance Indicators

Libraries open seven days per week (%)

No

BPL Govt Affairs

Libraries/branches open 7 days per week as a percent of the total locations, measured at the end of the reporting period. As of the FY26 PMMR, this includes libraries closed for long-term renovations.

2007-05-22T16:26:00.000

Up

No

No

Quarterly

2

Fiscal Year

No

Percentage

2020

2020-01-01T00:00:00.000

NA

8

8

1

CCHR

City Commission on Human Rights

15320

15320

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

(Retired) Affirmative relief obtained

Yes

2023-12-21T16:23:00.000

Up

No

Yes

Fiscal Year

No

Number

2019

2018-08-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5367

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 1

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

401

No

Annually

26

Calendar Year

No

Number

2024

2023-11-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5345

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 9

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

209

No

Annually

26

Calendar Year

No

Number

2022

2021-07-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

2312

2312

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Complaints closed (%) — Administrative cause

No

Law Enforcement Bureau

The percentage of closed complaints where the Law Enforcement Bureau finds dismissal appropriate due to, but not limited to: the inability to locate complainant after diligent efforts to do so; complainant's repeated failure to appear at mutually agreed-upon appointments with CCHR staff or unwillingness to meet with CCHR staff, provide requested information, or attend a hearing; complainant's unwillingness to accept reasonable proposed conciliation agreement; complainant's repeated conduct disruptive to the orderly function of the Commission; complainant's request for dismissal; or where the Law Enforcement Bureau finds the prosecution of the complaint will not serve the public interest.

2007-05-22T16:34:00.000

None

No

No

Monthly

3

Fiscal Year

No

Percentage

2020

2019-07-01T00:00:00.000

66

66

1

DOHMH

Department of Health and Mental Hygiene

5345

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 9

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

209

No

Annually

26

Calendar Year

No

Number

2020

2019-10-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

15317

15317

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Tests completed for Human Rights Law violations in housing, employment, and disability accommodations

No

Law Enforcement Bureau

The number of attempted tests that were successfully completed. Tests involve Law Enforcement staff reaching out to entities that may be violating the Human Rights Law, such as landlords or employers. Testing staff often seek services from these entities and note whether the entities' responses comply with the law.

2023-12-21T16:17:00.000

Up

No

Yes

PMMR/MMR

2

Fiscal Year

No

Number

2018

2018-02-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

2311

2311

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Complaints closed (%) — Probable cause determination

No

Law Enforcement Bureau

The percent of complaints closed during the reporting period where the Law Enforcement Bureau believes that probable cause exists to believe that the respondent(s) engaged in unlawful discrimination under the New York City Human Rights Law.

2007-05-22T16:34:00.000

None

No

No

Monthly

3

Fiscal Year

No

Percentage

2018

2017-11-01T00:00:00.000

2

5

1

CCHR

City Commission on Human Rights

15318

15318

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Entities tested for Human Rights Law violations in housing, employment, and disability accommodations

No

Law Enforcement Bureau

The total number of entities tested. Tests involve Law Enforcement staff reaching out to entities that may be violating the Human Rights Law, such as landlords or employers. Testing staff often seek services from these entities and note whether the entities' responses comply with the law.

2023-12-21T16:19:00.000

Up

No

No

PMMR/MMR

3

Fiscal Year

No

Number

2019

2018-11-01T00:00:00.000

NA

1

HPD

Housing Preservation and Development

8285

6645

Provide opportunities for New Yorkers to live in housing that is affordable and financially stable.

Increase the quantity of affordable housing in New York City.

Total housing starts (units) - Queens 4

No

Office of Development

The total number of housing units (starts) created or preserved and counted by HPD. Units are created or preserved through financed new construction or rehabilitation, regulatory agreements creating or extending affordability, and homebuyer and homeownership assistance. HPD counts units produced by Housing Preservation and Development, Housing Development Corporation, NYC Economic Development Corporation, New York City Housing Authority, Department of Homeless Services, City Planning and New York State Homes and Community Renewal.

2009-08-13T11:18:00.000

None

Yes

CB

404

No

Annually

6

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

NA

1

DOE

Department of Education

6692

3811

Educate New York City’s children to become productive, engaged adults.

Improve academic achievement.

Average daily attendance (%) - School District 10

No

Automate the Schools Data System

The percentage of students present as calculated by the number of students present divided by the number of students present and absent, not including charter school students, for each school day. Includes District 75.

2007-08-14T14:43:00.000

Up

Yes

SD

10

No

Annually

6

School Year

No

Percentage

2026

2025-10-01T00:00:00.000

1

DOHMH

Department of Health and Mental Hygiene

5339

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 3

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

203

No

Annually

26

Calendar Year

No

Number

2025

2024-07-01T00:00:00.000

NA

1

NNY

New New York

15386

15386

Generate Inclusive, Future-Focused Growth

Service 3 Indicators

(Retired) Workforce1 systemwide hires and promotions

Yes

Workforce Development Division in SBS

The number of jobseekers registered through the Workforce1 System who found employment or obtained promotions during the time period.

2023-12-28T22:46:00.000

None

No

Yes

PMMR/MMR

2

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

NA

25000

25000

1000

DOB

Department of Buildings

5996

5996

Customer Service

Customer service indicators

CORE facility rating

No

Mayor's Office of Operations - SCOUT

CORE facility rating: An average Customers Observing and Reporting Experiences (CORE) score based on the rating of 15 conditions, including physical conditions (e.g., cleanliness, litter, seating) and customer service conditions (e.g., wait time, professionalism), for all agency walk-in facilities inspected, divided by the number of walk-in facilities inspected. Each of the 15 conditions can be rated excellent, good, fair or poor. Ratings of excellent are worth 100 points each, good ratings are worth 67 points, fair ratings are worth 33 points and poor ratings receive no points. Facilities are rated by trained City inspectors.

2009-04-03T21:02:00.000

Up

No

No

Annually

6

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

NA

85

85

1

NYPD

New York City Police Department

9810

3964

Manage public safety programs related to criminal activity.

Reduce the incidence of crime.

Crime related to domestic violence - Felonious assault * - 5th Precinct

No

NYPD Office of Management Analysis and Planning / Domestic Violence Unit

Number of felonious assaults involving family members who are either related by blood, related by marriage (in-laws), married, have children in common, formerly married to one another (separated or divorced), or live in a family-type arrangement, as well as people who are not related by blood or marriage and who are or have been in an intimate relationship, regardless of whether such persons have lived together at any time.

2007-09-04T18:41:00.000

Down

Yes

PP

5

Yes

PMMR/MMR

2

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

1

DOHMH

Department of Health and Mental Hygiene

15295

15295

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Pregnancy-associated mortality ratio (per 100,000 live births) (Five-year averages) (CY)

No

Bureau of Maternal Infant and Reproductive Health, MMRIA database

The number of pregnancy-associated deaths among Black women and birthing people per 100,000 live births. Data is by calendar year. To address variability caused by small numbers of deaths, pregnancy-associated mortality ratios are presented as five-year rolling averages. There is a data lag time of 143 weeks due to Health Department protocol and CDC guidance on the case identification and review process timeline to accurately evaluate each death.

2023-12-07T16:24:00.000

Down

No

No

Annually

75

Calendar Year

No

Number

2020

2020-05-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

14915

14915

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Average days to completion for an Office of Mediation and Conflict Resolution case

No

Office of Mediation and Conflict Resolution

The number of days that it takes to complete an Office of Mediation and Conflict Resolution (OMCR) case. OCMR cases result from filed complaints in which the parties involved agree to mediation.

2023-01-13T11:34:00.000

Down

No

Yes

PMMR/MMR

4

Fiscal Year

No

TimeSpan

2018

2017-09-01T00:00:00.000

NA

1

NYPD

New York City Police Department

4893

3949

Manage public safety programs related to criminal activity.

Reduce the incidence of crime.

Grand larceny - 18th Precinct

No

NYPD Office of Management Analysis and Planning

Number of incidents of grand larceny corresponding to New York State Penal Law.

2008-03-03T17:26:00.000

Down

Yes

PP

18

Yes

Monthly

2

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

1

DPR

Department of Parks and Recreation

8509

1687

Manage the City’s parks and recreation facilities.

Ensure that all parks and playgrounds are clean and in good condition.

Citywide acceptability rating for the overall condition of small parks and playgrounds (%) - Community District 501

No

Operations & Management Planning Division

The percent of small parks (six acres or less) and playgrounds that pass an inspection based on up to 16 individual features. If three or more features are rated unacceptable based on the Parks Inspection Program’s standards, or if one condition is judged a serious safety hazard, the entire site is rated unacceptable. Additionally, a failed cleanliness rating will automatically result in an unacceptable rating for overall condition.

2007-04-11T18:32:00.000

Up

Yes

CB

501

No

Annually

6

Fiscal Year

No

Percentage

2026

2025-10-01T00:00:00.000

NA

1

FDNY

Fire Department of New York

7377

2502

Protect lives and property from fire hazards and other emergency conditions.

Promptly respond to fires and other emergencies.

Nonstructural Fires - Bronx 11

No

Fire Computer Aided Dispatch (CAD) System

The number of fires occurring outside of buildings, such as car, rubbish and brush fires.

2007-05-22T17:08:00.000

Down

Yes

CB

211

Yes

Monthly

1

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

1

DOHMH

Department of Health and Mental Hygiene

3684

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) (provisional)

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is provisional and by calendar year. The MMR reports data from the previous calendar year (i.e. FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.

2007-07-25T20:07:00.000

Down

No

CB

No

Annually

52

Calendar Year

Yes

Number

2025

2025-04-01T00:00:00.000

NA

4.1

4.1

1