Mayor's Management Report - Agency Performance Indicators

NYPD

New York City Police Department

6816

3979

Manage public safety programs related to criminal activity.

Respond to police emergencies quickly.

Average Response Time to crimes in progress - Critical (minutes) - 18th Precinct

No

Mayor's Office of Operations

The average dispatch and travel time for response to critical crimes in progress (such as shots fired, robbery, assault with a weapon). Response time is measured from the time the NYPD dispatcher receives the assignment to the time the officers arrive on the scene.

2007-09-04T18:41:00.000

Down

Yes

PP

28

No

PMMR/MMR

8

Fiscal Year

No

TimeSpan

2026

2025-10-01T00:00:00.000

1

CCHR

City Commission on Human Rights

14915

14915

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Average days to completion for an Office of Mediation and Conflict Resolution case

No

Office of Mediation and Conflict Resolution

The number of days that it takes to complete an Office of Mediation and Conflict Resolution (OMCR) case. OCMR cases result from filed complaints in which the parties involved agree to mediation.

2023-01-13T11:34:00.000

Down

No

Yes

PMMR/MMR

4

Fiscal Year

No

TimeSpan

2026

2025-10-01T00:00:00.000

110

110

1

NYPD

New York City Police Department

4858

3948

Manage public safety programs related to criminal activity.

Reduce the incidence of crime.

Burglary - 79th Precinct

No

NYPD Office of Management Analysis and Planning

Number of incidents of burglary corresponding to New York State Penal Law.

2008-03-03T17:26:00.000

Down

Yes

PP

79

Yes

Monthly

2

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

1

CCHR

City Commission on Human Rights

2310

2310

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Complaints closed (%) — No probable cause determination

No

Law Enforcement Bureau

The percentage of complaints closed during the reporting period where the Law Enforcement Bureau finds that probable cause does not exist to believe that the respondent(s) engaged in unlawful discrimination under the New York City Human Rights Law.

2007-05-22T16:34:00.000

None

No

No

Monthly

3

Fiscal Year

No

Percentage

2016

2016-04-01T00:00:00.000

0

3

1

DOHMH

Department of Health and Mental Hygiene

5336

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 12

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

112

No

Annually

26

Calendar Year

No

Number

2016

2016-02-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

15318

15318

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Entities tested for Human Rights Law violations in housing, employment, and disability accommodations

No

Law Enforcement Bureau

The total number of entities tested. Tests involve Law Enforcement staff reaching out to entities that may be violating the Human Rights Law, such as landlords or employers. Testing staff often seek services from these entities and note whether the entities' responses comply with the law.

2023-12-21T16:19:00.000

Up

No

No

PMMR/MMR

3

Fiscal Year

No

Number

2020

2020-04-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5325

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 1

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

101

No

Annually

26

Calendar Year

No

Number

2017

2017-02-01T00:00:00.000

NA

1

DHS

Department of Homeless Services

5952

5952

Customer Service

Customer Service Indicators

CORE facility rating

No

Mayor's Office of Operations - SCOUT

CORE facility rating: An average Customers Observing and Reporting Experiences (CORE) score based on the rating of 15 conditions, including physical conditions (e.g., cleanliness, litter, seating) and customer service conditions (e.g., wait time, professionalism), for all agency walk-in facilities inspected, divided by the number of walk-in facilities inspected. Each of the 15 conditions can be rated excellent, good, fair or poor. Ratings of excellent are worth 100 points each, good ratings are worth 67 points, fair ratings are worth 33 points and poor ratings receive no points. Facilities are rated by trained City inspectors.

2009-04-03T21:02:00.000

Up

No

No

Annually

4

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5360

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 12

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

312

No

Annually

26

Calendar Year

No

Number

2020

2019-12-01T00:00:00.000

NA

1

BOE

Board of Elections

15414

15414

Board of Elections

BOE goal 1a

Absentee Ballots utilized (CY)

No

BOE annual reports. http://vote.nyc.ny.us/html/forms/reports.shtml

The number of absentee ballots utilized

2024-01-05T12:51:00.000

None

No

No

Annually

26

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5327

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 3

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

103

No

Annually

26

Calendar Year

No

Number

2026

2025-08-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5349

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 1

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

301

No

Annually

26

Calendar Year

No

Number

2019

2019-02-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5382

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Staten Island 2

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

502

No

Annually

26

Calendar Year

No

Number

2016

2015-11-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

14915

14915

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Average days to completion for an Office of Mediation and Conflict Resolution case

No

Office of Mediation and Conflict Resolution

The number of days that it takes to complete an Office of Mediation and Conflict Resolution (OMCR) case. OCMR cases result from filed complaints in which the parties involved agree to mediation.

2023-01-13T11:34:00.000

Down

No

Yes

PMMR/MMR

4

Fiscal Year

No

TimeSpan

2021

2021-05-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

15318

15318

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Entities tested for Human Rights Law violations in housing, employment, and disability accommodations

No

Law Enforcement Bureau

The total number of entities tested. Tests involve Law Enforcement staff reaching out to entities that may be violating the Human Rights Law, such as landlords or employers. Testing staff often seek services from these entities and note whether the entities' responses comply with the law.

2023-12-21T16:19:00.000

Up

No

No

PMMR/MMR

3

Fiscal Year

No

Number

2025

2024-09-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

2309

2309

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Complaints closed

No

Law Enforcement Bureau

The number of complaints of violations of the New York City Human Rights Law filed for investigation with the Law Enforcement Bureau that were closed during the reporting period.

2007-05-22T16:34:00.000

None

No

Yes

Monthly

3

Fiscal Year

No

Number

2020

2019-09-01T00:00:00.000

65

176

1

DOHMH

Department of Health and Mental Hygiene

5325

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 1

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

101

No

Annually

26

Calendar Year

No

Number

2023

2022-11-01T00:00:00.000

NA

1

DOT

Department of Transportation

4255

2862

Maintain the City’s transportation infrastructure.

Maintain a state of good repair for the City’s streets, sidewalks, and highways.

Streets maintained with a pavement rating of Good (%): Brooklyn 11

No

Division of Roadway Repair & Maintenance – Resource Management Unit

The number of surveyed lane miles of local roadways assigned a condition rating of good, fair, or poor divided by the total number of surveyed lane miles. Note DOT changed its rating method to the pavement condition index (PCI), which is a numerical value that is calculated from a visual survey of pavement distress on a sample of the City’s network. DOT surveys at least 50 percent of City streets each year. DOT’s PCI is measured on a scale from 1 to 10, and many factors affect the value, including pavement age, traffic loads and available maintenance funding.Condition ratings are grouped in the following categories for each fiscal year: Good (%) — ratings greater than or equal to 6.7 to 10 Fair (%) — ratings greater than or equal to 2.7 to less than 6.7 Poor (%) — ratings less than 2.7

2007-12-06T13:34:00.000

Up

Yes

CB

311

No

Annually

6

Fiscal Year

No

Percentage

2026

2025-10-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5329

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 5

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

105

No

Annually

26

Calendar Year

No

Number

2019

2018-08-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5329

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 5

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

105

No

Annually

26

Calendar Year

No

Number

2023

2023-06-01T00:00:00.000

2.6

1

DOHMH

Department of Health and Mental Hygiene

5343

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 7

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

207

No

Annually

26

Calendar Year

No

Number

2022

2022-04-01T00:00:00.000

NA

1

OATH

Office of Administrative Trials and Hearings

3227

3227

Adjudicate alleged violations of State and City administrative laws.

Hear cases promptly and issue timely and fair decisions at OATH Trials Division.

Cases filed at OATH Trials Division

No

OATH Tribunal Calendar Unit

The total number of cases filed at the OATH Trials Division.

2007-07-06T16:00:00.000

None

No

Yes

Quarterly

4

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

215

788

1

NYPL

New York Public Library

3055

3055

NYPL Performance Reporting - Branch

NYPL Performance Indicators - Branch

Libraries open seven days per week – Branches (%)

No

Office of The Branch Libraries

Libraries/branches open 7 days per week as a percent of the total locations, measured at the end of the reporting period. As of the FY26 PMMR, this includes libraries closed for long-term renovations.

2007-06-19T17:43:00.000

Up

No

No

Quarterly

1

Fiscal Year

No

Percentage

2019

2018-11-01T00:00:00.000

NA

8

8

1

DOHMH

Department of Health and Mental Hygiene

5382

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Staten Island 2

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

502

No

Annually

26

Calendar Year

No

Number

2019

2019-04-01T00:00:00.000

NA

1

NNY

New New York

15373

15373

(Retired) New seats created by eligible property owners receiving an abatement  

Yes

2023-12-28T19:25:00.000

None

Monthly

No

2026

2025-10-01T00:00:00.000

BOE

Board of Elections

10820

10820

Board of Elections

BOE goal 1a

Registered voters (000) (CY)

No

BOE annual reports: http://vote.nyc.ny.us/html/forms/reports.shtml

The number of registered voters at the end of the reporting period.

2015-12-17T15:53:00.000

Up

No

No

Annually

26

Calendar Year

No

Number

2026

2025-10-01T00:00:00.000

NA

1000

NYPD

New York City Police Department

4749

3947

Manage public safety programs related to criminal activity.

Reduce the incidence of crime.

Felonious assault - 28th Precinct

No

NYPD Office of Management Analysis and Planning

Number of incidents of felony assault corresponding to New York State Penal Law.

2008-03-03T17:26:00.000

Down

Yes

PP

28

Yes

Monthly

2

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

1

DOHMH

Department of Health and Mental Hygiene

5348

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 12

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

212

No

Annually

26

Calendar Year

No

Number

2022

2022-02-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

2324

2324

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Open complaints

No

Law Enforcement Bureau

The number of open complaints at the close of the reporting period.

2007-05-22T16:34:00.000

None

No

No

Monthly

3

Fiscal Year

No

Number

2021

2021-02-01T00:00:00.000

1059

1059

1

DOHMH

Department of Health and Mental Hygiene

5355

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 7

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

307

No

Annually

26

Calendar Year

No

Number

2026

2025-08-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

15322

15322

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Walk-ins assisted at CCHR offices

No

Law Enforcement Bureau and Community Relations Bureau

Number of people without scheduled appointments who drop by any Commission office seeking information or service.

2023-12-21T16:33:00.000

None

No

Yes

PMMR/MMR

2

Fiscal Year

No

Number

2023

2022-11-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

15317

15317

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Tests completed for Human Rights Law violations in housing, employment, and disability accommodations

No

Law Enforcement Bureau

The number of attempted tests that were successfully completed. Tests involve Law Enforcement staff reaching out to entities that may be violating the Human Rights Law, such as landlords or employers. Testing staff often seek services from these entities and note whether the entities' responses comply with the law.

2023-12-21T16:17:00.000

Up

No

Yes

PMMR/MMR

2

Fiscal Year

No

Number

2021

2020-12-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

2311

2311

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Complaints closed (%) — Probable cause determination

No

Law Enforcement Bureau

The percent of complaints closed during the reporting period where the Law Enforcement Bureau believes that probable cause exists to believe that the respondent(s) engaged in unlawful discrimination under the New York City Human Rights Law.

2007-05-22T16:34:00.000

None

No

No

Monthly

3

Fiscal Year

No

Percentage

2021

2020-08-01T00:00:00.000

29

26

1

DOHMH

Department of Health and Mental Hygiene

5329

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 5

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

105

No

Annually

26

Calendar Year

No

Number

2024

2023-07-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

12569

12569

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Adults, ages 45-75, screened for colorectal cancer (%) (CY)

No

Bureau of Epidemiology Services, NYC Department of Health and Mental Hygiene Community Health Survey

The percentage of adults, ages 45-75, screened for colorectal cancer (colonoscopy in the past ten years or stool-based test in the last year). This data is reported by calendar year, not fiscal year. The MMR reports data from the previous calendar year (i.e. FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.

2022-01-21T09:59:00.000

None

No

No

Annually

52

Calendar Year

No

Percentage

2024

2024-04-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5351

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 3

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

303

No

Annually

26

Calendar Year

No

Number

2026

2025-07-01T00:00:00.000

NA

1

TLC

Taxi and Limousine Commission

11006

11006

Ensure the quality and safety of for-hire vehicle transportation services through effective regulation and administration of rules, standards, and licensing requirements.

Ensure all vehicles operating for-hire follow TLC rules and regulations.

Patrol summonses issued to drivers

No

Enforcement

The total number of patrol summonses issued to drivers of TLC licensed vehicles for not complying with TLC's rules and regulations and the number issued to unlicensed operators that offer street hail service to passengers. A patrol summons is a field summons issued while an inspector is on patrol.

2017-05-11T15:19:00.000

None

No

Yes

Monthly

4

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

1812

6447

1

CCHR

City Commission on Human Rights

11240

11240

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Inquiries received

No

Law Enforcement Bureau

Number of inquiries describing alleged violations of the New York City Human Rights Law fielded by Commission staff.

2018-12-19T11:48:00.000

None

No

No

Monthly

3

Fiscal Year

No

Number

2024

2023-08-01T00:00:00.000

1278

2443

1

CCHR

City Commission on Human Rights

2317

2317

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Average age of complaint caseload (days)

No

Law Enforcement Bureau

The average time open complaints have been in progress measured from the date the complaint was filed through to the close of the reporting period.

2007-05-22T16:34:00.000

None

No

No

Monthly

3

Fiscal Year

Yes

Number

2024

2023-10-01T00:00:00.000

522

522

1

DOHMH

Department of Health and Mental Hygiene

5355

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 7

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

307

No

Annually

26

Calendar Year

No

Number

2018

2017-10-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5228

3640

Prevent and address mental illness, developmental delays and disabilities, and harms related to substance use.

Reduce the adverse health consequences of substance use.

Deaths from unintentional drug overdose (CY) - Bronx 10

No

Bureau of Vital Statistics; Office of the Chief Medical Examiner

The number of deaths from unintentional drug overdose. Deaths due to use of, or accidental poisoning by, psychoactive substances include deaths with an underlying or multiple cause code for the following listed on death certificates: X40, X41, X42, X43, F111, F141, F191, or F199. Homicides, suicides, and undetermined deaths were excluded. Data is by calendar year. The MMR reports data from the previous calendar year (i.e. FY23 = CY22) and represents provisional data from January to December.

2007-07-25T20:07:00.000

Down

Yes

CB

210

No

Annually

26

Calendar Year

No

Number

2026

2025-10-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

10326

10326

Prevent chronic disease by promoting access to health resources and a healthy environment.

Reduce financial barriers to health resources and minimize the influence of harmful products.

(Retired) Adults with obesity (%) (CY)

Yes

Bureau of Epidemiology Service, NYC Department of Health and Mental Hygiene Community Health Survey

The percentage of adult New Yorkers who have a Body Mass Index (BMI) of 30 or greater and is calculated based on respondents' self-reported weight and height, as noted in the NYC Community Health Survey. This data is reported by calendar year, not fiscal year. The MMR reports data from the previous calendar year (i.e. FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.

2013-02-06T16:23:00.000

None

No

No

Annually

52

Calendar Year

No

Percentage

2024

2024-04-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

2313

2313

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Complaints closed (%) — Settlement

No

Law Enforcement Bureau

The percentage of complaints closed during the reporting period due to the parties' agreement to terms that will resolve and close the complaint.

2007-05-22T16:34:00.000

None

No

No

Monthly

3

Fiscal Year

No

Percentage

2019

2018-10-01T00:00:00.000

36

32

23

1

DCAS

Department of Citywide Administrative Services

11238

11238

Procure goods and select services for City agencies.

Maximize competition in the procurement process.

Inspections deemed non-compliant

No

DCAS Bureau of Quality Assurance

The total number of quality assurance inspections during the reporting period that resulted in a deduction, rejection, or withhold, as a result of not meeting contract specifications. Deductions or credits applied are discounts of the original purchase price. Rejections are products deemed non-compliant or rejected and withholds are partial payments that cover the accepted portion of a product. Withholds primarily apply to vehicle deliveries. If an item is delivered to the City that does not conform to the bid specification but may still be used, or deviates slightly from the requirements in the specification, DCAS OCP may negotiate an appropriate price deduction with the supplier. Judgments regarding the magnitude of an agreed upon price deduction will draw upon contract specifications, laboratory reports, determinations of technical experts, and other generally recognized trade and government sources.

2018-12-17T11:44:00.000

None

No

No

Monthly

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

30

120

1

DOHMH

Department of Health and Mental Hygiene

10802

10802

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Asthma-related emergency department visits among children ages 5-17 (per 10,000 children) (CY) (preliminary)

No

New York State Department of Health, Statewide Planning and Research Cooperative System (SPARCS)

The number of asthma-related emergency department visits among children ages 5-17 (per 10,000 children). Data is preliminary and by calendar year. The MMR reports data from the previous calendar year (i.e. FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.

2015-12-08T15:24:00.000

Down

No

No

Annually

12

Calendar Year

Yes

Number

2019

2019-05-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

15317

15317

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Tests completed for Human Rights Law violations in housing, employment, and disability accommodations

No

Law Enforcement Bureau

The number of attempted tests that were successfully completed. Tests involve Law Enforcement staff reaching out to entities that may be violating the Human Rights Law, such as landlords or employers. Testing staff often seek services from these entities and note whether the entities' responses comply with the law.

2023-12-21T16:17:00.000

Up

No

Yes

PMMR/MMR

2

Fiscal Year

No

Number

2021

2020-09-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5383

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Staten Island 3

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

503

No

Annually

26

Calendar Year

No

Number

2017

2016-09-01T00:00:00.000

NA

1

DOE

Department of Education

6752

3811

Educate New York City’s children to become productive, engaged adults.

Improve academic achievement.

Average daily attendance (%) - School District 22

No

Automate the Schools Data System

The percentage of students present as calculated by the number of students present divided by the number of students present and absent, not including charter school students, for each school day. Includes District 75.

2007-08-14T14:43:00.000

Up

Yes

SD

22

No

Annually

6

School Year

No

Percentage

2026

2025-10-01T00:00:00.000

1

DOHMH

Department of Health and Mental Hygiene

15295

15295

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Pregnancy-associated mortality ratio (per 100,000 live births) (Five-year averages) (CY)

No

Bureau of Maternal Infant and Reproductive Health, MMRIA database

The number of pregnancy-associated deaths among Black women and birthing people per 100,000 live births. Data is by calendar year. To address variability caused by small numbers of deaths, pregnancy-associated mortality ratios are presented as five-year rolling averages. There is a data lag time of 143 weeks due to Health Department protocol and CDC guidance on the case identification and review process timeline to accurately evaluate each death.

2023-12-07T16:24:00.000

Down

No

No

Annually

75

Calendar Year

No

Number

2025

2025-06-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

15318

15318

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Entities tested for Human Rights Law violations in housing, employment, and disability accommodations

No

Law Enforcement Bureau

The total number of entities tested. Tests involve Law Enforcement staff reaching out to entities that may be violating the Human Rights Law, such as landlords or employers. Testing staff often seek services from these entities and note whether the entities' responses comply with the law.

2023-12-21T16:19:00.000

Up

No

No

PMMR/MMR

3

Fiscal Year

No

Number

2025

2024-11-01T00:00:00.000

NA

1