Mayor's Management Report - Agency Performance Indicators

HRA

Human Resources Administration

15508

15508

Reduce homelessness among children and adults.

Prevent homelessness and support housing stability.

Cases receiving emergency rental assistance

No

HRA Housing and Homeless Assistance Services/Initiatives, Rental Assistance Unit

The monthly volume of cases receiving rental arrears payments, including both those receiving one-time and ongoing assistance.

2024-07-12T16:38:00.000

None

No

No

Annually

8

Fiscal Year

No

Number

2022

2022-03-01T00:00:00.000

1

CCHR

City Commission on Human Rights

2314

2314

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Complaints referred to the Office of Administrative Trials and Hearings

No

Law Enforcement Bureau

The number of complaints that the Law Enforcement Bureau refers to the Office of Administrative Trials and Hearings for trial.

2007-05-22T16:34:00.000

None

No

Yes

Monthly

3

Fiscal Year

No

Number

2022

2022-06-01T00:00:00.000

0

4

1

DOHMH

Department of Health and Mental Hygiene

5360

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 12

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

312

No

Annually

26

Calendar Year

No

Number

2021

2020-09-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5330

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 6

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

106

No

Annually

26

Calendar Year

No

Number

2024

2024-05-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5380

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 14

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

414

No

Annually

26

Calendar Year

No

Number

2017

2016-11-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5367

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 1

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

401

No

Annually

26

Calendar Year

No

Number

2026

2025-10-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

14932

14932

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

(Retired) Preventable maternal deaths (%)

Yes

NYC DOHMH , Epidemiology unit

Preventable maternal deaths could have been avoided with medical intervention. There are multiple initiatives that aim at reducing maternal deaths, including the maternal health Quality Improvement Network, which works directly with hospitals to look at trends and case-by-case outcomes, as well as programs like new family home visiting.

2023-04-17T10:05:00.000

Down

No

No

Annually

Fiscal Year

No

Percentage

2023

2023-02-01T00:00:00.000

NA

1

NYCEM

New York City Emergency Management

10174

10174

Prepare City government, the public, and private and non-profit partners for any disaster.

Conduct planning, training, drills, and exercises regularly with City partners.

Participants at emergency preparedness education sessions

No

NYCEM Community Engagement Bureau

The total number of people who attended NYCEM-sponsored emergency preparedness events, including Community Emergency Response Team (CERT) seminars, public preparedness presentations for residents and community groups, preparedness activities conducted at outreach fairs and preparedness in the workplace presentations.

2012-12-19T14:02:00.000

Up

No

Yes

Quarterly

4

Fiscal Year

Yes

Number

2026

2025-10-01T00:00:00.000

20367

25000

25000

1

DCAS

Department of Citywide Administrative Services

15524

15524

Help City agencies fulfill their workforce needs.

Ensure a competitive and diverse candidate pool for City employment opportunities.

New hires — Other gender (%)

No

DCAS Citywide Equity & Inclusion and DCAS Human Capital

The number of newly hired people who identified themselves as other gender (e.g., non-binary, other gender) divided by the sum of all new hires in the mayoral agencies during the reporting period, represented as a percentage. The mayoral agencies included are the Offices of the Mayor, ACS, BIC, BSA, CCHR, CCRB, COIB, DCP, DCAS, DCLA, DCWP, DDC, DEP, DFTA, DOB, DOC, DOF, DOHMH, DOI, DOP, DORIS, DOT, DPR, DSNY, DVS, DYCD, FDNY, FISA, HPD, HRA, LAW, LPC, MOCS, NYCEM, NYCOA, NYCTC, NYPD, OATA, OATH, OLR, OMB, OPA, OTI, SBS, and TLC. Does not include DOE or public authorities and corporations.

2024-07-15T14:21:00.000

None

No

No

PMMR/MMR

4

Fiscal Year

Yes

Percentage

2026

2025-10-01T00:00:00.000

0.4

1

DOHMH

Department of Health and Mental Hygiene

5372

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 6

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

406

No

Annually

26

Calendar Year

No

Number

2025

2025-03-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

10809

10809

Prevent chronic disease by promoting access to health resources and a healthy environment.

Reduce financial barriers to health resources and minimize the influence of harmful products.

(Retired) Adults with hypertension meeting blood pressure goal (%) (CY)

Yes

2015-12-09T16:58:00.000

Up

No

No

Fiscal Year

No

Percentage

2020

2019-07-01T00:00:00.000

NA

68.2

68.7

1

DPR

Department of Parks and Recreation

8620

1688

Manage the City’s parks and recreation facilities.

Ensure that all parks and playgrounds are clean and in good condition.

Citywide acceptability rating for the cleanliness of small parks and playgrounds (%) - Community District 408

No

Operations & Management Planning Division

The percent of small parks (six acres or less) and playgrounds with acceptable cleanliness based on the acceptability of litter, broken glass, graffiti, and weeds or ice (depending on the season) at a site. A park will fail for cleanliness if two of the four cleanliness features are unacceptable or if conditions for one feature are egregious based on the Parks Inspection Program’s standards.

2007-04-11T18:32:00.000

Up

Yes

CB

408

No

Annually

6

Fiscal Year

No

Percentage

2026

2025-10-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

3684

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) (provisional)

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is provisional and by calendar year. The MMR reports data from the previous calendar year (i.e. FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.

2007-07-25T20:07:00.000

Down

No

CB

No

Annually

52

Calendar Year

Yes

Number

2016

2016-02-01T00:00:00.000

NA

4.2

4.2

1

DOB

Department of Buildings

7735

5506

Ensure the safe and lawful use of buildings and properties by enforcing the Building Code and the Zoning Resolution.

Promptly address complaints.

Number of Priority A (emergency) complaints received - Brooklyn 3

No

BIS mainframe maintained by DOB

The number of complaints describing emergency (Priority A) conditions received by DOB. Priority A complaints include all accidents (construction and non-construction related), fumes/smoke from a boiler, unsafe or illegal demolition and vibrating or shaking building, among others.

2008-08-05T16:08:00.000

None

Yes

CB

303

Yes

Annually

4

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5339

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 3

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

203

No

Annually

26

Calendar Year

No

Number

2022

2022-06-01T00:00:00.000

6.1

1

DOB

Department of Buildings

10940

10940

Facilitate safe and compliant development.

Improve processing efficiency.

Average customer in-person transaction time (minutes)

No

BIS mainframe database maintained by DOB

The average time to complete a transaction at the agency’s borough offices and those specialized units that have Qmatic measured from the time a ticket is called to the time the customer has completed the transaction(s). Typical transactions include filing a job, pulling a permit and obtaining a certificate of occupancy.

2016-12-15T11:49:00.000

Down

No

No

Monthly

5

Fiscal Year

Yes

TimeSpan

2026

2025-10-01T00:00:00.000

7

7

1

DOHMH

Department of Health and Mental Hygiene

5339

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 3

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

203

No

Annually

26

Calendar Year

No

Number

2020

2019-10-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

13854

13854

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Diabetes management among adult New Yorkers (%) (CY)

No

Bureau of Epidemiology Services, NYC Department of Health and Mental Hygiene A1C Registry

The proportion of NYC adults with likely diabetes (history of two or more A1C test values of 6.5% or greater as of 2020) who had a test result reported to the NYC A1C Registry in the year of interest whose latest test result is <8.0%. The denominator for this analysis is persons with likely diabetes (as described above) with a test result reported to the Registry (~620,000). This data is reported by calendar year, not fiscal year. The MMR reports data from the previous calendar year (i.e. FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.

2022-12-13T09:15:00.000

Up

No

No

Annually

75

Calendar Year

Yes

Percentage

2019

2019-04-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5379

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 13

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

413

No

Annually

26

Calendar Year

No

Number

2017

2017-04-01T00:00:00.000

NA

1

NYCHA

New York City Housing Authority

3190

3190

3 Engage residents and connect them to best-in-class social services.

3a Connect all residents to critical services in their communities.

Emergency transfer disposition time (days)

No

Applications and Tenancy Administration

Average number of days to disposition Emergency Transfer Program cases.

2007-07-06T15:49:00.000

Down

No

No

Monthly

2

Fiscal Year

Yes

Number

2026

2025-10-01T00:00:00.000

11.15

11.36

45

45

1

DOHMH

Department of Health and Mental Hygiene

5357

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 9

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

309

No

Annually

26

Calendar Year

No

Number

2017

2016-07-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5339

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 3

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

203

No

Annually

26

Calendar Year

No

Number

2024

2024-01-01T00:00:00.000

NA

1

DOE

Department of Education

5086

3821

Educate New York City’s children to become productive, engaged adults.

Improve academic achievement.

Students in grades 3 to 8 meeting or exceeding standards - English Language Arts (%) - School District 3

No

New York State Department of Education (NYSED); New York City Public Schools Office of Policy and Evaluation (OPE)

The percent of general and special education students who meet the learning standard in English Language Arts (ELA) for their grade by performing at Level 3 (Proficient) or higher. Scores are on a scale ranging from Level 1, below basic proficiency level, through Level 4, the advanced level.

2007-08-14T14:43:00.000

Up

Yes

SD

3

No

Annually

30

School Year

No

Percentage

2026

2025-10-01T00:00:00.000

NA

1

NYCHA

New York City Housing Authority

3169

3169

2 (Re)build, expand and preserve public housing and affordable housing stock

2a Preserve the public and affordable housing asset.

Public Housing Portfolio — Unit Inventory (000)

No

Performance Tracking and Analytics

Number of apartments in public housing developments.

2007-07-06T15:49:00.000

None

No

No

Monthly

2

Fiscal Year

Yes

Number

2025

2025-03-01T00:00:00.000

152

152

1000

DOHMH

Department of Health and Mental Hygiene

5376

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 10

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

410

No

Annually

26

Calendar Year

No

Number

2017

2017-02-01T00:00:00.000

NA

1

DORIS

Department of Records and Information Services

6177

6177

Customer Service

Customer Service Indicators

E-mails responded to within 14 days (%)

No

Department of Records and Information Services

The percentage of emails answered in 14 calendar days or less. Responses should be substantive and adequately address the question/issue raised by the customer. A simple acknowledgement is not considered an adequate response. However, for more complex inquiries that require research and action on the part of the agency, an acknowledgement that includes a description of the next step (either on the agency’s behalf, or the customer’s), as well as an estimated time frame for completion, is considered acceptable and can be reported as part of the 14-day response. Agencies must track internally the additional time until a customer has a complete and full response.

2009-04-03T21:02:00.000

Up

No

No

Monthly

4

Fiscal Year

No

Percentage

2026

2025-10-01T00:00:00.000

100

100

1

QPL

Queens Public Library

3252

3252

QPL Performance Reporting

QPL Performance Indicators

Libraries open seven days per week (%)

No

Community Library Services

Libraries/branches open 7 days per week as a percent of the total locations, measured at the end of the reporting period. As of the FY26 PMMR, this includes libraries closed for long-term renovations.

2007-07-06T16:05:00.000

Up

No

No

Quarterly

2

Fiscal Year

No

Percentage

2024

2024-02-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

2313

2313

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Complaints closed (%) — Settlement

No

Law Enforcement Bureau

The percentage of complaints closed during the reporting period due to the parties' agreement to terms that will resolve and close the complaint.

2007-05-22T16:34:00.000

None

No

No

Monthly

3

Fiscal Year

No

Percentage

2020

2020-02-01T00:00:00.000

24

32

1

CCHR

City Commission on Human Rights

2313

2313

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Complaints closed (%) — Settlement

No

Law Enforcement Bureau

The percentage of complaints closed during the reporting period due to the parties' agreement to terms that will resolve and close the complaint.

2007-05-22T16:34:00.000

None

No

No

Monthly

3

Fiscal Year

No

Percentage

2018

2018-05-01T00:00:00.000

35

23

23

23

1

DOHMH

Department of Health and Mental Hygiene

3686

3686

Prevent chronic disease by promoting access to health resources and a healthy environment.

Reduce financial barriers to health resources and minimize the influence of harmful products.

Adults who smoke (%) (CY)

No

Bureau of Epidemiology Services, NYC Department of Health and Mental Hygiene Community Health Survey

The percentage of adult New Yorkers who currently smoke cigarettes, per the NYC Community Health Survey. This data is reported by calendar year, not fiscal year. The MMR reports data from the previous calendar year (i.e. FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.

2007-07-25T20:07:00.000

Down

No

No

Annually

52

Calendar Year

Yes

Percentage

2022

2021-12-01T00:00:00.000

NA

10

9

1

NYPD

New York City Police Department

6855

3979

Manage public safety programs related to criminal activity.

Respond to police emergencies quickly.

Average Response Time to crimes in progress - Critical (minutes) - 77th Precinct

No

Mayor's Office of Operations

The average dispatch and travel time for response to critical crimes in progress (such as shots fired, robbery, assault with a weapon). Response time is measured from the time the NYPD dispatcher receives the assignment to the time the officers arrive on the scene.

2007-09-04T18:41:00.000

Down

Yes

PP

77

No

PMMR/MMR

8

Fiscal Year

No

TimeSpan

2026

2025-10-01T00:00:00.000

1

DOHMH

Department of Health and Mental Hygiene

5363

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 15

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

315

No

Annually

26

Calendar Year

No

Number

2019

2019-03-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5329

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 5

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

105

No

Annually

26

Calendar Year

No

Number

2020

2020-04-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5375

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 9

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

409

No

Annually

26

Calendar Year

No

Number

2024

2024-04-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

11240

11240

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Inquiries received

No

Law Enforcement Bureau

Number of inquiries describing alleged violations of the New York City Human Rights Law fielded by Commission staff.

2018-12-19T11:48:00.000

None

No

No

Monthly

3

Fiscal Year

No

Number

2024

2024-05-01T00:00:00.000

1310

12617

1

DOHMH

Department of Health and Mental Hygiene

5371

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 5

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

405

No

Annually

26

Calendar Year

No

Number

2019

2018-11-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5357

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 9

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

309

No

Annually

26

Calendar Year

No

Number

2019

2018-07-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5369

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 3

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

403

No

Annually

26

Calendar Year

No

Number

2017

2016-10-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5382

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Staten Island 2

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

502

No

Annually

26

Calendar Year

No

Number

2022

2022-04-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5378

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 12

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

412

No

Annually

26

Calendar Year

No

Number

2024

2024-04-01T00:00:00.000

NA

1

NYPD

New York City Police Department

4884

3949

Manage public safety programs related to criminal activity.

Reduce the incidence of crime.

Grand larceny - 1st Precinct

No

NYPD Office of Management Analysis and Planning

Number of incidents of grand larceny corresponding to New York State Penal Law.

2008-03-03T17:26:00.000

Down

Yes

PP

1

Yes

Monthly

2

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

1

DOHMH

Department of Health and Mental Hygiene

5380

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 14

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

414

No

Annually

26

Calendar Year

No

Number

2016

2016-02-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

2316

2316

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Modifications for accessibility for people with disabilities

No

Law Enforcement Bureau

The number of matters where modifications are made to housing accommodations, public accommodations, or workplaces in order to allow for accessibility for individuals with disabilities.

2007-05-22T16:34:00.000

None

No

Yes

Monthly

3

Fiscal Year

No

Number

2023

2022-08-01T00:00:00.000

24

36

1

NNY

New New York

15820

15820

Make It Easier for New Yorkers to Get to Work

Service 2 Indicators

(Retired) Electric vehicles charging stations installed

Yes

Executive Division - Policy Unit in DOT

The number of publicly accessible electric vehicles charging stations installed by DOT across the five boroughs.

2025-01-07T16:57:00.000

Up

No

Yes

PMMR/MMR

4

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

15316

15316

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Tests attempted for Human Rights Law violations in housing, employment, and disability accommodations

No

Law Enforcement Bureau

The number of tests that were attempted by Commission staff. Tests involve Law Enforcement staff reaching out to entities that may be violating the Human Rights Law, such as landlords or employers. Testing staff often seek services from these entities and note whether the entities' responses comply with the law.

2023-12-21T16:13:00.000

Up

No

Yes

PMMR/MMR

2

Fiscal Year

No

Number

2026

2025-07-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

2310

2310

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Complaints closed (%) — No probable cause determination

No

Law Enforcement Bureau

The percentage of complaints closed during the reporting period where the Law Enforcement Bureau finds that probable cause does not exist to believe that the respondent(s) engaged in unlawful discrimination under the New York City Human Rights Law.

2007-05-22T16:34:00.000

None

No

No

Monthly

3

Fiscal Year

No

Percentage

2020

2020-05-01T00:00:00.000

1

1

1

DOHMH

Department of Health and Mental Hygiene

5375

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 9

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

409

No

Annually

26

Calendar Year

No

Number

2020

2020-01-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

2310

2310

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Complaints closed (%) — No probable cause determination

No

Law Enforcement Bureau

The percentage of complaints closed during the reporting period where the Law Enforcement Bureau finds that probable cause does not exist to believe that the respondent(s) engaged in unlawful discrimination under the New York City Human Rights Law.

2007-05-22T16:34:00.000

None

No

No

Monthly

3

Fiscal Year

No

Percentage

2025

2024-10-01T00:00:00.000

1

1

1

DOP

Department of Probation

15925

15925

Agency-wide Management

Agency-wide management indicators

Total dollars disbursed for human services contracts ($000,000)

No

Mayor's Office of Contract Services

The amount of dollars disbursed to providers during the fiscal year. Represents total dollars disbursed within the fiscal year regardless of when the invoice was submitted.

2025-12-09T12:08:00.000

None

No

No

Annually

12

Fiscal Year

No

Currency

2026

2025-10-01T00:00:00.000

NA

100000

QPL

Queens Public Library

10297

10297

QPL Performance Reporting

QPL Performance Indicators

Computer sessions (000)

No

QPL Staff

The number of sessions on onsite library computers available to the public.

2013-01-22T17:40:00.000

Up

No

Yes

Quarterly

4

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

92

369

1000