Mayor's Management Report - Agency Performance Indicators

DOE

Department of Education

15903

3919

School buildings in fair to good condition (%) - School District 25

No

School Construction Authority

School building conditions are rated annually, with each major infrastructure component of each building rated on a scale of 1 to 5, 1 being Good and 5 being Poor. A Good rating means that infrastructure is sound and is performing its function. A Fair rating means that infrastructure is still performing adequately at this time, but may require preventive maintenance to prevent further deterioration and restore it to good condition. A Poor rating means that infrastructure cannot continue to perform its original function without repairs, or is in such condition that its failure is imminent. Data is reported annually in the PMMR.

2025-09-15T10:34:00.000

Up

Yes

SD

25

No

PMMR/MMR

8

School Year

No

Percentage

2026

2025-10-01T00:00:00.000

1

NYPL

New York Public Library

3055

3055

NYPL Performance Reporting - Branch

NYPL Performance Indicators - Branch

Libraries open seven days per week – Branches (%)

No

Office of The Branch Libraries

Libraries/branches open 7 days per week as a percent of the total locations, measured at the end of the reporting period. As of the FY26 PMMR, this includes libraries closed for long-term renovations.

2007-06-19T17:43:00.000

Up

No

No

Quarterly

1

Fiscal Year

No

Percentage

2020

2019-09-01T00:00:00.000

8

8

8

8

1

DOHMH

Department of Health and Mental Hygiene

5354

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 6

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

306

No

Annually

26

Calendar Year

No

Number

2025

2025-05-01T00:00:00.000

NA

1

BPL

Brooklyn Public Library

2284

2284

BPL Performance Reporting

BPL Performance Indicators

Libraries open seven days per week (%)

No

BPL Govt Affairs

Libraries/branches open 7 days per week as a percent of the total locations, measured at the end of the reporting period. As of the FY26 PMMR, this includes libraries closed for long-term renovations.

2007-05-22T16:26:00.000

Up

No

No

Quarterly

2

Fiscal Year

No

Percentage

2020

2020-06-01T00:00:00.000

8

8

8

8

1

DOHMH

Department of Health and Mental Hygiene

5374

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 8

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

408

No

Annually

26

Calendar Year

No

Number

2016

2016-01-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5328

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 4

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

104

No

Annually

26

Calendar Year

No

Number

2017

2016-12-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

3686

3686

Prevent chronic disease by promoting access to health resources and a healthy environment.

Reduce financial barriers to health resources and minimize the influence of harmful products.

Adults who smoke (%) (CY)

No

Bureau of Epidemiology Services, NYC Department of Health and Mental Hygiene Community Health Survey

The percentage of adult New Yorkers who currently smoke cigarettes, per the NYC Community Health Survey. This data is reported by calendar year, not fiscal year. The MMR reports data from the previous calendar year (i.e. FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.

2007-07-25T20:07:00.000

Down

No

No

Annually

52

Calendar Year

Yes

Percentage

2023

2022-08-01T00:00:00.000

NA

9

1

DOHMH

Department of Health and Mental Hygiene

5348

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 12

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

212

No

Annually

26

Calendar Year

No

Number

2023

2022-08-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5348

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 12

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

212

No

Annually

26

Calendar Year

No

Number

2016

2015-09-01T00:00:00.000

NA

1

BPL

Brooklyn Public Library

2284

2284

BPL Performance Reporting

BPL Performance Indicators

Libraries open seven days per week (%)

No

BPL Govt Affairs

Libraries/branches open 7 days per week as a percent of the total locations, measured at the end of the reporting period. As of the FY26 PMMR, this includes libraries closed for long-term renovations.

2007-05-22T16:26:00.000

Up

No

No

Quarterly

2

Fiscal Year

No

Percentage

2025

2024-12-01T00:00:00.000

13

12

1

DOHMH

Department of Health and Mental Hygiene

5338

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 2

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

202

No

Annually

26

Calendar Year

No

Number

2021

2021-03-01T00:00:00.000

NA

1

FDNY

Fire Department of New York

11216

11216

Agency-wide Management

Agency-wide Management indicators

FDNY workers who sustained service-connected injuries (total agency-wide)

No

FDNY Health Services - Computerized Injury Reporting System (CIRS)

The total number of incidents agency-wide due to burns or non-burn injuries resulting in a workers’ compensation or line of duty injury claim regardless of whether or not time is lost.

2018-11-27T12:08:00.000

Down

No

No

Annually

6

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5365

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 17

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

317

No

Annually

26

Calendar Year

No

Number

2016

2015-08-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5334

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 10

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

110

No

Annually

26

Calendar Year

No

Number

2023

2023-04-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5348

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 12

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

212

No

Annually

26

Calendar Year

No

Number

2016

2016-03-01T00:00:00.000

NA

1

NYPD

New York City Police Department

4871

3948

Manage public safety programs related to criminal activity.

Reduce the incidence of crime.

Burglary - 106th Precinct

No

NYPD Office of Management Analysis and Planning

Number of incidents of burglary corresponding to New York State Penal Law.

2008-03-03T17:26:00.000

Down

Yes

PP

106

Yes

Monthly

2

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

1

NYPD

New York City Police Department

4728

3946

Manage public safety programs related to criminal activity.

Reduce the incidence of crime.

Robbery - 115th Precinct

No

NYPD Office of Management Analysis and Planning

Number of incidents of robbery corresponding to New York State Penal Law.

2008-03-03T17:26:00.000

Down

Yes

PP

115

Yes

Monthly

2

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

1

DOHMH

Department of Health and Mental Hygiene

5356

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 8

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

308

No

Annually

26

Calendar Year

No

Number

2023

2023-03-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5337

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 1

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

201

No

Annually

26

Calendar Year

No

Number

2022

2022-05-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5350

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 2

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

302

No

Annually

26

Calendar Year

No

Number

2017

2017-05-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5371

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 5

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

405

No

Annually

26

Calendar Year

No

Number

2017

2017-04-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5339

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 3

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

203

No

Annually

26

Calendar Year

No

Number

2025

2025-01-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5382

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Staten Island 2

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

502

No

Annually

26

Calendar Year

No

Number

2020

2020-05-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5379

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 13

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

413

No

Annually

26

Calendar Year

No

Number

2022

2021-12-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

9197

9197

Prevent chronic disease by promoting access to health resources and a healthy environment.

Reduce financial barriers to health resources and minimize the influence of harmful products.

Adults who consume one or more servings of sugar-sweetened beverages per day (%) (CY)

No

Bureau of Epidemiology Services, NYC Department of Health and Mental Hygiene Community Health Survey

The percentage of adults who consume an average of one or more servings of sugar-sweetened beverages per day, as noted in the NYC Community Health Survey. “Sugar-sweetened beverages” are defined as sugar-sweetened sodas and other sugar-sweetened drinks, like iced tea. This data is reported by calendar year, not fiscal year. The MMR reports data from the previous calendar year (i.e. FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.

2010-08-26T12:49:00.000

None

No

No

Annually

52

Calendar Year

No

Percentage

2018

2018-01-01T00:00:00.000

NA

21.8

21.7

1

DOHMH

Department of Health and Mental Hygiene

5327

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 3

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

103

No

Annually

26

Calendar Year

No

Number

2022

2022-02-01T00:00:00.000

NA

1

NYPD

New York City Police Department

10573

3949

Manage public safety programs related to criminal activity.

Reduce the incidence of crime.

Grand larceny - 121st Precinct

No

NYPD Office of Management Analysis and Planning

Number of incidents of grand larceny corresponding to New York State Penal Law.

2013-09-27T11:43:00.000

Down

Yes

PP

123

Yes

Monthly

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

1

DOHMH

Department of Health and Mental Hygiene

5366

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 18

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

318

No

Annually

26

Calendar Year

No

Number

2022

2021-12-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5326

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 2

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

102

No

Annually

26

Calendar Year

No

Number

2018

2018-01-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5326

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 2

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

102

No

Annually

26

Calendar Year

No

Number

2024

2023-09-01T00:00:00.000

NA

1

DSNY

Department of Sanitation

7170

1635

Agency-wide Management

Agency-wide Management indicators

Private transfer station permits - Queens 10

No

Permit Inspection Unit

The number of private transfer station permits issued by the Department.

2007-04-10T17:02:00.000

None

Yes

CB

410

No

Annually

4

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

1

DOHMH

Department of Health and Mental Hygiene

5330

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 6

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

106

No

Annually

26

Calendar Year

No

Number

2017

2017-05-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

2324

2324

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Open complaints

No

Law Enforcement Bureau

The number of open complaints at the close of the reporting period.

2007-05-22T16:34:00.000

None

No

No

Monthly

3

Fiscal Year

No

Number

2022

2022-02-01T00:00:00.000

844

844

1

DOHMH

Department of Health and Mental Hygiene

5331

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 7

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

107

No

Annually

26

Calendar Year

No

Number

2021

2021-06-01T00:00:00.000

1.5

1

DCAS

Department of Citywide Administrative Services

2181

2181

Help City agencies fulfill their workforce needs.

Provide a wide range of training opportunities.

Trainings completed by City employees/participants in managerial and professional development

No

DCAS Citywide Learning and Development

The total number of City employee/participant completions of the various trainings in the managerial and professional development portfolio during the reporting period, excluding compliance training.

2007-05-07T18:22:00.000

Up

No

Yes

Quarterly

4

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

5101

5101

10377

10377

1

DOHMH

Department of Health and Mental Hygiene

5381

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Staten Island 1

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

501

No

Annually

26

Calendar Year

No

Number

2026

2025-09-01T00:00:00.000

NA

1

NYPD

New York City Police Department

4506

3944

Manage public safety programs related to criminal activity.

Reduce the incidence of crime.

Murder and non-negligent manslaughter - 6th Precinct

No

NYPD Office of Management Analysis and Planning

Number of incidents of murder and non-negligent manslaughter corresponding to New York State Penal Law.

2008-03-03T17:26:00.000

Down

Yes

PP

6

Yes

Monthly

2

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

1

HPD

Housing Preservation and Development

13600

13600

Provide opportunities for New Yorkers to live in housing that is affordable and financially stable.

Increase the quantity of affordable housing in New York City.

Rental starts (%)

No

Office of Development

The percentage of counted housing units (starts) created or preserved by HPD that are rental.

2022-08-01T14:33:00.000

None

No

No

Quarterly

6

Fiscal Year

No

Percentage

2026

2025-10-01T00:00:00.000

96

1

DOHMH

Department of Health and Mental Hygiene

5364

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 16

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

316

No

Annually

26

Calendar Year

No

Number

2023

2023-06-01T00:00:00.000

9.4

1

DOE

Department of Education

6723

3868

Agency-wide Management

Agency-wide Management indicators

Average expenditure per student ($) - School District 16

No

Division of Finance

Total school expenditures, including direct services to schools, regional costs, and systemwide costs and obligations, divided by school enrollment (official audited registers). Data comes from the New York State School Funding Transparency Forms.

2007-08-14T14:43:00.000

None

Yes

SD

16

No

Annually

75

School Year

No

Currency

2026

2025-10-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

2319

2319

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Complaints pending by age — less than one year

No

Law Enforcement Bureau

The number of open complaints still in progress that have been open with the Law Enforcement Bureau for less than one year measured from the date the complaint was filed through the close of the reporting period.

2007-05-22T16:34:00.000

None

No

No

Monthly

3

Fiscal Year

No

Number

2024

2024-02-01T00:00:00.000

315

315

1

DOHMH

Department of Health and Mental Hygiene

5376

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 10

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

410

No

Annually

26

Calendar Year

No

Number

2016

2015-08-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5362

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 14

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

314

No

Annually

26

Calendar Year

No

Number

2021

2020-10-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5349

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 1

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

301

No

Annually

26

Calendar Year

No

Number

2016

2016-06-01T00:00:00.000

2.3

1

CCHR

City Commission on Human Rights

2314

2314

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Complaints referred to the Office of Administrative Trials and Hearings

No

Law Enforcement Bureau

The number of complaints that the Law Enforcement Bureau refers to the Office of Administrative Trials and Hearings for trial.

2007-05-22T16:34:00.000

None

No

Yes

Monthly

3

Fiscal Year

No

Number

2024

2023-07-01T00:00:00.000

3

3

1

DOHMH

Department of Health and Mental Hygiene

5376

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 10

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

410

No

Annually

26

Calendar Year

No

Number

2017

2017-03-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

15317

15317

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Tests completed for Human Rights Law violations in housing, employment, and disability accommodations

No

Law Enforcement Bureau

The number of attempted tests that were successfully completed. Tests involve Law Enforcement staff reaching out to entities that may be violating the Human Rights Law, such as landlords or employers. Testing staff often seek services from these entities and note whether the entities' responses comply with the law.

2023-12-21T16:17:00.000

Up

No

Yes

PMMR/MMR

2

Fiscal Year

No

Number

2016

2016-05-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

2312

2312

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Complaints closed (%) — Administrative cause

No

Law Enforcement Bureau

The percentage of closed complaints where the Law Enforcement Bureau finds dismissal appropriate due to, but not limited to: the inability to locate complainant after diligent efforts to do so; complainant's repeated failure to appear at mutually agreed-upon appointments with CCHR staff or unwillingness to meet with CCHR staff, provide requested information, or attend a hearing; complainant's unwillingness to accept reasonable proposed conciliation agreement; complainant's repeated conduct disruptive to the orderly function of the Commission; complainant's request for dismissal; or where the Law Enforcement Bureau finds the prosecution of the complaint will not serve the public interest.

2007-05-22T16:34:00.000

None

No

No

Monthly

3

Fiscal Year

No

Percentage

2022

2022-04-01T00:00:00.000

55

57

1

DOHMH

Department of Health and Mental Hygiene

5369

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 3

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

403

No

Annually

26

Calendar Year

No

Number

2018

2018-03-01T00:00:00.000

NA

1

DCP

Department of City Planning

5867

5867

Customer Service

Customer service indicators

Letters responded to within 14 days (%)

No

Records maintained by the Executive Office

The percentage of letters answered in 14 calendar days or less. Responses should be substantive and adequately address the question/issue raised by the customer. A simple acknowledgement is not considered an adequate response. However, for more complex inquiries that require research and action on the part of the agency, an acknowledgement which includes a description of the next step (either on the agency’s behalf, or the customer’s), as well as an estimated time frame for completion, is considered acceptable and can be reported as part of the 14 day response. Agencies must internally track the additional time until a customer has a complete and full response.

2009-04-03T21:02:00.000

Up

No

No

Monthly

6

Fiscal Year

No

Percentage

2026

2025-10-01T00:00:00.000

100

100

50

50

1