Mayor's Management Report - Agency Performance Indicators

DOHMH

Department of Health and Mental Hygiene

10802

10802

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Asthma-related emergency department visits among children ages 5-17 (per 10,000 children) (CY) (preliminary)

No

New York State Department of Health, Statewide Planning and Research Cooperative System (SPARCS)

The number of asthma-related emergency department visits among children ages 5-17 (per 10,000 children). Data is preliminary and by calendar year. The MMR reports data from the previous calendar year (i.e. FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.

2015-12-08T15:24:00.000

Down

No

No

Annually

12

Calendar Year

Yes

Number

2026

2025-07-01T00:00:00.000

NA

133.1

133.1

1

NYPD

New York City Police Department

4904

3949

Manage public safety programs related to criminal activity.

Reduce the incidence of crime.

Grand larceny - 33rd Precinct

No

NYPD Office of Management Analysis and Planning

Number of incidents of grand larceny corresponding to New York State Penal Law.

2008-03-03T17:26:00.000

Down

Yes

PP

33

Yes

Monthly

2

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

1

DHS

Department of Homeless Services

10944

10944

Coordinate and provide support services to help individuals and families experiencing homelessness exit shelter as quickly as possible.

Facilitate exits and minimize clients’ length of stay in shelters.

Adult families exiting to permanent housing

No

DHS CARES Database

The number of adult families relocated to permanent housing from shelters, including both subsidized and unsubsidized permanent housing placements. A placement is counted as an exit to permanent housing if the client remains out of shelter for at least 30 days.

2016-12-20T09:43:00.000

Up

No

Yes

Monthly

8

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

83

300

1

NNY

New New York

15334

15334

Overall Outcome Metrics

New New York Indicators

(Retired) Black labor force participation (%)

Yes

Current Population Survey and NYS Department of Labor

The percentage of the Black civilian noninstitutional population 16 years and older that is working or actively looking for work, taken as a simple average of monthly data that has not been seasonally adjusted for the twelve months of the fiscal year.

2023-12-28T10:52:00.000

Up

No

No

Annually

Calendar Year

No

Percentage

2026

2025-10-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

15320

15320

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

(Retired) Affirmative relief obtained

Yes

2023-12-21T16:23:00.000

Up

No

Yes

Fiscal Year

No

Number

2018

2018-06-01T00:00:00.000

1

CCHR

City Commission on Human Rights

15322

15322

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Walk-ins assisted at CCHR offices

No

Law Enforcement Bureau and Community Relations Bureau

Number of people without scheduled appointments who drop by any Commission office seeking information or service.

2023-12-21T16:33:00.000

None

No

Yes

PMMR/MMR

2

Fiscal Year

No

Number

2024

2023-09-01T00:00:00.000

NA

1

NYPD

New York City Police Department

8391

8391

Manage public safety programs related to criminal activity.

Reduce the incidence of youth crime

School safety — Grand larceny auto

No

NYPD Office of Management Analysis and Planning / School Safety Division

Number of grand larcenies of automobiles occurring on City public school property.

2009-09-10T14:33:00.000

Down

No

Yes

PMMR/MMR

6

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

0

1

NYPD

New York City Police Department

4850

3948

Manage public safety programs related to criminal activity.

Reduce the incidence of crime.

Burglary - 70th Precinct

No

NYPD Office of Management Analysis and Planning

Number of incidents of burglary corresponding to New York State Penal Law.

2008-03-03T17:26:00.000

Down

Yes

PP

70

Yes

Monthly

2

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

1

DOHMH

Department of Health and Mental Hygiene

5364

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 16

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

316

No

Annually

26

Calendar Year

No

Number

2020

2020-05-01T00:00:00.000

NA

1

NYPD

New York City Police Department

10571

3947

Manage public safety programs related to criminal activity.

Reduce the incidence of crime.

Felonious assault - 121st Precinct

No

NYPD Office of Management Analysis and Planning

Number of incidents of felony assault corresponding to New York State Penal Law.

2013-09-27T11:43:00.000

Down

Yes

PP

123

Yes

Monthly

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

1

DOHMH

Department of Health and Mental Hygiene

5347

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 11

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

211

No

Annually

26

Calendar Year

No

Number

2017

2016-10-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5368

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 2

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

402

No

Annually

26

Calendar Year

No

Number

2024

2024-06-01T00:00:00.000

2.2

1

DPR

Department of Parks and Recreation

8493

1687

Manage the City’s parks and recreation facilities.

Ensure that all parks and playgrounds are clean and in good condition.

Citywide acceptability rating for the overall condition of small parks and playgrounds (%) - Community District 317

No

Operations & Management Planning Division

The percent of small parks (six acres or less) and playgrounds that pass an inspection based on up to 16 individual features. If three or more features are rated unacceptable based on the Parks Inspection Program’s standards, or if one condition is judged a serious safety hazard, the entire site is rated unacceptable. Additionally, a failed cleanliness rating will automatically result in an unacceptable rating for overall condition.

2007-04-11T18:32:00.000

Up

Yes

CB

317

No

Annually

6

Fiscal Year

No

Percentage

2026

2025-10-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5360

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 12

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

312

No

Annually

26

Calendar Year

No

Number

2024

2023-12-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5350

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 2

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

302

No

Annually

26

Calendar Year

No

Number

2020

2020-02-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5370

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 4

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

404

No

Annually

26

Calendar Year

No

Number

2024

2024-06-01T00:00:00.000

5.0

1

CCHR

City Commission on Human Rights

5765

5765

Customer Service

Customer Service Indicators

Completed requests for interpretation

No

Law Enforcement Bureau and Community Relations Bureau

The sum of all requests for interpretation using a language other than English fulfilled by the agency via telephone (including Language Line, call centers, offices/reception desks and 311 transfer calls) and via face-to-face interaction with bilingual employees or contracted interpreters.

2009-04-03T21:02:00.000

None

No

Yes

Monthly

3

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

159

584

1

NYPD

New York City Police Department

4900

3949

Manage public safety programs related to criminal activity.

Reduce the incidence of crime.

Grand larceny - 26th Precinct

No

NYPD Office of Management Analysis and Planning

Number of incidents of grand larceny corresponding to New York State Penal Law.

2008-03-03T17:26:00.000

Down

Yes

PP

26

Yes

Monthly

2

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

1

DOHMH

Department of Health and Mental Hygiene

5339

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 3

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

203

No

Annually

26

Calendar Year

No

Number

2021

2020-09-01T00:00:00.000

NA

1

DOT

Department of Transportation

2868

2862

Maintain the City’s transportation infrastructure.

Maintain a state of good repair for the City’s streets, sidewalks, and highways.

Streets maintained with a pavement rating of Good (%): Manhattan 6

No

Division of Roadway Repair & Maintenance – Resource Management Unit

The number of surveyed lane miles of local roadways assigned a condition rating of good, fair, or poor divided by the total number of surveyed lane miles. Note DOT changed its rating method to the pavement condition index (PCI), which is a numerical value that is calculated from a visual survey of pavement distress on a sample of the City’s network. DOT surveys at least 50 percent of City streets each year. DOT’s PCI is measured on a scale from 1 to 10, and many factors affect the value, including pavement age, traffic loads and available maintenance funding.Condition ratings are grouped in the following categories for each fiscal year: Good (%) — ratings greater than or equal to 6.7 to 10 Fair (%) — ratings greater than or equal to 2.7 to less than 6.7 Poor (%) — ratings less than 2.7

2007-05-31T18:08:00.000

Up

Yes

CB

106

No

Annually

6

Fiscal Year

No

Percentage

2026

2025-10-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5375

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 9

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

409

No

Annually

26

Calendar Year

No

Number

2025

2024-07-01T00:00:00.000

NA

1

DPR

Department of Parks and Recreation

8453

1687

Manage the City’s parks and recreation facilities.

Ensure that all parks and playgrounds are clean and in good condition.

Citywide acceptability rating for the overall condition of small parks and playgrounds (%) - Community District 101

No

Operations & Management Planning Division

The percent of small parks (six acres or less) and playgrounds that pass an inspection based on up to 16 individual features. If three or more features are rated unacceptable based on the Parks Inspection Program’s standards, or if one condition is judged a serious safety hazard, the entire site is rated unacceptable. Additionally, a failed cleanliness rating will automatically result in an unacceptable rating for overall condition.

2007-04-11T18:32:00.000

Up

Yes

CB

101

No

Annually

6

Fiscal Year

No

Percentage

2026

2025-10-01T00:00:00.000

NA

1

DEP

Department of Environmental Protection

893

893

Maintain the City’s water delivery and sewer collection systems.

Resolve emergencies and perform preventive maintenance and required repairs to the water distribution and wastewater collection systems in a timely manner.

Clogged catch basin resolution time (days)

No

Bureau of Water and Sewer Operations

The average number of calendar days between receipt and resolution for complaints of clogged catch basins. One complaint can involve multiple catch basins.

2007-03-28T19:32:00.000

Down

No

No

Monthly

3

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

0.9

1.5

8

8

1

DOHMH

Department of Health and Mental Hygiene

5350

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 2

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

302

No

Annually

26

Calendar Year

No

Number

2026

2025-10-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

15329

15329

Educate the community on the NYC Human Rights Law.

Increase community awareness of the NYCHRL through workshops, campaigns, hearings, and outreach aimed at the general public, employers, small businesses, and housing providers

Outreach sessions in Brooklyn (% of total)

No

Community Relations Bureau

The percent of outreach sessions conducted in Brooklyn.

2023-12-21T16:45:00.000

None

No

No

PMMR/MMR

2

Fiscal Year

No

Percentage

2026

2025-10-01T00:00:00.000

14

14

1

DOHMH

Department of Health and Mental Hygiene

5325

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 1

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

101

No

Annually

26

Calendar Year

No

Number

2016

2016-04-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

15291

15291

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Adult heart failure hospitalizations rate (per 100,000 population) (CY)

No

Bureau of Epidemiology Services, New York Statewide Planning and Research Cooperative System (SPARCS)

Hospitalizations with a principal diagnosis of heart failure per 100,000 population, ages 18 years and older. Numerator: Discharges from an NYC hospital for patients ages 18 years and older with a principal ICD-10-CM diagnosis code for heart failure; excludes hospitalizations with cardiac procedure, obstetric hospitalizations, and transfers from other institutions. Denominator: Population ages 18 years and older residing in NYC. Discharges in the numerator are assigned to the denominator based on the area of patient residence, not the location of the hospital where the discharge occurred. This data is reported by calendar year, not fiscal year. The MMR reports data from the previous calendar year (i.e FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.

2023-12-07T15:58:00.000

None

No

No

Annually

75

Calendar Year

Yes

Number

2021

2021-04-01T00:00:00.000

NA

1

DOB

Department of Buildings

121

121

Facilitate safe and compliant development.

Promptly review construction plans.

Average days to complete first plan review – Minor Renovations – Initial applications (BIS)

No

BIS mainframe database

For plan reviews of initial minor renovation applications completed, the average number of business days for applications to go from D status (application processed - completed) to either J status (disapproved) or P status (approved).

2007-03-26T15:54:00.000

Down

No

No

Monthly

4

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

12.6

12.2

4

4

1

NYCHA

New York City Housing Authority

15653

15653

1 Operate as an effective and efficient landlord.

1c Optimize apartment usage and ensure rental equity.

New move-ins (units)

No

Performance Tracking and Analytics

The number of units that have been re-occupied or leased to a new tenant.

2024-08-01T18:46:00.000

None

No

Yes

Monthly

6

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

351

1476

1

DOHMH

Department of Health and Mental Hygiene

5373

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 7

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

407

No

Annually

26

Calendar Year

No

Number

2024

2023-11-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5331

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 7

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

107

No

Annually

26

Calendar Year

No

Number

2022

2021-08-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

14915

14915

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Average days to completion for an Office of Mediation and Conflict Resolution case

No

Office of Mediation and Conflict Resolution

The number of days that it takes to complete an Office of Mediation and Conflict Resolution (OMCR) case. OCMR cases result from filed complaints in which the parties involved agree to mediation.

2023-01-13T11:34:00.000

Down

No

Yes

PMMR/MMR

4

Fiscal Year

No

TimeSpan

2017

2016-08-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5336

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 12

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

112

No

Annually

26

Calendar Year

No

Number

2026

2025-09-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5379

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 13

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

413

No

Annually

26

Calendar Year

No

Number

2022

2021-10-01T00:00:00.000

NA

1

DOC

Department of Correction

6023

6023

Customer Service

Customer Service Indicators

E-mails responded to within 14 days (%)

No

Office of Constituent and Grievance Services

The percentage of emails answered in 14 calendar days or less. Responses are substantive and adequately address the question/issue raised by the customer. However, for complex inquiries that require research and additional action on the part of the agency, an acknowledgement which includes a description of the next step, as well as an estimated time frame for completion, is considered acceptable and is also reported as part of the 14 day response. Agencies track the additional time until a customer has a complete and full response.

2009-04-03T21:02:00.000

Up

No

No

Monthly

4

Fiscal Year

No

Percentage

2026

2025-10-01T00:00:00.000

85

70.8

1

DOE

Department of Education

5112

3821

Educate New York City’s children to become productive, engaged adults.

Improve academic achievement.

Students in grades 3 to 8 meeting or exceeding standards - English Language Arts (%) - School District 29

No

New York State Department of Education (NYSED); New York City Public Schools Office of Policy and Evaluation (OPE)

The percent of general and special education students who meet the learning standard in English Language Arts (ELA) for their grade by performing at Level 3 (Proficient) or higher. Scores are on a scale ranging from Level 1, below basic proficiency level, through Level 4, the advanced level.

2007-08-14T14:43:00.000

Up

Yes

SD

29

No

Annually

30

School Year

No

Percentage

2026

2025-10-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5369

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 3

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

403

No

Annually

26

Calendar Year

No

Number

2019

2018-09-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5377

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 11

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

411

No

Annually

26

Calendar Year

No

Number

2021

2021-03-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5333

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 9

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

109

No

Annually

26

Calendar Year

No

Number

2025

2024-08-01T00:00:00.000

NA

1

DOE

Department of Education

10692

10692

Educate New York City’s children to become productive, engaged adults.

Increase the percentage of elementary, middle, and high school students taking coursework that prepares them for future success.

High school cohort passing at least 1 AP exam in 4 years of high school (%)

No

Office of Policy and Evaluation

Percent of 9th grade cohort passing at least 1 AP exam with a score of 3 or higher in 4 years of high school. Data is reported annually in the PMMR.

2015-01-12T11:54:00.000

Up

No

No

Annually

16

School Year

No

Percentage

2026

2025-10-01T00:00:00.000

NA

26.6

27.6

1

DOHMH

Department of Health and Mental Hygiene

5365

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 17

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

317

No

Annually

26

Calendar Year

No

Number

2025

2025-06-01T00:00:00.000

5.8

1

DOHMH

Department of Health and Mental Hygiene

5339

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 3

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

203

No

Annually

26

Calendar Year

No

Number

2023

2023-04-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5368

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 2

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

402

No

Annually

26

Calendar Year

No

Number

2021

2021-04-01T00:00:00.000

NA

1

NYPL

New York Public Library

3055

3055

NYPL Performance Reporting - Branch

NYPL Performance Indicators - Branch

Libraries open seven days per week – Branches (%)

No

Office of The Branch Libraries

Libraries/branches open 7 days per week as a percent of the total locations, measured at the end of the reporting period. As of the FY26 PMMR, this includes libraries closed for long-term renovations.

2007-06-19T17:43:00.000

Up

No

No

Quarterly

1

Fiscal Year

No

Percentage

2021

2021-01-01T00:00:00.000

NA

1

QPL

Queens Public Library

3252

3252

QPL Performance Reporting

QPL Performance Indicators

Libraries open seven days per week (%)

No

Community Library Services

Libraries/branches open 7 days per week as a percent of the total locations, measured at the end of the reporting period. As of the FY26 PMMR, this includes libraries closed for long-term renovations.

2007-07-06T16:05:00.000

Up

No

No

Quarterly

2

Fiscal Year

No

Percentage

2024

2023-12-01T00:00:00.000

0

3

1

DOHMH

Department of Health and Mental Hygiene

15291

15291

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Adult heart failure hospitalizations rate (per 100,000 population) (CY)

No

Bureau of Epidemiology Services, New York Statewide Planning and Research Cooperative System (SPARCS)

Hospitalizations with a principal diagnosis of heart failure per 100,000 population, ages 18 years and older. Numerator: Discharges from an NYC hospital for patients ages 18 years and older with a principal ICD-10-CM diagnosis code for heart failure; excludes hospitalizations with cardiac procedure, obstetric hospitalizations, and transfers from other institutions. Denominator: Population ages 18 years and older residing in NYC. Discharges in the numerator are assigned to the denominator based on the area of patient residence, not the location of the hospital where the discharge occurred. This data is reported by calendar year, not fiscal year. The MMR reports data from the previous calendar year (i.e FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.

2023-12-07T15:58:00.000

None

No

No

Annually

75

Calendar Year

Yes

Number

2019

2019-05-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5332

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 8

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

108

No

Annually

26

Calendar Year

No

Number

2018

2017-09-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5374

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 8

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

408

No

Annually

26

Calendar Year

No

Number

2025

2025-06-01T00:00:00.000

5.2

1

CCHR

City Commission on Human Rights

15318

15318

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Entities tested for Human Rights Law violations in housing, employment, and disability accommodations

No

Law Enforcement Bureau

The total number of entities tested. Tests involve Law Enforcement staff reaching out to entities that may be violating the Human Rights Law, such as landlords or employers. Testing staff often seek services from these entities and note whether the entities' responses comply with the law.

2023-12-21T16:19:00.000

Up

No

No

PMMR/MMR

3

Fiscal Year

No

Number

2017

2017-06-01T00:00:00.000

1

DPR

Department of Parks and Recreation

1688

1688

Manage the City’s parks and recreation facilities.

Ensure that all parks and playgrounds are clean and in good condition.

Citywide acceptability rating for the cleanliness of small parks and playgrounds (%)

No

Operations & Management Planning Division

The percent of small parks (six acres or less) and playgrounds with acceptable cleanliness based on the acceptability of litter, broken glass, graffiti, and weeds or ice (depending on the season) at a site. A park will fail for cleanliness if two of the four cleanliness features are unacceptable or if conditions for one feature are egregious based on the Parks Inspection Program’s standards.

2007-04-11T18:32:00.000

Up

No

CB

No

Monthly

6

Fiscal Year

No

Percentage

2026

2025-10-01T00:00:00.000

95

92

1