Mayor's Management Report - Agency Performance Indicators

DOHMH

Department of Health and Mental Hygiene

5342

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 6

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

206

No

Annually

26

Calendar Year

No

Number

2020

2019-10-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5359

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 11

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

311

No

Annually

26

Calendar Year

No

Number

2016

2016-02-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

2313

2313

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Complaints closed (%) — Settlement

No

Law Enforcement Bureau

The percentage of complaints closed during the reporting period due to the parties' agreement to terms that will resolve and close the complaint.

2007-05-22T16:34:00.000

None

No

No

Monthly

3

Fiscal Year

No

Percentage

2020

2019-07-01T00:00:00.000

32

32

1

NYCHA

New York City Housing Authority

3169

3169

2 (Re)build, expand and preserve public housing and affordable housing stock

2a Preserve the public and affordable housing asset.

Public Housing Portfolio — Unit Inventory (000)

No

Performance Tracking and Analytics

Number of apartments in public housing developments.

2007-07-06T15:49:00.000

None

No

No

Monthly

2

Fiscal Year

Yes

Number

2022

2021-08-01T00:00:00.000

168

168

1000

DOHMH

Department of Health and Mental Hygiene

5338

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 2

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

202

No

Annually

26

Calendar Year

No

Number

2018

2018-06-01T00:00:00.000

2.5

1

DOHMH

Department of Health and Mental Hygiene

5364

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 16

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

316

No

Annually

26

Calendar Year

No

Number

2018

2017-07-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5379

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 13

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

413

No

Annually

26

Calendar Year

No

Number

2025

2025-02-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5381

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Staten Island 1

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

501

No

Annually

26

Calendar Year

No

Number

2024

2024-06-01T00:00:00.000

4.1

1

NYCEM

New York City Emergency Management

2564

2564

Prepare City government, the public, and private and non-profit partners for any disaster.

Conduct planning, training, drills, and exercises regularly with City partners.

Full-scale and functional exercises/drills

No

NYCEM Readiness Bureau

The number of field exercises (full-scale and functional drills that evaluate the mobilization of response to various incident types) held by the agency.

2007-05-22T17:23:00.000

Up

No

Yes

Quarterly

4

Fiscal Year

Yes

Number

2026

2025-10-01T00:00:00.000

3

14

14

1

DOHMH

Department of Health and Mental Hygiene

5374

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 8

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

408

No

Annually

26

Calendar Year

No

Number

2017

2016-09-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5381

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Staten Island 1

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

501

No

Annually

26

Calendar Year

No

Number

2022

2021-08-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

2317

2317

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Average age of complaint caseload (days)

No

Law Enforcement Bureau

The average time open complaints have been in progress measured from the date the complaint was filed through to the close of the reporting period.

2007-05-22T16:34:00.000

None

No

No

Monthly

3

Fiscal Year

Yes

Number

2021

2020-08-01T00:00:00.000

499

499

1

CCHR

City Commission on Human Rights

11241

11241

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Matters initiated

No

Law Enforcement Bureau

Number of inquiries that result in a matter being initiated that requires follow-up from Commission staff. Possible outcomes include resolution before filing a complaint or the filing of a complaint.

2018-12-19T15:36:00.000

None

No

No

Monthly

3

Fiscal Year

No

Number

2018

2017-12-01T00:00:00.000

NA

1

HRA

Human Resources Administration

15876

15876

Reduce homelessness among children and adults.

Prevent homelessness and support housing stability.

CityFHEPS — Cases receiving subsidy

No

Office of Performance Management and Data Analytics (OPMDA)

The total number of cases receiving a CityFHEPS subsidy covering rent for the reporting month. CityFHEPS (the City Fighting Homelessness and Eviction Prevention Supplement) is a rental assistance program that helps individuals and families find and keep housing. CityFHEPS pays part of eligible tenants monthly rent anywhere in New York State for up to five years.

2025-08-14T13:40:00.000

None

No

No

Monthly

4

Fiscal Year

No

Number

2023

2023-04-01T00:00:00.000

30855

30855

1

QPL

Queens Public Library

3253

3253

QPL Performance Reporting

QPL Performance Indicators

Libraries open six days per week (%)

No

Community Library Services

Libraries/branches open 6 days per week as a percent of the total locations, measured at the end of the reporting period.

2007-07-06T16:05:00.000

None

No

No

Quarterly

2

Fiscal Year

Yes

Percentage

2026

2025-10-01T00:00:00.000

90

90

1

NYPL

New York Public Library

3055

3055

NYPL Performance Reporting - Branch

NYPL Performance Indicators - Branch

Libraries open seven days per week – Branches (%)

No

Office of The Branch Libraries

Libraries/branches open 7 days per week as a percent of the total locations, measured at the end of the reporting period. As of the FY26 PMMR, this includes libraries closed for long-term renovations.

2007-06-19T17:43:00.000

Up

No

No

Quarterly

1

Fiscal Year

No

Percentage

2016

2015-07-01T00:00:00.000

NA

8

8

1

DOHMH

Department of Health and Mental Hygiene

5362

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 14

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

314

No

Annually

26

Calendar Year

No

Number

2025

2024-10-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5327

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 3

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

103

No

Annually

26

Calendar Year

No

Number

2016

2015-12-01T00:00:00.000

NA

1

LAW

Law Department

10351

10351

Represent the City of New York in litigation and other legal matters involving the City’s interests.

Reduce the City's caseload in federal court

Cases pending in federal court

No

Law Department Law Department Matter Management System System (Special Federal Litigation Division)

The number of federal court tort cases handled by the Department's Special Federal Litigation Division that have not yet been disposed (resolved).

2013-02-28T11:27:00.000

Down

No

Yes

Monthly

6

Fiscal Year

Yes

Number

2026

2025-10-01T00:00:00.000

693

693

1150

1150

1

DOHMH

Department of Health and Mental Hygiene

5378

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 12

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

412

No

Annually

26

Calendar Year

No

Number

2016

2015-12-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5378

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 12

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

412

No

Annually

26

Calendar Year

No

Number

2023

2022-12-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5359

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 11

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

311

No

Annually

26

Calendar Year

No

Number

2017

2017-01-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5354

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 6

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

306

No

Annually

26

Calendar Year

No

Number

2026

2025-10-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

15318

15318

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Entities tested for Human Rights Law violations in housing, employment, and disability accommodations

No

Law Enforcement Bureau

The total number of entities tested. Tests involve Law Enforcement staff reaching out to entities that may be violating the Human Rights Law, such as landlords or employers. Testing staff often seek services from these entities and note whether the entities' responses comply with the law.

2023-12-21T16:19:00.000

Up

No

No

PMMR/MMR

3

Fiscal Year

No

Number

2023

2023-04-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5337

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 1

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

201

No

Annually

26

Calendar Year

No

Number

2018

2018-04-01T00:00:00.000

NA

1

DOC

Department of Correction

6021

6021

Customer Service

Customer Service Indicators

Letters responded to within 14 days (%)

No

Office of Constituent and Grievance Services

The percentage of letters answered in 14 calendar days or less. Responses are substantive and adequately address the question/issue raised by the customer. However, for complex inquiries that require research and additional action on the part of the agency, an acknowledgement which includes a description of the next step, as well as an estimated time frame for completion, is considered acceptable and is also reported as part of the 14 day response. Agencies track the additional time until a customer has a complete and full response.

2009-04-03T21:02:00.000

Up

No

No

Monthly

4

Fiscal Year

No

Percentage

2026

2025-10-01T00:00:00.000

100

100.0

1

DOHMH

Department of Health and Mental Hygiene

9197

9197

Prevent chronic disease by promoting access to health resources and a healthy environment.

Reduce financial barriers to health resources and minimize the influence of harmful products.

Adults who consume one or more servings of sugar-sweetened beverages per day (%) (CY)

No

Bureau of Epidemiology Services, NYC Department of Health and Mental Hygiene Community Health Survey

The percentage of adults who consume an average of one or more servings of sugar-sweetened beverages per day, as noted in the NYC Community Health Survey. “Sugar-sweetened beverages” are defined as sugar-sweetened sodas and other sugar-sweetened drinks, like iced tea. This data is reported by calendar year, not fiscal year. The MMR reports data from the previous calendar year (i.e. FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.

2010-08-26T12:49:00.000

None

No

No

Annually

52

Calendar Year

No

Percentage

2018

2017-07-01T00:00:00.000

NA

21.8

21.7

1

DOHMH

Department of Health and Mental Hygiene

5336

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 12

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

112

No

Annually

26

Calendar Year

No

Number

2018

2017-10-01T00:00:00.000

NA

1

CCHR

City Commission on Human Rights

11264

11264

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Open matters

No

Law Enforcement Bureau

Number of pending matters at the close of the reporting period.

2019-01-15T15:45:00.000

None

No

No

Monthly

3

Fiscal Year

No

Number

2020

2020-02-01T00:00:00.000

2654

2654

1

CCHR

City Commission on Human Rights

2317

2317

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Average age of complaint caseload (days)

No

Law Enforcement Bureau

The average time open complaints have been in progress measured from the date the complaint was filed through to the close of the reporting period.

2007-05-22T16:34:00.000

None

No

No

Monthly

3

Fiscal Year

Yes

Number

2020

2020-01-01T00:00:00.000

627

627

1

OATH

Office of Administrative Trials and Hearings

15808

15808

Provide assistance to self-represented respondents who have cases at OATH.

Provide timely assistance and case-specific information to self-represented respondents who have cases at OATH's Hearings Division through OATH's Help Center.

Average days after email/voicemail request is made to initiate Help Center assistance

No

OATH Help Center / Ombudsman Program

Average number of calendar days to assist on matters related to OATH, other City Agency or governmental services (Limited to voicemails) such as; voicemails; Man-Help Center Emails; veteran's help emails; Seniors Help Center emails; Small Business Center emails; community services emails; elected officials referrals; ombuds person emails; request decisions and other emails such as those from Clerk's Office and CCCR.

2024-12-18T12:46:00.000

Down

No

No

Monthly

4

Fiscal Year

Yes

Number

2026

2025-10-01T00:00:00.000

0.7

0.63

1

CCHR

City Commission on Human Rights

2313

2313

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Complaints closed (%) — Settlement

No

Law Enforcement Bureau

The percentage of complaints closed during the reporting period due to the parties' agreement to terms that will resolve and close the complaint.

2007-05-22T16:34:00.000

None

No

No

Monthly

3

Fiscal Year

No

Percentage

2021

2020-10-01T00:00:00.000

9

28

1

DOHMH

Department of Health and Mental Hygiene

5344

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Bronx 8

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

208

No

Annually

26

Calendar Year

No

Number

2024

2023-12-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5359

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 11

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

311

No

Annually

26

Calendar Year

No

Number

2016

2016-04-01T00:00:00.000

NA

1

DEP

Department of Environmental Protection

6955

918

Enforce City laws relating to air pollution, noise pollution and hazardous materials.

Investigate complaints in a timely manner.

Air complaints received - Bronx 2

No

Bureau of Environmental Compliance

The total number of air quality complaints received during the reporting period.

2007-03-28T19:32:00.000

None

Yes

CB

202

Yes

Annually

3

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5381

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Staten Island 1

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

501

No

Annually

26

Calendar Year

No

Number

2021

2021-04-01T00:00:00.000

NA

1

FDNY

Fire Department of New York

8136

2504

Protect lives and property from fire hazards and other emergency conditions.

Promptly respond to fires and other emergencies.

Medical Emergencies (fire unit only) - Bronx 3

No

Fire Computer Aided Dispatch (CAD) System

The number of life-threatening incidents that are responded to by fire (CFR-D) units.

2009-08-13T11:15:00.000

Down

Yes

CB

203

Yes

Annually

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5082

3644

Detect, prevent, and reduce the transmission of infectious diseases.

Prevent the transmission of vaccine-preventable diseases.

Children in public schools who have completed required immunizations (%) - School District31

No

Bureau of Immunization

The number of children in public schools who are in compliance with all immunizations required by State public health law, divided by the number of children in grades K-12 enrolled in NYC public schools. This is reported monthly during the school year September through June. Data is not reported during July and August because these months are outside of the usual school year.

2007-07-25T20:07:00.000

Up

Yes

SD

31

No

Annually

4

Fiscal Year

No

Percentage

2026

2025-10-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5366

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 18

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

318

No

Annually

26

Calendar Year

No

Number

2018

2018-03-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5325

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Manhattan 1

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

101

No

Annually

26

Calendar Year

No

Number

2025

2025-01-01T00:00:00.000

NA

1

FDNY

Fire Department of New York

2457

2457

Respond to medical emergencies.

Promptly respond to medical emergencies.

Average response time to life-threatening medical emergencies by fire companies (FDNY dispatch and travel time only) (minutes:seconds)

No

Fire Computer Aided Dispatch (CAD) System/Emergency Medical Service Computer Aided Dispatch (CAD) System

The average dispatch and travel time until the first fire unit arrives on the scene of a life-threatening medical emergency (incidents of cardiac arrest, choking, unconsciousness, difficulty breathing, and major burns and trauma) counting from the time FDNY’s dispatcher receives the call or notification of request for assistance.

2007-05-22T17:08:00.000

Down

No

B

No

Monthly

4

Fiscal Year

No

TimeSpan

2026

2025-10-01T00:00:00.000

5.53

5.52

4.38

4.38

1

QPL

Queens Public Library

3252

3252

QPL Performance Reporting

QPL Performance Indicators

Libraries open seven days per week (%)

No

Community Library Services

Libraries/branches open 7 days per week as a percent of the total locations, measured at the end of the reporting period. As of the FY26 PMMR, this includes libraries closed for long-term renovations.

2007-07-06T16:05:00.000

Up

No

No

Quarterly

2

Fiscal Year

No

Percentage

2021

2021-02-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

5368

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Queens 2

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

402

No

Annually

26

Calendar Year

No

Number

2025

2024-07-01T00:00:00.000

NA

1

DOHMH

Department of Health and Mental Hygiene

12569

12569

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Adults, ages 45-75, screened for colorectal cancer (%) (CY)

No

Bureau of Epidemiology Services, NYC Department of Health and Mental Hygiene Community Health Survey

The percentage of adults, ages 45-75, screened for colorectal cancer (colonoscopy in the past ten years or stool-based test in the last year). This data is reported by calendar year, not fiscal year. The MMR reports data from the previous calendar year (i.e. FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.

2022-01-21T09:59:00.000

None

No

No

Annually

52

Calendar Year

No

Percentage

2023

2023-05-01T00:00:00.000

NA

64.1

1

CCHR

City Commission on Human Rights

15321

15321

Enforce the NYC Human Rights Law.

Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.

Phone calls received by InfoLine staff

No

Law Enforcement Bureau

Total phone calls received by the Commission's InfoLine staff, including voicemails.

2023-12-21T16:26:00.000

None

No

Yes

PMMR/MMR

2

Fiscal Year

No

Number

2019

2018-11-01T00:00:00.000

NA

1

FDNY

Fire Department of New York

8169

2504

Protect lives and property from fire hazards and other emergency conditions.

Promptly respond to fires and other emergencies.

Medical Emergencies (fire unit only) - Queens 6

No

Fire Computer Aided Dispatch (CAD) System

The number of life-threatening incidents that are responded to by fire (CFR-D) units.

2009-08-13T11:15:00.000

Down

Yes

CB

406

Yes

Annually

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

NA

1

NYPD

New York City Police Department

6840

3979

Manage public safety programs related to criminal activity.

Respond to police emergencies quickly.

Average Response Time to crimes in progress - Critical (minutes) - 52nd Precinct

No

Mayor's Office of Operations

The average dispatch and travel time for response to critical crimes in progress (such as shots fired, robbery, assault with a weapon). Response time is measured from the time the NYPD dispatcher receives the assignment to the time the officers arrive on the scene.

2007-09-04T18:41:00.000

Down

Yes

PP

81

No

PMMR/MMR

8

Fiscal Year

No

TimeSpan

2026

2025-10-01T00:00:00.000

1

DOHMH

Department of Health and Mental Hygiene

5381

3684

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Infant mortality rate (per 1,000 live births) (CY) - Staten Island 1

No

Bureau of Vital Statistics

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.

2007-07-25T20:07:00.000

Down

Yes

CB

501

No

Annually

26

Calendar Year

No

Number

2020

2019-07-01T00:00:00.000

NA

1

DVS

Department of Veterans Services

15268

15268

Assist Veterans and their families with accessing eligible resources.

Inform Veterans and their families about services, benefits, and resources available to them

Average newsletter subscribers

No

Communications

The average numbers of newsletters subscribers

2023-12-04T16:04:00.000

Up

No

No

Monthly

2

Fiscal Year

No

Number

2026

2025-10-01T00:00:00.000

11273

10828

10500

10500

1

DOHMH

Department of Health and Mental Hygiene

10802

10802

Prevent chronic disease by promoting access to health resources and a healthy environment.

Improve preventive health care.

Asthma-related emergency department visits among children ages 5-17 (per 10,000 children) (CY) (preliminary)

No

New York State Department of Health, Statewide Planning and Research Cooperative System (SPARCS)

The number of asthma-related emergency department visits among children ages 5-17 (per 10,000 children). Data is preliminary and by calendar year. The MMR reports data from the previous calendar year (i.e. FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.

2015-12-08T15:24:00.000

Down

No

No

Annually

12

Calendar Year

Yes

Number

2025

2024-11-01T00:00:00.000

NA

133.1

133.1

1