Mayor's Management Report - Agency Performance Indicators

This dataset reflects measures of agency performance, organized by goal. Components of this full dataset appear in the Dynamic Mayor's Management Report (DMMR, dmmr.nyc.gov), the Mayor's Management Report (MMR) and Preliminary Mayor's Management Report (PMMR).

City Government Mayor's Office of Operations (OPS) Dataset rbed-zzin 28 fields
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Dataset fields
Showing 50 real records
City Commission on Human Rights
Agency: CCHR • Agency Name: City Commission on Human Rights • Id: 11240
Agency
CCHR
Agency Name
City Commission on Human Rights
Id
11240
Parentid
11240
Service
Enforce the NYC Human Rights Law.
Goal
Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.
Indicator
Inquiries received
Retired
No
Source
Law Enforcement Bureau
Description
Number of inquiries describing alleged violations of the New York City Human Rights Law fielded by Commission staff.
Createdon
2018-12-19T11:48:00.000
Desireddirection
None
Geo
No
Additive
No
Frequency
Monthly
Lagtime
3
Reporting Period
Fiscal Year
Critical
No
Measurement Type
Number
Fiscalyear
2020
Valuedate
2020-06-01T00:00:00.000
Acceptedvalue
816
Acceptedvalueytd
10015
Multiplication Factor
1
New York City Police Department
Agency: NYPD • Agency Name: New York City Police Department • Id: 6824
Agency
NYPD
Agency Name
New York City Police Department
Id
6824
Parentid
3979
Service
Manage public safety programs related to criminal activity.
Goal
Respond to police emergencies quickly.
Indicator
Average Response Time to crimes in progress - Critical (minutes) - 28th Precinct
Retired
No
Source
Mayor's Office of Operations
Description
The average dispatch and travel time for response to critical crimes in progress (such as shots fired, robbery, assault with a weapon). Response time is measured from the time the NYPD dispatcher receives the assignment to the time the officers arrive on the scene.
Createdon
2007-09-04T18:41:00.000
Desireddirection
Down
Geo
Yes
Geotype
PP
Geovalue
45
Additive
No
Frequency
PMMR/MMR
Lagtime
8
Reporting Period
Fiscal Year
Critical
No
Measurement Type
TimeSpan
Fiscalyear
2026
Valuedate
2025-10-01T00:00:00.000
Multiplication Factor
1
Civilian Complaint Review Board
Agency: CCRB • Agency Name: Civilian Complaint Review Board • Id: 15068
Agency
CCRB
Agency Name
Civilian Complaint Review Board
Id
15068
Parentid
15068
Service
Investigate, prosecute and resolve claims of police misconduct.
Goal
Improve the quality and timeliness of investigations.
Indicator
Average days for response to body-worn camera request
Retired
No
Source
Investigations Unit
Description
The average number of days until CCRB receives a response to a Body-Worn Camera footage request.
Createdon
2023-08-01T14:45:00.000
Desireddirection
None
Geo
No
Additive
Yes
Frequency
Monthly
Lagtime
5
Reporting Period
Fiscal Year
Critical
No
Measurement Type
TimeSpan
Fiscalyear
2026
Valuedate
2025-10-01T00:00:00.000
Acceptedvalue
12
Acceptedvalueytd
14
Multiplication Factor
1
Department of Health and Mental Hygiene
Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene • Id: 5369
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Id
5369
Parentid
3684
Service
Prevent chronic disease by promoting access to health resources and a healthy environment.
Goal
Improve preventive health care.
Indicator
Infant mortality rate (per 1,000 live births) (CY) - Queens 3
Retired
No
Source
Bureau of Vital Statistics
Description
The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.
Createdon
2007-07-25T20:07:00.000
Desireddirection
Down
Geo
Yes
Geotype
CB
Geovalue
403
Additive
No
Frequency
Annually
Lagtime
26
Reporting Period
Calendar Year
Critical
No
Measurement Type
Number
Fiscalyear
2021
Valuedate
2020-11-01T00:00:00.000
Acceptedvalueytd
NA
Multiplication Factor
1
Department of Health and Mental Hygiene
Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene • Id: 15291
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Id
15291
Parentid
15291
Service
Prevent chronic disease by promoting access to health resources and a healthy environment.
Goal
Improve preventive health care.
Indicator
Adult heart failure hospitalizations rate (per 100,000 population) (CY)
Retired
No
Source
Bureau of Epidemiology Services, New York Statewide Planning and Research Cooperative System (SPARCS)
Description
Hospitalizations with a principal diagnosis of heart failure per 100,000 population, ages 18 years and older. Numerator: Discharges from an NYC hospital for patients ages 18 years and older with a principal ICD-10-CM diagnosis code for heart failure; excludes hospitalizations with cardiac procedure, obstetric hospitalizations, and transfers from other institutions. Denominator: Population ages 18 years and older residing in NYC. Discharges in the numerator are assigned to the denominator based on the area of patient residence, not the location of the hospital where the discharge occurred. This data is reported by calendar year, not fiscal year. The MMR reports data from the previous calendar year (i.e FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.
Createdon
2023-12-07T15:58:00.000
Desireddirection
None
Geo
No
Additive
No
Frequency
Annually
Lagtime
75
Reporting Period
Calendar Year
Critical
Yes
Measurement Type
Number
Fiscalyear
2017
Valuedate
2016-12-01T00:00:00.000
Acceptedvalueytd
NA
Multiplication Factor
1
Department of Health and Mental Hygiene
Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene • Id: 5352
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Id
5352
Parentid
3684
Service
Prevent chronic disease by promoting access to health resources and a healthy environment.
Goal
Improve preventive health care.
Indicator
Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 4
Retired
No
Source
Bureau of Vital Statistics
Description
The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.
Createdon
2007-07-25T20:07:00.000
Desireddirection
Down
Geo
Yes
Geotype
CB
Geovalue
304
Additive
No
Frequency
Annually
Lagtime
26
Reporting Period
Calendar Year
Critical
No
Measurement Type
Number
Fiscalyear
2021
Valuedate
2021-04-01T00:00:00.000
Acceptedvalueytd
NA
Multiplication Factor
1
Department of Parks and Recreation
Agency: DPR • Agency Name: Department of Parks and Recreation • Id: 8500
Agency
DPR
Agency Name
Department of Parks and Recreation
Id
8500
Parentid
1687
Service
Manage the City’s parks and recreation facilities.
Goal
Ensure that all parks and playgrounds are clean and in good condition.
Indicator
Citywide acceptability rating for the overall condition of small parks and playgrounds (%) - Community District 406
Retired
No
Source
Operations & Management Planning Division
Description
The percent of small parks (six acres or less) and playgrounds that pass an inspection based on up to 16 individual features. If three or more features are rated unacceptable based on the Parks Inspection Program’s standards, or if one condition is judged a serious safety hazard, the entire site is rated unacceptable. Additionally, a failed cleanliness rating will automatically result in an unacceptable rating for overall condition.
Createdon
2007-04-11T18:32:00.000
Desireddirection
Up
Geo
Yes
Geotype
CB
Geovalue
406
Additive
No
Frequency
Annually
Lagtime
6
Reporting Period
Fiscal Year
Critical
No
Measurement Type
Percentage
Fiscalyear
2026
Valuedate
2025-10-01T00:00:00.000
Acceptedvalueytd
NA
Multiplication Factor
1
City Commission on Human Rights
Agency: CCHR • Agency Name: City Commission on Human Rights • Id: 2312
Agency
CCHR
Agency Name
City Commission on Human Rights
Id
2312
Parentid
2312
Service
Enforce the NYC Human Rights Law.
Goal
Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.
Indicator
Complaints closed (%) — Administrative cause
Retired
No
Source
Law Enforcement Bureau
Description
The percentage of closed complaints where the Law Enforcement Bureau finds dismissal appropriate due to, but not limited to: the inability to locate complainant after diligent efforts to do so; complainant's repeated failure to appear at mutually agreed-upon appointments with CCHR staff or unwillingness to meet with CCHR staff, provide requested information, or attend a hearing; complainant's unwillingness to accept reasonable proposed conciliation agreement; complainant's repeated conduct disruptive to the orderly function of the Commission; complainant's request for dismissal; or where the Law Enforcement Bureau finds the prosecution of the complaint will not serve the public interest.
Createdon
2007-05-22T16:34:00.000
Desireddirection
None
Geo
No
Additive
No
Frequency
Monthly
Lagtime
3
Reporting Period
Fiscal Year
Critical
No
Measurement Type
Percentage
Fiscalyear
2016
Valuedate
2015-12-01T00:00:00.000
Acceptedvalue
77
Acceptedvalueytd
62
Multiplication Factor
1
Department of Health and Mental Hygiene
Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene • Id: 5337
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Id
5337
Parentid
3684
Service
Prevent chronic disease by promoting access to health resources and a healthy environment.
Goal
Improve preventive health care.
Indicator
Infant mortality rate (per 1,000 live births) (CY) - Bronx 1
Retired
No
Source
Bureau of Vital Statistics
Description
The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.
Createdon
2007-07-25T20:07:00.000
Desireddirection
Down
Geo
Yes
Geotype
CB
Geovalue
201
Additive
No
Frequency
Annually
Lagtime
26
Reporting Period
Calendar Year
Critical
No
Measurement Type
Number
Fiscalyear
2016
Valuedate
2016-05-01T00:00:00.000
Acceptedvalueytd
NA
Multiplication Factor
1
City Commission on Human Rights
Agency: CCHR • Agency Name: City Commission on Human Rights • Id: 2304
Agency
CCHR
Agency Name
City Commission on Human Rights
Id
2304
Parentid
2304
Service
Enforce the NYC Human Rights Law.
Goal
Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.
Indicator
Complaints filed
Retired
No
Source
Law Enforcement Bureau
Description
The number of complaints of violations of the New York City Human Rights Law filed for investigation with the Law Enforcement Bureau during the reporting period.
Createdon
2007-05-22T16:34:00.000
Desireddirection
None
Geo
No
Additive
Yes
Frequency
Monthly
Lagtime
3
Reporting Period
Fiscal Year
Critical
Yes
Measurement Type
Number
Fiscalyear
2023
Valuedate
2022-11-01T00:00:00.000
Acceptedvalue
18
Acceptedvalueytd
103
Multiplication Factor
1
Administration for Children's Services
Agency: ACS • Agency Name: Administration for Children's Services • Id: 12572
Agency
ACS
Agency Name
Administration for Children's Services
Id
12572
Parentid
12572
Service
Protect children from child abuse.
Goal
Respond quickly to every allegation of abuse and neglect and perform thorough assessments of safety and risk.
Indicator
New child protection cases that are CARES (%)
Retired
No
Source
Connections, Division of Policy Planning and Measurement/Office of Research and Analytics
Description
Percentage of new Collaborative Assessment Response, Engagement, and Support (CARES) cases and investigations opened, out of total new child protection cases.
Createdon
2022-07-11T15:52:00.000
Desireddirection
Up
Geo
No
Additive
Yes
Frequency
Monthly
Lagtime
1
Reporting Period
Fiscal Year
Critical
No
Measurement Type
Percentage
Fiscalyear
2026
Valuedate
2025-10-01T00:00:00.000
Acceptedvalue
22.6
Acceptedvalueytd
17.2
Multiplication Factor
1
Department of Environmental Protection
Agency: DEP • Agency Name: Department of Environmental Protection • Id: 7007
Agency
DEP
Agency Name
Department of Environmental Protection
Id
7007
Parentid
919
Service
Enforce City laws relating to air pollution, noise pollution and hazardous materials.
Goal
Investigate complaints in a timely manner.
Indicator
Asbestos complaints received - Manhattan 7
Retired
No
Source
Bureau of Environmental Compliance
Description
The total number of asbestos complaints received during the reporting period.
Createdon
2007-03-28T19:32:00.000
Desireddirection
None
Geo
Yes
Geotype
CB
Geovalue
107
Additive
Yes
Frequency
Annually
Lagtime
3
Reporting Period
Fiscal Year
Critical
No
Measurement Type
Number
Fiscalyear
2026
Valuedate
2025-10-01T00:00:00.000
Acceptedvalueytd
NA
Multiplication Factor
1
New York Public Library
Agency: NYPL • Agency Name: New York Public Library • Id: 3055
Agency
NYPL
Agency Name
New York Public Library
Id
3055
Parentid
3055
Service
NYPL Performance Reporting - Branch
Goal
NYPL Performance Indicators - Branch
Indicator
Libraries open seven days per week – Branches (%)
Retired
No
Source
Office of The Branch Libraries
Description
Libraries/branches open 7 days per week as a percent of the total locations, measured at the end of the reporting period. As of the FY26 PMMR, this includes libraries closed for long-term renovations.
Createdon
2007-06-19T17:43:00.000
Desireddirection
Up
Geo
No
Additive
No
Frequency
Quarterly
Lagtime
1
Reporting Period
Fiscal Year
Critical
No
Measurement Type
Percentage
Fiscalyear
2023
Valuedate
2022-09-01T00:00:00.000
Acceptedvalue
8
Acceptedvalueytd
8
Multiplication Factor
1
Department of Health and Mental Hygiene
Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene • Id: 14932
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Id
14932
Parentid
14932
Service
Prevent chronic disease by promoting access to health resources and a healthy environment.
Goal
Improve preventive health care.
Indicator
(Retired) Preventable maternal deaths (%)
Retired
Yes
Source
NYC DOHMH , Epidemiology unit
Description
Preventable maternal deaths could have been avoided with medical intervention. There are multiple initiatives that aim at reducing maternal deaths, including the maternal health Quality Improvement Network, which works directly with hospitals to look at trends and case-by-case outcomes, as well as programs like new family home visiting.
Createdon
2023-04-17T10:05:00.000
Desireddirection
Down
Geo
No
Additive
No
Frequency
Annually
Reporting Period
Fiscal Year
Critical
No
Measurement Type
Percentage
Fiscalyear
2017
Valuedate
2016-11-01T00:00:00.000
Acceptedvalueytd
NA
Multiplication Factor
1
Department of Sanitation
Agency: DSNY • Agency Name: Department of Sanitation • Id: 7162
Agency
DSNY
Agency Name
Department of Sanitation
Id
7162
Parentid
1635
Service
Agency-wide Management
Goal
Agency-wide Management indicators
Indicator
Private transfer station permits - Queens 2
Retired
No
Createdon
2007-04-10T17:02:00.000
Desireddirection
None
Geo
Yes
Geotype
CB
Geovalue
402
Additive
No
Frequency
Annually
Lagtime
4
Reporting Period
Fiscal Year
Critical
No
Measurement Type
Number
Fiscalyear
2026
Valuedate
2025-10-01T00:00:00.000
Acceptedvalueytd
NA
Multiplication Factor
1
Department of Health and Mental Hygiene
Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene • Id: 5352
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Id
5352
Parentid
3684
Service
Prevent chronic disease by promoting access to health resources and a healthy environment.
Goal
Improve preventive health care.
Indicator
Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 4
Retired
No
Source
Bureau of Vital Statistics
Description
The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.
Createdon
2007-07-25T20:07:00.000
Desireddirection
Down
Geo
Yes
Geotype
CB
Geovalue
304
Additive
No
Frequency
Annually
Lagtime
26
Reporting Period
Calendar Year
Critical
No
Measurement Type
Number
Fiscalyear
2017
Valuedate
2016-07-01T00:00:00.000
Acceptedvalueytd
NA
Multiplication Factor
1
Department of Health and Mental Hygiene
Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene • Id: 5378
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Id
5378
Parentid
3684
Service
Prevent chronic disease by promoting access to health resources and a healthy environment.
Goal
Improve preventive health care.
Indicator
Infant mortality rate (per 1,000 live births) (CY) - Queens 12
Retired
No
Source
Bureau of Vital Statistics
Description
The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.
Createdon
2007-07-25T20:07:00.000
Desireddirection
Down
Geo
Yes
Geotype
CB
Geovalue
412
Additive
No
Frequency
Annually
Lagtime
26
Reporting Period
Calendar Year
Critical
No
Measurement Type
Number
Fiscalyear
2018
Valuedate
2017-11-01T00:00:00.000
Acceptedvalueytd
NA
Multiplication Factor
1
City Commission on Human Rights
Agency: CCHR • Agency Name: City Commission on Human Rights • Id: 2325
Agency
CCHR
Agency Name
City Commission on Human Rights
Id
2325
Parentid
2325
Service
Enforce the NYC Human Rights Law.
Goal
Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.
Indicator
Complaints successfully mediated
Retired
No
Source
Office of Mediation and Conflict Resolution
Description
The number of complaints resolved through the Commission's free and voluntary mediation office.
Createdon
2007-05-22T16:34:00.000
Desireddirection
Up
Geo
No
Additive
Yes
Frequency
Monthly
Lagtime
2
Reporting Period
Fiscal Year
Critical
No
Measurement Type
Number
Fiscalyear
2022
Valuedate
2022-04-01T00:00:00.000
Acceptedvalue
3
Acceptedvalueytd
35
Multiplication Factor
1
New York City Police Department
Agency: NYPD • Agency Name: New York City Police Department • Id: 4665
Agency
NYPD
Agency Name
New York City Police Department
Id
4665
Parentid
3946
Service
Manage public safety programs related to criminal activity.
Goal
Reduce the incidence of crime.
Indicator
Robbery - 18th Precinct
Retired
No
Source
NYPD Office of Management Analysis and Planning
Description
Number of incidents of robbery corresponding to New York State Penal Law.
Createdon
2008-03-03T17:26:00.000
Desireddirection
Down
Geo
Yes
Geotype
PP
Geovalue
18
Additive
Yes
Frequency
Monthly
Lagtime
2
Reporting Period
Fiscal Year
Critical
No
Measurement Type
Number
Fiscalyear
2026
Valuedate
2025-10-01T00:00:00.000
Multiplication Factor
1
Department of Health and Mental Hygiene
Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene • Id: 5336
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Id
5336
Parentid
3684
Service
Prevent chronic disease by promoting access to health resources and a healthy environment.
Goal
Improve preventive health care.
Indicator
Infant mortality rate (per 1,000 live births) (CY) - Manhattan 12
Retired
No
Source
Bureau of Vital Statistics
Description
The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.
Createdon
2007-07-25T20:07:00.000
Desireddirection
Down
Geo
Yes
Geotype
CB
Geovalue
112
Additive
No
Frequency
Annually
Lagtime
26
Reporting Period
Calendar Year
Critical
No
Measurement Type
Number
Fiscalyear
2020
Valuedate
2020-04-01T00:00:00.000
Acceptedvalueytd
NA
Multiplication Factor
1
Department of Health and Mental Hygiene
Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene • Id: 5383
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Id
5383
Parentid
3684
Service
Prevent chronic disease by promoting access to health resources and a healthy environment.
Goal
Improve preventive health care.
Indicator
Infant mortality rate (per 1,000 live births) (CY) - Staten Island 3
Retired
No
Source
Bureau of Vital Statistics
Description
The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.
Createdon
2007-07-25T20:07:00.000
Desireddirection
Down
Geo
Yes
Geotype
CB
Geovalue
503
Additive
No
Frequency
Annually
Lagtime
26
Reporting Period
Calendar Year
Critical
No
Measurement Type
Number
Fiscalyear
2016
Valuedate
2016-01-01T00:00:00.000
Acceptedvalueytd
NA
Multiplication Factor
1
City Commission on Human Rights
Agency: CCHR • Agency Name: City Commission on Human Rights • Id: 2314
Agency
CCHR
Agency Name
City Commission on Human Rights
Id
2314
Parentid
2314
Service
Enforce the NYC Human Rights Law.
Goal
Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.
Indicator
Complaints referred to the Office of Administrative Trials and Hearings
Retired
No
Source
Law Enforcement Bureau
Description
The number of complaints that the Law Enforcement Bureau refers to the Office of Administrative Trials and Hearings for trial.
Createdon
2007-05-22T16:34:00.000
Desireddirection
None
Geo
No
Additive
Yes
Frequency
Monthly
Lagtime
3
Reporting Period
Fiscal Year
Critical
No
Measurement Type
Number
Fiscalyear
2020
Valuedate
2020-03-01T00:00:00.000
Acceptedvalue
1
Acceptedvalueytd
17
Multiplication Factor
1
City Commission on Human Rights
Agency: CCHR • Agency Name: City Commission on Human Rights • Id: 15321
Agency
CCHR
Agency Name
City Commission on Human Rights
Id
15321
Parentid
15321
Service
Enforce the NYC Human Rights Law.
Goal
Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.
Indicator
Phone calls received by InfoLine staff
Retired
No
Source
Law Enforcement Bureau
Description
Total phone calls received by the Commission's InfoLine staff, including voicemails.
Createdon
2023-12-21T16:26:00.000
Desireddirection
None
Geo
No
Additive
Yes
Frequency
PMMR/MMR
Lagtime
2
Reporting Period
Fiscal Year
Critical
No
Measurement Type
Number
Fiscalyear
2023
Valuedate
2023-04-01T00:00:00.000
Acceptedvalueytd
NA
Multiplication Factor
1
City Commission on Human Rights
Agency: CCHR • Agency Name: City Commission on Human Rights • Id: 2304
Agency
CCHR
Agency Name
City Commission on Human Rights
Id
2304
Parentid
2304
Service
Enforce the NYC Human Rights Law.
Goal
Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.
Indicator
Complaints filed
Retired
No
Source
Law Enforcement Bureau
Description
The number of complaints of violations of the New York City Human Rights Law filed for investigation with the Law Enforcement Bureau during the reporting period.
Createdon
2007-05-22T16:34:00.000
Desireddirection
None
Geo
No
Additive
Yes
Frequency
Monthly
Lagtime
3
Reporting Period
Fiscal Year
Critical
Yes
Measurement Type
Number
Fiscalyear
2026
Valuedate
2025-09-01T00:00:00.000
Acceptedvalue
27
Acceptedvalueytd
93
Multiplication Factor
1
New York City Housing Authority
Agency: NYCHA • Agency Name: New York City Housing Authority • Id: 3169
Agency
NYCHA
Agency Name
New York City Housing Authority
Id
3169
Parentid
3169
Service
2 (Re)build, expand and preserve public housing and affordable housing stock
Goal
2a Preserve the public and affordable housing asset.
Indicator
Public Housing Portfolio — Unit Inventory (000)
Retired
No
Source
Performance Tracking and Analytics
Description
Number of apartments in public housing developments.
Createdon
2007-07-06T15:49:00.000
Desireddirection
None
Geo
No
Additive
No
Frequency
Monthly
Lagtime
2
Reporting Period
Fiscal Year
Critical
Yes
Measurement Type
Number
Fiscalyear
2023
Valuedate
2022-12-01T00:00:00.000
Acceptedvalue
162
Acceptedvalueytd
162
Multiplication Factor
1000
Department of Health and Mental Hygiene
Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene • Id: 5367
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Id
5367
Parentid
3684
Service
Prevent chronic disease by promoting access to health resources and a healthy environment.
Goal
Improve preventive health care.
Indicator
Infant mortality rate (per 1,000 live births) (CY) - Queens 1
Retired
No
Source
Bureau of Vital Statistics
Description
The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.
Createdon
2007-07-25T20:07:00.000
Desireddirection
Down
Geo
Yes
Geotype
CB
Geovalue
401
Additive
No
Frequency
Annually
Lagtime
26
Reporting Period
Calendar Year
Critical
No
Measurement Type
Number
Fiscalyear
2016
Valuedate
2015-12-01T00:00:00.000
Acceptedvalueytd
NA
Multiplication Factor
1
Department of Health and Mental Hygiene
Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene • Id: 5353
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Id
5353
Parentid
3684
Service
Prevent chronic disease by promoting access to health resources and a healthy environment.
Goal
Improve preventive health care.
Indicator
Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 5
Retired
No
Source
Bureau of Vital Statistics
Description
The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.
Createdon
2007-07-25T20:07:00.000
Desireddirection
Down
Geo
Yes
Geotype
CB
Geovalue
305
Additive
No
Frequency
Annually
Lagtime
26
Reporting Period
Calendar Year
Critical
No
Measurement Type
Number
Fiscalyear
2019
Valuedate
2019-01-01T00:00:00.000
Acceptedvalueytd
NA
Multiplication Factor
1
Department of Health and Mental Hygiene
Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene • Id: 5374
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Id
5374
Parentid
3684
Service
Prevent chronic disease by promoting access to health resources and a healthy environment.
Goal
Improve preventive health care.
Indicator
Infant mortality rate (per 1,000 live births) (CY) - Queens 8
Retired
No
Source
Bureau of Vital Statistics
Description
The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.
Createdon
2007-07-25T20:07:00.000
Desireddirection
Down
Geo
Yes
Geotype
CB
Geovalue
408
Additive
No
Frequency
Annually
Lagtime
26
Reporting Period
Calendar Year
Critical
No
Measurement Type
Number
Fiscalyear
2016
Valuedate
2015-12-01T00:00:00.000
Acceptedvalueytd
NA
Multiplication Factor
1
Department of Health and Mental Hygiene
Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene • Id: 5363
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Id
5363
Parentid
3684
Service
Prevent chronic disease by promoting access to health resources and a healthy environment.
Goal
Improve preventive health care.
Indicator
Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 15
Retired
No
Source
Bureau of Vital Statistics
Description
The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.
Createdon
2007-07-25T20:07:00.000
Desireddirection
Down
Geo
Yes
Geotype
CB
Geovalue
315
Additive
No
Frequency
Annually
Lagtime
26
Reporting Period
Calendar Year
Critical
No
Measurement Type
Number
Fiscalyear
2017
Valuedate
2017-04-01T00:00:00.000
Acceptedvalueytd
NA
Multiplication Factor
1
Department of Health and Mental Hygiene
Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene • Id: 5339
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Id
5339
Parentid
3684
Service
Prevent chronic disease by promoting access to health resources and a healthy environment.
Goal
Improve preventive health care.
Indicator
Infant mortality rate (per 1,000 live births) (CY) - Bronx 3
Retired
No
Source
Bureau of Vital Statistics
Description
The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.
Createdon
2007-07-25T20:07:00.000
Desireddirection
Down
Geo
Yes
Geotype
CB
Geovalue
203
Additive
No
Frequency
Annually
Lagtime
26
Reporting Period
Calendar Year
Critical
No
Measurement Type
Number
Fiscalyear
2023
Valuedate
2022-12-01T00:00:00.000
Acceptedvalueytd
NA
Multiplication Factor
1
Department of Health and Mental Hygiene
Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene • Id: 15295
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Id
15295
Parentid
15295
Service
Prevent chronic disease by promoting access to health resources and a healthy environment.
Goal
Improve preventive health care.
Indicator
Pregnancy-associated mortality ratio (per 100,000 live births) (Five-year averages) (CY)
Retired
No
Source
Bureau of Maternal Infant and Reproductive Health, MMRIA database
Description
The number of pregnancy-associated deaths among Black women and birthing people per 100,000 live births. Data is by calendar year. To address variability caused by small numbers of deaths, pregnancy-associated mortality ratios are presented as five-year rolling averages. There is a data lag time of 143 weeks due to Health Department protocol and CDC guidance on the case identification and review process timeline to accurately evaluate each death.
Createdon
2023-12-07T16:24:00.000
Desireddirection
Down
Geo
No
Additive
No
Frequency
Annually
Lagtime
75
Reporting Period
Calendar Year
Critical
No
Measurement Type
Number
Fiscalyear
2016
Valuedate
2015-12-01T00:00:00.000
Acceptedvalueytd
NA
Multiplication Factor
1
City Commission on Human Rights
Agency: CCHR • Agency Name: City Commission on Human Rights • Id: 15316
Agency
CCHR
Agency Name
City Commission on Human Rights
Id
15316
Parentid
15316
Service
Enforce the NYC Human Rights Law.
Goal
Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.
Indicator
Tests attempted for Human Rights Law violations in housing, employment, and disability accommodations
Retired
No
Source
Law Enforcement Bureau
Description
The number of tests that were attempted by Commission staff. Tests involve Law Enforcement staff reaching out to entities that may be violating the Human Rights Law, such as landlords or employers. Testing staff often seek services from these entities and note whether the entities' responses comply with the law.
Createdon
2023-12-21T16:13:00.000
Desireddirection
Up
Geo
No
Additive
Yes
Frequency
PMMR/MMR
Lagtime
2
Reporting Period
Fiscal Year
Critical
No
Measurement Type
Number
Fiscalyear
2019
Valuedate
2019-01-01T00:00:00.000
Acceptedvalueytd
NA
Multiplication Factor
1
Human Resources Administration
Agency: HRA • Agency Name: Human Resources Administration • Id: 10782
Agency
HRA
Agency Name
Human Resources Administration
Id
10782
Parentid
10782
Service
Agency-wide Management
Goal
Agency-wide Management indicators
Indicator
Fair Hearings requested
Retired
No
Source
HRA Office of Performance Management and Data Analytics (OPMDA)
Description
The cumulative number of client requests for hearings to contest decisions made by HRA regarding any benefit programs administered by HRA. For Fiscal Years 2019, 2020, and 2021, HRA adjusted its count of fair hearings requested to be consistent with how these requests are determined by New York State. This adjustment resulted in a slight decrease in the reported monthly number of fair hearings requested compared to previously reported data.
Createdon
2015-09-01T11:33:00.000
Desireddirection
None
Geo
No
Additive
No
Frequency
Monthly
Lagtime
4
Reporting Period
Fiscal Year
Critical
No
Measurement Type
Number
Fiscalyear
2026
Valuedate
2025-10-01T00:00:00.000
Acceptedvalue
14747
Acceptedvalueytd
54759
Multiplication Factor
1
Department of Health and Mental Hygiene
Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene • Id: 5331
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Id
5331
Parentid
3684
Service
Prevent chronic disease by promoting access to health resources and a healthy environment.
Goal
Improve preventive health care.
Indicator
Infant mortality rate (per 1,000 live births) (CY) - Manhattan 7
Retired
No
Source
Bureau of Vital Statistics
Description
The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.
Createdon
2007-07-25T20:07:00.000
Desireddirection
Down
Geo
Yes
Geotype
CB
Geovalue
107
Additive
No
Frequency
Annually
Lagtime
26
Reporting Period
Calendar Year
Critical
No
Measurement Type
Number
Fiscalyear
2017
Valuedate
2017-04-01T00:00:00.000
Acceptedvalueytd
NA
Multiplication Factor
1
Department of Health and Mental Hygiene
Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene • Id: 5358
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Id
5358
Parentid
3684
Service
Prevent chronic disease by promoting access to health resources and a healthy environment.
Goal
Improve preventive health care.
Indicator
Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 10
Retired
No
Source
Bureau of Vital Statistics
Description
The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.
Createdon
2007-07-25T20:07:00.000
Desireddirection
Down
Geo
Yes
Geotype
CB
Geovalue
310
Additive
No
Frequency
Annually
Lagtime
26
Reporting Period
Calendar Year
Critical
No
Measurement Type
Number
Fiscalyear
2016
Valuedate
2015-09-01T00:00:00.000
Acceptedvalueytd
NA
Multiplication Factor
1
Department of Health and Mental Hygiene
Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene • Id: 5363
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Id
5363
Parentid
3684
Service
Prevent chronic disease by promoting access to health resources and a healthy environment.
Goal
Improve preventive health care.
Indicator
Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 15
Retired
No
Source
Bureau of Vital Statistics
Description
The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.
Createdon
2007-07-25T20:07:00.000
Desireddirection
Down
Geo
Yes
Geotype
CB
Geovalue
315
Additive
No
Frequency
Annually
Lagtime
26
Reporting Period
Calendar Year
Critical
No
Measurement Type
Number
Fiscalyear
2016
Valuedate
2015-11-01T00:00:00.000
Acceptedvalueytd
NA
Multiplication Factor
1
Department of Health and Mental Hygiene
Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene • Id: 5382
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Id
5382
Parentid
3684
Service
Prevent chronic disease by promoting access to health resources and a healthy environment.
Goal
Improve preventive health care.
Indicator
Infant mortality rate (per 1,000 live births) (CY) - Staten Island 2
Retired
No
Source
Bureau of Vital Statistics
Description
The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.
Createdon
2007-07-25T20:07:00.000
Desireddirection
Down
Geo
Yes
Geotype
CB
Geovalue
502
Additive
No
Frequency
Annually
Lagtime
26
Reporting Period
Calendar Year
Critical
No
Measurement Type
Number
Fiscalyear
2024
Valuedate
2023-11-01T00:00:00.000
Acceptedvalueytd
NA
Multiplication Factor
1
New York City Police Department
Agency: NYPD • Agency Name: New York City Police Department • Id: 3960
Agency
NYPD
Agency Name
New York City Police Department
Id
3960
Parentid
3960
Service
Manage public safety programs related to criminal activity.
Goal
Reduce the incidence of youth crime
Indicator
Youth arrests for major felonies
Retired
No
Source
NYPD Office of Management Analysis and Planning
Description
Youth arrests for major felony crimes where youth is defined as 17 years of age and under.
Createdon
2007-09-04T18:41:00.000
Desireddirection
None
Geo
No
Additive
Yes
Frequency
PMMR/MMR
Lagtime
6
Reporting Period
Fiscal Year
Critical
No
Measurement Type
Number
Fiscalyear
2025
Valuedate
2025-06-01T00:00:00.000
Acceptedvalueytd
5536
Multiplication Factor
1
City Commission on Human Rights
Agency: CCHR • Agency Name: City Commission on Human Rights • Id: 2316
Agency
CCHR
Agency Name
City Commission on Human Rights
Id
2316
Parentid
2316
Service
Enforce the NYC Human Rights Law.
Goal
Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.
Indicator
Modifications for accessibility for people with disabilities
Retired
No
Source
Law Enforcement Bureau
Description
The number of matters where modifications are made to housing accommodations, public accommodations, or workplaces in order to allow for accessibility for individuals with disabilities.
Createdon
2007-05-22T16:34:00.000
Desireddirection
None
Geo
No
Additive
Yes
Frequency
Monthly
Lagtime
3
Reporting Period
Fiscal Year
Critical
No
Measurement Type
Number
Fiscalyear
2023
Valuedate
2022-11-01T00:00:00.000
Acceptedvalue
10
Acceptedvalueytd
66
Multiplication Factor
1
Department of Health and Mental Hygiene
Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene • Id: 5377
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Id
5377
Parentid
3684
Service
Prevent chronic disease by promoting access to health resources and a healthy environment.
Goal
Improve preventive health care.
Indicator
Infant mortality rate (per 1,000 live births) (CY) - Queens 11
Retired
No
Source
Bureau of Vital Statistics
Description
The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.
Createdon
2007-07-25T20:07:00.000
Desireddirection
Down
Geo
Yes
Geotype
CB
Geovalue
411
Additive
No
Frequency
Annually
Lagtime
26
Reporting Period
Calendar Year
Critical
No
Measurement Type
Number
Fiscalyear
2021
Valuedate
2020-07-01T00:00:00.000
Acceptedvalueytd
NA
Multiplication Factor
1
City Commission on Human Rights
Agency: CCHR • Agency Name: City Commission on Human Rights • Id: 15319
Agency
CCHR
Agency Name
City Commission on Human Rights
Id
15319
Parentid
15319
Service
Enforce the NYC Human Rights Law.
Goal
Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.
Indicator
Testing completion rate for Human Rights Law violations in housing, employment, and disability accommodations
Retired
No
Source
Law Enforcement Bureau
Description
The percentage of attempted tests that were successfully completed. Tests involve Law Enforcement staff reaching out to entities that may be violating the Human Rights Law, such as landlords or employers. Testing staff often seek services from these entities and note whether the entities' responses comply with the law.
Createdon
2023-12-21T16:20:00.000
Desireddirection
Up
Geo
No
Additive
No
Frequency
PMMR/MMR
Lagtime
2
Reporting Period
Fiscal Year
Critical
No
Measurement Type
Percentage
Fiscalyear
2022
Valuedate
2022-03-01T00:00:00.000
Acceptedvalueytd
NA
Multiplication Factor
1
Department of Health and Mental Hygiene
Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene • Id: 5073
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Id
5073
Parentid
3644
Service
Detect, prevent, and reduce the transmission of infectious diseases.
Goal
Prevent the transmission of vaccine-preventable diseases.
Indicator
Children in public schools who have completed required immunizations (%) - School District22
Retired
No
Source
Bureau of Immunization
Description
The number of children in public schools who are in compliance with all immunizations required by State public health law, divided by the number of children in grades K-12 enrolled in NYC public schools. This is reported monthly during the school year September through June. Data is not reported during July and August because these months are outside of the usual school year.
Createdon
2007-07-25T20:07:00.000
Desireddirection
Up
Geo
Yes
Geotype
SD
Geovalue
22
Additive
No
Frequency
Annually
Lagtime
4
Reporting Period
Fiscal Year
Critical
No
Measurement Type
Percentage
Fiscalyear
2026
Valuedate
2025-10-01T00:00:00.000
Acceptedvalueytd
NA
Multiplication Factor
1
City Commission on Human Rights
Agency: CCHR • Agency Name: City Commission on Human Rights • Id: 15316
Agency
CCHR
Agency Name
City Commission on Human Rights
Id
15316
Parentid
15316
Service
Enforce the NYC Human Rights Law.
Goal
Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.
Indicator
Tests attempted for Human Rights Law violations in housing, employment, and disability accommodations
Retired
No
Source
Law Enforcement Bureau
Description
The number of tests that were attempted by Commission staff. Tests involve Law Enforcement staff reaching out to entities that may be violating the Human Rights Law, such as landlords or employers. Testing staff often seek services from these entities and note whether the entities' responses comply with the law.
Createdon
2023-12-21T16:13:00.000
Desireddirection
Up
Geo
No
Additive
Yes
Frequency
PMMR/MMR
Lagtime
2
Reporting Period
Fiscal Year
Critical
No
Measurement Type
Number
Fiscalyear
2020
Valuedate
2019-07-01T00:00:00.000
Acceptedvalueytd
NA
Multiplication Factor
1
Department of Health and Mental Hygiene
Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene • Id: 5351
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Id
5351
Parentid
3684
Service
Prevent chronic disease by promoting access to health resources and a healthy environment.
Goal
Improve preventive health care.
Indicator
Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 3
Retired
No
Source
Bureau of Vital Statistics
Description
The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.
Createdon
2007-07-25T20:07:00.000
Desireddirection
Down
Geo
Yes
Geotype
CB
Geovalue
303
Additive
No
Frequency
Annually
Lagtime
26
Reporting Period
Calendar Year
Critical
No
Measurement Type
Number
Fiscalyear
2016
Valuedate
2016-01-01T00:00:00.000
Acceptedvalueytd
NA
Multiplication Factor
1
City Commission on Human Rights
Agency: CCHR • Agency Name: City Commission on Human Rights • Id: 2303
Agency
CCHR
Agency Name
City Commission on Human Rights
Id
2303
Parentid
2303
Service
Enforce the NYC Human Rights Law.
Goal
Investigate, prosecute and resolve complaints of discrimination, discriminatory harassment, and bias-based profiling in a timely and efficient manner.
Indicator
Pre-complaint resolutions
Retired
No
Source
Law Enforcement Bureau
Description
The number of matters resolved on consent of all parties prior to the filing of a complaint. Matters result from inquiries that require follow-up from the Law Enforcement Bureau.
Createdon
2007-05-22T16:34:00.000
Desireddirection
Up
Geo
No
Additive
Yes
Frequency
Monthly
Lagtime
3
Reporting Period
Fiscal Year
Critical
No
Measurement Type
Number
Fiscalyear
2016
Valuedate
2016-01-01T00:00:00.000
Acceptedvalue
15
Acceptedvalueytd
111
Multiplication Factor
1
Department of Health and Mental Hygiene
Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene • Id: 5357
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Id
5357
Parentid
3684
Service
Prevent chronic disease by promoting access to health resources and a healthy environment.
Goal
Improve preventive health care.
Indicator
Infant mortality rate (per 1,000 live births) (CY) - Brooklyn 9
Retired
No
Source
Bureau of Vital Statistics
Description
The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.
Createdon
2007-07-25T20:07:00.000
Desireddirection
Down
Geo
Yes
Geotype
CB
Geovalue
309
Additive
No
Frequency
Annually
Lagtime
26
Reporting Period
Calendar Year
Critical
No
Measurement Type
Number
Fiscalyear
2021
Valuedate
2021-01-01T00:00:00.000
Acceptedvalueytd
NA
Multiplication Factor
1
Department of Education
Agency: DOE • Agency Name: Department of Education • Id: 15620
Agency
DOE
Agency Name
Department of Education
Id
15620
Parentid
15620
Service
Educate New York City’s children to become productive, engaged adults.
Goal
Improve the ability of students with disabilities to progress academically and socially.
Indicator
Students with disabilities in grades 3 to 8 progressing into a higher level – English Language Arts (%)
Retired
No
Source
New York State Department of Education (NYSED); New York City Public Schools Office of Policy and Evaluation (OPE)
Description
The percent of students with disabilities who scored at Level 2, 3 or 4 on the New York State Education Department's Math test in a given year in grades 3-8 who scored at a lower level in the previous year. Scores are on a scale ranging from Level 1, below basic proficiency level, through Level 4, the advanced level.
Createdon
2024-07-30T15:48:00.000
Desireddirection
Up
Geo
No
Additive
No
Frequency
Annually
Lagtime
40
Reporting Period
School Year
Critical
Yes
Measurement Type
Percentage
Fiscalyear
2026
Valuedate
2025-10-01T00:00:00.000
Acceptedvalueytd
NA
Multiplication Factor
1
Housing Preservation and Development
Agency: HPD • Agency Name: Housing Preservation and Development • Id: 15917
Agency
HPD
Agency Name
Housing Preservation and Development
Id
15917
Parentid
15917
Service
Agency-wide Management
Goal
Agency-wide management indicators
Indicator
Total dollars disbursed for human services contracts ($000,000)
Retired
No
Source
Mayor's Office of Contract Services
Description
The amount of dollars disbursed to providers during the fiscal year. Represents total dollars disbursed within the fiscal year regardless of when the invoice was submitted.
Createdon
2025-12-09T10:45:00.000
Desireddirection
None
Geo
No
Additive
No
Frequency
Annually
Lagtime
12
Reporting Period
Fiscal Year
Critical
No
Measurement Type
Currency
Fiscalyear
2026
Valuedate
2025-10-01T00:00:00.000
Acceptedvalueytd
NA
Multiplication Factor
100000
Department of Health and Mental Hygiene
Agency: DOHMH • Agency Name: Department of Health and Mental Hygiene • Id: 5380
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Id
5380
Parentid
3684
Service
Prevent chronic disease by promoting access to health resources and a healthy environment.
Goal
Improve preventive health care.
Indicator
Infant mortality rate (per 1,000 live births) (CY) - Queens 14
Retired
No
Source
Bureau of Vital Statistics
Description
The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is by calendar year.
Createdon
2007-07-25T20:07:00.000
Desireddirection
Down
Geo
Yes
Geotype
CB
Geovalue
414
Additive
No
Frequency
Annually
Lagtime
26
Reporting Period
Calendar Year
Critical
No
Measurement Type
Number
Fiscalyear
2023
Valuedate
2022-12-01T00:00:00.000
Acceptedvalueytd
NA
Multiplication Factor
1
Department of Consumer and Worker Protection
Agency: DCWP • Agency Name: Department of Consumer and Worker Protection • Id: 7478
Agency
DCWP
Agency Name
Department of Consumer and Worker Protection
Id
7478
Parentid
3428
Service
Protect and advocate for consumers and ensure businesses comply with applicable laws and regulations
Goal
Respond to consumer complaints and mediate with businesses to achieve fair and timely outcomes.
Indicator
Mediated complaints resolved - Manhattan 6
Retired
No
Source
General Counsel Division
Description
The number of mediated complaints that have been closed based on the date the mediator enters an outcome. Mediations can be closed in several ways – agreement between the consumer and vendor is reached, a referral to DCWP’s General Counsel Division (GCD), referrals to other City agencies, and referrals to external entities such as New York State agencies.
Createdon
2007-07-25T19:57:00.000
Desireddirection
None
Geo
Yes
Geotype
CB
Geovalue
106
Additive
Yes
Frequency
Annually
Lagtime
4
Reporting Period
Fiscal Year
Critical
No
Measurement Type
Number
Fiscalyear
2026
Valuedate
2025-10-01T00:00:00.000
Acceptedvalueytd
NA
Multiplication Factor
1