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911 End-to-End Data

All incident segments for each of the first responding agencies (PD, FD and EMS) that contribute to the end-to-end response times.
This data set provides call volumes broken down by incident type for each Week Start time period as well as the timestamps and average response times (in seconds) for each segment of the call.

For the Incident Type Definitions please refer to this link.

Public Safety Mayor's Office of Operations (OPS) Dataset t7p9-n9dy 30 fields
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Dataset fields
Showing 50 real records
NYPD (Non-CIP)
Date: 2026-03-09T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2026-03-09T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
6398
Call To First Pickup
3.6
Call To Pd Calltaker Handoff
166.71
Call To Agency Dispatch
962.18
Call To Agency Arrival
4804.74
Call To First Arrival Multi
4664.94
Median Pickup
3
Median Calltaker Handoff
135
Median Dispatch
248.5
Median Travel
1928.5
Median Cumulative First
2590
Average Travel
64.04
Average Dispatch
13.26
Average Calltaker Processing
2.72
Average Pickup
0.06
FDNY
Date: 2026-03-09T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2026-03-09T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
292
Call To First Pickup
3.52
Call To Pd Calltaker Handoff
31.43
Call To Fdny Pickup
34.36
Call To Fdny Job Creation
86.69
Call To Agency Dispatch
97.57
Call To Agency Arrival
307.51
Call To First Arrival Multi
306.1
Median Pickup
3
Median Calltaker Handoff
15
Median Fdny Pickup
5
Median Fdny Job Creation
46
Median Dispatch
8
Median Travel
201.5
Median Cumulative First
291
Average Travel
3.5
Average Dispatch
0.15
Average Calltaker Processing
0.47
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
0.87
FDNY
Date: 2026-03-09T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2026-03-09T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
174
Call To First Pickup
3.63
Call To Pd Calltaker Handoff
55.35
Call To Fdny Pickup
36.08
Call To Fdny Job Creation
84.26
Call To Agency Dispatch
116.98
Call To Agency Arrival
404.74
Call To First Arrival Multi
403.59
Median Pickup
3
Median Calltaker Handoff
17
Median Fdny Pickup
5
Median Fdny Job Creation
42.5
Median Dispatch
8
Median Travel
259
Median Cumulative First
350
Average Travel
4.8
Average Dispatch
0.15
Average Calltaker Processing
0.86
Average Pickup
0.06
Average Fd Pickup
0.08
Average Fd Processing
0.8
FDNY
Date: 2026-03-09T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2026-03-09T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
3995
Call To First Pickup
3.47
Call To Pd Calltaker Handoff
387.6
Call To Ems Pickup
89.14
Call To Agency Job Creation
378.36
Call To Agency Dispatch
420.6
Call To Agency Arrival
784.16
Call To First Arrival Multi
694.03
Median Pickup
3
Median Calltaker Handoff
141
Median Ems Pickup
5
Median Ems Job Creation
60
Median Dispatch
8
Median Travel
339
Median Cumulative First
509
Average Travel
6.06
Average Dispatch
0.55
Average Ems Processing
3.63
Average Ems Pickup
0.09
Average Calltaker Processing
6.4
Average Pickup
0.06
EMS
Date: 2026-03-09T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2026-03-09T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
10015
Call To First Pickup
3.49
Call To Pd Calltaker Handoff
86.9
Call To Ems Pickup
93.72
Call To Agency Job Creation
152.19
Call To Agency Dispatch
292.01
Call To Agency Arrival
833.41
Call To First Arrival Multi
726.56
Median Pickup
3
Median Calltaker Handoff
79.5
Median Ems Pickup
11.5
Median Ems Job Creation
34.5
Median Dispatch
93
Median Travel
476.5
Median Cumulative First
568.5
Average Travel
9.02
Average Dispatch
3.42
Average Ems Processing
1
Average Ems Pickup
0.15
Average Calltaker Processing
1.39
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-03-09T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2026-03-09T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
2308
Call To First Pickup
3.78
Call To Pd Calltaker Handoff
145.43
Call To Agency Dispatch
669.84
Call To Agency Arrival
3223.57
Call To First Arrival Multi
3216.71
Median Pickup
3
Median Calltaker Handoff
118
Median Dispatch
157.5
Median Travel
1097
Median Cumulative First
1651.5
Average Travel
42.56
Average Dispatch
8.74
Average Calltaker Processing
2.36
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-03-09T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2026-03-09T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
4944
Call To First Pickup
3.46
Call To Pd Calltaker Handoff
174.06
Call To Agency Dispatch
1040.29
Call To Agency Arrival
3847.29
Call To First Arrival Multi
3798.18
Median Pickup
3
Median Calltaker Handoff
143
Median Dispatch
212
Median Travel
1166
Median Cumulative First
1890.5
Average Travel
46.78
Average Dispatch
14.44
Average Calltaker Processing
2.84
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-03-09T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2026-03-09T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
181
Call To First Pickup
3.2
Call To Pd Calltaker Handoff
176.92
Call To Agency Dispatch
427.24
Call To Agency Arrival
3233.57
Call To First Arrival Multi
2047.45
Median Pickup
3
Median Calltaker Handoff
144
Median Dispatch
87
Median Travel
1444
Median Cumulative First
730
Average Travel
46.77
Average Dispatch
4.17
Average Calltaker Processing
2.9
Average Pickup
0.05
EMS
Date: 2026-03-09T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2026-03-09T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
11088
Call To First Pickup
3.43
Call To Pd Calltaker Handoff
105.19
Call To Ems Pickup
113.89
Call To Agency Job Creation
174.83
Call To Agency Dispatch
964.34
Call To Agency Arrival
1870.41
Call To First Arrival Multi
1665.94
Median Pickup
3
Median Calltaker Handoff
94
Median Ems Pickup
12
Median Ems Job Creation
39
Median Dispatch
166.25
Median Travel
651.75
Median Cumulative First
893.5
Average Travel
15.1
Average Dispatch
14.32
Average Ems Processing
1.04
Average Ems Pickup
0.19
Average Calltaker Processing
1.7
Average Pickup
0.06
NYPD
Date: 2026-03-09T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2026-03-09T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
999
Call To First Pickup
3.54
Call To Pd Calltaker Handoff
143.53
Call To Agency Dispatch
271.08
Call To Agency Arrival
583.61
Call To First Arrival Multi
560.37
Median Pickup
3
Median Calltaker Handoff
112
Median Dispatch
63
Median Travel
190
Median Cumulative First
416
Average Travel
5.21
Average Dispatch
2.13
Average Calltaker Processing
2.33
Average Pickup
0.06
NYPD
Date: 2026-03-09T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2026-03-09T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2245
Call To First Pickup
3.53
Call To Pd Calltaker Handoff
142.76
Call To Agency Dispatch
283.23
Call To Agency Arrival
688.43
Call To First Arrival Multi
663.18
Median Pickup
3
Median Calltaker Handoff
108
Median Dispatch
69
Median Travel
251
Median Cumulative First
490
Average Travel
6.75
Average Dispatch
2.34
Average Calltaker Processing
2.32
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-03-09T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2026-03-09T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
3901
Call To First Pickup
3.42
Call To Pd Calltaker Handoff
211.05
Call To Agency Dispatch
1252.68
Call To Agency Arrival
6455.34
Call To First Arrival Multi
6347.83
Median Pickup
3
Median Calltaker Handoff
175
Median Dispatch
289
Median Travel
2898
Median Cumulative First
3748
Average Travel
86.71
Average Dispatch
17.36
Average Calltaker Processing
3.46
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-03-09T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2026-03-09T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
2934
Call To First Pickup
3.46
Call To Pd Calltaker Handoff
163.2
Call To Agency Dispatch
661.93
Call To Agency Arrival
1806.9
Call To First Arrival Multi
1794.89
Median Pickup
3
Median Calltaker Handoff
132
Median Dispatch
115.5
Median Travel
454.5
Median Cumulative First
841
Average Travel
19.08
Average Dispatch
8.31
Average Calltaker Processing
2.66
Average Pickup
0.06
FDNY
Date: 2026-03-02T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2026-03-02T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
260
Call To First Pickup
3.38
Call To Pd Calltaker Handoff
29.15
Call To Fdny Pickup
31.53
Call To Fdny Job Creation
85.23
Call To Agency Dispatch
97.06
Call To Agency Arrival
305.74
Call To First Arrival Multi
304.82
Median Pickup
3
Median Calltaker Handoff
16
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
8
Median Travel
200.5
Median Cumulative First
290.5
Average Travel
3.48
Average Dispatch
0.16
Average Calltaker Processing
0.43
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
0.89
NYPD (Non-CIP)
Date: 2026-03-02T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2026-03-02T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
2214
Call To First Pickup
3.58
Call To Pd Calltaker Handoff
143.46
Call To Agency Dispatch
643.22
Call To Agency Arrival
3010.07
Call To First Arrival Multi
3007.37
Median Pickup
3
Median Calltaker Handoff
116
Median Dispatch
151
Median Travel
1023
Median Cumulative First
1559
Average Travel
39.45
Average Dispatch
8.33
Average Calltaker Processing
2.33
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-03-02T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2026-03-02T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
4896
Call To First Pickup
3.45
Call To Pd Calltaker Handoff
174.06
Call To Agency Dispatch
878.79
Call To Agency Arrival
3495
Call To First Arrival Multi
3455.25
Median Pickup
3
Median Calltaker Handoff
140
Median Dispatch
200
Median Travel
1086
Median Cumulative First
1743.5
Average Travel
43.6
Average Dispatch
11.75
Average Calltaker Processing
2.84
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-03-02T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2026-03-02T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
2806
Call To First Pickup
3.55
Call To Pd Calltaker Handoff
157.56
Call To Agency Dispatch
570.76
Call To Agency Arrival
1637.33
Call To First Arrival Multi
1622.13
Median Pickup
3
Median Calltaker Handoff
128
Median Dispatch
108.5
Median Travel
450.5
Median Cumulative First
812.5
Average Travel
17.78
Average Dispatch
6.89
Average Calltaker Processing
2.57
Average Pickup
0.06
EMS
Date: 2026-03-02T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2026-03-02T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
9467
Call To First Pickup
3.43
Call To Pd Calltaker Handoff
84.88
Call To Ems Pickup
91.87
Call To Agency Job Creation
149.83
Call To Agency Dispatch
246.79
Call To Agency Arrival
779.9
Call To First Arrival Multi
681.15
Median Pickup
3
Median Calltaker Handoff
80
Median Ems Pickup
11
Median Ems Job Creation
34.5
Median Dispatch
87
Median Travel
470.5
Median Cumulative First
562.5
Average Travel
8.89
Average Dispatch
2.7
Average Ems Processing
0.99
Average Ems Pickup
0.15
Average Calltaker Processing
1.36
Average Pickup
0.06
FDNY
Date: 2026-03-02T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2026-03-02T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
3576
Call To First Pickup
3.41
Call To Pd Calltaker Handoff
352.86
Call To Ems Pickup
84.41
Call To Agency Job Creation
344.23
Call To Agency Dispatch
388.65
Call To Agency Arrival
763.74
Call To First Arrival Multi
660.46
Median Pickup
3
Median Calltaker Handoff
138
Median Ems Pickup
5
Median Ems Job Creation
58
Median Dispatch
7
Median Travel
350
Median Cumulative First
514
Average Travel
6.25
Average Dispatch
0.6
Average Ems Processing
3.15
Average Ems Pickup
0.1
Average Calltaker Processing
5.82
Average Pickup
0.06
NYPD
Date: 2026-03-02T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2026-03-02T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2092
Call To First Pickup
3.39
Call To Pd Calltaker Handoff
135.85
Call To Agency Dispatch
267.21
Call To Agency Arrival
661.48
Call To First Arrival Multi
642.38
Median Pickup
3
Median Calltaker Handoff
106
Median Dispatch
67
Median Travel
253
Median Cumulative First
477
Average Travel
6.57
Average Dispatch
2.19
Average Calltaker Processing
2.21
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-03-02T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2026-03-02T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
6157
Call To First Pickup
3.36
Call To Pd Calltaker Handoff
162.33
Call To Agency Dispatch
829.2
Call To Agency Arrival
4386.43
Call To First Arrival Multi
4255.87
Median Pickup
3
Median Calltaker Handoff
131
Median Dispatch
217
Median Travel
1783
Median Cumulative First
2375
Average Travel
59.29
Average Dispatch
11.11
Average Calltaker Processing
2.65
Average Pickup
0.06
FDNY
Date: 2026-03-02T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2026-03-02T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
2905
Call To First Pickup
3.56
Call To Pd Calltaker Handoff
186.48
Call To Fdny Pickup
54.34
Call To Fdny Job Creation
117.38
Call To Agency Dispatch
259.06
Call To Agency Arrival
613.26
Call To First Arrival Multi
540.1
Median Pickup
3
Median Calltaker Handoff
27
Median Fdny Pickup
5
Median Fdny Job Creation
46
Median Dispatch
7
Median Travel
319
Median Cumulative First
435
Average Travel
5.9
Average Dispatch
0.21
Average Calltaker Processing
3.05
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
1.05
NYPD
Date: 2026-03-02T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2026-03-02T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
765
Call To First Pickup
3.54
Call To Pd Calltaker Handoff
166.74
Call To Agency Dispatch
534.68
Call To Agency Arrival
1531.85
Call To First Arrival Multi
1509.38
Median Pickup
3
Median Calltaker Handoff
137
Median Dispatch
115
Median Travel
463
Median Cumulative First
798
Average Travel
16.62
Average Dispatch
6.13
Average Calltaker Processing
2.72
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-03-02T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2026-03-02T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
2079
Call To First Pickup
3.37
Call To Pd Calltaker Handoff
153.15
Call To Agency Dispatch
718.51
Call To Agency Arrival
2990.78
Call To First Arrival Multi
2960.28
Median Pickup
3
Median Calltaker Handoff
124
Median Dispatch
190
Median Travel
980
Median Cumulative First
1556
Average Travel
37.87
Average Dispatch
9.42
Average Calltaker Processing
2.5
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-03-02T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2026-03-02T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
3796
Call To First Pickup
3.42
Call To Pd Calltaker Handoff
199.83
Call To Agency Dispatch
1061.33
Call To Agency Arrival
6173.52
Call To First Arrival Multi
6102.25
Median Pickup
3
Median Calltaker Handoff
167
Median Dispatch
274
Median Travel
2820.5
Median Cumulative First
3629
Average Travel
85.2
Average Dispatch
14.36
Average Calltaker Processing
3.27
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-03-02T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2026-03-02T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
95
Call To First Pickup
3.62
Call To Pd Calltaker Handoff
129.97
Call To Agency Dispatch
539.8
Call To Agency Arrival
1352.06
Call To First Arrival Multi
1352.06
Median Pickup
3
Median Calltaker Handoff
109
Median Dispatch
139
Median Travel
602
Median Cumulative First
919
Average Travel
13.54
Average Dispatch
6.83
Average Calltaker Processing
2.11
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-03-02T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2026-03-02T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
302
Call To First Pickup
3.45
Call To Pd Calltaker Handoff
192.25
Call To Agency Dispatch
975.83
Call To Agency Arrival
4407.22
Call To First Arrival Multi
4169.38
Median Pickup
3
Median Calltaker Handoff
164
Median Dispatch
207.5
Median Travel
1533.5
Median Cumulative First
2069.5
Average Travel
57.19
Average Dispatch
13.06
Average Calltaker Processing
3.15
Average Pickup
0.06
FDNY
Date: 2026-03-02T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2026-03-02T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
310
Call To First Pickup
3.52
Call To Pd Calltaker Handoff
39.45
Call To Fdny Pickup
37.96
Call To Fdny Job Creation
85.18
Call To Agency Dispatch
99.48
Call To Agency Arrival
374.16
Call To First Arrival Multi
372.27
Median Pickup
3
Median Calltaker Handoff
19
Median Fdny Pickup
5
Median Fdny Job Creation
39
Median Dispatch
8.5
Median Travel
257.5
Median Cumulative First
348
Average Travel
4.58
Average Dispatch
0.16
Average Calltaker Processing
0.6
Average Pickup
0.06
Average Fd Pickup
0.08
Average Fd Processing
0.79
NYPD
Date: 2026-03-02T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2026-03-02T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
926
Call To First Pickup
3.39
Call To Pd Calltaker Handoff
141.07
Call To Agency Dispatch
269.77
Call To Agency Arrival
538.69
Call To First Arrival Multi
523.82
Median Pickup
3
Median Calltaker Handoff
105
Median Dispatch
64
Median Travel
184
Median Cumulative First
419.5
Average Travel
4.48
Average Dispatch
2.14
Average Calltaker Processing
2.29
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-03-02T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2026-03-02T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
142
Call To First Pickup
3.14
Call To Pd Calltaker Handoff
173.32
Call To Agency Dispatch
417.37
Call To Agency Arrival
3608.75
Call To First Arrival Multi
2428.82
Median Pickup
3
Median Calltaker Handoff
146.5
Median Dispatch
105.5
Median Travel
1511.5
Median Cumulative First
536.5
Average Travel
53.19
Average Dispatch
4.07
Average Calltaker Processing
2.84
Average Pickup
0.05
EMS
Date: 2026-03-02T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2026-03-02T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
11121
Call To First Pickup
3.39
Call To Pd Calltaker Handoff
106.67
Call To Ems Pickup
115.33
Call To Agency Job Creation
172.86
Call To Agency Dispatch
706.17
Call To Agency Arrival
1541.52
Call To First Arrival Multi
1379.25
Median Pickup
3
Median Calltaker Handoff
93
Median Ems Pickup
11.5
Median Ems Job Creation
38.5
Median Dispatch
134
Median Travel
639
Median Cumulative First
840.5
Average Travel
13.92
Average Dispatch
9.99
Average Ems Processing
0.98
Average Ems Pickup
0.19
Average Calltaker Processing
1.72
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-03-02T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Investigate/Possible Crime
Date
2026-03-02T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Investigate/Possible Crime
Of Incidents Calculated
1
Call To First Pickup
4
Call To Pd Calltaker Handoff
164
Call To Agency Dispatch
2456
Call To Agency Arrival
7263
Call To First Arrival Multi
7263
Median Pickup
4
Median Calltaker Handoff
160
Median Dispatch
2292
Median Travel
4807
Median Cumulative First
7263
Average Travel
80.12
Average Dispatch
38.2
Average Calltaker Processing
2.67
Average Pickup
0.07
FDNY
Date: 2026-02-23T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2026-02-23T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
792
Call To First Pickup
3.84
Call To Pd Calltaker Handoff
40.61
Call To Fdny Pickup
38.67
Call To Fdny Job Creation
110.87
Call To Agency Dispatch
127.59
Call To Agency Arrival
420.3
Call To First Arrival Multi
415.51
Median Pickup
3
Median Calltaker Handoff
18
Median Fdny Pickup
5
Median Fdny Job Creation
40
Median Dispatch
12
Median Travel
280
Median Cumulative First
378
Average Travel
4.88
Average Dispatch
0.21
Average Calltaker Processing
0.61
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
1.2
NYPD
Date: 2026-02-23T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2026-02-23T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
1922
Call To First Pickup
3.91
Call To Pd Calltaker Handoff
142.25
Call To Agency Dispatch
314.13
Call To Agency Arrival
741.24
Call To First Arrival Multi
715.66
Median Pickup
3
Median Calltaker Handoff
108.5
Median Dispatch
69
Median Travel
275
Median Cumulative First
502
Average Travel
7.12
Average Dispatch
2.86
Average Calltaker Processing
2.31
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2026-02-23T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2026-02-23T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
2720
Call To First Pickup
3.81
Call To Pd Calltaker Handoff
157.97
Call To Agency Dispatch
607.52
Call To Agency Arrival
1737.31
Call To First Arrival Multi
1727.18
Median Pickup
3
Median Calltaker Handoff
130
Median Dispatch
111.5
Median Travel
493.5
Median Cumulative First
880
Average Travel
18.83
Average Dispatch
7.49
Average Calltaker Processing
2.57
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-02-23T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2026-02-23T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
3150
Call To First Pickup
3.95
Call To Pd Calltaker Handoff
205.7
Call To Agency Dispatch
1101.06
Call To Agency Arrival
6214.79
Call To First Arrival Multi
6104
Median Pickup
3
Median Calltaker Handoff
173.5
Median Dispatch
270
Median Travel
2750
Median Cumulative First
3642
Average Travel
85.23
Average Dispatch
14.92
Average Calltaker Processing
3.36
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2026-02-23T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2026-02-23T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
294
Call To First Pickup
3.84
Call To Pd Calltaker Handoff
187.38
Call To Agency Dispatch
1085.96
Call To Agency Arrival
4615.8
Call To First Arrival Multi
4465.64
Median Pickup
3
Median Calltaker Handoff
162
Median Dispatch
300
Median Travel
1678.5
Median Cumulative First
2658.5
Average Travel
58.83
Average Dispatch
14.98
Average Calltaker Processing
3.06
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-02-23T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2026-02-23T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
1756
Call To First Pickup
4.11
Call To Pd Calltaker Handoff
152.61
Call To Agency Dispatch
789.45
Call To Agency Arrival
3438.55
Call To First Arrival Multi
3387.58
Median Pickup
3
Median Calltaker Handoff
126
Median Dispatch
206
Median Travel
1232.5
Median Cumulative First
1934
Average Travel
44.15
Average Dispatch
10.61
Average Calltaker Processing
2.48
Average Pickup
0.07
FDNY
Date: 2026-02-23T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2026-02-23T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
3333
Call To First Pickup
4.08
Call To Pd Calltaker Handoff
183.77
Call To Fdny Pickup
55.95
Call To Fdny Job Creation
120.64
Call To Agency Dispatch
261.82
Call To Agency Arrival
659.8
Call To First Arrival Multi
614.2
Median Pickup
3
Median Calltaker Handoff
28
Median Fdny Pickup
5
Median Fdny Job Creation
49
Median Dispatch
8
Median Travel
348
Median Cumulative First
477
Average Travel
6.63
Average Dispatch
0.25
Average Calltaker Processing
2.99
Average Pickup
0.07
Average Fd Pickup
0.09
Average Fd Processing
1.08
NYPD
Date: 2026-02-23T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2026-02-23T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
715
Call To First Pickup
3.87
Call To Pd Calltaker Handoff
169.39
Call To Agency Dispatch
604.67
Call To Agency Arrival
1742.56
Call To First Arrival Multi
1739.5
Median Pickup
3
Median Calltaker Handoff
139
Median Dispatch
110
Median Travel
498
Median Cumulative First
890
Average Travel
18.96
Average Dispatch
7.25
Average Calltaker Processing
2.76
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-02-23T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2026-02-23T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
5050
Call To First Pickup
3.83
Call To Pd Calltaker Handoff
172.49
Call To Agency Dispatch
880.21
Call To Agency Arrival
3686.9
Call To First Arrival Multi
3647.93
Median Pickup
3
Median Calltaker Handoff
144
Median Dispatch
205
Median Travel
1108.5
Median Cumulative First
1841
Average Travel
46.78
Average Dispatch
11.8
Average Calltaker Processing
2.81
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-02-23T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2026-02-23T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
2417
Call To First Pickup
4.13
Call To Pd Calltaker Handoff
146.06
Call To Agency Dispatch
587.91
Call To Agency Arrival
3100.34
Call To First Arrival Multi
3100.34
Median Pickup
3
Median Calltaker Handoff
119
Median Dispatch
146
Median Travel
1165
Median Cumulative First
1679
Average Travel
41.87
Average Dispatch
7.36
Average Calltaker Processing
2.37
Average Pickup
0.07
EMS
Date: 2026-02-23T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2026-02-23T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
10007
Call To First Pickup
3.88
Call To Pd Calltaker Handoff
87.72
Call To Ems Pickup
95.1
Call To Agency Job Creation
153
Call To Agency Dispatch
361.17
Call To Agency Arrival
979.28
Call To First Arrival Multi
857.19
Median Pickup
3
Median Calltaker Handoff
83
Median Ems Pickup
11.5
Median Ems Job Creation
35
Median Dispatch
97.5
Median Travel
539.75
Median Cumulative First
634.5
Average Travel
10.3
Average Dispatch
4.56
Average Ems Processing
0.99
Average Ems Pickup
0.16
Average Calltaker Processing
1.4
Average Pickup
0.06
NYPD
Date: 2026-02-23T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2026-02-23T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
866
Call To First Pickup
3.83
Call To Pd Calltaker Handoff
140.97
Call To Agency Dispatch
261.24
Call To Agency Arrival
562.31
Call To First Arrival Multi
546.3
Median Pickup
3
Median Calltaker Handoff
111
Median Dispatch
63
Median Travel
203
Median Cumulative First
421
Average Travel
5.02
Average Dispatch
2
Average Calltaker Processing
2.29
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2026-02-23T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2026-02-23T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
88
Call To First Pickup
4.74
Call To Pd Calltaker Handoff
130.49
Call To Agency Dispatch
371.89
Call To Agency Arrival
1037.5
Call To First Arrival Multi
1035.92
Median Pickup
3
Median Calltaker Handoff
95
Median Dispatch
130.5
Median Travel
415
Median Cumulative First
724
Average Travel
11.09
Average Dispatch
4.02
Average Calltaker Processing
2.1
Average Pickup
0.08
NYPD (Non-CIP)
Date: 2026-02-23T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2026-02-23T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
6139
Call To First Pickup
3.77
Call To Pd Calltaker Handoff
165.37
Call To Agency Dispatch
863.32
Call To Agency Arrival
4553.76
Call To First Arrival Multi
4387.07
Median Pickup
3
Median Calltaker Handoff
134
Median Dispatch
228
Median Travel
1946
Median Cumulative First
2484
Average Travel
61.51
Average Dispatch
11.63
Average Calltaker Processing
2.69
Average Pickup
0.06
FDNY
Date: 2026-02-23T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2026-02-23T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
4002
Call To First Pickup
3.92
Call To Pd Calltaker Handoff
472.29
Call To Ems Pickup
87.24
Call To Agency Job Creation
461.28
Call To Agency Dispatch
522.19
Call To Agency Arrival
931.51
Call To First Arrival Multi
816.76
Median Pickup
3
Median Calltaker Handoff
142
Median Ems Pickup
5
Median Ems Job Creation
62
Median Dispatch
8
Median Travel
377
Median Cumulative First
549.5
Average Travel
6.82
Average Dispatch
0.83
Average Ems Processing
5.25
Average Ems Pickup
0.1
Average Calltaker Processing
7.81
Average Pickup
0.07
EMS
Date: 2026-02-23T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2026-02-23T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
11056
Call To First Pickup
3.79
Call To Pd Calltaker Handoff
108.91
Call To Ems Pickup
118.83
Call To Agency Job Creation
176.92
Call To Agency Dispatch
1430.69
Call To Agency Arrival
2455.36
Call To First Arrival Multi
2217.99
Median Pickup
3
Median Calltaker Handoff
95
Median Ems Pickup
13
Median Ems Job Creation
38.5
Median Dispatch
198.5
Median Travel
702.75
Median Cumulative First
1070.5
Average Travel
17.08
Average Dispatch
22.03
Average Ems Processing
0.99
Average Ems Pickup
0.21
Average Calltaker Processing
1.75
Average Pickup
0.06
FDNY
Date: 2026-02-23T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2026-02-23T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
264
Call To First Pickup
3.69
Call To Pd Calltaker Handoff
29.59
Call To Fdny Pickup
32.45
Call To Fdny Job Creation
83.27
Call To Agency Dispatch
95.64
Call To Agency Arrival
316.58
Call To First Arrival Multi
316.15
Median Pickup
3
Median Calltaker Handoff
16
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
9
Median Travel
207.5
Median Cumulative First
299
Average Travel
3.68
Average Dispatch
0.18
Average Calltaker Processing
0.43
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
0.85
NYPD (Non-CIP)
Date: 2026-02-23T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2026-02-23T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
134
Call To First Pickup
3.27
Call To Pd Calltaker Handoff
190.07
Call To Agency Dispatch
560.42
Call To Agency Arrival
3533.36
Call To First Arrival Multi
1657.75
Median Pickup
3
Median Calltaker Handoff
154
Median Dispatch
150
Median Travel
1850
Median Cumulative First
547.5
Average Travel
49.55
Average Dispatch
6.17
Average Calltaker Processing
3.11
Average Pickup
0.05
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