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911 End-to-End Data

All incident segments for each of the first responding agencies (PD, FD and EMS) that contribute to the end-to-end response times.
This data set provides call volumes broken down by incident type for each Week Start time period as well as the timestamps and average response times (in seconds) for each segment of the call.

For the Incident Type Definitions please refer to this link.

Public Safety Mayor's Office of Operations (OPS) Dataset t7p9-n9dy 30 fields
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Dataset fields
Showing 50 real records
FDNY
Date: 2025-09-01T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2025-09-01T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
3934
Call To First Pickup
3.8
Call To Pd Calltaker Handoff
364.72
Call To Ems Pickup
84.37
Call To Agency Job Creation
355.68
Call To Agency Dispatch
402.58
Call To Agency Arrival
757.36
Call To First Arrival Multi
645.9
Median Pickup
3
Median Calltaker Handoff
134
Median Ems Pickup
5
Median Ems Job Creation
56
Median Dispatch
8
Median Travel
330
Median Cumulative First
490
Average Travel
5.91
Average Dispatch
0.63
Average Ems Processing
3.19
Average Ems Pickup
0.08
Average Calltaker Processing
6.02
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-09-01T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2025-09-01T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
1707
Call To First Pickup
3.7
Call To Pd Calltaker Handoff
160.72
Call To Agency Dispatch
958.19
Call To Agency Arrival
3605.07
Call To First Arrival Multi
3584.58
Median Pickup
3
Median Calltaker Handoff
132
Median Dispatch
239
Median Travel
1131
Median Cumulative First
1824
Average Travel
44.11
Average Dispatch
13.29
Average Calltaker Processing
2.62
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-09-01T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2025-09-01T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
6518
Call To First Pickup
3.6
Call To Pd Calltaker Handoff
165.35
Call To Agency Dispatch
1127.69
Call To Agency Arrival
4933.57
Call To First Arrival Multi
4774.7
Median Pickup
3
Median Calltaker Handoff
133
Median Dispatch
260
Median Travel
1744
Median Cumulative First
2483
Average Travel
63.43
Average Dispatch
16.04
Average Calltaker Processing
2.7
Average Pickup
0.06
NYPD
Date: 2025-09-01T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2025-09-01T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
1132
Call To First Pickup
3.63
Call To Pd Calltaker Handoff
141.67
Call To Agency Dispatch
288.15
Call To Agency Arrival
588.34
Call To First Arrival Multi
572.29
Median Pickup
3
Median Calltaker Handoff
108
Median Dispatch
71
Median Travel
195.5
Median Cumulative First
422
Average Travel
5
Average Dispatch
2.44
Average Calltaker Processing
2.3
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-09-01T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2025-09-01T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
309
Call To First Pickup
3.84
Call To Pd Calltaker Handoff
190.1
Call To Agency Dispatch
1402.28
Call To Agency Arrival
5787.6
Call To First Arrival Multi
5521.19
Median Pickup
3
Median Calltaker Handoff
167
Median Dispatch
373
Median Travel
2326
Median Cumulative First
3549
Average Travel
73.09
Average Dispatch
20.2
Average Calltaker Processing
3.1
Average Pickup
0.06
FDNY
Date: 2025-09-01T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2025-09-01T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
185
Call To First Pickup
4.68
Call To Pd Calltaker Handoff
45.22
Call To Fdny Pickup
37.15
Call To Fdny Job Creation
91.14
Call To Agency Dispatch
113.03
Call To Agency Arrival
411.85
Call To First Arrival Multi
403.96
Median Pickup
3
Median Calltaker Handoff
17
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
8
Median Travel
279
Median Cumulative First
367
Average Travel
4.98
Average Dispatch
0.17
Average Calltaker Processing
0.68
Average Pickup
0.08
Average Fd Pickup
0.08
Average Fd Processing
0.9
FDNY
Date: 2025-09-01T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2025-09-01T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
246
Call To First Pickup
3.47
Call To Pd Calltaker Handoff
34.53
Call To Fdny Pickup
33.86
Call To Fdny Job Creation
87.05
Call To Agency Dispatch
102.24
Call To Agency Arrival
302.63
Call To First Arrival Multi
297.9
Median Pickup
3
Median Calltaker Handoff
17
Median Fdny Pickup
5
Median Fdny Job Creation
48
Median Dispatch
8
Median Travel
197
Median Cumulative First
288.5
Average Travel
3.34
Average Dispatch
0.16
Average Calltaker Processing
0.52
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
0.89
NYPD
Date: 2025-09-01T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2025-09-01T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2691
Call To First Pickup
3.69
Call To Pd Calltaker Handoff
138.36
Call To Agency Dispatch
347.46
Call To Agency Arrival
850.75
Call To First Arrival Multi
793.12
Median Pickup
3
Median Calltaker Handoff
103
Median Dispatch
80
Median Travel
277
Median Cumulative First
525
Average Travel
8.39
Average Dispatch
3.48
Average Calltaker Processing
2.24
Average Pickup
0.06
NYPD
Date: 2025-09-01T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2025-09-01T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
829
Call To First Pickup
3.8
Call To Pd Calltaker Handoff
171.59
Call To Agency Dispatch
816.9
Call To Agency Arrival
2061.93
Call To First Arrival Multi
2035.05
Median Pickup
3
Median Calltaker Handoff
146
Median Dispatch
147
Median Travel
498
Median Cumulative First
957
Average Travel
20.75
Average Dispatch
10.76
Average Calltaker Processing
2.8
Average Pickup
0.06
FDNY
Date: 2025-09-01T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2025-09-01T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
2755
Call To First Pickup
3.75
Call To Pd Calltaker Handoff
169.54
Call To Fdny Pickup
56.38
Call To Fdny Job Creation
117.71
Call To Agency Dispatch
239.08
Call To Agency Arrival
580.21
Call To First Arrival Multi
541.74
Median Pickup
3
Median Calltaker Handoff
31
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
7
Median Travel
301
Median Cumulative First
421
Average Travel
5.69
Average Dispatch
0.2
Average Calltaker Processing
2.76
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
1.02
NYPD (Non-CIP)
Date: 2025-08-25T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2025-08-25T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
118
Call To First Pickup
3.57
Call To Pd Calltaker Handoff
127.78
Call To Agency Dispatch
702
Call To Agency Arrival
1839.22
Call To First Arrival Multi
1734.66
Median Pickup
3
Median Calltaker Handoff
89
Median Dispatch
118.5
Median Travel
616.5
Median Cumulative First
959
Average Travel
18.95
Average Dispatch
9.57
Average Calltaker Processing
2.07
Average Pickup
0.06
EMS
Date: 2025-08-25T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2025-08-25T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
12249
Call To First Pickup
3.52
Call To Pd Calltaker Handoff
103.19
Call To Ems Pickup
110.86
Call To Agency Job Creation
168.56
Call To Agency Dispatch
502.99
Call To Agency Arrival
1263.26
Call To First Arrival Multi
1159.51
Median Pickup
3
Median Calltaker Handoff
92.5
Median Ems Pickup
10.5
Median Ems Job Creation
37.5
Median Dispatch
112
Median Travel
598.5
Median Cumulative First
776
Average Travel
12.67
Average Dispatch
6.66
Average Ems Processing
0.98
Average Ems Pickup
0.17
Average Calltaker Processing
1.66
Average Pickup
0.06
FDNY
Date: 2025-08-25T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2025-08-25T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
3705
Call To First Pickup
3.51
Call To Pd Calltaker Handoff
356.42
Call To Ems Pickup
83.42
Call To Agency Job Creation
347.66
Call To Agency Dispatch
390.46
Call To Agency Arrival
734.05
Call To First Arrival Multi
624.39
Median Pickup
3
Median Calltaker Handoff
135
Median Ems Pickup
5
Median Ems Job Creation
57
Median Dispatch
8
Median Travel
325
Median Cumulative First
481
Average Travel
5.73
Average Dispatch
0.57
Average Ems Processing
2.83
Average Ems Pickup
0.09
Average Calltaker Processing
5.88
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-08-25T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2025-08-25T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
3124
Call To First Pickup
3.53
Call To Pd Calltaker Handoff
160.87
Call To Agency Dispatch
861.34
Call To Agency Arrival
1939.85
Call To First Arrival Multi
1929.26
Median Pickup
3
Median Calltaker Handoff
134
Median Dispatch
135
Median Travel
450.5
Median Cumulative First
872
Average Travel
17.98
Average Dispatch
11.67
Average Calltaker Processing
2.62
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-08-25T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2025-08-25T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
4491
Call To First Pickup
3.59
Call To Pd Calltaker Handoff
195.76
Call To Agency Dispatch
1507.43
Call To Agency Arrival
7308.29
Call To First Arrival Multi
7180.12
Median Pickup
3
Median Calltaker Handoff
168
Median Dispatch
296
Median Travel
2960
Median Cumulative First
3846
Average Travel
96.68
Average Dispatch
21.86
Average Calltaker Processing
3.2
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-08-25T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2025-08-25T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
6472
Call To First Pickup
3.56
Call To Pd Calltaker Handoff
164.07
Call To Agency Dispatch
1061.43
Call To Agency Arrival
4855.78
Call To First Arrival Multi
4720.22
Median Pickup
3
Median Calltaker Handoff
132
Median Dispatch
238
Median Travel
1742.5
Median Cumulative First
2437.5
Average Travel
63.24
Average Dispatch
14.96
Average Calltaker Processing
2.68
Average Pickup
0.06
EMS
Date: 2025-08-25T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2025-08-25T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
9673
Call To First Pickup
3.57
Call To Pd Calltaker Handoff
83.75
Call To Ems Pickup
89.81
Call To Agency Job Creation
147.23
Call To Agency Dispatch
211.6
Call To Agency Arrival
664.06
Call To First Arrival Multi
592.01
Median Pickup
3
Median Calltaker Handoff
81.5
Median Ems Pickup
10
Median Ems Job Creation
34
Median Dispatch
81
Median Travel
401.5
Median Cumulative First
514
Average Travel
7.54
Average Dispatch
2.13
Average Ems Processing
0.98
Average Ems Pickup
0.13
Average Calltaker Processing
1.34
Average Pickup
0.06
FDNY
Date: 2025-08-25T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2025-08-25T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
208
Call To First Pickup
3.42
Call To Pd Calltaker Handoff
43.98
Call To Fdny Pickup
36.6
Call To Fdny Job Creation
91.31
Call To Agency Dispatch
112.3
Call To Agency Arrival
403.1
Call To First Arrival Multi
394.45
Median Pickup
3
Median Calltaker Handoff
17
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
8
Median Travel
248.5
Median Cumulative First
338
Average Travel
4.85
Average Dispatch
0.16
Average Calltaker Processing
0.68
Average Pickup
0.06
Average Fd Pickup
0.08
Average Fd Processing
0.91
FDNY
Date: 2025-08-25T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2025-08-25T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
2601
Call To First Pickup
3.48
Call To Pd Calltaker Handoff
143.39
Call To Fdny Pickup
55.01
Call To Fdny Job Creation
109.52
Call To Agency Dispatch
209.91
Call To Agency Arrival
542.77
Call To First Arrival Multi
509.03
Median Pickup
3
Median Calltaker Handoff
28
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
7
Median Travel
297
Median Cumulative First
418
Average Travel
5.55
Average Dispatch
0.23
Average Calltaker Processing
2.33
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
0.91
NYPD
Date: 2025-08-25T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2025-08-25T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2594
Call To First Pickup
3.46
Call To Pd Calltaker Handoff
137.16
Call To Agency Dispatch
327.67
Call To Agency Arrival
799.01
Call To First Arrival Multi
776
Median Pickup
3
Median Calltaker Handoff
102
Median Dispatch
78
Median Travel
254
Median Cumulative First
504
Average Travel
7.86
Average Dispatch
3.18
Average Calltaker Processing
2.23
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-08-25T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2025-08-25T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
255
Call To First Pickup
3.89
Call To Pd Calltaker Handoff
199.04
Call To Agency Dispatch
1342.53
Call To Agency Arrival
4749.51
Call To First Arrival Multi
4325.23
Median Pickup
3
Median Calltaker Handoff
179
Median Dispatch
374
Median Travel
1737
Median Cumulative First
2212
Average Travel
56.78
Average Dispatch
19.06
Average Calltaker Processing
3.25
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-08-25T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2025-08-25T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
150
Call To First Pickup
4.24
Call To Pd Calltaker Handoff
177.2
Call To Agency Dispatch
570.35
Call To Agency Arrival
3776.99
Call To First Arrival Multi
2079.52
Median Pickup
3
Median Calltaker Handoff
150
Median Dispatch
154
Median Travel
1636
Median Cumulative First
583.5
Average Travel
53.44
Average Dispatch
6.55
Average Calltaker Processing
2.88
Average Pickup
0.07
NYPD
Date: 2025-08-25T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2025-08-25T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
1099
Call To First Pickup
3.45
Call To Pd Calltaker Handoff
145.61
Call To Agency Dispatch
287.84
Call To Agency Arrival
559.74
Call To First Arrival Multi
535.56
Median Pickup
3
Median Calltaker Handoff
115
Median Dispatch
70
Median Travel
186
Median Cumulative First
419
Average Travel
4.53
Average Dispatch
2.37
Average Calltaker Processing
2.37
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-08-25T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2025-08-25T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
1777
Call To First Pickup
3.6
Call To Pd Calltaker Handoff
161.4
Call To Agency Dispatch
924.6
Call To Agency Arrival
3692.72
Call To First Arrival Multi
3651.06
Median Pickup
3
Median Calltaker Handoff
136
Median Dispatch
200
Median Travel
1248
Median Cumulative First
1892
Average Travel
46.14
Average Dispatch
12.72
Average Calltaker Processing
2.63
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-08-25T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2025-08-25T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
5302
Call To First Pickup
3.51
Call To Pd Calltaker Handoff
172.17
Call To Agency Dispatch
1333.63
Call To Agency Arrival
4236.23
Call To First Arrival Multi
4193.23
Median Pickup
3
Median Calltaker Handoff
144
Median Dispatch
248.5
Median Travel
1128.5
Median Cumulative First
1927
Average Travel
48.38
Average Dispatch
19.36
Average Calltaker Processing
2.81
Average Pickup
0.06
FDNY
Date: 2025-08-25T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2025-08-25T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
243
Call To First Pickup
3.73
Call To Pd Calltaker Handoff
29.8
Call To Fdny Pickup
33.93
Call To Fdny Job Creation
86.62
Call To Agency Dispatch
96.28
Call To Agency Arrival
300.03
Call To First Arrival Multi
298.57
Median Pickup
3
Median Calltaker Handoff
16
Median Fdny Pickup
5
Median Fdny Job Creation
47.5
Median Dispatch
8
Median Travel
192
Median Cumulative First
290
Average Travel
3.4
Average Dispatch
0.16
Average Calltaker Processing
0.43
Average Pickup
0.06
Average Fd Pickup
0.08
Average Fd Processing
0.88
NYPD (Non-CIP)
Date: 2025-08-25T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2025-08-25T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
2122
Call To First Pickup
3.54
Call To Pd Calltaker Handoff
143.59
Call To Agency Dispatch
774.24
Call To Agency Arrival
3254.89
Call To First Arrival Multi
3253.67
Median Pickup
3
Median Calltaker Handoff
116
Median Dispatch
167
Median Travel
1091
Median Cumulative First
1688.5
Average Travel
41.34
Average Dispatch
10.51
Average Calltaker Processing
2.33
Average Pickup
0.06
NYPD
Date: 2025-08-25T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2025-08-25T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
914
Call To First Pickup
3.48
Call To Pd Calltaker Handoff
169.74
Call To Agency Dispatch
712.05
Call To Agency Arrival
1901.75
Call To First Arrival Multi
1878.6
Median Pickup
3
Median Calltaker Handoff
141
Median Dispatch
137
Median Travel
459
Median Cumulative First
840.5
Average Travel
19.83
Average Dispatch
9.04
Average Calltaker Processing
2.77
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-08-18T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2025-08-18T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
1782
Call To First Pickup
3.49
Call To Pd Calltaker Handoff
163.85
Call To Agency Dispatch
831.99
Call To Agency Arrival
3572.59
Call To First Arrival Multi
3534.74
Median Pickup
3
Median Calltaker Handoff
137
Median Dispatch
194
Median Travel
1242
Median Cumulative First
1937.5
Average Travel
45.68
Average Dispatch
11.14
Average Calltaker Processing
2.67
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-08-18T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2025-08-18T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
135
Call To First Pickup
3.71
Call To Pd Calltaker Handoff
174.46
Call To Agency Dispatch
484.11
Call To Agency Arrival
4429.5
Call To First Arrival Multi
2755.45
Median Pickup
3
Median Calltaker Handoff
146
Median Dispatch
93
Median Travel
2115
Median Cumulative First
593
Average Travel
65.76
Average Dispatch
5.16
Average Calltaker Processing
2.85
Average Pickup
0.06
FDNY
Date: 2025-08-18T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2025-08-18T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
3728
Call To First Pickup
3.4
Call To Pd Calltaker Handoff
318.36
Call To Ems Pickup
83.9
Call To Agency Job Creation
310.1
Call To Agency Dispatch
350.86
Call To Agency Arrival
697.9
Call To First Arrival Multi
597.38
Median Pickup
3
Median Calltaker Handoff
135
Median Ems Pickup
5
Median Ems Job Creation
57
Median Dispatch
8
Median Travel
326.5
Median Cumulative First
483
Average Travel
5.78
Average Dispatch
0.54
Average Ems Processing
2.65
Average Ems Pickup
0.09
Average Calltaker Processing
5.25
Average Pickup
0.06
EMS
Date: 2025-08-18T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2025-08-18T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
11957
Call To First Pickup
3.4
Call To Pd Calltaker Handoff
103.46
Call To Ems Pickup
110.82
Call To Agency Job Creation
167.62
Call To Agency Dispatch
506.33
Call To Agency Arrival
1264.13
Call To First Arrival Multi
1151.8
Median Pickup
3
Median Calltaker Handoff
94
Median Ems Pickup
9.5
Median Ems Job Creation
37
Median Dispatch
110.5
Median Travel
602.75
Median Cumulative First
780
Average Travel
12.63
Average Dispatch
6.71
Average Ems Processing
0.97
Average Ems Pickup
0.16
Average Calltaker Processing
1.67
Average Pickup
0.06
FDNY
Date: 2025-08-18T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2025-08-18T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
2655
Call To First Pickup
3.38
Call To Pd Calltaker Handoff
149.4
Call To Fdny Pickup
56.43
Call To Fdny Job Creation
116.9
Call To Agency Dispatch
218.43
Call To Agency Arrival
558.55
Call To First Arrival Multi
515.1
Median Pickup
3
Median Calltaker Handoff
29
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
7
Median Travel
299
Median Cumulative First
424
Average Travel
5.67
Average Dispatch
0.17
Average Calltaker Processing
2.43
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
1.01
EMS
Date: 2025-08-18T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2025-08-18T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
9734
Call To First Pickup
3.4
Call To Pd Calltaker Handoff
83.13
Call To Ems Pickup
89.04
Call To Agency Job Creation
145.42
Call To Agency Dispatch
209.61
Call To Agency Arrival
673.07
Call To First Arrival Multi
595.05
Median Pickup
3
Median Calltaker Handoff
80
Median Ems Pickup
9
Median Ems Job Creation
34
Median Dispatch
80.5
Median Travel
414.75
Median Cumulative First
520
Average Travel
7.72
Average Dispatch
2.11
Average Ems Processing
0.96
Average Ems Pickup
0.13
Average Calltaker Processing
1.33
Average Pickup
0.06
FDNY
Date: 2025-08-18T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2025-08-18T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
155
Call To First Pickup
3.23
Call To Pd Calltaker Handoff
39.24
Call To Fdny Pickup
35
Call To Fdny Job Creation
89.01
Call To Agency Dispatch
107.68
Call To Agency Arrival
371.76
Call To First Arrival Multi
367.94
Median Pickup
3
Median Calltaker Handoff
17
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
8
Median Travel
252
Median Cumulative First
351
Average Travel
4.4
Average Dispatch
0.18
Average Calltaker Processing
0.6
Average Pickup
0.05
Average Fd Pickup
0.09
Average Fd Processing
0.9
NYPD
Date: 2025-08-18T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2025-08-18T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
1146
Call To First Pickup
3.38
Call To Pd Calltaker Handoff
144.66
Call To Agency Dispatch
274.32
Call To Agency Arrival
600.54
Call To First Arrival Multi
558.43
Median Pickup
3
Median Calltaker Handoff
111
Median Dispatch
67
Median Travel
183
Median Cumulative First
408
Average Travel
5.44
Average Dispatch
2.16
Average Calltaker Processing
2.35
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-08-18T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2025-08-18T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
6303
Call To First Pickup
3.41
Call To Pd Calltaker Handoff
162.42
Call To Agency Dispatch
1017.8
Call To Agency Arrival
4885.31
Call To First Arrival Multi
4731.76
Median Pickup
3
Median Calltaker Handoff
131
Median Dispatch
219
Median Travel
1756
Median Cumulative First
2450
Average Travel
64.46
Average Dispatch
14.26
Average Calltaker Processing
2.65
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-08-18T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2025-08-18T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
262
Call To First Pickup
3.2
Call To Pd Calltaker Handoff
194.8
Call To Agency Dispatch
1492.73
Call To Agency Arrival
5265.74
Call To First Arrival Multi
4848.83
Median Pickup
3
Median Calltaker Handoff
160
Median Dispatch
394.5
Median Travel
1893
Median Cumulative First
2728.5
Average Travel
62.88
Average Dispatch
21.63
Average Calltaker Processing
3.19
Average Pickup
0.05
NYPD (Non-CIP)
Date: 2025-08-18T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2025-08-18T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
4348
Call To First Pickup
3.45
Call To Pd Calltaker Handoff
199.51
Call To Agency Dispatch
1423.78
Call To Agency Arrival
7072.31
Call To First Arrival Multi
6953.53
Median Pickup
3
Median Calltaker Handoff
173
Median Dispatch
302
Median Travel
2972.5
Median Cumulative First
3927
Average Travel
94.14
Average Dispatch
20.4
Average Calltaker Processing
3.27
Average Pickup
0.06
FDNY
Date: 2025-08-18T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2025-08-18T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
197
Call To First Pickup
3.35
Call To Pd Calltaker Handoff
33.78
Call To Fdny Pickup
33.44
Call To Fdny Job Creation
86.96
Call To Agency Dispatch
101.24
Call To Agency Arrival
303.44
Call To First Arrival Multi
303.3
Median Pickup
3
Median Calltaker Handoff
15
Median Fdny Pickup
5
Median Fdny Job Creation
50.5
Median Dispatch
8
Median Travel
190
Median Cumulative First
292
Average Travel
3.37
Average Dispatch
0.16
Average Calltaker Processing
0.51
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
0.89
NYPD
Date: 2025-08-18T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2025-08-18T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
821
Call To First Pickup
3.39
Call To Pd Calltaker Handoff
169.49
Call To Agency Dispatch
696.42
Call To Agency Arrival
1866.61
Call To First Arrival Multi
1837.09
Median Pickup
3
Median Calltaker Handoff
134
Median Dispatch
136
Median Travel
485
Median Cumulative First
884
Average Travel
19.5
Average Dispatch
8.78
Average Calltaker Processing
2.77
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-08-18T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2025-08-18T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
2319
Call To First Pickup
3.36
Call To Pd Calltaker Handoff
142.82
Call To Agency Dispatch
713.49
Call To Agency Arrival
3131.9
Call To First Arrival Multi
3131.9
Median Pickup
3
Median Calltaker Handoff
116
Median Dispatch
142
Median Travel
1081
Median Cumulative First
1671
Average Travel
40.31
Average Dispatch
9.51
Average Calltaker Processing
2.32
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-08-18T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2025-08-18T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
2914
Call To First Pickup
3.43
Call To Pd Calltaker Handoff
160.81
Call To Agency Dispatch
823.71
Call To Agency Arrival
1947.19
Call To First Arrival Multi
1932.19
Median Pickup
3
Median Calltaker Handoff
130
Median Dispatch
128
Median Travel
452
Median Cumulative First
845.5
Average Travel
18.72
Average Dispatch
11.05
Average Calltaker Processing
2.62
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-08-18T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2025-08-18T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
5113
Call To First Pickup
3.39
Call To Pd Calltaker Handoff
173.69
Call To Agency Dispatch
1264.56
Call To Agency Arrival
4295.63
Call To First Arrival Multi
4264.76
Median Pickup
3
Median Calltaker Handoff
142
Median Dispatch
247
Median Travel
1185
Median Cumulative First
2018
Average Travel
50.52
Average Dispatch
18.18
Average Calltaker Processing
2.84
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-08-18T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2025-08-18T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
101
Call To First Pickup
3.22
Call To Pd Calltaker Handoff
120.78
Call To Agency Dispatch
525.39
Call To Agency Arrival
1642.81
Call To First Arrival Multi
1642.81
Median Pickup
3
Median Calltaker Handoff
94
Median Dispatch
133
Median Travel
504
Median Cumulative First
951
Average Travel
18.62
Average Dispatch
6.74
Average Calltaker Processing
1.96
Average Pickup
0.05
NYPD
Date: 2025-08-18T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2025-08-18T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2651
Call To First Pickup
3.38
Call To Pd Calltaker Handoff
133.29
Call To Agency Dispatch
313.16
Call To Agency Arrival
797.34
Call To First Arrival Multi
747.89
Median Pickup
3
Median Calltaker Handoff
100
Median Dispatch
76
Median Travel
270
Median Cumulative First
509
Average Travel
8.07
Average Dispatch
3
Average Calltaker Processing
2.17
Average Pickup
0.06
FDNY
Date: 2025-08-11T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2025-08-11T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
4061
Call To First Pickup
4.54
Call To Pd Calltaker Handoff
428.96
Call To Ems Pickup
87.78
Call To Agency Job Creation
418.49
Call To Agency Dispatch
464.76
Call To Agency Arrival
815.91
Call To First Arrival Multi
704.34
Median Pickup
3
Median Calltaker Handoff
141
Median Ems Pickup
5
Median Ems Job Creation
58
Median Dispatch
8
Median Travel
331
Median Cumulative First
500
Average Travel
5.85
Average Dispatch
0.6
Average Ems Processing
4.15
Average Ems Pickup
0.09
Average Calltaker Processing
7.07
Average Pickup
0.08
FDNY
Date: 2025-08-11T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2025-08-11T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
229
Call To First Pickup
4.29
Call To Pd Calltaker Handoff
42.89
Call To Fdny Pickup
36.64
Call To Fdny Job Creation
88.25
Call To Agency Dispatch
110.41
Call To Agency Arrival
316.92
Call To First Arrival Multi
315.89
Median Pickup
3
Median Calltaker Handoff
16
Median Fdny Pickup
5
Median Fdny Job Creation
45
Median Dispatch
8
Median Travel
198
Median Cumulative First
298
Average Travel
3.44
Average Dispatch
0.17
Average Calltaker Processing
0.64
Average Pickup
0.07
Average Fd Pickup
0.11
Average Fd Processing
0.86
FDNY
Date: 2025-08-11T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2025-08-11T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
188
Call To First Pickup
3.76
Call To Pd Calltaker Handoff
45.64
Call To Fdny Pickup
36.31
Call To Fdny Job Creation
86.01
Call To Agency Dispatch
109.49
Call To Agency Arrival
394.39
Call To First Arrival Multi
385.62
Median Pickup
3
Median Calltaker Handoff
19
Median Fdny Pickup
5
Median Fdny Job Creation
44
Median Dispatch
8
Median Travel
267.5
Median Cumulative First
355.5
Average Travel
4.75
Average Dispatch
0.19
Average Calltaker Processing
0.7
Average Pickup
0.06
Average Fd Pickup
0.08
Average Fd Processing
0.83
NYPD (Non-CIP)
Date: 2025-08-11T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2025-08-11T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
283
Call To First Pickup
4.56
Call To Pd Calltaker Handoff
188.9
Call To Agency Dispatch
1614.22
Call To Agency Arrival
5206.86
Call To First Arrival Multi
5080.95
Median Pickup
3
Median Calltaker Handoff
155
Median Dispatch
356
Median Travel
1895
Median Cumulative First
2844
Average Travel
59.88
Average Dispatch
23.76
Average Calltaker Processing
3.07
Average Pickup
0.08
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