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911 End-to-End Data

All incident segments for each of the first responding agencies (PD, FD and EMS) that contribute to the end-to-end response times.
This data set provides call volumes broken down by incident type for each Week Start time period as well as the timestamps and average response times (in seconds) for each segment of the call.

For the Incident Type Definitions please refer to this link.

Public Safety Mayor's Office of Operations (OPS) Dataset t7p9-n9dy 30 fields
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Dataset fields
Showing 50 real records
NYPD (Non-CIP)
Date: 2025-07-28T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2025-07-28T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
2336
Call To First Pickup
3.92
Call To Pd Calltaker Handoff
144.03
Call To Agency Dispatch
1059.85
Call To Agency Arrival
4026.15
Call To First Arrival Multi
4024.55
Median Pickup
3
Median Calltaker Handoff
116
Median Dispatch
195
Median Travel
1204.5
Median Cumulative First
1980
Average Travel
49.44
Average Dispatch
15.26
Average Calltaker Processing
2.34
Average Pickup
0.07
FDNY
Date: 2025-07-21T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2025-07-21T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
204
Call To First Pickup
4.37
Call To Pd Calltaker Handoff
30.79
Call To Fdny Pickup
35.19
Call To Fdny Job Creation
86.93
Call To Agency Dispatch
95.8
Call To Agency Arrival
359.07
Call To First Arrival Multi
357.37
Median Pickup
3
Median Calltaker Handoff
15
Median Fdny Pickup
5
Median Fdny Job Creation
45
Median Dispatch
7
Median Travel
247.5
Median Cumulative First
334
Average Travel
4.39
Average Dispatch
0.15
Average Calltaker Processing
0.44
Average Pickup
0.07
Average Fd Pickup
0.08
Average Fd Processing
0.86
NYPD (Non-CIP)
Date: 2025-07-21T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2025-07-21T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
4448
Call To First Pickup
3.73
Call To Pd Calltaker Handoff
206.61
Call To Agency Dispatch
1617.47
Call To Agency Arrival
7556.13
Call To First Arrival Multi
7410.73
Median Pickup
3
Median Calltaker Handoff
174
Median Dispatch
313.5
Median Travel
3099
Median Cumulative First
4146
Average Travel
98.98
Average Dispatch
23.51
Average Calltaker Processing
3.38
Average Pickup
0.06
FDNY
Date: 2025-07-21T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2025-07-21T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
2893
Call To First Pickup
3.78
Call To Pd Calltaker Handoff
159.36
Call To Fdny Pickup
58.26
Call To Fdny Job Creation
124.12
Call To Agency Dispatch
235.33
Call To Agency Arrival
591.4
Call To First Arrival Multi
554.83
Median Pickup
3
Median Calltaker Handoff
29
Median Fdny Pickup
5
Median Fdny Job Creation
48
Median Dispatch
7
Median Travel
314
Median Cumulative First
439
Average Travel
5.93
Average Dispatch
0.22
Average Calltaker Processing
2.59
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
1.1
NYPD (Non-CIP)
Date: 2025-07-21T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2025-07-21T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
6742
Call To First Pickup
3.74
Call To Pd Calltaker Handoff
172.32
Call To Agency Dispatch
1206.46
Call To Agency Arrival
5236.52
Call To First Arrival Multi
5079.49
Median Pickup
3
Median Calltaker Handoff
139
Median Dispatch
251
Median Travel
1917
Median Cumulative First
2670.5
Average Travel
67.17
Average Dispatch
17.24
Average Calltaker Processing
2.81
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-07-21T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2025-07-21T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
306
Call To First Pickup
3.77
Call To Pd Calltaker Handoff
196.62
Call To Agency Dispatch
1574.12
Call To Agency Arrival
5660.69
Call To First Arrival Multi
5152.04
Median Pickup
3
Median Calltaker Handoff
178.5
Median Dispatch
390.5
Median Travel
2019.5
Median Cumulative First
2836
Average Travel
68.11
Average Dispatch
22.96
Average Calltaker Processing
3.21
Average Pickup
0.06
NYPD
Date: 2025-07-21T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2025-07-21T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2843
Call To First Pickup
3.67
Call To Pd Calltaker Handoff
139.95
Call To Agency Dispatch
337.88
Call To Agency Arrival
791.89
Call To First Arrival Multi
747.1
Median Pickup
3
Median Calltaker Handoff
105
Median Dispatch
79
Median Travel
262
Median Cumulative First
517
Average Travel
7.57
Average Dispatch
3.3
Average Calltaker Processing
2.27
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-07-21T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2025-07-21T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
107
Call To First Pickup
3.47
Call To Pd Calltaker Handoff
135.21
Call To Agency Dispatch
520.58
Call To Agency Arrival
1730.41
Call To First Arrival Multi
1730.41
Median Pickup
3
Median Calltaker Handoff
102
Median Dispatch
118
Median Travel
536
Median Cumulative First
963
Average Travel
20.16
Average Dispatch
6.42
Average Calltaker Processing
2.2
Average Pickup
0.06
EMS
Date: 2025-07-21T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2025-07-21T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
12415
Call To First Pickup
3.74
Call To Pd Calltaker Handoff
104.02
Call To Ems Pickup
111.89
Call To Agency Job Creation
169.39
Call To Agency Dispatch
570.43
Call To Agency Arrival
1345.31
Call To First Arrival Multi
1223.45
Median Pickup
3
Median Calltaker Handoff
94.5
Median Ems Pickup
11
Median Ems Job Creation
37
Median Dispatch
116
Median Travel
595.5
Median Cumulative First
782.5
Average Travel
12.91
Average Dispatch
7.77
Average Ems Processing
0.98
Average Ems Pickup
0.17
Average Calltaker Processing
1.67
Average Pickup
0.06
NYPD
Date: 2025-07-21T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2025-07-21T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
859
Call To First Pickup
3.72
Call To Pd Calltaker Handoff
173.35
Call To Agency Dispatch
997.99
Call To Agency Arrival
2257.79
Call To First Arrival Multi
2199.39
Median Pickup
3
Median Calltaker Handoff
139
Median Dispatch
143
Median Travel
505
Median Cumulative First
919
Average Travel
21
Average Dispatch
13.74
Average Calltaker Processing
2.83
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-07-21T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2025-07-21T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
2327
Call To First Pickup
3.8
Call To Pd Calltaker Handoff
142.99
Call To Agency Dispatch
926.04
Call To Agency Arrival
3365.05
Call To First Arrival Multi
3361.78
Median Pickup
3
Median Calltaker Handoff
115
Median Dispatch
174
Median Travel
1078
Median Cumulative First
1696
Average Travel
40.65
Average Dispatch
13.05
Average Calltaker Processing
2.32
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-07-21T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2025-07-21T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
1755
Call To First Pickup
3.71
Call To Pd Calltaker Handoff
168.73
Call To Agency Dispatch
1106.65
Call To Agency Arrival
4006.79
Call To First Arrival Multi
3909.66
Median Pickup
3
Median Calltaker Handoff
142
Median Dispatch
235
Median Travel
1232
Median Cumulative First
1996
Average Travel
48.34
Average Dispatch
15.63
Average Calltaker Processing
2.75
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-07-21T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2025-07-21T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
123
Call To First Pickup
4.27
Call To Pd Calltaker Handoff
183.22
Call To Agency Dispatch
487.08
Call To Agency Arrival
3490.61
Call To First Arrival Multi
1750.21
Median Pickup
3
Median Calltaker Handoff
167
Median Dispatch
122
Median Travel
1644
Median Cumulative First
642
Average Travel
50.06
Average Dispatch
5.06
Average Calltaker Processing
2.98
Average Pickup
0.07
FDNY
Date: 2025-07-21T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2025-07-21T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
4049
Call To First Pickup
3.9
Call To Pd Calltaker Handoff
331.93
Call To Ems Pickup
85.24
Call To Agency Job Creation
323.8
Call To Agency Dispatch
367.55
Call To Agency Arrival
712.21
Call To First Arrival Multi
612.4
Median Pickup
3
Median Calltaker Handoff
135
Median Ems Pickup
5
Median Ems Job Creation
56
Median Dispatch
8
Median Travel
325
Median Cumulative First
484
Average Travel
5.74
Average Dispatch
0.59
Average Ems Processing
2.98
Average Ems Pickup
0.09
Average Calltaker Processing
5.47
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-07-21T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2025-07-21T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
5261
Call To First Pickup
3.68
Call To Pd Calltaker Handoff
174.78
Call To Agency Dispatch
1378.48
Call To Agency Arrival
4354
Call To First Arrival Multi
4314.49
Median Pickup
3
Median Calltaker Handoff
144
Median Dispatch
253
Median Travel
1117
Median Cumulative First
1934
Average Travel
49.59
Average Dispatch
20.06
Average Calltaker Processing
2.85
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-07-21T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2025-07-21T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
3053
Call To First Pickup
3.96
Call To Pd Calltaker Handoff
168.32
Call To Agency Dispatch
877.65
Call To Agency Arrival
1950.65
Call To First Arrival Multi
1926.6
Median Pickup
3
Median Calltaker Handoff
137
Median Dispatch
138
Median Travel
431
Median Cumulative First
859
Average Travel
17.88
Average Dispatch
11.82
Average Calltaker Processing
2.74
Average Pickup
0.07
EMS
Date: 2025-07-21T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2025-07-21T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
10520
Call To First Pickup
3.87
Call To Pd Calltaker Handoff
85.45
Call To Ems Pickup
91.48
Call To Agency Job Creation
148.18
Call To Agency Dispatch
227.17
Call To Agency Arrival
697.11
Call To First Arrival Multi
618.29
Median Pickup
3
Median Calltaker Handoff
82
Median Ems Pickup
10.5
Median Ems Job Creation
33.5
Median Dispatch
82
Median Travel
413.75
Median Cumulative First
523
Average Travel
7.83
Average Dispatch
2.36
Average Ems Processing
0.97
Average Ems Pickup
0.13
Average Calltaker Processing
1.36
Average Pickup
0.06
FDNY
Date: 2025-07-21T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2025-07-21T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
246
Call To First Pickup
3.54
Call To Pd Calltaker Handoff
29.27
Call To Fdny Pickup
32.97
Call To Fdny Job Creation
88
Call To Agency Dispatch
97.82
Call To Agency Arrival
304.35
Call To First Arrival Multi
303.95
Median Pickup
3
Median Calltaker Handoff
16
Median Fdny Pickup
5
Median Fdny Job Creation
48
Median Dispatch
8
Median Travel
198
Median Cumulative First
293.5
Average Travel
3.44
Average Dispatch
0.16
Average Calltaker Processing
0.43
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
0.92
NYPD
Date: 2025-07-21T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2025-07-21T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
1174
Call To First Pickup
3.71
Call To Pd Calltaker Handoff
146.08
Call To Agency Dispatch
294.79
Call To Agency Arrival
591.89
Call To First Arrival Multi
566.24
Median Pickup
3
Median Calltaker Handoff
114.5
Median Dispatch
72
Median Travel
194
Median Cumulative First
435
Average Travel
4.95
Average Dispatch
2.48
Average Calltaker Processing
2.37
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-07-14T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2025-07-14T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
3045
Call To First Pickup
4
Call To Pd Calltaker Handoff
159.3
Call To Agency Dispatch
794.38
Call To Agency Arrival
1923.07
Call To First Arrival Multi
1898.42
Median Pickup
3
Median Calltaker Handoff
131
Median Dispatch
130
Median Travel
454
Median Cumulative First
882
Average Travel
18.81
Average Dispatch
10.58
Average Calltaker Processing
2.59
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-07-14T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2025-07-14T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
322
Call To First Pickup
4.4
Call To Pd Calltaker Handoff
206.18
Call To Agency Dispatch
1362.14
Call To Agency Arrival
5246.93
Call To First Arrival Multi
4876.96
Median Pickup
3
Median Calltaker Handoff
177.5
Median Dispatch
346
Median Travel
1674.5
Median Cumulative First
2555.5
Average Travel
64.75
Average Dispatch
19.27
Average Calltaker Processing
3.36
Average Pickup
0.07
NYPD
Date: 2025-07-14T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2025-07-14T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
886
Call To First Pickup
4.14
Call To Pd Calltaker Handoff
176.12
Call To Agency Dispatch
679.83
Call To Agency Arrival
1812.36
Call To First Arrival Multi
1773.24
Median Pickup
3
Median Calltaker Handoff
145
Median Dispatch
137
Median Travel
473
Median Cumulative First
893.5
Average Travel
18.88
Average Dispatch
8.4
Average Calltaker Processing
2.87
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-07-14T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2025-07-14T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
86
Call To First Pickup
4.37
Call To Pd Calltaker Handoff
135.22
Call To Agency Dispatch
592.72
Call To Agency Arrival
1724.2
Call To First Arrival Multi
1724.2
Median Pickup
3
Median Calltaker Handoff
107
Median Dispatch
138.5
Median Travel
504
Median Cumulative First
856.5
Average Travel
18.86
Average Dispatch
7.63
Average Calltaker Processing
2.18
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-07-14T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2025-07-14T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
1783
Call To First Pickup
3.97
Call To Pd Calltaker Handoff
160.78
Call To Agency Dispatch
1094.28
Call To Agency Arrival
4209.25
Call To First Arrival Multi
4164.91
Median Pickup
3
Median Calltaker Handoff
137
Median Dispatch
241
Median Travel
1313
Median Cumulative First
2146
Average Travel
51.92
Average Dispatch
15.56
Average Calltaker Processing
2.61
Average Pickup
0.07
NYPD
Date: 2025-07-14T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2025-07-14T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2737
Call To First Pickup
4.15
Call To Pd Calltaker Handoff
137.93
Call To Agency Dispatch
329.93
Call To Agency Arrival
772.48
Call To First Arrival Multi
738.13
Median Pickup
3
Median Calltaker Handoff
103
Median Dispatch
76
Median Travel
264
Median Cumulative First
513
Average Travel
7.38
Average Dispatch
3.2
Average Calltaker Processing
2.23
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-07-14T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2025-07-14T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
125
Call To First Pickup
3.99
Call To Pd Calltaker Handoff
184.13
Call To Agency Dispatch
686.02
Call To Agency Arrival
4007.09
Call To First Arrival Multi
2210.07
Median Pickup
3
Median Calltaker Handoff
166
Median Dispatch
167
Median Travel
1872
Median Cumulative First
534
Average Travel
55.35
Average Dispatch
8.36
Average Calltaker Processing
3
Average Pickup
0.07
NYPD
Date: 2025-07-14T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2025-07-14T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
1143
Call To First Pickup
4.33
Call To Pd Calltaker Handoff
140.17
Call To Agency Dispatch
300.58
Call To Agency Arrival
617.72
Call To First Arrival Multi
586.67
Median Pickup
3
Median Calltaker Handoff
109
Median Dispatch
72
Median Travel
192
Median Cumulative First
422
Average Travel
5.29
Average Dispatch
2.67
Average Calltaker Processing
2.26
Average Pickup
0.07
FDNY
Date: 2025-07-14T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2025-07-14T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
159
Call To First Pickup
3.97
Call To Pd Calltaker Handoff
34.16
Call To Fdny Pickup
36.92
Call To Fdny Job Creation
86.83
Call To Agency Dispatch
100.51
Call To Agency Arrival
357.7
Call To First Arrival Multi
353.52
Median Pickup
3
Median Calltaker Handoff
18
Median Fdny Pickup
5
Median Fdny Job Creation
42
Median Dispatch
7
Median Travel
235
Median Cumulative First
337
Average Travel
4.29
Average Dispatch
0.17
Average Calltaker Processing
0.5
Average Pickup
0.07
Average Fd Pickup
0.12
Average Fd Processing
0.83
EMS
Date: 2025-07-14T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2025-07-14T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
12727
Call To First Pickup
4.28
Call To Pd Calltaker Handoff
104.27
Call To Ems Pickup
112.13
Call To Agency Job Creation
170.24
Call To Agency Dispatch
610.09
Call To Agency Arrival
1418.62
Call To First Arrival Multi
1283.03
Median Pickup
3
Median Calltaker Handoff
92.5
Median Ems Pickup
11
Median Ems Job Creation
36.5
Median Dispatch
121
Median Travel
612.25
Median Cumulative First
815
Average Travel
13.48
Average Dispatch
8.43
Average Ems Processing
0.99
Average Ems Pickup
0.17
Average Calltaker Processing
1.67
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-07-14T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2025-07-14T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
4300
Call To First Pickup
4.36
Call To Pd Calltaker Handoff
199.88
Call To Agency Dispatch
1619.52
Call To Agency Arrival
7469.69
Call To First Arrival Multi
7329.59
Median Pickup
3
Median Calltaker Handoff
171
Median Dispatch
318.5
Median Travel
3035
Median Cumulative First
4092
Average Travel
97.5
Average Dispatch
23.66
Average Calltaker Processing
3.26
Average Pickup
0.07
FDNY
Date: 2025-07-14T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2025-07-14T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
217
Call To First Pickup
4.3
Call To Pd Calltaker Handoff
37.02
Call To Fdny Pickup
37.04
Call To Fdny Job Creation
90.21
Call To Agency Dispatch
104.3
Call To Agency Arrival
310.74
Call To First Arrival Multi
307.95
Median Pickup
3
Median Calltaker Handoff
16
Median Fdny Pickup
5
Median Fdny Job Creation
48
Median Dispatch
8
Median Travel
199
Median Cumulative First
300
Average Travel
3.44
Average Dispatch
0.17
Average Calltaker Processing
0.55
Average Pickup
0.07
Average Fd Pickup
0.08
Average Fd Processing
0.89
NYPD (Non-CIP)
Date: 2025-07-14T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2025-07-14T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
6828
Call To First Pickup
4.02
Call To Pd Calltaker Handoff
162.1
Call To Agency Dispatch
1104.59
Call To Agency Arrival
5085.5
Call To First Arrival Multi
4903.34
Median Pickup
3
Median Calltaker Handoff
129
Median Dispatch
246
Median Travel
1879
Median Cumulative First
2583.5
Average Travel
66.35
Average Dispatch
15.71
Average Calltaker Processing
2.63
Average Pickup
0.07
EMS
Date: 2025-07-14T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2025-07-14T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
10736
Call To First Pickup
4.29
Call To Pd Calltaker Handoff
83.76
Call To Ems Pickup
89.86
Call To Agency Job Creation
147.04
Call To Agency Dispatch
229.22
Call To Agency Arrival
707.78
Call To First Arrival Multi
625.91
Median Pickup
3
Median Calltaker Handoff
77.5
Median Ems Pickup
10.5
Median Ems Job Creation
34
Median Dispatch
82.5
Median Travel
418.75
Median Cumulative First
519.25
Average Travel
7.98
Average Dispatch
2.42
Average Ems Processing
0.97
Average Ems Pickup
0.13
Average Calltaker Processing
1.32
Average Pickup
0.07
FDNY
Date: 2025-07-14T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2025-07-14T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
3142
Call To First Pickup
4.21
Call To Pd Calltaker Handoff
154.8
Call To Fdny Pickup
57.73
Call To Fdny Job Creation
119.15
Call To Agency Dispatch
229.48
Call To Agency Arrival
578.01
Call To First Arrival Multi
543.11
Median Pickup
3
Median Calltaker Handoff
28
Median Fdny Pickup
5
Median Fdny Job Creation
48
Median Dispatch
7
Median Travel
311
Median Cumulative First
439
Average Travel
5.81
Average Dispatch
0.26
Average Calltaker Processing
2.51
Average Pickup
0.07
Average Fd Pickup
0.09
Average Fd Processing
1.02
FDNY
Date: 2025-07-14T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2025-07-14T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
4140
Call To First Pickup
4.23
Call To Pd Calltaker Handoff
352.43
Call To Ems Pickup
83.97
Call To Agency Job Creation
343.58
Call To Agency Dispatch
388.41
Call To Agency Arrival
736.08
Call To First Arrival Multi
643.44
Median Pickup
3
Median Calltaker Handoff
134
Median Ems Pickup
5
Median Ems Job Creation
57
Median Dispatch
8
Median Travel
330
Median Cumulative First
487
Average Travel
5.79
Average Dispatch
0.6
Average Ems Processing
2.78
Average Ems Pickup
0.09
Average Calltaker Processing
5.8
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-07-14T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2025-07-14T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
2310
Call To First Pickup
4.11
Call To Pd Calltaker Handoff
142.25
Call To Agency Dispatch
863.19
Call To Agency Arrival
3372.78
Call To First Arrival Multi
3369.2
Median Pickup
3
Median Calltaker Handoff
115
Median Dispatch
170.5
Median Travel
1073
Median Cumulative First
1709
Average Travel
41.83
Average Dispatch
12.02
Average Calltaker Processing
2.3
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-07-14T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2025-07-14T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
5398
Call To First Pickup
4.17
Call To Pd Calltaker Handoff
173.51
Call To Agency Dispatch
1238.58
Call To Agency Arrival
4257.45
Call To First Arrival Multi
4195.64
Median Pickup
3
Median Calltaker Handoff
142
Median Dispatch
238
Median Travel
1203
Median Cumulative First
2083
Average Travel
50.31
Average Dispatch
17.75
Average Calltaker Processing
2.82
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-07-07T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2025-07-07T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
96
Call To First Pickup
3.72
Call To Pd Calltaker Handoff
133.28
Call To Agency Dispatch
545.98
Call To Agency Arrival
1736.33
Call To First Arrival Multi
1726.86
Median Pickup
3
Median Calltaker Handoff
110.5
Median Dispatch
112.5
Median Travel
559
Median Cumulative First
920.5
Average Travel
19.84
Average Dispatch
6.88
Average Calltaker Processing
2.16
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-07-07T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Investigate/Possible Crime
Date
2025-07-07T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Investigate/Possible Crime
Of Incidents Calculated
1
Call To First Pickup
4
Call To Pd Calltaker Handoff
321
Call To Agency Dispatch
485
Call To Agency Arrival
826
Call To First Arrival Multi
826
Median Pickup
4
Median Calltaker Handoff
317
Median Dispatch
164
Median Travel
341
Median Cumulative First
826
Average Travel
5.68
Average Dispatch
2.73
Average Calltaker Processing
5.28
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-07-07T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2025-07-07T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
124
Call To First Pickup
3.48
Call To Pd Calltaker Handoff
175.41
Call To Agency Dispatch
664.81
Call To Agency Arrival
4584.09
Call To First Arrival Multi
2574.78
Median Pickup
3
Median Calltaker Handoff
140
Median Dispatch
168
Median Travel
2192.5
Median Cumulative First
560
Average Travel
65.32
Average Dispatch
8.16
Average Calltaker Processing
2.87
Average Pickup
0.06
NYPD
Date: 2025-07-07T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2025-07-07T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
1105
Call To First Pickup
3.7
Call To Pd Calltaker Handoff
138.99
Call To Agency Dispatch
310.67
Call To Agency Arrival
593.4
Call To First Arrival Multi
564.7
Median Pickup
3
Median Calltaker Handoff
107
Median Dispatch
73
Median Travel
183
Median Cumulative First
415
Average Travel
4.71
Average Dispatch
2.86
Average Calltaker Processing
2.25
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-07-07T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2025-07-07T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
297
Call To First Pickup
3.6
Call To Pd Calltaker Handoff
184.61
Call To Agency Dispatch
1224.3
Call To Agency Arrival
5210.29
Call To First Arrival Multi
4912.79
Median Pickup
3
Median Calltaker Handoff
166
Median Dispatch
276
Median Travel
1915
Median Cumulative First
2751
Average Travel
66.43
Average Dispatch
17.33
Average Calltaker Processing
3.02
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-07-07T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2025-07-07T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
6667
Call To First Pickup
3.78
Call To Pd Calltaker Handoff
159.95
Call To Agency Dispatch
1035.08
Call To Agency Arrival
4992.98
Call To First Arrival Multi
4830.74
Median Pickup
3
Median Calltaker Handoff
126
Median Dispatch
249
Median Travel
1816
Median Cumulative First
2518
Average Travel
65.96
Average Dispatch
14.59
Average Calltaker Processing
2.6
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-07-07T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2025-07-07T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
2346
Call To First Pickup
3.82
Call To Pd Calltaker Handoff
141.09
Call To Agency Dispatch
785.17
Call To Agency Arrival
3315.39
Call To First Arrival Multi
3312.01
Median Pickup
3
Median Calltaker Handoff
115
Median Dispatch
169.5
Median Travel
1091.5
Median Cumulative First
1727
Average Travel
42.17
Average Dispatch
10.73
Average Calltaker Processing
2.29
Average Pickup
0.06
NYPD
Date: 2025-07-07T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2025-07-07T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2729
Call To First Pickup
3.7
Call To Pd Calltaker Handoff
136.76
Call To Agency Dispatch
353.52
Call To Agency Arrival
812.88
Call To First Arrival Multi
768.66
Median Pickup
3
Median Calltaker Handoff
101
Median Dispatch
79
Median Travel
264
Median Cumulative First
513
Average Travel
7.66
Average Dispatch
3.61
Average Calltaker Processing
2.22
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-07-07T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2025-07-07T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
5517
Call To First Pickup
3.71
Call To Pd Calltaker Handoff
173.52
Call To Agency Dispatch
1261.62
Call To Agency Arrival
4271.39
Call To First Arrival Multi
4236.12
Median Pickup
3
Median Calltaker Handoff
144
Median Dispatch
248
Median Travel
1201
Median Cumulative First
2045
Average Travel
50.16
Average Dispatch
18.14
Average Calltaker Processing
2.83
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-07-07T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2025-07-07T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
3047
Call To First Pickup
3.83
Call To Pd Calltaker Handoff
162.57
Call To Agency Dispatch
825.2
Call To Agency Arrival
1845.57
Call To First Arrival Multi
1829.95
Median Pickup
3
Median Calltaker Handoff
135
Median Dispatch
135
Median Travel
433
Median Cumulative First
863
Average Travel
17.01
Average Dispatch
11.04
Average Calltaker Processing
2.65
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-07-07T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2025-07-07T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
1771
Call To First Pickup
3.81
Call To Pd Calltaker Handoff
160.02
Call To Agency Dispatch
1022.99
Call To Agency Arrival
3911.92
Call To First Arrival Multi
3877.15
Median Pickup
3
Median Calltaker Handoff
132
Median Dispatch
246
Median Travel
1334
Median Cumulative First
2028
Average Travel
48.15
Average Dispatch
14.38
Average Calltaker Processing
2.6
Average Pickup
0.06
FDNY
Date: 2025-07-07T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2025-07-07T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
3005
Call To First Pickup
3.77
Call To Pd Calltaker Handoff
164.32
Call To Fdny Pickup
54.63
Call To Fdny Job Creation
116.51
Call To Agency Dispatch
237.58
Call To Agency Arrival
584.24
Call To First Arrival Multi
531.24
Median Pickup
3
Median Calltaker Handoff
27
Median Fdny Pickup
5
Median Fdny Job Creation
48
Median Dispatch
7
Median Travel
307
Median Cumulative First
430
Average Travel
5.78
Average Dispatch
0.24
Average Calltaker Processing
2.68
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
1.03
FDNY
Date: 2025-07-07T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2025-07-07T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
178
Call To First Pickup
3.34
Call To Pd Calltaker Handoff
31.11
Call To Fdny Pickup
33.87
Call To Fdny Job Creation
89.66
Call To Agency Dispatch
101.23
Call To Agency Arrival
366.05
Call To First Arrival Multi
364
Median Pickup
3
Median Calltaker Handoff
17
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
7.5
Median Travel
247
Median Cumulative First
333.5
Average Travel
4.41
Average Dispatch
0.17
Average Calltaker Processing
0.46
Average Pickup
0.06
Average Fd Pickup
0.08
Average Fd Processing
0.93
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