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911 End-to-End Data

All incident segments for each of the first responding agencies (PD, FD and EMS) that contribute to the end-to-end response times.
This data set provides call volumes broken down by incident type for each Week Start time period as well as the timestamps and average response times (in seconds) for each segment of the call.

For the Incident Type Definitions please refer to this link.

Public Safety Mayor's Office of Operations (OPS) Dataset t7p9-n9dy 30 fields
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Dataset fields
Showing 50 real records
NYPD
Date: 2025-07-07T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2025-07-07T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
848
Call To First Pickup
3.74
Call To Pd Calltaker Handoff
165.68
Call To Agency Dispatch
780.63
Call To Agency Arrival
1972.13
Call To First Arrival Multi
1935.59
Median Pickup
3
Median Calltaker Handoff
138
Median Dispatch
133
Median Travel
477.5
Median Cumulative First
852
Average Travel
19.86
Average Dispatch
10.25
Average Calltaker Processing
2.7
Average Pickup
0.06
FDNY
Date: 2025-07-07T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2025-07-07T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
239
Call To First Pickup
4.17
Call To Pd Calltaker Handoff
29.67
Call To Fdny Pickup
32.79
Call To Fdny Job Creation
85.54
Call To Agency Dispatch
96.51
Call To Agency Arrival
300.41
Call To First Arrival Multi
298.83
Median Pickup
3
Median Calltaker Handoff
15
Median Fdny Pickup
5
Median Fdny Job Creation
46
Median Dispatch
8
Median Travel
195
Median Cumulative First
288
Average Travel
3.4
Average Dispatch
0.16
Average Calltaker Processing
0.43
Average Pickup
0.07
Average Fd Pickup
0.1
Average Fd Processing
0.88
EMS
Date: 2025-07-07T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2025-07-07T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
12873
Call To First Pickup
3.85
Call To Pd Calltaker Handoff
99.83
Call To Ems Pickup
107.07
Call To Agency Job Creation
164.63
Call To Agency Dispatch
594.79
Call To Agency Arrival
1376.12
Call To First Arrival Multi
1243.78
Median Pickup
3
Median Calltaker Handoff
90
Median Ems Pickup
10.5
Median Ems Job Creation
37
Median Dispatch
116
Median Travel
606
Median Cumulative First
788.5
Average Travel
13.02
Average Dispatch
8.25
Average Ems Processing
0.98
Average Ems Pickup
0.16
Average Calltaker Processing
1.6
Average Pickup
0.06
EMS
Date: 2025-07-07T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2025-07-07T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
10782
Call To First Pickup
3.81
Call To Pd Calltaker Handoff
79.82
Call To Ems Pickup
85.6
Call To Agency Job Creation
142.95
Call To Agency Dispatch
222.21
Call To Agency Arrival
688.75
Call To First Arrival Multi
607.34
Median Pickup
3
Median Calltaker Handoff
77
Median Ems Pickup
11
Median Ems Job Creation
34
Median Dispatch
85.5
Median Travel
414
Median Cumulative First
515.25
Average Travel
7.78
Average Dispatch
2.37
Average Ems Processing
0.98
Average Ems Pickup
0.13
Average Calltaker Processing
1.27
Average Pickup
0.06
FDNY
Date: 2025-07-07T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2025-07-07T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
4160
Call To First Pickup
3.77
Call To Pd Calltaker Handoff
313.5
Call To Ems Pickup
81.78
Call To Agency Job Creation
305.3
Call To Agency Dispatch
354.75
Call To Agency Arrival
704.6
Call To First Arrival Multi
597.76
Median Pickup
3
Median Calltaker Handoff
133
Median Ems Pickup
5
Median Ems Job Creation
57
Median Dispatch
7
Median Travel
330
Median Cumulative First
484
Average Travel
5.83
Average Dispatch
0.69
Average Ems Processing
2.89
Average Ems Pickup
0.09
Average Calltaker Processing
5.16
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-07-07T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2025-07-07T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
4335
Call To First Pickup
3.85
Call To Pd Calltaker Handoff
201.39
Call To Agency Dispatch
1658.03
Call To Agency Arrival
7637.17
Call To First Arrival Multi
7480.44
Median Pickup
3
Median Calltaker Handoff
172
Median Dispatch
332
Median Travel
3279
Median Cumulative First
4339
Average Travel
99.65
Average Dispatch
24.28
Average Calltaker Processing
3.29
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-06-30T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2025-06-30T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
2455
Call To First Pickup
4.77
Call To Pd Calltaker Handoff
140.85
Call To Agency Dispatch
823.82
Call To Agency Arrival
3346.21
Call To First Arrival Multi
3346.21
Median Pickup
3
Median Calltaker Handoff
113
Median Dispatch
184
Median Travel
1091
Median Cumulative First
1696
Average Travel
42.04
Average Dispatch
11.38
Average Calltaker Processing
2.27
Average Pickup
0.08
EMS
Date: 2025-06-30T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2025-06-30T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
10685
Call To First Pickup
4.57
Call To Pd Calltaker Handoff
83.43
Call To Ems Pickup
89.77
Call To Agency Job Creation
146.33
Call To Agency Dispatch
222.15
Call To Agency Arrival
685.42
Call To First Arrival Multi
608.85
Median Pickup
3
Median Calltaker Handoff
78.5
Median Ems Pickup
9
Median Ems Job Creation
33.5
Median Dispatch
81
Median Travel
405
Median Cumulative First
514
Average Travel
7.72
Average Dispatch
2.31
Average Ems Processing
0.96
Average Ems Pickup
0.14
Average Calltaker Processing
1.31
Average Pickup
0.08
FDNY
Date: 2025-06-30T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2025-06-30T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
4053
Call To First Pickup
4.43
Call To Pd Calltaker Handoff
340.41
Call To Ems Pickup
83.27
Call To Agency Job Creation
331.84
Call To Agency Dispatch
374.99
Call To Agency Arrival
722.41
Call To First Arrival Multi
618.94
Median Pickup
3
Median Calltaker Handoff
134
Median Ems Pickup
5
Median Ems Job Creation
57
Median Dispatch
8
Median Travel
326
Median Cumulative First
481
Average Travel
5.79
Average Dispatch
0.58
Average Ems Processing
2.71
Average Ems Pickup
0.09
Average Calltaker Processing
5.6
Average Pickup
0.07
EMS
Date: 2025-06-30T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2025-06-30T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
12538
Call To First Pickup
4.59
Call To Pd Calltaker Handoff
102.34
Call To Ems Pickup
110.23
Call To Agency Job Creation
166.72
Call To Agency Dispatch
559.87
Call To Agency Arrival
1312.12
Call To First Arrival Multi
1189.48
Median Pickup
3
Median Calltaker Handoff
92.5
Median Ems Pickup
9.5
Median Ems Job Creation
37
Median Dispatch
112.75
Median Travel
585.5
Median Cumulative First
788.75
Average Travel
12.54
Average Dispatch
7.63
Average Ems Processing
0.96
Average Ems Pickup
0.17
Average Calltaker Processing
1.63
Average Pickup
0.08
FDNY
Date: 2025-06-30T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2025-06-30T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
231
Call To First Pickup
5.37
Call To Pd Calltaker Handoff
35.68
Call To Fdny Pickup
34.19
Call To Fdny Job Creation
86.38
Call To Agency Dispatch
102.1
Call To Agency Arrival
304.94
Call To First Arrival Multi
301.72
Median Pickup
3
Median Calltaker Handoff
17
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
8
Median Travel
193
Median Cumulative First
289
Average Travel
3.38
Average Dispatch
0.17
Average Calltaker Processing
0.51
Average Pickup
0.09
Average Fd Pickup
0.08
Average Fd Processing
0.87
NYPD (Non-CIP)
Date: 2025-06-30T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2025-06-30T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
117
Call To First Pickup
4.5
Call To Pd Calltaker Handoff
191.33
Call To Agency Dispatch
593.25
Call To Agency Arrival
4542.4
Call To First Arrival Multi
2580.38
Median Pickup
3
Median Calltaker Handoff
167
Median Dispatch
118
Median Travel
2021
Median Cumulative First
546
Average Travel
65.82
Average Dispatch
6.7
Average Calltaker Processing
3.11
Average Pickup
0.08
NYPD
Date: 2025-06-30T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2025-06-30T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
919
Call To First Pickup
4.63
Call To Pd Calltaker Handoff
172.81
Call To Agency Dispatch
663.21
Call To Agency Arrival
1769.95
Call To First Arrival Multi
1754.17
Median Pickup
3
Median Calltaker Handoff
141
Median Dispatch
131
Median Travel
472
Median Cumulative First
859
Average Travel
18.45
Average Dispatch
8.17
Average Calltaker Processing
2.8
Average Pickup
0.08
NYPD (Non-CIP)
Date: 2025-06-30T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2025-06-30T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
3036
Call To First Pickup
4.52
Call To Pd Calltaker Handoff
163.42
Call To Agency Dispatch
796.15
Call To Agency Arrival
1903.7
Call To First Arrival Multi
1886.43
Median Pickup
3
Median Calltaker Handoff
133
Median Dispatch
145
Median Travel
427
Median Cumulative First
874.5
Average Travel
18.46
Average Dispatch
10.55
Average Calltaker Processing
2.65
Average Pickup
0.08
NYPD (Non-CIP)
Date: 2025-06-30T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2025-06-30T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
307
Call To First Pickup
4.54
Call To Pd Calltaker Handoff
184.96
Call To Agency Dispatch
1349.52
Call To Agency Arrival
5204.02
Call To First Arrival Multi
4904.16
Median Pickup
3
Median Calltaker Handoff
166
Median Dispatch
349
Median Travel
1962
Median Cumulative First
2588
Average Travel
64.24
Average Dispatch
19.41
Average Calltaker Processing
3.01
Average Pickup
0.08
NYPD (Non-CIP)
Date: 2025-06-30T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2025-06-30T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
2048
Call To First Pickup
4.93
Call To Pd Calltaker Handoff
162.27
Call To Agency Dispatch
1055.69
Call To Agency Arrival
3890
Call To First Arrival Multi
3868.7
Median Pickup
3
Median Calltaker Handoff
135.5
Median Dispatch
246.5
Median Travel
1254
Median Cumulative First
1948
Average Travel
47.24
Average Dispatch
14.89
Average Calltaker Processing
2.62
Average Pickup
0.08
NYPD (Non-CIP)
Date: 2025-06-30T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2025-06-30T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
5533
Call To First Pickup
4.46
Call To Pd Calltaker Handoff
171.29
Call To Agency Dispatch
1304.42
Call To Agency Arrival
4245.85
Call To First Arrival Multi
4200.06
Median Pickup
3
Median Calltaker Handoff
141
Median Dispatch
264
Median Travel
1162
Median Cumulative First
2021
Average Travel
49.02
Average Dispatch
18.89
Average Calltaker Processing
2.78
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-06-30T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2025-06-30T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
95
Call To First Pickup
4.53
Call To Pd Calltaker Handoff
117.17
Call To Agency Dispatch
513.91
Call To Agency Arrival
1274.83
Call To First Arrival Multi
1274.83
Median Pickup
3
Median Calltaker Handoff
87
Median Dispatch
129
Median Travel
486
Median Cumulative First
915
Average Travel
12.68
Average Dispatch
6.61
Average Calltaker Processing
1.88
Average Pickup
0.08
NYPD
Date: 2025-06-30T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2025-06-30T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
1367
Call To First Pickup
4.89
Call To Pd Calltaker Handoff
140.6
Call To Agency Dispatch
302.67
Call To Agency Arrival
607.01
Call To First Arrival Multi
584.94
Median Pickup
3
Median Calltaker Handoff
104
Median Dispatch
73
Median Travel
177
Median Cumulative First
407
Average Travel
5.07
Average Dispatch
2.7
Average Calltaker Processing
2.26
Average Pickup
0.08
NYPD (Non-CIP)
Date: 2025-06-30T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2025-06-30T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
7355
Call To First Pickup
4.52
Call To Pd Calltaker Handoff
161.67
Call To Agency Dispatch
1112.17
Call To Agency Arrival
4795.52
Call To First Arrival Multi
4642.39
Median Pickup
3
Median Calltaker Handoff
128.5
Median Dispatch
254
Median Travel
1735
Median Cumulative First
2457
Average Travel
61.39
Average Dispatch
15.84
Average Calltaker Processing
2.62
Average Pickup
0.08
FDNY
Date: 2025-06-30T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2025-06-30T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
345
Call To First Pickup
7.02
Call To Pd Calltaker Handoff
41.93
Call To Fdny Pickup
36.64
Call To Fdny Job Creation
87.03
Call To Agency Dispatch
105.28
Call To Agency Arrival
380.43
Call To First Arrival Multi
377.58
Median Pickup
3
Median Calltaker Handoff
15
Median Fdny Pickup
5
Median Fdny Job Creation
45
Median Dispatch
7
Median Travel
252
Median Cumulative First
353
Average Travel
4.59
Average Dispatch
0.15
Average Calltaker Processing
0.58
Average Pickup
0.12
Average Fd Pickup
0.08
Average Fd Processing
0.84
NYPD
Date: 2025-06-30T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2025-06-30T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2741
Call To First Pickup
4.55
Call To Pd Calltaker Handoff
136.21
Call To Agency Dispatch
342.41
Call To Agency Arrival
795.92
Call To First Arrival Multi
754.35
Median Pickup
3
Median Calltaker Handoff
101
Median Dispatch
77
Median Travel
266
Median Cumulative First
513
Average Travel
7.56
Average Dispatch
3.44
Average Calltaker Processing
2.19
Average Pickup
0.08
NYPD (Non-CIP)
Date: 2025-06-30T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2025-06-30T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
4139
Call To First Pickup
4.47
Call To Pd Calltaker Handoff
201.52
Call To Agency Dispatch
1593.59
Call To Agency Arrival
7240.41
Call To First Arrival Multi
7069.53
Median Pickup
3
Median Calltaker Handoff
172
Median Dispatch
358
Median Travel
2964
Median Cumulative First
4005
Average Travel
94.11
Average Dispatch
23.2
Average Calltaker Processing
3.28
Average Pickup
0.07
FDNY
Date: 2025-06-30T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2025-06-30T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
3056
Call To First Pickup
4.66
Call To Pd Calltaker Handoff
154.53
Call To Fdny Pickup
55.88
Call To Fdny Job Creation
119.59
Call To Agency Dispatch
226.95
Call To Agency Arrival
574.9
Call To First Arrival Multi
535.98
Median Pickup
3
Median Calltaker Handoff
28
Median Fdny Pickup
5
Median Fdny Job Creation
48
Median Dispatch
7
Median Travel
307
Median Cumulative First
433
Average Travel
5.8
Average Dispatch
0.2
Average Calltaker Processing
2.5
Average Pickup
0.08
Average Fd Pickup
0.09
Average Fd Processing
1.06
NYPD (Non-CIP)
Date: 2025-06-23T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2025-06-23T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
4172
Call To First Pickup
5.81
Call To Pd Calltaker Handoff
204.06
Call To Agency Dispatch
1765.04
Call To Agency Arrival
7651.65
Call To First Arrival Multi
7525.8
Median Pickup
3
Median Calltaker Handoff
172
Median Dispatch
351
Median Travel
3039.5
Median Cumulative First
4187
Average Travel
98.11
Average Dispatch
26.02
Average Calltaker Processing
3.3
Average Pickup
0.1
NYPD (Non-CIP)
Date: 2025-06-23T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2025-06-23T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
329
Call To First Pickup
5.69
Call To Pd Calltaker Handoff
187.95
Call To Agency Dispatch
1576.41
Call To Agency Arrival
6313.52
Call To First Arrival Multi
5907.32
Median Pickup
4
Median Calltaker Handoff
160
Median Dispatch
474
Median Travel
2475
Median Cumulative First
3301
Average Travel
78.95
Average Dispatch
23.14
Average Calltaker Processing
3.04
Average Pickup
0.09
NYPD (Non-CIP)
Date: 2025-06-23T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2025-06-23T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
5514
Call To First Pickup
5.55
Call To Pd Calltaker Handoff
171.79
Call To Agency Dispatch
1399.92
Call To Agency Arrival
4389.61
Call To First Arrival Multi
4349.6
Median Pickup
3
Median Calltaker Handoff
139
Median Dispatch
273
Median Travel
1169.5
Median Cumulative First
2084
Average Travel
49.83
Average Dispatch
20.47
Average Calltaker Processing
2.77
Average Pickup
0.09
NYPD (Non-CIP)
Date: 2025-06-23T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2025-06-23T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
148
Call To First Pickup
6.22
Call To Pd Calltaker Handoff
197.86
Call To Agency Dispatch
795.48
Call To Agency Arrival
4062.85
Call To First Arrival Multi
2574.09
Median Pickup
3
Median Calltaker Handoff
167
Median Dispatch
121.5
Median Travel
1953.5
Median Cumulative First
774.5
Average Travel
54.46
Average Dispatch
9.96
Average Calltaker Processing
3.19
Average Pickup
0.1
NYPD (Non-CIP)
Date: 2025-06-23T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2025-06-23T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
3242
Call To First Pickup
5.62
Call To Pd Calltaker Handoff
163.1
Call To Agency Dispatch
896.89
Call To Agency Arrival
2018.25
Call To First Arrival Multi
2007.33
Median Pickup
3
Median Calltaker Handoff
132
Median Dispatch
147
Median Travel
446
Median Cumulative First
908.5
Average Travel
18.69
Average Dispatch
12.23
Average Calltaker Processing
2.62
Average Pickup
0.09
NYPD (Non-CIP)
Date: 2025-06-23T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2025-06-23T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
7147
Call To First Pickup
5.27
Call To Pd Calltaker Handoff
163.34
Call To Agency Dispatch
1250.47
Call To Agency Arrival
5304.86
Call To First Arrival Multi
5060.54
Median Pickup
3
Median Calltaker Handoff
129
Median Dispatch
281
Median Travel
2001
Median Cumulative First
2691
Average Travel
67.57
Average Dispatch
18.12
Average Calltaker Processing
2.63
Average Pickup
0.09
FDNY
Date: 2025-06-23T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2025-06-23T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
4071
Call To First Pickup
6.38
Call To Pd Calltaker Handoff
171.87
Call To Fdny Pickup
54.88
Call To Fdny Job Creation
122.56
Call To Agency Dispatch
255.3
Call To Agency Arrival
624.28
Call To First Arrival Multi
587.15
Median Pickup
3
Median Calltaker Handoff
25
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
8
Median Travel
324
Median Cumulative First
454
Average Travel
6.15
Average Dispatch
0.3
Average Calltaker Processing
2.76
Average Pickup
0.11
Average Fd Pickup
0.09
Average Fd Processing
1.13
NYPD
Date: 2025-06-23T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2025-06-23T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
945
Call To First Pickup
5.76
Call To Pd Calltaker Handoff
173.54
Call To Agency Dispatch
824.54
Call To Agency Arrival
1985.48
Call To First Arrival Multi
1977.49
Median Pickup
3
Median Calltaker Handoff
140
Median Dispatch
158
Median Travel
523
Median Cumulative First
985
Average Travel
19.35
Average Dispatch
10.85
Average Calltaker Processing
2.8
Average Pickup
0.1
NYPD (Non-CIP)
Date: 2025-06-23T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2025-06-23T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
1806
Call To First Pickup
5.11
Call To Pd Calltaker Handoff
161.98
Call To Agency Dispatch
1115.31
Call To Agency Arrival
4237.04
Call To First Arrival Multi
4211.03
Median Pickup
3
Median Calltaker Handoff
137
Median Dispatch
263
Median Travel
1292
Median Cumulative First
2220.5
Average Travel
52.03
Average Dispatch
15.89
Average Calltaker Processing
2.61
Average Pickup
0.09
NYPD (Non-CIP)
Date: 2025-06-23T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2025-06-23T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
109
Call To First Pickup
4.87
Call To Pd Calltaker Handoff
121.97
Call To Agency Dispatch
600.62
Call To Agency Arrival
1605.27
Call To First Arrival Multi
1593.97
Median Pickup
3
Median Calltaker Handoff
97
Median Dispatch
139
Median Travel
481
Median Cumulative First
879
Average Travel
16.74
Average Dispatch
7.98
Average Calltaker Processing
1.95
Average Pickup
0.08
FDNY
Date: 2025-06-23T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2025-06-23T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
218
Call To First Pickup
5.18
Call To Pd Calltaker Handoff
33.48
Call To Fdny Pickup
36.11
Call To Fdny Job Creation
96.02
Call To Agency Dispatch
107.95
Call To Agency Arrival
306.82
Call To First Arrival Multi
305.72
Median Pickup
3
Median Calltaker Handoff
17
Median Fdny Pickup
5
Median Fdny Job Creation
48
Median Dispatch
8.5
Median Travel
191
Median Cumulative First
285.5
Average Travel
3.31
Average Dispatch
0.17
Average Calltaker Processing
0.47
Average Pickup
0.09
Average Fd Pickup
0.08
Average Fd Processing
1
NYPD
Date: 2025-06-23T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2025-06-23T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
1221
Call To First Pickup
5.84
Call To Pd Calltaker Handoff
146.79
Call To Agency Dispatch
297.39
Call To Agency Arrival
575.72
Call To First Arrival Multi
558.12
Median Pickup
3
Median Calltaker Handoff
105
Median Dispatch
74
Median Travel
197
Median Cumulative First
434
Average Travel
4.64
Average Dispatch
2.51
Average Calltaker Processing
2.35
Average Pickup
0.1
NYPD
Date: 2025-06-23T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2025-06-23T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2854
Call To First Pickup
5.4
Call To Pd Calltaker Handoff
136.41
Call To Agency Dispatch
360.63
Call To Agency Arrival
876.91
Call To First Arrival Multi
836.48
Median Pickup
3
Median Calltaker Handoff
102
Median Dispatch
84
Median Travel
273.5
Median Cumulative First
524
Average Travel
8.6
Average Dispatch
3.74
Average Calltaker Processing
2.18
Average Pickup
0.09
EMS
Date: 2025-06-23T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2025-06-23T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
11983
Call To First Pickup
6.14
Call To Pd Calltaker Handoff
85.3
Call To Ems Pickup
92.05
Call To Agency Job Creation
149.94
Call To Agency Dispatch
280.27
Call To Agency Arrival
789.12
Call To First Arrival Multi
693.49
Median Pickup
3
Median Calltaker Handoff
79
Median Ems Pickup
11.5
Median Ems Job Creation
34
Median Dispatch
93
Median Travel
435
Median Cumulative First
542.5
Average Travel
8.48
Average Dispatch
3.25
Average Ems Processing
0.99
Average Ems Pickup
0.15
Average Calltaker Processing
1.32
Average Pickup
0.1
EMS
Date: 2025-06-23T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2025-06-23T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
12552
Call To First Pickup
5.73
Call To Pd Calltaker Handoff
104.85
Call To Ems Pickup
113.49
Call To Agency Job Creation
172.07
Call To Agency Dispatch
974.65
Call To Agency Arrival
1849.22
Call To First Arrival Multi
1675.63
Median Pickup
3
Median Calltaker Handoff
93
Median Ems Pickup
11.5
Median Ems Job Creation
37
Median Dispatch
157.5
Median Travel
632
Median Cumulative First
900
Average Travel
14.58
Average Dispatch
14.5
Average Ems Processing
1
Average Ems Pickup
0.18
Average Calltaker Processing
1.65
Average Pickup
0.1
FDNY
Date: 2025-06-23T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2025-06-23T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
315
Call To First Pickup
7.85
Call To Pd Calltaker Handoff
39.57
Call To Fdny Pickup
39.61
Call To Fdny Job Creation
126.38
Call To Agency Dispatch
142.67
Call To Agency Arrival
411.21
Call To First Arrival Multi
407.32
Median Pickup
3
Median Calltaker Handoff
17
Median Fdny Pickup
5
Median Fdny Job Creation
46
Median Dispatch
10
Median Travel
257
Median Cumulative First
351
Average Travel
4.48
Average Dispatch
0.21
Average Calltaker Processing
0.53
Average Pickup
0.13
Average Fd Pickup
0.11
Average Fd Processing
1.45
NYPD (Non-CIP)
Date: 2025-06-23T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2025-06-23T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
2647
Call To First Pickup
5.22
Call To Pd Calltaker Handoff
142.52
Call To Agency Dispatch
892.33
Call To Agency Arrival
3350.11
Call To First Arrival Multi
3349.07
Median Pickup
3
Median Calltaker Handoff
115
Median Dispatch
185
Median Travel
1133
Median Cumulative First
1795
Average Travel
40.96
Average Dispatch
12.5
Average Calltaker Processing
2.29
Average Pickup
0.09
FDNY
Date: 2025-06-23T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2025-06-23T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
4536
Call To First Pickup
5.92
Call To Pd Calltaker Handoff
362.18
Call To Ems Pickup
84.49
Call To Agency Job Creation
353.05
Call To Agency Dispatch
406.36
Call To Agency Arrival
762.49
Call To First Arrival Multi
658.25
Median Pickup
3
Median Calltaker Handoff
136
Median Ems Pickup
5
Median Ems Job Creation
59
Median Dispatch
8
Median Travel
332
Median Cumulative First
499
Average Travel
5.94
Average Dispatch
0.74
Average Ems Processing
3.21
Average Ems Pickup
0.09
Average Calltaker Processing
5.94
Average Pickup
0.1
FDNY
Date: 2025-06-16T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2025-06-16T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
3865
Call To First Pickup
4.8
Call To Pd Calltaker Handoff
326.4
Call To Ems Pickup
83.22
Call To Agency Job Creation
318.02
Call To Agency Dispatch
358.18
Call To Agency Arrival
705.38
Call To First Arrival Multi
614.63
Median Pickup
3
Median Calltaker Handoff
134
Median Ems Pickup
5
Median Ems Job Creation
56
Median Dispatch
8
Median Travel
326
Median Cumulative First
486
Average Travel
5.79
Average Dispatch
0.53
Average Ems Processing
2.69
Average Ems Pickup
0.08
Average Calltaker Processing
5.36
Average Pickup
0.08
NYPD
Date: 2025-06-16T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2025-06-16T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
1135
Call To First Pickup
4.54
Call To Pd Calltaker Handoff
138.89
Call To Agency Dispatch
274.59
Call To Agency Arrival
576.74
Call To First Arrival Multi
551.06
Median Pickup
3
Median Calltaker Handoff
106
Median Dispatch
68
Median Travel
182
Median Cumulative First
411
Average Travel
5.04
Average Dispatch
2.26
Average Calltaker Processing
2.24
Average Pickup
0.08
FDNY
Date: 2025-06-16T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2025-06-16T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
131
Call To First Pickup
5.54
Call To Pd Calltaker Handoff
31.5
Call To Fdny Pickup
34.2
Call To Fdny Job Creation
101.29
Call To Agency Dispatch
112.33
Call To Agency Arrival
378.22
Call To First Arrival Multi
372.01
Median Pickup
3
Median Calltaker Handoff
16
Median Fdny Pickup
5
Median Fdny Job Creation
44
Median Dispatch
8
Median Travel
254
Median Cumulative First
350
Average Travel
4.43
Average Dispatch
0.17
Average Calltaker Processing
0.43
Average Pickup
0.09
Average Fd Pickup
0.09
Average Fd Processing
1.12
NYPD
Date: 2025-06-16T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2025-06-16T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2783
Call To First Pickup
4.56
Call To Pd Calltaker Handoff
134.28
Call To Agency Dispatch
316.23
Call To Agency Arrival
757.96
Call To First Arrival Multi
733.34
Median Pickup
3
Median Calltaker Handoff
101
Median Dispatch
75
Median Travel
259
Median Cumulative First
496
Average Travel
7.36
Average Dispatch
3.03
Average Calltaker Processing
2.16
Average Pickup
0.08
NYPD
Date: 2025-06-16T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2025-06-16T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
854
Call To First Pickup
4.65
Call To Pd Calltaker Handoff
172.32
Call To Agency Dispatch
663.09
Call To Agency Arrival
1806.34
Call To First Arrival Multi
1754.94
Median Pickup
3
Median Calltaker Handoff
139
Median Dispatch
135.5
Median Travel
451.5
Median Cumulative First
838.5
Average Travel
19.05
Average Dispatch
8.18
Average Calltaker Processing
2.79
Average Pickup
0.08
NYPD (Non-CIP)
Date: 2025-06-16T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2025-06-16T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
2471
Call To First Pickup
4.5
Call To Pd Calltaker Handoff
144.37
Call To Agency Dispatch
749.9
Call To Agency Arrival
3256.5
Call To First Arrival Multi
3252.97
Median Pickup
3
Median Calltaker Handoff
116
Median Dispatch
159
Median Travel
1105
Median Cumulative First
1672
Average Travel
41.78
Average Dispatch
10.09
Average Calltaker Processing
2.33
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-06-16T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2025-06-16T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
1967
Call To First Pickup
4.51
Call To Pd Calltaker Handoff
161.04
Call To Agency Dispatch
906.1
Call To Agency Arrival
3992.06
Call To First Arrival Multi
3956.44
Median Pickup
3
Median Calltaker Handoff
136
Median Dispatch
212
Median Travel
1324
Median Cumulative First
2068
Average Travel
51.43
Average Dispatch
12.42
Average Calltaker Processing
2.61
Average Pickup
0.08
NYPD (Non-CIP)
Date: 2025-06-16T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2025-06-16T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
7298
Call To First Pickup
4.53
Call To Pd Calltaker Handoff
162.99
Call To Agency Dispatch
1039.31
Call To Agency Arrival
5050.23
Call To First Arrival Multi
4881.42
Median Pickup
3
Median Calltaker Handoff
129
Median Dispatch
243
Median Travel
1940
Median Cumulative First
2599
Average Travel
66.85
Average Dispatch
14.61
Average Calltaker Processing
2.64
Average Pickup
0.08
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