911 End-to-End Data

All incident segments for each of the first responding agencies (PD, FD and EMS) that contribute to the end-to-end response times.
This data set provides call volumes broken down by incident type for each Week Start time period as well as the timestamps and average response times (in seconds) for each segment of the call.

For the Incident Type Definitions please refer to this link.

Public Safety Mayor's Office of Operations (OPS) Dataset t7p9-n9dy 30 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
NYPD (Non-CIP)
Date: 2025-06-16T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2025-06-16T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
332
Call To First Pickup
4.91
Call To Pd Calltaker Handoff
186.74
Call To Agency Dispatch
1228.31
Call To Agency Arrival
5343.36
Call To First Arrival Multi
5169.88
Median Pickup
3
Median Calltaker Handoff
161.5
Median Dispatch
319.5
Median Travel
2026.5
Median Cumulative First
2969.5
Average Travel
68.58
Average Dispatch
17.36
Average Calltaker Processing
3.03
Average Pickup
0.08
FDNY
Date: 2025-06-16T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2025-06-16T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
232
Call To First Pickup
4.35
Call To Pd Calltaker Handoff
28.78
Call To Fdny Pickup
33.49
Call To Fdny Job Creation
87.51
Call To Agency Dispatch
96.74
Call To Agency Arrival
301.05
Call To First Arrival Multi
300.41
Median Pickup
3
Median Calltaker Handoff
18
Median Fdny Pickup
5
Median Fdny Job Creation
48
Median Dispatch
8
Median Travel
199
Median Cumulative First
295.5
Average Travel
3.41
Average Dispatch
0.16
Average Calltaker Processing
0.41
Average Pickup
0.07
Average Fd Pickup
0.09
Average Fd Processing
0.9
NYPD (Non-CIP)
Date: 2025-06-16T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2025-06-16T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
4229
Call To First Pickup
4.74
Call To Pd Calltaker Handoff
205.68
Call To Agency Dispatch
1288.76
Call To Agency Arrival
7083.49
Call To First Arrival Multi
6928.02
Median Pickup
3
Median Calltaker Handoff
175
Median Dispatch
288
Median Travel
3189
Median Cumulative First
4067
Average Travel
96.58
Average Dispatch
18.05
Average Calltaker Processing
3.35
Average Pickup
0.08
NYPD (Non-CIP)
Date: 2025-06-16T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2025-06-16T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
112
Call To First Pickup
4.28
Call To Pd Calltaker Handoff
187.2
Call To Agency Dispatch
534.04
Call To Agency Arrival
3579.19
Call To First Arrival Multi
2292.29
Median Pickup
3.5
Median Calltaker Handoff
159
Median Dispatch
127
Median Travel
2051.5
Median Cumulative First
758.5
Average Travel
50.75
Average Dispatch
5.78
Average Calltaker Processing
3.05
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-06-16T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2025-06-16T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
5530
Call To First Pickup
4.57
Call To Pd Calltaker Handoff
173.76
Call To Agency Dispatch
1127.53
Call To Agency Arrival
3989.54
Call To First Arrival Multi
3961.68
Median Pickup
3
Median Calltaker Handoff
143
Median Dispatch
243
Median Travel
1080
Median Cumulative First
1940.5
Average Travel
47.7
Average Dispatch
15.9
Average Calltaker Processing
2.82
Average Pickup
0.08
NYPD (Non-CIP)
Date: 2025-06-16T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Investigate/Possible Crime
Date
2025-06-16T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Investigate/Possible Crime
Of Incidents Calculated
2
Call To First Pickup
3.5
Call To Pd Calltaker Handoff
108.5
Call To Agency Dispatch
2068
Call To Agency Arrival
2535
Call To First Arrival Multi
2535
Median Pickup
3.5
Median Calltaker Handoff
105
Median Dispatch
1959.5
Median Travel
467
Median Cumulative First
2535
Average Travel
7.78
Average Dispatch
32.66
Average Calltaker Processing
1.75
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-06-16T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2025-06-16T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
108
Call To First Pickup
6.22
Call To Pd Calltaker Handoff
125.39
Call To Agency Dispatch
536.47
Call To Agency Arrival
1906.09
Call To First Arrival Multi
1772.06
Median Pickup
3
Median Calltaker Handoff
93
Median Dispatch
136
Median Travel
792.5
Median Cumulative First
1073
Average Travel
22.83
Average Dispatch
6.85
Average Calltaker Processing
1.99
Average Pickup
0.1
NYPD (Non-CIP)
Date: 2025-06-16T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2025-06-16T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
3204
Call To First Pickup
4.62
Call To Pd Calltaker Handoff
162.5
Call To Agency Dispatch
734.24
Call To Agency Arrival
1813.41
Call To First Arrival Multi
1805.56
Median Pickup
3
Median Calltaker Handoff
131
Median Dispatch
126
Median Travel
432
Median Cumulative First
839.5
Average Travel
17.99
Average Dispatch
9.53
Average Calltaker Processing
2.63
Average Pickup
0.08
EMS
Date: 2025-06-16T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2025-06-16T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
12578
Call To First Pickup
4.56
Call To Pd Calltaker Handoff
100.34
Call To Ems Pickup
107.11
Call To Agency Job Creation
165.83
Call To Agency Dispatch
529.57
Call To Agency Arrival
1310.55
Call To First Arrival Multi
1181.41
Median Pickup
3
Median Calltaker Handoff
92
Median Ems Pickup
9.5
Median Ems Job Creation
37
Median Dispatch
115.5
Median Travel
598.5
Median Cumulative First
758
Average Travel
13.02
Average Dispatch
7.15
Average Ems Processing
1
Average Ems Pickup
0.15
Average Calltaker Processing
1.6
Average Pickup
0.08
FDNY
Date: 2025-06-16T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2025-06-16T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
3235
Call To First Pickup
4.93
Call To Pd Calltaker Handoff
151.96
Call To Fdny Pickup
55.96
Call To Fdny Job Creation
134.96
Call To Agency Dispatch
239.64
Call To Agency Arrival
596.84
Call To First Arrival Multi
549.81
Median Pickup
3
Median Calltaker Handoff
28
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
7
Median Travel
310
Median Cumulative First
432
Average Travel
5.95
Average Dispatch
0.22
Average Calltaker Processing
2.45
Average Pickup
0.08
Average Fd Pickup
0.09
Average Fd Processing
1.32
EMS
Date: 2025-06-16T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2025-06-16T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
10543
Call To First Pickup
4.79
Call To Pd Calltaker Handoff
81.01
Call To Ems Pickup
86.33
Call To Agency Job Creation
143.53
Call To Agency Dispatch
213.94
Call To Agency Arrival
672.18
Call To First Arrival Multi
597.46
Median Pickup
3
Median Calltaker Handoff
77.5
Median Ems Pickup
8.5
Median Ems Job Creation
34
Median Dispatch
82
Median Travel
401
Median Cumulative First
502
Average Travel
7.64
Average Dispatch
2.22
Average Ems Processing
0.97
Average Ems Pickup
0.12
Average Calltaker Processing
1.27
Average Pickup
0.08
FDNY
Date: 2025-06-09T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2025-06-09T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
3993
Call To First Pickup
4.22
Call To Pd Calltaker Handoff
327.44
Call To Ems Pickup
85.6
Call To Agency Job Creation
318.96
Call To Agency Dispatch
360.16
Call To Agency Arrival
712.62
Call To First Arrival Multi
617.59
Median Pickup
3
Median Calltaker Handoff
136
Median Ems Pickup
5
Median Ems Job Creation
57
Median Dispatch
7
Median Travel
327
Median Cumulative First
484
Average Travel
5.87
Average Dispatch
0.55
Average Ems Processing
3.13
Average Ems Pickup
0.09
Average Calltaker Processing
5.39
Average Pickup
0.07
FDNY
Date: 2025-06-09T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2025-06-09T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
126
Call To First Pickup
4.66
Call To Pd Calltaker Handoff
44.05
Call To Fdny Pickup
44.53
Call To Fdny Job Creation
130.82
Call To Agency Dispatch
143.24
Call To Agency Arrival
432.1
Call To First Arrival Multi
417.14
Median Pickup
4
Median Calltaker Handoff
18
Median Fdny Pickup
5
Median Fdny Job Creation
45
Median Dispatch
7
Median Travel
267
Median Cumulative First
359.5
Average Travel
4.81
Average Dispatch
0.16
Average Calltaker Processing
0.66
Average Pickup
0.08
Average Fd Pickup
0.09
Average Fd Processing
1.44
FDNY
Date: 2025-06-09T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2025-06-09T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
2642
Call To First Pickup
4.28
Call To Pd Calltaker Handoff
218.16
Call To Fdny Pickup
57.08
Call To Fdny Job Creation
114.06
Call To Agency Dispatch
284.69
Call To Agency Arrival
630.78
Call To First Arrival Multi
580.39
Median Pickup
3
Median Calltaker Handoff
30
Median Fdny Pickup
5
Median Fdny Job Creation
48
Median Dispatch
7
Median Travel
305
Median Cumulative First
433.5
Average Travel
5.77
Average Dispatch
0.21
Average Calltaker Processing
3.56
Average Pickup
0.07
Average Fd Pickup
0.09
Average Fd Processing
0.95
NYPD (Non-CIP)
Date: 2025-06-09T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2025-06-09T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
2267
Call To First Pickup
4.12
Call To Pd Calltaker Handoff
141.2
Call To Agency Dispatch
757.29
Call To Agency Arrival
3261.06
Call To First Arrival Multi
3261.06
Median Pickup
3
Median Calltaker Handoff
114
Median Dispatch
164
Median Travel
1053
Median Cumulative First
1641
Average Travel
41.73
Average Dispatch
10.27
Average Calltaker Processing
2.28
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-06-09T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2025-06-09T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
3149
Call To First Pickup
4.21
Call To Pd Calltaker Handoff
160.15
Call To Agency Dispatch
728.13
Call To Agency Arrival
1762.24
Call To First Arrival Multi
1756.17
Median Pickup
3
Median Calltaker Handoff
132
Median Dispatch
129
Median Travel
439
Median Cumulative First
859
Average Travel
17.24
Average Dispatch
9.47
Average Calltaker Processing
2.6
Average Pickup
0.07
EMS
Date: 2025-06-09T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2025-06-09T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
10420
Call To First Pickup
4.34
Call To Pd Calltaker Handoff
82.32
Call To Ems Pickup
87.9
Call To Agency Job Creation
145.65
Call To Agency Dispatch
230.76
Call To Agency Arrival
699.59
Call To First Arrival Multi
621.28
Median Pickup
3
Median Calltaker Handoff
78
Median Ems Pickup
10.5
Median Ems Job Creation
34
Median Dispatch
82
Median Travel
409.5
Median Cumulative First
511
Average Travel
7.81
Average Dispatch
2.47
Average Ems Processing
0.98
Average Ems Pickup
0.12
Average Calltaker Processing
1.3
Average Pickup
0.07
NYPD
Date: 2025-06-09T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2025-06-09T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
1070
Call To First Pickup
3.94
Call To Pd Calltaker Handoff
136.42
Call To Agency Dispatch
266.88
Call To Agency Arrival
555.23
Call To First Arrival Multi
521.01
Median Pickup
3
Median Calltaker Handoff
101
Median Dispatch
70
Median Travel
182
Median Cumulative First
407.5
Average Travel
4.81
Average Dispatch
2.17
Average Calltaker Processing
2.21
Average Pickup
0.07
NYPD
Date: 2025-06-09T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2025-06-09T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2574
Call To First Pickup
4.07
Call To Pd Calltaker Handoff
134.54
Call To Agency Dispatch
300.72
Call To Agency Arrival
784.09
Call To First Arrival Multi
758.52
Median Pickup
3
Median Calltaker Handoff
104
Median Dispatch
75
Median Travel
252.5
Median Cumulative First
496
Average Travel
8.06
Average Dispatch
2.77
Average Calltaker Processing
2.17
Average Pickup
0.07
NYPD
Date: 2025-06-09T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2025-06-09T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
891
Call To First Pickup
4.76
Call To Pd Calltaker Handoff
172.12
Call To Agency Dispatch
688.44
Call To Agency Arrival
1784.48
Call To First Arrival Multi
1738.09
Median Pickup
3
Median Calltaker Handoff
142
Median Dispatch
131
Median Travel
496
Median Cumulative First
892
Average Travel
18.27
Average Dispatch
8.61
Average Calltaker Processing
2.79
Average Pickup
0.08
NYPD (Non-CIP)
Date: 2025-06-09T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2025-06-09T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
7115
Call To First Pickup
4.26
Call To Pd Calltaker Handoff
161.79
Call To Agency Dispatch
1037.98
Call To Agency Arrival
5011.87
Call To First Arrival Multi
4860.32
Median Pickup
3
Median Calltaker Handoff
128
Median Dispatch
237
Median Travel
2014
Median Cumulative First
2751
Average Travel
66.23
Average Dispatch
14.6
Average Calltaker Processing
2.62
Average Pickup
0.07
FDNY
Date: 2025-06-09T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2025-06-09T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
213
Call To First Pickup
5.27
Call To Pd Calltaker Handoff
32.76
Call To Fdny Pickup
37.91
Call To Fdny Job Creation
94.04
Call To Agency Dispatch
103.41
Call To Agency Arrival
299.07
Call To First Arrival Multi
298.11
Median Pickup
3
Median Calltaker Handoff
18
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
8
Median Travel
184
Median Cumulative First
290
Average Travel
3.26
Average Dispatch
0.16
Average Calltaker Processing
0.46
Average Pickup
0.09
Average Fd Pickup
0.09
Average Fd Processing
0.94
NYPD (Non-CIP)
Date: 2025-06-09T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2025-06-09T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
2047
Call To First Pickup
4.24
Call To Pd Calltaker Handoff
161.31
Call To Agency Dispatch
836.92
Call To Agency Arrival
3804.45
Call To First Arrival Multi
3774.69
Median Pickup
3
Median Calltaker Handoff
132
Median Dispatch
207
Median Travel
1345
Median Cumulative First
2035
Average Travel
49.46
Average Dispatch
11.26
Average Calltaker Processing
2.62
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-06-09T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2025-06-09T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
5558
Call To First Pickup
4.25
Call To Pd Calltaker Handoff
172
Call To Agency Dispatch
1075.28
Call To Agency Arrival
3921.92
Call To First Arrival Multi
3894.18
Median Pickup
3
Median Calltaker Handoff
142
Median Dispatch
235.5
Median Travel
1174.5
Median Cumulative First
1968
Average Travel
47.44
Average Dispatch
15.05
Average Calltaker Processing
2.8
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-06-09T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2025-06-09T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
105
Call To First Pickup
4.74
Call To Pd Calltaker Handoff
123.12
Call To Agency Dispatch
608.99
Call To Agency Arrival
1774.73
Call To First Arrival Multi
1730.72
Median Pickup
3
Median Calltaker Handoff
100
Median Dispatch
125
Median Travel
665
Median Cumulative First
1039
Average Travel
19.43
Average Dispatch
8.1
Average Calltaker Processing
1.97
Average Pickup
0.08
NYPD (Non-CIP)
Date: 2025-06-09T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2025-06-09T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
296
Call To First Pickup
4.72
Call To Pd Calltaker Handoff
183.3
Call To Agency Dispatch
1163.41
Call To Agency Arrival
5284.05
Call To First Arrival Multi
4702.6
Median Pickup
3
Median Calltaker Handoff
157
Median Dispatch
343
Median Travel
1908
Median Cumulative First
2396.5
Average Travel
68.68
Average Dispatch
16.34
Average Calltaker Processing
2.98
Average Pickup
0.08
EMS
Date: 2025-06-09T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2025-06-09T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
12281
Call To First Pickup
4.28
Call To Pd Calltaker Handoff
104.04
Call To Ems Pickup
110.74
Call To Agency Job Creation
168.71
Call To Agency Dispatch
585.23
Call To Agency Arrival
1393.14
Call To First Arrival Multi
1256.73
Median Pickup
3
Median Calltaker Handoff
92.5
Median Ems Pickup
10
Median Ems Job Creation
37
Median Dispatch
117
Median Travel
624
Median Cumulative First
786.5
Average Travel
13.47
Average Dispatch
8.02
Average Ems Processing
0.99
Average Ems Pickup
0.15
Average Calltaker Processing
1.66
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-06-09T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2025-06-09T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
151
Call To First Pickup
4.45
Call To Pd Calltaker Handoff
178.28
Call To Agency Dispatch
585.12
Call To Agency Arrival
3833.56
Call To First Arrival Multi
2170.15
Median Pickup
3
Median Calltaker Handoff
145
Median Dispatch
110
Median Travel
1625
Median Cumulative First
641
Average Travel
54.14
Average Dispatch
6.78
Average Calltaker Processing
2.9
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-06-09T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2025-06-09T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
4246
Call To First Pickup
4.42
Call To Pd Calltaker Handoff
205.9
Call To Agency Dispatch
1289.73
Call To Agency Arrival
7150.08
Call To First Arrival Multi
7009.8
Median Pickup
3
Median Calltaker Handoff
174
Median Dispatch
303
Median Travel
3145
Median Cumulative First
4108.5
Average Travel
97.67
Average Dispatch
18.06
Average Calltaker Processing
3.36
Average Pickup
0.07
FDNY
Date: 2025-06-02T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2025-06-02T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
4408
Call To First Pickup
5.09
Call To Pd Calltaker Handoff
350.43
Call To Ems Pickup
85.17
Call To Agency Job Creation
341.56
Call To Agency Dispatch
397.75
Call To Agency Arrival
748.33
Call To First Arrival Multi
637.99
Median Pickup
3
Median Calltaker Handoff
136
Median Ems Pickup
5
Median Ems Job Creation
58
Median Dispatch
7
Median Travel
328
Median Cumulative First
488
Average Travel
5.84
Average Dispatch
0.79
Average Ems Processing
3.15
Average Ems Pickup
0.08
Average Calltaker Processing
5.76
Average Pickup
0.08
NYPD (Non-CIP)
Date: 2025-06-02T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2025-06-02T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
7051
Call To First Pickup
4.85
Call To Pd Calltaker Handoff
165.18
Call To Agency Dispatch
1118.11
Call To Agency Arrival
5004.42
Call To First Arrival Multi
4875.34
Median Pickup
3
Median Calltaker Handoff
129
Median Dispatch
250
Median Travel
1863
Median Cumulative First
2651
Average Travel
64.77
Average Dispatch
15.88
Average Calltaker Processing
2.67
Average Pickup
0.08
EMS
Date: 2025-06-02T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2025-06-02T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
12539
Call To First Pickup
4.97
Call To Pd Calltaker Handoff
101.67
Call To Ems Pickup
108.88
Call To Agency Job Creation
168.24
Call To Agency Dispatch
832.49
Call To Agency Arrival
1699.47
Call To First Arrival Multi
1535.52
Median Pickup
3
Median Calltaker Handoff
91.5
Median Ems Pickup
10
Median Ems Job Creation
37.5
Median Dispatch
134.5
Median Travel
642
Median Cumulative First
833.5
Average Travel
14.45
Average Dispatch
12.18
Average Ems Processing
1.01
Average Ems Pickup
0.16
Average Calltaker Processing
1.61
Average Pickup
0.08
FDNY
Date: 2025-06-02T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2025-06-02T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
250
Call To First Pickup
5.16
Call To Pd Calltaker Handoff
30.65
Call To Fdny Pickup
35.06
Call To Fdny Job Creation
88.96
Call To Agency Dispatch
98.38
Call To Agency Arrival
304.24
Call To First Arrival Multi
303.06
Median Pickup
3
Median Calltaker Handoff
16
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
8
Median Travel
197.5
Median Cumulative First
291.5
Average Travel
3.43
Average Dispatch
0.16
Average Calltaker Processing
0.42
Average Pickup
0.09
Average Fd Pickup
0.08
Average Fd Processing
0.9
NYPD (Non-CIP)
Date: 2025-06-02T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2025-06-02T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
118
Call To First Pickup
4.92
Call To Pd Calltaker Handoff
195.58
Call To Agency Dispatch
658.84
Call To Agency Arrival
3766.65
Call To First Arrival Multi
1891.93
Median Pickup
3.5
Median Calltaker Handoff
176
Median Dispatch
128.5
Median Travel
1878
Median Cumulative First
479.5
Average Travel
51.8
Average Dispatch
7.72
Average Calltaker Processing
3.18
Average Pickup
0.08
NYPD
Date: 2025-06-02T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2025-06-02T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
1169
Call To First Pickup
4.81
Call To Pd Calltaker Handoff
140.76
Call To Agency Dispatch
284.66
Call To Agency Arrival
551.34
Call To First Arrival Multi
528.27
Median Pickup
3
Median Calltaker Handoff
107
Median Dispatch
70
Median Travel
182
Median Cumulative First
416
Average Travel
4.44
Average Dispatch
2.4
Average Calltaker Processing
2.27
Average Pickup
0.08
NYPD
Date: 2025-06-02T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2025-06-02T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
934
Call To First Pickup
5.24
Call To Pd Calltaker Handoff
172.71
Call To Agency Dispatch
712.51
Call To Agency Arrival
1886.54
Call To First Arrival Multi
1874.27
Median Pickup
3
Median Calltaker Handoff
145
Median Dispatch
133
Median Travel
459.5
Median Cumulative First
841
Average Travel
19.57
Average Dispatch
9
Average Calltaker Processing
2.79
Average Pickup
0.09
NYPD (Non-CIP)
Date: 2025-06-02T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2025-06-02T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
1936
Call To First Pickup
4.68
Call To Pd Calltaker Handoff
163.62
Call To Agency Dispatch
904.02
Call To Agency Arrival
3688.55
Call To First Arrival Multi
3662.25
Median Pickup
3
Median Calltaker Handoff
136
Median Dispatch
213
Median Travel
1295.5
Median Cumulative First
1988
Average Travel
46.41
Average Dispatch
12.34
Average Calltaker Processing
2.65
Average Pickup
0.08
EMS
Date: 2025-06-02T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2025-06-02T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
11259
Call To First Pickup
5.06
Call To Pd Calltaker Handoff
83.83
Call To Ems Pickup
89.36
Call To Agency Job Creation
147.55
Call To Agency Dispatch
270.4
Call To Agency Arrival
768.2
Call To First Arrival Multi
677.95
Median Pickup
3
Median Calltaker Handoff
78
Median Ems Pickup
9.5
Median Ems Job Creation
34.5
Median Dispatch
88
Median Travel
418
Median Cumulative First
521
Average Travel
8.3
Average Dispatch
3.11
Average Ems Processing
0.99
Average Ems Pickup
0.12
Average Calltaker Processing
1.31
Average Pickup
0.08
NYPD (Non-CIP)
Date: 2025-06-02T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2025-06-02T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
2327
Call To First Pickup
4.55
Call To Pd Calltaker Handoff
141.42
Call To Agency Dispatch
759.49
Call To Agency Arrival
3157.28
Call To First Arrival Multi
3147.15
Median Pickup
3
Median Calltaker Handoff
115
Median Dispatch
179
Median Travel
1040
Median Cumulative First
1564
Average Travel
39.96
Average Dispatch
10.3
Average Calltaker Processing
2.28
Average Pickup
0.08
NYPD (Non-CIP)
Date: 2025-06-02T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2025-06-02T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
119
Call To First Pickup
5.15
Call To Pd Calltaker Handoff
119.24
Call To Agency Dispatch
434.46
Call To Agency Arrival
1526.97
Call To First Arrival Multi
1526.97
Median Pickup
3
Median Calltaker Handoff
93
Median Dispatch
122
Median Travel
568
Median Cumulative First
941
Average Travel
18.21
Average Dispatch
5.25
Average Calltaker Processing
1.9
Average Pickup
0.09
FDNY
Date: 2025-06-02T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2025-06-02T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
193
Call To First Pickup
4.62
Call To Pd Calltaker Handoff
29.3
Call To Fdny Pickup
34.3
Call To Fdny Job Creation
82.11
Call To Agency Dispatch
91.51
Call To Agency Arrival
374.91
Call To First Arrival Multi
367.47
Median Pickup
3
Median Calltaker Handoff
16
Median Fdny Pickup
5
Median Fdny Job Creation
43
Median Dispatch
7
Median Travel
269
Median Cumulative First
346
Average Travel
4.72
Average Dispatch
0.16
Average Calltaker Processing
0.41
Average Pickup
0.08
Average Fd Pickup
0.08
Average Fd Processing
0.8
FDNY
Date: 2025-06-02T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2025-06-02T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
2792
Call To First Pickup
5.06
Call To Pd Calltaker Handoff
170.45
Call To Fdny Pickup
58.16
Call To Fdny Job Creation
122.57
Call To Agency Dispatch
241.09
Call To Agency Arrival
587.17
Call To First Arrival Multi
546.09
Median Pickup
3
Median Calltaker Handoff
30
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
7
Median Travel
304
Median Cumulative First
432
Average Travel
5.77
Average Dispatch
0.18
Average Calltaker Processing
2.76
Average Pickup
0.08
Average Fd Pickup
0.09
Average Fd Processing
1.07
NYPD (Non-CIP)
Date: 2025-06-02T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2025-06-02T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
3170
Call To First Pickup
4.94
Call To Pd Calltaker Handoff
164.14
Call To Agency Dispatch
752.24
Call To Agency Arrival
1771.01
Call To First Arrival Multi
1754.47
Median Pickup
3
Median Calltaker Handoff
132
Median Dispatch
128
Median Travel
412.5
Median Cumulative First
823.5
Average Travel
16.98
Average Dispatch
9.8
Average Calltaker Processing
2.65
Average Pickup
0.08
NYPD (Non-CIP)
Date: 2025-06-02T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2025-06-02T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
5654
Call To First Pickup
4.94
Call To Pd Calltaker Handoff
174.09
Call To Agency Dispatch
1208.91
Call To Agency Arrival
4012.45
Call To First Arrival Multi
3979.88
Median Pickup
3
Median Calltaker Handoff
144
Median Dispatch
240
Median Travel
1168
Median Cumulative First
2010
Average Travel
46.73
Average Dispatch
17.25
Average Calltaker Processing
2.82
Average Pickup
0.08
NYPD (Non-CIP)
Date: 2025-06-02T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2025-06-02T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
322
Call To First Pickup
5.38
Call To Pd Calltaker Handoff
199.14
Call To Agency Dispatch
1233.9
Call To Agency Arrival
5202.9
Call To First Arrival Multi
4832.97
Median Pickup
3
Median Calltaker Handoff
167.5
Median Dispatch
313
Median Travel
1974.5
Median Cumulative First
3001
Average Travel
66.15
Average Dispatch
17.25
Average Calltaker Processing
3.23
Average Pickup
0.09
NYPD (Non-CIP)
Date: 2025-06-02T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2025-06-02T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
4201
Call To First Pickup
5.1
Call To Pd Calltaker Handoff
209.57
Call To Agency Dispatch
1426.59
Call To Agency Arrival
7027.01
Call To First Arrival Multi
6878.64
Median Pickup
3
Median Calltaker Handoff
181
Median Dispatch
308
Median Travel
3027
Median Cumulative First
3999
Average Travel
93.34
Average Dispatch
20.28
Average Calltaker Processing
3.41
Average Pickup
0.08
NYPD
Date: 2025-06-02T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2025-06-02T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2642
Call To First Pickup
5.16
Call To Pd Calltaker Handoff
137.01
Call To Agency Dispatch
317.88
Call To Agency Arrival
759.02
Call To First Arrival Multi
727.22
Median Pickup
3
Median Calltaker Handoff
103
Median Dispatch
75
Median Travel
258
Median Cumulative First
496
Average Travel
7.35
Average Dispatch
3.01
Average Calltaker Processing
2.2
Average Pickup
0.09
NYPD (Non-CIP)
Date: 2025-05-26T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2025-05-26T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
5542
Call To First Pickup
3.55
Call To Pd Calltaker Handoff
166.47
Call To Agency Dispatch
997.52
Call To Agency Arrival
3626.03
Call To First Arrival Multi
3593.46
Median Pickup
3
Median Calltaker Handoff
137
Median Dispatch
221
Median Travel
1093
Median Cumulative First
1823
Average Travel
43.81
Average Dispatch
13.85
Average Calltaker Processing
2.72
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-05-26T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2025-05-26T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
2059
Call To First Pickup
3.85
Call To Pd Calltaker Handoff
154.72
Call To Agency Dispatch
877.97
Call To Agency Arrival
3666.87
Call To First Arrival Multi
3608.17
Median Pickup
3
Median Calltaker Handoff
129
Median Dispatch
211
Median Travel
1208
Median Cumulative First
1880
Average Travel
46.48
Average Dispatch
12.05
Average Calltaker Processing
2.51
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-05-26T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2025-05-26T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
304
Call To First Pickup
3.84
Call To Pd Calltaker Handoff
193.81
Call To Agency Dispatch
1091.03
Call To Agency Arrival
4830.93
Call To First Arrival Multi
4447.44
Median Pickup
3
Median Calltaker Handoff
166.5
Median Dispatch
311
Median Travel
1979
Median Cumulative First
2687
Average Travel
62.33
Average Dispatch
14.95
Average Calltaker Processing
3.17
Average Pickup
0.06