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911 End-to-End Data

All incident segments for each of the first responding agencies (PD, FD and EMS) that contribute to the end-to-end response times.
This data set provides call volumes broken down by incident type for each Week Start time period as well as the timestamps and average response times (in seconds) for each segment of the call.

For the Incident Type Definitions please refer to this link.

Public Safety Mayor's Office of Operations (OPS) Dataset t7p9-n9dy 30 fields
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Dataset fields
Showing 50 real records
NYPD (Non-CIP)
Date: 2025-05-12T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2025-05-12T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
135
Call To First Pickup
3.39
Call To Pd Calltaker Handoff
136.12
Call To Agency Dispatch
425.24
Call To Agency Arrival
1446.18
Call To First Arrival Multi
1396.78
Median Pickup
3
Median Calltaker Handoff
98
Median Dispatch
129
Median Travel
556
Median Cumulative First
937
Average Travel
17.02
Average Dispatch
4.82
Average Calltaker Processing
2.21
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-05-12T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2025-05-12T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
5548
Call To First Pickup
3.77
Call To Pd Calltaker Handoff
169.87
Call To Agency Dispatch
1038.5
Call To Agency Arrival
3785.14
Call To First Arrival Multi
3749.91
Median Pickup
3
Median Calltaker Handoff
140
Median Dispatch
228
Median Travel
1074
Median Cumulative First
1814.5
Average Travel
45.78
Average Dispatch
14.48
Average Calltaker Processing
2.77
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-05-12T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2025-05-12T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
4233
Call To First Pickup
3.78
Call To Pd Calltaker Handoff
199.78
Call To Agency Dispatch
1348.63
Call To Agency Arrival
7063.45
Call To First Arrival Multi
6927.07
Median Pickup
3
Median Calltaker Handoff
171
Median Dispatch
288
Median Travel
2953
Median Cumulative First
3799
Average Travel
95.25
Average Dispatch
19.15
Average Calltaker Processing
3.27
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-05-05T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2025-05-05T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
7311
Call To First Pickup
3.75
Call To Pd Calltaker Handoff
157.82
Call To Agency Dispatch
857.34
Call To Agency Arrival
4675.79
Call To First Arrival Multi
4540.12
Median Pickup
3
Median Calltaker Handoff
127
Median Dispatch
231
Median Travel
1836
Median Cumulative First
2467
Average Travel
63.64
Average Dispatch
11.66
Average Calltaker Processing
2.57
Average Pickup
0.06
NYPD
Date: 2025-05-05T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2025-05-05T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
1008
Call To First Pickup
3.77
Call To Pd Calltaker Handoff
139.45
Call To Agency Dispatch
270.68
Call To Agency Arrival
541.63
Call To First Arrival Multi
520.68
Median Pickup
3
Median Calltaker Handoff
105
Median Dispatch
70
Median Travel
190
Median Cumulative First
413
Average Travel
4.52
Average Dispatch
2.19
Average Calltaker Processing
2.26
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-05-05T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2025-05-05T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
2080
Call To First Pickup
3.63
Call To Pd Calltaker Handoff
156.89
Call To Agency Dispatch
785.01
Call To Agency Arrival
3668.99
Call To First Arrival Multi
3630.72
Median Pickup
3
Median Calltaker Handoff
131
Median Dispatch
208
Median Travel
1323.5
Median Cumulative First
1956
Average Travel
48.07
Average Dispatch
10.47
Average Calltaker Processing
2.55
Average Pickup
0.06
FDNY
Date: 2025-05-05T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2025-05-05T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
225
Call To First Pickup
3.77
Call To Pd Calltaker Handoff
28.57
Call To Fdny Pickup
32.53
Call To Fdny Job Creation
82.56
Call To Agency Dispatch
93.02
Call To Agency Arrival
286.4
Call To First Arrival Multi
285.46
Median Pickup
3
Median Calltaker Handoff
15
Median Fdny Pickup
5
Median Fdny Job Creation
45
Median Dispatch
8
Median Travel
190
Median Cumulative First
275
Average Travel
3.22
Average Dispatch
0.16
Average Calltaker Processing
0.41
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
0.83
NYPD (Non-CIP)
Date: 2025-05-05T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2025-05-05T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
110
Call To First Pickup
3.84
Call To Pd Calltaker Handoff
115.59
Call To Agency Dispatch
494.25
Call To Agency Arrival
1344.65
Call To First Arrival Multi
1344.65
Median Pickup
3
Median Calltaker Handoff
91
Median Dispatch
109
Median Travel
520.5
Median Cumulative First
866.5
Average Travel
14.17
Average Dispatch
6.31
Average Calltaker Processing
1.86
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-05-05T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2025-05-05T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
3181
Call To First Pickup
3.78
Call To Pd Calltaker Handoff
158.18
Call To Agency Dispatch
647.11
Call To Agency Arrival
1659.71
Call To First Arrival Multi
1650.88
Median Pickup
3
Median Calltaker Handoff
126
Median Dispatch
118
Median Travel
421
Median Cumulative First
813
Average Travel
16.88
Average Dispatch
8.15
Average Calltaker Processing
2.57
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-05-05T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2025-05-05T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
114
Call To First Pickup
3.57
Call To Pd Calltaker Handoff
165
Call To Agency Dispatch
597.39
Call To Agency Arrival
3523.75
Call To First Arrival Multi
2036.83
Median Pickup
3.5
Median Calltaker Handoff
141
Median Dispatch
141
Median Travel
1432.5
Median Cumulative First
504
Average Travel
48.77
Average Dispatch
7.21
Average Calltaker Processing
2.69
Average Pickup
0.06
EMS
Date: 2025-05-05T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2025-05-05T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
12603
Call To First Pickup
3.74
Call To Pd Calltaker Handoff
100.17
Call To Ems Pickup
107.99
Call To Agency Job Creation
167.88
Call To Agency Dispatch
452.83
Call To Agency Arrival
1218.02
Call To First Arrival Multi
1094.36
Median Pickup
3
Median Calltaker Handoff
90
Median Ems Pickup
12
Median Ems Job Creation
37
Median Dispatch
107.5
Median Travel
594.75
Median Cumulative First
731
Average Travel
12.75
Average Dispatch
5.88
Average Ems Processing
1.02
Average Ems Pickup
0.17
Average Calltaker Processing
1.61
Average Pickup
0.06
NYPD
Date: 2025-05-05T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2025-05-05T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2693
Call To First Pickup
3.78
Call To Pd Calltaker Handoff
136.93
Call To Agency Dispatch
307.33
Call To Agency Arrival
741.74
Call To First Arrival Multi
697.63
Median Pickup
3
Median Calltaker Handoff
104
Median Dispatch
73
Median Travel
250
Median Cumulative First
492
Average Travel
7.24
Average Dispatch
2.84
Average Calltaker Processing
2.22
Average Pickup
0.06
FDNY
Date: 2025-05-05T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2025-05-05T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
3811
Call To First Pickup
3.72
Call To Pd Calltaker Handoff
300.27
Call To Ems Pickup
81.81
Call To Agency Job Creation
292.45
Call To Agency Dispatch
334.29
Call To Agency Arrival
686.96
Call To First Arrival Multi
580.62
Median Pickup
3
Median Calltaker Handoff
131
Median Ems Pickup
5
Median Ems Job Creation
56
Median Dispatch
7
Median Travel
329
Median Cumulative First
474
Average Travel
5.88
Average Dispatch
0.57
Average Ems Processing
2.49
Average Ems Pickup
0.08
Average Calltaker Processing
4.94
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-05-05T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2025-05-05T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
2459
Call To First Pickup
3.75
Call To Pd Calltaker Handoff
137.16
Call To Agency Dispatch
641.27
Call To Agency Arrival
3023.47
Call To First Arrival Multi
3020.83
Median Pickup
3
Median Calltaker Handoff
113
Median Dispatch
152
Median Travel
1005
Median Cumulative First
1548
Average Travel
39.7
Average Dispatch
8.4
Average Calltaker Processing
2.22
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-05-05T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Investigate/Possible Crime
Date
2025-05-05T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Investigate/Possible Crime
Of Incidents Calculated
1
Call To First Pickup
4
Call To Pd Calltaker Handoff
118
Call To Agency Dispatch
135
Call To Agency Arrival
292
Call To First Arrival Multi
292
Median Pickup
4
Median Calltaker Handoff
114
Median Dispatch
17
Median Travel
157
Median Cumulative First
292
Average Travel
2.62
Average Dispatch
0.28
Average Calltaker Processing
1.9
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-05-05T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2025-05-05T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
5460
Call To First Pickup
3.7
Call To Pd Calltaker Handoff
168.45
Call To Agency Dispatch
898.61
Call To Agency Arrival
3522.63
Call To First Arrival Multi
3495.53
Median Pickup
3
Median Calltaker Handoff
138
Median Dispatch
214
Median Travel
1134
Median Cumulative First
1876.5
Average Travel
43.73
Average Dispatch
12.17
Average Calltaker Processing
2.75
Average Pickup
0.06
NYPD
Date: 2025-05-05T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2025-05-05T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
785
Call To First Pickup
3.69
Call To Pd Calltaker Handoff
173.88
Call To Agency Dispatch
567.36
Call To Agency Arrival
1600.27
Call To First Arrival Multi
1554.75
Median Pickup
3
Median Calltaker Handoff
136
Median Dispatch
128
Median Travel
432
Median Cumulative First
842
Average Travel
17.22
Average Dispatch
6.56
Average Calltaker Processing
2.84
Average Pickup
0.06
EMS
Date: 2025-05-05T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2025-05-05T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
10431
Call To First Pickup
3.78
Call To Pd Calltaker Handoff
78.85
Call To Ems Pickup
84.64
Call To Agency Job Creation
142.8
Call To Agency Dispatch
205.58
Call To Agency Arrival
665.05
Call To First Arrival Multi
590.77
Median Pickup
3
Median Calltaker Handoff
74.5
Median Ems Pickup
11
Median Ems Job Creation
33.5
Median Dispatch
80.75
Median Travel
401
Median Cumulative First
499.5
Average Travel
7.66
Average Dispatch
2.11
Average Ems Processing
0.99
Average Ems Pickup
0.13
Average Calltaker Processing
1.25
Average Pickup
0.06
FDNY
Date: 2025-05-05T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2025-05-05T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
2573
Call To First Pickup
3.92
Call To Pd Calltaker Handoff
148.5
Call To Fdny Pickup
55.05
Call To Fdny Job Creation
114.31
Call To Agency Dispatch
215.8
Call To Agency Arrival
553.53
Call To First Arrival Multi
517.3
Median Pickup
3
Median Calltaker Handoff
29
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
7
Median Travel
301
Median Cumulative First
422
Average Travel
5.63
Average Dispatch
0.19
Average Calltaker Processing
2.41
Average Pickup
0.07
Average Fd Pickup
0.09
Average Fd Processing
0.99
FDNY
Date: 2025-05-05T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2025-05-05T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
121
Call To First Pickup
4.23
Call To Pd Calltaker Handoff
42.51
Call To Fdny Pickup
42.94
Call To Fdny Job Creation
98.18
Call To Agency Dispatch
108.93
Call To Agency Arrival
377.56
Call To First Arrival Multi
372.74
Median Pickup
3
Median Calltaker Handoff
20
Median Fdny Pickup
5
Median Fdny Job Creation
44
Median Dispatch
7
Median Travel
252
Median Cumulative First
358
Average Travel
4.48
Average Dispatch
0.14
Average Calltaker Processing
0.64
Average Pickup
0.07
Average Fd Pickup
0.08
Average Fd Processing
0.92
NYPD (Non-CIP)
Date: 2025-05-05T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2025-05-05T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
336
Call To First Pickup
3.55
Call To Pd Calltaker Handoff
192.64
Call To Agency Dispatch
945.99
Call To Agency Arrival
4787.68
Call To First Arrival Multi
4626.96
Median Pickup
3
Median Calltaker Handoff
162.5
Median Dispatch
275.5
Median Travel
2037
Median Cumulative First
2887
Average Travel
64.03
Average Dispatch
12.56
Average Calltaker Processing
3.15
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-05-05T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2025-05-05T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
4101
Call To First Pickup
3.83
Call To Pd Calltaker Handoff
196.57
Call To Agency Dispatch
1075.9
Call To Agency Arrival
6421.13
Call To First Arrival Multi
6297.54
Median Pickup
3
Median Calltaker Handoff
167
Median Dispatch
245
Median Travel
2795
Median Cumulative First
3723
Average Travel
89.09
Average Dispatch
14.66
Average Calltaker Processing
3.21
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-04-28T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2025-04-28T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
119
Call To First Pickup
3.92
Call To Pd Calltaker Handoff
120.84
Call To Agency Dispatch
514.13
Call To Agency Arrival
1401.96
Call To First Arrival Multi
1401.96
Median Pickup
3
Median Calltaker Handoff
97
Median Dispatch
148
Median Travel
453
Median Cumulative First
911
Average Travel
14.8
Average Dispatch
6.55
Average Calltaker Processing
1.95
Average Pickup
0.07
FDNY
Date: 2025-04-28T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2025-04-28T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
239
Call To First Pickup
4.15
Call To Pd Calltaker Handoff
53.73
Call To Fdny Pickup
35.5
Call To Fdny Job Creation
87.99
Call To Agency Dispatch
119.13
Call To Agency Arrival
320.91
Call To First Arrival Multi
316.04
Median Pickup
3
Median Calltaker Handoff
17
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
8
Median Travel
195
Median Cumulative First
290
Average Travel
3.36
Average Dispatch
0.15
Average Calltaker Processing
0.83
Average Pickup
0.07
Average Fd Pickup
0.09
Average Fd Processing
0.87
FDNY
Date: 2025-04-28T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2025-04-28T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
2587
Call To First Pickup
3.85
Call To Pd Calltaker Handoff
149.74
Call To Fdny Pickup
54.92
Call To Fdny Job Creation
112.86
Call To Agency Dispatch
216.99
Call To Agency Arrival
562.99
Call To First Arrival Multi
524.43
Median Pickup
3
Median Calltaker Handoff
30
Median Fdny Pickup
5
Median Fdny Job Creation
48
Median Dispatch
7
Median Travel
308
Median Cumulative First
430
Average Travel
5.77
Average Dispatch
0.21
Average Calltaker Processing
2.43
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
0.97
NYPD (Non-CIP)
Date: 2025-04-28T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2025-04-28T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
3238
Call To First Pickup
3.94
Call To Pd Calltaker Handoff
161.86
Call To Agency Dispatch
624.5
Call To Agency Arrival
1637.85
Call To First Arrival Multi
1634.77
Median Pickup
3
Median Calltaker Handoff
130
Median Dispatch
122
Median Travel
399.5
Median Cumulative First
789.5
Average Travel
16.89
Average Dispatch
7.71
Average Calltaker Processing
2.63
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-04-28T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2025-04-28T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
7410
Call To First Pickup
3.78
Call To Pd Calltaker Handoff
159.41
Call To Agency Dispatch
979.92
Call To Agency Arrival
4878.92
Call To First Arrival Multi
4758.02
Median Pickup
3
Median Calltaker Handoff
126
Median Dispatch
238
Median Travel
1880
Median Cumulative First
2639
Average Travel
64.98
Average Dispatch
13.68
Average Calltaker Processing
2.59
Average Pickup
0.06
NYPD
Date: 2025-04-28T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2025-04-28T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2702
Call To First Pickup
3.83
Call To Pd Calltaker Handoff
136.91
Call To Agency Dispatch
316.81
Call To Agency Arrival
757.86
Call To First Arrival Multi
716.18
Median Pickup
3
Median Calltaker Handoff
104
Median Dispatch
77
Median Travel
255
Median Cumulative First
496
Average Travel
7.35
Average Dispatch
3
Average Calltaker Processing
2.22
Average Pickup
0.06
NYPD
Date: 2025-04-28T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2025-04-28T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
871
Call To First Pickup
3.81
Call To Pd Calltaker Handoff
172.85
Call To Agency Dispatch
586.84
Call To Agency Arrival
1752.96
Call To First Arrival Multi
1720.07
Median Pickup
3
Median Calltaker Handoff
145
Median Dispatch
126
Median Travel
430
Median Cumulative First
849
Average Travel
19.44
Average Dispatch
6.9
Average Calltaker Processing
2.82
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-04-28T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2025-04-28T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
335
Call To First Pickup
4.29
Call To Pd Calltaker Handoff
187.19
Call To Agency Dispatch
1204.87
Call To Agency Arrival
4664.16
Call To First Arrival Multi
4483.87
Median Pickup
3
Median Calltaker Handoff
156
Median Dispatch
330
Median Travel
1940
Median Cumulative First
2905
Average Travel
57.65
Average Dispatch
16.96
Average Calltaker Processing
3.05
Average Pickup
0.07
NYPD
Date: 2025-04-28T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2025-04-28T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
1117
Call To First Pickup
4.04
Call To Pd Calltaker Handoff
143.39
Call To Agency Dispatch
260.28
Call To Agency Arrival
547.84
Call To First Arrival Multi
521.8
Median Pickup
3
Median Calltaker Handoff
106
Median Dispatch
69
Median Travel
187
Median Cumulative First
424
Average Travel
4.79
Average Dispatch
1.95
Average Calltaker Processing
2.32
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-04-28T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2025-04-28T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
2213
Call To First Pickup
3.92
Call To Pd Calltaker Handoff
155.66
Call To Agency Dispatch
866.83
Call To Agency Arrival
3698.95
Call To First Arrival Multi
3675.18
Median Pickup
3
Median Calltaker Handoff
133
Median Dispatch
222
Median Travel
1449
Median Cumulative First
2142
Average Travel
47.2
Average Dispatch
11.85
Average Calltaker Processing
2.53
Average Pickup
0.07
EMS
Date: 2025-04-28T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2025-04-28T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
12791
Call To First Pickup
3.76
Call To Pd Calltaker Handoff
98.1
Call To Ems Pickup
105.06
Call To Agency Job Creation
163.59
Call To Agency Dispatch
502.82
Call To Agency Arrival
1276.63
Call To First Arrival Multi
1148.09
Median Pickup
3
Median Calltaker Handoff
90.5
Median Ems Pickup
9.5
Median Ems Job Creation
37
Median Dispatch
117
Median Travel
610.5
Median Cumulative First
771.75
Average Travel
12.9
Average Dispatch
6.75
Average Ems Processing
1
Average Ems Pickup
0.15
Average Calltaker Processing
1.57
Average Pickup
0.06
FDNY
Date: 2025-04-28T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2025-04-28T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
233
Call To First Pickup
3.91
Call To Pd Calltaker Handoff
34.35
Call To Fdny Pickup
39.42
Call To Fdny Job Creation
104.44
Call To Agency Dispatch
113.38
Call To Agency Arrival
393.52
Call To First Arrival Multi
388.61
Median Pickup
3
Median Calltaker Handoff
17
Median Fdny Pickup
5
Median Fdny Job Creation
46
Median Dispatch
7
Median Travel
250
Median Cumulative First
344
Average Travel
4.67
Average Dispatch
0.15
Average Calltaker Processing
0.51
Average Pickup
0.07
Average Fd Pickup
0.08
Average Fd Processing
1.08
FDNY
Date: 2025-04-28T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2025-04-28T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
4168
Call To First Pickup
4.02
Call To Pd Calltaker Handoff
304.43
Call To Ems Pickup
80.35
Call To Agency Job Creation
296.56
Call To Agency Dispatch
339.52
Call To Agency Arrival
680.39
Call To First Arrival Multi
582.73
Median Pickup
3
Median Calltaker Handoff
130.5
Median Ems Pickup
5
Median Ems Job Creation
57
Median Dispatch
7
Median Travel
324
Median Cumulative First
474
Average Travel
5.68
Average Dispatch
0.58
Average Ems Processing
2.52
Average Ems Pickup
0.09
Average Calltaker Processing
5.01
Average Pickup
0.07
EMS
Date: 2025-04-28T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2025-04-28T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
10996
Call To First Pickup
3.93
Call To Pd Calltaker Handoff
78.59
Call To Ems Pickup
84.41
Call To Agency Job Creation
142.74
Call To Agency Dispatch
208.97
Call To Agency Arrival
677.76
Call To First Arrival Multi
593.96
Median Pickup
3
Median Calltaker Handoff
75.75
Median Ems Pickup
9.5
Median Ems Job Creation
34.5
Median Dispatch
83
Median Travel
412.5
Median Cumulative First
504.5
Average Travel
7.81
Average Dispatch
2.17
Average Ems Processing
0.99
Average Ems Pickup
0.13
Average Calltaker Processing
1.24
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-04-28T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2025-04-28T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
137
Call To First Pickup
3.82
Call To Pd Calltaker Handoff
182.12
Call To Agency Dispatch
569.21
Call To Agency Arrival
3749.42
Call To First Arrival Multi
1455.42
Median Pickup
3
Median Calltaker Handoff
156
Median Dispatch
163
Median Travel
1870
Median Cumulative First
533
Average Travel
53
Average Dispatch
6.45
Average Calltaker Processing
2.97
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-04-28T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2025-04-28T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
2184
Call To First Pickup
3.79
Call To Pd Calltaker Handoff
137.41
Call To Agency Dispatch
671.33
Call To Agency Arrival
3015.94
Call To First Arrival Multi
3014.37
Median Pickup
3
Median Calltaker Handoff
112
Median Dispatch
155
Median Travel
977.5
Median Cumulative First
1472.5
Average Travel
39.08
Average Dispatch
8.9
Average Calltaker Processing
2.23
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-04-28T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2025-04-28T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
5563
Call To First Pickup
3.79
Call To Pd Calltaker Handoff
169
Call To Agency Dispatch
1010.99
Call To Agency Arrival
3797.57
Call To First Arrival Multi
3764.2
Median Pickup
3
Median Calltaker Handoff
138
Median Dispatch
214
Median Travel
1084
Median Cumulative First
1855
Average Travel
46.44
Average Dispatch
14.03
Average Calltaker Processing
2.75
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-04-28T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2025-04-28T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
4163
Call To First Pickup
3.85
Call To Pd Calltaker Handoff
199.25
Call To Agency Dispatch
1261.11
Call To Agency Arrival
6992.61
Call To First Arrival Multi
6871.34
Median Pickup
3
Median Calltaker Handoff
171
Median Dispatch
283
Median Travel
3266
Median Cumulative First
4173
Average Travel
95.53
Average Dispatch
17.7
Average Calltaker Processing
3.26
Average Pickup
0.06
NYPD
Date: 2025-04-21T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2025-04-21T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
785
Call To First Pickup
4.11
Call To Pd Calltaker Handoff
174.17
Call To Agency Dispatch
743.04
Call To Agency Arrival
1757.77
Call To First Arrival Multi
1732.69
Median Pickup
3
Median Calltaker Handoff
144
Median Dispatch
126
Median Travel
417
Median Cumulative First
844
Average Travel
16.91
Average Dispatch
9.48
Average Calltaker Processing
2.83
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-04-21T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2025-04-21T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
5389
Call To First Pickup
3.96
Call To Pd Calltaker Handoff
172.61
Call To Agency Dispatch
1067.66
Call To Agency Arrival
3796.91
Call To First Arrival Multi
3763.73
Median Pickup
3
Median Calltaker Handoff
144
Median Dispatch
227
Median Travel
1080
Median Cumulative First
1834
Average Travel
45.49
Average Dispatch
14.92
Average Calltaker Processing
2.81
Average Pickup
0.07
EMS
Date: 2025-04-21T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2025-04-21T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
12625
Call To First Pickup
3.98
Call To Pd Calltaker Handoff
100.95
Call To Ems Pickup
108.62
Call To Agency Job Creation
165.89
Call To Agency Dispatch
516.58
Call To Agency Arrival
1273.9
Call To First Arrival Multi
1138.13
Median Pickup
3
Median Calltaker Handoff
92
Median Ems Pickup
12.5
Median Ems Job Creation
36.5
Median Dispatch
114.5
Median Travel
590
Median Cumulative First
741.5
Average Travel
12.62
Average Dispatch
6.93
Average Ems Processing
0.97
Average Ems Pickup
0.17
Average Calltaker Processing
1.62
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-04-21T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2025-04-21T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
7229
Call To First Pickup
3.96
Call To Pd Calltaker Handoff
159.07
Call To Agency Dispatch
970.36
Call To Agency Arrival
4807.96
Call To First Arrival Multi
4682.58
Median Pickup
3
Median Calltaker Handoff
127
Median Dispatch
221
Median Travel
1858
Median Cumulative First
2493
Average Travel
63.96
Average Dispatch
13.52
Average Calltaker Processing
2.59
Average Pickup
0.07
EMS
Date: 2025-04-21T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2025-04-21T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
10692
Call To First Pickup
3.99
Call To Pd Calltaker Handoff
80.76
Call To Ems Pickup
86.56
Call To Agency Job Creation
144.1
Call To Agency Dispatch
216.17
Call To Agency Arrival
670.24
Call To First Arrival Multi
595
Median Pickup
3
Median Calltaker Handoff
76
Median Ems Pickup
11.5
Median Ems Job Creation
33
Median Dispatch
85.5
Median Travel
400.5
Median Cumulative First
511
Average Travel
7.57
Average Dispatch
2.26
Average Ems Processing
0.98
Average Ems Pickup
0.13
Average Calltaker Processing
1.28
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-04-21T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2025-04-21T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
283
Call To First Pickup
4.43
Call To Pd Calltaker Handoff
181.52
Call To Agency Dispatch
998.24
Call To Agency Arrival
4373.48
Call To First Arrival Multi
4137.35
Median Pickup
3
Median Calltaker Handoff
158
Median Dispatch
259
Median Travel
1766
Median Cumulative First
2239
Average Travel
56.25
Average Dispatch
13.61
Average Calltaker Processing
2.95
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-04-21T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2025-04-21T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
140
Call To First Pickup
4.42
Call To Pd Calltaker Handoff
170.72
Call To Agency Dispatch
482.66
Call To Agency Arrival
3331.9
Call To First Arrival Multi
1812.47
Median Pickup
3
Median Calltaker Handoff
149
Median Dispatch
127.5
Median Travel
1422
Median Cumulative First
483
Average Travel
47.49
Average Dispatch
5.2
Average Calltaker Processing
2.77
Average Pickup
0.07
NYPD
Date: 2025-04-21T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2025-04-21T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
1045
Call To First Pickup
3.87
Call To Pd Calltaker Handoff
134.54
Call To Agency Dispatch
272.74
Call To Agency Arrival
546.44
Call To First Arrival Multi
526.12
Median Pickup
3
Median Calltaker Handoff
102
Median Dispatch
67
Median Travel
189
Median Cumulative First
399
Average Travel
4.56
Average Dispatch
2.3
Average Calltaker Processing
2.18
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-04-21T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2025-04-21T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
4173
Call To First Pickup
4.16
Call To Pd Calltaker Handoff
203.97
Call To Agency Dispatch
1257.07
Call To Agency Arrival
6673.99
Call To First Arrival Multi
6523.46
Median Pickup
3
Median Calltaker Handoff
173
Median Dispatch
293
Median Travel
2896
Median Cumulative First
3740
Average Travel
90.28
Average Dispatch
17.55
Average Calltaker Processing
3.33
Average Pickup
0.07
NYPD
Date: 2025-04-21T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2025-04-21T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2717
Call To First Pickup
3.97
Call To Pd Calltaker Handoff
134.51
Call To Agency Dispatch
313.49
Call To Agency Arrival
762.03
Call To First Arrival Multi
706.58
Median Pickup
3
Median Calltaker Handoff
100
Median Dispatch
75
Median Travel
250
Median Cumulative First
489
Average Travel
7.48
Average Dispatch
2.98
Average Calltaker Processing
2.18
Average Pickup
0.07
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