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911 End-to-End Data

All incident segments for each of the first responding agencies (PD, FD and EMS) that contribute to the end-to-end response times.
This data set provides call volumes broken down by incident type for each Week Start time period as well as the timestamps and average response times (in seconds) for each segment of the call.

For the Incident Type Definitions please refer to this link.

Public Safety Mayor's Office of Operations (OPS) Dataset t7p9-n9dy 30 fields
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Dataset fields
Showing 50 real records
FDNY
Date: 2025-04-21T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2025-04-21T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
3903
Call To First Pickup
3.95
Call To Pd Calltaker Handoff
332.42
Call To Ems Pickup
83.52
Call To Agency Job Creation
323.96
Call To Agency Dispatch
360.43
Call To Agency Arrival
708.77
Call To First Arrival Multi
597.93
Median Pickup
3
Median Calltaker Handoff
131
Median Ems Pickup
5
Median Ems Job Creation
55
Median Dispatch
7
Median Travel
326
Median Cumulative First
475
Average Travel
5.81
Average Dispatch
0.47
Average Ems Processing
2.55
Average Ems Pickup
0.08
Average Calltaker Processing
5.47
Average Pickup
0.07
FDNY
Date: 2025-04-21T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2025-04-21T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
2541
Call To First Pickup
4.15
Call To Pd Calltaker Handoff
155.4
Call To Fdny Pickup
56.27
Call To Fdny Job Creation
111.97
Call To Agency Dispatch
219.93
Call To Agency Arrival
556.21
Call To First Arrival Multi
516.06
Median Pickup
3
Median Calltaker Handoff
30
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
7
Median Travel
303
Median Cumulative First
427
Average Travel
5.6
Average Dispatch
0.2
Average Calltaker Processing
2.52
Average Pickup
0.07
Average Fd Pickup
0.09
Average Fd Processing
0.93
NYPD (Non-CIP)
Date: 2025-04-21T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2025-04-21T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
120
Call To First Pickup
4.43
Call To Pd Calltaker Handoff
123.25
Call To Agency Dispatch
572.78
Call To Agency Arrival
1580.74
Call To First Arrival Multi
1529.38
Median Pickup
3
Median Calltaker Handoff
95.5
Median Dispatch
113
Median Travel
558.5
Median Cumulative First
1038
Average Travel
16.8
Average Dispatch
7.49
Average Calltaker Processing
1.98
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-04-21T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2025-04-21T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
3209
Call To First Pickup
4.17
Call To Pd Calltaker Handoff
160.12
Call To Agency Dispatch
652.76
Call To Agency Arrival
1695.69
Call To First Arrival Multi
1688.45
Median Pickup
3
Median Calltaker Handoff
132
Median Dispatch
121
Median Travel
411
Median Cumulative First
795
Average Travel
17.38
Average Dispatch
8.21
Average Calltaker Processing
2.6
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-04-21T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2025-04-21T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
2383
Call To First Pickup
3.9
Call To Pd Calltaker Handoff
139.79
Call To Agency Dispatch
702.85
Call To Agency Arrival
2950.79
Call To First Arrival Multi
2950.59
Median Pickup
3
Median Calltaker Handoff
114
Median Dispatch
156
Median Travel
897
Median Cumulative First
1431
Average Travel
37.47
Average Dispatch
9.38
Average Calltaker Processing
2.26
Average Pickup
0.07
FDNY
Date: 2025-04-21T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2025-04-21T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
209
Call To First Pickup
4.43
Call To Pd Calltaker Handoff
27.95
Call To Fdny Pickup
32.95
Call To Fdny Job Creation
85.33
Call To Agency Dispatch
94.9
Call To Agency Arrival
374.81
Call To First Arrival Multi
372.38
Median Pickup
3
Median Calltaker Handoff
15
Median Fdny Pickup
5
Median Fdny Job Creation
44
Median Dispatch
7
Median Travel
254
Median Cumulative First
344
Average Travel
4.67
Average Dispatch
0.16
Average Calltaker Processing
0.39
Average Pickup
0.07
Average Fd Pickup
0.08
Average Fd Processing
0.87
NYPD (Non-CIP)
Date: 2025-04-21T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2025-04-21T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
2123
Call To First Pickup
3.98
Call To Pd Calltaker Handoff
156.87
Call To Agency Dispatch
878.36
Call To Agency Arrival
3678.44
Call To First Arrival Multi
3640.54
Median Pickup
3
Median Calltaker Handoff
132
Median Dispatch
199
Median Travel
1258
Median Cumulative First
1915
Average Travel
46.67
Average Dispatch
12.02
Average Calltaker Processing
2.55
Average Pickup
0.07
FDNY
Date: 2025-04-21T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2025-04-21T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
249
Call To First Pickup
3.87
Call To Pd Calltaker Handoff
28.82
Call To Fdny Pickup
33.39
Call To Fdny Job Creation
87.07
Call To Agency Dispatch
96.08
Call To Agency Arrival
297.67
Call To First Arrival Multi
297.08
Median Pickup
3
Median Calltaker Handoff
16
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
8
Median Travel
191
Median Cumulative First
284
Average Travel
3.36
Average Dispatch
0.15
Average Calltaker Processing
0.42
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
0.89
NYPD (Non-CIP)
Date: 2025-04-14T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2025-04-14T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
83
Call To First Pickup
4.42
Call To Pd Calltaker Handoff
124.13
Call To Agency Dispatch
388.18
Call To Agency Arrival
1356.42
Call To First Arrival Multi
1348.27
Median Pickup
3
Median Calltaker Handoff
99
Median Dispatch
93
Median Travel
519
Median Cumulative First
852
Average Travel
16.14
Average Dispatch
4.4
Average Calltaker Processing
2
Average Pickup
0.07
FDNY
Date: 2025-04-14T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2025-04-14T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
3725
Call To First Pickup
4.22
Call To Pd Calltaker Handoff
289.46
Call To Ems Pickup
83.28
Call To Agency Job Creation
281.94
Call To Agency Dispatch
320.26
Call To Agency Arrival
664.53
Call To First Arrival Multi
563.79
Median Pickup
3
Median Calltaker Handoff
130
Median Ems Pickup
5
Median Ems Job Creation
54
Median Dispatch
7
Median Travel
322
Median Cumulative First
477
Average Travel
5.74
Average Dispatch
0.51
Average Ems Processing
2.45
Average Ems Pickup
0.08
Average Calltaker Processing
4.75
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-04-14T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2025-04-14T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
142
Call To First Pickup
3.76
Call To Pd Calltaker Handoff
174.21
Call To Agency Dispatch
463.86
Call To Agency Arrival
3699
Call To First Arrival Multi
1989.39
Median Pickup
3
Median Calltaker Handoff
138
Median Dispatch
109.5
Median Travel
1748
Median Cumulative First
474
Average Travel
53.92
Average Dispatch
4.83
Average Calltaker Processing
2.84
Average Pickup
0.06
FDNY
Date: 2025-04-14T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2025-04-14T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
2482
Call To First Pickup
3.96
Call To Pd Calltaker Handoff
132.99
Call To Fdny Pickup
54.72
Call To Fdny Job Creation
115.65
Call To Agency Dispatch
203.14
Call To Agency Arrival
535.69
Call To First Arrival Multi
490
Median Pickup
3
Median Calltaker Handoff
28
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
7
Median Travel
292.5
Median Cumulative First
414.5
Average Travel
5.54
Average Dispatch
0.21
Average Calltaker Processing
2.15
Average Pickup
0.07
Average Fd Pickup
0.09
Average Fd Processing
1.02
FDNY
Date: 2025-04-14T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2025-04-14T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
239
Call To First Pickup
4.14
Call To Pd Calltaker Handoff
27.74
Call To Fdny Pickup
32.88
Call To Fdny Job Creation
86.87
Call To Agency Dispatch
95.38
Call To Agency Arrival
283.15
Call To First Arrival Multi
283.07
Median Pickup
3
Median Calltaker Handoff
15
Median Fdny Pickup
5
Median Fdny Job Creation
46
Median Dispatch
7
Median Travel
182
Median Cumulative First
278
Average Travel
3.13
Average Dispatch
0.14
Average Calltaker Processing
0.39
Average Pickup
0.07
Average Fd Pickup
0.09
Average Fd Processing
0.9
NYPD
Date: 2025-04-14T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2025-04-14T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2530
Call To First Pickup
4.03
Call To Pd Calltaker Handoff
134.22
Call To Agency Dispatch
301.23
Call To Agency Arrival
724.79
Call To First Arrival Multi
700.24
Median Pickup
3
Median Calltaker Handoff
101
Median Dispatch
71
Median Travel
246
Median Cumulative First
478
Average Travel
7.06
Average Dispatch
2.78
Average Calltaker Processing
2.17
Average Pickup
0.07
FDNY
Date: 2025-04-14T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2025-04-14T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
193
Call To First Pickup
4.18
Call To Pd Calltaker Handoff
28.19
Call To Fdny Pickup
33.02
Call To Fdny Job Creation
92.66
Call To Agency Dispatch
103.8
Call To Agency Arrival
378.1
Call To First Arrival Multi
371.16
Median Pickup
3
Median Calltaker Handoff
16
Median Fdny Pickup
5
Median Fdny Job Creation
44
Median Dispatch
7
Median Travel
247
Median Cumulative First
347
Average Travel
4.57
Average Dispatch
0.18
Average Calltaker Processing
0.4
Average Pickup
0.07
Average Fd Pickup
0.09
Average Fd Processing
0.99
NYPD (Non-CIP)
Date: 2025-04-14T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2025-04-14T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
4000
Call To First Pickup
3.99
Call To Pd Calltaker Handoff
200.82
Call To Agency Dispatch
955.03
Call To Agency Arrival
5749.46
Call To First Arrival Multi
5654.04
Median Pickup
3
Median Calltaker Handoff
171
Median Dispatch
219
Median Travel
2427
Median Cumulative First
3146.5
Average Travel
79.91
Average Dispatch
12.57
Average Calltaker Processing
3.28
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-04-14T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2025-04-14T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
5393
Call To First Pickup
4.06
Call To Pd Calltaker Handoff
171.41
Call To Agency Dispatch
852.99
Call To Agency Arrival
3274.15
Call To First Arrival Multi
3244.85
Median Pickup
3
Median Calltaker Handoff
141
Median Dispatch
191
Median Travel
938
Median Cumulative First
1577
Average Travel
40.35
Average Dispatch
11.36
Average Calltaker Processing
2.79
Average Pickup
0.07
NYPD
Date: 2025-04-14T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2025-04-14T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
804
Call To First Pickup
4.01
Call To Pd Calltaker Handoff
173.44
Call To Agency Dispatch
602.74
Call To Agency Arrival
1543.35
Call To First Arrival Multi
1521.39
Median Pickup
3
Median Calltaker Handoff
142
Median Dispatch
113.5
Median Travel
425.5
Median Cumulative First
778
Average Travel
15.68
Average Dispatch
7.16
Average Calltaker Processing
2.82
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-04-14T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2025-04-14T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
7258
Call To First Pickup
3.91
Call To Pd Calltaker Handoff
158.04
Call To Agency Dispatch
811.09
Call To Agency Arrival
4350.56
Call To First Arrival Multi
4232.09
Median Pickup
3
Median Calltaker Handoff
122
Median Dispatch
201
Median Travel
1676
Median Cumulative First
2255.5
Average Travel
58.99
Average Dispatch
10.88
Average Calltaker Processing
2.57
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-04-14T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2025-04-14T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
2659
Call To First Pickup
3.92
Call To Pd Calltaker Handoff
138.06
Call To Agency Dispatch
580.23
Call To Agency Arrival
2654.21
Call To First Arrival Multi
2652.52
Median Pickup
3
Median Calltaker Handoff
113
Median Dispatch
153
Median Travel
859
Median Cumulative First
1329
Average Travel
34.57
Average Dispatch
7.37
Average Calltaker Processing
2.24
Average Pickup
0.07
EMS
Date: 2025-04-14T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2025-04-14T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
12384
Call To First Pickup
4.05
Call To Pd Calltaker Handoff
93.07
Call To Ems Pickup
106.21
Call To Agency Job Creation
163.81
Call To Agency Dispatch
418.2
Call To Agency Arrival
1099.83
Call To First Arrival Multi
999.89
Median Pickup
3
Median Calltaker Handoff
91.5
Median Ems Pickup
10
Median Ems Job Creation
36.5
Median Dispatch
103.5
Median Travel
549.5
Median Cumulative First
688.75
Average Travel
11.36
Average Dispatch
5.42
Average Ems Processing
0.98
Average Ems Pickup
0.26
Average Calltaker Processing
1.48
Average Pickup
0.07
EMS
Date: 2025-04-14T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2025-04-14T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
10123
Call To First Pickup
4.1
Call To Pd Calltaker Handoff
72.13
Call To Ems Pickup
86.3
Call To Agency Job Creation
142.73
Call To Agency Dispatch
203.93
Call To Agency Arrival
646.23
Call To First Arrival Multi
576.54
Median Pickup
3
Median Calltaker Handoff
78
Median Ems Pickup
10.5
Median Ems Job Creation
33.5
Median Dispatch
79.5
Median Travel
399.5
Median Cumulative First
507.5
Average Travel
7.37
Average Dispatch
2.2
Average Ems Processing
0.96
Average Ems Pickup
0.27
Average Calltaker Processing
1.13
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-04-14T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2025-04-14T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
274
Call To First Pickup
4.26
Call To Pd Calltaker Handoff
186.04
Call To Agency Dispatch
939.9
Call To Agency Arrival
3946.41
Call To First Arrival Multi
3776.19
Median Pickup
3
Median Calltaker Handoff
164.5
Median Dispatch
266
Median Travel
1429
Median Cumulative First
2062
Average Travel
50.11
Average Dispatch
12.56
Average Calltaker Processing
3.03
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-04-14T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2025-04-14T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
2878
Call To First Pickup
4.02
Call To Pd Calltaker Handoff
165.34
Call To Agency Dispatch
595.55
Call To Agency Arrival
1472.94
Call To First Arrival Multi
1462.99
Median Pickup
3
Median Calltaker Handoff
136
Median Dispatch
106
Median Travel
389.5
Median Cumulative First
732.5
Average Travel
14.62
Average Dispatch
7.17
Average Calltaker Processing
2.69
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-04-14T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2025-04-14T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
2053
Call To First Pickup
4.18
Call To Pd Calltaker Handoff
154.89
Call To Agency Dispatch
785.1
Call To Agency Arrival
3493.71
Call To First Arrival Multi
3480.54
Median Pickup
3
Median Calltaker Handoff
129
Median Dispatch
192
Median Travel
1235
Median Cumulative First
1863
Average Travel
45.14
Average Dispatch
10.5
Average Calltaker Processing
2.51
Average Pickup
0.07
NYPD
Date: 2025-04-14T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2025-04-14T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
1142
Call To First Pickup
4.31
Call To Pd Calltaker Handoff
139.21
Call To Agency Dispatch
269.02
Call To Agency Arrival
510.23
Call To First Arrival Multi
486.85
Median Pickup
3
Median Calltaker Handoff
106
Median Dispatch
64
Median Travel
179
Median Cumulative First
409
Average Travel
4.02
Average Dispatch
2.16
Average Calltaker Processing
2.25
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-04-07T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2025-04-07T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
89
Call To First Pickup
3.84
Call To Pd Calltaker Handoff
119.26
Call To Agency Dispatch
566.52
Call To Agency Arrival
1344.36
Call To First Arrival Multi
1344.36
Median Pickup
3
Median Calltaker Handoff
92
Median Dispatch
95
Median Travel
417
Median Cumulative First
677
Average Travel
12.96
Average Dispatch
7.45
Average Calltaker Processing
1.92
Average Pickup
0.06
FDNY
Date: 2025-04-07T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2025-04-07T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
2438
Call To First Pickup
3.61
Call To Pd Calltaker Handoff
156.09
Call To Fdny Pickup
53.84
Call To Fdny Job Creation
114.03
Call To Agency Dispatch
227.04
Call To Agency Arrival
563.66
Call To First Arrival Multi
514.94
Median Pickup
3
Median Calltaker Handoff
28
Median Fdny Pickup
5
Median Fdny Job Creation
50
Median Dispatch
7
Median Travel
301
Median Cumulative First
421.5
Average Travel
5.61
Average Dispatch
0.23
Average Calltaker Processing
2.54
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
1
NYPD (Non-CIP)
Date: 2025-04-07T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2025-04-07T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
3061
Call To First Pickup
3.51
Call To Pd Calltaker Handoff
157.37
Call To Agency Dispatch
535.78
Call To Agency Arrival
1447
Call To First Arrival Multi
1439.17
Median Pickup
3
Median Calltaker Handoff
129
Median Dispatch
115
Median Travel
403
Median Cumulative First
748
Average Travel
15.19
Average Dispatch
6.31
Average Calltaker Processing
2.56
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-04-07T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2025-04-07T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
3952
Call To First Pickup
3.57
Call To Pd Calltaker Handoff
201.28
Call To Agency Dispatch
1012.99
Call To Agency Arrival
6056.6
Call To First Arrival Multi
5971.64
Median Pickup
3
Median Calltaker Handoff
174
Median Dispatch
234
Median Travel
2753.5
Median Cumulative First
3571
Average Travel
84.06
Average Dispatch
13.53
Average Calltaker Processing
3.3
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-04-07T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2025-04-07T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
6794
Call To First Pickup
3.48
Call To Pd Calltaker Handoff
155.94
Call To Agency Dispatch
785.88
Call To Agency Arrival
4220.15
Call To First Arrival Multi
4113.61
Median Pickup
3
Median Calltaker Handoff
122
Median Dispatch
214
Median Travel
1697.5
Median Cumulative First
2241
Average Travel
57.24
Average Dispatch
10.5
Average Calltaker Processing
2.54
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-04-07T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2025-04-07T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
307
Call To First Pickup
3.95
Call To Pd Calltaker Handoff
191.35
Call To Agency Dispatch
987.87
Call To Agency Arrival
4252.68
Call To First Arrival Multi
4077.72
Median Pickup
3
Median Calltaker Handoff
167
Median Dispatch
249
Median Travel
1669
Median Cumulative First
2295
Average Travel
54.41
Average Dispatch
13.28
Average Calltaker Processing
3.12
Average Pickup
0.07
EMS
Date: 2025-04-07T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2025-04-07T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
9894
Call To First Pickup
3.6
Call To Pd Calltaker Handoff
78.56
Call To Ems Pickup
83.82
Call To Agency Job Creation
141.71
Call To Agency Dispatch
193.16
Call To Agency Arrival
632.25
Call To First Arrival Multi
567.56
Median Pickup
3
Median Calltaker Handoff
77
Median Ems Pickup
10.5
Median Ems Job Creation
34
Median Dispatch
76.5
Median Travel
400
Median Cumulative First
500.5
Average Travel
7.32
Average Dispatch
1.91
Average Ems Processing
0.99
Average Ems Pickup
0.12
Average Calltaker Processing
1.25
Average Pickup
0.06
NYPD
Date: 2025-04-07T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2025-04-07T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2321
Call To First Pickup
3.59
Call To Pd Calltaker Handoff
130.89
Call To Agency Dispatch
270.15
Call To Agency Arrival
652.95
Call To First Arrival Multi
621.96
Median Pickup
3
Median Calltaker Handoff
98
Median Dispatch
70
Median Travel
246
Median Cumulative First
470
Average Travel
6.38
Average Dispatch
2.32
Average Calltaker Processing
2.12
Average Pickup
0.06
EMS
Date: 2025-04-07T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2025-04-07T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
12016
Call To First Pickup
3.57
Call To Pd Calltaker Handoff
97.31
Call To Ems Pickup
104.16
Call To Agency Job Creation
162.42
Call To Agency Dispatch
353
Call To Agency Arrival
1052.81
Call To First Arrival Multi
956.47
Median Pickup
3
Median Calltaker Handoff
91
Median Ems Pickup
11
Median Ems Job Creation
36
Median Dispatch
97
Median Travel
572.5
Median Cumulative First
695.25
Average Travel
11.66
Average Dispatch
4.26
Average Ems Processing
0.99
Average Ems Pickup
0.15
Average Calltaker Processing
1.56
Average Pickup
0.06
FDNY
Date: 2025-04-07T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2025-04-07T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
141
Call To First Pickup
4.05
Call To Pd Calltaker Handoff
36.48
Call To Fdny Pickup
38.35
Call To Fdny Job Creation
92.89
Call To Agency Dispatch
125.78
Call To Agency Arrival
417.86
Call To First Arrival Multi
404.3
Median Pickup
3
Median Calltaker Handoff
18
Median Fdny Pickup
5
Median Fdny Job Creation
43
Median Dispatch
8
Median Travel
258
Median Cumulative First
364
Average Travel
4.87
Average Dispatch
0.51
Average Calltaker Processing
0.54
Average Pickup
0.07
Average Fd Pickup
0.1
Average Fd Processing
0.91
FDNY
Date: 2025-04-07T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2025-04-07T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
264
Call To First Pickup
3.54
Call To Pd Calltaker Handoff
34.47
Call To Fdny Pickup
39.15
Call To Fdny Job Creation
94.92
Call To Agency Dispatch
105.33
Call To Agency Arrival
306.06
Call To First Arrival Multi
304.69
Median Pickup
3
Median Calltaker Handoff
17
Median Fdny Pickup
5
Median Fdny Job Creation
49
Median Dispatch
8
Median Travel
196.5
Median Cumulative First
293.5
Average Travel
3.35
Average Dispatch
0.17
Average Calltaker Processing
0.52
Average Pickup
0.06
Average Fd Pickup
0.08
Average Fd Processing
0.93
NYPD (Non-CIP)
Date: 2025-04-07T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2025-04-07T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
5384
Call To First Pickup
3.56
Call To Pd Calltaker Handoff
168.55
Call To Agency Dispatch
808.1
Call To Agency Arrival
3187.38
Call To First Arrival Multi
3162.52
Median Pickup
3
Median Calltaker Handoff
139.5
Median Dispatch
188
Median Travel
958.5
Median Cumulative First
1602
Average Travel
39.65
Average Dispatch
10.66
Average Calltaker Processing
2.75
Average Pickup
0.06
FDNY
Date: 2025-04-07T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2025-04-07T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
3447
Call To First Pickup
3.62
Call To Pd Calltaker Handoff
273.71
Call To Ems Pickup
80.23
Call To Agency Job Creation
266.41
Call To Agency Dispatch
301.16
Call To Agency Arrival
650.32
Call To First Arrival Multi
553.67
Median Pickup
3
Median Calltaker Handoff
130
Median Ems Pickup
5
Median Ems Job Creation
54
Median Dispatch
7
Median Travel
329
Median Cumulative First
475
Average Travel
5.82
Average Dispatch
0.46
Average Ems Processing
2.19
Average Ems Pickup
0.09
Average Calltaker Processing
4.5
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-04-07T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2025-04-07T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
2175
Call To First Pickup
3.53
Call To Pd Calltaker Handoff
151.35
Call To Agency Dispatch
694.39
Call To Agency Arrival
3327.76
Call To First Arrival Multi
3296.02
Median Pickup
3
Median Calltaker Handoff
127
Median Dispatch
180
Median Travel
1108
Median Cumulative First
1670
Average Travel
43.89
Average Dispatch
9.05
Average Calltaker Processing
2.46
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-04-07T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2025-04-07T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
166
Call To First Pickup
3.5
Call To Pd Calltaker Handoff
174.14
Call To Agency Dispatch
584.77
Call To Agency Arrival
3313.45
Call To First Arrival Multi
1255.1
Median Pickup
3
Median Calltaker Handoff
154.5
Median Dispatch
134.5
Median Travel
1815.5
Median Cumulative First
427
Average Travel
45.48
Average Dispatch
6.84
Average Calltaker Processing
2.84
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-04-07T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2025-04-07T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
2454
Call To First Pickup
3.51
Call To Pd Calltaker Handoff
137.18
Call To Agency Dispatch
545.52
Call To Agency Arrival
2536.36
Call To First Arrival Multi
2536.16
Median Pickup
3
Median Calltaker Handoff
113
Median Dispatch
128.5
Median Travel
832
Median Cumulative First
1305
Average Travel
33.18
Average Dispatch
6.81
Average Calltaker Processing
2.23
Average Pickup
0.06
NYPD
Date: 2025-04-07T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2025-04-07T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
716
Call To First Pickup
3.57
Call To Pd Calltaker Handoff
170.31
Call To Agency Dispatch
429.97
Call To Agency Arrival
1230.1
Call To First Arrival Multi
1214.91
Median Pickup
3
Median Calltaker Handoff
143
Median Dispatch
101.5
Median Travel
404
Median Cumulative First
747
Average Travel
13.34
Average Dispatch
4.33
Average Calltaker Processing
2.78
Average Pickup
0.06
NYPD
Date: 2025-04-07T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2025-04-07T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
940
Call To First Pickup
3.48
Call To Pd Calltaker Handoff
138.2
Call To Agency Dispatch
250.69
Call To Agency Arrival
512.73
Call To First Arrival Multi
489.7
Median Pickup
3
Median Calltaker Handoff
109
Median Dispatch
66
Median Travel
190
Median Cumulative First
408.5
Average Travel
4.37
Average Dispatch
1.87
Average Calltaker Processing
2.25
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-03-31T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2025-03-31T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
2421
Call To First Pickup
3.6
Call To Pd Calltaker Handoff
140.27
Call To Agency Dispatch
599.24
Call To Agency Arrival
2606.96
Call To First Arrival Multi
2606.96
Median Pickup
3
Median Calltaker Handoff
112
Median Dispatch
144
Median Travel
857
Median Cumulative First
1349
Average Travel
33.46
Average Dispatch
7.65
Average Calltaker Processing
2.28
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-03-31T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2025-03-31T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
5451
Call To First Pickup
3.52
Call To Pd Calltaker Handoff
169.84
Call To Agency Dispatch
802.69
Call To Agency Arrival
3164.83
Call To First Arrival Multi
3137.44
Median Pickup
3
Median Calltaker Handoff
141
Median Dispatch
191
Median Travel
966
Median Cumulative First
1614
Average Travel
39.37
Average Dispatch
10.55
Average Calltaker Processing
2.77
Average Pickup
0.06
FDNY
Date: 2025-03-31T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2025-03-31T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
240
Call To First Pickup
3.77
Call To Pd Calltaker Handoff
29.23
Call To Fdny Pickup
34.11
Call To Fdny Job Creation
84.82
Call To Agency Dispatch
93.93
Call To Agency Arrival
293.38
Call To First Arrival Multi
291.55
Median Pickup
3
Median Calltaker Handoff
17
Median Fdny Pickup
5
Median Fdny Job Creation
45.5
Median Dispatch
7
Median Travel
188
Median Cumulative First
281
Average Travel
3.32
Average Dispatch
0.16
Average Calltaker Processing
0.42
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
0.85
EMS
Date: 2025-03-31T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2025-03-31T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
12421
Call To First Pickup
3.52
Call To Pd Calltaker Handoff
98.95
Call To Ems Pickup
105.56
Call To Agency Job Creation
163.91
Call To Agency Dispatch
349.63
Call To Agency Arrival
1036.03
Call To First Arrival Multi
936.49
Median Pickup
3
Median Calltaker Handoff
91.5
Median Ems Pickup
10
Median Ems Job Creation
36.5
Median Dispatch
96.5
Median Travel
568
Median Cumulative First
689
Average Travel
11.44
Average Dispatch
4.18
Average Ems Processing
0.99
Average Ems Pickup
0.15
Average Calltaker Processing
1.59
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-03-31T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2025-03-31T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
2182
Call To First Pickup
3.59
Call To Pd Calltaker Handoff
150.49
Call To Agency Dispatch
688.22
Call To Agency Arrival
3171.92
Call To First Arrival Multi
3147.15
Median Pickup
3
Median Calltaker Handoff
126
Median Dispatch
175
Median Travel
1086
Median Cumulative First
1656
Average Travel
41.4
Average Dispatch
8.96
Average Calltaker Processing
2.45
Average Pickup
0.06
NYPD
Date: 2025-03-31T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2025-03-31T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
1050
Call To First Pickup
3.69
Call To Pd Calltaker Handoff
141.3
Call To Agency Dispatch
255.82
Call To Agency Arrival
513.06
Call To First Arrival Multi
499.97
Median Pickup
3
Median Calltaker Handoff
106
Median Dispatch
67.5
Median Travel
175.5
Median Cumulative First
402.5
Average Travel
4.29
Average Dispatch
1.91
Average Calltaker Processing
2.29
Average Pickup
0.06
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