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911 End-to-End Data

All incident segments for each of the first responding agencies (PD, FD and EMS) that contribute to the end-to-end response times.
This data set provides call volumes broken down by incident type for each Week Start time period as well as the timestamps and average response times (in seconds) for each segment of the call.

For the Incident Type Definitions please refer to this link.

Public Safety Mayor's Office of Operations (OPS) Dataset t7p9-n9dy 30 fields
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Dataset fields
Showing 50 real records
NYPD (Non-CIP)
Date: 2025-03-31T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2025-03-31T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
3959
Call To First Pickup
3.52
Call To Pd Calltaker Handoff
200.31
Call To Agency Dispatch
999.99
Call To Agency Arrival
5895.81
Call To First Arrival Multi
5803.68
Median Pickup
3
Median Calltaker Handoff
172
Median Dispatch
252
Median Travel
2659
Median Cumulative First
3435
Average Travel
81.6
Average Dispatch
13.33
Average Calltaker Processing
3.28
Average Pickup
0.06
NYPD
Date: 2025-03-31T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2025-03-31T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2471
Call To First Pickup
3.46
Call To Pd Calltaker Handoff
132.9
Call To Agency Dispatch
277.25
Call To Agency Arrival
676.26
Call To First Arrival Multi
657.28
Median Pickup
3
Median Calltaker Handoff
100
Median Dispatch
75
Median Travel
251
Median Cumulative First
487
Average Travel
6.65
Average Dispatch
2.41
Average Calltaker Processing
2.16
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-03-31T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2025-03-31T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
342
Call To First Pickup
3.65
Call To Pd Calltaker Handoff
178.16
Call To Agency Dispatch
913.44
Call To Agency Arrival
3734.96
Call To First Arrival Multi
3529.48
Median Pickup
3
Median Calltaker Handoff
156
Median Dispatch
219.5
Median Travel
1484
Median Cumulative First
1989.5
Average Travel
47.03
Average Dispatch
12.25
Average Calltaker Processing
2.91
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-03-31T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2025-03-31T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
7320
Call To First Pickup
3.54
Call To Pd Calltaker Handoff
156.46
Call To Agency Dispatch
821.42
Call To Agency Arrival
4232.75
Call To First Arrival Multi
4120.18
Median Pickup
3
Median Calltaker Handoff
125
Median Dispatch
211
Median Travel
1714
Median Cumulative First
2359.5
Average Travel
56.86
Average Dispatch
11.08
Average Calltaker Processing
2.55
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-03-31T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2025-03-31T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
105
Call To First Pickup
3.71
Call To Pd Calltaker Handoff
122.74
Call To Agency Dispatch
361.14
Call To Agency Arrival
1064.52
Call To First Arrival Multi
1064.52
Median Pickup
3
Median Calltaker Handoff
100
Median Dispatch
95
Median Travel
400
Median Cumulative First
767
Average Travel
11.72
Average Dispatch
3.97
Average Calltaker Processing
1.98
Average Pickup
0.06
FDNY
Date: 2025-03-31T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2025-03-31T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
144
Call To First Pickup
3.6
Call To Pd Calltaker Handoff
31.94
Call To Fdny Pickup
34.8
Call To Fdny Job Creation
91.9
Call To Agency Dispatch
102.99
Call To Agency Arrival
359.86
Call To First Arrival Multi
358.67
Median Pickup
3
Median Calltaker Handoff
16
Median Fdny Pickup
5
Median Fdny Job Creation
43
Median Dispatch
8
Median Travel
246
Median Cumulative First
338.5
Average Travel
4.28
Average Dispatch
0.16
Average Calltaker Processing
0.47
Average Pickup
0.06
Average Fd Pickup
0.08
Average Fd Processing
0.95
FDNY
Date: 2025-03-31T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2025-03-31T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
2489
Call To First Pickup
3.55
Call To Pd Calltaker Handoff
170.02
Call To Fdny Pickup
53.15
Call To Fdny Job Creation
108.16
Call To Agency Dispatch
233.43
Call To Agency Arrival
567.43
Call To First Arrival Multi
525.12
Median Pickup
3
Median Calltaker Handoff
27
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
7
Median Travel
299
Median Cumulative First
418
Average Travel
5.57
Average Dispatch
0.18
Average Calltaker Processing
2.77
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
0.92
FDNY
Date: 2025-03-31T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2025-03-31T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
3806
Call To First Pickup
3.66
Call To Pd Calltaker Handoff
287.8
Call To Ems Pickup
82.76
Call To Agency Job Creation
280.08
Call To Agency Dispatch
317.73
Call To Agency Arrival
662.31
Call To First Arrival Multi
558.1
Median Pickup
3
Median Calltaker Handoff
131
Median Ems Pickup
5
Median Ems Job Creation
55
Median Dispatch
7
Median Travel
326
Median Cumulative First
476
Average Travel
5.74
Average Dispatch
0.5
Average Ems Processing
2.26
Average Ems Pickup
0.09
Average Calltaker Processing
4.74
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-03-31T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2025-03-31T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
3005
Call To First Pickup
3.58
Call To Pd Calltaker Handoff
162.91
Call To Agency Dispatch
561.51
Call To Agency Arrival
1412.31
Call To First Arrival Multi
1399.02
Median Pickup
3
Median Calltaker Handoff
131
Median Dispatch
119
Median Travel
392
Median Cumulative First
775
Average Travel
14.18
Average Dispatch
6.64
Average Calltaker Processing
2.66
Average Pickup
0.06
NYPD
Date: 2025-03-31T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2025-03-31T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
811
Call To First Pickup
3.68
Call To Pd Calltaker Handoff
178.71
Call To Agency Dispatch
592.34
Call To Agency Arrival
1516.18
Call To First Arrival Multi
1489.77
Median Pickup
3
Median Calltaker Handoff
153
Median Dispatch
124
Median Travel
427
Median Cumulative First
812
Average Travel
15.4
Average Dispatch
6.89
Average Calltaker Processing
2.92
Average Pickup
0.06
EMS
Date: 2025-03-31T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2025-03-31T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
10222
Call To First Pickup
3.56
Call To Pd Calltaker Handoff
79.85
Call To Ems Pickup
84.87
Call To Agency Job Creation
143.09
Call To Agency Dispatch
190.7
Call To Agency Arrival
640.77
Call To First Arrival Multi
567.42
Median Pickup
3
Median Calltaker Handoff
78.5
Median Ems Pickup
10.5
Median Ems Job Creation
33.5
Median Dispatch
78
Median Travel
399.75
Median Cumulative First
487.5
Average Travel
7.5
Average Dispatch
1.85
Average Ems Processing
0.99
Average Ems Pickup
0.11
Average Calltaker Processing
1.27
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-03-31T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2025-03-31T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
129
Call To First Pickup
3.61
Call To Pd Calltaker Handoff
176.46
Call To Agency Dispatch
481.63
Call To Agency Arrival
3817.18
Call To First Arrival Multi
1780.29
Median Pickup
3
Median Calltaker Handoff
149
Median Dispatch
132
Median Travel
2101
Median Cumulative First
458
Average Travel
55.59
Average Dispatch
5.09
Average Calltaker Processing
2.88
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-03-24T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2025-03-24T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
2242
Call To First Pickup
3.87
Call To Pd Calltaker Handoff
154.64
Call To Agency Dispatch
770.05
Call To Agency Arrival
3339.35
Call To First Arrival Multi
3299.16
Median Pickup
3
Median Calltaker Handoff
128
Median Dispatch
207
Median Travel
1073.5
Median Cumulative First
1708
Average Travel
42.82
Average Dispatch
10.26
Average Calltaker Processing
2.51
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-03-24T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Investigate/Possible Crime
Date
2025-03-24T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Investigate/Possible Crime
Of Incidents Calculated
1
Call To First Pickup
6
Call To Pd Calltaker Handoff
70
Call To Agency Dispatch
1030
Call To Agency Arrival
1585
Call To First Arrival Multi
1585
Median Pickup
6
Median Calltaker Handoff
64
Median Dispatch
960
Median Travel
555
Median Cumulative First
1585
Average Travel
9.25
Average Dispatch
16
Average Calltaker Processing
1.07
Average Pickup
0.1
EMS
Date: 2025-03-24T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2025-03-24T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
9926
Call To First Pickup
3.84
Call To Pd Calltaker Handoff
80.03
Call To Ems Pickup
85.51
Call To Agency Job Creation
144.95
Call To Agency Dispatch
193.5
Call To Agency Arrival
637.66
Call To First Arrival Multi
570.66
Median Pickup
3
Median Calltaker Handoff
81
Median Ems Pickup
10
Median Ems Job Creation
35.5
Median Dispatch
79
Median Travel
394
Median Cumulative First
500.5
Average Travel
7.4
Average Dispatch
1.89
Average Ems Processing
1.01
Average Ems Pickup
0.12
Average Calltaker Processing
1.27
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-03-24T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2025-03-24T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
105
Call To First Pickup
3.81
Call To Pd Calltaker Handoff
130.31
Call To Agency Dispatch
556.1
Call To Agency Arrival
1550.39
Call To First Arrival Multi
1550.39
Median Pickup
4
Median Calltaker Handoff
99
Median Dispatch
137
Median Travel
698
Median Cumulative First
1160
Average Travel
16.57
Average Dispatch
7.1
Average Calltaker Processing
2.11
Average Pickup
0.06
EMS
Date: 2025-03-24T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2025-03-24T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
12110
Call To First Pickup
3.77
Call To Pd Calltaker Handoff
100.21
Call To Ems Pickup
107.06
Call To Agency Job Creation
165.43
Call To Agency Dispatch
334.77
Call To Agency Arrival
1010.16
Call To First Arrival Multi
911.16
Median Pickup
3
Median Calltaker Handoff
90.5
Median Ems Pickup
10
Median Ems Job Creation
38
Median Dispatch
95.75
Median Travel
553.5
Median Cumulative First
688.5
Average Travel
11.26
Average Dispatch
3.91
Average Ems Processing
0.99
Average Ems Pickup
0.15
Average Calltaker Processing
1.61
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-03-24T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2025-03-24T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
2440
Call To First Pickup
3.78
Call To Pd Calltaker Handoff
139.53
Call To Agency Dispatch
618.54
Call To Agency Arrival
2582.95
Call To First Arrival Multi
2582.29
Median Pickup
3
Median Calltaker Handoff
113
Median Dispatch
154
Median Travel
847
Median Cumulative First
1310.5
Average Travel
32.74
Average Dispatch
7.98
Average Calltaker Processing
2.26
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-03-24T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2025-03-24T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
126
Call To First Pickup
4.6
Call To Pd Calltaker Handoff
189.02
Call To Agency Dispatch
556.17
Call To Agency Arrival
3246.94
Call To First Arrival Multi
1622.98
Median Pickup
3
Median Calltaker Handoff
155.5
Median Dispatch
107
Median Travel
1650
Median Cumulative First
527
Average Travel
44.85
Average Dispatch
6.12
Average Calltaker Processing
3.07
Average Pickup
0.08
NYPD (Non-CIP)
Date: 2025-03-24T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2025-03-24T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
5310
Call To First Pickup
3.73
Call To Pd Calltaker Handoff
169.34
Call To Agency Dispatch
818.22
Call To Agency Arrival
3176.65
Call To First Arrival Multi
3159.19
Median Pickup
3
Median Calltaker Handoff
140
Median Dispatch
216
Median Travel
979.5
Median Cumulative First
1689
Average Travel
39.31
Average Dispatch
10.81
Average Calltaker Processing
2.76
Average Pickup
0.06
FDNY
Date: 2025-03-24T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2025-03-24T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
154
Call To First Pickup
3.49
Call To Pd Calltaker Handoff
29.86
Call To Fdny Pickup
34.38
Call To Fdny Job Creation
89.73
Call To Agency Dispatch
98.05
Call To Agency Arrival
378.38
Call To First Arrival Multi
376.54
Median Pickup
3
Median Calltaker Handoff
17
Median Fdny Pickup
5
Median Fdny Job Creation
43
Median Dispatch
7
Median Travel
249
Median Cumulative First
351
Average Travel
4.67
Average Dispatch
0.14
Average Calltaker Processing
0.44
Average Pickup
0.06
Average Fd Pickup
0.08
Average Fd Processing
0.92
NYPD
Date: 2025-03-24T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2025-03-24T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
793
Call To First Pickup
3.88
Call To Pd Calltaker Handoff
176.4
Call To Agency Dispatch
487.49
Call To Agency Arrival
1391.35
Call To First Arrival Multi
1376.48
Median Pickup
3
Median Calltaker Handoff
149
Median Dispatch
133
Median Travel
439
Median Cumulative First
792
Average Travel
15.06
Average Dispatch
5.18
Average Calltaker Processing
2.88
Average Pickup
0.06
FDNY
Date: 2025-03-24T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2025-03-24T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
2380
Call To First Pickup
3.9
Call To Pd Calltaker Handoff
154.13
Call To Fdny Pickup
55.96
Call To Fdny Job Creation
109.6
Call To Agency Dispatch
217.81
Call To Agency Arrival
557.96
Call To First Arrival Multi
514.79
Median Pickup
3
Median Calltaker Handoff
27
Median Fdny Pickup
5
Median Fdny Job Creation
46
Median Dispatch
7
Median Travel
300.5
Median Cumulative First
422
Average Travel
5.67
Average Dispatch
0.2
Average Calltaker Processing
2.5
Average Pickup
0.07
Average Fd Pickup
0.09
Average Fd Processing
0.89
FDNY
Date: 2025-03-24T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2025-03-24T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
3577
Call To First Pickup
3.94
Call To Pd Calltaker Handoff
268.08
Call To Ems Pickup
82.29
Call To Agency Job Creation
260.73
Call To Agency Dispatch
298.65
Call To Agency Arrival
642.21
Call To First Arrival Multi
542.41
Median Pickup
3
Median Calltaker Handoff
133
Median Ems Pickup
5
Median Ems Job Creation
56
Median Dispatch
7
Median Travel
326
Median Cumulative First
470
Average Travel
5.73
Average Dispatch
0.51
Average Ems Processing
2.17
Average Ems Pickup
0.09
Average Calltaker Processing
4.4
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-03-24T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2025-03-24T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
7037
Call To First Pickup
3.83
Call To Pd Calltaker Handoff
160.19
Call To Agency Dispatch
863.37
Call To Agency Arrival
4409.24
Call To First Arrival Multi
4288.1
Median Pickup
3
Median Calltaker Handoff
126
Median Dispatch
228
Median Travel
1716
Median Cumulative First
2343
Average Travel
59.1
Average Dispatch
11.72
Average Calltaker Processing
2.61
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-03-24T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2025-03-24T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
2992
Call To First Pickup
3.97
Call To Pd Calltaker Handoff
158.3
Call To Agency Dispatch
545.58
Call To Agency Arrival
1414.77
Call To First Arrival Multi
1404.35
Median Pickup
3
Median Calltaker Handoff
131
Median Dispatch
120
Median Travel
405.5
Median Cumulative First
798.5
Average Travel
14.49
Average Dispatch
6.45
Average Calltaker Processing
2.57
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-03-24T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2025-03-24T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
295
Call To First Pickup
4.03
Call To Pd Calltaker Handoff
199.62
Call To Agency Dispatch
951.78
Call To Agency Arrival
4137.9
Call To First Arrival Multi
3829.73
Median Pickup
3
Median Calltaker Handoff
168
Median Dispatch
274
Median Travel
1555
Median Cumulative First
2153
Average Travel
53.1
Average Dispatch
12.54
Average Calltaker Processing
3.26
Average Pickup
0.07
NYPD
Date: 2025-03-24T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2025-03-24T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2615
Call To First Pickup
3.79
Call To Pd Calltaker Handoff
131.94
Call To Agency Dispatch
292.89
Call To Agency Arrival
727.41
Call To First Arrival Multi
700.08
Median Pickup
3
Median Calltaker Handoff
100
Median Dispatch
78
Median Travel
250
Median Cumulative First
486
Average Travel
7.24
Average Dispatch
2.68
Average Calltaker Processing
2.14
Average Pickup
0.06
FDNY
Date: 2025-03-24T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2025-03-24T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
232
Call To First Pickup
3.98
Call To Pd Calltaker Handoff
30.37
Call To Fdny Pickup
34.95
Call To Fdny Job Creation
85.29
Call To Agency Dispatch
94.56
Call To Agency Arrival
290.16
Call To First Arrival Multi
288.63
Median Pickup
3
Median Calltaker Handoff
16.5
Median Fdny Pickup
5
Median Fdny Job Creation
46
Median Dispatch
7.5
Median Travel
188.5
Median Cumulative First
272
Average Travel
3.26
Average Dispatch
0.15
Average Calltaker Processing
0.44
Average Pickup
0.07
Average Fd Pickup
0.09
Average Fd Processing
0.84
NYPD (Non-CIP)
Date: 2025-03-24T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2025-03-24T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
4027
Call To First Pickup
3.79
Call To Pd Calltaker Handoff
202.01
Call To Agency Dispatch
1098.47
Call To Agency Arrival
6278.22
Call To First Arrival Multi
6182.08
Median Pickup
3
Median Calltaker Handoff
171
Median Dispatch
274
Median Travel
2666
Median Cumulative First
3502
Average Travel
86.33
Average Dispatch
14.94
Average Calltaker Processing
3.3
Average Pickup
0.06
NYPD
Date: 2025-03-24T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2025-03-24T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
1027
Call To First Pickup
3.88
Call To Pd Calltaker Handoff
133.16
Call To Agency Dispatch
242.99
Call To Agency Arrival
503.25
Call To First Arrival Multi
489.09
Median Pickup
3
Median Calltaker Handoff
102
Median Dispatch
68
Median Travel
180
Median Cumulative First
395
Average Travel
4.34
Average Dispatch
1.83
Average Calltaker Processing
2.15
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-03-17T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly
Date
2025-03-17T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly
Of Incidents Calculated
1
Call To First Pickup
4
Call To Pd Calltaker Handoff
161
Call To Agency Dispatch
927
Call To Agency Arrival
1642
Call To First Arrival Multi
1642
Median Pickup
4
Median Calltaker Handoff
157
Median Dispatch
766
Median Travel
715
Median Cumulative First
1642
Average Travel
11.92
Average Dispatch
12.77
Average Calltaker Processing
2.62
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-03-17T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2025-03-17T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
133
Call To First Pickup
4.48
Call To Pd Calltaker Handoff
129.26
Call To Agency Dispatch
460.53
Call To Agency Arrival
1531
Call To First Arrival Multi
1531
Median Pickup
3
Median Calltaker Handoff
95
Median Dispatch
119
Median Travel
566
Median Cumulative First
873
Average Travel
17.84
Average Dispatch
5.52
Average Calltaker Processing
2.08
Average Pickup
0.07
FDNY
Date: 2025-03-17T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2025-03-17T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
3681
Call To First Pickup
4.43
Call To Pd Calltaker Handoff
290.43
Call To Ems Pickup
82.11
Call To Agency Job Creation
282.93
Call To Agency Dispatch
321.27
Call To Agency Arrival
667.53
Call To First Arrival Multi
559.12
Median Pickup
3
Median Calltaker Handoff
131
Median Ems Pickup
5
Median Ems Job Creation
55
Median Dispatch
7
Median Travel
326
Median Cumulative First
477
Average Travel
5.77
Average Dispatch
0.51
Average Ems Processing
2.36
Average Ems Pickup
0.09
Average Calltaker Processing
4.77
Average Pickup
0.07
NYPD
Date: 2025-03-17T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2025-03-17T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
1007
Call To First Pickup
4.52
Call To Pd Calltaker Handoff
135.24
Call To Agency Dispatch
243.64
Call To Agency Arrival
499.95
Call To First Arrival Multi
485.57
Median Pickup
3
Median Calltaker Handoff
103
Median Dispatch
68
Median Travel
191
Median Cumulative First
404
Average Travel
4.27
Average Dispatch
1.81
Average Calltaker Processing
2.18
Average Pickup
0.08
NYPD (Non-CIP)
Date: 2025-03-17T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2025-03-17T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
5214
Call To First Pickup
4.31
Call To Pd Calltaker Handoff
171.34
Call To Agency Dispatch
856.78
Call To Agency Arrival
3161.5
Call To First Arrival Multi
3128.77
Median Pickup
3
Median Calltaker Handoff
141
Median Dispatch
211
Median Travel
965
Median Cumulative First
1654
Average Travel
38.41
Average Dispatch
11.42
Average Calltaker Processing
2.78
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-03-17T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Investigate/Possible Crime
Date
2025-03-17T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Investigate/Possible Crime
Of Incidents Calculated
2
Call To First Pickup
4
Call To Pd Calltaker Handoff
233
Call To Agency Dispatch
330.5
Call To Agency Arrival
801
Call To First Arrival Multi
801
Median Pickup
4
Median Calltaker Handoff
229
Median Dispatch
97.5
Median Travel
470.5
Median Cumulative First
801
Average Travel
7.84
Average Dispatch
1.63
Average Calltaker Processing
3.82
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-03-17T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2025-03-17T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
7061
Call To First Pickup
4.37
Call To Pd Calltaker Handoff
159.71
Call To Agency Dispatch
821.24
Call To Agency Arrival
4307.18
Call To First Arrival Multi
4172.71
Median Pickup
3
Median Calltaker Handoff
125
Median Dispatch
218
Median Travel
1711
Median Cumulative First
2296
Average Travel
58.1
Average Dispatch
11.03
Average Calltaker Processing
2.59
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-03-17T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2025-03-17T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
288
Call To First Pickup
4.62
Call To Pd Calltaker Handoff
197.73
Call To Agency Dispatch
964.61
Call To Agency Arrival
4408.22
Call To First Arrival Multi
4196.26
Median Pickup
3
Median Calltaker Handoff
171.5
Median Dispatch
255.5
Median Travel
2053.5
Median Cumulative First
2723
Average Travel
57.39
Average Dispatch
12.78
Average Calltaker Processing
3.22
Average Pickup
0.08
NYPD (Non-CIP)
Date: 2025-03-17T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2025-03-17T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
144
Call To First Pickup
6.11
Call To Pd Calltaker Handoff
176.77
Call To Agency Dispatch
566.49
Call To Agency Arrival
3622.88
Call To First Arrival Multi
1555.72
Median Pickup
3
Median Calltaker Handoff
151
Median Dispatch
130
Median Travel
1610.5
Median Cumulative First
456.5
Average Travel
50.94
Average Dispatch
6.5
Average Calltaker Processing
2.84
Average Pickup
0.1
EMS
Date: 2025-03-17T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2025-03-17T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
9990
Call To First Pickup
4.61
Call To Pd Calltaker Handoff
80.63
Call To Ems Pickup
85.9
Call To Agency Job Creation
143.65
Call To Agency Dispatch
197.09
Call To Agency Arrival
649.94
Call To First Arrival Multi
576.31
Median Pickup
3
Median Calltaker Handoff
77
Median Ems Pickup
12
Median Ems Job Creation
33
Median Dispatch
81
Median Travel
401.5
Median Cumulative First
503
Average Travel
7.55
Average Dispatch
1.94
Average Ems Processing
0.98
Average Ems Pickup
0.12
Average Calltaker Processing
1.27
Average Pickup
0.08
NYPD
Date: 2025-03-17T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2025-03-17T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2486
Call To First Pickup
4.42
Call To Pd Calltaker Handoff
133.95
Call To Agency Dispatch
292.86
Call To Agency Arrival
692.89
Call To First Arrival Multi
664.51
Median Pickup
3
Median Calltaker Handoff
100.5
Median Dispatch
80
Median Travel
247
Median Cumulative First
486
Average Travel
6.67
Average Dispatch
2.65
Average Calltaker Processing
2.16
Average Pickup
0.07
EMS
Date: 2025-03-17T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2025-03-17T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
12415
Call To First Pickup
4.5
Call To Pd Calltaker Handoff
101.26
Call To Ems Pickup
108.4
Call To Agency Job Creation
166.19
Call To Agency Dispatch
368.27
Call To Agency Arrival
1075.53
Call To First Arrival Multi
970.99
Median Pickup
3
Median Calltaker Handoff
91.5
Median Ems Pickup
11.5
Median Ems Job Creation
36
Median Dispatch
104
Median Travel
581.75
Median Cumulative First
695.75
Average Travel
11.79
Average Dispatch
4.45
Average Ems Processing
0.98
Average Ems Pickup
0.16
Average Calltaker Processing
1.61
Average Pickup
0.08
FDNY
Date: 2025-03-17T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2025-03-17T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
243
Call To First Pickup
3.8
Call To Pd Calltaker Handoff
28.11
Call To Fdny Pickup
31.29
Call To Fdny Job Creation
83.31
Call To Agency Dispatch
93.19
Call To Agency Arrival
295.67
Call To First Arrival Multi
294.79
Median Pickup
3
Median Calltaker Handoff
16
Median Fdny Pickup
5
Median Fdny Job Creation
46
Median Dispatch
7
Median Travel
194
Median Cumulative First
282
Average Travel
3.37
Average Dispatch
0.14
Average Calltaker Processing
0.41
Average Pickup
0.06
Average Fd Pickup
0.09
Average Fd Processing
0.87
FDNY
Date: 2025-03-17T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2025-03-17T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
157
Call To First Pickup
5.13
Call To Pd Calltaker Handoff
31.77
Call To Fdny Pickup
31.56
Call To Fdny Job Creation
95.93
Call To Agency Dispatch
107.93
Call To Agency Arrival
382.24
Call To First Arrival Multi
371.83
Median Pickup
3
Median Calltaker Handoff
15
Median Fdny Pickup
5
Median Fdny Job Creation
44
Median Dispatch
7
Median Travel
260
Median Cumulative First
352
Average Travel
4.57
Average Dispatch
0.14
Average Calltaker Processing
0.44
Average Pickup
0.09
Average Fd Pickup
0.08
Average Fd Processing
1.07
FDNY
Date: 2025-03-17T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2025-03-17T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
2451
Call To First Pickup
4.64
Call To Pd Calltaker Handoff
156.86
Call To Fdny Pickup
54.95
Call To Fdny Job Creation
110.16
Call To Agency Dispatch
220.51
Call To Agency Arrival
559.17
Call To First Arrival Multi
515.18
Median Pickup
3
Median Calltaker Handoff
27
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
7
Median Travel
302
Median Cumulative First
422
Average Travel
5.64
Average Dispatch
0.19
Average Calltaker Processing
2.54
Average Pickup
0.08
Average Fd Pickup
0.09
Average Fd Processing
0.92
NYPD
Date: 2025-03-17T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2025-03-17T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
764
Call To First Pickup
4.48
Call To Pd Calltaker Handoff
172.2
Call To Agency Dispatch
559.52
Call To Agency Arrival
1485.69
Call To First Arrival Multi
1460.53
Median Pickup
3
Median Calltaker Handoff
138
Median Dispatch
143
Median Travel
429.5
Median Cumulative First
835.5
Average Travel
15.44
Average Dispatch
6.46
Average Calltaker Processing
2.8
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-03-17T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2025-03-17T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
4067
Call To First Pickup
4.79
Call To Pd Calltaker Handoff
206.48
Call To Agency Dispatch
1038.52
Call To Agency Arrival
5911.95
Call To First Arrival Multi
5779.19
Median Pickup
3
Median Calltaker Handoff
173
Median Dispatch
272
Median Travel
2535
Median Cumulative First
3387
Average Travel
81.22
Average Dispatch
13.87
Average Calltaker Processing
3.36
Average Pickup
0.08
NYPD (Non-CIP)
Date: 2025-03-17T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2025-03-17T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
2168
Call To First Pickup
4.64
Call To Pd Calltaker Handoff
155.07
Call To Agency Dispatch
736.55
Call To Agency Arrival
3328.8
Call To First Arrival Multi
3297.09
Median Pickup
3
Median Calltaker Handoff
125
Median Dispatch
210.5
Median Travel
1164
Median Cumulative First
1778.5
Average Travel
43.2
Average Dispatch
9.69
Average Calltaker Processing
2.51
Average Pickup
0.08
NYPD (Non-CIP)
Date: 2025-03-17T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2025-03-17T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
3001
Call To First Pickup
4.7
Call To Pd Calltaker Handoff
164.75
Call To Agency Dispatch
612.47
Call To Agency Arrival
1540.5
Call To First Arrival Multi
1528.89
Median Pickup
3
Median Calltaker Handoff
134
Median Dispatch
133
Median Travel
402
Median Cumulative First
803
Average Travel
15.47
Average Dispatch
7.46
Average Calltaker Processing
2.67
Average Pickup
0.08
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