911 End-to-End Data

All incident segments for each of the first responding agencies (PD, FD and EMS) that contribute to the end-to-end response times.
This data set provides call volumes broken down by incident type for each Week Start time period as well as the timestamps and average response times (in seconds) for each segment of the call.

For the Incident Type Definitions please refer to this link.

Public Safety Mayor's Office of Operations (OPS) Dataset t7p9-n9dy 30 fields
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Dataset fields
Showing 50 real records
NYPD (Non-CIP)
Date: 2025-03-17T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2025-03-17T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
2705
Call To First Pickup
4.35
Call To Pd Calltaker Handoff
139.88
Call To Agency Dispatch
564.26
Call To Agency Arrival
2502.53
Call To First Arrival Multi
2501.44
Median Pickup
3
Median Calltaker Handoff
115
Median Dispatch
142
Median Travel
811
Median Cumulative First
1270
Average Travel
32.3
Average Dispatch
7.07
Average Calltaker Processing
2.26
Average Pickup
0.07
FDNY
Date: 2025-03-10T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2025-03-10T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
249
Call To First Pickup
3.9
Call To Pd Calltaker Handoff
30.14
Call To Fdny Pickup
33.41
Call To Fdny Job Creation
83.72
Call To Agency Dispatch
94.33
Call To Agency Arrival
297.24
Call To First Arrival Multi
296.94
Median Pickup
3
Median Calltaker Handoff
16
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
7
Median Travel
198
Median Cumulative First
292
Average Travel
3.38
Average Dispatch
0.15
Average Calltaker Processing
0.44
Average Pickup
0.07
Average Fd Pickup
0.09
Average Fd Processing
0.84
NYPD (Non-CIP)
Date: 2025-03-10T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2025-03-10T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
2362
Call To First Pickup
3.98
Call To Pd Calltaker Handoff
139.83
Call To Agency Dispatch
589.7
Call To Agency Arrival
2701.3
Call To First Arrival Multi
2700.76
Median Pickup
3
Median Calltaker Handoff
113
Median Dispatch
155
Median Travel
847.5
Median Cumulative First
1332
Average Travel
35.19
Average Dispatch
7.5
Average Calltaker Processing
2.26
Average Pickup
0.07
NYPD
Date: 2025-03-10T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2025-03-10T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
1022
Call To First Pickup
3.82
Call To Pd Calltaker Handoff
137.56
Call To Agency Dispatch
263.84
Call To Agency Arrival
520.38
Call To First Arrival Multi
507.8
Median Pickup
3
Median Calltaker Handoff
106
Median Dispatch
72
Median Travel
178
Median Cumulative First
407
Average Travel
4.28
Average Dispatch
2.1
Average Calltaker Processing
2.23
Average Pickup
0.06
NYPD (Non-CIP)
Date: 2025-03-10T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2025-03-10T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
6936
Call To First Pickup
4.28
Call To Pd Calltaker Handoff
155.97
Call To Agency Dispatch
837.5
Call To Agency Arrival
4434.08
Call To First Arrival Multi
4306.05
Median Pickup
3
Median Calltaker Handoff
121
Median Dispatch
225
Median Travel
1723.5
Median Cumulative First
2330.5
Average Travel
59.94
Average Dispatch
11.36
Average Calltaker Processing
2.53
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-03-10T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2025-03-10T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
111
Call To First Pickup
4.79
Call To Pd Calltaker Handoff
118.36
Call To Agency Dispatch
487.71
Call To Agency Arrival
1453.91
Call To First Arrival Multi
1453.91
Median Pickup
4
Median Calltaker Handoff
90
Median Dispatch
107
Median Travel
543
Median Cumulative First
952
Average Travel
16.1
Average Dispatch
6.16
Average Calltaker Processing
1.89
Average Pickup
0.08
NYPD (Non-CIP)
Date: 2025-03-10T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2025-03-10T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
137
Call To First Pickup
5.08
Call To Pd Calltaker Handoff
178.47
Call To Agency Dispatch
556.04
Call To Agency Arrival
3177.27
Call To First Arrival Multi
1404.47
Median Pickup
3
Median Calltaker Handoff
140
Median Dispatch
109
Median Travel
1730
Median Cumulative First
578
Average Travel
43.69
Average Dispatch
6.29
Average Calltaker Processing
2.89
Average Pickup
0.08
NYPD
Date: 2025-03-10T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2025-03-10T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2321
Call To First Pickup
4.3
Call To Pd Calltaker Handoff
135.69
Call To Agency Dispatch
297.88
Call To Agency Arrival
707.15
Call To First Arrival Multi
683.45
Median Pickup
3
Median Calltaker Handoff
100
Median Dispatch
81
Median Travel
252
Median Cumulative First
496
Average Travel
6.82
Average Dispatch
2.7
Average Calltaker Processing
2.19
Average Pickup
0.07
EMS
Date: 2025-03-10T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2025-03-10T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
10051
Call To First Pickup
4.41
Call To Pd Calltaker Handoff
81.76
Call To Ems Pickup
87.09
Call To Agency Job Creation
144.48
Call To Agency Dispatch
211.55
Call To Agency Arrival
666.85
Call To First Arrival Multi
598.37
Median Pickup
3
Median Calltaker Handoff
77
Median Ems Pickup
9
Median Ems Job Creation
33.5
Median Dispatch
78.5
Median Travel
396.5
Median Cumulative First
504
Average Travel
7.59
Average Dispatch
2.16
Average Ems Processing
0.98
Average Ems Pickup
0.12
Average Calltaker Processing
1.29
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-03-10T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2025-03-10T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
301
Call To First Pickup
4.7
Call To Pd Calltaker Handoff
185.33
Call To Agency Dispatch
992.29
Call To Agency Arrival
4178.05
Call To First Arrival Multi
4054.73
Median Pickup
4
Median Calltaker Handoff
155
Median Dispatch
260
Median Travel
1570
Median Cumulative First
2211
Average Travel
53.1
Average Dispatch
13.45
Average Calltaker Processing
3.01
Average Pickup
0.08
NYPD (Non-CIP)
Date: 2025-03-10T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2025-03-10T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
5164
Call To First Pickup
4.11
Call To Pd Calltaker Handoff
173.37
Call To Agency Dispatch
869.38
Call To Agency Arrival
3472.32
Call To First Arrival Multi
3443.68
Median Pickup
3
Median Calltaker Handoff
143
Median Dispatch
211
Median Travel
1051.5
Median Cumulative First
1731.5
Average Travel
43.38
Average Dispatch
11.6
Average Calltaker Processing
2.82
Average Pickup
0.07
NYPD
Date: 2025-03-10T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2025-03-10T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
803
Call To First Pickup
4.39
Call To Pd Calltaker Handoff
175.52
Call To Agency Dispatch
633.66
Call To Agency Arrival
1622.07
Call To First Arrival Multi
1577.55
Median Pickup
3
Median Calltaker Handoff
139
Median Dispatch
151
Median Travel
424
Median Cumulative First
825
Average Travel
16.47
Average Dispatch
7.64
Average Calltaker Processing
2.85
Average Pickup
0.07
FDNY
Date: 2025-03-10T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2025-03-10T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
2436
Call To First Pickup
4.24
Call To Pd Calltaker Handoff
207.74
Call To Fdny Pickup
54.63
Call To Fdny Job Creation
114.97
Call To Agency Dispatch
275.12
Call To Agency Arrival
616.28
Call To First Arrival Multi
534.71
Median Pickup
3
Median Calltaker Handoff
28
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
7
Median Travel
307
Median Cumulative First
427
Average Travel
5.69
Average Dispatch
0.17
Average Calltaker Processing
3.39
Average Pickup
0.07
Average Fd Pickup
0.09
Average Fd Processing
1.01
NYPD (Non-CIP)
Date: 2025-03-10T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Investigate/Possible Crime
Date
2025-03-10T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Investigate/Possible Crime
Of Incidents Calculated
2
Call To First Pickup
4
Call To Pd Calltaker Handoff
91.5
Call To Agency Dispatch
138.5
Call To Agency Arrival
246
Call To First Arrival Multi
246
Median Pickup
4
Median Calltaker Handoff
87.5
Median Dispatch
47
Median Travel
107.5
Median Cumulative First
246
Average Travel
1.79
Average Dispatch
0.78
Average Calltaker Processing
1.46
Average Pickup
0.07
EMS
Date: 2025-03-10T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2025-03-10T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
12413
Call To First Pickup
4.33
Call To Pd Calltaker Handoff
99.69
Call To Ems Pickup
106.26
Call To Agency Job Creation
163.94
Call To Agency Dispatch
469.29
Call To Agency Arrival
1205.96
Call To First Arrival Multi
1088.53
Median Pickup
3
Median Calltaker Handoff
90.5
Median Ems Pickup
9
Median Ems Job Creation
37
Median Dispatch
108.5
Median Travel
584.5
Median Cumulative First
730
Average Travel
12.28
Average Dispatch
6.16
Average Ems Processing
0.98
Average Ems Pickup
0.15
Average Calltaker Processing
1.59
Average Pickup
0.07
FDNY
Date: 2025-03-10T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2025-03-10T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
3569
Call To First Pickup
4.56
Call To Pd Calltaker Handoff
318.23
Call To Ems Pickup
83.64
Call To Agency Job Creation
310.16
Call To Agency Dispatch
353.66
Call To Agency Arrival
700.79
Call To First Arrival Multi
590.11
Median Pickup
3
Median Calltaker Handoff
132
Median Ems Pickup
5
Median Ems Job Creation
54
Median Dispatch
7
Median Travel
330
Median Cumulative First
477
Average Travel
5.79
Average Dispatch
0.59
Average Ems Processing
2.53
Average Ems Pickup
0.09
Average Calltaker Processing
5.23
Average Pickup
0.08
FDNY
Date: 2025-03-10T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2025-03-10T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
159
Call To First Pickup
4.33
Call To Pd Calltaker Handoff
33.65
Call To Fdny Pickup
38.13
Call To Fdny Job Creation
88.91
Call To Agency Dispatch
98.93
Call To Agency Arrival
391.4
Call To First Arrival Multi
389.89
Median Pickup
3
Median Calltaker Handoff
18
Median Fdny Pickup
5
Median Fdny Job Creation
44
Median Dispatch
8
Median Travel
266
Median Cumulative First
352
Average Travel
4.87
Average Dispatch
0.16
Average Calltaker Processing
0.49
Average Pickup
0.07
Average Fd Pickup
0.08
Average Fd Processing
0.85
NYPD (Non-CIP)
Date: 2025-03-10T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2025-03-10T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
4016
Call To First Pickup
4.63
Call To Pd Calltaker Handoff
207.39
Call To Agency Dispatch
1069.48
Call To Agency Arrival
6128.88
Call To First Arrival Multi
6033.77
Median Pickup
3
Median Calltaker Handoff
171.5
Median Dispatch
275.5
Median Travel
2563
Median Cumulative First
3371
Average Travel
84.32
Average Dispatch
14.37
Average Calltaker Processing
3.38
Average Pickup
0.08
NYPD (Non-CIP)
Date: 2025-03-10T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2025-03-10T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
2929
Call To First Pickup
4.35
Call To Pd Calltaker Handoff
157.86
Call To Agency Dispatch
619.89
Call To Agency Arrival
1625.75
Call To First Arrival Multi
1607.29
Median Pickup
3
Median Calltaker Handoff
129
Median Dispatch
136
Median Travel
424
Median Cumulative First
819
Average Travel
16.76
Average Dispatch
7.7
Average Calltaker Processing
2.56
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-03-10T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2025-03-10T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
2127
Call To First Pickup
4.13
Call To Pd Calltaker Handoff
151.12
Call To Agency Dispatch
756.5
Call To Agency Arrival
3616.72
Call To First Arrival Multi
3559.44
Median Pickup
3
Median Calltaker Handoff
125
Median Dispatch
216
Median Travel
1152
Median Cumulative First
1793
Average Travel
47.67
Average Dispatch
10.09
Average Calltaker Processing
2.45
Average Pickup
0.07
EMS
Date: 2025-03-03T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2025-03-03T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
12176
Call To First Pickup
4.73
Call To Pd Calltaker Handoff
102.14
Call To Ems Pickup
108.61
Call To Agency Job Creation
166.97
Call To Agency Dispatch
417.67
Call To Agency Arrival
1134.33
Call To First Arrival Multi
1020.21
Median Pickup
3
Median Calltaker Handoff
91.5
Median Ems Pickup
8
Median Ems Job Creation
38.5
Median Dispatch
100
Median Travel
583.5
Median Cumulative First
718
Average Travel
11.94
Average Dispatch
5.26
Average Ems Processing
0.99
Average Ems Pickup
0.15
Average Calltaker Processing
1.62
Average Pickup
0.08
EMS
Date: 2025-03-03T00:00:00.000 • Agency: EMS • Final Incident Type: 1. Life Threating Med Emergencies
Date
2025-03-03T00:00:00.000
Agency
EMS
Final Incident Type
1. Life Threating Med Emergencies
Of Incidents Calculated
9686
Call To First Pickup
4.84
Call To Pd Calltaker Handoff
81.82
Call To Ems Pickup
86.67
Call To Agency Job Creation
145.1
Call To Agency Dispatch
203.39
Call To Agency Arrival
654.03
Call To First Arrival Multi
589.37
Median Pickup
3
Median Calltaker Handoff
77
Median Ems Pickup
7.5
Median Ems Job Creation
36
Median Dispatch
76
Median Travel
401
Median Cumulative First
501.25
Average Travel
7.51
Average Dispatch
2.03
Average Ems Processing
0.99
Average Ems Pickup
0.11
Average Calltaker Processing
1.28
Average Pickup
0.08
NYPD (Non-CIP)
Date: 2025-03-03T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2025-03-03T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
2887
Call To First Pickup
4.23
Call To Pd Calltaker Handoff
138.24
Call To Agency Dispatch
570.99
Call To Agency Arrival
2320.82
Call To First Arrival Multi
2320.82
Median Pickup
3
Median Calltaker Handoff
115
Median Dispatch
141
Median Travel
758
Median Cumulative First
1207
Average Travel
29.16
Average Dispatch
7.21
Average Calltaker Processing
2.23
Average Pickup
0.07
NYPD
Date: 2025-03-03T00:00:00.000 • Agency: NYPD • Final Incident Type: 3. Non-Critical
Date
2025-03-03T00:00:00.000
Agency
NYPD
Final Incident Type
3. Non-Critical
Of Incidents Calculated
684
Call To First Pickup
4.58
Call To Pd Calltaker Handoff
175.69
Call To Agency Dispatch
595.18
Call To Agency Arrival
1547.89
Call To First Arrival Multi
1541.92
Median Pickup
3
Median Calltaker Handoff
143
Median Dispatch
135
Median Travel
462
Median Cumulative First
843
Average Travel
15.88
Average Dispatch
6.99
Average Calltaker Processing
2.85
Average Pickup
0.08
FDNY
Date: 2025-03-03T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2025-03-03T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
186
Call To First Pickup
4.51
Call To Pd Calltaker Handoff
38.53
Call To Fdny Pickup
35.2
Call To Fdny Job Creation
116.93
Call To Agency Dispatch
132.59
Call To Agency Arrival
410.72
Call To First Arrival Multi
399.58
Median Pickup
3
Median Calltaker Handoff
16
Median Fdny Pickup
5
Median Fdny Job Creation
46
Median Dispatch
8
Median Travel
266
Median Cumulative First
362
Average Travel
4.64
Average Dispatch
0.18
Average Calltaker Processing
0.57
Average Pickup
0.08
Average Fd Pickup
0.08
Average Fd Processing
1.36
FDNY
Date: 2025-03-03T00:00:00.000 • Agency: FDNY • Final Incident Type: 1. Structural Fires
Date
2025-03-03T00:00:00.000
Agency
FDNY
Final Incident Type
1. Structural Fires
Of Incidents Calculated
250
Call To First Pickup
4.12
Call To Pd Calltaker Handoff
27.08
Call To Fdny Pickup
30.94
Call To Fdny Job Creation
82.31
Call To Agency Dispatch
92.84
Call To Agency Arrival
297.18
Call To First Arrival Multi
295.73
Median Pickup
3
Median Calltaker Handoff
15.5
Median Fdny Pickup
5
Median Fdny Job Creation
46
Median Dispatch
8
Median Travel
199.5
Median Cumulative First
287.5
Average Travel
3.41
Average Dispatch
0.16
Average Calltaker Processing
0.38
Average Pickup
0.07
Average Fd Pickup
0.08
Average Fd Processing
0.86
NYPD
Date: 2025-03-03T00:00:00.000 • Agency: NYPD • Final Incident Type: 2. Serious
Date
2025-03-03T00:00:00.000
Agency
NYPD
Final Incident Type
2. Serious
Of Incidents Calculated
2217
Call To First Pickup
4.45
Call To Pd Calltaker Handoff
129.86
Call To Agency Dispatch
300.65
Call To Agency Arrival
688.94
Call To First Arrival Multi
668.32
Median Pickup
3
Median Calltaker Handoff
98
Median Dispatch
83
Median Travel
244
Median Cumulative First
478
Average Travel
6.47
Average Dispatch
2.85
Average Calltaker Processing
2.09
Average Pickup
0.07
FDNY
Date: 2025-03-03T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2025-03-03T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
2614
Call To First Pickup
4.81
Call To Pd Calltaker Handoff
161.61
Call To Fdny Pickup
56.78
Call To Fdny Job Creation
119.83
Call To Agency Dispatch
235.72
Call To Agency Arrival
587.94
Call To First Arrival Multi
535.29
Median Pickup
3
Median Calltaker Handoff
29.5
Median Fdny Pickup
5
Median Fdny Job Creation
47
Median Dispatch
7
Median Travel
308.5
Median Cumulative First
435
Average Travel
5.87
Average Dispatch
0.24
Average Calltaker Processing
2.61
Average Pickup
0.08
Average Fd Pickup
0.09
Average Fd Processing
1.05
NYPD (Non-CIP)
Date: 2025-03-03T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2025-03-03T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
6739
Call To First Pickup
4.4
Call To Pd Calltaker Handoff
160.79
Call To Agency Dispatch
802.4
Call To Agency Arrival
4176.14
Call To First Arrival Multi
4034.91
Median Pickup
3
Median Calltaker Handoff
127
Median Dispatch
220
Median Travel
1660
Median Cumulative First
2213
Average Travel
56.23
Average Dispatch
10.69
Average Calltaker Processing
2.61
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-03-03T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2025-03-03T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
118
Call To First Pickup
3.99
Call To Pd Calltaker Handoff
113.27
Call To Agency Dispatch
380.42
Call To Agency Arrival
1228.44
Call To First Arrival Multi
1228.44
Median Pickup
3
Median Calltaker Handoff
86.5
Median Dispatch
138.5
Median Travel
356
Median Cumulative First
726.5
Average Travel
14.13
Average Dispatch
4.45
Average Calltaker Processing
1.82
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-03-03T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2025-03-03T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
139
Call To First Pickup
5.65
Call To Pd Calltaker Handoff
189.93
Call To Agency Dispatch
547
Call To Agency Arrival
3777.16
Call To First Arrival Multi
1971.12
Median Pickup
3
Median Calltaker Handoff
164
Median Dispatch
126
Median Travel
2031
Median Cumulative First
517
Average Travel
53.84
Average Dispatch
5.95
Average Calltaker Processing
3.07
Average Pickup
0.09
NYPD
Date: 2025-03-03T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2025-03-03T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
950
Call To First Pickup
3.95
Call To Pd Calltaker Handoff
147.59
Call To Agency Dispatch
274.52
Call To Agency Arrival
524.57
Call To First Arrival Multi
509.52
Median Pickup
3
Median Calltaker Handoff
111
Median Dispatch
72
Median Travel
179
Median Cumulative First
413
Average Travel
4.17
Average Dispatch
2.12
Average Calltaker Processing
2.39
Average Pickup
0.07
FDNY
Date: 2025-03-03T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2025-03-03T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
3339
Call To First Pickup
4.78
Call To Pd Calltaker Handoff
290.42
Call To Ems Pickup
84.69
Call To Agency Job Creation
283.05
Call To Agency Dispatch
325.11
Call To Agency Arrival
680.34
Call To First Arrival Multi
572.58
Median Pickup
3
Median Calltaker Handoff
133
Median Ems Pickup
5
Median Ems Job Creation
55
Median Dispatch
7
Median Travel
333
Median Cumulative First
485
Average Travel
5.92
Average Dispatch
0.58
Average Ems Processing
2.58
Average Ems Pickup
0.1
Average Calltaker Processing
4.76
Average Pickup
0.08
NYPD (Non-CIP)
Date: 2025-03-03T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2025-03-03T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
2699
Call To First Pickup
4.45
Call To Pd Calltaker Handoff
160.18
Call To Agency Dispatch
631.33
Call To Agency Arrival
1548.67
Call To First Arrival Multi
1545.49
Median Pickup
3
Median Calltaker Handoff
131
Median Dispatch
134
Median Travel
394
Median Cumulative First
789
Average Travel
15.29
Average Dispatch
7.85
Average Calltaker Processing
2.6
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-03-03T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2025-03-03T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
1952
Call To First Pickup
4.57
Call To Pd Calltaker Handoff
155.91
Call To Agency Dispatch
734.59
Call To Agency Arrival
3334.45
Call To First Arrival Multi
3297.01
Median Pickup
3
Median Calltaker Handoff
126.5
Median Dispatch
214
Median Travel
1176.5
Median Cumulative First
1779
Average Travel
43.33
Average Dispatch
9.64
Average Calltaker Processing
2.52
Average Pickup
0.08
NYPD (Non-CIP)
Date: 2025-03-03T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Past Crime
Date
2025-03-03T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Past Crime
Of Incidents Calculated
3930
Call To First Pickup
5.02
Call To Pd Calltaker Handoff
204.34
Call To Agency Dispatch
1045.8
Call To Agency Arrival
5772.97
Call To First Arrival Multi
5657.76
Median Pickup
3
Median Calltaker Handoff
173
Median Dispatch
278
Median Travel
2477.5
Median Cumulative First
3242
Average Travel
78.79
Average Dispatch
14.02
Average Calltaker Processing
3.32
Average Pickup
0.08
NYPD (Non-CIP)
Date: 2025-03-03T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Dispute
Date
2025-03-03T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Dispute
Of Incidents Calculated
5092
Call To First Pickup
4.29
Call To Pd Calltaker Handoff
173.07
Call To Agency Dispatch
853.97
Call To Agency Arrival
3159.68
Call To First Arrival Multi
3140.03
Median Pickup
3
Median Calltaker Handoff
143
Median Dispatch
207
Median Travel
951.5
Median Cumulative First
1601
Average Travel
38.43
Average Dispatch
11.35
Average Calltaker Processing
2.81
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-03-03T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2025-03-03T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
291
Call To First Pickup
4.84
Call To Pd Calltaker Handoff
189.54
Call To Agency Dispatch
901.53
Call To Agency Arrival
4160.05
Call To First Arrival Multi
3932.38
Median Pickup
3
Median Calltaker Handoff
162
Median Dispatch
251
Median Travel
1676
Median Cumulative First
2277
Average Travel
54.31
Average Dispatch
11.87
Average Calltaker Processing
3.08
Average Pickup
0.08
FDNY
Date: 2025-02-24T00:00:00.000 • Agency: FDNY • Final Incident Type: 3. Medical Emergencies
Date
2025-02-24T00:00:00.000
Agency
FDNY
Final Incident Type
3. Medical Emergencies
Of Incidents Calculated
3814
Call To First Pickup
4.94
Call To Pd Calltaker Handoff
328.54
Call To Ems Pickup
83.76
Call To Agency Job Creation
320.3
Call To Agency Dispatch
361.97
Call To Agency Arrival
714.17
Call To First Arrival Multi
603.53
Median Pickup
3
Median Calltaker Handoff
136
Median Ems Pickup
5
Median Ems Job Creation
57
Median Dispatch
7
Median Travel
330
Median Cumulative First
484
Average Travel
5.87
Average Dispatch
0.56
Average Ems Processing
2.55
Average Ems Pickup
0.09
Average Calltaker Processing
5.39
Average Pickup
0.08
FDNY
Date: 2025-02-24T00:00:00.000 • Agency: FDNY • Final Incident Type: 4. Non-Medical Emergencies
Date
2025-02-24T00:00:00.000
Agency
FDNY
Final Incident Type
4. Non-Medical Emergencies
Of Incidents Calculated
2551
Call To First Pickup
4.6
Call To Pd Calltaker Handoff
162.15
Call To Fdny Pickup
56.35
Call To Fdny Job Creation
120.22
Call To Agency Dispatch
233.23
Call To Agency Arrival
568.01
Call To First Arrival Multi
521.33
Median Pickup
3
Median Calltaker Handoff
27
Median Fdny Pickup
5
Median Fdny Job Creation
48.5
Median Dispatch
7
Median Travel
299
Median Cumulative First
421
Average Travel
5.58
Average Dispatch
0.17
Average Calltaker Processing
2.63
Average Pickup
0.08
Average Fd Pickup
0.09
Average Fd Processing
1.06
EMS
Date: 2025-02-24T00:00:00.000 • Agency: EMS • Final Incident Type: 2. Non-Life Threatening Med Emergencies
Date
2025-02-24T00:00:00.000
Agency
EMS
Final Incident Type
2. Non-Life Threatening Med Emergencies
Of Incidents Calculated
12169
Call To First Pickup
4.78
Call To Pd Calltaker Handoff
101.15
Call To Ems Pickup
108.39
Call To Agency Job Creation
168.08
Call To Agency Dispatch
547.27
Call To Agency Arrival
1323.45
Call To First Arrival Multi
1188.78
Median Pickup
3
Median Calltaker Handoff
92
Median Ems Pickup
9.5
Median Ems Job Creation
38.5
Median Dispatch
113
Median Travel
599.25
Median Cumulative First
748.5
Average Travel
12.94
Average Dispatch
7.44
Average Ems Processing
1.02
Average Ems Pickup
0.16
Average Calltaker Processing
1.61
Average Pickup
0.08
NYPD (Non-CIP)
Date: 2025-02-24T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Date
2025-02-24T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Hazardous Materials/Suspicious Letters/Packages/Substances/Substances
Of Incidents Calculated
157
Call To First Pickup
5.67
Call To Pd Calltaker Handoff
199.17
Call To Agency Dispatch
600.66
Call To Agency Arrival
3983.3
Call To First Arrival Multi
2077.15
Median Pickup
3
Median Calltaker Handoff
170
Median Dispatch
139
Median Travel
1969
Median Cumulative First
496
Average Travel
56.38
Average Dispatch
6.69
Average Calltaker Processing
3.23
Average Pickup
0.09
FDNY
Date: 2025-02-24T00:00:00.000 • Agency: FDNY • Final Incident Type: 2. Non-Structural Fires
Date
2025-02-24T00:00:00.000
Agency
FDNY
Final Incident Type
2. Non-Structural Fires
Of Incidents Calculated
180
Call To First Pickup
4.09
Call To Pd Calltaker Handoff
508.28
Call To Fdny Pickup
30.62
Call To Fdny Job Creation
90.86
Call To Agency Dispatch
582.26
Call To Agency Arrival
850.09
Call To First Arrival Multi
368.34
Median Pickup
3
Median Calltaker Handoff
15
Median Fdny Pickup
5
Median Fdny Job Creation
49
Median Dispatch
7
Median Travel
247.5
Median Cumulative First
347
Average Travel
4.46
Average Dispatch
0.16
Average Calltaker Processing
8.4
Average Pickup
0.07
Average Fd Pickup
0.09
Average Fd Processing
1
NYPD
Date: 2025-02-24T00:00:00.000 • Agency: NYPD • Final Incident Type: 1. Critical
Date
2025-02-24T00:00:00.000
Agency
NYPD
Final Incident Type
1. Critical
Of Incidents Calculated
973
Call To First Pickup
4.63
Call To Pd Calltaker Handoff
144.49
Call To Agency Dispatch
265.52
Call To Agency Arrival
532.35
Call To First Arrival Multi
516.77
Median Pickup
3
Median Calltaker Handoff
109
Median Dispatch
69
Median Travel
186
Median Cumulative First
416
Average Travel
4.45
Average Dispatch
2.02
Average Calltaker Processing
2.33
Average Pickup
0.08
NYPD (Non-CIP)
Date: 2025-02-24T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Possible Crimes
Date
2025-02-24T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Possible Crimes
Of Incidents Calculated
6661
Call To First Pickup
4.44
Call To Pd Calltaker Handoff
161.66
Call To Agency Dispatch
797.4
Call To Agency Arrival
4321.29
Call To First Arrival Multi
4189.57
Median Pickup
3
Median Calltaker Handoff
127
Median Dispatch
227
Median Travel
1704
Median Cumulative First
2285
Average Travel
58.73
Average Dispatch
10.6
Average Calltaker Processing
2.62
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-02-24T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Police Officer/Security Holding Suspect
Date
2025-02-24T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Police Officer/Security Holding Suspect
Of Incidents Calculated
106
Call To First Pickup
5.27
Call To Pd Calltaker Handoff
115.35
Call To Agency Dispatch
468.08
Call To Agency Arrival
1474.15
Call To First Arrival Multi
1470.7
Median Pickup
3
Median Calltaker Handoff
86
Median Dispatch
152
Median Travel
543.5
Median Cumulative First
980
Average Travel
16.77
Average Dispatch
5.88
Average Calltaker Processing
1.83
Average Pickup
0.09
NYPD (Non-CIP)
Date: 2025-02-24T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Disorderly Person/Group/Noise
Date
2025-02-24T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Disorderly Person/Group/Noise
Of Incidents Calculated
2062
Call To First Pickup
4.49
Call To Pd Calltaker Handoff
153.99
Call To Agency Dispatch
750.64
Call To Agency Arrival
3385.82
Call To First Arrival Multi
3349.69
Median Pickup
3
Median Calltaker Handoff
126
Median Dispatch
217
Median Travel
1108
Median Cumulative First
1819
Average Travel
43.92
Average Dispatch
9.94
Average Calltaker Processing
2.49
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-02-24T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Alarms
Date
2025-02-24T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Alarms
Of Incidents Calculated
2698
Call To First Pickup
4.39
Call To Pd Calltaker Handoff
142.35
Call To Agency Dispatch
549.19
Call To Agency Arrival
2569.98
Call To First Arrival Multi
2568.3
Median Pickup
3
Median Calltaker Handoff
114
Median Dispatch
146
Median Travel
817
Median Cumulative First
1296
Average Travel
33.68
Average Dispatch
6.78
Average Calltaker Processing
2.3
Average Pickup
0.07
NYPD (Non-CIP)
Date: 2025-02-24T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Vehicle Accident
Date
2025-02-24T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Vehicle Accident
Of Incidents Calculated
317
Call To First Pickup
4.96
Call To Pd Calltaker Handoff
179.74
Call To Agency Dispatch
892.64
Call To Agency Arrival
4234.9
Call To First Arrival Multi
4015.59
Median Pickup
3
Median Calltaker Handoff
154
Median Dispatch
282
Median Travel
1687
Median Cumulative First
2405
Average Travel
55.7
Average Dispatch
11.88
Average Calltaker Processing
2.91
Average Pickup
0.08
NYPD (Non-CIP)
Date: 2025-02-24T00:00:00.000 • Agency: NYPD (Non-CIP) • Final Incident Type: Other Crimes (In Progress)
Date
2025-02-24T00:00:00.000
Agency
NYPD (Non-CIP)
Final Incident Type
Other Crimes (In Progress)
Of Incidents Calculated
2921
Call To First Pickup
4.69
Call To Pd Calltaker Handoff
164.81
Call To Agency Dispatch
624.65
Call To Agency Arrival
1555.11
Call To First Arrival Multi
1549.29
Median Pickup
3
Median Calltaker Handoff
133
Median Dispatch
136
Median Travel
399
Median Cumulative First
814
Average Travel
15.51
Average Dispatch
7.66
Average Calltaker Processing
2.67
Average Pickup
0.08