Agency: DDC • Agency Name: DEPARTMENT OF DESIGN & CONSTRUCTION • Service: Design and build quality public buildings and infrastructure.
Agency
DDC
Agency Name
DEPARTMENT OF DESIGN & CONSTRUCTION
Service
Design and build quality public buildings and infrastructure.
Goal
1c
Goal Description
Improve customer satisfaction ratings.
DEPARTMENT OF ENVIRONMENTAL PROTECTION
Agency: DEP • Agency Name: DEPARTMENT OF ENVIRONMENTAL PROTECTION • Goal: 1a
Agency
DEP
Agency Name
DEPARTMENT OF ENVIRONMENTAL PROTECTION
Service
Ensure the sufficiency, quality and security of the City’s drinking water supply.
Goal
1a
Goal Description
Comply with all federal and State drinking water quality standards.
DEPARTMENT OF ENVIRONMENTAL PROTECTION
Agency: DEP • Agency Name: DEPARTMENT OF ENVIRONMENTAL PROTECTION • Goal: 1b
Agency
DEP
Agency Name
DEPARTMENT OF ENVIRONMENTAL PROTECTION
Service
Ensure the sufficiency, quality and security of the City’s drinking water supply.
Goal
1b
Goal Description
Assure the integrity of the drinking water supply and distribution systems.
DEPARTMENT OF ENVIRONMENTAL PROTECTION
Agency: DEP • Agency Name: DEPARTMENT OF ENVIRONMENTAL PROTECTION • Service: Maintain the City’s water delivery and sewer collection systems.
Agency
DEP
Agency Name
DEPARTMENT OF ENVIRONMENTAL PROTECTION
Service
Maintain the City’s water delivery and sewer collection systems.
Goal
2a
Goal Description
Resolve emergencies and perform preventive maintenance and required repairs to the water distribution and wastewater collection systems in a timely manner.
DEPARTMENT OF ENVIRONMENTAL PROTECTION
Agency: DEP • Agency Name: DEPARTMENT OF ENVIRONMENTAL PROTECTION • Goal: 3a
Agency
DEP
Agency Name
DEPARTMENT OF ENVIRONMENTAL PROTECTION
Service
Treat wastewater and sewage to protect water quality in the receiving waters surrounding the City.
Goal
3a
Goal Description
Maintain high levels of compliance with federal and State treatment standards for wastewater and sewage entering receiving waters.
DEPARTMENT OF ENVIRONMENTAL PROTECTION
Agency: DEP • Agency Name: DEPARTMENT OF ENVIRONMENTAL PROTECTION • Service: Bill and collect revenue for water and sewer usage.
Agency
DEP
Agency Name
DEPARTMENT OF ENVIRONMENTAL PROTECTION
Service
Bill and collect revenue for water and sewer usage.
Goal
4a
Goal Description
Ensure that customer billing is accurate, transparent and fair.
DEPARTMENT OF ENVIRONMENTAL PROTECTION
Agency: DEP • Agency Name: DEPARTMENT OF ENVIRONMENTAL PROTECTION • Service: Bill and collect revenue for water and sewer usage.
Agency
DEP
Agency Name
DEPARTMENT OF ENVIRONMENTAL PROTECTION
Service
Bill and collect revenue for water and sewer usage.
Goal
4b
Goal Description
Meet revenue targets established by the NYC Water Board.
DEPARTMENT OF ENVIRONMENTAL PROTECTION
Agency: DEP • Agency Name: DEPARTMENT OF ENVIRONMENTAL PROTECTION • Goal: 5a
Agency
DEP
Agency Name
DEPARTMENT OF ENVIRONMENTAL PROTECTION
Service
Enforce City laws relating to air pollution, noise pollution and hazardous materials.
Goal
5a
Goal Description
Investigate complaints in a timely manner.
DEPARTMENT FOR THE AGING
Agency: DFTA • Agency Name: DEPARTMENT FOR THE AGING • Service: Provide nutrition opportunities to older New Yorkers.
Agency
DFTA
Agency Name
DEPARTMENT FOR THE AGING
Service
Provide nutrition opportunities to older New Yorkers.
Goal
1a
Goal Description
Increase utilization of nutrition programs.
DEPARTMENT FOR THE AGING
Agency: DFTA • Agency Name: DEPARTMENT FOR THE AGING • Service: Provide nutrition opportunities to older New Yorkers.
Agency
DFTA
Agency Name
DEPARTMENT FOR THE AGING
Service
Provide nutrition opportunities to older New Yorkers.
Goal
1b
Goal Description
Increase utilization of senior centers.
DEPARTMENT FOR THE AGING
Agency: DFTA • Agency Name: DEPARTMENT FOR THE AGING • Service: Provide supportive services for seniors.
Agency
DFTA
Agency Name
DEPARTMENT FOR THE AGING
Service
Provide supportive services for seniors.
Goal
2a
Goal Description
Increase supportive services to caregivers.
DEPARTMENT FOR THE AGING
Agency: DFTA • Agency Name: DEPARTMENT FOR THE AGING • Service: Provide supportive services for seniors.
Agency
DFTA
Agency Name
DEPARTMENT FOR THE AGING
Service
Provide supportive services for seniors.
Goal
2b
Goal Description
Increase supportive services to the homebound.
DEPARTMENT OF HOMELESS SERVICES
Agency: DHS • Agency Name: DEPARTMENT OF HOMELESS SERVICES • Service: Provide temporary emergency housing to homeless individuals and families.
Agency
DHS
Agency Name
DEPARTMENT OF HOMELESS SERVICES
Service
Provide temporary emergency housing to homeless individuals and families.
Goal
1a
Goal Description
Ensure that individuals and families have access to emergency shelter and are connected to appropriate mainstream resources.
DEPARTMENT OF HOMELESS SERVICES
Agency: DHS • Agency Name: DEPARTMENT OF HOMELESS SERVICES • Service: Provide temporary emergency housing to homeless individuals and families.
Agency
DHS
Agency Name
DEPARTMENT OF HOMELESS SERVICES
Service
Provide temporary emergency housing to homeless individuals and families.
Goal
1b
Goal Description
Ensure that all temporary shelters for homeless individuals and families are clean, safe and well-run.
DEPARTMENT OF HOMELESS SERVICES
Agency: DHS • Agency Name: DEPARTMENT OF HOMELESS SERVICES • Goal: 2a
Agency
DHS
Agency Name
DEPARTMENT OF HOMELESS SERVICES
Service
Coordinate and/or provide support services to help individuals and families who are homeless to exit shelter as quickly as possible.
Goal
2a
Goal Description
Facilitate exits and minimize clients’ length of stay in shelters.
DEPARTMENT OF HOMELESS SERVICES
Agency: DHS • Agency Name: DEPARTMENT OF HOMELESS SERVICES • Goal: 2b
Agency
DHS
Agency Name
DEPARTMENT OF HOMELESS SERVICES
Service
Coordinate and/or provide support services to help individuals and families who are homeless to exit shelter as quickly as possible.
Goal
2b
Goal Description
Minimize re-entries into the shelter services system.
DEPARTMENT OF HOMELESS SERVICES
Agency: DHS • Agency Name: DEPARTMENT OF HOMELESS SERVICES • Goal: 3a
Agency
DHS
Agency Name
DEPARTMENT OF HOMELESS SERVICES
Service
Help chronically unsheltered homeless individuals find stable, safe living situations.
Goal
3a
Goal Description
Reduce the number of unsheltered homeless individuals.
DEPARTMENT OF BUILDINGS
Agency: DOB • Agency Name: DEPARTMENT OF BUILDINGS • Service: Facilitate safe and compliant development.
Agency
DOB
Agency Name
DEPARTMENT OF BUILDINGS
Service
Facilitate safe and compliant development.
Goal
1a
Goal Description
Improve processing efficiency.
DEPARTMENT OF BUILDINGS
Agency: DOB • Agency Name: DEPARTMENT OF BUILDINGS • Service: Facilitate safe and compliant development.
Agency
DOB
Agency Name
DEPARTMENT OF BUILDINGS
Service
Facilitate safe and compliant development.
Goal
1b
Goal Description
Promptly review initial construction plans.
DEPARTMENT OF BUILDINGS
Agency: DOB • Agency Name: DEPARTMENT OF BUILDINGS • Service: Facilitate safe and compliant development.
Agency
DOB
Agency Name
DEPARTMENT OF BUILDINGS
Service
Facilitate safe and compliant development.
Goal
1c
Goal Description
Promptly schedule development inspections.
DEPARTMENT OF BUILDINGS
Agency: DOB • Agency Name: DEPARTMENT OF BUILDINGS • Goal: 2a
Agency
DOB
Agency Name
DEPARTMENT OF BUILDINGS
Service
Ensure the safe and lawful use of buildings and properties by enforcing the Building Code and the Zoning Resolution.
Goal
2a
Goal Description
Promptly address complaints.
DEPARTMENT OF BUILDINGS
Agency: DOB • Agency Name: DEPARTMENT OF BUILDINGS • Goal: 2b
Agency
DOB
Agency Name
DEPARTMENT OF BUILDINGS
Service
Ensure the safe and lawful use of buildings and properties by enforcing the Building Code and the Zoning Resolution.
Goal
2b
Goal Description
Rigorously enforce building and zoning laws.
DEPARTMENT OF BUILDINGS
Agency: DOB • Agency Name: DEPARTMENT OF BUILDINGS • Goal: 2c
Agency
DOB
Agency Name
DEPARTMENT OF BUILDINGS
Service
Ensure the safe and lawful use of buildings and properties by enforcing the Building Code and the Zoning Resolution.
Goal
2c
Goal Description
Prevent construction-related fatalities and injuries.
DEPARTMENT OF CORRECTION
Agency: DOC • Agency Name: DEPARTMENT OF CORRECTION • Service: Provide a safe and secure environment for inmates, staff and host communities.
Agency
DOC
Agency Name
DEPARTMENT OF CORRECTION
Service
Provide a safe and secure environment for inmates, staff and host communities.
Goal
1a
Goal Description
Ensure the security and safety of inmates in DOC custody.
DEPARTMENT OF CORRECTION
Agency: DOC • Agency Name: DEPARTMENT OF CORRECTION • Service: Provide a safe and secure environment for inmates, staff and host communities.
Agency
DOC
Agency Name
DEPARTMENT OF CORRECTION
Service
Provide a safe and secure environment for inmates, staff and host communities.
Goal
1b
Goal Description
Ensure that use of force is authorized and appropriate.
DEPARTMENT OF CORRECTION
Agency: DOC • Agency Name: DEPARTMENT OF CORRECTION • Service: Provide a safe and secure environment for inmates, staff and host communities.
Agency
DOC
Agency Name
DEPARTMENT OF CORRECTION
Service
Provide a safe and secure environment for inmates, staff and host communities.
Goal
1c
Goal Description
Provide inmates with timely access to health services.
DEPARTMENT OF CORRECTION
Agency: DOC • Agency Name: DEPARTMENT OF CORRECTION • Service: Provide a safe and secure environment for inmates, staff and host communities.
Agency
DOC
Agency Name
DEPARTMENT OF CORRECTION
Service
Provide a safe and secure environment for inmates, staff and host communities.
Goal
1d
Goal Description
Maximize bed capacity and address cell maintenance and repairs in a timely manner.
DEPARTMENT OF CORRECTION
Agency: DOC • Agency Name: DEPARTMENT OF CORRECTION • Service: Provide a safe and secure environment for inmates, staff and host communities.
Agency
DOC
Agency Name
DEPARTMENT OF CORRECTION
Service
Provide a safe and secure environment for inmates, staff and host communities.
Goal
1e
Goal Description
Ensure timely transport of inmates to courts throughout the City.
DEPARTMENT OF CORRECTION
Agency: DOC • Agency Name: DEPARTMENT OF CORRECTION • Goal: 2a
Agency
DOC
Agency Name
DEPARTMENT OF CORRECTION
Service
Prepare inmates for return to their neighborhoods as civil and contributing members.
Goal
2a
Goal Description
Prepare as many inmates as possible for release.
DEPARTMENT OF CORRECTION
Agency: DOC • Agency Name: DEPARTMENT OF CORRECTION • Goal: 2b
Agency
DOC
Agency Name
DEPARTMENT OF CORRECTION
Service
Prepare inmates for return to their neighborhoods as civil and contributing members.
Goal
2b
Goal Description
Reduce idleness by increasing inmate participation in mandated and other programs, service and activities.
DEPARTMENT OF CORRECTION
Agency: DOC • Agency Name: DEPARTMENT OF CORRECTION • Service: Provide correction-related services and information to the public.
Agency
DOC
Agency Name
DEPARTMENT OF CORRECTION
Service
Provide correction-related services and information to the public.
Goal
3a
Goal Description
Provide timely notifications to crime victims.
DEPARTMENT OF EDUCATION
Agency: DOE • Agency Name: DEPARTMENT OF EDUCATION • Service: Educate New York City’s children.
Agency
DOE
Agency Name
DEPARTMENT OF EDUCATION
Service
Educate New York City’s children.
Goal
1a
Goal Description
Improve academic achievement.
DEPARTMENT OF EDUCATION
Agency: DOE • Agency Name: DEPARTMENT OF EDUCATION • Service: Educate New York City’s children.
Agency
DOE
Agency Name
DEPARTMENT OF EDUCATION
Service
Educate New York City’s children.
Goal
1b
Goal Description
Promote parental involvement in education.
DEPARTMENT OF EDUCATION
Agency: DOE • Agency Name: DEPARTMENT OF EDUCATION • Service: Support children with special needs.
Agency
DOE
Agency Name
DEPARTMENT OF EDUCATION
Service
Support children with special needs.
Goal
2a
Goal Description
Improve the ability of English Language Learners to learn English and improve academic progress.
DEPARTMENT OF EDUCATION
Agency: DOE • Agency Name: DEPARTMENT OF EDUCATION • Service: Support children with special needs.
Agency
DOE
Agency Name
DEPARTMENT OF EDUCATION
Service
Support children with special needs.
Goal
2b
Goal Description
Improve the ability of students with disabilities to progress academically and socially.
DEPARTMENT OF EDUCATION
Agency: DOE • Agency Name: DEPARTMENT OF EDUCATION • Service: Prepare children to become productive, engaged adults.
Agency
DOE
Agency Name
DEPARTMENT OF EDUCATION
Service
Prepare children to become productive, engaged adults.
Goal
3a
Goal Description
Increase the percentage of high school graduates enrolling in post-secondary education or training.
DEPARTMENT OF EDUCATION
Agency: DOE • Agency Name: DEPARTMENT OF EDUCATION • Service: Prepare children to become productive, engaged adults.
Agency
DOE
Agency Name
DEPARTMENT OF EDUCATION
Service
Prepare children to become productive, engaged adults.
Goal
3b
Goal Description
Increase the percentage of elementary, middle and high school students taking coursework that prepares them for future success.
DEPARTMENT OF EDUCATION
Agency: DOE • Agency Name: DEPARTMENT OF EDUCATION • Service: Maintain and enhance the City’s educational facilities.
Agency
DOE
Agency Name
DEPARTMENT OF EDUCATION
Service
Maintain and enhance the City’s educational facilities.
Goal
4a
Goal Description
Work with SCA to design, construct, modernize and repair durable, functional and attractive educational facilities, on schedule and within budget.
DEPARTMENT OF EDUCATION - SCHOOL CONSTRUCTION AUTHORITY
Agency: SCA • Agency Name: DEPARTMENT OF EDUCATION - SCHOOL CONSTRUCTION AUTHORITY • Goal: 1a
Agency
SCA
Agency Name
DEPARTMENT OF EDUCATION - SCHOOL CONSTRUCTION AUTHORITY
Service
Design and contruct new schools, additiona and capital improvement projects authorized by the Department of Education's Five-Year Capital Plan
Goal
1a
Goal Description
Produce the number of new school seats authorized by the Department of Education.
DEPARTMENT OF EDUCATION - SCHOOL CONSTRUCTION AUTHORITY
Agency: SCA • Agency Name: DEPARTMENT OF EDUCATION - SCHOOL CONSTRUCTION AUTHORITY • Goal: 1b
Agency
SCA
Agency Name
DEPARTMENT OF EDUCATION - SCHOOL CONSTRUCTION AUTHORITY
Service
Design and contruct new schools, additiona and capital improvement projects authorized by the Department of Education's Five-Year Capital Plan
Goal
1b
Goal Description
Improve cost efficiencies in construction.
DEPARTMENT OF EDUCATION - SCHOOL CONSTRUCTION AUTHORITY
Agency: SCA • Agency Name: DEPARTMENT OF EDUCATION - SCHOOL CONSTRUCTION AUTHORITY • Goal: 1c
Agency
SCA
Agency Name
DEPARTMENT OF EDUCATION - SCHOOL CONSTRUCTION AUTHORITY
Service
Design and contruct new schools, additiona and capital improvement projects authorized by the Department of Education's Five-Year Capital Plan
Goal
1c
Goal Description
Increase the number of capital improvement projects completed on schedule and within budget.
DEPARTMENT OF EDUCATION - SCHOOL CONSTRUCTION AUTHORITY
Agency: SCA • Agency Name: DEPARTMENT OF EDUCATION - SCHOOL CONSTRUCTION AUTHORITY • Goal: 1d
Agency
SCA
Agency Name
DEPARTMENT OF EDUCATION - SCHOOL CONSTRUCTION AUTHORITY
Service
Design and contruct new schools, additiona and capital improvement projects authorized by the Department of Education's Five-Year Capital Plan
Goal
1d
Goal Description
Maximize project safety and quality.
DEPARTMENT OF FINANCE
Agency: DOF • Agency Name: DEPARTMENT OF FINANCE • Service: Bill and collect property and other taxes.
Agency
DOF
Agency Name
DEPARTMENT OF FINANCE
Service
Bill and collect property and other taxes.
Goal
1a
Goal Description
Increase the proportion of individuals and businesses that are in compliance with tax and revenue laws.
DEPARTMENT OF FINANCE
Agency: DOF • Agency Name: DEPARTMENT OF FINANCE • Service: Bill and collect property and other taxes.
Agency
DOF
Agency Name
DEPARTMENT OF FINANCE
Service
Bill and collect property and other taxes.
Goal
1b
Goal Description
Promptly review requests for refunds.
DEPARTMENT OF FINANCE
Agency: DOF • Agency Name: DEPARTMENT OF FINANCE • Service: Bill, adjudicate and collect on parking tickets.
Agency
DOF
Agency Name
DEPARTMENT OF FINANCE
Service
Bill, adjudicate and collect on parking tickets.
Goal
2a
Goal Description
Increase the proportion of parking tickets that are resolved.
DEPARTMENT OF FINANCE
Agency: DOF • Agency Name: DEPARTMENT OF FINANCE • Service: Bill, adjudicate and collect on parking tickets.
Agency
DOF
Agency Name
DEPARTMENT OF FINANCE
Service
Bill, adjudicate and collect on parking tickets.
Goal
2b
Goal Description
Assure that all respondents are offered convenient options for paying and challenging tickets.
DEPARTMENT OF FINANCE
Agency: DOF • Agency Name: DEPARTMENT OF FINANCE • Service: Administer rent and property owner exemption programs
Agency
DOF
Agency Name
DEPARTMENT OF FINANCE
Service
Administer rent and property owner exemption programs
Goal
3a
Goal Description
Promptly review applications for exemption programs.
DEPARTMENT OF FINANCE
Agency: DOF • Agency Name: DEPARTMENT OF FINANCE • Service: Help NYC taxpayers resolve tax issues
Agency
DOF
Agency Name
DEPARTMENT OF FINANCE
Service
Help NYC taxpayers resolve tax issues
Goal
4a
Goal Description
Through the Office of the Taxpayer Advocate, promptly address inquiries and resolve cases
DEPARTMENT OF FINANCE
Agency: DOF • Agency Name: DEPARTMENT OF FINANCE • Service: Record property-related documents
Agency
DOF
Agency Name
DEPARTMENT OF FINANCE
Service
Record property-related documents
Goal
5a
Goal Description
Increase the percentage of online property recording transactions
DEPARTMENT OF FINANCE
Agency: DOF • Agency Name: DEPARTMENT OF FINANCE • Service: Serve and execute legal processes and mandates
Agency
DOF
Agency Name
DEPARTMENT OF FINANCE
Service
Serve and execute legal processes and mandates
Goal
6a
Goal Description
Increase the proportion of judgments, orders and warrants that are successfully served/executed.
