311 Web Content - Services

2003-11-07-17-13-17_000010083fac190540011c5f

Active Street or Sidewalk Construction Permit Status

Check the status of an active street construction or sidewalk repair permit.

You can get the status of street and sidewalk construction permits. Location information is available for active permits, including all permits issued through the previous business day, at 5 PM.

street, sidewalk, construction, permit, dot, transportation, work, active, online, search, notify, notification, pre-notification, notice, adjacent, property, owners, neighborhood, business, construction, commence, start,

2519

http://www1.nyc.gov/nyc-resources/service/2519/service

2099-12-31T00:00:00.000

2016-05-18T16:54:57.000

2017-02-22T16:01:59.000

20080904-71E32A32-7AB3-11DD-8E9F-96DAE110FEB8

Become a Poll Worker

Get information about becoming a poll worker.

<p>The Board of Elections provides information about becoming a poll worker.</p>

poll, site, place, worker, work, job, employment, hiring, help, voters, vote, BOE, board, of, elections,

2803

http://www1.nyc.gov/nyc-resources/service/2803/service

2099-12-31T00:00:00.000

2016-12-14T10:01:02.000

2017-02-22T16:02:00.000

20100506-7B00FE8A-5934-11DF-9953-D934F10936F7

Asthma Treatment

Get information about asthma or find a treatment location.

NYC Health + Hospitals provides diagnosis and treatment of asthma through its child health clinics, medical centers, and hospitals. The City also provides asthma training to medical providers and health educators. Educational material and information on the Asthma Initiative are also available.

treat, lung, asthma, provider, clinic, hospital, doctor, medical, treatment, diagnosis, evaluation, screening, control, management, breath, disorder, difficulty, allergy, allergen, dust, pollen, cough, inhaler, medicine, immunotherapy, free, help, education, material, asma, assma, azma, buddy, initiative, assthma, azthma, respiratory, pulmonary, shortness, breath, chest, tightness, wheeze, pump, attack, trigger

1090

http://www1.nyc.gov/nyc-resources/service/1090/service

2099-12-31T00:00:00.000

2017-02-06T11:59:09.000

2017-02-22T16:01:58.000

20110118-7A4E99E2-2315-11E0-BC2C-96DAE110FEB8

Project Labor Agreements

Bid on building construction and repair projects with specific hiring rules.

The City awards building construction and repair contracts under a Project Labor Agreement (PLA). This helps cut costs and requires that contractors follow certain hiring rules.  Any firm, union or open-shop, may bid and work on a project as long as they agree to the terms of the Project Labor Agreement. 

bargaining, bids, building, city, collective, compliance, contract, construction, DEFO, division, financial, firm, goals, government, hiring, opportunity, PLA, procurement, requirements, renovation, repair, rules, selling, services, subcontracting, terms, trades, union, vendor

2267

http://www1.nyc.gov/nyc-resources/service/2267/service

2099-12-31T00:00:00.000

2016-04-05T09:50:00.000

2017-02-22T16:01:58.000

20080328-AE5FD8CE-FD05-11DC-8E9F-96DAE110FEB8

Rat Poison Signs

Get information about rat poison signs posted in neighborhoods.

The City posts signs in English and Spanish to indicate locations where pest control workers have placed poisoned bait (rodenticide) to kill rats. The sign lists the type of bait used and the date applied.<br><br>The poison is used in accordance with State and City law to reduce the rodent population in New York City. It is placed in a way that is not accessible to the general public, pets, birds, and squirrels.

rat, rodent, poison, bait, rodenticide, sign, extermination, exterminator, posted, burrows, infestation, warning, notice, pesticide, pest

2312

http://www1.nyc.gov/nyc-resources/service/2312/service

2099-12-31T00:00:00.000

2016-04-05T09:47:10.000

2016-12-01T15:30:21.000

2002-12-12-17-47-15_000010083df91200400269d3

Bar or Club Operating After Hours Complaint

Report a bar or club operating after hours.

<p>You can report licensed bars or clubs that are operating after hours. Officers from your local police precinct will respond when they are not handling emergency situations.</p>

open, after, hours, beyond, past, closing, operate, operating, late, club, bar, disco, night, 4am, licensed, license, alcohol, beer, serve, serving, cabaret, caberet, cabarat, cabret, cabarret, caberret, cabarey, cabaray

2796

http://www1.nyc.gov/nyc-resources/service/2796/service

2099-12-31T00:00:00.000

2016-02-05T11:38:12.000

2017-02-22T16:01:59.000

2002-12-05-21-00-02_000010083df004bb4001e430

Special Waste Disposal Information

Get information about how and where to dispose of special waste such as batteries, oil, paint, and tires.

You can get information about special waste drop-off sites, including hours of operation and types of items accepted, available to residents.

waste, garbage, disposal, dumping, appliance, dump, discard, drop-off, drop off, bring, site, battery, automotive, car, light, bulb, lightbulb, flourescent, fluorescent, materials, latex, paint, uncontaminated, motor, oil, thermostats, thermometer, throw, out, transmission, fluid, hazardous, toxic, tar, turpentine, antifreeze, anti, freeze, anti-freeze, medicine, pills, medication, prescription, drug, gas, gasoline, fuel, thin, thinner, developing, sodium, acetate, chemical, cleaning, fluid, cooking, SAFE, flammable, flamable

2502

http://www1.nyc.gov/nyc-resources/service/2502/service

2099-12-31T00:00:00.000

2017-01-19T11:39:13.000

2017-02-22T16:01:58.000

20080102-E7B70FC8-B955-11DC-B249-840AE7CCE39B

Money Transmitter Complaint

Make a complaint about a business that transmits or transfers money.

Businesses that transmit or transfer money must be licensed and comply with New York State banking regulations. You can make a complaint about money transmitters, including businesses that do not properly disclose their policies and fees.

money, transfer, wire

2999

http://www1.nyc.gov/nyc-resources/service/2999/service

2099-12-31T00:00:00.000

2015-07-02T13:38:13.000

2017-02-22T16:01:59.000

2002-12-06-19-07-55_000010083df13bed40024282

Mail Order Complaint

Make a complaint about a mail-order business.

You can make a complaint about mail-order businesses that have a physical address in New York City. Mail-order companies include businesses that sell through catalogs, magazines, newspapers, television or radio commercials, or the Internet.

mail, catalog, internet, false, advertising, shopping, merchandise, phone, qvc

2995

http://www1.nyc.gov/nyc-resources/service/2995/service

2099-12-31T00:00:00.000

2014-10-14T14:44:16.000

2017-02-22T16:01:59.000

20100518-E8626A04-62B7-11DF-B362-CC877C613702

City Hall and Tweed Courthouse Tours

Get information about taking a tour of City Hall or the Tweed Courthouse.

The City offers tours of the Tweed Courthouse (located at 52 Chambers Street) and City Hall. Tours are available by appointment for school groups and the general public. Tweed Courthouse and City Hall are both wheelchair accessible.

visit, reservation, council, mayor, office, appointment, school, group, governor, room, civic, museum, cityhall, tour, court, chambers

2622

http://www1.nyc.gov/nyc-resources/service/2622/service

2099-12-31T00:00:00.000

2015-03-02T15:06:25.000

2017-02-22T16:01:59.000

20090318-E6501E84-13C9-11DE-BE39-A36052988F0A

Sewer Backup

Report a sewer backup or get information about cleaning up after a flood.

<p>You can report a sewer backup, even if the condition has cleared and the water is gone. You can also learn about cleaning up after a flood or report flooding in your basement due to heavy rainfall or large snow melt.</p>

sewer, sludge, clogged, overflow, sewage, flood, basement, flooding, water, clean, up, rain, storm, furniture, rugs, mold, damp, wet, flooded, back, damage, backup, raw, disinfect, cellar, celler

2435

http://www1.nyc.gov/nyc-resources/service/2435/service

2099-12-31T00:00:00.000

2016-11-29T20:19:11.000

2017-02-22T16:01:59.000

20150601-BD019C20-0895-11E5-9963-0606BBDA0AEF

Disability Access Inadequate

Report a building, business, or other public space, such as a park or library, with inadequate access for people with disabilities.

<p>You can report non-complying egress, parking facilities, and bathrooms that do not meet local requirements for accessibility for people with disabilities.</p> <p>Buildings that were built before 1987 are exempt from the law governing accessibility for disabled people (Local Law 58/1987). They must follow the law if renovations or alterations made on the building after 1987 cost more than half of the building's replacement value.</p> <p>The New York City Commission's Human Rights Law requires that reasonable accommodations be made to all residential buildings and public spaces to make them accessible to people with disabilities. These reasonable accommodations cannot pose an undue hardship to the building owner. Reasonable accommodations often involve architectural modifications, including ramps, electronic doors, or handrails. The Human Rights Law does not consider the age of the building in requiring modifications.</p>

disabilities, ramp, bathroom, height, improper, wheelchair, no, entrance, entry, not, accessible, door, parking, spaces, lot, local law, 58, 1987, disable , disabled, handicap, access, ramp, elevator, accommodations, reasonable accommodations

5001

http://www1.nyc.gov/nyc-resources/service/5001/service

2099-12-31T00:00:00.000

2016-08-26T14:15:49.000

2017-02-22T16:01:59.000

2002-12-12-19-36-03_000010083df92b7d40026c05

Safety Netting Complaint

Report damaged, inadequate, or missing safety netting at a construction site.

You can report damaged, inadequate, loose, or missing safety netting at a construction site.

site, unsafe, damaged, inadequate, missing, hole, net, hazard, worksite

2383

http://www1.nyc.gov/nyc-resources/service/2383/service

2099-12-31T00:00:00.000

2014-11-19T16:47:54.000

2017-02-22T16:01:58.000

20090318-CCA22180-13C9-11DE-B54A-F89112C01532

Diabetes

Get information about diabetes, including diabetes developed during pregnancy.

The City provides information about diabetes, including diabetes developed during pregnancy which is also known as gestational diabetes.<br><br>The City sends an information packet to new mothers who developed diabetes during pregnancy shortly after giving birth. It describes health risks and provides information on fitness, nutrition, and available resources. It also includes a reminder letter for the mother's health care provider about checking the mother's blood sugar.

diabetes, diabetees, diabetic, diabetics, brochure, symptoms, information, treatment, checkbook, diabetes checkbook, care flowsheet, A1C fact sheet, gestational, pregnant, Type 1, Type 2, bloodsugar, glycemic, sugardiabetes, expecting, baby

1519

http://www1.nyc.gov/nyc-resources/service/1519/service

2099-12-31T00:00:00.000

2016-06-03T17:58:41.000

2017-02-22T16:01:59.000

2002-12-12-20-22-23_000010083df9369740026f1d

Smelting or Electroplating Permit

Apply for a permit to install metal smelting or electroplating equipment used to handle copper, gold, and zinc plating.

The City supplies permits for the installation of metal smelting and electroplating equipment.<br><br>Users of this equipment must have a Certificate of Operation, which is also issued by the City.

metallurgy, melt, metal, work, metallurgical, chemical, plate, zinc, copper, gold

2485

http://www1.nyc.gov/nyc-resources/service/2485/service

2099-12-31T00:00:00.000

2013-09-29T09:32:46.000

2017-02-22T16:01:58.000

20090318-D05C4DFA-13C9-11DE-AEE8-A5F07CC8945B

Fallen Tree or Branch Removal Request

Request the removal of fallen, dead, or damaged trees or branches.

<p>The Department of Parks and Recreation (DPR) removes street trees and large branches that have fallen to the ground in front of houses, in parks, and in other public places. DPR also removes trees or branches that are blocking sidewalks or streets, as well as branches that are cracked or hanging and about to fall. Removal of trees, branches, and related debris may be delayed during a storm if the branches are not blocking streets or sidewalks.</p> <div class='row img-row'> <div class='span4'><img src='/portal/apps/311_service_images/fallen tree bigger.JPG' alt='Fallen Tree' /> <div class='img-caption'>Fallen Tree</div> </div> <div class='span4'><img src='/portal/apps/311_service_images/tree in poor condition bigger.JPG' alt='Tree in poor condition' /> <div class='img-caption'>Tree in poor condition</div> </div> <div class='span4'><img src='/portal/apps/311_service_images/tree trunk split bigger.JPG' alt='Split Tree Trunk' /> <div class='img-caption'>Split Tree Trunk</div> </div> </div> <p>Trees that are located along streets in front of houses will be investigated and removed if necessary. DPR also removes dead trees from parks and other public spaces.</p> <p>DPR is not responsible for:</p> <ul class='dashes'> <li>Any non-City tree that falls on private property</li> <li>Any small non-City tree branch that falls on private property</li> <li>Any tree that is located on private property</li> </ul> <p>Property owners must consult with a private landscape contractor to arrange for the removal of non-City trees or tree branches. Landscape contractors are listed in the yellow pages.</p> <p>Property owners are responsible for knowing whether a tree is on their property or on the City's property. Trees can appear to be growing on your property but actually be on City property. Reference your title survey to verify property lines before removing a tree or conducting any tree work on or around trees in your front yard.</p>

remove, tree, cut, down, stump, leaf, dying, summer, season, rotten, unsound, hollow, cracked, lean, nuisance, berry, pollen, bug, termite, damaged, sidewalk, walkway, stoop, driveway, lane, one, one-way, oneway, broken, house, car, damage, block, brush, limb, debris, wood, log, yard, curb, small, branches, removal, prune, prunning

1635

http://www1.nyc.gov/nyc-resources/service/1635/service

2099-12-31T00:00:00.000

2017-10-16T16:52:26.000

2018-02-14T15:30:23.000

2002-12-05-23-38-55_000010083df029e54001f2fb

Family Development Training Program

Get information about a program that provides social workers with the skills they need to empower families.

<P>The Department of Youth and Community Development offers scholarships for the Family Development Training and Credentialing (FDC) Program.  It is a training program for social workers who work directly with the families and individuals who receive services from their organization.</P> <P>There is also a Family Development Credentialing Program for Supervisors for supervisors, managers and directors.</P>

FDC, frontline, credentialing, competencies, family, development, training, education, professional, staff

1641

http://www1.nyc.gov/nyc-resources/service/1641/service

2099-12-31T00:00:00.000

2016-07-15T14:00:35.000

2017-02-22T16:01:58.000

20090318-DA510242-13C9-11DE-A4A1-A021D98E40D8

Prescription Formula Preparation Permit

Apply for or renew a permit to prepare prescription formula.

The City licenses businesses that sell baby formula.<br><br>A business must have a Prescription Formula Preparation Permit to sell liquid food intended to replace human milk for babies.

formula, infant, renew

2250

http://www1.nyc.gov/nyc-resources/service/2250/service

2099-12-31T00:00:00.000

2013-09-29T09:17:51.000

2017-02-22T16:01:58.000

20130806-E06961EE-FE9B-11E2-B20C-96DAE110FEB8

Middle Class Child Care Loan Program

Program for middle class families to apply for a low-interest loan for child care and get free financial counseling.

<p>The City Council, in partnership with the credit union Neighborhood Trust Financial Partners, is offering low-interest loans to eligible families to pay for child care. You must schedule an appointment at a New York City Financial Empowerment Center run by Neighborhood Trust Financial Partners to learn more about the Middle Class Child Care Loan Program.</p> <p>To qualify for a loan, you must:<br />• Have annual income of $80,000 to $200,000<br />• Get free one-on-one professional financial counseling <br />• Have a credit score of at least 620<br />• Have children between the ages of 2 and 4 who will attend day care</p> <p>In the first year of the program, Neighborhood Trust Financial Partners can make loans to 40 eligible families. If you are approved:<br />• You can get a loan of up to $11,000 to pay for child care<br />• Payment will be made directly to the day care provider<br />• Interest on the loan is 6%. You can make interest-only payments until your child reaches kindergarten age.</p>

middle, class, middle class, child, child care, childcare, loan, program, low interest loan, 6 percent loan, toddler, kid, family, day, care, day care, daycare, new york post, article, Christine, Quinn, speaker, council, city council, neighborhood, trust, financial, partners, ntfp, credit union, financial, empowerment, center, FEC, schedule, appointment, counselor, counseling, one on one, free, confidential, professional, loans, information, assistance

1175

http://www1.nyc.gov/nyc-resources/service/1175/service

2099-12-31T00:00:00.000

2014-10-14T14:44:17.000

2017-02-22T16:01:58.000

20111104-EE5A5E94-06F3-11E1-898E-DCD6F22B4CCF

Composting Information

Get information on composting and the NYC Compost Project.

<p>You can get guides, brochures, and flyers about composting and its benefits, including information about educational programs and community outreach.</p>

Composting, compost, grass, worm, green

1432

http://www1.nyc.gov/nyc-resources/service/1432/service

2099-12-31T00:00:00.000

2015-10-30T09:01:30.000

2017-02-22T16:01:58.000

2002-12-06-18-32-58_000010083df133ab40023fa6

Airline Safety Complaint

Make a complaint about airline safety.

The Federal government accepts complaints about airline safety.

fly, jet, airport, airplane, pilot, steward, stewardess, service, security, guard, gun, knife, box, low, flying, aircraft, cutter, ice pick, scissors, baggage, carry on, luggage, valise, stow, crash

2780

http://www1.nyc.gov/nyc-resources/service/2780/service

2099-12-31T00:00:00.000

2016-06-10T11:56:19.000

2017-02-22T16:01:59.000

2002-12-12-11-48-06_000010083df8bdc84002608c

City Agency Feedback

Make a complaint or compliment about a City agency or a specific employee.

<p>If you have a complaint or compliment for a City Agency, you can contact them through their website. If you want the City to address a specific problem at a particular location, you should search 311 for the problem you want to report.</p>

school safety, crossing guard, appropriately, policies, escalated, captured, criticism, problems, objection, dissatisfaction, department, division, policy, city, agency, worker, inspector, staff, rude, discourtesy, disrespectful, disrespect, crossing, guard, school, safety, agent, false, claim, federal, act, yassky, yaskie, DOC, Correction, Officer, sheriff, sheriff's, office, deputy, deputies, DOF

4381

http://www1.nyc.gov/nyc-resources/service/4381/service

2099-12-31T00:00:00.000

2016-02-16T16:28:37.000

2017-02-22T16:01:59.000

20090318-DE723BDE-13C9-11DE-A0B2-DAC2A586F006

Newsstand License

Apply for or renew a license to sell newspapers and magazines from a stand on a public sidewalk.

The City licenses newsstands.<br><br>A person or business must have a Newsstand License to run any stand or booth that is not easily removable and sells mainly newspapers and magazines.

newsstand, news, paper, renew , newspaper, magazine, periodical, publication, paper

3016

http://www1.nyc.gov/nyc-resources/service/3016/service

2099-12-31T00:00:00.000

2015-04-30T17:09:58.000

2016-12-01T15:30:22.000

20121221-1F7C431A-4B8C-11E2-B20C-96DAE110FEB8

Mortgage Assistance Program Loans

Get information about the Mortgage Assistance Program.

<p>The application period for the Mortgage Assistance Program (MAP) has closed.</p> <p>MAP provides interest-free, deferred repayment loans to City homeowners at risk of foreclosure.</p> <p>If you receive MAP funds, you can get information and assistance.</p>

CNYCN, Center for NYC Neighborhoods, Mortgage Assistance Program, MAP, loan, money, mortgage assistance, MAP program, foreclosure, foreclosure prevention, mortgage, home loan, refinance, housing counseling, referral, mortgage advice, mortgage intervention, homeowner, realestate, scam, auction, subprime, servicer, lender, delinquency, default, mortgage counsel

1179

http://www1.nyc.gov/nyc-resources/service/1179/service

2099-12-31T00:00:00.000

2016-12-02T13:03:09.000

2017-02-22T16:01:58.000

20120403-26AC3BF8-7DB6-11E1-A1F1-B4BA17F5E985

Buses, Subways, and Railroads

Get information or file a complaint about public transportation and railroads in the City.

<p>You can get information about public transportation from the MTA, including:</p> <ul> <li>Railroads</li> <li>MetroCards and fares</li> <li>Trip planning</li> <li>Lost or found property</li> <li>Transit violations</li> </ul> <p>You can also report a problem, including complaints about bus drivers, train conductors, and other employees.</p>

MTA, PA, LIRR, Path, Metropolitan, Transit, Authority, Port, Authority, bus, Metro-North, fare, ticket, subway, bus, train, railway, transit, paper, schedule, select, bus, buses, railroad, service, status, travel, transit, transportation, transit, station, directions, surface, route, map, transportation, transit, public, line, express, local, change, delay, verification, lost, found, rodent, phone, elevator, escalator, handicapped, disabled, reduced, senior, complaint, compliment, transit, police, clerks, operator, conductor, disabled, station, cleaning, lost, found, graffiti, delay, verication, policy, Air, train, tran, plane, path, port, authority, hudson, hudson, jersey, hoboken, metro, commuter westchester, rockland, harlem, hudson, port, jervis, new, haven, pascack, link, Grand, Central, Terminal, Poughkeepsie, Hamburg, Beacon, Breakneck, Cold, Spring, Garrison, Manitou, Peekskill, Cortlandt, Croton, Harmon, crotonharmon, Ossining, Scarborough, Philipse, Manor, Tarrytown, Irvington, Ardsley, Dobbs, Hastings, Greystone, Glenwood, Yonkers, Ludlow, Riverdale, Spuyten, Duyvil, Marble, Morris, Wassaic, Tenmile, Wingdale, Appalachian, Pawling, Patterson, Southeast, Brewster, Purdys, purdies, Goldens, Katonah, Bedford, Kisco, Chappaqua, Pleasantville, Hawthorne, Pleasant, Valhalla, Plains, Hartsdale, Scarsdale, Crestwood, Tuckahoe, Bronxville, Fleetwood, Mount, Vernon, mountvernon, Wakefield, Woodlawn, Williamsbridge, Botanical, Fordham, Tremont, Melrose, Canaan, Talmadge, Springdale, Glenbrook, Danbury, Waterbury, Bethel, Redding, Branchville, Cannondale, Wilton, Merritt, Naugatuck, Beacon, Seymour, Ansonia, Derby, Shelton, Waterbury, Milford, Stratford, Bridgeport, Fairfield, Southport, Westport, Norwalk, Rowayton, Darien, Noroton, Stamford, Greenwich, Riverside, CosCob, Chester, Rye, Harrison, Mamaroneck, Larchmont, Rochelle, Pelham, Vernonnewark, wtc, 33rd, MTA, pavonia, harrison, grove, journal, violation, fight, pay, hearing, ticket

1043

http://www1.nyc.gov/nyc-resources/service/1043/service

2099-12-31T00:00:00.000

2016-11-29T20:07:45.000

2017-02-22T16:01:58.000

20050127-0EC06332-70B4-11D9-AD9C-E11932793DA5

Operation Clean Halls Request

Request to have police patrol a building to prevent drug use and sales.

The City offers police patrols in residential buildings to prevent drug use and sales. Landlords can request that the police conduct patrols in the hallways and stairwells of their building to remove non-residents who are loitering.<br><br>To request a police patrol, contact the Community Policing Office at your local police precinct.

drug, loiter, vertical, patrol, building, inside, stair, stairway, staircase, hallway, use, prevent, prevention

2154

http://www1.nyc.gov/nyc-resources/service/2154/service

2099-12-31T00:00:00.000

2013-09-29T09:11:41.000

2017-02-22T16:01:58.000

20090318-D1D72632-13C9-11DE-AA12-D584B87C7F38

Find a School

Find a zoned school or search all schools.

<p>Most public elementary school students and many public middle school students attend their zoned school.</p> <p>You can find your zoned school using your home address. You should confirm this information with the school, since zoning information may change for the upcoming school year.</p> <p>You can also find the name, address, and phone number for any New York City public school.</p>

school, education, student, instruction, instructional, board, community, learn, coordinator, public, principal, principle, teacher, contact, reach, call, address, talk, speak, district, zone, region, lookup, elementary, middle,

1689

http://www1.nyc.gov/nyc-resources/service/1689/service

2099-12-31T00:00:00.000

2016-11-29T20:10:18.000

2017-02-22T16:01:59.000

20090318-B6252948-13C9-11DE-8651-E852741B50F0

Library Complaint

Make a complaint about a library or a library employee.

Each library system in New York City accepts complaints about its branch libraries and employees.

librarian, rude, overdue, book, complaint

1970

http://www1.nyc.gov/nyc-resources/service/1970/service

2099-12-31T00:00:00.000

2013-12-18T10:55:53.000

2017-02-22T16:01:58.000

20131031-2F9E787A-4236-11E3-B308-5A5F5E42501F

Water and Sewer Bill

Get information about water and sewer bills, including payment and dispute information.

<p>You can pay your water and sewer bill online, over the phone, by mail, or in person.</p> <p>Visit <a href='http://www.nyc.gov/dep'>www.nyc.gov/dep</a> to sign up for 'My DEP Account' to:</p> <ul> <li>Track your water use</li> <li>Pay your bill online</li> <li>Sign up for paperless billing</li> <li>Sign up for online leak notifications</li> </ul> <p>You may also contact DEP Customer Service by email at <a href='mailto:customerservice@dep.nyc.gov'>customerservice@dep.nyc.gov</a> or by phone at (718) 595-7000 for assistance and information with the following:</p> <ul> <li>Change the name on your water bill</li> <li>Arrange for a final meter reading</li> <li>Obtain your current balance</li> <li>Obtain due dates</li> <li>Request information regarding the calculation of your water bill</li> <li>Dispute the charges on your water bill</li> <li>Request additional information</li> </ul> <p>You can also update owner contact information by completing and returning the Customer Registration Form.</p> <p>The DEP Customer Service Call Center hours are Monday to Friday, 9 AM to 6 PM, and Saturday, 9 AM to 2 PM.</p>

pay, water, sewer, bill, electronic, enroll, meter, readings, shutoff, Termination, Notice, dispute

3148

http://www1.nyc.gov/nyc-resources/service/3148/service

2099-12-31T00:00:00.000

2016-11-29T20:21:01.000

2017-02-22T16:02:00.000

20090318-BA58D38E-13C9-11DE-B622-85FAE2558B93

Surrogate Court

Get information about the court that handles wills, estates, property of deceased persons, adoption, and guardianships.

<p>Surrogate court handles cases involving:<p><ul> <li>Wills</li> <li>Estates</li> <li>Property of deceased persons</li> <li>Adoption and guardianships</li> <li>Wrongful death</li></ul>

trusts, estates, wills, assists, surrogate, estate, will, trust

2569

http://www1.nyc.gov/nyc-resources/service/2569/service

2099-12-31T00:00:00.000

2015-07-01T16:16:10.000

2017-02-22T16:01:58.000

20090318-F8B30FDC-13C9-11DE-8BC3-C74AA068E33C

Curb Complaint

Report a curb that is damaged, painted, or illegally cut for a driveway.

The curb is considered to be a part of the roadway and owned by the City of New York. The City accepts reports of curb conditions. You can report a curb that is damaged, illegally painted by a property owner to discourage parking, or illegally cut for a driveway. You must provide the exact street address of the property where the condition exists.<br /><br />Property owners should ensure the curb is maintained, as it:<br />●  Facilitates the life of the sidewalk<br />●  Protects the sidewalks from vehicular traffic<br />●  Channels water properly to catch basins <br />●  Prevents erosion and ponding<br /><br />Missing or damaged curbs should be replaced at the same time as the sidewalk is repaired, reconstructed, or installed.<br /><br />The City will inspect the condition of the curb and sidewalk at the location. Property owners are responsible for the maintenance and repair of their sidewalk. If a sidewalk is found to be defective, the property owner will be notified.<br /><br /> <div style='position: absolute; left: -40px; top: -25px; width: 1px; height: 1px; overflow: hidden;' data-mce-bogus='1' class='mcePaste' id='_mcePaste'></div>

painted, yellow, curb, discourage, edge, lip, illustrated, parking, broken, investigate, dispatched, violations, section, sidewalk, driveway, carport, defect, damaged, unsafe, corner, bar, rebar, metal, iron, protruding, sticking, poking, out, side, crumbling, uneven, raised, crack, loosened, loose, missing, pavement, concrete, hole, trip, hazardous, dangerous, fall, zoning, regulations, cut, no, unauthorized, illegal, agency, building, field, firehouse, hospital, housing, library, lot, NYCHA, office, park, police, projects, public, school, shelter, station, vacant, apartment, condo, condominum, co-op, coop, cooperative, highrise, bank, barbershop, beauty, bodega, business, cemetery, church, cleaners, clinic, club, deli, dentist, doctors, gallery, gym, health, laundry, mosque, museum, retail, restaurant, salon, store, synagogue, residence, home, walkup, brownstone, small, tenement, duplex, single, family, overpass, underpass, bridge, highway, traffic, median, middle, island

1473

http://www1.nyc.gov/nyc-resources/service/1473/service

2099-12-31T00:00:00.000

2016-05-27T15:40:37.000

2017-02-22T16:02:00.000

20130319-564CF2EE-90A2-11E2-B20C-96DAE110FEB8

Electric Vehicles in New York City

Information about the City's support of electric vehicle use.

<P class=MsoNormal>New York City supports the use of electric vehicles, which offer a cleaner form of transportation than gasoline or diesel-fueled vehicles. </P> <P class=MsoNormal>In addition to reducing fuel costs, electric vehicles emit 70% less carbon dioxide emissions than an average vehicle.  Pure battery electric vehicles also do not pollute from tailpipes.  This reduces overall pollution and makes New York City streets cleaner.</P> <P> </P>

electric, vehicle, car, Nissan, LEAF, Chevrolet, Volt, plug, in, car, charging charger, locations, EVSE, battery, curbside, PlaNYC

1585

http://www1.nyc.gov/nyc-resources/service/1585/service

2099-12-31T00:00:00.000

2013-09-29T08:32:51.000

2017-02-22T16:02:00.000

20090318-CAF99DE0-13C9-11DE-867D-9FA57AB90AB5

Death Certificate

Get a copy of a death certificate, correct or change a death certificate, or check the status of a request.

You can order a copy of a death certificate for a person who died in New York City. You can also request a correction to a death certificate or check the status of your request.<br /><br />Family members waiting for death certificates to be issued can receive an Interim Proof of Death Certificate.<br />

1949, archive, application, statistic, license, certificate, born, birthday, date, prove, proof, death, interim, medical, examiner, dead, morgue, certificates, money, fax, record, document, insurance, claim, evidence, died, dead , corrections, worth, death certificate correction, mistake, misspell, documents, birth date, error, incorrect, wrong, name, first, last, spelling, re-issue, deceased, follow up, status, death certificate

1497

http://www1.nyc.gov/nyc-resources/service/1497/service

2099-12-31T00:00:00.000

2016-06-03T17:58:33.000

2017-02-22T16:01:58.000

20041021-76723CC4-2372-11D9-A9AF-AB0163D30275

Carbon Monoxide Detectors

Get information about the requirement to install carbon monoxide detectors.

<p>The City requires the installation of carbon monoxide detectors (alarms) in all new and existing one- and two-family homes, apartment buildings, and hotels. Carbon monoxide detectors are also required in dormitories, nursing homes, and schools. The carbon monoxide detectors must be installed within 15 feet of the primary entrance to each sleeping room. This applies to all multiple dwellings and one-family and two-family homes.<br /><br />The City may not issue a Temporary Certificate of Occupancy or a final Certificate of Occupancy unless carbon monoxide detectors are installed in accordance with the law.<br /><br />Carbon monoxide detectors are required to be replaced as their useful life expires, according to the manufacturer's instructions and based on the original date of installation. The replacement device must be a model that has an end-of-life alarm.</p> <p>While owners are required to install and replace carbon monoxide detectors, tenants are responsible for maintaining them and changing the batteries. Tenants must pay the owner $25 when the owner installs a new carbon monoxide detector, replaces a carbon monoxide detector that has reached the end of its useful life, or replaces one that the tenant lost or damaged. Tenants have up to 1 year to make the payment.</p>

carbon, monoxide, CO, detector, alarm, rule, law, certificate, install, installation, free, batteries

1337

http://www1.nyc.gov/nyc-resources/service/1337/service

2099-12-31T00:00:00.000

2016-05-06T16:50:12.000

2017-02-22T16:01:59.000

2003-10-09-13-07-19_000010083f8595cb40010413

Borough-Block-Lot (BBL) Lookup

Check the Borough-Block-Lot (BBL) or parcel number for a piece of property.

<p>Borough-Block-Lot (BBL) or parcel numbers identify the location of buildings or properties. You may need this number when completing certain tax or Department of Finance applications, such as the STAR Exemption.</p>

parcel, property, look, exclusion, exclude, exlusion, exception, number, house, condo, condominium, location, identify, surcharge, property, tax, block, lot, coop, Co-op, absentee, landlord, bbl

1232

http://www1.nyc.gov/nyc-resources/service/1232/service

2099-12-31T00:00:00.000

2016-11-29T20:06:51.000

2017-02-22T16:01:58.000

20040202-7FF99C48-55DB-11D8-B2EC-F978DE9B38F5

Gas Leak

Report a gas-related emergency or dangerous condition.

<p>Call 911 to report a natural gas odor or a gas leak.</p>

gas, smell, odor, stove, boiler

1754

http://www1.nyc.gov/nyc-resources/service/1754/service

2099-12-31T00:00:00.000

2015-06-05T17:14:39.000

2015-12-24T15:30:11.000

2002-12-05-21-00-02_000010083df004ce4001e44c

Dirty Sidewalk or Gutter Complaint

Report that a sidewalk or gutter, including 18 inches into the street, is unclean.

<p>Property owners must clean and sweep the sidewalks and gutters next to their property, including 18 inches from the curb into the street. Property owners who do not clean the sidewalks and gutters bordering their property may be issued a summons.</p> <p>The Department of Sanitation will inspect the location and may issue a summons, but they will not remove the debris.</p> <p> </p>

debris, property, private, owner, unclean, extending, dirty, sweep, street, traffic, median

1064

http://www1.nyc.gov/nyc-resources/service/1064/service

2099-12-31T00:00:00.000

2015-02-10T14:35:07.000

2017-02-22T16:01:58.000

20090318-0C8E7096-13CA-11DE-890C-F5A8F3685D84

Sidewalk Construction Permit

Apply for a permit to repair a broken sidewalk or install a new one.

If you wish to install a new sidewalk or if the City has issued you a violation stating that the sidewalk outside your building needs repair, you will need to hire a licensed contractor to install the sidewalk or to complete the repair work. The contractor must get a sidewalk opening permit before beginning the work.

violation, inspect, assessment, walkway, defect, sidewalk, clear, notice, permit, work, contractor, distinctive

2451

http://www1.nyc.gov/nyc-resources/service/2451/service

2099-12-31T00:00:00.000

2013-09-29T09:31:43.000

2017-02-22T16:01:58.000

20090318-C850F98A-13C9-11DE-BCD7-8DC213C4F362

Community Health Program Information

Get information about community-focused health programs in the South Bronx, Brooklyn, and Harlem.

The City provides information about community-focused health programs and services available in the South Bronx, Brooklyn, and Harlem. The City offers these programs and services through its District Public Health Offices (DPHO). Some of the programs and services include:<BR><BR> <UL class=dashes> <LI>Health Bucks, a program providing coupons to purchase fresh fruits and vegetables at participating farmers' markets </LI> <LI>Teen pregnancy prevention program</LI> <LI>Shape-Up New York, a free family fitness program</LI> <LI>Sport, Play and Active Recreation for Kids! (SPARK), a training curriculum for teachers and parents</LI> <LI>Information about the Campaign for Bronx Health</LI> <LI>Farmers market locations</LI> <LI>Neighborhood Reports publications</LI></UL>

neighborhood, reports, teen, pregnancy, prevention, SPARK, sport, pleay, active, recreation, child, kids, children, Shape, Shape-up, fitness, workout, exercise, free, family, activities, activity, physical, gym, surveys, DPHO, farmers, market, produce, fresh, Bronx, green, report, Health, Bucks, healthbucks, fruits, vegetables, veggies, Manhattan, Harlem, east, central, district, public, health, office, newborn, home, visit, baby, infant, cribs, asthma, nutrition, school, play, Shape-Up, program, Brooklyn, clinics, hospitals, healthcare

1427

http://www1.nyc.gov/nyc-resources/service/1427/service

2099-12-31T00:00:00.000

2016-06-03T17:58:09.000

2017-02-22T16:01:58.000

20130422-3EDF5C9C-AB7C-11E2-B20C-96DAE110FEB8

Electric Taxi

Get information on the Electric Taxi Cab Pilot Program

<p>The City is conducting an electric taxi program with selected taxis running completely on electricity for 1 year. This pilot program is the first step toward the goal of having one-third of the City's taxis electric by 2020. It is designed to test the effectiveness of electric taxis in the City.</p> <p>There are no additional charges for taking these taxis. Fares are the same as a regular yellow taxi.</p>

taxi, electric, charge, pilot, program, LEAF, Nissan, yellow, vehicle

1577

http://www1.nyc.gov/nyc-resources/service/1577/service

2099-12-31T00:00:00.000

2014-06-25T11:37:21.000

2017-02-22T16:02:00.000

20050121-4ED5F6EA-6BDB-11D9-B4CA-E6A1C97C063E

Fire Suppression Contractor Complaint

Make a complaint about a licensed fire suppression contractor.

The City accepts reports against licensed fire suppression contractors.

report, worker, file

1716

http://www1.nyc.gov/nyc-resources/service/1716/service

2099-12-31T00:00:00.000

2016-04-07T12:05:15.000

2017-02-22T16:01:58.000

2002-12-12-20-22-23_000010083df9366c40026e8b

Business Compliance with Wastewater Guidelines

Get guidelines for wastewater treatment for a business.

<p>The City provides information to businesses looking to prevent discharging harmful substances into the sewer system and looking to ensure compliance with wastewater treatment guidelines.</p>

grease, oil, sewer, waste, discharge,

1292

http://www1.nyc.gov/nyc-resources/service/1292/service

2099-12-31T00:00:00.000

2016-11-29T20:07:52.000

2017-02-22T16:01:58.000

20041005-A9598F7E-1707-11D9-A9DF-FBB2EE4A4DF0

Panel for Educational Policy

Get information about the Panel's monthly meetings.

The City's Panel for Educational Policy meets once a month and the public may attend.

Panel, Educational, Policy, Board, Education, Mayor, Chancellor

2169

http://www1.nyc.gov/nyc-resources/service/2169/service

2099-12-31T00:00:00.000

2015-03-02T14:29:41.000

2017-02-22T16:01:58.000

20140918-4C9AEE6A-3F5E-11E4-8F28-CE96A402E5A3

Farm to Preschool Program

Program bringing fruits and vegetables to participating preschools.

<p>Farm to Preschool brings fresh, locally grown fruits and vegetables to select New York City preschools, giving parents, staff and community members weekly access to fresh produce.</p> <p>Each week, from July through November, parents, staff and community members can purchase a produce box with a variety of locally grown fruits and vegetables at participating preschools. Prices range from $12 to $14, and Electronic Benefit Transfer (EBT) cards, Health Bucks, cash, credit and debit are accepted.</p> <p>Farm to Preschool also provides nutrition education and on-site food demonstrations. Lessons include the benefits of eating fresh fruits and vegetables and how to prepare simple, healthy recipes with locally grown produce.</p>

Farm, Preschool, fruits, vegetables, prek, child, student, eating, health, GrowNYC, Corbin Hill, share, locally, grown, produce, EBT, bucks, parents, weekly, development, nutrition, foodbox

4440

http://www1.nyc.gov/nyc-resources/service/4440/service

2099-12-31T00:00:00.000

2016-09-09T14:21:07.000

2017-02-22T16:02:00.000

20140725-3B20F9CA-13FF-11E4-914E-5E74693A6214

Your Liver Keeps You Healthy Health Bulletin

Request for a copy of the Your Liver Keeps You Healthy Health Bulletin.

The Health Bulletin 'Your Liver Keeps You Healthy: Protect It' explains the functions of the liver and the different kinds of health problems that can arise from poor liver health. The bulletin provides information about common risk factors, vaccines available, and guidelines for maintaining liver health.

Liver, Hepatitis, Hep, A, B, C, Vaccinations, Immunization, Alcohol, Cancer, Fatty, Health, Bulletin, 98, literature, brochure, pamphlet

4221

http://www1.nyc.gov/nyc-resources/service/4221/service

2099-12-31T00:00:00.000

2016-06-03T18:10:34.000

2017-02-22T16:02:00.000

20070205-CB161A0E-B536-11DB-9B9D-96DAE110FEB8

Sweet Odor from Unknown Source

Report a sweet smell coming from an unknown source.

You can report a sweet smell from an unknown source. This smell is described as being very sweet, sugary, or similar to maple syrup.

smell, odor, maple, syrup, syrupy, sweet, sugary, sick, pollution, air, unkown

2577

http://www1.nyc.gov/nyc-resources/service/2577/service

2099-12-31T00:00:00.000

2015-07-07T10:09:01.000

2017-02-22T16:01:59.000

20040804-8693EEEA-E65F-11D8-BD6A-D0505B0B863A

Find an Historical Society

Find an historical society.

<p>You can get information about historical societies in New York City.</p>

history, historic, learn

1693

http://www1.nyc.gov/nyc-resources/service/1693/service

2099-12-31T00:00:00.000

2015-02-03T09:59:27.000

2017-02-22T16:01:58.000

20150407-888FBB84-DD5C-11E4-B827-01CD25E2D2F1

Food Business Pathways Program Information

A free business training program for NYCHA residents to start and grow food businesses in New York City.

<p>The NYCHA Food Business Pathways Program (FBP) is a free business training program that helps NYCHA and NYCHA Section 8 residents start and grow food businesses in New York City.</p> <p>Residents who are accepted into the program receive:</p> <ul> <li> A free 8-week intensive business course tailored specifically to meet the needs of NYCHApreneurs (NYCHA Entrepreneurs) </li> <li>Free licenses and permits </li> <li>Group and one-on-one business coaching designed to move a business forward </li> <li>An opportunity to compete for the chance to receive one of five free incubator spaces for 5 months, as they work to use their education. All participants will receive assistance to secure alternative space in which to operate their food businesses. </li> </ul> Minimum Basic Requirements: <br /> <ul> <li>Be a NYCHA or NYCHA Section 8 resident, 18 years of age or older </li> <li>Attend all 14 program sessions from 6 PM to 8 PM over a 10-week period </li> <li>Have a passion for the food business</li> </ul>

food, business, training, program

4865

http://www1.nyc.gov/nyc-resources/service/4865/service

2099-12-31T00:00:00.000

2016-04-05T09:48:26.000

2017-02-22T16:02:00.000

20160421-07DFCE4E-07C1-11E6-8386-E32851440C8A

Mosquito Swarm Report

Report large or unusual numbers of mosquitoes swarming at a specific location during mosquito season.

The City is not currently accepting reports of large or unusual numbers of mosquitoes swarming at a specific location. You can submit these reports only during mosquito season, from April to October.

mosquitos, mosquitoes, west, nile, virus, zika, zeeka, bite, bites, birth, defect, standing, water, still, stagnant, WNV, west, nile, virus, tire, birdbath, bird, bath, bug, insect, mosquito, breeding, private, above, ground, swimming, kiddie, wading, pool, cover, oil, steel, drum, container, construction, site, lot, yard, larva, outside, outdoor, lot, fish, pond, roof, gutters, planters

5846

http://www1.nyc.gov/nyc-resources/service/5846/service

2099-12-31T00:00:00.000

2017-01-05T14:31:20.000

2017-02-22T16:02:00.000

2002-12-06-19-07-55_000010083df13bdf40024262

Bingo Hall Complaint

Make a complaint about a business that hosts bingo games.

You can make a complaint about businesses that host bingo games.

bingo, game

2809

http://www1.nyc.gov/nyc-resources/service/2809/service

2099-12-31T00:00:00.000

2014-10-14T14:39:28.000

2017-02-22T16:01:59.000