311 Web Content - Services

20090318-ED70B61A-13C9-11DE-A63D-B7F82781D58E

Unlicensed Business

Report a business operating without a license.

You can report a business operating in New York City without a license. Businesses that do not have required licenses or permits can be fined and subject to other enforcement actions.

club, nightclub, electrician, plumber, dancing, illegal, consumer, no, license, underground, front, store, unauthorized, inspect, investigate, unlicensed, vendor, contractor

2666

http://www1.nyc.gov/nyc-resources/service/2666/service

2099-12-31T00:00:00.000

2015-07-02T13:49:48.000

2017-02-22T16:01:59.000

2002-12-12-17-47-15_000010083df9121840026a23

Vehicle Identification Number (VIN) Etching Request

Request Vehicle Identification Number (VIN) etching for a vehicle.

The City provides Vehicle Identification Number (VIN) etching. Etching the VIN onto your vehicle's glass deters theft and makes it easier to trace the vehicle if it is stolen.<br><br>To request VIN etching, contact a Crime Prevention Officer at your local police precinct.

vehicle, car, prevention, steal, theft, identification, number, id, etch, etched, glass, auto, automobile, deter, deterant, deterent

2692

http://www1.nyc.gov/nyc-resources/service/2692/service

2099-12-31T00:00:00.000

2013-09-29T09:46:24.000

2017-02-22T16:02:00.000

2003-11-10-13-04-24_000010083fafd33640011c8b

Find a Child Health Clinic

Find a child health clinic.

<p>The City's child health clinics offer comprehensive pediatric care and related services including primary and preventive health care services to all New York City children from birth to age 21.</p>

sick, children, teen, teenager, not well, cold, flu, medicine, doctor, infant, national, week, pediatrician, pediatric, baby, newborn, quit, smoking, annual, physical, checkup, exam

1671

http://www1.nyc.gov/nyc-resources/service/1671/service

2099-12-31T00:00:00.000

2017-02-06T12:01:04.000

2017-02-22T16:02:00.000

2002-12-12-17-47-15_000010083df911f9400269ba

Criminal Mischief Complaint

Report criminal mischief, vandalism, or activity that has resulted in property damage.

You can report criminal mischief or vandalism, such as people breaking locks, breaking windows, slashing tires, and destroying property. <div style='position: absolute; left: -40px; top: -25px; width: 1px; height: 1px; overflow: hidden;' data-mce-bogus='1' class='mcePaste' id='_mcePaste'></div>

breaking, mischief, criminal, property, damage, locks, windows, vandalism, vandal, key, keyed, car, house, spray, paint, egg, eggs, slash, tire, destroy,

1470

http://www1.nyc.gov/nyc-resources/service/1470/service

2099-12-31T00:00:00.000

2015-07-20T14:19:51.000

2017-02-22T16:01:58.000

20080423-3A11ADE2-117F-11DD-9E90-C89289A81A9C

Bereavement Support Groups for Seniors

Get information about support groups for seniors who have experienced the death of a friend or family member.

The City provides assistance to seniors who would like to find a local support group.

death, dead, lost, mourning, morning, funeral, cemetary, husband, wife, sister, brother, friend, companion, roommate, discussion, support, talk, community, therapy, grief, greif, greef

1177

http://www1.nyc.gov/nyc-resources/service/1177/service

2099-12-31T00:00:00.000

2016-04-05T09:43:06.000

2017-02-22T16:01:58.000

20050531-6E5DCF62-D213-11D9-A299-A7F105C7B216

Young Adult Borough Center (YABC) Program

Get information about a program for overage and under-credited high school students who want to get a high school diploma.

The City's Young Adult Borough Centers (YABC) help overage and under-credited high school students get a high school diploma.<br><br>YABC offer evening programs for high school students age 17 or older who have some of the credits they need to graduate (at least 17 credits) but might be considering dropping out because they are behind or they have adult responsibilities that make attending school in the daytime difficult.<br><br>Students earn a high school diploma from their sending high school once they have earned all of their credits and passed exams required for graduation at the YABC.<br><br>For more information and to find out if you are eligible, contact your school's Guidance Counselor.

young, adult, borough, evening, afternoon, register, grades, admissions, accept, criteria, entry, eligibility, age, enroll, registration, over, overage, under, credit, student, dropout, prevention, evening, school, class, diploma, high school, fair, YABC, graduation

2762

http://www1.nyc.gov/nyc-resources/service/2762/service

2099-12-31T00:00:00.000

2015-03-02T14:31:18.000

2017-02-22T16:01:59.000

2002-12-05-22-25-31_000010083df018b34001ec20

Alzheimer's Disease Resources

Get information about Alzheimer's disease, care giving, and long term care and living arrangements.

The City provides information to caregivers and the elderly about resources for Alzheimer's Disease, dementia, and long-term care for seniors as their needs and conditions change with age. <br /><br />Information includes care options, such as: <br /> <ul> <li>Home care</li> <li>Adult day care </li> <li>Respite care </li> <li>Nursing homes </li> <li>Assisted living facilities that provide care for individuals with dementia or Alzheimer's who cannot live independently </li> </ul> If you request assistance, a social worker will contact you to get more information about the senior's circumstances.

disease, giving, alzheimers, alzheimer, senior, memory, loss, dementia, long, term alzhimer, alsheimer, alshimer, necklace, bracelet, evaluation, housing, house, apartment, live, nursing, home, respite, care, assisted, living, facility, adult, day, leave, alone, caregiver, caretaker, taker

1042

http://www1.nyc.gov/nyc-resources/service/1042/service

2099-12-31T00:00:00.000

2016-12-05T14:08:01.000

2017-02-22T16:01:58.000

2002-12-05-22-25-31_000010083df018b04001ec12

Home Repair Assistance for Seniors

Get help with home repairs for low and moderate income seniors.

<p>There are two non-profit organizations that provide free minor home repairs to income-eligible homeowners or tenants ages 60 and older.</p> <p>These repairs include:</p> <ul> <li>Minor plumbing </li> <li>Minor carpentry and electrical work</li> <li>Caulking and weather-stripping of windows and doors</li> <li>Installation or repair of door locks and chains</li></ul> <p>Major work, such as the installation of a ramp, is not provided.</p> <p>Depending on individual situations, some condominium or co-op owners may also qualify.</p> <p>You can contact these organizations for details on the assistance they provide:</p> <ul> <li>For renters, homeowners, or qualified condominium or co-op owners: The Metropolitan Council on Jewish Poverty at (212) 453-9542</li> <li>For homeowners or qualified condominium or co-op owners: The New York Foundation for Senior Citizens at (212) 962-7655</li></ul>

money, fix, household, homeowner, help, old, carpenter, plumber, pipe, faucet, wire, electricity, electrician, light, gate, lock, grab, bar, install, gutter, handy, man, ladder, house, apartment, home, repair, senior

1848

http://www1.nyc.gov/nyc-resources/service/1848/service

2099-12-31T00:00:00.000

2015-08-10T10:02:38.000

2016-12-07T15:30:24.000

20060815-3239AD36-2C84-11DB-9B9D-96DAE110FEB8

Made In New York Production Assistant Program

Get information about a training program for people who want to devote at least two years to working as a production assistant in the City.

<p>You can apply for a free, full-time, 5-week training program if you want to devote at least 2 years to working full-time as a production assistant in the City.</p> <p>To apply you must:</p> <ul> <li>Have a valid driver's license</li> <li>Be at least 21 years old</li> <li>Be a New York City resident</li> </ul> <p>Graduates of the program are now working throughout New York's production sector on commercials, music videos, films, and TV shows.</p>

production, assistant, program, 21 , training , free, film training, film

1999

http://www1.nyc.gov/nyc-resources/service/1999/service

2099-12-31T00:00:00.000

2015-03-24T11:07:10.000

2017-02-22T16:01:59.000

20060203-CB733102-94CC-11DA-85F1-DA9BD3FEC9D8

Rat or Mouse Bite

Report a rat or mouse bite.

The City accepts reports of rat or mouse bites.<br><br>All personal information submitted will be held in strict confidence.

rodent, bite, mouse, mice, rates, rat, complain, complaint, report, lacerate, maul, bite, snap, attack, rabid, assault, teeth, fang, rabies, skin

2310

http://www1.nyc.gov/nyc-resources/service/2310/service

2099-12-31T00:00:00.000

2013-09-29T09:21:14.000

2015-12-16T15:30:11.000

20050112-22DB3D3E-64C9-11D9-9DAB-8251430EB2A3

Light from Parking Lot Complaint

Report bright lights from a parking lot shining into an apartment or building.

You can report light from a parking lot shining into a neighboring apartment or building. To investigate, the City needs to inspect the building. Your contact information is required. You cannot make an anonymous complaint.

garage, shine, block, window, bright, dim, dark, building, room,

1974

http://www1.nyc.gov/nyc-resources/service/1974/service

2099-12-31T00:00:00.000

2013-09-29T08:59:09.000

2017-02-22T16:01:59.000

20140919-B9FD6454-4037-11E4-A801-4DCDA402E5A3

Enterovirus (EV-D68) Respiratory Infection

Information about the Enterovirus EV-D68 respiratory virus.

<table width='1224' cellpadding='0' cellspacing='0' border='0' style='width: 918pt; border-collapse: collapse;'> <colgroup><col width='1224' style='width: 918pt;'></col><col></col><col></col><col></col><col></col><col></col><col></col><col></col></colgroup> <tbody> <tr height='21' style='height: 15.75pt;'> <td width='1224' height='21' class='xl64' style='width: 918pt; height: 15.75pt;'> <p>Enterovirus D68 is a virus that can cause respiratory illness. Most people who get infected with enteroviruses do not get sick. People who get sick from this virus can have respiratory problems, but severe cases that require hospitalization are rare. Symptoms can also include runny nose, sneezing, coughing and body aches.</p> <p>There is no treatment for this and other enteroviruses, which likely spread through coughing, sneezing, or touching a surface that is contaminated with the saliva or mucus of an infected person.</p> <p>Children with asthma appear to be at higher risk for breathing problems if infected with enterovirus.</p> </td> </tr> </tbody> </table>

enterovirus, entero, virus, EV, D68, respiratory, asthma, flu, influenza, children, kids, cold, fever, hospital, pediatric, sick

4441

http://www1.nyc.gov/nyc-resources/service/4441/service

2099-12-31T00:00:00.000

2016-06-03T17:59:05.000

2017-02-22T16:01:59.000

20071116-2134E2E2-947C-11DC-87A3-E52D8484D259

Public Housing Maintenance Complaint

Report a maintenance problem in a New York City Housing Authority building.

<p>You can report maintenance issues on New York City Housing Authority (NYCHA) property 24 hours a day, seven days a week. You can request repairs for an apartment or report maintenance issues for public spaces on NYCHA property.</p>

NYCHA, maintenance, ant, bathroom, beetle, boiler, damage, claim, development, dirty, evict, exterminator, flies, flood, fly, borough, management, bug, clean, cold, damage, claim, development, dirty, elevator, exterminator, freezing, garbage, gnat, gross, heat, infestation, manager, messy, mosquito, standing water, puddle, nycha, public, house, housing, maintenance, emergency, recycle, plumbing, sewer backup, abandoned vehicle, sidewalk, debris, snow, ice, window, guard

2284

http://www1.nyc.gov/nyc-resources/service/2284/service

2099-12-31T00:00:00.000

2016-06-30T16:07:25.000

2017-02-22T16:01:58.000

20140703-F16AF2D2-02DC-11E4-934D-8355C48BB78F

Oral Health Bulletin - Keep Your Mouth Healthy

Literature order for Oral Health Bulletin.

<p>The Oral Health Bulletin provides information about gum disease and tooth decay, which are common oral health problems.</p> <p>The bulletin describes how oral health problems can be prevented with simple steps and provides oral health tips for adults.</p>

Oral, Health, Bulletin, Teeth, Tooth, Dental, Gums, Tooth, Decay, Cavity, Caries, Dentist, Mouth, Brush, Floss, Healthy, Keep, Your, Literature

4180

http://www1.nyc.gov/nyc-resources/service/4180/service

2099-12-31T00:00:00.000

2016-06-03T18:04:49.000

2017-02-22T16:02:00.000

2002-12-06-11-10-37_000010083df0cc02400214b5

Medical Device Complaint

Make a complaint about the quality or danger of a medical device or machine.

The Federal government accepts complaints about the quality or danger of medical devices and machines.

disputes, merchant, devices, machines, medical devices

2016

http://www1.nyc.gov/nyc-resources/service/2016/service

2099-12-31T00:00:00.000

2013-09-29T09:00:53.000

2017-02-22T16:01:58.000

20080520-55B52978-26B2-11DD-8ABB-B5BCD7E7A696

Lead Paint Repair Grant for Landlords

Get information about grants to help landlords to make lead paint repairs.

<p>The City may provide grants to help eligible landlords fix lead paint hazards in their buildings.</p><p>These grants cannot be used to fix violations or other work ordered by any city, state or federal agency.</p><p>You can get information about program eligibility requirements and an application.</p>

lead, treatment, primary, prevention, program, brochure, paint, repair, building, owner, application, fund, money, grant, remove, fix, landlord, apartment, multiple, dwelling, rent, house, low, income, tenant, LTPPP

1960

http://www1.nyc.gov/nyc-resources/service/1960/service

2099-12-31T00:00:00.000

2016-04-05T09:45:27.000

2017-02-22T16:01:58.000

20130218-0953946C-7A12-11E2-B20C-96DAE110FEB8

Plumbing Work Without Permit Complaint

Report plumbing work done without a valid permit.

You can report&#160;plumbing work done by a licensed plumber but without a valid permit.

unpermitted, illegal, plumbing, pipe, sink, drain

2231

http://www1.nyc.gov/nyc-resources/service/2231/service

2099-12-31T00:00:00.000

2013-09-29T09:15:43.000

2017-02-22T16:01:58.000

20130417-EA197984-A75E-11E2-B20C-96DAE110FEB8

Hurricane Sandy Disaster Relief Assistance

Get information about disaster relief assistance for those affected by Hurricane Sandy.

<p>The New York State Disaster Case Management program, operated by Catholic Charities, works one-on-one with those affected by Hurricane Sandy to:</p> <ul> <li>Answer questions about recovery</li> <li>Develop a plan to address needs</li> <li>Connect customers with appropriate community resources</li> <li>Determine financial assistance that may be available</li> <li>Advocate with service and benefit providers on the customer's behalf</li> </ul> <p>You can get assistance even if you were not eligible for FEMA assistance or applied for FEMA assistance and were denied.</p>

hurricane, sandy, disaster, case, management, services, help, assist, assistance, resources, catholic, charities, charity, advocate, FEMA, hotline

1882

http://www1.nyc.gov/nyc-resources/service/1882/service

2099-12-31T00:00:00.000

2015-07-02T10:25:25.000

2017-02-22T16:01:58.000

2002-12-06-18-30-04_000010083df132ff40023a94

Sweepstakes Complaint

Make a complaint about a sweepstakes.

New York's Better Business Bureau accepts complaints about sweepstakes sponsored by New York companies.

sweepstakes, purchase, bbb, contacted, raffle, wager, lottery, ticket

2567

http://www1.nyc.gov/nyc-resources/service/2567/service

2099-12-31T00:00:00.000

2013-09-29T09:38:39.000

2017-02-22T16:01:59.000

20110124-0D597356-2802-11E0-BC2C-96DAE110FEB8

Tractor-Trailer Parking Rules and Regulations

Learn about parking tractor-trailers overnight on residential streets.

<p>The City does not allow overnight parking of commercial vehicles on residential streets between 9:00 PM and 5:00 AM.</p> <p>If you own a commercial vehicle other than a tractor-trailer, you may get a $65 ticket for overnight parking in a residential area. For a tractor-trailer owner, the initial fine for this parking violation is $265, but any additional tickets issued to the same owner within a six-month period are $515 each.</p>

tractor-trailer, overnight, residential, street, streets, parking, vehicle, car, van, truck, business, company, corporate, commercial, fleet, resolve, ticket, fine, violation, violations, tickets

1422

http://www1.nyc.gov/nyc-resources/service/1422/service

2099-12-31T00:00:00.000

2015-01-06T16:19:50.000

2017-02-22T16:01:59.000

20090318-0437F78C-13CA-11DE-BFF0-A99DE58EA0DF

Missed Garbage, Recycling or Organics Collection

Report that garbage, recycling, bulk items, or organics was not picked up on the scheduled day.

<p>You can report that garbage, recycling, organics, or bulk items were not picked up on your service day. The Department of Sanitation will collect them in 1 to 2 business days.</p> <p>To make a complaint, items must:</p> <ul> <li>Be from a residential building</li> <li>Be placed out between 4 PM and midnight the day before the scheduled day</li> <li>Be placed out properly, following disposal rules</li> <li>Remain curbside</li> </ul> <p>You cannot make a missed collection complaint if your scheduled service day was suspended due to a City holiday or emergency.</p> <p> </p> <p><b><font size='4'>Garbage, Recycling, and Organics Complaints</font><br /><br /></b>To report missed garbage, recycling, and organics collection, you can make a complaint starting at 8 AM the day after your service day.</p> <div id='imcontent'><b><a href='https://www1.nyc.gov/apps/311missedcollection/form.htm'>Report missed garbage, recycling, or organics collection.</a></b><br /><br /><br /><br /><b><font size='2'><font size='4'>Bulk Item Complaints</font><br /></font><br /></b> <ul> <li>If the item is larger than 4 feet by 3 feet and is <b>not</b> recyclable, you can make a complaint starting at 8 AM on the Sunday following your service day.</li> <li>For smaller bulk garbage items and recyclable bulk items, you can make a complaint starting at 8 AM the day after your service day. </li> </ul> Call 311 to report missed collection of large non-recyclable bulk items.<br /><b><a href='https://www1.nyc.gov/apps/311missedcollection/form.htm'>Report missed collection of small non-recyclable bulk items and recyclable bulk items.</a><br /><a href='http://www1.nyc.gov/nyc-resources/service/1038/bulk-item-disposal'>Learn how to dispose of bulk items.</a></b></div> <div id='_mcePaste' class='mcePaste' style='overflow: hidden; height: 1px; width: 1px; position: absolute; left: -40px; top: 393px;' data-mce-bogus='1'></div>

missed, recyclable, pickup, trash, not, collected, collection, didn't, show, never, came, curb, corner, sanitation, pick, snow, storm, recycling

2031

http://www1.nyc.gov/nyc-resources/service/2031/service

2099-12-31T00:00:00.000

2017-02-15T16:15:00.000

2017-02-22T16:02:00.000

2002-12-12-17-47-15_000010083df911fd400269c9

Become a Crossing Guard

Get information about becoming a part-time crossing guard.

<p>You can get information about becoming a part-time crossing guard. To learn about the position, including how to apply, contact a Traffic Safety Officer at your local police precinct.</p>

crosswalk, school, guard

2799

http://www1.nyc.gov/nyc-resources/service/2799/service

2099-12-31T00:00:00.000

2016-11-29T20:06:01.000

2017-02-22T16:02:00.000

20090318-B40612B2-13C9-11DE-8671-908809002F49

Fire Code Review

Get information about the fire code, including answers to questions about technical requirements, code or engineering, requests for variance, and reviews of architectural plans to determine fire code compliance.

The City reviews architectural plans to determine if they meet fire code. Plans reviewed include fire safety, fire protection, fire alarm, range hood, bulk fuel storage, or other technical specifications.<br /><br />The Fire Department Bureau of Fire Prevention has engineering and code review professionals on staff to review, update, and provide in-house support for plan and variance reviews. The Fire Department reviews requests for fire code variances.

compliance, storage, fuel, architectural, safety, protection, alarm, range, hood, bulk, fuel storage, engineering, code, requirements, relative, technical requirements, variance review, variance, established, requests, fire, regulation

1699

http://www1.nyc.gov/nyc-resources/service/1699/service

2099-12-31T00:00:00.000

2016-12-07T15:04:49.000

2017-02-22T16:01:58.000

20040330-05186864-827D-11D8-AE86-DCA5D018311B

Tennis Permit

Apply for a permit to play on a public tennis court.

<p>The City requires a permit to play tennis on any public court. The Parks tennis season starts on the first Saturday of April and ends on the Sunday before Thanksgiving. Both single use and seasonal permits are available. To reserve a court, you need to complete and submit a Tennis Application and Reservation Order Form. You will receive a reservation ticket.</p>

tennis, court, reserve, reservation, schedule, play, reserves, tenis, tennes, tenes, permit, application, status

2611

http://www1.nyc.gov/nyc-resources/service/2611/service

2099-12-31T00:00:00.000

2014-02-10T11:49:10.000

2017-02-22T16:01:59.000

20140320-207D999C-B055-11E3-96E4-A4D05F9B4EFD

Sick Leave Complaint

Complaint about employer who is not obeying the City's sick leave law.

<p>You can file a complaint against an employer who:</p> <ul> <li>Does not give you sick leave, whether paid or unpaid, if you are covered by the law</li> <li> Does not give you the legally required notice of your right to sick leave</li> <li>Punishes you for using sick leave</li> </ul> <p>The Department of Consumer Affairs (DCA) will mail you a complaint form to complete and return to DCA at:</p> <p>Department of Consumer Affairs<br />42 Broadway<br />New York, NY 10004</p> <p>You can also download the complaint form online at nyc.gov/PaidSickLeave to submit to DCA.</p> <p>DCA will conduct an investigation and try to settle your complaint. DCA will keep your identity confidential unless disclosure is necessary to conduct the investigation, settle the complaint, or is required by law.</p>

paid, sick, leave, law, earned, time, act, employer, employee, domestic, domestic employee, unpaid leave, sick days, notice, required, notice of rights, right to sick time, retaliation, punishment, fired, terminated, docked

3803

http://www1.nyc.gov/nyc-resources/service/3803/service

2099-12-31T00:00:00.000

2016-11-29T20:19:17.000

2017-02-22T16:02:00.000

20090423-498C14E0-301B-11DE-8E9F-96DAE110FEB8

HPD Section 8 Tenant Assistance

Get information for tenants who receive HPD Section 8.

<P>If you already receive Section 8 assistance from the New York City Department of Housing Preservation and Development (HPD), you can get information about how to reach your case manager, the annual recertification process, the housing quality standards that you must meet, and program guidelines.</p>

case manager, voucher, rent, lease, tenant, subsidy, housing, apartment

1873

http://www1.nyc.gov/nyc-resources/service/1873/service

2099-12-31T00:00:00.000

2015-08-20T16:55:54.000

2017-02-22T16:01:58.000

20090318-F42CDEA2-13C9-11DE-A7FA-AFBDC0400329

Building Floor Plan

Get a copy of building floor plans.

You can get copies of building floor plans for properties located in the City through the Department of Buildings.

blueprint, blue, drawing, record, house

1282

http://www1.nyc.gov/nyc-resources/service/1282/service

2099-12-31T00:00:00.000

2015-06-03T09:56:26.000

2017-02-22T16:01:58.000

20090318-D9E2B6DE-13C9-11DE-ACCA-C88B15B6BCA7

Indoor Air Quality Complaint

Report bad indoor air quality or odor.

<p>The City accepts reports of poor air quality inside a building when the odor or pollution is caused by activities within that building.</p> <p>Examples of activities or situations in a building which may cause bad air quality or pollution include:</p> <ul> <li>Construction</li> <li>Renovation</li> <li>Maintenance</li> <li>Use of chemicals</li> <li>Inadequate ventilation</li> <li>Faulty building equipment</li> </ul>

fume, inside, smell, chemical, sick, syndrome, sbs, vent, ventilation, circulate, paint, stuffy, odor, oder, perk, perc, laundry, fumes, dryclean, drycleaner, indoor, cook, smoke

1163

http://www1.nyc.gov/nyc-resources/service/1163/service

2099-12-31T00:00:00.000

2014-02-25T16:02:36.000

2017-02-22T16:01:58.000

20050429-7B657512-B8B8-11D9-B0E4-D04B849FC5F1

Pigeon Droppings Health Effects

Get information about the health effects of pigeon droppings and proper clean up.

The City provides information about the potential health effects of exposure to pigeon droppings and recommendations for proper clean up.

expose, psittacosis, histoplasmosis, cryptococcosis, avian, disease, dropping

1800

http://www1.nyc.gov/nyc-resources/service/1800/service

2099-12-31T00:00:00.000

2016-06-03T18:00:45.000

2017-02-22T16:01:59.000

2002-12-06-11-00-54_000010083df0c9ba400204a0

Charity Fraud Complaint

Report charity fraud.

You can report charity fraud and check the records of a charity or its fundraiser.

assists, hoax, deception, cheating, scam, tsunami, earthquak, south asia, donation, Haiti

1367

http://www1.nyc.gov/nyc-resources/service/1367/service

2099-12-31T00:00:00.000

2015-04-24T16:58:12.000

2015-12-18T15:30:11.000

20090318-E3212776-13C9-11DE-8132-ADE6EC29BEAF

Prospect Park

Get information about Prospect Park in Brooklyn, including traffic rules and off-leash hours for dogs.

<p>Prospect Park covers more than 526 acres in the heart of Brooklyn and houses dog runs, playgrounds, an ice skating rink, a nature center, and more. The park is open from 5 AM to 1 AM.</p> <p>Cars are only allowed in Prospect Park during specified hours. As of July 2015, the West Drive is permanently closed to cars between Grand Army Plaza and Park Circle. The East Drive (northbound) between the Park Circle entrance and the Grand Army Plaza exit is open to motor vehicles Monday to Friday, from 7 AM to 9 PM, except on holidays.</p> <p>Prospect Park has off-leash hours for dogs from from 5 AM to 9 AM and from 9 PM to 1 AM in the Long Meadow, Nethermead, and Peninsula sections of the park.</p> <div style='position: absolute; left: -40px; top: -25px; width: 1px; height: 1px; overflow: hidden;' data-mce-bogus='1' class='mcePaste' id='_mcePaste'></div>

traffic, brooklyn, road, clos, rule, car, truck, change, route, holiday, plan, pros, prospect, park, dog, no, leash, run, free, off-leash, hour, prospect park

2274

http://www1.nyc.gov/nyc-resources/service/2274/service

2099-12-31T00:00:00.000

2016-09-30T16:02:20.000

2017-02-22T16:01:58.000

20080529-8C8CB6F0-2DDD-11DD-AE9D-F084F69AFACF

Alzheimer's Caregiver Resource Guide

Get information about resources for people who care for older adults with Alzheimer's.

<p>The Care Options for the Alzheimer Family guide contains information about community resources for caregivers of older adults with Alzheimer's disease.</p> <p>The guide includes information about:</p> <ul> <li>Home delivered meals</li> <li>Transportation </li> <li>Adult day care</li> <li>Home care</li> <li>Assisted living </li> <li>Nursing homes</li> <li>Payment options for long term care services</li> </ul>

care, homebound, alzheimers, senior, elderly, older, adult, memory, loss, dementia, forget, older, aging, long, term, alzhimer, alsheimer, alshimer, home, delivered, meals, transportation, adult, day, care, assisted, living, nursing, homes, payment, long, term, care, insurance, medicare, medicaid

1332

http://www1.nyc.gov/nyc-resources/service/1332/service

2099-12-31T00:00:00.000

2016-12-14T10:00:50.000

2017-02-22T16:01:59.000

20150929-ED605CB0-66A7-11E5-BDF2-14B087ED0D53

NYC Commuter Benefits

Information for employers and employees about the City's Commuter Benefits Law.

<p>Beginning in January 2016, most employers must provide commuter benefits to employees in New York City. The Department of Consumer Affairs (DCA) enforces the City’s Commuter Benefits Law.</p> <p>If you have an questions about the benefits, submit them by:</p> <ul> <li>Email to <a href='mailto:commuterbenefits@dca.nyc.gov'>commuterbenefits@dca.nyc.gov</a></li> <li>Using DCA's online Live Chat at nyc.gov/BusinessToolbox. Live Chat is for business inquiries only.</li> </ul> <p> </p>

transit, mass transit, transportation, commuter, benefits, tax, pre-tax, pre tax, law, employers, employees, intro 295-A, local law 53, there's a better way to work, campaign, subway, bus, NJ Transit, LIRR, Metro-North, MTA, ferry

5305

http://www1.nyc.gov/nyc-resources/service/5305/service

2099-12-31T00:00:00.000

2015-10-23T16:09:57.000

2017-02-22T16:01:59.000

20090318-12CC33E4-13CA-11DE-B838-F00C6B1A534F

Water Service Permit

Apply for a permit to install water service.

The City issues water service permits. A licensed plumber should submit a permit application to install, repair, relay, or plug water service.

ensure, required, removal, install

2732

http://www1.nyc.gov/nyc-resources/service/2732/service

2099-12-31T00:00:00.000

2014-06-27T12:57:51.000

2017-02-22T16:02:00.000

20090318-B9F26216-13C9-11DE-9748-A3DA16FF735F

Street Ownership

Get information about land use for private streets.

The City's Borough President offices answer questions about who owns streets and parts of streets.

road, own, property, rights, avenue, place, belong, sale, buy, land, private, street, owns, inquiries, queens

2547

http://www1.nyc.gov/nyc-resources/service/2547/service

2099-12-31T00:00:00.000

2017-06-22T12:32:46.000

2018-02-14T15:30:20.000

2002-12-06-19-07-55_000010083df13be740024278

Home Improvement Contractor Complaint

Make a complaint about a home improvement contractor working on residential property.

<P>You can make a complaint about contract and quality-of-work disputes between consumers and home improvement contractors who perform construction, repair, remodeling, or other home improvement work costing more than $200.</P> <P>City law regulates home improvement work performed on: <UL> <li> Private residences</li> <li> Residential buildings with four or fewer units</li> <li> Condominium units, co-op units, and rented apartments, regardless of the number of residences in the buildings where units are located.</li></UL></P>

fix, contractor, carpenter, handyman, construction, remodel, landscape, roof, wall, ceiling, renovation, siding, waterproofing, sandblasting, iron work, installation, kitchen, cabinet, air heating, driveway, pool, deck, basement, patio, terrace, window, replacement, garage, work, HIC

2954

http://www1.nyc.gov/nyc-resources/service/2954/service

2099-12-31T00:00:00.000

2015-08-17T14:55:45.000

2017-02-22T16:02:00.000

20090318-011B478E-13CA-11DE-8C97-AA2AB5068498

Illegal Animal Complaint

Report a person selling or keeping a wild or illegal animal as a pet.

You can make reports of people selling or keeping wild or illegal animals. Violations are issued when appropriate. By law, wild or illegal animals may not be sold or kept as pets.<br /><br />The following animals may not be kept as pets:<br /><br /> <ul class='dashes'> <li>Wolves, foxes, coyotes, hyenas, dingoes, jackals, and other undomesticated dogs </li> <li>Lions, tigers, leopards, jaguars, pumas, panthers, mountain lions, cheetahs, cougars, bobcats, lynxes, and other undomesticated cats </li> <li>Ferrets, weasels, minks, badgers, wolverines, skunks, and mongooses </li> <li>Squirrels, raccoons, and bats </li> <li>Bears, elephants, zebras, rhinoceroses, giraffes, and hippopotamuses </li> <li>Tarantulas, black widows, and other venomous spiders </li> <li>Iguanas, gila monsters, and many other lizards </li> <li>Monkeys, apes, chimpanzees, and gorillas </li> <li>Vipers, cobras, pythons, anacondas, and many other snakes </li> <li>Alligators, crocodiles, snapping turtles, and other turtles less than four inches in length </li> <li>Eagles, hawks, falcons, owls, vultures, emus, ostriches, and other large or predatory birds </li> <li>Roosters, ducks, geese, and turkeys </li> <li>Bees (other than a honeybees), hornets, wasps, and other venomous insects </li> <li>Gophers, woodchucks, beavers, hedgehogs, porcupines, and other large rodents </li> <li>Deer, antelopes, llamas, and camels </li> <li>Sheep, goats, pigs, and most farm animals </li> <li>Kangaroos, opossums, koalas, and other marsupials </li> <li>Dolphins, whales, seals, sea lions, walruses, and other sea mammals</li> </ul>

alligator, anaconda, animal, antelope, ape, badger, bat, bear, beaver, bee, beekeeper, birds, boa, bobcat, canary, cheetah, chimpanzee, chinchilla, cobra, constrictor, cougar, coyote, crocodile, deer, dingo, dolphin, domesticated, duck, eagle, elephant, emu, falcon, ferret, ferett, ferret, feritt, ferritt, fox, gerbil, gila, giraffe, goose, gopher, gorilla, grizzly, guinea, hamster, have, hawk, hedgehog, hen, hippo, hippopotamus, hornet, horse, hyena, iguana, illegal, insect, jackal, jaguar, kangaroo, keep, koala, large, leopard, lion, lizard, lizards, lynx, mammals, marsupials, mink, mongoose, monkey, monster, mountain, opossum, ostrich, owl, panther, parakeet, parrot, pig, pigeon, poisonous, polar, porcupine, predatory, primate, puma, python, rabbit, raccoon, reptile, rhinoceros, rhino, rodent, rooster, sea, seal, sheep, skunk, snake, snapping, spider, squirrel, such, tarantula, tiger, turkey, turtle, unauthorized, undomesticated, venomous, venom, viper, vulture, walrus, wasp, weasel, whale, widow, wild, wolf, wolverine, woodchuck, zebra, zoo, goat, savannah, serval, venomous

1892

http://www1.nyc.gov/nyc-resources/service/1892/service

2099-12-31T00:00:00.000

2015-09-10T15:37:49.000

2017-02-22T16:01:59.000

20131024-0760B80E-3CBF-11E3-B526-9F685E42501F

Ten Things Every Consumer Should Know Pocket Guide

Information about consumer rights in New York City.

You can request a pocket guide with important information about your rights as a consumer in the City.

consumer, rights, protection, education, campaign, ad, advertisement, subway, bus, shelter, phone, kiosk, newspaper, Metro, publication, guide, pocket, card, information, tips, ten, 10, tami, tj, nelya, evans, law, regulation, rule

3142

http://www1.nyc.gov/nyc-resources/service/3142/service

2099-12-31T00:00:00.000

2015-04-30T17:19:34.000

2017-02-22T16:01:59.000

2002-12-06-17-19-11_000010083df1226140023231

Crisis Support for Veterans

Get trauma counseling and crisis support for a veteran.

If you are a veteran living in New York or New Jersey, you can get trauma counseling and crisis intervention support.

trauma, veterans, counseling, jersey, veteran, trauma counseling, therapy, new, york, assistance, MOVA, va, vet, soldier, marines, air force, coast guard, navy, military, army, war, sergeant, service, crisis, crisis line, help, suicide

2642

http://www1.nyc.gov/nyc-resources/service/2642/service

2099-12-31T00:00:00.000

2016-11-02T17:31:47.000

2017-02-22T16:01:59.000

20161007-975E8BD2-8CAA-11E6-B9D6-2A878F53F65E

DOB NOW: Safety

Submit façade compliance filings online for Owners, Qualified Exterior Wall Inspectors, and Licensed Professionals.

<p>You are required to use DOB NOW: Safety to submit facade compliance filings to the Department of Buildings (DOB) if you're a:</p> <p>• Professional Engineer<br />• Registered Architect<br />• Qualified Exterior Wall Inspector<br />• Owner</p> <p>Facades compliance filings include:<br />• UNSAFE notifications (FISP3)<br />• Periodic Inspection of Exterior Walls (TR6)<br />• Initial Time Extension Request (FISP1)<br />• Additional Time Extension Request (FISP2)<br />• Height Verification Requests<br />• Partial Shed Removal Requests </p> <p>You must be registered with eFiling to log into DOB NOW: Safety.</p> <p> </p>

DOB NOW Safety, façade, compliance, inspection, exterior wall, efiling, dob now efiling

6125

http://www1.nyc.gov/nyc-resources/service/6125/service

2099-12-31T00:00:00.000

2016-10-07T17:03:25.000

2017-02-22T16:01:59.000

2003-10-06-14-21-30_000010083f81b2b140010120

Yellow Taxi Medallion Sales

Get information about yellow taxi medallion sales.

<p>The City provides information about obtaining yellow taxi medallions. A medallion is a piece of tin that is affixed on the hood of a yellow taxicab. The medallion identifies the vehicle as a licensed New York City taxicab that can pick up passengers from the street by a licensed New York City taxicab driver.</p> <p>The medallion sale took place on Wednesday, February 26, 2014.</p>

tlc, purchase, driver, cab, taxicab, company, own, manage, fleet, expand, buy, more, seal, badge, auction, bid

2608

http://www1.nyc.gov/nyc-resources/service/2608/service

2099-12-31T00:00:00.000

2015-03-02T14:25:58.000

2017-02-22T16:01:59.000

20090318-DF421E3A-13C9-11DE-BF17-914956FFE577

Pathogens Permit

Apply for or renew a permit to have or grow living organisms that cause disease.

The City licenses businesses that work with pathogens.<br><br>A business or organization must have a Pathogens Permit to work with any disease-causing agent.

germ, bacteria, fungus, virus, lab, biology, cultivate, organism, experiment, biologist, renew , disease, organisms, pathogens, biologist

3033

http://www1.nyc.gov/nyc-resources/service/3033/service

2099-12-31T00:00:00.000

2013-09-29T09:13:15.000

2017-02-22T16:01:59.000

2002-12-06-19-07-55_000010083df13be740024278

Home Improvement Contractor Complaint

Make a complaint about a home improvement contractor working on residential property.

<P>You can make a complaint about contract and quality-of-work disputes between consumers and home improvement contractors who perform construction, repair, remodeling, or other home improvement work costing more than $200.</P> <P>City law regulates home improvement work performed on: <UL> <li> Private residences</li> <li> Residential buildings with four or fewer units</li> <li> Condominium units, co-op units, and rented apartments, regardless of the number of residences in the buildings where units are located.</li></UL></P>

fix, contractor, carpenter, handyman, construction, remodel, landscape, roof, wall, ceiling, renovation, siding, waterproofing, sandblasting, iron work, installation, kitchen, cabinet, air heating, driveway, pool, deck, basement, patio, terrace, window, replacement, garage, work, HIC

2954

http://www1.nyc.gov/nyc-resources/service/2954/service

2099-12-31T00:00:00.000

2015-08-17T14:55:45.000

2016-12-12T15:30:13.000

20090318-BEB0CAB8-13C9-11DE-9F2A-A030EEAE0323

Verizon

Get information and assistance with Verizon services and programs.

Verizon offers local, long distance, and wireless telephone services, as well as Internet access. Verizon also accepts requests for repairs.<br /><br />Information is also available about Lifeline, a reduced rate program for low income Verizon customers.

verizon, customer, request, code, phone, fix, broken, dial, tone, no, busy, signal, work, service, line, phoneline, dsl, modem, dialup, bell, atlantic, alpha, hanging, telephone, pole, exposed, wire, nitrogen, tank, street, light, streetlight, lifeline, program, low, income, money, benefit, reduced, discount, rate

2685

http://www1.nyc.gov/nyc-resources/service/2685/service

2099-12-31T00:00:00.000

2016-08-05T10:58:02.000

2017-02-22T16:01:59.000

2002-12-12-17-47-15_000010083df9120c400269fa

Shots Fired

Report gun shots fired.

The City accepts reports of gun shots fired.

shots, indicating, gun, transferred, gun shots, rifle, gunshot, gunfire

2442

http://www1.nyc.gov/nyc-resources/service/2442/service

2099-12-31T00:00:00.000

2015-06-05T17:23:43.000

2017-02-22T16:01:58.000

20090318-B2F0B116-13C9-11DE-8F29-82CD5E7B3A64

Voter Registration

Register to vote or update registered information.

<p>You can check your voter registration status online.</p> <p>You can register to vote if you are:</p> <ul> <li>A U.S. Citizen</li> <li>A New York City resident for at least 30 days</li> <li>18 years of age before the next election</li> <li>Not in prison for a felony conviction</li> <li>Do not claim the right to vote elsewhere</li> </ul> <p>You can register or update your registration online, in person, or by mail.</p> <p>If you registered to vote in the past, you will need to submit an updated registration form if you changed your political party, your name, or your home address. You also will need to re-register if you were in prison for a felony.</p> <p>The New York City Board of Elections must receive your new or updated registration at least 25 days before the next election for it to be effective for that election.</p>

vote, voter, register, registration, absentee, ballot, paper, election, site, application, campaign, finance, board, guide, primary, machine, special, marking, device, BMD, disabled, blind, deaf, results, november, mail, voting, fraud, intimidate, intimidation, worker, problem, paper, ballot, new, voting, system, scanner, broken, poll, worker, lines, wait, inmate, parole, prison, jail, misdemeanor, felony, certificate, relief, good, conduct, inmate, rikers, arrested, convicted, rights, criminal, record

1263

http://www1.nyc.gov/nyc-resources/service/1263/service

2099-12-31T00:00:00.000

2016-11-29T20:20:28.000

2017-02-22T16:01:59.000

2002-12-12-17-47-15_000010083df911fa400269bd

Smoke or Fumes

Report smoke or fumes.

The City accepts reports of smoke or fumes.

fumes, smoke, transfer, requires, gas, fire, black, billow, billowing, cloud, cloudy, smokey, burn, camp, wood, fireplace, place, choking, choke

2490

http://www1.nyc.gov/nyc-resources/service/2490/service

2099-12-31T00:00:00.000

2015-08-17T17:01:02.000

2017-02-22T16:01:58.000

20090318-0FFFDEC2-13CA-11DE-9825-BFA9544B8DE7

Pothole or Street Surface Complaint

Report a pothole or other condition making the roadway uneven, such as a cave-in, defective manhole or utility hardware problem.

<p>The City accepts requests and reports for the following conditions:</p> <div class='row img-row'> <div class='span3'><img src='/portal/apps/311_service_images/pothole.jpg' alt='Pothole' /> <div class='img-caption'>Pothole</div> </div> <div class='span3'><img src='/portal/apps/311_service_images/cave_in.jpg' alt='Cave-In' /> <div class='img-caption'>Cave-In</div> </div> <div class='span3'><img src='/portal/apps/311_service_images/failed_street_repair.jpg' alt='Utility Damage' /> <div class='img-caption'>Utility Damage</div> </div> <div class='span3'><img src='/portal/apps/311_service_images/street_hardware.jpg' alt='Damaged Hardware' /> <div class='img-caption'>Damaged Hardware</div> </div> </div> <p><b>Potholes</b> - Circular-shaped shallow holes where the pavement has worn away.</p> <p><b>Cave-ins</b> - Irregular-shaped deep holes where the street has collapsed.</p> <p><b>Utility damage</b> - Street surfaces opened by utility companies and not restored to their original condition, such as asphalt piled too high or too low or a repaired patch that has developed a pothole or cave-in.</p> <p><b>Manhole covers and other street hardware defects</b> - Missing, damaged, raised, sunken, or noisy street hardware, as well as asphalt or concrete defects around them. Steam rising from a manhole cover is a natural occurrence, especially in the winter. No City Agency accepts complaints about this condition.</p> <p>The City also accepts requests to resurface streets that are rough, cracked, or pitted beyond repair.</p>

pitted, bumpy, paving, resurface, repaving, request, blacktop, repair, rough, cracked, street, pothole, circular, defect, pot, hummock, pavement, asphalt, service, road, roadway, bump, crater, construction, inch, subsurface, cut, repavement, came, out, pave, work, finish, utility, contractor, contracter, plumber, keyspan, national, grid, verizon, coned, timewarner, dep, dig, dug, ditch, failed, trench, cavein, depression, sunken, missing, steel, plate, hazard, danger, fall, deep, excavation, electrical, manhole, cover, broken, sunken, recessed, jutting, sticking, noisy, noise, loud, banging, sound, power, energy, phone, telephone, electric, electricity, cable, dpw, metal, iron, grating, box, coroded, collapsing, rust, gate, hydrant, valve, water, vault, inverted, cave-in

2238

http://www1.nyc.gov/nyc-resources/service/2238/service

2099-12-31T00:00:00.000

2016-11-29T20:16:23.000

2017-02-22T16:01:59.000

2002-12-05-21-00-02_000010083df004b34001e423

Medical Waste Disposal

Get information about disposing of medical waste.

The City does not collect medical trash except for syringes used in a residence. <br /><br />Used syringes and lancets (also known as 'sharps') must be properly packaged and labeled and may be brought to any hospital or nursing home in New York State, which are required by law to act as collection centers. In addition, various local pharmacies and healthcare providers participate in the voluntary sharps collection program.<br /><br />If you are not using a sharps disposal program, place properly packaged and labeled sharps containers in the regular trash. Never place sharps containers in a recycling bin. <br /><br />Disposal of all other medical waste must be arranged through a licensed hauler.

recycle, recycling, sharp, syringe, lancet, hospital, nursing home, pharmacy, drug store, retail, retailer, store, disposal, needles, needle, organs, veterinary, blood, vet

2017

http://www1.nyc.gov/nyc-resources/service/2017/service

2099-12-31T00:00:00.000

2015-10-30T09:07:03.000

2017-02-22T16:01:58.000

20060329-18E26362-BF58-11DA-820E-AE9987AA0B07

Public Housing or NYCHA Section 8 Fraud

Report tenant or landlord fraud in public housing or the NYCHA Section 8 program.

You can report tenant or landlord fraud in public housing or the NYCHA Section 8 program.

fraud, section, 8, public, housing, sick, lying, pretend, unemployed, apartment, rent

2349

http://www1.nyc.gov/nyc-resources/service/2349/service

2099-12-31T00:00:00.000

2015-08-20T16:58:31.000

2017-02-22T16:01:58.000