311 Web Content - Services

20090318-D10A7682-13C9-11DE-BB31-CF96CF14EF76

Financial Education Network Provider Complaint or Compliment

Make a complaint or compliment about a provider that is part of the Financial Education Network. Check the status of feedback provided.

The City accepts consumer complaints and compliments about providers that are part of the Financial Education Network.<br><br>The City accepts complaints about providers cancelling classes, workshops, and counseling sessions without notice, sites closing without notice, and poor service.

class, coaching, counselor, counseling, workshop, providers, services, information, service, request, followup, follow, hotline, income, ofe, fen, literacy, help

2917

http://www1.nyc.gov/nyc-resources/service/2917/service

2099-12-31T00:00:00.000

2013-09-29T08:38:47.000

2017-02-22T16:01:59.000

20070709-C894D9AC-2E56-11DC-AA29-AE898D045876

Ready New Yorker of the Month Contest

Get information about the Ready New Yorker of the Month contest.

The City's NYC Emergency Management challenges New Yorkers 18 years or older to test their preparedness knowledge by taking a multiple choice quiz. Entrants who answer all questions right are entered into a random drawing to win a Go Bag filled with basic emergency supplies.

content, emergency, preparedness, testimonals, go bag, story

2315

http://www1.nyc.gov/nyc-resources/service/2315/service

2099-12-31T00:00:00.000

2015-09-24T16:43:54.000

2017-02-22T16:01:58.000

20110622-603E4AB4-9CED-11E0-8422-8B8B4F938781

Birth Control

Get birth control.

<p>A medical professional will help you pick the birth control method that's most effective for your lifestyle and family plans. Available options include:</p> <ul> <li>Birth control pills</li> <li>Birth control shot</li> <li>Condoms for men and women</li> <li>IUDs (Intrauterine Devices)</li> <li>The Patch</li> <li>Emergency contraception, also known as Plan B or the morning-after pill</li> </ul> <p>Services are confidential and open to all. You will be helped regardless of your immigration status.</p>

birth, control, pill, IUD, intrauterine, interuterine, device, patch, diaphragm, diaphram, cervical, cap, implanon, family, planning

1026

http://www1.nyc.gov/nyc-resources/service/1026/service

2099-12-31T00:00:00.000

2017-02-06T12:00:41.000

2017-02-22T16:01:58.000

2002-12-12-17-23-26_000010083df90c62400265f3

Fire Hazard Complaint

Report a potential fire hazard.

You can report potential fire hazards. Reports of situations that may cause a fire hazard, include: <ul> <li>Unmaintained fire escapes </li> <li>Leaking sprinkler or standpipe systems </li> <li>Missing exit signs </li> <li>Lack of secondary exit </li> <li>Storage of paints or other combustible mixture </li> <li>Illegal kerosene or propane grills and heaters</li> </ul> The City will issue summonses and violations when appropriate.

fire hazard, fire, hazard, violation, code, regulation, escape, exit, sign

1707

http://www1.nyc.gov/nyc-resources/service/1707/service

2099-12-31T00:00:00.000

2016-12-07T15:05:11.000

2017-02-22T16:01:58.000

20160226-B8BE2086-DC96-11E5-B20D-F3EA4E61E259

Sodium Warning Complaint

Make a complaint that a chain restaurant is not posting warnings about sodium content.

<p>Operators of chain restaurants in New York City must post sodium warning icons and warning statements if a menu item or combination meal contains 2,300 milligrams or more of sodium per serving.</p> <p>A chain restaurant is any food service establishment with 15 or more locations nationwide doing business under the same name and offering the same, or almost the same, menu items.</p> <p>You can make a complaint about a chain restaurant that does not post the approved icon or warning statement where required.</p>

food, salt, salty, sodium, warning, restaurant, chain, establishment, complain, complaint, post, icon, shaker

5845

http://www1.nyc.gov/nyc-resources/service/5845/service

2099-12-31T00:00:00.000

2016-06-09T11:57:44.000

2017-02-22T16:02:00.000

2003-10-22-13-29-46_000010083f96be8e400108dc

Agency Service Request Copy

Individuals who have filed a service request with an agency may request a copy of that information.

<p>You can get the status of your service request online by using the Service Request Lookup Tool. You will need your service request number to review the status.</p>

service request, SR, copy, sr copy, sr status, stauts, complaint, record, 311

1011

http://www1.nyc.gov/nyc-resources/service/1011/service

2099-12-31T00:00:00.000

2015-06-09T14:01:46.000

2017-02-22T16:01:58.000

20120607-25CD10DA-B0C5-11E1-8670-DF488D5993B5

Fire Hydrant Leaking or Running

Report a fire hydrant that is leaking, running, or running at full blast.

<div class='row img-row'> <div class='span4'><img src='/portal/apps/311_service_images/fire_hydrant_leaking.jpg' alt='Fire Hydrant Leaking' /> <div class='img-caption'>Fire Hydrant Leaking</div> </div> <div class='span4'><img src='/portal/apps/311_service_images/fire_hydrant_running.jpg' alt='Fire Hydrant Running' /> <div class='img-caption'>Fire Hydrant Running</div> </div> <div class='span4'><img src='/portal/apps/311_service_images/fire_hydrant_running_full.jpg' alt='Fire Hydrant Running Full' /> <div class='img-caption'>Fire Hydrant Running Full</div> </div> </div> <p>You can report a hydrant that is leaking, running, or running at full blast and with great force. The City inspects hydrants running at full blast within 24 hours.</p>

operations, leaking, releasing, hydrant, open, water, leak, shoot, full, blast, flood, pump, wet, drip, running, run, out, force, street, leaking, block, traffic, illegal, public, pool, hose, valve, flow, johnny

1095

http://www1.nyc.gov/nyc-resources/service/1095/service

2099-12-31T00:00:00.000

2016-11-29T20:10:50.000

2017-02-22T16:01:59.000

2002-12-06-14-08-02_000010083df0f595400227de

Volunteer Program Management Assistance

Get help managing a volunteer organization.

Volunteer administrators can find available workshops, training, and access to leaders in the field.

non-profit, workshop, seminar, manage, management train, nonprofit, not-for-profit, 501c3, administration, administrative, assistance, group

1816

http://www1.nyc.gov/nyc-resources/service/1816/service

2099-12-31T00:00:00.000

2014-11-20T11:45:54.000

2017-02-22T16:01:58.000

20090318-DFE96730-13C9-11DE-9873-923EA0C1D1EF

Pest Control Brochure

Get a brochure about rat and pest control.

<p>The City offers various brochures and reports about rat and pest control.</p> <p>How to Control Pests Safely is available to homeowners, tenants, and landlords. It explains how to prevent infestations of mice and cockroaches in the home by cleaning up, sealing off trouble spots, and pest-proofing.</p> <p>Preventing Rats on Your Property: A Guide for Property Owners and Tenants explains how to recognize signs of rat infestations in buildings and on property. It also shows how to prevent and correct the conditions that attract rats and allow them to get into buildings.</p> <p>Vital Signs: Pests Can Be Controlled Safely provides data on the number of cockroaches and rodents and its relationship to asthma. It also provides data on the use of unsafe and illegal pesticides in New York City.</p>

Vital, Signs, pest, IPM, integrated, management, pesticide, control, safely, mouse, mice, rat, roach, cockroach, infestation, bait, trap, rodenticide, infest, property, home, house, apartment, building, burrows, exterminate, exterminator, harborage, stoppage, yard, repair, Commissioners, order, violation

2199

http://www1.nyc.gov/nyc-resources/service/2199/service

2099-12-31T00:00:00.000

2016-06-03T18:04:49.000

2017-02-22T16:01:59.000

2002-12-06-19-07-55_000010083df13c5340024351

Department of Consumer Affairs Public Speaker

Request a speaker from the Department of Consumer Affairs for an event.

<P>You can request a Department of Consumer Affairs speaker for a public or private event. The speaker will give information and answer questions about consumer protection. You can make your request by phone or mail.</P> <P>To request a speaker by mail, write to:<BR>Deputy Director of Community Relations<BR>External Affairs<BR>Department of Consumer Affairs<BR>42 Broadway, 8th Floor<BR>New York, NY 10004</P>

education, teach, lecture

2869

http://www1.nyc.gov/nyc-resources/service/2869/service

2099-12-31T00:00:00.000

2014-10-14T14:40:40.000

2017-02-22T16:01:59.000

20090318-F3C3E352-13C9-11DE-AF41-B0CC7C592A8B

Building Construction Complaint

Report a building construction violation.

<p>You can report a building construction violation.</p> <p>The Department of Buildings allows for construction Monday to Friday between 7 AM and 6 PM. Construction done without an approved variance on weekends or on weekdays before 7 AM or after 6 PM is not allowed. Owners of one- or two-family homes may make alterations or repairs on Saturday and Sunday from 10 AM to 4 PM if their home is more than 300 feet from a house of worship.</p>

report, injury, work, site, worksite, fell, hurt, broke, head, arm, leg, cut, crew, safety, variance, day, legal, early, late, morning, night, permit, no, without, sign, rule, anonymous, demolition, regulations, building, fall, injure, dangerous, safe, worker, endanger, hazardous, materials, excessive, large, amount, lot, storage, alot, debre, debri, scope, approved, violation, plan, unlicensed, inappropriate, outside, beyond, excavation, dynamite, next, door, debris, wall, property, destruction, construction, street, sidewalk, home, jackhammer, hole, illegal, encroach, incroach, encraoch, encroachment

1270

http://www1.nyc.gov/nyc-resources/service/1270/service

2099-12-31T00:00:00.000

2016-11-29T20:06:54.000

2017-02-22T16:01:58.000

20090318-D766EECA-13C9-11DE-9895-88FED50A5475

Overgrown Grass or Weeds Complaint

Report overgrown grass or weeds on highways, traffic islands, or medians.

<p>You can report overgrown grass or weeds in parks and on highways, road medians, and traffic islands. You can also report overgrown grass or weeds that are severely blocking a sidewalk, making it difficult for pedestrians to use.</p> <p>Traffic island and median complaints are routed differently depending on whether there is landscaping on the site. Landscaped traffic islands or medians have benches or planted trees, shrubs, or flowers.</p>

plant, weeds, grass, highway, tall, overgrown, sight, blocking, sign, median, shoulder , ugly, island

2166

http://www1.nyc.gov/nyc-resources/service/2166/service

2099-12-31T00:00:00.000

2015-10-30T09:02:19.000

2017-02-22T16:01:59.000

2002-12-05-22-25-31_000010083df018b24001ec19

Department for the Aging Outreach or Presentation Request

Request for a speaker or participation from the Department of the Aging at an event.

The City provides education and training related to elder care, caregivers, government programs, and other topics about seniors. You may request a speaker from the Department for the Aging (DFTA) to make a presentation to a community group. You may also request a DFTA&#160;information booth or table at a health fair, street fair, conference, or public meeting.

speaker, senior, Savvy, savy, topics, related, elderly, citizen, old, aged, aging, caregiver, caregiving, giver, give, eldercare, fall, prevention

1505

http://www1.nyc.gov/nyc-resources/service/1505/service

2099-12-31T00:00:00.000

2013-09-29T08:28:22.000

2017-02-22T16:01:58.000

2002-12-05-23-38-19_000010083df029bd4001f259

Find a Marina

Find a marina run by the City.

<p>The City provides information about marinas run by the Department of Parks and Recreation, including information about:</p> <ul class='dashes'> <li>Docking fees</li> <li>Boat services</li> <li>Kayaking</li> <li>Canoeing</li> <li>Rowboat and paddleboat rentals</li> <li>Rules for using the waterways. </li> </ul>

boat, marina, yacht, sailboat, refuel, glide, dock, kayak, canoe, rowboat, paddlecoat, powerboat, marina, boat, launch, lagoon, orchard, kayak, canoe

1664

http://www1.nyc.gov/nyc-resources/service/1664/service

2099-12-31T00:00:00.000

2013-11-22T12:37:20.000

2017-02-22T16:01:58.000

20130110-46E85DD2-5B7F-11E2-B20C-96DAE110FEB8

Toy Safety and Child Injury Prevention

Get toy safety and child injury prevention information.

<P>The City provides guidance and information on toy safety and keeping children safe while they play.</P>

toy, safety, injury, child, children, safety, data, play, safe, report, information, lead, poison, poisoning, fact, sheet,

2628

http://www1.nyc.gov/nyc-resources/service/2628/service

2099-12-31T00:00:00.000

2016-06-03T18:08:58.000

2017-02-22T16:01:59.000

20090318-F953AAF0-13C9-11DE-B4CE-D2099A872DFE

Deck or Porch Permit

Apply for a permit to construct or alter a deck or porch.

<p>You need a permit to construct or alter a deck or porch.</p> <p>To apply for a Deck or Porch Permit, you can download the PW1 Plan or Work Approval Application form online or pick up a copy at a Department of Buildings (DOB) Borough Office.</p>

patio, code, alter, construct, build, renovate, maintain, fix, fix

1495

http://www1.nyc.gov/nyc-resources/service/1495/service

2099-12-31T00:00:00.000

2016-04-07T12:04:02.000

2017-02-22T16:01:58.000

20130412-00E0B600-A3A9-11E2-B20C-96DAE110FEB8

Mobile Food Vendor Operation

Information about operating a mobile food cart.

<p>Operators of mobile food carts and trucks can get the latest information about rules and regulations they must follow while operating.</p> <p>Information is also available about permits and licenses.</p>

mobile, food, vendor, cart, truck, pushcart, push, cart, safety, equipment, storage, operating, permit, NOV, violation, ticket, rules, regulations, health, code, change, Article, 6, Chapter, 24, changes, operation, operator

3000

http://www1.nyc.gov/nyc-resources/service/3000/service

2099-12-31T00:00:00.000

2014-03-19T16:22:35.000

2015-12-21T15:30:14.000

2002-12-12-17-47-15_000010083df911f7400269b4

Assault Complaint

Report an assault.

You can report assault.<br />

assault, transferred, type, report, physical, force, hit, beat, fight, brawl, punch, slap, bat, baseball, weapon, pistol, whip, attack, choke, strangle, kick, fighting, violence, violent

1088

http://www1.nyc.gov/nyc-resources/service/1088/service

2099-12-31T00:00:00.000

2015-08-17T13:28:09.000

2015-12-16T15:30:10.000

20090318-D477D13E-13C9-11DE-85BC-DB556FEEA807

General Street Vendor License

Apply for or renew a license to sell goods or drive goods to be sold in a public space that is not a store.

<p>The Department of Consumer Affairs licenses street vendors.</p> <p>You must have a General Street Vendor License to sell or lease goods or services in a public space. This license is mainly for veterans. The number of licenses given to non-veterans is very limited.</p> <p>You must have a General Street Vendor Distributor License to transport goods to a public space in order to sell them to a general street vendor.</p> <p>A license is not required to sell newspapers, books, and similar items, but related rules and regulations still apply.</p>

renew, expire, permit, grace, term, length, status, update, apply, application, pending, fair, festival, market, peddler, sale, consumer, business, sell, mobile, lease, goods, matter, open, own, owner, fruit, vegetable, veteran, widow, widower, serviceman, delivery, van, truck, transport, supplier, start, affairs

2938

http://www1.nyc.gov/nyc-resources/service/2938/service

2099-12-31T00:00:00.000

2016-11-29T20:11:20.000

2017-02-22T16:01:59.000

20110426-B6443024-7054-11E0-98D9-B885089F0AC4

Range Hood or Micro Switch Inspection

Request a range hood or micro switch inspection.

<P>A licensed master fire suppression contractor can schedule a range hood or micro switch inspection or re-inspection. A business owner or owner's representative can request a re-inspection that does not require a re-test.</P> <P>By law, commercial cooking equipment must have independent exhaust systems. Range hood systems must be inspected to make sure that they comply with the Fire Code and that gas or electric service is secured before cooking can begin.</P> <P>Before you request an inspection, you must have:</P> <UL> <LI>Copies of an approved PW-1 application</LI> <LI>Work permit application</LI> <LI>Work permit</LI> <LI>Installer's affidavit</LI> <LI>FDNY approved</LI></UL> <P>The City conducts a range hood micro switch re-test after the initial test failed and they issued a violation to make repairs to the system. A re-test is required to secure final approval from FDNY before any cooking operations can begin. Only a licensed master fire suppression contractor can request an inspection for the micro switch re-test.</P> <P>In the case of hardship, you can schedule an emergency overtime test Monday to Friday after 4:00 PM. The licensed master fire suppression contractor must make this request in writing. The City will bill the contractor for the additional overtime expense.</P>

safety, suppression, regulation, standard, code, guide,

2309

http://www1.nyc.gov/nyc-resources/service/2309/service

2099-12-31T00:00:00.000

2013-09-29T09:21:52.000

2017-02-22T16:01:59.000

2002-12-12-17-21-56_000010083df90c0c40026489

Manhattan Resident Parking Tax Exemption

Tax exemption for a Manhattan resident who rents a long-term parking space.

Drivers who park in Manhattan are charged an 18.375% tax on rented parking spaces. If you qualify, you can get the Manhattan Resident Parking Tax Exemption. This exemption will lower the tax to 10.375%. <p>To qualify, you must:</p> <ul> <li>Live in Manhattan</li> <li>Own or lease a car</li> <li>Have your car registered to a Manhattan address</li> <li>Rent a long-term parking space</li> </ul>

manhattan, resident, parking, tax, garage, exemption, 18.375 percent, certificate

2996

http://www1.nyc.gov/nyc-resources/service/2996/service

2099-12-31T00:00:00.000

2015-09-15T16:07:26.000

2017-02-22T16:01:59.000

20090318-EBC81DB2-13C9-11DE-A54D-FA0C293F7826

Trans Fats

Get information about trans fat or report a food establishment using trans fat.

The City provides information for consumers about the health risks of eating trans fat and information for food service establishments on how to comply with the City's trans fat regulations. <p>The City also accepts complaints about restaurants and other food establishments storing, using, or serving any food product which contains 0.5 grams or more of trans fat per serving, other than products served in the original manufacturer's packaging.</p>

brochure, restaurant, restauranteur, restarant, transfat, partially, hydrogenated, vegetable, oil, fry, cholesterol, diet, heart, supplier, food, artificial, kitchen, frying, baking, healthcode, helpline, shortening, margarine, service, es, trans, menu, recipe, bulletin, health code, establishment, cook, fried, sautee, saute, spread, lunchroom, grill, donut, doughnut, baked, cake, pastry, pastries, dessert, pie

2632

http://www1.nyc.gov/nyc-resources/service/2632/service

2099-12-31T00:00:00.000

2016-06-03T18:09:35.000

2016-12-12T15:30:12.000

2002-12-12-20-22-23_000010083df9365d40026e66

Noise from Ice Cream Truck

Report music from an ice cream truck.

You can report music or jingle from an ice cream truck that is parked, standing, or stopped.

ice cream, truck, music, mister, softee, softy, good, humor, lickety, split, jingle, park, stop, stand

3019

http://www1.nyc.gov/nyc-resources/service/3019/service

2099-12-31T00:00:00.000

2015-07-07T10:06:15.000

2017-02-22T16:01:59.000

20141210-E78E18CC-8093-11E4-A1D1-7C4F0D62491E

Birth Certificate Change Policy for Transgender Applicants

Request a change to a birth certificate.

The City's Board of Health approved new rules in December 2014 to make it easier for transgender applicants to change the gender marker on their birth certificate. The rules took effect January 2015. <br /><br />You must complete a birth certificate correction application and provide a statement from a medical provider or other health professional. For more information, email <a href='mailto:tgnyc@health.nyc.gov'><strong>tgnyc@health.nyc.gov</strong></a>.

Transgender, bisexual, LGBT, corrections, worth, birth, application, birth certificate, correction, mistake, misspell, documents, proof, birth date, error, incorrect, wrong, name, first, last, day, spelling, re-issue

4660

http://www1.nyc.gov/nyc-resources/service/4660/service

2099-12-31T00:00:00.000

2017-07-31T16:16:15.000

2018-02-14T15:30:23.000

20130218-5F7A35F4-79F3-11E2-B20C-96DAE110FEB8

Material Storage Unsafe

Report unsafe storage of flammable or explosive material.

You can report improper storage of flammable or explosive material on a construction site or in a building. Violations are issued when appropriate.

construction, fluid, hazard, flammable, inflammable, explosion

2000

http://www1.nyc.gov/nyc-resources/service/2000/service

2099-12-31T00:00:00.000

2014-05-13T09:55:02.000

2016-12-12T15:30:11.000

20050121-AB08A5C0-6BDB-11D9-A8DC-EE531D3D4068

Rigger Complaint

Make a complaint about a licensed rigger.

The City accepts complaints about licensed hoisters and riggers.

report, worker, file, scaffold, beam, rigger, hoister, crane

2370

http://www1.nyc.gov/nyc-resources/service/2370/service

2099-12-31T00:00:00.000

2015-04-03T12:54:38.000

2015-12-21T15:30:12.000

20090318-BA58D38E-13C9-11DE-B622-85FAE2558B93

Surrogate Court

Get information about the court that handles wills, estates, property of deceased persons, adoption, and guardianships.

<p>Surrogate court handles cases involving:<p><ul> <li>Wills</li> <li>Estates</li> <li>Property of deceased persons</li> <li>Adoption and guardianships</li> <li>Wrongful death</li></ul>

trusts, estates, wills, assists, surrogate, estate, will, trust

2569

http://www1.nyc.gov/nyc-resources/service/2569/service

2099-12-31T00:00:00.000

2015-07-01T16:16:10.000

2015-12-21T15:30:12.000

20090318-C024F8B0-13C9-11DE-8B34-F65848CFE79F

Alarm

Report an alarm going off.

<p>You can report an alarm going off in a car, house, or other location.</p>

regularly, house, car, store, security, auto, home, siren, sound, loud, residential, commercial, business, often, alarm, bell, ring, ringing

1030

http://www1.nyc.gov/nyc-resources/service/1030/service

2099-12-31T00:00:00.000

2015-08-19T12:03:12.000

2015-12-16T15:30:10.000

20060203-CA2EAA56-94CC-11DA-B6B7-AF044119451B

Pigeon Trapping Without Permit

Report a person trapping pigeons without a permit.

The City requires a permit to trap pigeons. The City accepts reports of people trapping pigeons on private, commercial, or public property without a permit. <br /><br />Owning pigeons is not illegal in New York City. The City does not accept complaints about people keeping pigeons in coops or as pets.

trap, trapping, setting, pigeon, permit, pigen, pidgen, complaint, catching, catch, complain

2218

http://www1.nyc.gov/nyc-resources/service/2218/service

2099-12-31T00:00:00.000

2015-07-31T16:25:53.000

2015-12-21T15:30:12.000

20050215-DB011EFC-7F99-11D9-BA97-D773853CAC0B

Site Safety Manager Certificate

Apply for site safety manager certification.

The City issues certificates for site safety managers. Site safety managers are required at construction sites for new buildings more than 14 stories high.

application

2472

http://www1.nyc.gov/nyc-resources/service/2472/service

2099-12-31T00:00:00.000

2015-12-11T15:50:10.000

2015-12-21T15:30:13.000

20090401-FCF363E6-1EFD-11DE-8E9F-96DAE110FEB8

Animal Spaying and Neutering

Get information about spay-neuter service for pets.

The American Society for the Prevention of Cruelty (ASPCA) provides instructions, dates, and locations of mobile clinics for spaying or neutering of cats and dogs. <p>Animal Care and Control has partnered with the Toby Project to offer spay and neutering of pets at mobile clinics.</p>

animal, spay, neuter, fix, alter, pet, dog, cat, puppy, kitten, shot, vaccine, rabies, aspca, travel, Toby, Tobi

1063

http://www1.nyc.gov/nyc-resources/service/1063/service

2099-12-31T00:00:00.000

2015-11-09T10:13:19.000

2015-12-21T15:30:11.000

20090318-CB337F24-13C9-11DE-87EC-BE5BD0E58135

Debt Collection Agency Guide or Complaint

Get a guide to your rights when dealing with debt collection agencies, or make a complaint about a debt collection agency.

The City provides information about your basic rights when dealing with debt collection agencies. The City also accepts complaints about debt collection agencies.<br><br>Debt collection agencies are businesses that collect debts owed to another person or agency, including non-government child support collections.<br><br>In order to file a complaint, you must live within New York City. The business, however, may be located outside of New York City.

loan, collector, lend, repossession, repo, credit, card, bank, money, child support, NCO, collection, debt, counseling, agency, bankrupt, finance

2475

http://www1.nyc.gov/nyc-resources/service/2475/service

2099-12-31T00:00:00.000

2015-05-01T10:09:24.000

2015-12-21T15:30:13.000

20130110-46E85DD2-5B7F-11E2-B20C-96DAE110FEB8

Toy Safety and Child Injury Prevention

Get toy safety and child injury prevention information.

<P>The City provides guidance and information on toy safety and keeping children safe while they play.</P>

toy, safety, injury, child, children, safety, data, play, safe, report, information, lead, poison, poisoning, fact, sheet,

2628

http://www1.nyc.gov/nyc-resources/service/2628/service

2099-12-31T00:00:00.000

2013-09-29T09:41:48.000

2015-12-21T15:30:13.000

20120403-26AC3BF8-7DB6-11E1-A1F1-B4BA17F5E985

Buses, Subways, and Railroads

Get information or file a complaint about public transportation and railroads in the City.

<p>You can get information about public transportation from the MTA, including:</p> <ul> <li>Railroads</li> <li>MetroCards and fares</li> <li>Trip planning</li> <li>Lost or found property</li> <li>Transit violations</li> </ul> <p>You can also report a problem, including complaints about bus drivers, train conductors, and other employees.</p>

MTA, PA, LIRR, Path, Metropolitan, Transit, Authority, Port, Authority, bus, Metro-North, fare, ticket, subway, bus, train, railway, transit, paper, schedule, select, bus, buses, railroad, service, status, travel, transit, transportation, transit, station, directions, surface, route, map, transportation, transit, public, line, express, local, change, delay, verification, lost, found, rodent, phone, elevator, escalator, handicapped, disabled, reduced, senior, complaint, compliment, transit, police, clerks, operator, conductor, disabled, station, cleaning, lost, found, graffiti, delay, verication, policy, Air, train, tran, plane, path, port, authority, hudson, hudson, jersey, hoboken, metro, commuter westchester, rockland, harlem, hudson, port, jervis, new, haven, pascack, link, Grand, Central, Terminal, Poughkeepsie, Hamburg, Beacon, Breakneck, Cold, Spring, Garrison, Manitou, Peekskill, Cortlandt, Croton, Harmon, crotonharmon, Ossining, Scarborough, Philipse, Manor, Tarrytown, Irvington, Ardsley, Dobbs, Hastings, Greystone, Glenwood, Yonkers, Ludlow, Riverdale, Spuyten, Duyvil, Marble, Morris, Wassaic, Tenmile, Wingdale, Appalachian, Pawling, Patterson, Southeast, Brewster, Purdys, purdies, Goldens, Katonah, Bedford, Kisco, Chappaqua, Pleasantville, Hawthorne, Pleasant, Valhalla, Plains, Hartsdale, Scarsdale, Crestwood, Tuckahoe, Bronxville, Fleetwood, Mount, Vernon, mountvernon, Wakefield, Woodlawn, Williamsbridge, Botanical, Fordham, Tremont, Melrose, Canaan, Talmadge, Springdale, Glenbrook, Danbury, Waterbury, Bethel, Redding, Branchville, Cannondale, Wilton, Merritt, Naugatuck, Beacon, Seymour, Ansonia, Derby, Shelton, Waterbury, Milford, Stratford, Bridgeport, Fairfield, Southport, Westport, Norwalk, Rowayton, Darien, Noroton, Stamford, Greenwich, Riverside, CosCob, Chester, Rye, Harrison, Mamaroneck, Larchmont, Rochelle, Pelham, Vernonnewark, wtc, 33rd, MTA, pavonia, harrison, grove, journal, violation, fight, pay, hearing, ticket

1043

http://www1.nyc.gov/nyc-resources/service/1043/service

2099-12-31T00:00:00.000

2015-07-02T13:23:26.000

2015-12-21T15:30:12.000

20080715-10CAAF04-529F-11DD-9E1F-8A39A4C3CB1B

Flammable Liquid Disposal Information

Get information about how to dispose of flammable liquids.

Highly flammable liquids, such as lighter fluid, should never be disposed of in the New York City municipal waste stream. Contact an appropriate private hazardous chemical waste company by looking in the Yellow Pages under Environmental Services.

flame, flammable, fire, ignite, flame, hazardous, liquid, fluid, lighter, gas, gasoline, propane, motor oil, kerosene, fuel

1714

http://www1.nyc.gov/nyc-resources/service/1714/service

2099-12-31T00:00:00.000

2015-10-30T09:06:29.000

2015-12-21T15:30:14.000

20130418-E794CC62-A831-11E2-B20C-96DAE110FEB8

Carbon Challenge

Information about an initiative to cut greenhouse gas, improve air quality, and fight climate change in New York City.

<p>The Carbon Challenge is an initiative launched as part of the City's PlaNYC environmental sustainability program which encourages businesses, universities, and other organizations to cut greenhouse gas emissions, improve air quality, and reduce the impact of climate change.</p>

greenhouse, gas, environment, environmental, sustainable, sustainability, emissions, pollution, green, greenyc, plan, planyc, 2030,

1329

http://www1.nyc.gov/nyc-resources/service/1329/service

2099-12-31T00:00:00.000

2015-09-24T10:25:29.000

2015-12-21T15:30:12.000

20090318-C19B50FE-13C9-11DE-8436-9AFAF29348B3

Back to School Parent Guide

Get a guide for parents with children who are going back to school.

The City provides information for parents with children who are going back to school. <P>The Expect Success Parent Guide contains useful information for families about what students are learning in each grade and the kinds of services that are available to the City's public school students. It also provides information about how families can get involved in their children's education and how they can find answers, help, and support. The guide is available in Arabic, Bengali, Chinese, French, Haitian Creole, Korean, Russian, Spanish, and Urdu, as well as English. You can get a copy of this guide by contacting your school's Parent Coordinator.</P> <P>The Back to School Shopping Tip Card highlights what shoppers need to know about receipts, credit cards, refund policies, and electronics purchases.</P>

home, graduation, requirement, calendar, back-to-school, shopping, tips, card, returns, receipt, purchase

1122

http://www1.nyc.gov/nyc-resources/service/1122/service

2099-12-31T00:00:00.000

2015-05-01T10:08:59.000

2017-02-22T16:01:59.000

20090318-FD8F9750-13C9-11DE-9716-CA52BB7FD491

Flooding Street or Highway

Report street or highway flooding or a manhole overflow.

<p>You can report water flooding on a street or highway. You can also report a manhole that is overflowing with water or sewage.</p>

highway, escalation, flooded, large, flood, water, running, traffic, ponding, collecting, street, block, road, overflow, manhole

1718

http://www1.nyc.gov/nyc-resources/service/1718/service

2099-12-31T00:00:00.000

2016-11-29T20:10:58.000

2017-02-22T16:01:59.000

20090318-C666249C-13C9-11DE-B68D-B90FA6988FEC

Case Assistance for Seniors

Get help with benefits and entitlements for seniors who can visit a senior center.

The City provides benefit and entitlement counseling for seniors age 60 and older who are physically able meet with case workers at participating senior centers to receive assistance. The services the City offers are based on the senior's needs.

senior, center, long, term, care, worker, elderly, late, rude, mean, slow, bad, poor, service, wrong, respond, visit, wait

1335

http://www1.nyc.gov/nyc-resources/service/1335/service

2099-12-31T00:00:00.000

2013-09-29T08:09:06.000

2017-02-22T16:01:58.000

20120702-F451415E-C49A-11E1-B81F-C851B4880F7B

Chemical Complaint

Report chemical odor or chemicals that are abandoned, not stored safely, or spilled on a roadway or sidewalk.

<p>You can report a chemical safety problem, including:</p><ul><li>An odor that seems suspicious, dangerous, or out of place</li><li>Chemicals that are abandoned or left out</li><li>Unsafe storage that could lead to explosions or dangerous chemical reactions; this includes containers of chemicals that are missing the containment area around the tank, stored next to incompatible chemicals,&#160;stacked unsafely, or leaking</li><li>A spill of chemicals or other hazardous material on a street, highway, sidewalk, or indoors<br /></li></ul>

chemical, flammable, hazard, stench, vapor, fume, whiff, sniff, radioactive, radio, active, toxic, noxious, deadly, lethal, venomous, contaminated, poison, unattended, unsafe, storage, no, label, container, unlabeled, unknown, leak, drum, barrel, cylinder, mixture, dump, corrosive, reactive, abandoned, unsafe, tanker, gas, liquid, solid, gasoline, acid, caustic, basic, solvent, pesticide, paint, tank, trailer, vile, drip, spray, impact, fertilizer, illegal, street, road, burning, eyes, throat, smell, tar, sulfur, sulphur, polyurothane, exposure, rotten, stink, methane, rotten, eggs, pungent, antifreeze, heating, combustible, spill, slippery

1366

http://www1.nyc.gov/nyc-resources/service/1366/service

2099-12-31T00:00:00.000

2013-09-29T08:19:28.000

2017-02-22T16:01:59.000

20040923-DFEB5ACC-0DA7-11D9-9B7A-80AC7E51893B

State and Federal Parks

Get information about state and federal parks or report a maintenance problem.

<p>You can get information about parks within New York City and the greater Long Island area that are run by New York State and federal governments.</p> <p>Popular State parks in the NYC area include:</p><ul><li>East River State Park</li><li>Jones Beach</li><li>Hudson River Park</li></ul> <p>Popular parklands operated by the federal government include:</p><ul><li> Jacob Riis Park</li><li> Fort Tilden</li><li>Gateway National Recreation Area.</li></ul>

find, roberto clemente, claypit, Bayswater, Empire-Fulton, empire, passport, park, state, park, recreation, pass,

2517

http://www1.nyc.gov/nyc-resources/service/2517/service

2099-12-31T00:00:00.000

2015-07-02T13:46:31.000

2017-02-22T16:01:58.000

2002-12-06-11-01-34_000010083df0c9e040020601

Hunting and Fishing License

Apply for a license to hunt or fish.

You can get information about applying for a hunting or fishing license.

deer, trout bass, bow, turkey, game, sportsman

1881

http://www1.nyc.gov/nyc-resources/service/1881/service

2099-12-31T00:00:00.000

2015-07-01T16:11:50.000

2017-02-22T16:01:58.000

20090318-B4D9EE3E-13C9-11DE-B5AB-FD81AEC241FF

Citizenship and Immigration Assistance

Get immigration and citizenship services, including help with applications, fees, and finding legal assistance.

<p style='margin-bottom:12pt'>You can get immigration and citizenship services, including:</p> <ul> <li><span>Requests for immigration or citizenship application forms</span></li> <li><span>Immigration application fees and fee schedules</span></li> <li><span>Assistance when there are extended delays after an application has been submitted for citizenship, naturalization, a green card, work visa, asylum, and other immigration status information or benefits</span></li> <li><span>The New Americans Hotline, which offers referrals to community organizations that can help with immigration legal issues, including deportation cases, applications for citizenship, green cards, Temporary Protective Status (TPS), Haitian Family Reunification Parole (HFRP), and other immigration status information or benefits</span></li> <li><span>English as a Second Language instruction</span></li> <li><span>United States civics and citizenship classes</span></li> <li><span>Counseling</span></li> </ul>

naturalization, immigration, longstanding, constituent, imigration, INS, USCIS, citizenship, visa, immigrant, delay, imigrant, citizen, green, card, application, form, guidelines, new, asylum, permanent, residency, uscis, authorization, naturalize, refugee, turned, down, appeal, deport, deportation, deny, denial, fee, cost

1897

http://www1.nyc.gov/nyc-resources/service/1897/service

2099-12-31T00:00:00.000

2016-07-15T13:59:32.000

2017-02-22T16:01:59.000

20090318-B66924CC-13C9-11DE-9587-F0D47BAC4A9E

Libraries

Get information about a public library.

<p>You can get information about the three library systems in the City, including:</p> <ul> <li>Locations</li> <li>Hours</li> <li>Services</li> <li>Events</li> </ul>

library, answers, research, renew, card, book, periodical, questions, general, liberry, libary, libry, libery, find a library, library info, library hours, library locations, library open, how to find a library, library faq, library questions, library card, library book, library renew, library borrow, library late, library fee

1967

http://www1.nyc.gov/nyc-resources/service/1967/service

2099-12-31T00:00:00.000

2016-09-12T12:59:39.000

2016-12-12T15:30:11.000

2003-07-29-13-39-45_000010083f26b1654000ac12

Donate Blood

Make an appointment to donate blood.

You can schedule an appointment to donate blood.<br /><br />There are special blood drives for City employees who want to donate. <div style='position: absolute; left: -40px; top: -25px; width: 1px; height: 1px; overflow: hidden;' data-mce-bogus='1' class='mcePaste' id='_mcePaste'></div>

give, platelets, plasma, marrow, bone, encouraged, drive

4981

http://www1.nyc.gov/nyc-resources/service/4981/service

2099-12-31T00:00:00.000

2015-05-28T16:01:50.000

2017-02-22T16:02:00.000

20090318-046E73FC-13CA-11DE-B3CD-FB79A6A9A873

Mitchell-Lama Housing Developments

Get information about renting or buying an apartment in a Mitchell-Lama building. Get a list of City-sponsored Mitchell Lama developments.

<p>Mitchell-Lama developments are City-sponsored housing for moderate- and middle-income households. Mitchell-Lama apartments are sold or rented through waiting lists kept by each development. You can get a complete list of Mitchell-Lama housing developments, including the names and addresses of their housing development companies and managing agents.</p>

Mitchel, development, apartment, apt, rent, buy, rental, coop, co-op, waiting, list, vacancy, affordable, moderate, middle, income, Mitchell, Lama, housing, income

2032

http://www1.nyc.gov/nyc-resources/service/2032/service

2099-12-31T00:00:00.000

2016-03-01T10:29:39.000

2017-02-22T16:01:58.000

20090318-0B1E30C0-13CA-11DE-9B45-F41A5C9423D3

Safety Education

Get information about traffic safety education programs.

The City provides traffic safety education programs for children, teens, adults, seniors, and people with disabilities. Written materials are also available for a variety of audiences. <br /><br />The City also provides a program for DWI offenders to work off their community service sentences in an educational environment.

material, visually, order, booster, seatbelt, car, infant, seat, safety, buckle up, traffic, school, children, program, learn, streets, bicycles, class, instruction, special, pedestrian, education, Staten, Island , senior, disabled, handicapped, wheelchair, walker, crutches, classes, training, elderly, hands, experience, information, dates, Safe, Streets, seniors , Bronx , Brooklyn , Queens , Manhattan , community, service, dwi, driving, while intoxicated, drunk, offense, work, dui, under, influence , safe, routes, for, seniors, signals, longer, crossing, LPI, leading, indicator, reduce, accidents, seminars, course

2385

http://www1.nyc.gov/nyc-resources/service/2385/service

2099-12-31T00:00:00.000

2015-04-03T15:03:07.000

2017-02-22T16:01:59.000

20130910-AC89903E-1A24-11E3-B30C-9C97F55FCB92

Neighborhood Challenge Competitive Grant Competition

Learn about the Neighborhood Challenge Competitive Grant Competition.

<p>Neighborhood Challenge is a competitive grant initiative administered by the Department of Small Business Services designed to encourage innovation and service delivery improvements for Business Improvement Districts (BIDs) and Local Development Corporations (LDCs) with budgets of $2,000,000 or less.</p> <p>Grants will be awarded to BIDs and LDCs that present the most inventive and impactful economic development and revitalization programs that would otherwise not be achieved due to limited organizational capacity and/or funding. These projects will be feasible, sustainable, and replicable. Three (3) awards of $100,000 and two (2) honorable mention grants will be allocated to BIDs and LDCs with big ideas that solve local challenges pertaining to the following commercial revitalization categories:</p> <ul> <li>Business Attraction, Retention, and Growth</li> <li>Streetscape Improvements and Space Activation</li> <li>District-wide Marketing and Events</li> </ul>

business improvement district, local development corporation, BIDs, LDCs, grant, competition, innovation, $100,000, commercial revitalization, neighborhood developments, business attraction, business retention, business growth, streetscape improvements, space activation, marketing, events

2061

http://www1.nyc.gov/nyc-resources/service/2061/service

2099-12-31T00:00:00.000

2016-04-05T09:49:48.000

2017-02-22T16:01:59.000

2002-12-05-21-00-02_000010083df004c24001e43a

ProFee Commercial Waste Disposal for Professionals in Residential Buildings

Get information on how businesses can have the City collect their garbage and recyclables.

<p>The Department of Sanitation provides fee-based collection and disposal services for businesses operating within residential buildings.</p>

professionals, profee, professional, fee, service, collection, pick, recycle, garbage, pro, business, doctor, dentist, office, sanitation

1421

http://www1.nyc.gov/nyc-resources/service/1421/service

2099-12-31T00:00:00.000

2015-10-30T09:05:22.000

2017-02-22T16:01:58.000

20141022-E6FE0C3C-59FB-11E4-B8F6-0A03AF70DCC3

Green Boro Taxi Complaint

Make a complaint about a green boro taxi driver's rudeness, unsafe driving, or refusal to comply with a request, or a problem with vehicle maintenance.

<p>You can file complaints about green boro taxi drivers, and vehicles, including:</p> <ul> <li>Broken or missing equipment in the passenger car (broken air conditioning, heating, lights, windows, and seatbelts)</li> <li>Cell phone use while driving, including use of a hands-free headset</li> <li>Overcharging or demanding tips</li> <li>Refusing your requests, including requests for pick-up, change of radio volume, heat, or air conditioning</li> <li>Not driving safely</li> <li>Treating you rudely</li> <li>Dirty condition or bad odor in the vehicle, including cigarette smoke and body odor</li> <li>Business operating illegally or using unauthorized vehicles</li> <li>Not displaying a license, or displaying someone else's license</li> </ul> <p>It is against the law for a taxi driver on duty to refuse to pick you up because of race, disability, or destination within New York City.</p> <p>Taxi drivers are required to drive you to any destination in the five boroughs, the counties of Nassau and Westchester, and Newark/Liberty Airport.</p>

broken, damaged, equipment, door, car, seat, car-seat, seat-belt, EZ, E-Z, EZ-Pass, pass, violation, phone, cell, cellular, cellphone, wireless, speaker, handsfree, hands, bluetooth, fare, overcharge, ripoff, meter, running, EZpass, money, expensive, price, display, license, medallion, identification, refuse, pickup, pick, service, luggage, bag, pet, animal, carseat, seatbelt, request, deny, slow, route, long, loud, rude, harass, harras, bad, abusive, yell, yelling, curse, cursing, dirty, smell, odor, filthy, smelly, garbage, messy, clean, sanitary, dangerous, reckless, drive, speeding, speed, credit, debit, card, no, won't, take, reader, read, volume, off, sound, down, speaker, loud, cab, taxicab, taxi, green

4534

http://www1.nyc.gov/nyc-resources/service/4534/service

2099-12-31T00:00:00.000

2016-12-02T09:38:57.000

2017-02-22T16:02:00.000