311 Web Content - Services

20101210-DEB47A12-04A4-11E0-BC2C-96DAE110FEB8

New York City Personal Income Tax

Get information about the New York City Personal Income Taxes.

<p>If you live in New York City and earn income, you are charged personal income tax. The tax is administered and collected by the New York State Department of Taxation and Finance.</p> <p>If you work for the City, but live outside the City and were hired on or after January 4, 1973, you must file Form NYC-1127 and pay the City an amount equal to the personal income tax you would owe if you lived in NYC.</p>

1127, resident, nonresident, personal, income, tax, employee, worker, city

3010

http://www1.nyc.gov/nyc-resources/service/3010/service

2099-12-31T00:00:00.000

2016-11-29T20:15:09.000

2017-02-22T16:01:59.000

2002-12-06-11-01-23_000010083df0c9d4400205b5

Unclaimed Funds

Get information about whether the State owes you unclaimed funds.

<p>You can find out if you or your business are owed money. You can also get information about how to claim the funds.</p>

unclaimed, funds, determining, retrieve, unclaimed funds, money, OTB, accounts, abandoned, property, bank

2656

http://www1.nyc.gov/nyc-resources/service/2656/service

2099-12-31T00:00:00.000

2016-11-29T20:20:09.000

2017-02-22T16:01:59.000

2002-12-12-17-47-15_000010083df91209400269f0

Find a Vehicle That Was Moved Due to an Event

Find a vehicle was moved due to an accident, filming, street event, or construction.

<p>You can get information about vehicles that were moved due to accidents, filming, parades, street events, or construction. Vehicles are normally relocated to another spot on a nearby street. To find a relocated vehicle, contact the local police precinct where you last saw the vehicle.</p>

vehicle, car, auto, automobile, truck, suv, van, tow, parking, ticket, violation, summons, judgment, lost, stolen, missing, impound, pound

1688

http://www1.nyc.gov/nyc-resources/service/1688/service

2099-12-31T00:00:00.000

2017-05-17T09:04:11.000

2018-03-23T15:30:50.000

2002-12-06-17-17-10_000010083df121ec400230a0

Visitor Information

Get information and assistance with services and facilities relating to tourism and conventions.

<p>You can get information and assistance for services and facilities relating to the tourism and convention industries, including:</p> <ul> <li>Museums </li> <li>Hotels</li> <li>Restaurants </li> <li>Retail stores</li> <li>Theaters</li> <li>Tour organizations</li> <li>Attractions</li> <li>Special events </li> </ul> <p>You can also download NYC Map, a mobile app that tells you everything you need to know about where to eat, drink, shop, and park your car. It also provides real-time daily deals, movie listings, and access to restaurant reservations.</p>

tour, Staten, Island, gray, line, hop, on, off, bus, eateries, guides, visitor, info, information , museum, exhibition, culture, festival, parade, carnival, commemoration, competition, entertainment, feast, fiesta, gala, holiday, concert, show, street fair, performance, exposition, spectacle, market, picnic, recital, opera, play, theater, movie, reception, drama, gig, review, Broadway, show, musical, tragedy, ballet, dance, hall, attraction, map, fleet, week, event, sight, see, sightsee, tourist, tourism, visit, music, restaurant, hotel, motel, reservation, delegate

2695

http://www1.nyc.gov/nyc-resources/service/2695/service

2099-12-31T00:00:00.000

2016-03-30T13:09:12.000

2017-02-22T16:01:59.000

20090318-F8705CBE-13C9-11DE-86FE-B8172C9FEA5E

Crash Barrier Request or Complaint

Report a defective or missing crash cushion, guard rail or concrete barrier.

The City accepts reports of missing or damaged structures on streets or highways that are used to reduce the impact of vehicles. These structures include foam, water, and sand-filled barrels, and crash cushions, and concrete barriers. The City also accepts reports of guard rails that are loose, bent, protruding, missing, or defective. <p>Any service road and the following are considered streets, not highways. Please report problems on these roads as street complaints:</p> <ul> <li>Bronx: Mount Eden Parkway and Pelham Parkway</li> <li>Brooklyn: Eastern Parkway, Fort Hamilton Parkway, Kings Highway, and Ocean Parkway</li> <li>Manhattan: Westside (Joe DiMaggio)</li> <li>Queens: Conduit</li> </ul> <p>You also may request the installation of concrete barriers, guard rails, bollards, crash barrels, or cushions on sidewalks, streets, or highways. The review can take up to 12 weeks.</p>

missing, gone, barricade, loose, bent, broken, protruding, guardrail, guide, guiderail, protective, crash, impact, jagged, reduce, vehicle, orange, plastic, highway, fence, cement, barrier, bollard, barrel, post, cushion, cover, median, middle, shoulder, side, concrete, control, prevent, traffic, accident, defect, defective, street, sidewalk, damaged, attenuator, site, road, repair, protection, jagged , guard rail, installation, install, hydrocell, protective

1465

http://www1.nyc.gov/nyc-resources/service/1465/service

2099-12-31T00:00:00.000

2014-06-23T10:45:04.000

2017-02-22T16:01:59.000

2002-12-06-21-19-33_000010083df15aba400248ac

Home and Health Care

Get information or make a complaint about in-home medical assistance.

<!-- Netop Live Guide Monitor Tag --> <script type='text/javascript'><!-- function LgTrackingTag(){var s=document.createElement('script');s.type='text/javascript';s.charset='utf-8';s.src=document.location.protocol+'//clients-liveguide01us.netop.com/track.php?LiveGuideUID=Uc9dpPSo0algsc6ms6tV5l0&url='+escape(window.location);if(document && document.body)try{document.body.appendChild(s);}catch(e){}else document.write(s);} if(window.attachEvent)window.attachEvent('onload',LgTrackingTag);else window.addEventListener('load',LgTrackingTag,false); // --></script> <!-- Netop Live Guide Monitor Tag --> <p>Residents of Manhattan, Queens, Brooklyn, and the Bronx can receive comprehensive home nursing, rehabilitation, social work, and aide services from a certified home health agency.</p> <p>You can also make a complaint about home care services.</p>

therapy, medicare, long, term, skilled, nurse, physical, occupational, speech, therapy, medical, social, service, nutrition, counseling, aides, personal, workers, medical, supplies, respiratory, therapy

1836

http://www1.nyc.gov/nyc-resources/service/1836/service

2099-12-31T00:00:00.000

2017-02-17T12:14:55.000

2017-02-22T16:01:58.000

20110622-61BC4454-9CED-11E0-833F-935D1FC83A20

Pregnancy Test

Get pregnancy testing.

<p>You can get a pregnancy test. Services are confidential and open to all. You will be helped regardless of your immigration status.</p>

pregancy, test, unprotected, sex, unwanted

1215

http://www1.nyc.gov/nyc-resources/service/1215/service

2099-12-31T00:00:00.000

2017-02-06T12:02:44.000

2017-02-22T16:01:58.000

20090318-EC66564E-13C9-11DE-88E7-D7C1DAB02DC8

Tree Planting and the MillionTreesNYC Program

Get information about a program to plant and care for a million trees in the next ten years. Report a tree planting to count toward the program.

<p>MillionTreesNYC is a project of PlaNYC, through which the City and the New York Restoration Project will plant and care for 1 million new trees in all five boroughs over the next 10 years.<br /><br />The City accepts requests for street tree planting and complaints about the condition of new trees. The City also provides information about volunteering or making a donation to support tree planting on public property.</p> <p>The City does not provide trees or planting services on private property, but it does provide information about planting and caring for trees. You may also report a private tree planting to be counted as part of the MillionTreesNYC Program.</p>

street, tree, plant, new, leave, shade, million, initiative, green, opportunity, report, private, property, raising, money, planting, stewardship, dollars, trees, don't, do not, want, remove, sickly, leaning, falling, uprooted, volunteer, get, involved

2641

http://www1.nyc.gov/nyc-resources/service/2641/service

2099-12-31T00:00:00.000

2016-01-20T15:23:15.000

2017-02-22T16:01:59.000

20070430-D8F88E42-F73D-11DB-8E9F-96DAE110FEB8

City Comptroller Complaint

Make a complaint about the City Comptroller's office.

<p>You can file a complaint about the quality of service provided by the Office of the City Comptroller.</p>

service, staff, personnel, rude, poor, quality

1382

http://www1.nyc.gov/nyc-resources/service/1382/service

2099-12-31T00:00:00.000

2013-11-07T14:45:07.000

2017-02-22T16:01:58.000

20040810-FD279ADE-EB0F-11D8-B94B-C8A8548D08CC

New York Yankees

Get information about the New York Yankees and Staten Island Yankees, including schedule, ticket, and stadium tour information.

<p>You can get information about the New York Yankees and Staten Island Yankees, including:</p> <ul> <li>Ballfield locations</li> <li>Schedules</li> <li>Tickets</li> <li>Stadium tours</li> </ul>

Yankees, Yankee, information, baseball, stadium, ticket, tour, Staten, Island, ball , park, stadium

2768

http://www1.nyc.gov/nyc-resources/service/2768/service

2099-12-31T00:00:00.000

2015-03-02T14:28:49.000

2017-02-22T16:01:59.000

2002-12-12-20-22-23_000010083df9365a40026e5e

Vehicle Idling Complaint

Report an idling vehicle.

You can report an idling vehicle, other than an authorized emergency vehicle, that is parked with its engine running for more than three minutes, or parked next to a school with its engine running more than one minute.

fumes, odor, idle, excessive, exhaust, pipe, car, truck, bus, carbon, monoxide, auto, private, carter, vehicle, minute, engine, motor, run

2684

http://www1.nyc.gov/nyc-resources/service/2684/service

2099-12-31T00:00:00.000

2015-07-07T10:09:46.000

2017-02-22T16:01:59.000

20160923-3E647558-81CB-11E6-9B6D-E31750C1282D

Dogs in Restaurants

Rules for bringing a non-service dog into a restaurant.

You can bring a non-service dog into a restaurant only if you are sitting in an outdoor seating area. Restaurants may allow dogs in outdoor areas, but they are not required to do so.<br /><br />Dogs in a restaurant must be on a leash or in a crate. They may not eat at the table or be served using dishes or utensils that are intended for customers. <br /><br />Dogs may only eat or drink from single-use, disposable containers provided by the restaurant. You may not feed a dog using pet dishes you brought from home. <div style='position: absolute; left: -40px; top: -25px; width: 1px; height: 1px; overflow: hidden;' data-mce-bogus='1' class='mcePaste' id='_mcePaste'></div>

dog, restaurant, deli, eat, puppy, rule, service, drink, bowl, animal

6104

http://www1.nyc.gov/nyc-resources/service/6104/service

2099-12-31T00:00:00.000

2016-10-04T16:37:57.000

2017-02-22T16:01:59.000

20050124-B5DF69BC-6E28-11D9-B665-C0617E3D234C

Cancer

Get information about cancer and its prevention.

<p>The City provides information about cancer and what is being done to prevent, diagnose, and control it.</p>

cancer, prevent, screen, screening, test, colon, rectal, colonoscopy, breast, mammograms, cervix, cervical

1325

http://www1.nyc.gov/nyc-resources/service/1325/service

2099-12-31T00:00:00.000

2016-11-29T20:08:10.000

2017-02-22T16:01:58.000

2002-12-06-11-10-10_000010083df0cbe4400213ac

Environmental Protection Agency Research Program

Get information about active environmental research programs.

The Federal government provides information about the national research programs in the Environmental Protection Agency's Office of Research and Development, including:<br /><br /> <ul class='dashes'> <li> Clean Air Research Program</li> <li> Drinking Water Research Program</li> <li> Ecosystem Services Research Program</li> <li> Global Change Research Program</li> <li> Human Health Research Program</li> <li> Land Research Program</li> <li> Pesticides and Toxic Substances Research Program</li> <li> Water Quality Research Program</li> </ul>

epa, identifies, listing, active, toxic waste, radon, chemical waste, radiation, ozone layer

1620

http://www1.nyc.gov/nyc-resources/service/1620/service

2099-12-31T00:00:00.000

2015-03-02T14:13:32.000

2017-02-22T16:01:59.000

2002-12-05-23-37-41_000010083df029994001f1a9

Cultural Program Grants

Get information about grants to nonprofit cultural groups for cultural programs.

<p>Non-profit cultural organizations can receive money from the City's Cultural Development Fund. You must submit a proposal each year to get funding.</p>

cultural, grants, panel, proposal, grant, program, development, fund, money, support, financial, aid, community, school, culture, children, CDF

1782

http://www1.nyc.gov/nyc-resources/service/1782/service

2099-12-31T00:00:00.000

2015-03-02T14:11:17.000

2017-02-22T16:01:58.000

2002-12-05-21-00-02_000010083df004cb4001e448

Carter Decal Not Displayed Complaint

Report a business that does not post a sticker identifying its carting company.

<p>Businesses that use the services of a private carter must post a decal that clearly and legibly states the carter's name and the days and times that the refuse is picked up.</p> <p>Merchants who transport their refuse personally must post their Business Integrity Commission Self-Hauler registration.</p> <p>You can make a complaint about a business that does not post a sticker identifying its carting company. The Department of Sanitation responds to this type of complaint in 3 to 7 business days.</p>

carter, decal, post, refuse, business, integrity, self, hauler, private, improper, disposal, missing,

2867

http://www1.nyc.gov/nyc-resources/service/2867/service

2099-12-31T00:00:00.000

2015-05-21T10:44:46.000

2017-02-22T16:02:00.000

20120217-0E9B6E1C-59B2-11E1-9002-B781AE0FC01F

Construction, Buildings, or Housing Agency Feedback

Make a complaint or compliment about a City Agency working in the area of construction, buildings, or housing.

<p>You can make a suggestion, complaint, or compliment about the policies or service quality provided by any City government agency or employee working in the area of construction, buildings, or housing. In New York City, the following City agencies work on these issues:</p> <ul> <li>Board of Standards and Appeals</li> <li>Department of Buildings</li> <li>Department of City Planning</li> <li>Department of Design and Construction</li> <li>Department of Housing Preservation and Development</li> <li>NYC Loft Board</li> <li>NYC Rent Guidelines Board</li> <li>New York City Housing Authority</li> </ul>

BSA, DOB, DCP, DDC, HPD, NYC, Loft, NYCRGB, NYCHA, Board, Department, Dept, Rent, Guidelines, Standards, Appeals, Buildings, City, Planning, Design, Construction, Housing, preservation, development, New, York, City, authority

1439

http://www1.nyc.gov/nyc-resources/service/1439/service

2099-12-31T00:00:00.000

2015-08-10T10:14:14.000

2017-02-22T16:01:59.000

20090318-05742C38-13CA-11DE-AF99-8B5A95EE8826

Noise from Garbage Truck

Report noise from a garbage truck.

<p>You can report noise from City sanitation vehicles, including:</p> <ul> <li>Garbage trucks</li> <li>Snow melters </li> <li>Salt spreaders and plows</li> </ul> <p>Investigations are most successful when you provide the truck number or vehicle plate number, sanitation district, and the time and place of occurrence. All City sanitation trucks are white.</p> <p>You can also report noise from a private garbage truck. This includes noise from any part of the truck, but not noise from employees. If possible, you should provide a description of the truck, the license plate number, and times the noise occurs.</p>

noise, sanitation, private, pickup, pick, up, pick-up, operation, vehicle, load, unload, commercial, cart, dock, garbarge, container, construction, debris

2093

http://www1.nyc.gov/nyc-resources/service/2093/service

2099-12-31T00:00:00.000

2015-07-14T12:29:04.000

2017-02-22T16:01:59.000

2003-02-25-14-13-56_000010083e5bc0774003ac23

Unpaid Wage Recovering Assistance

Get help recovering money owed to you by an employer.

You can get assistance with unpaid or withheld wages, including illegal deductions, by filing a claim with the State.

office, employer, employee, back, pay, boss, due, salary, overdue, company, worker, withheld, supplement, fringe, hour, prevailing, wage, owe, kickback, appropriation, deduction, illegal, withhold, garnish

2949

http://www1.nyc.gov/nyc-resources/service/2949/service

2099-12-31T00:00:00.000

2016-03-23T16:58:40.000

2016-12-07T15:30:22.000

2002-12-12-17-23-26_000010083df90c9d40026647

Fire Department Certificate of Fitness

Get information about how to obtain a Certificates of Fitness, which is required for certain hazardous occupations.

The Fire Department issues Certificates of Fitness for various occupations by providing tests to applicants. A Certificate of Fitness is required by law to conduct certain businesses within New York City for hazardous occupations. You can get information about exams, fees, schedules, and study materials.

Acetylene, Acid, Air, Alarm, Alcohol, Ammonia, Ammunition, Blaster, Boatyard, Burner, Carbon, Carrier, CNG, Combustible, Compressor, Conductor, Cryogenic, Dioxide, Diesel, Director, Dispensing, Distill, Engineer, Ethylene, Explosive, Extinguisher, Flammable, Guard, Handle, Handling, Heating, Heliport, Helper, Hydrogen, Hydrostatic, Kerosene, Liquefiers, LNG, Loader, LPG, Magnesium, Marinas, Metallic, Operator, Oxidize, Oxygen, Petroleum, Pipeline, Powder, Pyrotechnic, Radioactive, Salamander, Sprinkler, Standpipe, Tank, exam, fire, department, prevention, fitness, certificate, oil, license, permit, LNG, CNG, Compressed, Liquid, Liquefied, Natural, Gas, Propane, Storage, Tank

1650

http://www1.nyc.gov/nyc-resources/service/1650/service

2099-12-31T00:00:00.000

2017-10-16T16:55:07.000

2018-03-07T15:30:24.000

20090318-C6CDDC22-13C9-11DE-ACD7-87136BFCE5A3

Central Park

Get information about Manhattan's largest park, including events and traffic rules for the East and West Drives.

Central Park is Manhattan's largest park. It is open from 6 AM to 1 AM. <br /><br />As of June 2015, Central Park Drives north of 72nd Street are permanently closed to cars. The four Central Park transverse roads remain open to motor vehicles. The following Park Drives are open to motor vehicles during these times, except on holidays (other limited vehicle access may be permitted for special events or official vehicles):<br /><br /> <ul class='dashes'> <li>West Drive, from 72nd Street south to Central Park South and 7th Avenue, for high occupancy vehicles (HOVs) only: Monday to Friday, 8 AM to 10 AM</li> <li>Center Drive/East Drive, between the 6th Avenue entrance on Park South and east 72nd Street: Monday to Friday, 7 AM to 7 PM</li> <li>Terrace Drive, from 72nd Street to West Drive South: Monday to Friday, 8 AM to 10 AM</li> </ul> <br />The following Central Park entrances and exits are closed to motor vehicle traffic: <br /><br /> <ul class='dashes'> <li>East 59th/60th Street at the 5th Avenue entrance (Grand Army Plaza)</li> <li>East 90th Street entrance </li> <li>East 102nd Street entrance and exit</li> <li>West 72nd Street Slip-off ramp, just north of Strawberry Fields</li> <li>West 77th Street entrance</li> <li>West 90th Street entrance and exit</li> <li>West 96th Street entrance</li> <li>West 100th Street exit and entrance</li> <li>West 106th Street exit</li> <li>West 110th Street/Cathedral Parkway entrance</li> <li>Adam Clayton Powell, Jr. Boulevard entrance and exit</li> <li>Lenox Avenue entrance and exit</li> </ul> <br />The following Central Park entrances and exits are open to motor vehicle traffic: <br /><br /> <ul class='dashes'> <li>West 59th Street (Central Park South) and 7th Avenue exit </li> <li>West 59th Street (Central Park South) and 6th Avenue entrance</li> <li>West 72nd Street exit and entrance</li> <li>East 72nd Street exit and entrance </li> </ul> There are HOV restrictions in Central Park between 8 AM and 10 AM. All motorists must have at least one other passenger in the vehicle if they are driving on the park's West Drive from 72nd Street to the 7th Avenue and 59th Street (Central Park South) exit. This includes all vehicles entering the park's West Drive from all entrances in between. There are no HOV restrictions on the East Drive in Central Park from 6th Avenue and 59th Street (Central Park South) to Lenox Ave and 110th Street.

lawn, ramble, reservior, carousel, bethesda, boat, sheep, meadow, wollman, road, car, exit, entrance, vehicle, HOV, loop, access, change, pattern, central park

1355

http://www1.nyc.gov/nyc-resources/service/1355/service

2099-12-31T00:00:00.000

2016-09-30T15:49:52.000

2017-02-22T16:01:58.000

20080821-229DBCCA-6F7E-11DD-8E9F-96DAE110FEB8

County Clerk Office Complaint

Make a complaint about a worker at a County Clerk Office.

<p>You can make a complaint about a worker at a County Clerk Office in any of the five boroughs.</p> <p>You must make the complaint in writing and send to:</p> Chief Administrative Judge <br />NYS Unified Court System <br />25 Beaver Street New York, NY 10004

county, clerk, office, complaint, rude, disrespectful

1459

http://www1.nyc.gov/nyc-resources/service/1459/service

2099-12-31T00:00:00.000

2015-07-02T15:08:23.000

2017-02-22T16:01:59.000

20110321-8D6AEFF6-53EB-11E0-BD35-8584841A559B

BigAppleRx Free Prescription Discount Card

Get discounts on prescriptions.

<p>You can use the free BigAppleRx card to get discounts on prescription medications at participating drug stores. You can also save on over-the-counter medications such as smoking cessation aids and diabetic supplies as long as you have a valid prescription. More than 2,000 pharmacies in New York City accept this card.</p> <p>Everyone is eligible to get the BigAppleRx card. You do not need health insurance or need to apply for it.</p> <p>You can print a paper card, request a hard plastic card, look up drug prices, and find participating pharmacies.</p>

discount, pharmacy, card, drugs, medicine, prescription, prescripsion, sripts, rx, diabetes, supplies, otc, over, the, counter, brand, name, generic, medication, cheap, price, prices

1198

http://www1.nyc.gov/nyc-resources/service/1198/service

2099-12-31T00:00:00.000

2016-05-27T09:38:53.000

2017-02-22T16:01:59.000

20060713-1C97BA44-12BD-11DB-9B9D-96DAE110FEB8

Noise from Park

Report noise coming from a park.

You can report non-emergency noise coming from a park, except for noise from a dog. Non-emergency noise includes noise from loud music, talking, banging, or children playing sports. Officers from your local police precinct will respond when they are not handling emergency situations.

noise, loud, sound, volume, park, traffic, complaint, music, kid, teenager, hanging, out, side, outdoor, yell, scream, party, noise from park

1192

http://www1.nyc.gov/nyc-resources/service/1192/service

2099-12-31T00:00:00.000

2016-02-10T16:57:32.000

2017-02-22T16:01:58.000

20150625-4B3E6358-1B54-11E5-ADBB-D07177E1CD11

Mobility Management Resource Guide

Get a copy of the Mobility Management Resource Guide.

<p>You can get information about the City's mobility management plan. The Mobility Management Resource Guide identifies existing accessible transportation services, programs, and resources for older adults and people with disabilities throughout the City.</p> <p>It highlights:</p> <ul> <li>Accessible pedestrian signals</li> <li>City benches </li> <li>Pedestrian ramps </li> <li>Safety islands </li> <li>Protected bicycle lanes</li> <li>Transportation services and programs offered by City and State Agencies</li> </ul> <p>The Mobility Management Resource Guide is also available by mail by calling 311.</p> <div style='position: absolute; left: -40px; top: -25px; width: 1px; height: 1px; overflow: hidden;' data-mce-bogus='1' class='mcePaste' id='_mcePaste'></div>

persons, prevents, disability, found, affordable, handicap, handicapped, accessible, access, ride, lost, transit, para, van, transportation, able, frail, elderly, senior, wheelchair, old, aging, compliment, driver,car, bus, trip, appointment, wheelchair, yellow, subway, scooter, livery, diverse, MYA, NYCT, TLC, NJ,

5081

http://www1.nyc.gov/nyc-resources/service/5081/service

2099-12-31T00:00:00.000

2015-07-21T15:12:41.000

2017-02-22T16:01:59.000

20090318-05120B66-13CA-11DE-826E-AEFFC439EF66

Parking Meter Complaints

Report a problem with a parking meter or request to have one installed.

<p>You can report a parking meter that is damaged, not working, or too close to a fire hydrant. The Department of Transportation (DOT) will inspect the damaged or defective meter and make repairs if necessary.</p> <p>You can make a complaint about parking meters that are:</p> <ul> <li>Bent</li> <li>Knocked over </li> <li>Missing </li> <li>Loose </li> <li>Defaced with graffiti</li> <li>Are not reading credit or parking cards </li> <li>Have fast or failed timing</li> <li>Are not printing receipts for coin payments</li> <li>Are too close to a fire hydrant</li> <li>Have a decal that is peeling, torn, or defaced with graffiti</li> </ul> <p>If your credit card is stuck in a meter, contact the bank that issued the card and cancel it. A DOT crew member will be dispatched to the meter location to retrieve your card and have it destroyed. If your parking card is stuck in a meter, DOT will retrieve it and mail it back to you.</p> <p>DOT does not accept reports of meters that did not receive authorization for credit or debit card payment and therefore did not issue a receipt.</p> <p>When a meter is out of service, you should make a payment and obtain a receipt from the other parking meter located on the block or on the next block. If the other meters are not working, make sure to document the date, time, and meter numbers, should you need to dispute a parking ticket. In a parking field, you should purchase a parking receipt from the nearest meter to the broken one.</p> <p>If all parking meters on the block or the next block, or in a parking field, are broken or missing, you can park for the maximum amount of time posted for that metered space.</p> <p>You can also report a parking sign that is displaying outdated Sunday parking rules, make a comment about the Sunday parking rules, or request installation of a new meter.</p>

muni, meter, number, multispace, mutliple spaces, street, lot, field, parking, hours, holidays, pay, suspended, usage, credit, card, request, install, new, place, placement, put, in, spot, munimeter, sunday, free, no, coin, deposit, required, holiday, bank, debit, broken, bent, knocked, over, missing, loose, graffiti, grafitti, stuck, jammed, close, hydrant, damage, fast, failed, out-of-service, receipt, parking, hours, suspended, credit, card, request, install, new, place, placement, put, in, spot, Muni, munimeter, field, sunday, free, no, coin, deposit, required, remove, rules, printing, reading, timing, slot, frozen, decal, sticker, peel, rip, ripped, deface, torn,

2184

http://www1.nyc.gov/nyc-resources/service/2184/service

2099-12-31T00:00:00.000

2017-01-31T15:51:04.000

2017-02-22T16:01:58.000

2002-12-05-22-25-20_000010083df018a34001ebd0

Uniform Land Use Review Procedure Application

Apply for Uniform Land Use Review Procedure (ULURP).

The City Charter requires the use of the Uniform Land Use Review Procedure (ULURP) for most land use actions. The ULURP is a public review process associated with land use and zoning laws.

ulurp, land, procedure, uniform, disposition, residential, building, new building, new development, ULURP,

1659

http://www1.nyc.gov/nyc-resources/service/1659/service

2099-12-31T00:00:00.000

2016-04-22T16:54:25.000

2018-03-23T15:30:50.000

2002-12-18-20-22-19_000010083e011f4d40027c16

Workers' Compensation Fraud

Report of workers' compensation fraud.

You can report workers' compensation fraud.

fraud, worker, compensation, referral

2763

http://www1.nyc.gov/nyc-resources/service/2763/service

2099-12-31T00:00:00.000

2016-08-25T08:54:23.000

2017-02-22T16:01:59.000

20090318-1296E00E-13CA-11DE-9323-E97131669403

Water Complaint

Report no water, no hot water, only scalding hot water, or poor water quality or pressure.

<p>You can make a water complaint. When reporting no hot water, no water, low water pressure, or scalding hot water in an apartment building, you must provide your contact information.</p> <p>If the water is dirty and also has other problems, you only need to make a dirty water complaint.</p> <p>The City does not respond to problems caused by internal conditions. The problem is internal if:</p> <ul> <li>It is occurring in only one location, such as the bathroom or kitchen</li> <li>The water clears after it has run for 5 to 10 minutes</li> <li>No other tenants in a multi-family building are having the same problem</li> </ul> <p>If a licensed plumber has determined that the problem is not the property owner's responsibility, you can ask the City to investigate.</p>

drinking, investigate, dirty, rust, yellow, appearance, brown, black, tap, tapwater, faucet, sink, contaminate, sediment, supply, outage, shut, off, scald, hot, pressure, cold, no, one, two, family, house, sewer, main, commercial, building, plumber, DEP, responsibility, Co-op, cooperative, condo, condominium, super, foul, odor, smell, taste, bitter, sweet, musty, metallic, chlorine, sulfur, sulphur, sulfer, cloudy, white, organisms, contaminated, gas, methane, salty, salt, stinks, stink, red, stinky, smelly, rotten, eggs

2713

http://www1.nyc.gov/nyc-resources/service/2713/service

2099-12-31T00:00:00.000

2016-06-03T16:50:21.000

2017-02-22T16:02:00.000

20090318-CC05139A-13C9-11DE-B142-F1293DBE6D52

Department of Consumer Affairs Online Payment Assistance

Get assistance for DCA licensees or applicants who are having trouble with online payment.

Businesses or individuals in eligible categories can submit applications for a new license online using NYC Business Express. Businesses or individuals with valid licenses in eligible categories can use the Department of Consumer Affairs' Online License Renewal Service to submit renewal applications online. Applying for the license online does not mean the license is automatically approved.<br /><br />The City provides assistance during business hours for customers using the NYC Business Express online application who need help resolving online payment issues. Payment issues may include fee miscalculation, duplicate credit card charges, credit card denial, a 'hold' placed against a credit card, refund requests, or confirmation of cancellation requests.<br /><br />The City provides assistance to licensees using the Department of Consumer Affairs' Online License Renewal Service who need help resolving online payment issues. Payment issues may include duplicate credit card charges, credit card denial, a 'hold' placed against a credit card, refund requests, or confirmation of cancellation requests.<br /><br />Assistance is also available for licensees inquiring about their CAMIS number or experiencing log-in problems.

renew, renewal, license, service, application, online, payment, credit, card, status, refund, hold, log, in, problem, camis, apply, Business, Express

2885

http://www1.nyc.gov/nyc-resources/service/2885/service

2099-12-31T00:00:00.000

2014-08-07T11:39:21.000

2017-02-22T16:02:00.000

2003-03-05-12-58-03_000010083e663aaf4003dec9

Restaurant CPR Requirements

Get information about CPR and equipment requirements for a restaurant.

You can get information about restaurant CPR requirements. Restaurants that sell food for on-site consumption are required to have resuscitation equipment on the premises and to provide notice to customers that the equipment is available. The Choking Victim poster must also be displayed.

resuscitation, resussitation, air, exhaled, latex, gloves, masks, learn, equipment, required, restaurants, notice, CPR, sign, eating, choking, victim, poster, posting, requirement, choke, Heimlich Maneuver, dislodge, food, City, Council, Local, Law, 43, 12

2365

http://www1.nyc.gov/nyc-resources/service/2365/service

2099-12-31T00:00:00.000

2016-06-03T16:57:22.000

2017-02-22T16:01:59.000

20090318-BBCB33F6-13C9-11DE-B538-EAD2DA4BF766

Department of Motor Vehicles

Get information about Department of Motor Vehicles (DMV) office locations and hours of operation. You can also make a complaint about a DMV office or employee.

You can get the locations of Department of Motor Vehicle district offices. You can also get information about permits, licenses, non-driver identification, and insurance.

dmv, surly, rude, incompetant, lazy, dirty, driver, license, insure, cover, MV-44, written, test, taxi, livery, chauffer, operator, car, bus, motorcycle, moped, auto, insurance, coverage, liability

1518

http://www1.nyc.gov/nyc-resources/service/1518/service

2099-12-31T00:00:00.000

2015-08-17T16:02:14.000

2017-02-22T16:01:58.000

20040623-00179B22-C52C-11D8-81C7-D29DC53326AF

Find a Sprinkler Area in a Park

Find an area in a park with water sprinklers.

<p>The City provides information about areas in parks with water sprinklers. Sprinklers are only turned on during park hours when the temperature reaches 80 degrees for three days in a row between Memorial Day and Labor Day.</p>

sprinkler, sprayshower, spray, shower, find a sprinkler sprinklers in a park parks,

1692

http://www1.nyc.gov/nyc-resources/service/1692/service

2099-12-31T00:00:00.000

2016-02-18T12:11:45.000

2017-02-22T16:01:58.000

20070723-08D69FB0-3950-11DC-ACFC-E4C090D1A262

Tire Disposal Information

Get information about how and where to dispose of rubber tires.

The City provides information on how and where to dispose of tires from passenger cars.

tire, tires, tyre, disposal, discard, throw out, recycling, recycle, old, worn, sanitation, garage

2615

http://www1.nyc.gov/nyc-resources/service/2615/service

2099-12-31T00:00:00.000

2015-10-30T09:12:09.000

2017-02-22T16:01:59.000

20041104-5E1C5B20-2E29-11D9-BDEA-E391CFB24526

Graffiti Reward Program

Provide a tip about graffiti or vandalism for a possible cash reward.

The City accepts tips about graffiti and vandalism. You may get a reward of up to $500. You can remain anonymous.

grafitti, vandal, vandalism, tip

1775

http://www1.nyc.gov/nyc-resources/service/1775/service

2099-12-31T00:00:00.000

2013-09-29T08:46:01.000

2017-02-22T16:01:58.000

2002-12-06-19-07-55_000010083df13c5840024364

False Advertising Guide

Get a guide to recognizing misleading or deceptive advertising practices.

You can get a guide to recognizing deceptive practices in advertising.

advertising, practices, deceptive, committing, promotion, false, fraud, scam, store, ad, law, consumer, protection, violation

2912

http://www1.nyc.gov/nyc-resources/service/2912/service

2099-12-31T00:00:00.000

2015-05-01T10:05:17.000

2017-02-22T16:01:59.000

20090318-C19B50FE-13C9-11DE-8436-9AFAF29348B3

Back to School Parent Guide

Get a guide for parents with children who are going back to school.

The City provides information for parents with children who are going back to school. <P>The Expect Success Parent Guide contains useful information for families about what students are learning in each grade and the kinds of services that are available to the City's public school students. It also provides information about how families can get involved in their children's education and how they can find answers, help, and support. The guide is available in Arabic, Bengali, Chinese, French, Haitian Creole, Korean, Russian, Spanish, and Urdu, as well as English. You can get a copy of this guide by contacting your school's Parent Coordinator.</P> <P>The Back to School Shopping Tip Card highlights what shoppers need to know about receipts, credit cards, refund policies, and electronics purchases.</P>

home, graduation, requirement, calendar, back-to-school, shopping, tips, card, returns, receipt, purchase

1122

http://www1.nyc.gov/nyc-resources/service/1122/service

2099-12-31T00:00:00.000

2015-05-01T10:08:59.000

2018-03-07T15:30:26.000

2002-12-12-17-47-15_000010083df9120c400269f9

Noise from Neighbor

Report a noisy neighbor.

<p>You can make a complaint about noise from your neighbor including loud music or television, talking, and moving or dragging of furniture. Officers from your local police precinct will respond when they are not handling emergencies.</p> <p>You can also contact your tenant association, building owner, or super for help if a neighbor in your building is often noisy.</p>

accordian, activity, air, apartment, appartment, bagpipes, ball, band, barbeque, basketball, bass, BBQ, book, boom, bouncing, box, blasting, carpeting, CDs, cello, cheering, chronic, club, compact, complaint, conditioner, condo, condominium, coop, cooperative, deck, discs, door, dragging, drill, drop, dropping, drums, fan, flooring, flute, furniture, engines, garage, games, grilling, guitar, hammering, hardwood, home, house, installing, instrument, iPod, late, laying, loud, jump, jumping, machine, music, musical, nailing, neighbor, next, nextdoor, noise, oboe, organ, outdoors, party, patio, piano, playing, pool, power, practicing, racket, refinishing, renovation, residential, revving, rolling, run, running, sanding, saw, sawing, singing, speakers, sports, sound, stereo, television, terrace, tool, tumbling, TV, vacuuming, video, violin, visitors, volume, work, yard, blower

1197

http://www1.nyc.gov/nyc-resources/service/1197/service

2099-12-31T00:00:00.000

2016-11-29T20:15:06.000

2017-02-22T16:01:58.000

20071102-92168632-8955-11DC-B231-B93D937BC098

Collection Bin Removal Request

Request for removal of an illegally placed collection bin.

<p>The City accepts requests for the removal of collections bins from a public street or area.<br /><br />It is illegal to place publicly accessible collection bins for the drop-off of clothing or other items on New York City property, property maintained by New York City, or on any public sidewalk or roadway.</p> <p><br />Reported collection bins are tagged for removal.  Once a tag is placed on the bin, it may take up to 45 days to be removed.  By law, the Department of Sanitation must give at least 30 days’ notice to the owner of the bin before it can be removed.  Bins can only be removed after the owner has been notified. </p>

recycling, clothing, clothes, garments, shirts, pants, sweater, sweaters, bin, container, sidewalk, block, blocking, obstruction, obstructing, box, charity, donation, donate

1406

http://www1.nyc.gov/nyc-resources/service/1406/service

2099-12-31T00:00:00.000

2015-10-30T09:04:46.000

2017-02-22T16:02:00.000

2002-12-12-17-47-15_000010083df9121640026a1b

Organized Crime and Tips

Provide information or tips about organized crime.

<p>The City accepts information and tips about organized crime.</p>

organized, information, intelligence, related, mob, mafia, gang, extortion, shake, down, gunrunning, gun, running

2164

http://www1.nyc.gov/nyc-resources/service/2164/service

2099-12-31T00:00:00.000

2016-11-29T20:15:41.000

2017-02-22T16:01:58.000

20031114-CFA3E518-16C6-11D8-96D3-AE7C71D2EA9E

Illegal Eviction or Lockout

Report an eviction or lockout by someone other than a City Marshal or Sheriff.

You can report commercial or residential landlords who lock out tenants, or who willfully deprive them of essential services such as electricity, heat, or water.<br><br>Only a City Marshal or Sheriff is allowed to carry out a Warrant of Eviction.

evicted, locked, changed, locks

1888

http://www1.nyc.gov/nyc-resources/service/1888/service

2099-12-31T00:00:00.000

2015-06-05T17:17:04.000

2017-02-22T16:01:59.000

20090114-42C80A02-E281-11DD-94EB-A9738F71194F

Stop Work Orders

Get information about Stop Work Orders or report work that is underway while an Order is in effect.

<p>The Department of Buildings (DOB) issues a Stop Work Order when it finds a violation of the Administrative Code or Zoning Resolution of the City of New York. No work may occur at the site until DOB issues an order to rescind. The Stop Work Order contains instructions on how to schedule a site reinspection and request an order to rescind the Stop Work Order.</p> <p>You can report work being done while a Stop Work Order is in effect.</p>

SWO, dangerous, building, structure, damage, collapse, vacate, closure, close, closed, evacuation, safety, street, illegal, entry, area, work, perform, against, premises, construction site, rescind, zoning, failure, to, comply

2525

http://www1.nyc.gov/nyc-resources/service/2525/service

2099-12-31T00:00:00.000

2015-03-02T14:43:58.000

2017-02-22T16:01:58.000

20090318-01F9D8C8-13CA-11DE-87D7-AA5D0E902C70

Job Training and Placement Services for Youth

Get information about jobs and training for young adults.

The City provides employment training and placement services for teens and young adults.<br /><br />The City offers job-related services for students as well as young adults who do not attend school. The In-School Youth (ISY) and Out-of-School Youth (OSY) programs both include work-readiness training, leadership development, career exploration workshops, instruction and tutoring, support services, and follow-up. The Out-of-School Youth program offers training that will lead to employment opportunities.<br /><br />The United States Department of Labor's Job Corps is a free education and vocational training program open to select youth. Program participants learn a trade, earn a high school diploma or GED or TASC, and are paid a monthly allowance.

corp, corps, youth, child, employment, department, labor, dol, trade, diploma, high, school, career, placement, vocational, training, GED, program, employ, leadership, readiness, teen, teenager, summer, work, temp, OSY, out, drop-out, disconnected, YouthConnect, intern, ISY, in-school, job, CYAP, CUNY, at risk, internships, adult, economic, opportunity, hospitality, management, allied, health, business, financial, construction, job training, drop, at-risk, ready, internship, disconnect, Center , Economic, Opportunity, CEO, poverty , skills, development, YAIP, YAI, dycd, community, based, organization, CBO, Arbor, Education, Training, Center, Citizens, Advice, Bureau, Federation, Employment, Guidance Service, FEGS, Good, Shepherd, Southern, Queens, Park, Association, Supportive, Childrens, Advocacy, Network, Henkels, McCoy, Henry, Settlement, Mosholu, Montifiore Community Center, NYSARC, Opportunities, Better, Tomorow, Vannguard, Urban, Improvement , Wildcat, Young, Adult, Internship, Program, Youth, Youthline, YouthConnect, TASC

2535

http://www1.nyc.gov/nyc-resources/service/2535/service

2099-12-31T00:00:00.000

2016-07-15T14:00:23.000

2017-02-22T16:01:59.000

20050318-F57FF06E-97C2-11D9-A88D-B93589E56DC8

Public Plaza Complaint

Report a public plaza that is poorly maintained or not open to the public during posted hours. Public plazas are also known as privately owned public spaces.

<p>You can report a public plaza that is poorly maintained or not open to the public during posted hours. Public plazas are also known as 'privately owned public spaces.' All public plazas should contain a sign listing the hours that the space is open to the public. The sign should also list the features of the plaza such as the number of trees and the amount of seating.</p> <p>Public plazas are open areas located on private property. These spaces are required to be open to the public and generally contain features such as trees, benches, water features, and other design elements. Some spaces are open to the public 24 hours while others have been approved to close at night. Public plazas may also contain open air cafes and kiosks that serve food.</p>

public, plaza, private, ownership, POPS, open, close, lock, allow, no, not, pathway, public, space, maintain, fountain, gate, fence

2289

http://www1.nyc.gov/nyc-resources/service/2289/service

2099-12-31T00:00:00.000

2016-05-11T10:49:44.000

2017-02-22T16:01:59.000

2003-05-12-12-52-52_000010083ebfd16a40040f8c

Parking Ticket Assistance for Diplomat

Help with parking tickets given to diplomatic vehicles.

The Diplomatic Parking Review Panel provides information and assistance with parking tickets given to diplomatic and consular vehicles with license plates issued by the Department of State.

summons, review, vehicle, illegal, ticket, immunity, fine, diplomat, violation, consular,

2185

http://www1.nyc.gov/nyc-resources/service/2185/service

2099-12-31T00:00:00.000

2017-01-19T11:54:52.000

2017-02-22T16:01:58.000

20090318-D16F1EC0-13C9-11DE-88FA-FE788F81BC8F

Arrested Person Location

Find a person in police custody.

<p>The City provides information about people who were arrested in the last 24 to 48 hours and who have not yet seen a judge.</p>

arrest, inquiry, person, arrested, jail, locked, lock, up, find, crime, criminal, central, booking, incarcerated

1086

http://www1.nyc.gov/nyc-resources/service/1086/service

2099-12-31T00:00:00.000

2016-11-29T20:05:49.000

2017-02-22T16:01:58.000

20031203-6A6E016A-25A3-11D8-9A8D-D9E0BBE95033

Public Advocate

Get information about the independently elected official who reviews and investigates complaints about City services.

<p>Letitia James is the Public Advocate.</p> <p>The Public Advocate:</p> <ul> <li>Reviews and investigates complaints about City services</li> <li>Assesses whether agencies are responsive to the public</li> <li>Recommends improvements in agency programs and complaint handling</li> </ul>

elected, officials, complaint, coomplaint, about, city, services, agency, renter, report, card, ombudsman, HEAT, Heat, Enforcement, Tenants, Act, James, Letitia

2277

http://www1.nyc.gov/nyc-resources/service/2277/service

2099-12-31T00:00:00.000

2016-06-30T00:05:33.000

2017-02-22T16:01:59.000

20090811-356A6D2C-8683-11DE-8E9F-96DAE110FEB8

Project Reconnect Homeless Assistance

Get information about travel assistance for homeless people that have a housing option outside of New York City.

<p>Project Reconnect is for homeless people who are in a shelter or applying for shelter in New York City. If you have a place where you can live outside of the City and you qualify, the Department of Homeless Services (DHS) may be able to help you get one-way transportation by train, bus, or plane.</p> <p>To qualify for one-way transportation, you must have:</p> <ul> <li>A strong connection to a location outside of New York City</li> <li>Already identified an apartment or house where you can live</li> <li>A way to support yourself, either through a job or through a family member or other person</li> </ul> <p>For more information, you should speak to your case worker at your shelter or ask the DHS staff when applying for shelter at a homeless intake location.</p>

plane, airplane, fly, train, bus, ticket, go, home, free, relocate, relocation, return, back, reconnect

3601

http://www1.nyc.gov/nyc-resources/service/3601/service

2099-12-31T00:00:00.000

2015-08-27T13:46:21.000

2017-02-22T16:02:00.000

20120103-50840222-3639-11E1-ABAD-F7FE490DDD79

Business Legal Assistance

Get free legal advice and referrals for your business.

<p>The Department of Small Business Services' Business Solutions Centers offer free legal consultation on topics including:<br /> &#8226; business legal structure<br /> &#8226; contract or lease review<br /> &#8226; intellectual property protection</p><p>You can contact a Business Solutions Center to request an appointment.<br /></p>

Advocate, appointment, assistance, attorney, business, bono, center, consultation, contract, department, fee, free, intellectual, lawyer, lease, legal, pro, property, protect, request, review, schedule, services, small, solutions, structure

2827

http://www1.nyc.gov/nyc-resources/service/2827/service

2099-12-31T00:00:00.000

2013-09-29T08:06:36.000

2017-02-22T16:01:59.000

20120711-17633CAE-CB8C-11E1-AF8D-8DC55CC16204

Vehicle Exhaust Complaint

Report visible exhaust from a vehicle.

You can report visible exhaust from a vehicle.

visible, excessive, smoke, exhaust, pipe, car, truck, bus, odor, carbon, monoxide, auto, automobile, heavy, thick

2683

http://www1.nyc.gov/nyc-resources/service/2683/service

2099-12-31T00:00:00.000

2015-07-07T10:09:24.000

2017-02-22T16:01:59.000