311 Web Content - Services

20090202-B1B9D4CE-F175-11DD-9C9D-F00F8DFB322E

Foreclosure Prevention

Get information and assistance with housing and legal counseling if you are a homeowner concerned about foreclosure.

The City provides referrals to community-based organizations that assist homeowners with educational, financial, and legal resources to combat predatory lending and prevent mortgage foreclosures.

CNYCN, Center for NYC Neighborhoods, Hurricane Sandy, Neighborhood Recovery Fund, Neighbors, NRF, NFR, grant, loan, money, insurance, FEMA, denial, Mortgage Assistance Program, MAP, IFR, Independent Foreclosure Review, mortgage assistance, MAP program, subprime, predatory lending, mortgage fraud, foreclosure, foreclosure prevention, mortgage, home loan, refinance, housing counseling, referral, mortgage advice, mortgage intervention, homeowner, realestate, scam, auction, subprime, servicer, lender, lis pendens, delinquency, default, HUD Program, mortgage counsel, FHA, landlord foreclosed, bank eviction, tenant eviction, foreclosure eviction, Obama Plan, HAMP, Loan Modification, Home Rescue Fair, Lien Sale, Property Tax Lien

1108

http://www1.nyc.gov/nyc-resources/service/1108/service

2099-12-31T00:00:00.000

2016-12-02T12:46:49.000

2017-02-22T16:01:58.000

2003-01-29-15-49-25_000010083e383e6740032497

Dense Smoke Complaint

Report dense or visible smoke from a chimney or ventilation system.

You can report visible dense smoke in the air from a rooftop chimney or ventilation system.

ventilation, chimney, system, rooftop, roof, top, smokestack, stack, black, gray, white, vent, building, top, HVAC, air, condition, exhaust, heavy, thick, vent, smoke

1502

http://www1.nyc.gov/nyc-resources/service/1502/service

2099-12-31T00:00:00.000

2015-07-07T10:03:49.000

2017-02-22T16:01:58.000

20080828-B0289400-7534-11DD-8E9F-96DAE110FEB8

Water Hardness

Get information about water hardness.

<p>You can get information about water hardness through the New York City Drinking Water Supply and Quality Report.</p><p>Hardness is a measure of dissolved calcium and magnesium in water. Instructions included with some dishwasher models direct you to contact your local water department for information on local water hardness before operating the appliance.</p>

water, hard, hardness, washer, dish, dishwasher, instructions, damage, quality, chemical, mineral, minerals, dissolved, dissolve

2717

http://www1.nyc.gov/nyc-resources/service/2717/service

2099-12-31T00:00:00.000

2015-08-20T16:59:50.000

2017-02-22T16:01:59.000

20110603-E947AADA-8DFC-11E0-BEF5-C43FC5DF8B12

Fatherhood Support and NYC Dads

Learn about programs to help fathers connect with their children and develop parenting skills.

<p>The Mayor's Fatherhood Initiative, which involves multiple agencies, launched in 2010 with four goals:</p> <ul> <li>Remove barriers that fathers may face in interacting with City agencies</li> <li>Make all City agencies as 'father friendly' as possible</li> <li>Assist in the creation of memorable moments between fathers and their children</li> <li>Support fathers as they increase their capacity to be good dads</li> </ul> <p>As part of the initiative, NYC DADS provides public outreach and hosts free events to help dads spend quality time with their children.</p>

father, fatherhood, dad, parent, support

1645

http://www1.nyc.gov/nyc-resources/service/1645/service

2099-12-31T00:00:00.000

2015-06-23T16:20:54.000

2017-02-22T16:01:58.000

2002-12-12-11-48-25_000010083df8bddc400260f5

City Record Newspaper

Get the official journal of New York City.

You can subscribe to the City Record, the official journal of New York City. The City Record is a daily newspaper that provides information about public hearings, agency rule changes, procurement actions, and contract awards. Mail and online subscriptions are available.

newspaper, daily, procurement, published, public hearing, agency rule change, procurement action, contract award, subscribe, subscription, journal, report, record

1389

http://www1.nyc.gov/nyc-resources/service/1389/service

2099-12-31T00:00:00.000

2014-12-04T12:42:53.000

2017-02-22T16:02:00.000

20050711-89F3D16E-F22E-11D9-8064-E7613988817B

Health Care Provider Hotline

Get information about the Provider Access Line for doctors and health care professionals.

The City has a dedicated phone line for use by doctors, nurses, and other health care providers. The Provider Access Line allows health care professionals to get current information about medical regulations, vaccines, requirements, alerts, forms, educational materials, and toolkits. The Provider Access Line also registers health care professionals into the Medical Reserve Corps, which provides volunteer medical and health care assistance during emergencies.

doctor, doctors, nurse, physician, provider, access, line, healthcare, advisory, anthrax, listeria, outbreak, pal, access, clinic, form, flu, shot, vaccine, vacine, m11q, refill, tobacco, toolkit, kit, action, smoke, smoking, campaign, electronic, health, records, technology, software, EHR, network, PCIP, Primary, Care, Information, Project, eClinicalWorks, prescription, pads, colonoscopy, direct, referral, form, bioterrorism, syndromes, symptoms, poster, quick, guide, contraception, birth, control, pediatrics, pedeatrics, baby, babies, children, infants, toddler, yellow, immunization, card, CH-31, lifetime, health, record, MRC, Medical, Reserve, Corps, health, care, proxy, form, DNR, do, not resucitate, patient, rights, mind, space, mindspace, teen, teens, youth, fact, sheet, factsheet, online, myspace, my, space, mental, health, depression, involuntary, medical, restraining, order, against, advice, seasonal, flu, H1N1, SO, swine, origin, novel, vaccine, Quantiferon-TB, Gold, test, Haiti, earthquake, ePrescription, meaningful, use, Medicare, Medicaid, regional, extension, center, NYC, REACH, IT, HIMSS, vendor, criteria, EMR, electronic, medical, record, HIE, health, information, exchange, eHealth, collaborative, Care coordination, PHR, personal, national, coordinator, patient, centered, medical, home, panel, management, eHearts, subsidy, training, seminar, conference, data, digit quality, reporting, security, privacy, billing, revenue, cycle, labs, pharmacy, herpes, jewish, circumcision, mohelim, metzitzah b'peh, oral, suctioning, suction

1917

http://www1.nyc.gov/nyc-resources/service/1917/service

2099-12-31T00:00:00.000

2016-06-10T11:01:09.000

2017-02-22T16:01:59.000

2003-03-28-15-20-36_000010083e84ae9b4003f626

Supermarket Shopping Guide

Get a guide to saving money at the supermarket.

You can get a guide to saving money at the supermarket.

supermarket, grocery, store, save, coupon

2591

http://www1.nyc.gov/nyc-resources/service/2591/service

2099-12-31T00:00:00.000

2015-05-01T10:07:50.000

2015-12-20T15:30:12.000

20090318-B5817BAE-13C9-11DE-8A4C-A4D6A6958654

Jury Duty

Get information about jury duty for City and State courts, as well as Federal courts for the Eastern and Southern Districts of New York.

<p>You can get jury duty information for City and State courts in New York City, including the State Supreme Court, as well as detailed information about jury fees and employee pay during jury duty.</p> <p>You can also get jury duty information from the Federal government for the United States Court of the Southern District of New York and the United States Court of the Eastern District of New York.</p> <p>The United States Court of the Southern District of New York includes the following counties:</p> <ul> <li>New York</li> <li>Bronx</li> <li>Dutchess</li> <li> Orange</li> <li> Putnam</li> <li> Rockland</li> <li> Sullivan</li> <li> Westchester</li> </ul> <p>The United States Court of the Eastern District of New York includes the following counties:</p> <ul> <li>Kings</li> <li> Queens</li> <li> Richmond</li> <li> Nassau</li> <li> Suffolk</li> </ul>

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1934

http://www1.nyc.gov/nyc-resources/service/1934/service

2099-12-31T00:00:00.000

2016-11-29T20:13:28.000

2017-02-22T16:01:59.000

20110110-756F7192-1CF5-11E0-BC2C-96DAE110FEB8

Animal Adoption

Information about adopting an animal in need of a home.

The City assists people who would like to provide a home for an animal. Adoptions must be done in person at one of three City Care Centers. 

animal, pet, dog, cat, shelter, pound, adopt, nycacc, cacc, acc, rabbit, microchip, micro, chip, implant

1051

http://www1.nyc.gov/nyc-resources/service/1051/service

2099-12-31T00:00:00.000

2016-04-05T09:42:41.000

2017-02-22T16:01:58.000

2002-12-06-12-19-00_000010083df0dc0840021b65

Burial Financial Assistance

Get help paying for funeral expenses.

<p>Low-income New York City residents may be eligible for up to $900 in financial assistance to meet funeral expenses of no more than $1700. You can get an application for benefits with written instructions.</p>

funeral, expense, assistance, death, need

1284

http://www1.nyc.gov/nyc-resources/service/1284/service

2099-12-31T00:00:00.000

2015-07-09T10:07:36.000

2015-12-16T15:30:11.000

20090318-DC91F232-13C9-11DE-8B46-F13EA95084F0

Lifeguard Complaint

Make a complaint about a lifeguard.

The City accepts complaints about absent or untrained lifeguards at private or public beaches and pools.

pool, monitor, drown, swim, beach, life, guard, untrained, lifesaving, life-saving, equipment, ocean, water, first, aid, first-aid, kit, train, safety, public, park, asleep

1981

http://www1.nyc.gov/nyc-resources/service/1981/service

2099-12-31T00:00:00.000

2013-09-29T08:58:33.000

2017-02-22T16:01:59.000

2003-09-04-13-00-00_000010083f576ccc4000e88b

Find a Parent Coordinator

Find a Parent Coordinator in a public school to address parent concerns.

The City provides contact information for Parent Coordinators at public schools. Parents and guardians of public school students may go to Parent Coordinators for help with school-related questions and problems.

parent, coordinator, school, complaint, concern, contact, talk, speak, meet, see, address, accountable, liaison, student, education, educate, teacher, principal, principle, issue, call, phone, number, name, who

1673

http://www1.nyc.gov/nyc-resources/service/1673/service

2099-12-31T00:00:00.000

2013-09-29T08:39:21.000

2017-02-22T16:01:58.000

20110811-74D84B9E-C427-11E0-B31B-B828E9963EC8

Snow Removal Private Contractor Bid

Bid from private contractor or tow truck company to assist with snow and ice removal.

<p>The City is seeking competitive bids from private contractors who will assist with plowing and snow hauling from streets on an 'as needed' basis during winter snowstorms when six inches or more of snow is forecast. Competitive bids can also be placed by tow truck companies who will assist with removing abandoned cars from city streets during snowstorms.</p>

snow, ice, tow truck, competitive, tow, truck, removal, equipment, abandoned, vehicle, dump, front, end, loader, truck, plow, bobcat, bob, cat, excavator, excavater, tractor, trailor, tow, truck, dump, truck, heavy-duty, roll-on, roll-off, private, contractor, register, registration, remove, dsny, sanitation, borough, office, operator

2498

http://www1.nyc.gov/nyc-resources/service/2498/service

2099-12-31T00:00:00.000

2016-08-25T08:54:03.000

2017-02-22T16:01:58.000

20090318-1479B4BE-13CA-11DE-9831-E5D1F680984D

Yellow Taxi Complaint

Make a complaint about a yellow taxi driver's rudeness, unsafe driving, or refusal to comply with a request, or a problem with vehicle maintenance.

<p>You can file complaints about yellow taxi drivers, and vehicles, including:</p> <ul> <li>Broken or missing equipment in the passenger car (broken air conditioning, heating, lights, windows, and seatbelts)</li> <li>Cell phone use while driving, including use of a hands-free headset</li> <li>Overcharging or demanding tips</li> <li>Refusing your requests, including requests for pick-up, change of radio volume, heat, or air conditioning</li> <li>Not driving safely</li> <li>Treating you rudely</li> <li>Dirty condition or bad odor in the vehicle, including cigarette smoke and body odor</li> <li>Business operating illegally or using unauthorized vehicles</li> <li>Not displaying a license, or displaying someone else's license</li> </ul> <p>It is against the law for a taxi driver on duty to refuse to pick you up because of race, disability, or destination within New York City.</p> <p>Taxi drivers are required to drive you to any destination in the five boroughs, the counties of Nassau and Westchester, and Newark/Liberty Airport.</p>

broken, damaged, equipment, door, car, seat, car-seat, seat-belt, EZ, E-Z, EZ-Pass, pass, violation, phone, cell, cellular, cellphone, wireless, speaker, handsfree, hands, bluetooth, fare, overcharge, ripoff, meter, running, EZpass, money, expensive, price, display, license, medallion, identification, refuse, pickup, pick, service, luggage, bag, pet, animal, carseat, seatbelt, request, deny, slow, route, long, loud, rude, harass, harras, bad, abusive, yell, yelling, curse, cursing, dirty, smell, odor, filthy, smelly, garbage, messy, clean, sanitary, dangerous, reckless, drive, speeding, speed, credit, debit, card, no, won't, take, reader, read, volume, off, sound, down, speaker, loud, cab, taxicab, taxi

2599

http://www1.nyc.gov/nyc-resources/service/2599/service

2099-12-31T00:00:00.000

2016-12-02T09:37:00.000

2017-02-22T16:01:59.000

2002-12-06-15-11-41_000010083df1047e40022ae3

City Council Agency Report

Get reports on a variety of City government topics.

The City prepares and publishes reports on a variety of topics pertaining to City government and services. You may request copies of these reports.<br /><br />Report topics change but in the past have included the City budget, the City technology infrastructure, a survey of public restrooms and public drinking fountains, and information on citizen satisfaction with City services.

topics, publishes, fountains, publication, legislation, study, oversight, councilman, councilmember, speaker

1381

http://www1.nyc.gov/nyc-resources/service/1381/service

2099-12-31T00:00:00.000

2017-02-06T14:33:31.000

2017-02-22T16:02:00.000

2002-12-06-19-07-55_000010083df13be440024273

Funeral Home Pricing Complaint

Make a complaint about a funeral home that does not provide an itemized list of merchandise and services.

You can make a complaint about funeral homes that do not provide itemized lists of merchandise and services. Funeral homes are required to provide this information.

funeral, death, casket, mortuary, embalm, bury, wake, pass, away, cremationprice, list, itemized, hidden costs, high pressure sales

2932

http://www1.nyc.gov/nyc-resources/service/2932/service

2099-12-31T00:00:00.000

2014-10-14T14:42:07.000

2017-02-22T16:01:59.000

2002-12-12-17-47-15_000010083df9120c400269fa

Shots Fired

Report gun shots fired.

The City accepts reports of gun shots fired.

shots, indicating, gun, transferred, gun shots, rifle, gunshot, gunfire

2442

http://www1.nyc.gov/nyc-resources/service/2442/service

2099-12-31T00:00:00.000

2015-06-05T17:23:43.000

2016-01-01T15:30:11.000

20050509-98CF62F4-C0A9-11D9-BEB5-A4A747B418FD

Laundry Complaint

Make a complaint about a business that washes clothes or a self-service laundromat.

<p>You can make a complaint about a business that washes, dries, starches, or irons clothes, household linens, or other washable fabrics for the public or operates a public self-service laundromat with automatic or coin-operated machines. You can also make a complaint about:</p> <ul> <li>Unlicensed activity</li> <li>Inaccurate scales</li> <li>Unstaffed laundromats that fail to post required signage with the business name and telephone number for complaints</li> <li>Licensed laundromats that lose or damage your property</li> <li>Businesses that charge men and women different prices for the same service</li> </ul> <p>The City will not accept complaints about:</p> <ul> <li>Lost or damaged items using automatic or coin-operated machines</li> <li>Sanitation problems</li> </ul> <p>Laundromats can set prices, including a charge for hot water usage, and must disclose prices. You must beware and shop around for the best prices.</p>

laundromat, laundry, washateria, deceptive, advertise, price, hour, illegal, charge

2989

http://www1.nyc.gov/nyc-resources/service/2989/service

2099-12-31T00:00:00.000

2014-10-14T14:43:46.000

2017-02-22T16:02:00.000

2003-06-11-10-55-52_000010083ee742fc400035dd

Immigration Assistance from Community-Based Organizations

Get help for an immigrant, including English or citizenship classes and counseling.

The City offers free services to immigrants through community-based organizations. These services include:<br /><br /> <ul class='dashes'> <li>Citizenship application assistance</li> <li>English as a second language </li> <li>United States civics and citizenship classes</li> <li>Counseling</li> </ul>

citizen, naturalization, permanent, resident, foreigner, citizenship, immigrant, civic, esl, english, second, language, class, cbo, course, application

1893

http://www1.nyc.gov/nyc-resources/service/1893/service

2099-12-31T00:00:00.000

2016-07-15T14:00:59.000

2017-02-22T16:01:58.000

2002-12-12-17-47-15_000010083df9121940026a27

Donate to the New York Police Department

Donate money to the New York Police Department.

The City accepts contributions to the New York Police Department (NYPD) through the New York City Police Foundation.

donate, foundation, NYPD, money

2237

http://www1.nyc.gov/nyc-resources/service/2237/service

2099-12-31T00:00:00.000

2013-09-29T09:16:03.000

2017-02-22T16:01:59.000

20070924-083C8A96-6A9D-11DC-AB3E-91011E383D20

Noise from Animal Other Than Dog

Report noise from a domestic animal other than a dog.

You can report noise from domestic animals other than dogs.

noise, domestic, bird, parrot, cat, hiss, screech, cry, squawk, caged

2097

http://www1.nyc.gov/nyc-resources/service/2097/service

2099-12-31T00:00:00.000

2015-07-07T10:05:13.000

2017-02-22T16:01:58.000

20150112-7598C4FE-9A80-11E4-95ED-8E21F7DE1E73

Housing Rules and Regulations for NYC Owners and Tenants

Information about rules and regulations for owners and renters of City apartments.

<p>Renters and landlords of residential buildings in the City have rights and responsibilities to maintain residential property. The Department of Housing Preservation and Development enforces the New York State Multiple Dwelling Law and the New York City Housing Maintenance Code. You can get more information by reading 'The ABCs of Housing,' a guide available in English, Spanish, Arabic, Chinese, Haitian Creole, Korean, and Russian.</p> <p>Some of the issues covered in the guide include:</p> <ul> <li>Heat and hot water</li> <li>Lead-based paint</li> <li>Window guards</li> <li>Carbon monoxide and smoke detectors</li> <li>Bedbugs</li> <li>Mold</li> <li>Rent regulation</li> <li>Foreclosure</li> <li>Housing lotteries</li> <li>Discrimination</li> <li>Harassment</li> <li>Legal assistance</li> <li>Housing Court</li> <li>Eviction</li> </ul>

ABCs, housing, maintenance, multiple dwelling, apartment, residential, code, brochure, booklet, Housing Information Guide, harassment, rent, eviction, court

4706

http://www1.nyc.gov/nyc-resources/service/4706/service

2099-12-31T00:00:00.000

2016-06-27T14:37:05.000

2017-02-22T16:01:59.000

20090318-ED08E3BE-13C9-11DE-9A3B-EDA3DF0FE3A5

Truck Routes and Regulations

Get information about truck routes and regulations. Report a truck driving on a road where it is not allowed.

The City regulates truck traffic and provides information about truck routes and regulations. You can report a truck on a street or roadway where truck traffic is not allowed.

policy, survey, opinion, van, commercial, traffic, safety, road, street, highway, route, mobility, truck, information, 18, wheel, drive, unauthorized, vehicle, operate, delivery, routes, restrictions, cargo, advertise, advertising, sign, signage, letter, lettering, font, type, graphics, word, color, picture, logo, owner, name, door, ownership, panel, rules, regulations, parkway, moving, uhaul, u-haul, ryder, restrictions, brochure

2654

http://www1.nyc.gov/nyc-resources/service/2654/service

2099-12-31T00:00:00.000

2015-12-07T11:12:44.000

2017-02-22T16:01:59.000

20090318-E3C98362-13C9-11DE-8ADB-EE3C96C3A5E7

Public School Enrollment

Get information about the admissions process for public elementary, middle, and high schools.

<p>The City provides information about the enrollment process for public elementary, middle, or high schools, including specialized high schools.</p>

certificate, register, proof, grade, admission, acceptance, accept, criteria, entry, admit, admittance, zone, choice, attendance, attend, matriculate, matriculation, magnet, charter, district, gifted, transfer, placement, enroll, enrollment, eligibility, age, residence, registration, early, child, go, region, satellite, school age, elementary, middle, junior high, intermediate, return, re-enroll, drop, out, drop-out, dropout, ged, school, counselor, learning, support, center, spring, diploma, counseler, counciler, option, back, left, apply, highschool, fair, forum, workshop,secondary, application, select, small, specialized, new, ninth, tenth grade, freshman, sophomore, due, timeline, date, eighth, open, house, summer directory, July, August, making, choices, technical, career, performing, visual, arts, audition, supplementary, round, match, grades, admissions, SHSAT, test, schoolsecondary, ninth grade, eleventh grade, twelfth grade, junior, senior, student, parent, family, seminar, choosing, choose, public, unzoned, middleschool, assignment, HS, special, education, testing, extracurricular, students, kindergarten, kindergarden

2295

http://www1.nyc.gov/nyc-resources/service/2295/service

2099-12-31T00:00:00.000

2016-11-29T20:17:32.000

2017-02-22T16:01:58.000

2002-12-12-20-22-23_000010083df936aa40026f64

Septic Tank Cleaning

Get information about the requirements for cleaning a septic tank.

<p>The City provides permits to clean septic tanks by discharging the waste into the City's sewer system. Permits are only supplied to commercial sewage haulers.</p> <p>If you are a property owner, you must contact a septic hauler to have a septic cleaned.</p> <p> </p>

septic, public sewer, sewer, sewage, tank, full, empty, clean

1403

http://www1.nyc.gov/nyc-resources/service/1403/service

2099-12-31T00:00:00.000

2015-03-02T14:22:24.000

2017-02-22T16:02:00.000

20050318-1833CB28-97F3-11D9-81A6-D29128CBEFB5

Organ and Tissue Donation Registration

Register to be an organ and tissue donor.

You can register to be an organ and tissue donor. The State's Organ and Tissue Registry is voluntary, and there are no age limitations on who can donate. If you are younger than 18 years of age, you must have a parent's or guardian's consent.

kidney, liver, heart, registry, donor, transplant, hospital, dead, pilot, program, OPU, preservation

2157

http://www1.nyc.gov/nyc-resources/service/2157/service

2099-12-31T00:00:00.000

2015-07-01T16:13:58.000

2016-12-12T15:30:11.000

20130711-6B72A18E-EA6E-11E2-B20C-96DAE110FEB8

Report Location of Public Access Defibrillators

You can report public access defibrillator locations.

<P>With the public's help, the City is collecting information about the locations of Automated External Defibrillators (AEDs). By reporting the location of an AED, you can help the City build a database for a free Fire Department mobile application that will search for nearby AEDs. </P> <P>You can enter detailed information on AED locations through an online form. Make sure you know the name and address of a location and any other location-specific information. <BR></P> <P>AEDs are machines with internal computers that are designed to analyze the patient&#8217;s heart rhythm to determine if a &#8220;shock&#8221; is needed. </P> <P>A patient in cardiac arrest may present a heart rhythm that is either &#8220;shockable&#8221; or &#8220;not shockable.&#8221; Patients showing &#8220;shockable&#8221; rhythms represent those who are most likely to survive, and the most common rhythm that these patients show is called ventricular fibrillation (VF).  The treatment for patients in VF is defibrillation. <BR></P>

Wed, Automated External Defibrillator, location, information, form, heart, attack, heartattack, AED, web, app, application, help, chest, pain, firbrilator, defibrilator

2345

http://www1.nyc.gov/nyc-resources/service/2345/service

2099-12-31T00:00:00.000

2016-12-07T15:07:02.000

2017-02-22T16:01:59.000

2002-12-12-19-36-03_000010083df92bd040026cf4

Sign Hanger License

Apply for a sign hanger's license.

The City issues licenses for master and special sign hangers.

application, master, special

2463

http://www1.nyc.gov/nyc-resources/service/2463/service

2099-12-31T00:00:00.000

2013-09-29T09:32:30.000

2015-12-16T15:30:11.000

20040302-0F8F086A-6C9E-11D8-A985-A2C8C5A8488A

Floor Varnish Safety

Get information about how to use floor finishing products safely.

The City provides information about using floor varnishes and alternative products safely. Specific information about the moisture-cure products and their potential danger is also available.

flooring, finish, polyurethane, moisture, cure, urethane, covering, lacquer, lacker, laquer, varnish, coat, surface, moisture-cure, moisturecure

2381

http://www1.nyc.gov/nyc-resources/service/2381/service

2099-12-31T00:00:00.000

2016-06-03T18:07:06.000

2016-12-12T15:30:13.000

2002-12-05-23-38-55_000010083df029e44001f2f4

Transportation for Youth Organizations

Get information about a program that provides transportation to and from organizations that provide youth services.

The City's Youth Transportation program offers group passes for travel on New York City subways to youth-serving organizations.

free, summer, transportation, group, train, subway, passes, transport, school, trip, pass, MTA, youth

2635

http://www1.nyc.gov/nyc-resources/service/2635/service

2099-12-31T00:00:00.000

2016-07-15T14:01:50.000

2016-12-03T15:30:14.000

20131010-45F2364E-31F0-11E3-96B1-CF8C20EF25A8

Vital Records Attorney Protocol

Guidelines for an attorney submitting a vital records request on behalf of a client

The New York City Department of Health & Mental Hygiene’s Office of Vital Records has established protocol for attorneys that assist entitled applicants with their requests for vital records. Attorneys may submit requests for NYC birth and death certificates on behalf of clients only when they follow the instructions for submitting an order with the required materials.

Birth, Death, Certificate, Attorney, Protocol, Lawyer, Submit, Obtain, Process, Client, Baby, Newborn, Funeral

3101

http://www1.nyc.gov/nyc-resources/service/3101/service

2099-12-31T00:00:00.000

2016-06-03T18:09:51.000

2016-12-12T15:30:12.000

20050610-44F8B8D2-D9DC-11D9-8276-B9A9B7812729

Burning Garbage

Report burning garbage, either outdoors or in an illegal incinerator.

The City accepts reports of burning garbage outdoors. Burning garbage outdoors is illegal in New York City. Incinerators are also illegal except in some medical facilities.

incinerator, incinerater

1293

http://www1.nyc.gov/nyc-resources/service/1293/service

2099-12-31T00:00:00.000

2016-10-24T10:53:09.000

2016-12-12T15:30:11.000

20090318-049DC6D4-13CA-11DE-B4FB-D5981CE15F8B

Mobile Telecom Equipment

Get information about telecommunications equipment located on light poles and utility poles. Make a complaints about the installations.

<table align='right' border='0' cellpadding='3' cellspacing='0' width='188'> <tbody> <tr> <td><img title='Mobile telecom equipment' src='/portal/apps/311_service_images/mobile telcom equipment.jpg' border='1' width='188' /></td> </tr> </tbody> </table> <p>The City provides information about telecommunications boxes and antennae installed on light poles and utility poles to provide wireless services throughout New York City. The City accepts complaints about the installations if they are broken, damaged, dirty or faulty.</p> <p>There are currently seven companies with franchises from the City to install and maintain mobile telecommunications equipment for their own private networks. These companies are: <br /></p> <ul> <li>Crown Castle Solutions Corp.</li> <li>Dianet Communications, LLC</li> <li>ExteNet Systems, Inc.</li> <li>IDT Business Services, LLC</li> <li>Lexent Metro Connect, LLC</li> <li>Mobilitie, LLC</li> <li>NextG Networks of NY, Inc.</li> </ul> <div style='position: absolute; left: -40px; top: -25px; width: 1px; height: 1px; overflow: hidden;' data-mce-bogus='1' class='mcePaste' id='_mcePaste'></div>

telecommunication, equipment, box, antenna, street, pole, curved, mobile, telecom, franchise, wireless, cell, phone, poletop

2030

http://www1.nyc.gov/nyc-resources/service/2030/service

2099-12-31T00:00:00.000

2015-04-03T14:58:45.000

2016-12-12T15:30:12.000

20151204-A542CFA4-9AD1-11E5-8BEA-52D392EE9A24

NY Connects

Information on choices for living at home or in a long term setting for seniors, and for children and adults with a disability.

<p>NY Connects is a trusted service to get free information about the range of supports that can help you remain independent in your daily life, whether you want to live in your home, a nursing home or other residential setting.</p> <p>NY Connects serves individuals of all ages and income levels wanting to learn more about long term care, services and supports in New York City.</p> <p>Staff members at each of the five NY Connects sites (one in each borough) can offer useful information and connect you to local services and programs.</p>

long, term, care

5401

http://www1.nyc.gov/nyc-resources/service/5401/service

2099-12-31T00:00:00.000

2016-07-08T13:09:58.000

2016-12-12T15:30:13.000

2002-12-05-21-00-02_000010083df004b34001e424

Sanitation Vehicle Accident

Report an accident involving a garbage truck, snow plow, or other Department of Sanitation vehicle.

The City accepts reports of accidents involving a garbage truck, snow plow, or other sanitation vehicle. Claim forms must be filed within 90 days of the accident.

accident, sanitation, allegation, vehicle, collision, truck, crash, damage, garbage, plow, sweeper, snowplow, snow

2397

http://www1.nyc.gov/nyc-resources/service/2397/service

2099-12-31T00:00:00.000

2013-09-29T09:27:36.000

2016-12-12T15:30:11.000

20090318-D413D760-13C9-11DE-8631-9E68C08400A5

Gaming Cafe License

Apply for or renew a license for a business with three or more computers for playing games.

The City licenses gaming cafes.<br><br>A business must have a Gaming Cafe License to have three or more publicly accessible computers or electronic devices for playing games. The business is also required by law to post a truancy sign.

video, game, internet, cafe

2929

http://www1.nyc.gov/nyc-resources/service/2929/service

2099-12-31T00:00:00.000

2015-04-30T17:03:58.000

2016-12-12T15:30:12.000

20140221-E8C8F82C-9B26-11E3-8B63-A47E7B155EBB

Health Insurance Coverage Application Assistance

Get contact information for an assistor who can meet with you in person to help you sign up for affordable health insurance.

<p>You can take advantage of affordable health insurance options made possible by the Affordable Care Act.</p> <p>The open enrollment for many New Yorkers is from November 1, 2016, to January 31, 2017.</p> <p>You can get more information about enrolling in health insurance online, by phone, or in person.</p> <p>If you'd like to get information online, visit nystateofhealth.ny.gov, or you can call (855) 355-5777.</p> <p>To get help in person, make an appointment to meet with an assistor, who will:</p> <ul> <li>Find out if you qualify for public health insurance coverage, including Medicaid</li> <li>Find out if you qualify for financial help to pay for private health insurance coverage</li> <li>Help you sign up for health insurance coverage</li> </ul>

health, insurance, benefit, exchange, subsidy, Affordable, Care, Act, ObamaCare, Obama, Care, federal, health, care, reform, uninsured, small, business, insurance, mandate, employer, plan, marketplace, premium, tax, credit, subsidies, private, commercial, ACA, coverage, help, paying, law, NYS, NY, New, York, State

3820

http://www1.nyc.gov/nyc-resources/service/3820/service

2099-12-31T00:00:00.000

2016-10-28T09:25:32.000

2016-12-12T15:30:13.000

20090318-EB96AF16-13C9-11DE-BC64-B789023E9F93

Towing License

Apply for or renew a license for a tow truck driver or business with tow trucks.

The City licenses tow truck companies and drivers.<br /><br />A business must have a Tow Truck Company License to tow vehicles for profit. Any New York City based towing company towing a car within the City must be licensed. Tow trucks not based in New York City that pick up passenger vehicles within the City must also be licensed. Individuals must have a Tow Truck Driver License to drive a tow truck.<br /><br />A business that tows vehicles for any purpose other than profit must get a Tow Truck Exemption License. The City issues Tow Truck Exemption Licenses to:<br /><br /> <ul class='dashes'> <li>Vehicle Dismantlers</li> <li>Public Transportation</li> <li>Bus Companies</li> <li>Taxi or Limousine Companies</li> <li>Motor Vehicle Rental Agencies</li> <li>School Bus Operators</li> <li>Public Utility Companies</li> </ul>

tow, towtruck, medallion, darp, rotow, renew, expire, permit, grace, term, length, status, update, apply, application, pending, automobile, car, vehicle, garage, breakdown, stall, break, disabled, private

2624

http://www1.nyc.gov/nyc-resources/service/2624/service

2099-12-31T00:00:00.000

2015-04-30T17:20:21.000

2017-02-22T16:02:00.000

20090318-D54F14F0-13C9-11DE-933D-D160F682B778

Federal Jobs

Get information about Federal government jobs.

You can learn about and apply for jobs in the Federal government, including civil service jobs.

civil, career, employment, governmental, post, office, postal, service, exam, opening, hire, work

2913

http://www1.nyc.gov/nyc-resources/service/2913/service

2099-12-31T00:00:00.000

2015-08-20T16:53:45.000

2017-02-22T16:01:59.000

20090423-1049AD8C-3034-11DE-8E9F-96DAE110FEB8

Falsified Information on DOB Document Complaint

Make a complaint about the use of falsified information to get a Department of Buildings (DOB) document.

<P>Through the Special Investigations Unit, the City investigates complaints about people using falsified information to get Department of Buildings (DOB) documents. It is a misdemeanor crime to falsify information on any certificate, form, signed statement, application, report, or certification of correction for a violation. This crime is punishable by fine, imprisonment, or both fine and imprisonment.</P>

false, information, file, lie, fake, incorrect, application, permit, certification, statement, report, untrue

1638

http://www1.nyc.gov/nyc-resources/service/1638/service

2099-12-31T00:00:00.000

2016-04-07T12:04:52.000

2017-02-22T16:01:58.000

20140121-52137F38-82D0-11E3-9F48-B205810EB54E

Snow Information

Find out what you need to know during a snowstorm in NYC.

<p><b>Updates</b></p> <p>You can get snow updates from <b><a href='http://www1.nyc.gov/site/severeweather/index.page'>NYC Severe Weather</a></b>. You can also register for <b><a href='https://a858-nycnotify.nyc.gov/notifynyc/'>Notify NYC</a></b> to get alerts sent to you by email, text, or phone.</p> <p><b>Delays and Suspensions</b></p> <p>Sometimes due to snow, <b><a href='http://www1.nyc.gov/nyc-resources/service/1029/alternate-side-parking-or-street-cleaning'>alternate side parking</a> </b>may be suspended. Garbage, recycling, and organics collections may also be delayed or suspended. When that happens, you can't make a <b><a href='http://www1.nyc.gov/nyc-resources/service/2031/missed-garbage-recycling-or-organics-collection'>missed collection complaint</a></b> for that day.</p> <p>You can get the latest status of alternate side parking and garbage, recycling, or organics collection:</p> <ul> <li>On <a href='http://www1.nyc.gov/311/index.page#status'><b>NYC.gov</b></a></li> <li>By <a href='https://twitter.com/nyc311'><b>@NYC311</b></a> on Twitter or <a href='https://twitter.com/NYCASP'><b>@NYCASP</b></a> for ASP suspensions only</li> <li>On the <a href='http://www1.nyc.gov/nyc-resources/service/5460/311-mobile-app'><b>NYC311 App</b></a></li> </ul> <p><b>Schools</b></p> <p><b><a href='http://www1.nyc.gov/nyc-resources/service/5641/public-school-closures-and-delays'>New York City public schools</a> </b>may close or delay opening because of snow. School bus service may also be impacted. You can get the latest public school status:</p> <ul> <li>On <a href='http://www1.nyc.gov/311/index.page#status'><b>NYC.gov</b></a></li> <li>By <a href='https://twitter.com/nyc311'><b>@NYC311</b></a> on Twitter</li> <li>On the <a href='http://www1.nyc.gov/nyc-resources/service/5460/311-mobile-app'><b>NYC311 App</b></a></li> </ul> <p>For information about charter, private, or parochial schools and colleges, contact them directly. For information about CUNY colleges, check the <b><a href='http://www2.cuny.edu/' title='CUNY website'>CUNY website</a>.</b></p> <p><b>Government Offices and Courts</b></p> <p>City and State government offices, courts, and service centers may also be impacted by snowstorms, including:</p> <ul> <li>City Agencies</li> <li><b><a href='http://www1.nyc.gov/nyc-resources/service/1457/new-york-courts'>Courts</a></b></li> <b> </b> <li><b><a href='http://about.usps.com/news/service-alerts/welcome.htm?'>Post offices and mail delivery</a></b></li> <b> </b> <li><b><a href='https://dmv.ny.gov/contact-us/cancellations-closings-and-delays'>Department of Motor Vehicles</a></b></li> <b> </b> <li><b><a href='http://www1.nyc.gov/nyc-resources/service/1967/libraries'>Libraries</a></b></li> </ul> <p>For information on changes to hours of operation and services, you can contact the locations directly or check their website.</p> <p><b>Public Transportation</b></p> <p>For information about MTA public transportation, including subways, buses, Long Island Railroad, Metro-North Railroad, and Staten Island Railroad, check <b><a href='http://www.mta.info/'>MTA's website</a>.</b> For information about Staten Island Ferry service changes, you can <b><a href='http://www.nyc.gov/html/dot/html/contact/email_signup.shtml'>sign up for email updates and alerts</a></b>.</p> <p><b>Roadways</b></p> <p>You can <b><a href='http://www1.nyc.gov/nyc-resources/service/2808/snow-or-ice-on-roadway-removal'>make a complaint about snowy or icy roadways</a></b>. When a storm operation is underway, these complaints are used to monitor the storm and there is no response to individual plowing or spreading requests. After the storm operation ends, individual complaints will receive a response.</p> <p>You can go to <b><a href='http://maps.nyc.gov/snow/'>PlowNYC</a></b> to see plowing progress in real-time.</p> <p><b>Sidewalks</b></p> <p>Property owners must clear snow from their sidewalks. After owners have had an appropriate amount of time to shovel, you can <b><a href='htt

snowstorm, snow, removal, weather, severe

3640

http://www1.nyc.gov/nyc-resources/service/3640/service

2099-12-31T00:00:00.000

2017-02-09T12:14:29.000

2017-02-22T16:01:59.000

20090318-E4040244-13C9-11DE-8551-C0AAB81A6FB1

Quit Smoking Assistance

Get help to quit smoking.

<!-- Netop Live Guide Monitor Tag --> <script type='text/javascript'><!-- function LgTrackingTag(){var s=document.createElement('script');s.type='text/javascript';s.charset='utf-8';s.src=document.location.protocol+'//clients-liveguide01us.netop.com/track.php?LiveGuideUID=Uc9dpPSo0algsc6ms6tV5l0&url='+escape(window.location);if(document && document.body)try{document.body.appendChild(s);}catch(e){}else document.write(s);} if(window.attachEvent)window.attachEvent('onload',LgTrackingTag);else window.addEventListener('load',LgTrackingTag,false); // --></script> <!-- Netop Live Guide Monitor Tag --> <p>The New York State Smokers' Quitline provides individualized coaching and a free starter kit for eligible smokers who are trying to stop smoking.</p> <p>You can get information, resources, and tools to help you, a friend, or a family member stop smoking from the City's NYC Quits website .</p> <p>Quit Smoking Clinics throughout NYC provide supportive counseling and medication. Services are provided at little or no cost.</p> <p>Quit-smoking medications are covered for Medicaid enrollees, including Medicaid Managed Care, and Family Health Plus. Your doctor can write you a prescription for patches, gum, and other medications to help you quit.</p>

quit, smoking, assistance, cigarette, nicotine, cessation, free, smoke, patch, clinic, facility, counsel, medication, treat, addiction, lozenges, losenges, lossenges, use, instructions, guidelines, application, gum, chew, park, quit, smoking, forget, not, working, dental, dentures, anti-smoking, television, TV, ads, posters, NPG, nicotine, patch, gum, program

2300

http://www1.nyc.gov/nyc-resources/service/2300/service

2099-12-31T00:00:00.000

2017-02-17T12:14:26.000

2017-02-22T16:01:59.000

20091112-A6FA73A0-CFCC-11DE-8E9F-96DAE110FEB8

Cross Connection and Backflow Prevention

Information about the City's backflow prevention program.

The Department of Environmental Protection (DEP) requires certain businesses to install and operate approved backflow prevention devices. Backflow prevention devices stop contaminated water or chemicals from flowing back into the drinking water supply if there is a sudden or unexpected change in water pressure. DEP answers questions about these devices and general questions about the program.

backflow, prevention, preventor, cross, connect, connection, pollution, business, commercial, regulation, water, waste, wastewater, sewer

1474

http://www1.nyc.gov/nyc-resources/service/1474/service

2099-12-31T00:00:00.000

2015-03-02T15:05:19.000

2017-02-22T16:01:59.000

20080407-8B4276FA-04A6-11DD-B98E-9E74B780EE8F

Street Naming Request

Get information about having a City street co-named.

You can contact your local community board to request information about how to have a City street co-named.

street, rename, name, coname, co-name, avenue, change, renamed

2543

http://www1.nyc.gov/nyc-resources/service/2543/service

2099-12-31T00:00:00.000

2015-06-08T10:52:17.000

2017-02-22T16:01:59.000

2002-12-06-11-01-23_000010083df0c9d4400205b5

Unclaimed Funds

Get information about whether the State owes you unclaimed funds.

<p>You can find out if you or your business are owed money. You can also get information about how to claim the funds.</p>

unclaimed, funds, determining, retrieve, unclaimed funds, money, OTB, accounts, abandoned, property, bank

2656

http://www1.nyc.gov/nyc-resources/service/2656/service

2099-12-31T00:00:00.000

2016-11-29T20:20:09.000

2016-12-12T15:30:12.000

20040323-5D013058-7CEF-11D8-A461-B8E69820686A

Head Start Program

Get information about educational programs and activities for children ages 3 and 4.

<p>The Head Start program provides free child development activities and educational programs in the community for children ages 3 and 4 and for their families. The program is available to eligible families through ACS-contracted EarlyLearn NYC programs.</p>

headstart, child, activity, education, community, childcare, day, care, daycare, recertify, recertification, EarlyLearn, EarlyLearnNYC, Early, Learn

1132

http://www1.nyc.gov/nyc-resources/service/1132/service

2099-12-31T00:00:00.000

2016-06-03T13:26:55.000

2017-02-22T16:01:58.000

20090829-C257E640-94BD-11DE-8E9F-96DAE110FEB8

Flu Vaccine Shot

Find a location to get a flu shot.

The Health Department recommends that every New Yorker 6 months and older gets vaccinated with a shot this season. <p>Young children between 6 months and 5 years old are considered to be at high risk for the flu and should get vaccinated as soon as possible.</p> <p>Others who are at high risk for flu complications include:</p> <ul> <li>People 65 years and older</li> <li>Pregnant women</li> <li>People with underlying medical conditions such as asthma, diabetes, or heart disease</li> </ul> <p>The flu vaccine is widely available throughout the city. Visit your health care provider or check with nearby pharmacies to see if they have flu vaccine. Pharmacies only vaccinate adults 18 years and older.</p> <p>The Health and Hospitals Corporation's (HHC) public health clinics and the Health Department's immunization clinic are also offering the vaccine and serve both adults and children.</p>

flu, shot, H1N1, SO, novel, vaccine, shots, nasal, spray, FluMist, vaccinated, prevention, thimersol, mercury, preservative, free, weekend, clinics, immunize, sick

1725

http://www1.nyc.gov/nyc-resources/service/1725/service

2099-12-31T00:00:00.000

2017-01-26T08:59:20.000

2017-02-22T16:01:59.000

2002-12-12-19-36-03_000010083df92b9d40026c56

Material and Equipment Acceptance Application

Apply for material and equipment acceptance.

The City requires that manufacturers get material and equipment acceptance from the Department of Buildings before certain products may be used in New York City. You will get an approval number from the Agency after they confirm that the product meets all regulations and standards required by the Building Code. You can also apply for approval by writing to:<br /><br />Department of Buildings:<br />280 Broadway, 7th Floor<br />New York, NY 10007

certification, MEA, product, manufacturer, laboratory, performance

2004

http://www1.nyc.gov/nyc-resources/service/2004/service

2099-12-31T00:00:00.000

2016-04-07T12:06:11.000

2017-02-22T16:01:59.000

20040430-9A2C2D84-9AE5-11D8-8FCB-9C4F53E6DEC4

Water Saver Workbook

Get a workbook that teaches children to conserve water.

The City provides a workbook to encourage children to help conserve water.

DEP, water, workbook, guide

2724

http://www1.nyc.gov/nyc-resources/service/2724/service

2099-12-31T00:00:00.000

2013-09-29T09:48:51.000

2017-02-22T16:01:59.000

20090318-B143ADDC-13C9-11DE-A6A0-E4AECE7B3C2A

Animal Abuse

Report animal abuse or cruelty.

<p>New York State law defines animal cruelty as a situation where a person causes unjustified harm, pain, or suffering to an animal or neglects an animal's care by not providing it with proper food, water, medical care, or suitable shelter. The New York Police Department investigates reports of animal abuse or neglect.</p>

animal, cruel, inhumane, pet, dog, cat, horse, beat, burn, hit, whip, harm, aspca, society, prevention, torture, enforcement, hoard, ematiated, skinny, starved, kick, unfed

1057

http://www1.nyc.gov/nyc-resources/service/1057/service

2099-12-31T00:00:00.000

2015-08-10T10:09:37.000

2017-02-22T16:01:59.000