311 Web Content - Services

20050121-DAF804BA-6BDB-11D9-A981-B1C734F39221

Site Safety Manager Complaint

Make a complaint about a licensed construction site safety manager.

The City accepts complaints about licensed construction site safety managers.

report, worker, file

2471

http://www1.nyc.gov/nyc-resources/service/2471/service

2099-12-31T00:00:00.000

2013-09-29T09:32:01.000

2017-02-22T16:01:59.000

20090318-F8E85962-13C9-11DE-9CAF-E9FAABBA817E

Curb Cut Permit

Apply for a permit to create or modify a curb cut.

<p>You need a permit to create or modify a curb cut. The Department of Buildings regulates curb cut projects to ensure that they meet size and location requirements.</p> <p>To apply for a Curb Cut Permit, you can download the PW1 Plan or Work Approval Application form online or pick up a copy at a Department of Buildings (DOB) Borough Office.</p>

sidewalk, driveway, access, permit

1478

http://www1.nyc.gov/nyc-resources/service/1478/service

2099-12-31T00:00:00.000

2016-04-07T12:03:51.000

2017-02-22T16:01:58.000

2002-12-12-17-47-15_000010083df9121340026a0f

Cop Shot Tips

Provide information or tips about the shooting of a police officer.

The City accepts tips about incidents where a person shot a gun at a police officer.<br><br>A $10,000 reward is available to anyone with information that leads to an arrest and conviction. You do not need to provide information about yourself to provide a tip.

shooting, officer, police, shoot, reward, anonymous, name, no, not, given, withhold, withheld

1453

http://www1.nyc.gov/nyc-resources/service/1453/service

2099-12-31T00:00:00.000

2015-03-02T14:20:16.000

2015-12-16T15:30:12.000

20090318-E8EB062C-13C9-11DE-B129-D16CBD2BAA64

Street Con Game Complaint

Report a street con game, such as three card monte.

The City accepts reports of street gambling or street con games such as three card monte.

monte, games, progress, con, shell, gambling, three card, monty, hustle, hustler, artist, confidence, right, now, current, present, gamble, often, always, repeated, repeatedly

2532

http://www1.nyc.gov/nyc-resources/service/2532/service

2099-12-31T00:00:00.000

2013-09-29T09:35:42.000

2017-02-22T16:01:58.000

20071108-99359664-8E1A-11DC-92AC-C9A8DD2B714C

Noise Safety Health

Get information about preventing noise-induced hearing loss.

You can get health and safety information about noise and how to prevent noise-induced hearing loss. <div style='position: absolute; left: -40px; top: -25px; width: 1px; height: 1px; overflow: hidden;' data-mce-bogus='1' class='mcePaste' id='_mcePaste'></div>

noise, noisy, loud, hear, hearing, noise-induced, loss, deaf, deafness, occupational, community

2104

http://www1.nyc.gov/nyc-resources/service/2104/service

2099-12-31T00:00:00.000

2016-06-03T18:04:26.000

2017-02-22T16:01:58.000

20090318-FD23B440-13C9-11DE-BB89-9B8E6CA8A48E

Fire Hydrant for Commercial Use Permit

Apply for a permit for commercial use of a fire hydrant.

The City issues permits for commercial use of a fire hydrant.

required, days, expressway, license, open, operate, use, water, spray, summer, unlock, cap, pump, wet, shower, construction, authorize, transit, site

1702

http://www1.nyc.gov/nyc-resources/service/1702/service

2099-12-31T00:00:00.000

2013-09-29T08:41:19.000

2015-12-16T15:30:10.000

2003-03-04-16-20-29_000010083e6518a24003de64

Bulk Item Disposal

Learn about throwing away a large item that does not fit in a garbage bin or bag.

<p>A bulk item is something that is too large to fit into a garbage bin or bag. You can get free curbside removal of bulk items from residences.</p> <p>Bulk metal and rigid plastic items are collected on recycling collection days, while all other bulk items are collected on normal garbage collection days. There is no limit on the number of non-metal or metal items for each building.</p> <p>The following guidelines apply:</p> <ul> <li>Place large (4 feet by 3 feet or larger) non-recyclable items out the night before your last garbage day. They will be collected by the end of day on Saturday.</li> <li>Place small (less than 4 feet by 3 feet) non-recyclable items out the night before any garbage collection day.</li> <li>Put recyclable items (metal and rigid plastics) out the night before your recycling day.</li> <li>You must make an appointment for the pickup of any appliance containing CFCs or Freon, such as air conditioners and refrigerators.</li> <li>You cannot bring bulk items to the City's special waste disposal sites.</li> <li>Construction or renovation debris is considered commercial waste, unless you have done the work yourself and did not hire anyone to help. You can place up to six items (bags, bundles) curbside for home repair debris.</li> <li>All other bulk items placed out for collection must not be placed in the street, extend in front of another property, or impede pedestrian traffic. If you have a large amount of items, consider placing them out over several collection days.</li> </ul>

item, metal, bulk, cfc, curbside, item, appliance, bed, furniture, couch, stove, boiler, oven, large, artificial christmas tree, big, discard, throw away, trash, garbage, pick up, pick-up, dump, mattress, box spring, rug, carpet, radiator, lawn mower, snow blower, fiberglass, hay, bale, water, heater, pvc, sofa, construction, material, radio

1038

http://www1.nyc.gov/nyc-resources/service/1038/service

2099-12-31T00:00:00.000

2016-11-29T20:07:27.000

2017-02-22T16:01:59.000

20131220-AD71A0EE-69B2-11E3-82A3-C345EA5AA021

Speed Camera - New, Removal or Complaint

Request speed camera installation or removal, or make a complaint.

The Department of Transportation accepts online and written complaints and requests to inspect damaged or malfunctioning speed cameras. The agency also accepts requests for the installation or removal of speed cameras.  <br /><br />Written request should be mailed to:<br /><br />Commissioner, Department of Transportation<br />55 Water Street, 9th Floor<br />New York, NY 10041<br /><br />Requests will be responded to within 12 weeks of receipt.<!--[if gte mso 9]><xml> <o:OfficeDocumentSettings> <o:AllowPNG /> </o:OfficeDocumentSettings> </xml><![endif]--><!--[if gte mso 9]><xml> <w:WordDocument> <w:View>Normal</w:View> <w:Zoom>0</w:Zoom> <w:TrackMoves /> <w:TrackFormatting /> <w:DoNotShowRevisions /> <w:DoNotPrintRevisions /> <w:DoNotShowComments /> <w:DoNotShowInsertionsAndDeletions /> <w:DoNotShowPropertyChanges /> <w:PunctuationKerning /> <w:ValidateAgainstSchemas /> <w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid> <w:IgnoreMixedContent>false</w:IgnoreMixedContent> <w:AlwaysShowPlaceholderText>false</w:AlwaysShowPlaceholderText> <w:DoNotPromoteQF /> <w:LidThemeOther>EN-US</w:LidThemeOther> <w:LidThemeAsian>X-NONE</w:LidThemeAsian> <w:LidThemeComplexScript>X-NONE</w:LidThemeComplexScript> <w:Compatibility> <w:BreakWrappedTables /> <w:SnapToGridInCell /> <w:WrapTextWithPunct /> <w:UseAsianBreakRules /> <w:DontGrowAutofit /> <w:SplitPgBreakAndParaMark /> <w:EnableOpenTypeKerning /> <w:DontFlipMirrorIndents /> <w:OverrideTableStyleHps /> </w:Compatibility> <m:mathPr> <m:mathFont m:val='Cambria Math' /> <m:brkBin m:val='before' /> <m:brkBinSub m:val='&#45;-' /> <m:smallFrac m:val='off' /> <m:dispDef /> <m:lMargin m:val='0' /> <m:rMargin m:val='0' /> <m:defJc m:val='centerGroup' /> <m:wrapIndent m:val='1440' /> <m:intLim m:val='subSup' /> <m:naryLim m:val='undOvr' /> </m:mathPr></w:WordDocument> </xml><![endif]--><!--[if gte mso 9]><xml> <w:LatentStyles DefLockedState='false' DefUnhideWhenUsed='true' DefSemiHidden='true' DefQFormat='false' DefPriority='99' LatentStyleCount='267'> <w:LsdException Locked='false' Priority='0' SemiHidden='false' UnhideWhenUsed='false' QFormat='true' Name='Normal' /> <w:LsdException Locked='false' Priority='9' SemiHidden='false' UnhideWhenUsed='false' QFormat='true' Name='heading 1' /> <w:LsdException Locked='false' Priority='9' QFormat='true' Name='heading 2' /> <w:LsdException Locked='false' Priority='9' QFormat='true' Name='heading 3' /> <w:LsdException Locked='false' Priority='9' QFormat='true' Name='heading 4' /> <w:LsdException Locked='false' Priority='9' QFormat='true' Name='heading 5' /> <w:LsdException Locked='false' Priority='9' QFormat='true' Name='heading 6' /> <w:LsdException Locked='false' Priority='9' QFormat='true' Name='heading 7' /> <w:LsdException Locked='false' Priority='9' QFormat='true' Name='heading 8' /> <w:LsdException Locked='false' Priority='9' QFormat='true' Name='heading 9' /> <w:LsdException Locked='false' Priority='39' Name='toc 1' /> <w:LsdException Locked='false' Priority='39' Name='toc 2' /> <w:LsdException Locked='false' Priority='39' Name='toc 3' /> <w:LsdException Locked='false' Priority='39' Name='toc 4' /> <w:LsdException Locked='false' Priority='39' Name='toc 5' /> <w:LsdException Locked='false' Priority='39' Name='toc 6' /> <w:LsdException Locked='false' Priority='39' Name='toc 7' /> <w:LsdException Locked='false' Priority='39' Name='toc 8' /> <w:LsdException Locked='false' Priority='39' Name='toc 9' /> <w:LsdException Locked='false' Priority='35' QFormat='true' Name='caption' /> <w:LsdException Locked='false' Priority='10' SemiHidden='false' UnhideWhenUsed='false' QFormat='true' Name='Title' /> <w:LsdException Locked='false' Priority='1' Name='Default Paragraph Font' /> <w:LsdException Locked='false' Priority='11' SemiHidden='false' UnhideWhenUsed='false' QFormat='true' Name='Subtitle' /> <w:LsdException Locked='false' Priority='22' SemiHidden='false' UnhideWhenUsed='false' QFormat='true' Name='Strong' /> <w:LsdException Locked='false' Pri

camera, speed, installation, traffic, hidden, dangling, defective, broken, request, remove, removal, install, complaint, new

3525

http://www1.nyc.gov/nyc-resources/service/3525/service

2099-12-31T00:00:00.000

2016-02-04T16:45:08.000

2017-02-23T16:08:48.000

2002-12-12-17-47-15_000010083df9121a40026a29

Police Department Youth Program

Get information about youth programs run by the New York Police Department.

The City provides information about programs for children and young adults run by the New York Police Department (NYPD). To get information about programs in the neighborhood, contact a Youth Officer at your local police precinct.

children, kids, after school, activities, DARE, GREAT, Youth Academy, Law Enforcement Explorers, Athletic League, Youth Leadership Program, ASPIRE

2229

http://www1.nyc.gov/nyc-resources/service/2229/service

2099-12-31T00:00:00.000

2015-03-02T14:21:17.000

2017-02-23T16:08:48.000

2003-07-14-20-12-20_000010083f13471f40009817

GreenThumb Program

Get information about a program that helps develop community gardens on previously vacant lots.

Through the GreenThumb program, the City provides tools, materials, seasonal workshops, and small grants to develop community gardens on previously vacant lots. The City provides information about visiting or volunteering in community gardens.

garden, revive, neighborhood, plant, flower, land, community, green, thumb, greenthumb

1112

http://www1.nyc.gov/nyc-resources/service/1112/service

2099-12-31T00:00:00.000

2015-03-02T14:23:31.000

2017-02-23T16:08:46.000

20060815-3239AD36-2C84-11DB-9B9D-96DAE110FEB8

Made In New York Production Assistant Program

Get information about a training program for people who want to devote at least two years to working as a production assistant in the City.

<p>You can apply for a free, full-time, 5-week training program if you want to devote at least 2 years to working full-time as a production assistant in the City.</p> <p>To apply you must:</p> <ul> <li>Have a valid driver's license</li> <li>Be at least 21 years old</li> <li>Be a New York City resident</li> </ul> <p>Graduates of the program are now working throughout New York's production sector on commercials, music videos, films, and TV shows.</p>

production, assistant, program, 21 , training , free, film training, film

1999

http://www1.nyc.gov/nyc-resources/service/1999/service

2099-12-31T00:00:00.000

2015-03-24T11:07:10.000

2017-02-23T16:08:48.000

20060330-63F7B584-C041-11DA-9717-A6AA9FA782E6

Police Officer Impersonation

Report a person impersonating a police officer.

The City accepts reports of people who are or may be impersonating a police officer.

imposter, fake, badge, id, impersonate

2236

http://www1.nyc.gov/nyc-resources/service/2236/service

2099-12-31T00:00:00.000

2015-06-05T17:21:31.000

2017-02-23T16:08:46.000

20090318-E4040244-13C9-11DE-8551-C0AAB81A6FB1

Quit Smoking Assistance

Get help to quit smoking.

<!-- Netop Live Guide Monitor Tag --> <script type='text/javascript'><!-- function LgTrackingTag(){var s=document.createElement('script');s.type='text/javascript';s.charset='utf-8';s.src=document.location.protocol+'//clients-liveguide01us.netop.com/track.php?LiveGuideUID=Uc9dpPSo0algsc6ms6tV5l0&url='+escape(window.location);if(document && document.body)try{document.body.appendChild(s);}catch(e){}else document.write(s);} if(window.attachEvent)window.attachEvent('onload',LgTrackingTag);else window.addEventListener('load',LgTrackingTag,false); // --></script> <!-- Netop Live Guide Monitor Tag --> <p>The New York State Smokers' Quitline provides individualized coaching and a free starter kit for eligible smokers who are trying to stop smoking.</p> <p>You can get information, resources, and tools to help you, a friend, or a family member stop smoking from the City's NYC Quits website .</p> <p>Quit Smoking Clinics throughout NYC provide supportive counseling and medication. Services are provided at little or no cost.</p> <p>Quit-smoking medications are covered for Medicaid enrollees, including Medicaid Managed Care, and Family Health Plus. Your doctor can write you a prescription for patches, gum, and other medications to help you quit.</p>

quit, smoking, assistance, cigarette, nicotine, cessation, free, smoke, patch, clinic, facility, counsel, medication, treat, addiction, lozenges, losenges, lossenges, use, instructions, guidelines, application, gum, chew, park, quit, smoking, forget, not, working, dental, dentures, anti-smoking, television, TV, ads, posters, NPG, nicotine, patch, gum, program

2300

http://www1.nyc.gov/nyc-resources/service/2300/service

2099-12-31T00:00:00.000

2017-02-17T12:14:26.000

2017-02-23T16:08:48.000

2002-12-12-17-47-15_000010083df9120b400269f6

Noise from House of Worship

Report noise from inside a house of worship.

You can report non-emergency noise coming from a house of worship when a service is not being held. Officers from your local police precinct will respond when they are not handling emergency situations. The police will not respond if you are reporting noise during a religious service.

singing, choir, loud, volume, church, mosque, mosk, temple, catholic, baptist, gospel, organ, music, choir

1190

http://www1.nyc.gov/nyc-resources/service/1190/service

2099-12-31T00:00:00.000

2015-03-24T16:55:05.000

2017-02-23T16:08:46.000

20090318-B17AE806-13C9-11DE-9A5A-F467EBF58237

Buy a Parking Card

Get information about parking cards and where to buy them.

<p>The New York City Parking Card is a pre-paid card that can be used to pay for parking at all New York City municipal parking fields, Muni-Meters, and selected electronic single-space meters located in Long Island City and Manhattan. You can purchase $20, $50, and $100 cards.</p> <p>After you insert the card in the meter, it will deduct the amount needed to pay for parking. Each time you use the card, the new balance will be displayed. Parking cards do not expire, but you cannot refill cards after the original value that you purchased is exhausted.</p> You can purchase parking cards: <br /> <ul> <li>Online </li> <li>By mail </li> <li>By vending machine at the Staten Island St. George Ferry Terminal </li> </ul> <p>You can pay by credit card if you buy the parking card online or by phone. You can pay by check or money order if you buy the parking card by mail. You will receive the parking cards by mail or FedEx. Your signature may be required.</p>

buy, meter, park, lot, parking, card, prepaid, nycparking, munimeter, municipal, municiple, municipel, building, citystore, retail, Staten, Island, Ferry, Terminal, Building, St, George, DOF, Finance, Payment, Center, NYC, City, space, car, telephone

2830

http://www1.nyc.gov/nyc-resources/service/2830/service

2099-12-31T00:00:00.000

2016-11-29T20:08:04.000

2017-02-23T16:08:47.000

20120702-DDEDE2AC-C48E-11E1-99CF-C1ACADF1BD60

Dumping in Catch Basin or Sewer

Report grease, gasoline, natural gas, cement, oil, sewage, chemicals or other liquids going into a sewer or catch basin.

You can report dumping into a sewer or catch basin. This may be done directly or indirectly by dumping into a street that drains into a sewer or catch basin.

catch, basin, gutter, drainage, storm, drain, sewer, dump, discharge, spill, chemical, hazardous, material, concrete, cement, sand, construction, material, gas, gasoline, grease, cooking, oil, leak, fumes, flammable, pipe, main, hazardous, dangerous, explosion, odor, smell, stench, sewage, methane, petroleum, motor, oil, truck, shipment, drain, basin, fuel, heating, tanker, tank, hose, machine, lubricant, noxious, toxic

1568

http://www1.nyc.gov/nyc-resources/service/1568/service

2099-12-31T00:00:00.000

2013-09-29T08:32:26.000

2017-02-23T16:08:46.000

20110304-B3FE7832-469D-11E0-BC2C-96DAE110FEB8

Water Leak Notification Program

Sign up for notification of possible water leaks on your property.

<p>If your water meter has been upgraded to the Automated Meter Reading (AMR) unit you can sign up online to track water usage and get emails when your water use increases significantly over several days.</p>

meter, reader, replace, new, reading, AMR, DEP, water, notification, install, brooklyn, queens, basement, flowing, flow, wall, foundation, water, leak, drip, dripping, hole, crack, fissure, outside, water bill, bill, billing

2712

http://www1.nyc.gov/nyc-resources/service/2712/service

2099-12-31T00:00:00.000

2014-01-16T14:10:47.000

2017-02-23T16:08:48.000

2002-12-06-16-20-53_000010083df114be40022f6a

Business Assistance

Get help starting or expanding a small business.

<p>You can receive services to start, operate, and expand your business through the NYC Business Solutions Centers. Regardless of the business's size or stage, you can access the following services:</p> <ul class='dashes'> <li>Business courses and planning</li> <li>Legal review of contracts and leases</li> <li>Navigating government</li> <li>Financing assistance</li> <li>Hiring assistance</li> <li>Minority- or women-owned business enterprise certification</li> <li>Training funds and incentives</li> </ul> <p>You can get assistance for for-profit and non-profit organizations.</p>

advice, assistance, city, commerce, corporate, dumbo, e-commerce, entrepreneurs, entry, expand, export, federal, financial, financing, franchise, free, grow, import, incentive, incubator, individuals, manufacturing, market, new, office, organization, owner, nonprofit, not-for-profit, research, sole, solutions, space, startup, store, structuring, technical, vendor, york, start, business, small business, company

2948

http://www1.nyc.gov/nyc-resources/service/2948/service

2099-12-31T00:00:00.000

2016-04-05T09:49:34.000

2017-02-23T16:08:48.000

20080407-8B4276FA-04A6-11DD-B98E-9E74B780EE8F

Street Naming Request

Get information about having a City street co-named.

You can contact your local community board to request information about how to have a City street co-named.

street, rename, name, coname, co-name, avenue, change, renamed

2543

http://www1.nyc.gov/nyc-resources/service/2543/service

2099-12-31T00:00:00.000

2015-06-08T10:52:17.000

2017-02-23T16:08:48.000

20080904-166588DC-7A89-11DD-8E9F-96DAE110FEB8

Dead Fish in Harbor or Bay

Group of dead fish in a harbor or bay.

You can report large groups of dead fish in the major harbors and bays surrounding New York City, including Jamaica Bay, Sheepshead Bay, and the New York Harbor.

fish, dead, kill, group, floating

1486

http://www1.nyc.gov/nyc-resources/service/1486/service

2099-12-31T00:00:00.000

2015-07-02T13:25:51.000

2015-12-16T15:30:11.000

2002-12-05-21-19-10_000010083df009274001e5ec

Sidewalk Banner Permit

Apply for a permit to hang a banner over a sidewalk.

The City requires a permit to hang a banner over a sidewalk. Only banners that promote a public event or a cultural exhibit are allowed.

banner, sidewalk, special, public, cultural, event, permit, exhibit, hang, hung, pennant, streamer, flag, ad, decal, advertisement, fashion,

2447

http://www1.nyc.gov/nyc-resources/service/2447/service

2099-12-31T00:00:00.000

2013-09-29T09:30:32.000

2017-02-23T16:08:46.000

20160310-2291A0CE-E6CD-11E5-A8D7-7EC626E5B3B4

Free Doula Services

Get assistance from a trained childbirth assistant for a woman and her partner before, during, and after birth.

<p>Doulas are trained childbirth assistants that support women and their partners before, during, and after birth. If you qualify, you may receive free doula services.</p> <p>If you live in Central Brooklyn, you may qualify for free doula services with Healthy Start Brooklyn's By My Side Birth Support Program.</p> <p>If you live in other areas of Brooklyn or other boroughs, you can contact organizations that provide free doula services through the Healthy Women, Healthy Futures program.</p>

Doula, pregnant, birth, pregnancy, Healthy Women, Brooklyn, service, Healthy Start, By My Side, Child Birth, Support, Healthy Futures

5700

http://www1.nyc.gov/nyc-resources/service/5700/service

2099-12-31T00:00:00.000

2016-03-31T17:00:35.000

2017-02-23T16:08:47.000

20120529-3497DD84-A9C7-11E1-BC2C-96DAE110FEB8

New York City Housing Lottery

Get information about affordable housing opportunities in New York City.

<p>You can get information about how to find and apply for affordable housing.</p>

affordable, housing, application, lottery, NYC Housing Connect, rental, home ownership

2076

http://www1.nyc.gov/nyc-resources/service/2076/service

2099-12-31T00:00:00.000

2015-06-05T17:18:45.000

2015-12-16T15:30:11.000

20090318-0C8E7096-13CA-11DE-890C-F5A8F3685D84

Sidewalk Construction Permit

Apply for a permit to repair a broken sidewalk or install a new one.

If you wish to install a new sidewalk or if the City has issued you a violation stating that the sidewalk outside your building needs repair, you will need to hire a licensed contractor to install the sidewalk or to complete the repair work. The contractor must get a sidewalk opening permit before beginning the work.

violation, inspect, assessment, walkway, defect, sidewalk, clear, notice, permit, work, contractor, distinctive

2451

http://www1.nyc.gov/nyc-resources/service/2451/service

2099-12-31T00:00:00.000

2017-10-16T16:21:12.000

2018-10-18T15:31:06.000

20090318-09E03CD0-13CA-11DE-8082-C645BC6E57B2

Ready New York Program or Guide

Get a guide on what to do in an emergency, including a flood.

<p>The City provides Ready New York guides for information about how to prepare for emergencies in New York City. The guides also contain information about how to put together a Go Bag and an emergency supply kit.:</p> <p>Select guides are available in English, Spanish, Arabic, Bengali, Chinese, Haitian Creole, Italian, Japanese, Korean, Polish, Russian, Urdu, and Yiddish, as well as others. A pocket guide, quick reference card, or audio version for the hard of hearing is also available. In addition to the general Ready New York Guide, there are specialized guides for:</p> <ul> <li>Creating an Emergency Plan</li> <li>Emergency preparedness</li> <li>Pocket-Sized Emergency Preparedness</li> <li>Businesses</li> <li>Kids</li> <li>Seniors and people with disabilities</li> <li>Pets</li> <li>Pandemic flu</li> <li>Flooding situations</li> <li>Hurricanes</li> <li>Staying healthy in the summer heat</li> </ul> <p>If you need more than 50 copies of a Ready New York Guide, send a request by mail to:</p> <p>Ready New York Program<br />New York City Emergency Management<br />165 Cadman Plaza East<br />Brooklyn, NY 11201</p> <p>To request hard copies, you can send an email to readyny@oem.nyc.gov.</p> <p>An 11 minute video on emergency preparedness is also available.</p>

ready, redi, readyness, readiness, rediness, go, bag, go-bag, gobag, survival, emergency, terrorism, kit, duffel, duffell, brochure, disaster, biological, event, plan, planning, family, checklist, supply, evacuation, shelter, sheltering, disruption, weather, storm, coastal, costal, nor, easter, north, easterly, tropical, hurricane, extreme, carbon, monoxide, disease, outbreak, out, earthquake, earth, radiation, bomb, spill, pamphlet, booklet, preparedness, guide, prepare, household, code, orange, yellow, red, chatter, warning, increase, high, severe, search, elevated, billboard, dog, cat, pet, elder, elderly, disabled, handicapped, kids, elementary, students, middle, school, flood, flooding, new, ny, information, cope, preparation, flooded, water, rain, oem, nyc, heat, summer, heat illness, conserve water, cool, beat, small, pocket-sized, black, video, nycem, new york city emergency management

1233

http://www1.nyc.gov/nyc-resources/service/1233/service

2099-12-31T00:00:00.000

2015-09-24T16:43:28.000

2015-12-16T15:30:13.000

2002-12-05-23-38-55_000010083df029e44001f2f4

Transportation for Youth Organizations

Get information about a program that provides transportation to and from organizations that provide youth services.

The City's Youth Transportation program offers group passes for travel on New York City subways to youth-serving organizations.

free, summer, transportation, group, train, subway, passes, transport, school, trip, pass, MTA, youth

2635

http://www1.nyc.gov/nyc-resources/service/2635/service

2099-12-31T00:00:00.000

2013-10-16T15:52:51.000

2015-12-16T15:30:11.000

20090318-CA96D976-13C9-11DE-BEEA-B5FA9EF3F015

Deaf and Hard of Hearing Person Assistance

Get information about the rights of deaf and hard of hearing people, or request services and educational support for those who are deaf or hard of hearing.

<p>You can get information and assistance for people who are deaf and hard of hearing.</p> <p>Students who are deaf or hard of hearing can also receive Hearing Education Services (HES) that can help them enter mainstream educational settings. HES evaluates students, places them in appropriate learning environments, and provides support services, including:</p> <ul> <li>Audiology</li> <li>Speech therapy</li> <li>Sign language interpreting</li> <li>Note-takers</li> <li>Tutoring</li> <li>Counseling</li> <li>Transition services</li> </ul>

deaf, hard, advice, hearing, speech, reading, impaired, sign, language, hes, support, education, educational, service, related, program, class, mainstream, audiology, therapy, note, take, counsel, transition, self-contained, resource, room

1494

http://www1.nyc.gov/nyc-resources/service/1494/service

2099-12-31T00:00:00.000

2015-11-10T12:38:08.000

2015-12-16T15:30:13.000

20110110-360715A8-1CE8-11E0-BC2C-96DAE110FEB8

Sick or Injured Animal

Report an injured or sick stray animal.

<p>Animal Care and Control does not respond to reports of sick or injured pets.</p> <p>You can call 411, search the Internet, or use the Yellow Pages to find an Animal Hospital or Veterinarian.</p> <p>Animal Care and Control provides euthanasia services but not private cremation services.</p>

sick, or, injured, animal, dog, puppy, cat, kitten, bird, hurt

1059

http://www1.nyc.gov/nyc-resources/service/1059/service

2099-12-31T00:00:00.000

2015-08-17T16:54:16.000

2015-12-16T15:30:10.000

20140409-E88F6A8A-C001-11E3-A932-0A24D14DC326

Dead or Absentee Landlord

Get ownership information for your building.

You can search New York City building registration and property ownership records to determine ownership of your building if you have an absentee landlord or your landlord has died.

landlord, owner, regsitration, property, record, deed, deeds

3880

http://www1.nyc.gov/nyc-resources/service/3880/service

2099-12-31T00:00:00.000

2015-06-09T15:00:19.000

2015-12-16T15:30:13.000

20090318-B46C5A68-13C9-11DE-8D1C-8EE29C8E4D2E

Fire Safety

Get information about fire safety from the Fire Department or request a fire safety education speaker.

The City provides Fire Department speakers trained in basic fire safety education. Speakers cover a variety of topics including common fire hazards, proper use of a fire extinguisher, installation and maintenance of smoke detectors, critical evacuation skills and a video on fire safety.<br><br>You can also request a fire safety inspection or download fire safety plans, guides, and forms.

instructions, code, regulation, office, commercial, safety, ensure, restaurants, facilities, PA, event, inspection, restaurant, public, violation, compliance, special, assembly, burn, include, training, evacuation, hazard, extinguisher, educator, speaker, fireman, firefighter

1105

http://www1.nyc.gov/nyc-resources/service/1105/service

2099-12-31T00:00:00.000

2015-04-03T14:53:35.000

2015-12-16T15:30:10.000

20031223-00A105C2-3578-11D8-9DAB-AF711EA32079

Find a Finance Business Center

Find a Finance Business Center where you can pay parking tickets, property taxes, and other related charges.

<p>You can pay parking tickets, property taxes, and related charges in person at Finance Business Centers. No appointment is necessary.<br /><br />All Finance Business Centers accept cash, credit and debit cards, personal and certified checks, and money orders as well.</p>

summons, violation, payment, center, business, borough, adjudication, ajudication, walk-in, walk, parking, payment, ticket, property, tax, owner, home-owner, real estate

1674

http://www1.nyc.gov/nyc-resources/service/1674/service

2099-12-31T00:00:00.000

2015-07-27T12:04:35.000

2015-12-16T15:30:13.000

2002-12-06-21-19-55_000010083df15ad54002493e

Criminal Courts

Get information on locations, hours, arrests, case status, appeals, bail, summonses, and domestic violence services for Criminal Court.

<p>You can get information on locations, hours, arrests, case status, appeals, bail, summonses, and domestic violence services for the following Criminal Courts:</p> <ul> <li>Bronx County </li> <li>Kings County </li> <li>Midtown Community Court </li> <li>New York County </li> <li>Queens County </li> <li>Red Hook Community Justice Center </li> <li>Richmond County</li> </ul>

court, misdemeanor, violation, count, arrest, jay, walking, jaywalking, restitution, condition, probation, ticket, summons, arraignment, open, container

1471

http://www1.nyc.gov/nyc-resources/service/1471/service

2099-12-31T00:00:00.000

2015-07-02T13:24:43.000

2015-12-16T15:30:11.000

20130218-5FBDFE4C-79F3-11E2-B20C-96DAE110FEB8

New Building Structure Unsafe

Report a new building under construction that is unsafe.

You can report a new building under construction that is unsafe. Violations are issued when appropriate.

new, building, construction, unsafe, leaning, shaking, creaking, crooked

2057

http://www1.nyc.gov/nyc-resources/service/2057/service

2099-12-31T00:00:00.000

2013-09-29T09:05:06.000

2015-12-16T15:30:10.000

2002-12-12-17-47-15_000010083df9121b40026a2c

Gang Resistance Education and Training (GREAT) Program

Get information about a program that aims to reduce gang activity.

Through Gang Resistance Education and Training (GREAT) program, the City aims to reduce gang activity.<br><br>GREAT is an eight-week classroom program for students in Seventh and Eighth Grade. The curriculum strives to reduce gang activity and teach young people about the consequences of gang involvement.<br><br>Specially trained GREAT police officers teach lessons that include crime victims' rights, cultural sensitivity, conflict resolution, responsibility, and goal setting.

inquiry, police, gang, sensitivity, awareness, program, teach, officers, lessons, crime, victims rights, cultural, conflict, resolution, responsibility, goal, setting, anti-gang, city sponsored

1752

http://www1.nyc.gov/nyc-resources/service/1752/service

2099-12-31T00:00:00.000

2015-03-02T14:21:09.000

2015-12-16T15:30:12.000

20040326-BFC831C8-7F47-11D8-96EB-E7FBC1EC0279

Water Wasting Complaint

Report the use of too much water.

You can report water being wasted in a business, home, or any facility.

restriction, toilet, flush, urinal, waste, hose, leak, home, car, run, drought, lot, use, illegal, wash, vehicle, hydrant, faucet, sink, running, flowing, flow

2733

http://www1.nyc.gov/nyc-resources/service/2733/service

2099-12-31T00:00:00.000

2015-07-07T10:11:16.000

2015-12-16T15:30:12.000

20091005-D1454D1C-B1AC-11DE-8E9F-96DAE110FEB8

Water Sampling Station Defective

Report a defective water sampling station.

<p>A water sampling station is a cast iron box with a door on a pedestal. It is about 4.5 feet tall and usually silver. It says 'W.S.N.Y. N.Y.C. Drinking Water Sampling Station' on the door. The Department of Environmental Protection uses the stations to test the quality of the City's drinking water.</p><p>You can report a station that is:</p><ul><li>Open</li><li>Leaking</li><li>Damaged or defective</li><li>Knocked over</li><li>Defaced with graffiti, posters, or stickers</li></ul>

water, sampling, station, broken, leaking, defective, open, door, ajar, damaged, fallen, knocked, over, down, downed

2729

http://www1.nyc.gov/nyc-resources/service/2729/service

2099-12-31T00:00:00.000

2015-07-07T10:10:53.000

2015-12-16T15:30:12.000

20060203-4C14B75A-94CC-11DA-A3E8-BCB156A57064

Domestic Worker Employment Agency Complaint

Make a complaint about an employment agency that places domestic workers.

You can make a complaint about employment agencies that place domestic workers and do not provide a statement of rights.<br><br>Employment agencies that place domestic or household employees are required by law to provide clients with a statement of rights and employer's responsibilities.

servant, maid, housekeeper, keeper, clean, cook, bill of rights, job, conditions

2889

http://www1.nyc.gov/nyc-resources/service/2889/service

2099-12-31T00:00:00.000

2014-10-14T14:40:57.000

2015-12-16T15:30:12.000

20110426-B53FDD0E-7054-11E0-B193-CD79E62241E2

Gas Station Discharge Line Inspection

Request a gas station discharge line inspection.

<P>A contractor with a Certificate of License or a business owner's representative can request an inspection to build or upgrade a gas station discharge line or suction system. This is a consecutive series of inspections starting with the excavation and ending with a final functionality and sign-off letter (A-111) issued by the Bureau of Fire Prevention's Bulk Fuel Safety Unit.</P> <P>The contractor will be responsible for the job through all the stages. Completed stages of the job, including inspections dates and outcomes, will be logged on an A-57 form.</P>

Chemicals, fuel, tank, inspection, combustible, fire, flame, flammable, Gasoline, Hazard, Safety, Seaplane, Storage, Sulphur, suppression, System, evacuation, backfill, hydrotest, top, slab, paving, functionality, suction

1757

http://www1.nyc.gov/nyc-resources/service/1757/service

2099-12-31T00:00:00.000

2013-09-29T08:44:49.000

2015-12-16T15:30:13.000

20080128-BBA1CDCC-CDA7-11DC-8E9F-96DAE110FEB8

Trauma Scene Cleanup

Get information about cleaning up a trauma scene.

Property owners are responsible for cleaning up a trauma scene on their property. If the trauma scene is on private property, such as a residential or commercial building, the owner or landlord must arrange for the trauma scene to be cleaned up.<br /><br />You can get written guidelines for safely cleaning up property which has been contaminated with human blood and other bodily fluids. <div data-mce-bogus='1' class='mcePaste' id='_mcePaste' style='position: absolute; width: 1px; height: 1px; overflow: hidden; top: -25px; left: -40px;'></div>

trauma, blood, clean, up, accident, suicide, murder, grisly, scene, urine, bodily, fluid, body, parts, cleanup, home, apartment, dead, steps, stoop, walk, sidewalk, needle, sharp

2638

http://www1.nyc.gov/nyc-resources/service/2638/service

2099-12-31T00:00:00.000

2016-06-03T18:09:17.000

2017-02-23T16:08:47.000

2002-12-06-11-01-34_000010083df0c9e040020601

Hunting and Fishing License

Apply for a license to hunt or fish.

You can get information about applying for a hunting or fishing license.

deer, trout bass, bow, turkey, game, sportsman

1881

http://www1.nyc.gov/nyc-resources/service/1881/service

2099-12-31T00:00:00.000

2015-07-01T16:11:50.000

2015-12-17T15:30:15.000

20100518-E8626A04-62B7-11DF-B362-CC877C613702

City Hall and Tweed Courthouse Tours

Get information about taking a tour of City Hall or the Tweed Courthouse.

The City offers tours of the Tweed Courthouse (located at 52 Chambers Street) and City Hall. Tours are available by appointment for school groups and the general public. Tweed Courthouse and City Hall are both wheelchair accessible.

visit, reservation, council, mayor, office, appointment, school, group, governor, room, civic, museum, cityhall, tour, court, chambers

2622

http://www1.nyc.gov/nyc-resources/service/2622/service

2099-12-31T00:00:00.000

2015-03-02T15:06:25.000

2017-02-23T16:08:47.000

20090318-F8054EC4-13C9-11DE-99B6-A27D3A7B89FF

Construction Site Signs

Learn about construction site sign requirements or report improper signage.

<p>The City requires specific information to be posted on signs at construction sites, demolition sites, and sidewalk sheds.</p> <p>City public health laws prohibit smoking on construction sites. A 'No Smoking' sign must be posted within the site.</p>

construction sign, site, sidewalk, shed, demolition, phone, number, company, name, contractor, post, construction, no smoking, construction site, cigarette, cigar, butts, construction worker, workplace, smoker, cigaret, tobacco, inspection, inspect, ban, bann, smoke-free, law, complaint, cigarett, illegal, enforcement, enforce, smoke

1436

http://www1.nyc.gov/nyc-resources/service/1436/service

2099-12-31T00:00:00.000

2016-05-04T09:43:40.000

2017-02-23T16:08:46.000

20060203-FFD8C6B8-94CD-11DA-BC22-B60C372C0A7F

Wildlife Removed from Park Complaint

Report the removal of wildlife from a park.

The City accepts reports of the removal of any animal from a City park, Greenstreet, or mall.<br><br>Removing wildlife from parks is strictly prohibited.

snake, lizard, iguana, bird, eagle, hawk, turtle, raccoon, duck, seal, fish, remove

2747

http://www1.nyc.gov/nyc-resources/service/2747/service

2099-12-31T00:00:00.000

2014-01-28T11:15:38.000

2015-12-16T15:30:12.000

2002-12-06-19-07-55_000010083df13bef40024284

Pool or Billiard Room Complaint

Make a complaint about a business with pool, billiards, or pocket billiards.

You can make a complaint about businesses with pool, billiards, or pocket billiards.

billiards, pool table, poolhall

3048

http://www1.nyc.gov/nyc-resources/service/3048/service

2099-12-31T00:00:00.000

2014-10-14T14:45:24.000

2015-12-16T15:30:12.000

20090318-151E48A8-13CA-11DE-8C88-8317B285F696

Yellow Taxi Lost and Found

Report items that have been lost or found in a yellow taxi.

<div class='img-left'><img src='/portal/apps/311_service_images/taxi-receipts-combined.JPG' alt='Taxi Receipts' /></div> <p>If you lost something in a taxi, you can get contact information for the taxi's garage. Then you can call the garage directly to see if they have your item and arrange to pick it up. You should also call the Police Lost and Found Center in each borough to see if your item was turned in there.<br /><br />You are more likely to find something you left in a yellow taxi if you have the taxi's medallion number. This is the four letter/number combination for the taxi. It is located on the taxi receipt, on the side of the taxi, and on the partition in the taxi.</p>

tlc, cab, taxicab, item, property, belongings, bag, camera, cell, phone, cellphone, wallet, purse, key, laptop, computer, missing, pocketbook, luggage, suitcase, planner, palm, pilot, palmpilot, pager, beeper, lost, car, service, limo, limousine

1281

http://www1.nyc.gov/nyc-resources/service/1281/service

2099-12-31T00:00:00.000

2014-09-16T12:03:25.000

2015-12-16T15:30:13.000

20160609-8F3A9D1C-2E3E-11E6-9AF2-CD8EA8812910

Tick Information

Ticks are small bugs that bite and suck blood from people and animals.

Ticks are small bugs that bite and suck blood from people and animals. They are usually found in tall grass, wooded, or brush-filled areas from early spring to late fall. Ticks may spread diseases like Lyme disease that can make you or your pet sick.

ticks, tics, bites, bugs, lyme, lime, disease, pets, sick, tick, safety

5884

http://www1.nyc.gov/nyc-resources/service/5884/service

2099-12-31T00:00:00.000

2016-06-09T09:46:12.000

2017-02-23T16:08:49.000

2002-12-12-17-47-15_000010083df9121340026a0d

Public Defecating or Urinating

Report a person defecating or urinating in public.

The City accepts reports of people defecating or urinating in public.

pissing, piss, leak, urine, urineate, bathroom, going, outside, unsanitary, waste, human, sewage

1499

http://www1.nyc.gov/nyc-resources/service/1499/service

2099-12-31T00:00:00.000

2013-09-29T08:27:59.000

2015-12-16T15:30:11.000

2002-12-12-19-36-03_000010083df92b7540026beb

Building Exit Blocked

Report blocked or inadequate building exits or fire escapes.

You can report blocked or inadequate building exits or fire escapes.

impeded, lack, improper, lock, egress, door, entrance, no, means, fire, escape, corridor, hall, back, rear, out, window, security, gate, bars

1277

http://www1.nyc.gov/nyc-resources/service/1277/service

2099-12-31T00:00:00.000

2013-09-29T08:05:06.000

2017-02-23T16:08:47.000

20050823-C2E7534C-13DF-11DA-9892-B1D982F207D9

Utility Tax

Get information about taxes for utilities and vendors of utility services.

<p>Utilities and vendors of utility services that do business in New York City are subject to the utility tax. The City provides information for these utilities and utility vendors on this tax.</p> <p>Utilities include gas and electric companies, telephone companies, and certain transportation companies. Companies that derive 80% or more of their gross receipts from mobile telecommunications services are also considered utilities.</p>

utility, premium, answer, question

2675

http://www1.nyc.gov/nyc-resources/service/2675/service

2099-12-31T00:00:00.000

2015-03-02T14:31:41.000

2015-12-16T15:30:13.000

2003-10-09-13-07-19_000010083f8595cb40010413

Borough-Block-Lot (BBL) Lookup

Check the Borough-Block-Lot (BBL) or parcel number for a piece of property.

<p>Borough-Block-Lot (BBL) or parcel numbers identify the location of buildings or properties. You may need this number when completing certain tax or Department of Finance applications, such as the STAR Exemption.</p>

parcel, property, look, exclusion, exclude, exlusion, exception, number, house, condo, condominium, location, identify, surcharge, property, tax, block, lot, coop, Co-op, absentee, landlord, bbl

1232

http://www1.nyc.gov/nyc-resources/service/1232/service

2099-12-31T00:00:00.000

2015-07-20T13:52:40.000

2015-12-16T15:30:10.000