311 Web Content - Services

20110622-E23FD6FA-9CE7-11E0-88EF-B9FD74517FAB

Graffiti Report from Building Owner

Report graffiti that is on a building you own.

<p>As a building owner, you can request for a free cleanup of graffiti that is on your building. You can also learn about what your options are when someone else reports graffiti on your building.</p> <p>When someone reports graffiti on a private building, the City sends a Notice of Intent to Remove Graffiti and a Forever Graffiti Free form to the building owner. If you are a building owner who has received these documents, you can:</p> <ul> <li>Remove the graffiti yourself and report this within 35 days of getting the notice.</li> <li>Wait for the City to remove the graffiti. The City will inspect your property starting 50 days after sending the notice. If the graffiti is still there, the City will remove it.</li> <li>Decide to keep the graffiti and report this within 35 days of getting the notice.</li> <li>Decide to be 'Forever Graffiti Free.' Submit this form to give the City permission to remove graffiti from your property any time it is reported. The City will not send you a Notice of Intent to Remove Graffiti before removing graffiti. You can submit this form at any time, even if there is not currently any graffiti on your building.</li> <li>Ask for a 15-day extension if you want more time to decide how to respond to the notice.</li> </ul> <p>City police officers respond to reports of graffiti done within the past 7 days or repeatedly at the same location. You can ask the responding officers to issue a police report for insurance or other purposes. If you want a police report, you must identify yourself and be available to meet the responding officers. This service does not result in removal of the graffiti.</p>

clean, grafitti, mayor's, paint, program, spray, color, tag, mural, sketch, design, wall, community, neighborhood, volunteer, civic, organization, application, kit

1779

http://www1.nyc.gov/nyc-resources/service/1779/service

2099-12-31T00:00:00.000

2016-12-15T14:02:38.000

2017-02-22T16:02:00.000

20160331-9820884C-F739-11E5-8398-B483366718AC

Pet Shop Complaint

Make a complaint about a pet shop.

You can make a complaint about any type of pet shop, including ones that only sell dogs and cats, for not following City and State rules.<br /><br />You can report a pet shop for:<br /> <ul> <li>Unsanitary conditions (only for shops that sell a variety of animals, not just dogs and cats).</li> <li>Operating without a permit.</li> <li>Failing to spay or neuter a dog or cat that weights more than 2 pounds at least 8 weeks before it is sold.</li> <li>Selling, giving away, trading, displaying, transferring, or delivering rabbits.</li> <li>Failing to microchip a dog or cat before it is sold and registering the microchip with the owner's contact information.</li> <li>Selling a dog without a City dog license. This is only permitted if the buyer provides a written statement that the dog will live outside of New York City.</li> <li>Getting dogs and cats from a breeder that does not hold a US Department of Agriculture 'Class A' license or have a good inspection history.</li> <li>Failing to provide a complete health and medical history about dogs and cats, including where the animals came from and the breeder's inspection history.</li> <li>Selling dogs or cats from a source prohibited by law.</li> <li>Failing to post signs about the availability of animal records.</li> <li>Failing to provide appropriate care to animals.</li> <li>Selling animals that are unfit for purchase because they are ill, have hereditary deformities, or diseases. </li> </ul> <div style='position: absolute; left: -40px; top: -25px; width: 1px; height: 1px; overflow: hidden;' data-mce-bogus='1' class='mcePaste' id='_mcePaste'></div>

pet, shop, store, rabbit, complain, bunnies, bunny, neuter, sale, complaint, microchip, spay, neuter, law, standard, care, record, inspect, inspection, source, dog, puppy, mill, cat, kitten

5703

http://www1.nyc.gov/nyc-resources/service/5703/service

2099-12-31T00:00:00.000

2016-04-01T09:42:18.000

2017-02-22T16:01:58.000

20040310-6E0AC840-72D7-11D8-9FC8-B9B4E4BEFC81

Seized Vehicles

Get information about a vehicle the police seized for drunk driving or other criminal activity.

The City provides information for owners whose vehicles were seized by the police for drunk driving or other criminal activity.

vehicle, car, auto, automobile, truck, suv, van, seize, drunk, driving, dwi, dui, criminal, hearing, letter, forfeit, forfeiture, taken, took, confiscate, impound

2419

http://www1.nyc.gov/nyc-resources/service/2419/service

2099-12-31T00:00:00.000

2015-03-02T14:27:08.000

2017-02-22T16:01:58.000

20090318-D5F8C130-13C9-11DE-929D-9323F82F0798

Grandparents Raising Children Assistance

Get information about resources for grandparents raising grandchildren.

The City offers case management and counseling to grandparents who are the primary caregivers of grandchildren who are 18 or younger. The City helps with obtaining entitlements and benefits, kinship foster care, health care, and legal issues. The City also refers grandparents to support groups and counseling groups in their communities.<br /><br /> A Helping Hand is a pamphlet about City services for grandparents who are raising their grandchildren. It is available in English and Spanish.

senior, aged, grandmother, grandfather, grandchild, grandchildren, grandson, granddaughter, grandaughter, caregiver, support, caregiving, care, grand, parent, benefits, couseling, counseling, counsel, fostering, kinship, childrearing, stipend, fostercare, foster , foster

1774

http://www1.nyc.gov/nyc-resources/service/1774/service

2099-12-31T00:00:00.000

2013-09-29T08:46:15.000

2017-02-22T16:02:00.000

20090318-E6C4BE9C-13C9-11DE-AB14-F948ACDBA70C

Sidewalk Cafe License

Apply for or renew a license to run part of a restaurant on a public sidewalk.

The City licenses sidewalk cafes.<br /><br />Any eating or drinking establishment located on a public sidewalk must have a Sidewalk Cafe License. This includes both enclosed and unenclosed sidewalk cafes.

permit, grace, term, length, status, update, apply, application, pending, cafe, outdoor, dining, outside, table, eat, seat, street, restaurant, business, open, start, consumer, affairs, own, owner, heater

2450

http://www1.nyc.gov/nyc-resources/service/2450/service

2099-12-31T00:00:00.000

2015-10-05T12:11:54.000

2017-02-22T16:01:58.000

2002-12-06-11-00-54_000010083df0c9ba400204a0

Charity Fraud Complaint

Report charity fraud.

You can report charity fraud and check the records of a charity or its fundraiser.

assists, hoax, deception, cheating, scam, tsunami, earthquak, south asia, donation, Haiti

1367

http://www1.nyc.gov/nyc-resources/service/1367/service

2099-12-31T00:00:00.000

2015-04-24T16:58:12.000

2017-02-22T16:01:58.000

20040921-41327558-0C0F-11D9-B74C-86DD7E4DE341

NYC Business Solutions Employee Training Funds

Learn about funding and support for businesses to improve the skills of entry-level employees and increase the quality of their business operations.

<p>Through NYC Business Solutions, the City's Department of Small Business Services offers services to help businesses start, operate and expand. The City provides funding for a wide range of training, including on the job, off site occupational skills and adult literacy and math.</p>

adult, city, cost, customized, department, development, eligible, English, expand, grant, language, literacy, manufacturing, matching, math, money, occupational, operate, program, second, services, skills, small, start, workforce

2901

http://www1.nyc.gov/nyc-resources/service/2901/service

2099-12-31T00:00:00.000

2016-04-05T09:49:26.000

2017-02-22T16:01:59.000

20090318-F680CE52-13C9-11DE-9341-A3E6EB9B1735

Cesspool Permit

Apply for a permit to construct a cesspool.

The City regulates the construction of cesspools.<br><br>To apply for a Cesspool Permit, download the PW1 Plan or Work Approval Application form online or pick it up at a Department of Buildings (DOB) Borough Office.

install, remove, alter, dig, sewage, cess, pool, application, plumbing

1361

http://www1.nyc.gov/nyc-resources/service/1361/service

2099-12-31T00:00:00.000

2016-04-07T12:03:40.000

2017-02-22T16:01:59.000

2002-12-12-20-22-23_000010083df9369340026f11

Drying Oven Permit

Apply for a permit to install and operate a drying oven used to dry painted, lacquered, varnished, or other surface coated items.

The City supplies permits for the installation of ovens that are used for dry painted, lacquered, varnished and other surface coatings. If you operate this equipment you must have a Certificate of Operation which you can also obtain from the City.

lacquer, dye, machine, equipment

2894

http://www1.nyc.gov/nyc-resources/service/2894/service

2099-12-31T00:00:00.000

2013-09-29T08:32:27.000

2017-02-22T16:02:00.000

20090318-C9B9047A-13C9-11DE-9DEE-9DB3D8FA7076

Recreational Camps

Get information or make a complaint about a summer, day, or overnight camp.

<p>You can get information about camps permitted by the Department of Health and Mental Hygiene (DOHMH), camps run by the Department of Parks and Recreation (DPR), and camps for children from families receiving public assistance from the Human Resources Administration (HRA) or services from the Administration for Children's Services (ACS).</p> <p>All camps with 10 or more children are required to have a permit from DOHMH. These camps serve children 16 and younger. Some are free and some require a fee.</p> <p>DPR runs 19 summer camp programs citywide from July to August for children ages 6 to 13. The age range varies at each site. Programs include arts, crafts, sports, computers, field trips, and more.</p> <p>HRA Job Centers offer summer camp referrals to public assistance recipients. ACS provides summer camp information to families who receive their services, including children who require transfer vouchers.</p> <p>The City inspects licensed camps regularly and responds to complaints about summer day camps, overnight camps, traveling camps, and camps for the developmentally disabled.</p>

inspection, child, day, daycamp, summer, overnight, inspect, violation, dirty, bad, unsafe, hazard, code, healthy, unhealthy, unsanitary, over-night, pool, park, school, citiwide, queens, brooklyn, bronx, Staten Island, age, activities, art, craft, Manhattan, fun, program, children, special, needs, hra, pa, acs, voucher, swine, flu

1315

http://www1.nyc.gov/nyc-resources/service/1315/service

2099-12-31T00:00:00.000

2016-06-06T14:23:03.000

2017-02-22T16:01:59.000

20110622-7A9F0B1A-9D37-11E0-A03B-97BB95C5D30A

Same Sex Marriage in New York City

Information about same-sex marriages.

<p>Under the Marriage Equality Act, the New York City Clerk offers marriage licenses and ceremonies to same-sex couples just like opposite-sex couples. State law generally requires all couples to wait 24 hours after getting a license before they can be married.</p>

same, sex, marriage, civil, license, rights, ceremony, equality, act

2390

http://www1.nyc.gov/nyc-resources/service/2390/service

2099-12-31T00:00:00.000

2016-09-19T16:23:41.000

2017-02-22T16:01:58.000

2002-12-12-19-36-03_000010083df92b8e40026c31

Vacant Building Complaint

Report an open vacant building.

You can report an open vacant building. The property owner may receive a violation, if appropriate.

unguarded, not, sealed, guard, abandoned, open, protect, unprotected, safe, no, fire, condemned, bankrupt, business, children, play, child, destroyed, crumbling, apartment, door, empty, house, vacant

2670

http://www1.nyc.gov/nyc-resources/service/2670/service

2099-12-31T00:00:00.000

2015-08-20T16:59:33.000

2017-02-22T16:01:59.000

20131220-A0820D3C-6986-11E3-96BC-69A0EA5AA021

Death Certificate Verifications for New York City and New York State Government Agencies

Process for obtaining death certificate verifications for New York City and State government agencies.

<p>The NYC Office of Vital Records database is not accessible to other government agencies. New York City and State agency personnel can request verifications electronically.</p> <ul><li> Send an email to the Department of Health at <a href='mailto:nycdohvr@health.nyc.gov'>nycdohvr@health.nyc.gov</a>/li> <li>Include the decedent's name and Social Security number, date of death, mother's first and maiden name, and father's first and last name</li> <li>Enter NYC or NYS verification in the subject line</li> <li>Submit the request from an official email address</li></ul> <p>Verification should be received within 5 business days. You can email any questions to <a href='mailto:nycdohvr@health.nyc.gov'>nycdohvr@health.nyc.gov.</a></p>

death, government, agency, state, city, New York, official, verification, application, statistic, license, certificate, born, birthday, date, prove, proof

3523

http://www1.nyc.gov/nyc-resources/service/3523/service

2099-12-31T00:00:00.000

2016-06-03T17:58:31.000

2017-02-22T16:02:00.000

20060331-AF4150C0-C0FC-11DA-AAC7-C779A173F15F

Healthy Weight for Children Booklet

Get a booklet with information for parents about helping their children get to a healthy weight.

The City provides a booklet with information for parents about helping their children get to a healthy weight. The booklet includes practical guidelines and recommendations for families to work together to improve nutrition and physical activity.

healthy, weight, obesity, obese, children, child, tips, parent, family, head, start, headstart, early, childhood, fat, overweight, over

1819

http://www1.nyc.gov/nyc-resources/service/1819/service

2099-12-31T00:00:00.000

2016-06-03T18:01:50.000

2018-10-18T15:31:07.000

20090318-D98250DC-13C9-11DE-B012-F98A40100AEE

Identity Theft

Get information about how to prevent identity theft or report identity theft.

The City provides information about protecting yourself from identity theft and accepts reports of identity theft. <br /><br />Identity theft includes theft or fraudulent use of personal information such as social security, credit card, and bank account numbers.

Fraud, fraudulent, credit, card, stolen, information, account, department, store, line, purchase, social, security, bank, code, pin, financial, investment, statements, mail, report, confidential, pre-approval, pre-approved, pre, cell, phone, Equifax, experian, transunion, check, book, id, identity, prevention, protection, theft, tips

2527

http://www1.nyc.gov/nyc-resources/service/2527/service

2099-12-31T00:00:00.000

2015-04-30T17:06:59.000

2017-02-22T16:01:58.000

2002-12-12-21-30-15_000010083df9463a40027077

Residential Heat and Hot Water Requirements

Get information about heating requirements for residential buildings.

<p>The period between October 1 and May 31 is Heat Season. During this time, the City requires building owners to provide residential tenants with heat according to the following rules:</p> <ul> <li>Between the hours of 6 AM and 10 PM, if the outside temperature falls below 55 degrees, the inside temperature must be at least 68 degrees Fahrenheit.</li> <li> Between the hours of 10 PM and 6 AM, if the outside temperature falls below 40 degrees, the inside temperature must be at least 55 degrees Fahrenheit.</li> </ul> <p>Hot water must be provided 365 days per year at a constant minimum temperature of 120 degrees Fahrenheit.</p>

explains, online, rules, season, cold, weather, regulation, law, apartment, landlord, tenant, hot, requirement, temperature

1815

http://www1.nyc.gov/nyc-resources/service/1815/service

2099-12-31T00:00:00.000

2016-10-01T00:01:24.000

2017-02-22T16:01:58.000

20080501-1E553306-17B2-11DD-B8B0-C9210714648D

Rain Barrel Giveaway Program

Get information about the rain barrel giveaway program.

<p>Rain barrels capture storm water from roof runoff and store it for future use, such as watering a lawn or garden. Over the next two years, rain barrels will be distributed in an organized fashion by local Elected Officials and the Office of Consumer Affairs.</p> <p>Contact your local Elected Officials, including Council Members, Assembly Members, Senators and Members of Congress, to find out if they are having a Rain Barrel Giveaway. Staff members can assist you with reserving a rain barrel. If they are not taking reservations, they can direct you to a location where rain barrels will be given out on a first-come, first-serve basis.</p>

rain, barrel, give, away, giveaway, program, water, save, store, garden, lawn, free, tools, dep, conserve, conservation, collection, collect, roof, tank, hold, runoff, waste, excess

2307

http://www1.nyc.gov/nyc-resources/service/2307/service

2017-07-31T00:00:00.000

2016-08-11T16:58:17.000

2017-02-22T16:01:58.000

20090318-C9891BC0-13C9-11DE-8C37-BD2A00E3059E

Damaged or Defective Goods Complaint

Report a business selling damaged or defective goods or report damage caused by a business.

<p>You can report businesses selling damaged or defective goods, as well as businesses that have caused damage.</p><p>You cannot make a complaint about employee behavior or rudeness.</p>

damaged, broken, defective, send, mail, ship, package

2876

http://www1.nyc.gov/nyc-resources/service/2876/service

2099-12-31T00:00:00.000

2015-07-02T13:25:27.000

2017-02-22T16:02:00.000

20130503-28665F96-B406-11E2-B20C-96DAE110FEB8

Dog License - Special Events

Obtain dog license at a special pet event.

<p>You can get a new dog license on the same day at special events that take place throughout the city.</p>

dog, license, special, event, pet, puppy, festival, booth, fair, process, sameday, same, day, same-day

3701

http://www1.nyc.gov/nyc-resources/service/3701/service

2099-12-31T00:00:00.000

2016-06-24T16:38:14.000

2017-02-22T16:02:00.000

2002-12-06-19-07-55_000010083df13c04400242a6

Price Not Posted

Make a complaint about a business that does not post prices.

You can make a complaint about businesses that do not post their prices. Consumer laws require businesses to post a sign displaying rates and pricing.

rates, post, displaying, pricing, sign, fee, rate, failure, display, tap, water, charge

2255

http://www1.nyc.gov/nyc-resources/service/2255/service

2099-12-31T00:00:00.000

2014-10-14T14:45:25.000

2017-02-22T16:01:58.000

20050215-A00C75B4-7F9C-11D9-B300-8544ABB55490

Private Elevator or Escalator Inspector Certificate of Approval

Apply for a private elevator or escalator inspector certificate.

The City issues certificates of approval to private elevator or escalator inspectors and agency directors. The forms and additional information are available.

application, agency, director, co

2253

http://www1.nyc.gov/nyc-resources/service/2253/service

2099-12-31T00:00:00.000

2013-09-29T09:18:04.000

2017-02-22T16:01:58.000

20090318-BDAC0C22-13C9-11DE-8FB7-8497D2BB1F78

Public Utility Complaint

Make a complaint about a public utility company.

<p>You can make a complaint about a gas, electric, heat, or phone company with the New York State Public Service Commission.</p> <p>Before filing a complaint, you should first try to resolve the problem with the utility company directly. The Commission does not accept complaints about PSEG Long Island.</p>

company, investigated, Verizon, heat, water, phone, telecommunications, service, poor, bad, terrible, broken, public, quality, gas, electric, steam, calling card, MCI, ATT, AT and T, slamming, telephone pole, light, leaning pole, keyspan, con, edison, PSC, verizon, att, mci, sprint, global, crossing, bell, atlantic, nynex, rcn, worldcom, gouging, overcharging, overcharge, overpriced, gouge, hike, markup, unfair, price, overpay, excessive, ripped, off

2298

http://www1.nyc.gov/nyc-resources/service/2298/service

2099-12-31T00:00:00.000

2015-07-01T16:15:20.000

2017-02-22T16:01:58.000

2003-03-31-13-36-22_000010083e888ae94003f6e4

Reckless Driving

Report reckless or dangerous driving in progress.

You can report reckless driving.

reckless, driving, progress, dangerous, car, driver, careless, traffic, fast, speed, weave, weaving, lane, automobile, auto, highway, road, drive, maniac, too, truck, pick, up, pickup, taxi, menace, rage, pavement, street, in, out, erratic, danger, vehicle, hazard, hazardous, swerve, skid, peel, pedicab, scooter, vehicle, motorcycle, sidewalk

2322

http://www1.nyc.gov/nyc-resources/service/2322/service

2099-12-31T00:00:00.000

2015-08-17T13:53:21.000

2017-02-22T16:01:58.000

2002-12-06-15-11-30_000010083df1047640022ab7

Directory of LGBTQ Services and Resources

Get a directory of services available to the LGBTQ community.

The City provides a Lesbian, Gay, Bisexual, Transgender, and Queer (LGBTQ) Directory of Services and Resources.

homosexual, help, lesbian, queer, bisexual, bi, transgender, gay,

1968

http://www1.nyc.gov/nyc-resources/service/1968/service

2099-12-31T00:00:00.000

2015-03-09T13:18:50.000

2017-02-22T16:01:59.000

20090318-BB9811E2-13C9-11DE-9C4D-F31E1D0EB9A5

Shipping Service Complaint

Make a complaint about a package delivery company, including a service that ships internationally by boat.

<p>You can make a complaint about a package delivery company, including a company that ships internationally by boat. You should address your complaint to the consumer protection office in the state where the delivery service is based.</p>

territories, shipping, runs, investigations, sea, maritime, complaint, investigation, ocean, send, mail, export, freight, transport, smuggle, dispatch, ship, parcel, letter, track, number, claim, UPS, DHL, FedEx, international, overseas, charge

2439

http://www1.nyc.gov/nyc-resources/service/2439/service

2099-12-31T00:00:00.000

2015-07-13T12:34:36.000

2018-05-10T15:30:43.000

2002-12-06-12-19-00_000010083df0dc0740021b5f

Family Type Homes for Adults Program

Get information about a program that provides supervised living for adults with mental or physical impairment.

<p>The City offers the Family Type Homes for adults program. It is a supportive housing program for mentally or physically impaired adults, where a licensed caregiver provides housing and services in their private home.</p> <p>Services of the Family Type Homes for adults program include:</p> <ul class='dashes'> <li>A furnished room</li> <li>Meals</li> <li>Housekeeping and laundry</li> <li>Assistance with some personal care tasks</li> </ul>

adults, elderly, mental, physical, impairment, disability, housing, supportive

1642

http://www1.nyc.gov/nyc-resources/service/1642/service

2099-12-31T00:00:00.000

2015-03-02T14:13:56.000

2017-02-22T16:01:58.000

20090318-E882FDB6-13C9-11DE-8334-99EEF6EA7BC4

Storage Warehouse License

Apply for or renew a license to store goods for a fee.

The City licenses storage warehouses.<br><br>A person or business must have a Storage Warehouse License to store goods for money.<br><br>A license is not required for self-storage businesses.

belongings, stuff, mini, manhattan, storage, locker, renew, relocate, self, company, facility

2531

http://www1.nyc.gov/nyc-resources/service/2531/service

2099-12-31T00:00:00.000

2015-04-30T17:17:41.000

2017-02-22T16:01:58.000

2002-12-06-18-26-28_000010083df1322640023650

Department of Design and Construction Project Bidding

Get information about bidding on City projects.

You can get information about bidding for Department of Design and Construction projects, including process, status, and outcome.

construction

1183

http://www1.nyc.gov/nyc-resources/service/1183/service

2099-12-31T00:00:00.000

2015-09-17T09:39:37.000

2017-02-22T16:01:58.000

20080409-C1ACF080-0672-11DD-A558-C2C8743904E9

Service Request Notification Not Received

Report not receiving an email receipt after submitting a NYC311 Service Request.

You should get an email notification if you submit a Service Request through NYC311 and provide a valid email address. NYC311 does not send email receipts for Literature Service Requests or Service Requests taken by agency specialists. NYC311 will send all Service Requests to the correct agency for action regardless of whether you received an email notification.

email, confirm, complaint, issue, inbox, message, computer

2432

http://www1.nyc.gov/nyc-resources/service/2432/service

2099-12-31T00:00:00.000

2016-05-20T15:53:24.000

2017-02-22T16:01:58.000

20071018-555EA838-7DA6-11DC-A574-F1584A6DC3A5

Tap Water Health Bulletin

Get a health bulletin about the benefits of drinking City tap water.

The City provides a health bulletin about the benefits of drinking City tap water.

water, drinking, tap, bottle, free, overweight, obese, obesity, fat, brochure, lose, weight, pounds, diet, exercise, healthy, nutrition, eat, eating, health, department, mental, hygiene, sugar, obese, obesity, fat, food, drink, buletin, bulletin, publication, brochure, soda, drinks, beverages, nutrition, juice, sweet, sweeten, sugary, literature, water, tap, bottle

2130

http://www1.nyc.gov/nyc-resources/service/2130/service

2099-12-31T00:00:00.000

2016-06-03T18:04:10.000

2017-02-22T16:01:59.000

20080829-2E71ECD6-7606-11DD-8E9F-96DAE110FEB8

Air Pollution Equipment and Device Information

Get information about air pollution equipment and devices or report broken equipment.

<div class='img-right'> <p>The City and staff from Queens College are installing air quality monitors on light and utility poles to study neighborhood air pollution.</p> <p>The devices:<br />• Are located 10 to 12 feet off the ground on streetlight, signal and other utility poles.<br />• Are shaped like a box and measure 2 ft by 1 ft.<br />• Have tubes sticking out.<br />• Have an NYC Health sticker attached.</p> <p>You can report damage to a monitoring device or you can get more information about the NYC Community Air Survey.</p> <p>Complaints about air quality and requests for air testing are not accepted.</p> </div>

air, community, air, survey, monitoring, device, monitor, monitoring, program, device, pollution, vandal, vandalized, storm, damage, damaged, broke, broken, box, sample, sampling, utility, pole, street, light, signal, report

1017

http://www1.nyc.gov/nyc-resources/service/1017/service

2099-12-31T00:00:00.000

2016-04-05T09:43:28.000

2017-02-22T16:01:59.000

20090318-CD0DC502-13C9-11DE-B4A3-C30A7AAC7469

Disorderly Person or Group

Report a disorderly person or group creating a hazard or nuisance.

The City accepts reports of disorderly people or small groups, including protestors, that have caused hazardous or dangerous conditions in the past or repeatedly in the same location. These small groups can include youth who are repeatedly disorderly, cause a nuisances, or are in the park between dusk and dawn. Officers from your local police precinct will respond when they are not handling emergency situations.

causing, disorderly, hazardous, conditions, dangerous, drunk, gang, park, group, danger, emergency, currently, happening, happen, right, now, hazard, unsafe, not, kids, teen, teenagers, young, overpass, party, beer, fight, protest, rally, hanging, out, chronic, often, occur, occurs, occuring, past, while, ago, generally, nuisance, child, children, missing, lost, runaway, truant, school, absent, bad, run, prospect, toddler, baby, in, harm, harmful, keg, central, nighttime, night, dusk, dawn, loitering, truancy, large, crowd, congregate

1529

http://www1.nyc.gov/nyc-resources/service/1529/service

2099-12-31T00:00:00.000

2015-04-03T14:52:15.000

2017-02-22T16:01:58.000

2002-12-12-11-48-25_000010083df8bde44002611a

Surplus Auto Auctions

Get information about the City auctions of used cars and parts.

<p>New York City has partnered with Property Room Inc. to auction all City fleet vehicles online. Online auctions through Property Room remain free and open to the general public. You are no longer required to show up in person at the Brooklyn Navy Yard and wait to place a bid.</p> <p>The auction offers vehicles and parts to individuals, commercial businesses, and industries.</p>

auctions, kent, vehicles, sale, auction, motorcycle, motor, scooter, biweekly, sedan, truck, van, car, automobile, vehicle, fleet, sell, buy, purchase, property room, copart, co-part

2558

http://www1.nyc.gov/nyc-resources/service/2558/service

2099-12-31T00:00:00.000

2015-10-20T13:08:24.000

2017-02-22T16:01:58.000

20110622-62C07E7E-9CED-11E0-A39E-BE085775635E

Gynecologist Referral

Get general gynecology services.

<p>You can get an annual gynecological exam or an appointment to treat a specific concern.</p> All annual exams include:<br /> <ul> <li>Breast exam</li> <li>Pelvic exam</li> <li>Pap smear</li> </ul> Depending on your needs, you may also receive assistance with the following:<br /> <ul> <li>Birth control</li> <li>Family planning</li> <li>Testing and counseling for HIV and STDs</li> </ul> <br /> <p>Services are confidential and open to all. You will be helped regardless of your immigration status.</p>

menstrual, cycle, pap, smear, urinary, infection, health, vaginal, bleeding, female, discharge, medical, women, woman, reproduction, reproductive, maternal, gyn, gyno, gynecologist, obgyn, ob-gyn, gynocologist, doctor

1121

http://www1.nyc.gov/nyc-resources/service/1121/service

2099-12-31T00:00:00.000

2017-02-06T12:01:38.000

2017-02-22T16:01:58.000

20090318-B81C24AE-13C9-11DE-9B0F-EB2B1AABE88A

Noise from Airplane

Report noise from an airplane.

You can make a complaint about noise from local airports, including John F. Kennedy (JFK), LaGuardia, or Newark Airports.

airport, kennedy, john, low, fly, over, queens, laguardia, airport info, LGA, la, plane, aircraft, EWR, jersey, chopper, airwolf, traffic, hovering

2087

http://www1.nyc.gov/nyc-resources/service/2087/service

2099-12-31T00:00:00.000

2015-05-05T11:34:11.000

2017-02-22T16:01:59.000

20131009-3F3EC000-30F2-11E3-B0F5-FAE720EF25A8

NYC Online Licensing Service - Technical Assistance

Assistance for businesses having technical problems using the City's online licensing services.

<p>Businesses using the City’s online service system to submit applications and other requests to the Department of Consumer Affairs and Department of Health and Mental Hygiene can get assistance with technical problems, including:</p> <UL> <li> Log-in problems</li> <li> Resetting user names or passwords</li> <li> Problems uploading documents</li> <li> Error messages</li> <li> Web page not loading</li> <li> Button not responding</li><UL> <p>Call 311 during business hours to get assistance with technical problems and for questions about a registered account.</p>

nyc online licensing service, technical, assistance, apply, renew, renewal, amend, amendment, request, service, application, online, licensing, status, log, in, login, problem, consumer, affairs, dca, DCA, health and mental hygiene, Health, dohmh, DOHMH, permit, license, business, register, registration, registered, account, schedule, inspection, help, questions, website, system, user, password, condition, error, support

4501

http://www1.nyc.gov/nyc-resources/service/4501/service

2099-12-31T00:00:00.000

2015-08-17T14:56:04.000

2017-02-22T16:02:00.000

20090318-073625DA-13CA-11DE-94AD-D5D50F26A338

Parking Permit

Apply for a parking permit, get information and assistance, or report misuse of a parking permit.

<p>The Department of Transportation issues parking permits and provides assistance to parking permit applicants and holders. You can report the improper use of City parking placards and permits.</p>

parking permit, apply, renew, agency, business, permit, parking, placard, official, loading, metered, administrator, executive, commissioner, city, government, DOT, e-permit, epermit, online, web, internet, application, renewal, profit, custom, arranged, not-for-profit, non-profit, nonprofit, website, spaces, carriages, reservation, On street government official, agency: city, state and federal, physician, evaluation, assessment, impaired, PPPD, paralyzed, spots, handicapped, disabled, temporary, e-Permits, associations, authorizes, pastor, rabbi, priest, church, temple, ministry, mosque, imam, imams, monk, nun, vehicle, car, lot, field, space, tax, waiver, exemption, municipal, monthly, apply online, epermits, change, accident, borrow, borrowed, registered, vehicle change, broke down, authorized, office, illegal, meter, hydrant, worker, cop, fireman, police, teacher, SPI, Special, Parking, Identification

2182

http://www1.nyc.gov/nyc-resources/service/2182/service

2099-12-31T00:00:00.000

2016-11-29T20:16:16.000

2017-02-22T16:01:58.000

2002-12-12-17-47-15_000010083df911fe400269cd

Youth Currently in Trouble

Report a child or young adult currently missing, truant, lost, runaway, in the park between dusk and dawn, or in any other situation that may cause harm.

The City accepts reports of children or young adults who are missing, truant, lost, runaway, in the park between dusk and dawn, or in any other situation that may cause harm.

harm, missing, runaway, truant, child, children, kids, lost, school, absent, bad, run, away, prospect, toddler, baby, danger, in, harmful, truancy

2772

http://www1.nyc.gov/nyc-resources/service/2772/service

2099-12-31T00:00:00.000

2015-06-05T17:26:48.000

2017-02-22T16:02:00.000

20120501-B6526D3E-939D-11E1-BC2C-96DAE110FEB8

Bottle Refunds

Get information about the bottle and can refund law or make a complaint about a store not accepting a container.

The State requires stores that sell beverages in returnable containers to accept containers for refund.

nickel, nickle, 5, cent, can, return, soda, bottled water, beer, carbonated, beverage, plastic, aluminum, recycle, bottle bill, bottle deposit, deposit, deposit container, recycling, retail, retailer, store, grocer, corner store, bodega, supermarket

1246

http://www1.nyc.gov/nyc-resources/service/1246/service

2099-12-31T00:00:00.000

2016-09-08T11:27:22.000

2017-02-22T16:01:58.000

2002-12-12-17-22-24_000010083df90c464002658f

X-Ray Machine Complaint

Make a complaint about an X-ray machine.

The City accepts complaints about X-ray machines and radiation equipment. The City inspects radiation equipment regularly.

inspection, radiological, radioactive, bone, scan, catscan, petscan, ctscan, ct, xray, x, ray, mammogram, chiropractor, clinic, dentist, hospital, linear, accelerator, podiatrist, veterinarian, vet, imaging, radiology, teeth, er, scoliosis, doctor, feet, toe, leak, cancer

2769

http://www1.nyc.gov/nyc-resources/service/2769/service

2099-12-31T00:00:00.000

2013-09-29T09:51:44.000

2017-02-22T16:01:59.000

2002-12-06-21-51-41_000010083df1623e400251b5

World Trade Center DNA Testing

Get information for family members of World Trade Center victims about DNA testing or how to provide a DNA sample.

The City provides information for family members of World Trade Center victims about DNA testing or how to provide a DNA sample.

dna, inquire, wtc, samples, DNA, world, trade, september, 11th, nine, eleven, 911, family, member, relative, next, kin, morgue

2765

http://www1.nyc.gov/nyc-resources/service/2765/service

2099-12-31T00:00:00.000

2015-03-02T14:17:20.000

2017-02-22T16:01:59.000

2002-12-06-11-03-09_000010083df0ca42400207ad

Doctor Complaint

Make a complaint about a doctor.

<p>You can make a complaint about a doctor and get information about reports filed against physicians.</p>

physician, professional, service, care, quality, fraud, overcharge, flu, shot, unnecessary, optometrist, psychiatrist, compliment

2014

http://www1.nyc.gov/nyc-resources/service/2014/service

2099-12-31T00:00:00.000

2015-07-10T10:28:38.000

2017-02-22T16:01:58.000

20090318-D1A211D6-13C9-11DE-8742-B79704BFBFC4

Find a School District

Find a school district.

The City provides information about school districts. Each of the 34 districts has a Family Leadership Coordinator who can help families with any school-related needs. Contact your district's Family Leadership Coordinator for more information.

parent, district, education, student, region, instruction, instructional, board, school, community, learn, support, center, regional, leadership, division, coordinator, public, contact, reach, call, address, talk, speak, District Family Advocate

1685

http://www1.nyc.gov/nyc-resources/service/1685/service

2099-12-31T00:00:00.000

2015-09-11T13:04:28.000

2017-02-22T16:01:58.000

2002-12-05-21-00-02_000010083df004d14001e450

Trash Disposal Complaint

Report the use of another person's trash bin or placement of trash in front of another location.

<div>It is illegal to use another person's or establishment's trash receptacles without their permission, or to place refuse in front of a building other than where it was generated. </div> <div> </div> <div>To make a complaint about chronic improper trash disposal, you need to provide:</div> <div> </div> <div>1. The address of where the materials are coming from.</div> <div>2. The address of where the materials were placed.</div> <div> </div> <div>You can also report someone placing a mattress or box spring curbside for disposal that hasn't been fully covered in a sealed plastic bag. </div> <div> </div> <div>Only one address is necessary: the location of the mattress.</div> <div><br /></div> <ul> </ul> <div id='_mcePaste' class='mcePaste' data-mce-bogus='1' style='position: absolute; left: 0px; top: -25px; width: 1px; height: 1px; overflow: hidden;'></div>

garbage, can, receptacle, bag, mattress, mattresses, matress, bags, box, spring, futon, plastic bag, cover, bed bug, bed bugs, bedding, throw, away, chronic, improper, trash, disposal

1908

http://www1.nyc.gov/nyc-resources/service/1908/service

2099-12-31T00:00:00.000

2017-12-05T14:25:54.000

2018-02-22T15:30:21.000

20090318-BFF1D2A0-13C9-11DE-AAC7-EF2258B0768D

Air Quality

Get information about air quality alerts and air quality after a fire.

The State provides alerts for Air Quality Action Days. These alerts are issued on days when air quality is predicted to be unhealthy for sensitive groups. People with heart and lung problems, the elderly, and children are more sensitive to outdoor air pollution.<br /><br />When an Air Quality Alert is in effect:<br /><br /> <ul class='dashes'> <li> Stay indoors and do not exert yourself unnecessarily.</li> <li> Limit driving. Share a ride, use transit, or work from home.</li> <li> Refuel your car after dark. This prevents pollutants from being emitted into the air that react with sunlight and heat to create ground-level ozone.</li> <li> Use your air conditioner less. Set your home air conditioner at a slightly higher temperature than normal to conserve energy and decrease pollution.</li> <li> Do not mow lawns.</li> <li> Do not paint or use aerosol products. Painting and spraying add harmful vapors to indoor and outdoor air.</li> </ul> <br />The City provides health and safety information about air quality after a fire.

air, quality, alert, atmosphere, weather, whether, temperature, humidity, smog, dust, pollution, heat, wave, sun, ozone, fire, health, effects, smoke, clean, purifier, irritation, irritate, lung, breathe, breathing, eye, nose, throat

1024

http://www1.nyc.gov/nyc-resources/service/1024/service

2099-12-31T00:00:00.000

2016-06-03T17:56:10.000

2017-02-22T16:01:59.000

20090318-0FCDEB74-13CA-11DE-9D65-8F85332EBED2

Street Sign Request

Request the installation, removal, or relocation of a street sign. Purchase a personalized street sign.

<p>You can request street signs installation, relocation, or removal. You can also buy a personalized street sign.</p> <p>These requests apply to:</p> <ul> <li>Stop signs</li> <li>Regulatory signs (ASP, parking, or loading)</li> <li>Safety signs (Stop, Yield, or Do Not Enter)</li> </ul> <p>They do not apply to sanitation signs such as Clean Up After Dog, No Littering, or No Dumping.</p>

street, sign, purchase, buy, custom, signage, souvenier, sale, Maspeth, Masbeth, Shop, park, load, school, safety, cross, stop, asp, traffic, stand, pole, request, construction, law, noise, corner, busy, car, no, volume, intersection, street, cab, taxi, yield, block, take, name, avenue, speed, dog, curb, sidewalk, dump

2554

http://www1.nyc.gov/nyc-resources/service/2554/service

2099-12-31T00:00:00.000

2015-08-10T10:08:58.000

2017-02-22T16:01:59.000

20040430-C5AB6FA4-9AE2-11D8-82EC-8E0363780B25

Books and Web Sites about the Water Supply System for Children

Get information about great books and Web sites to teach children about water.

The City provides information about books and Web sites that can be used to teach children about water.

brochure, guide, DEP

1225

http://www1.nyc.gov/nyc-resources/service/1225/service

2099-12-31T00:00:00.000

2013-09-29T08:04:12.000

2017-02-22T16:01:59.000

20110321-405897F2-53C5-11E0-ABB8-B1362A509A95

NYC Jobs

Learn about job opportunities with the City.

<p>You can find general career information through NYC Jobs, the City's official government jobs website. You can also learn about and apply to open jobs and civil service exams across City agencies. Most positions in New York City government are filled through civil service exams.</p>

job, jobs, hire, work, employment, opportunities, career, careers

2560

http://www1.nyc.gov/nyc-resources/service/2560/service

2099-12-31T00:00:00.000

2016-11-29T20:15:16.000

2017-02-22T16:01:59.000

20090318-D7D502F2-13C9-11DE-8DD8-CD5FA9D9D36A

Home Care Services

Request home attendant services for seniors and for Medicaid-eligible children and adults.

<!-- Netop Live Guide Monitor Tag --> <script type='text/javascript'><!-- function LgTrackingTag(){var s=document.createElement('script');s.type='text/javascript';s.charset='utf-8';s.src=document.location.protocol+'//clients-liveguide01us.netop.com/track.php?LiveGuideUID=Uc9dpPSo0algsc6ms6tV5l0&url='+escape(window.location);if(document && document.body)try{document.body.appendChild(s);}catch(e){}else document.write(s);} if(window.attachEvent)window.attachEvent('onload',LgTrackingTag);else window.addEventListener('load',LgTrackingTag,false); // --></script> <!-- Netop Live Guide Monitor Tag -->The City provides home care information and services to:<br /><br /> <ul> <li>Medicaid-eligible adults</li> <li>Adults who are not eligible for Medicaid</li> <li>Seniors</li> <li>Households with children</li> <li>Individuals with AIDS or advanced HIV</li> </ul> Through the Home Care Services Program (HCSP), the City provides services to Medicaid-eligible clients by assessing medical need and determining the appropriate care required. General HCSP information is available as well as information on long-term home health care and managed long-term care programs.<br /><br />The City also provides assistance for people 60 and older who are in need of personal care or housekeeping services and who are not eligible for Medicaid home care services. Assistance is also provided to senior home care recipients who need help with the benefits they are already receiving. <br /><br />The City provides assistance for families who need home attendant services for a child, or an adult who lives with a child. For any household that includes a child under 18, an Administration for Children's Services (ACS) assessment is the first step to receiving Medicaid-funded home care services. Depending on the needs of the family, additional services may also be offered. <br /><br />People living with AIDS or advanced HIV can also receive home care services if they are having difficulty with the activities of daily life, including walking, cleaning, and preparing meals.<br /><br />The City accepts complaints about the type of care, quality of care, caregiver, or vendor agency provided to seniors by:<br /><br /> <ul class='dashes'> <li>Expanded In-Home Services for the Elderly Program (EISEP)</li> <li>Human Resources Administration (HRA) home care</li> <li>Home attendant services for which clients pay directly</li> </ul>

elderly, assists, personal, senior, cleaning, housework, housekeeper, housekeeping, contract, renew, agency, aide, attendant, HRA, Medicaid Funded, home care, caregiver, type, quality, misconduct, poor treatment, abuse, neglect, vendor, Medicaid, services, personal care aide, PCA, home health aides, HHA, Long Term Home Health Care Program, LTHHCP, ALP, CAH, CDPAP, MLTC, assisted, living, physically, disabled, managed, therapy, medicare, long, term, skilled, nurse, physical, occupational, speech, medical, social, service, nutrition, counseling, workers, supplies, respiratory, EISEP, home, children, parent, visiting, cooking

1834

http://www1.nyc.gov/nyc-resources/service/1834/service

2099-12-31T00:00:00.000

2017-02-17T12:14:24.000

2017-02-22T16:01:59.000

20090318-BB9811E2-13C9-11DE-9C4D-F31E1D0EB9A5

Shipping Service Complaint

Make a complaint about a package delivery company, including a service that ships internationally by boat.

<p>You can make a complaint about a package delivery company, including a company that ships internationally by boat. You should address your complaint to the consumer protection office in the state where the delivery service is based.</p>

territories, shipping, runs, investigations, sea, maritime, complaint, investigation, ocean, send, mail, export, freight, transport, smuggle, dispatch, ship, parcel, letter, track, number, claim, UPS, DHL, FedEx, international, overseas, charge

2439

http://www1.nyc.gov/nyc-resources/service/2439/service

2099-12-31T00:00:00.000

2015-07-13T12:34:36.000

2017-02-22T16:01:59.000