311 Web Content - Services

2002-12-12-19-36-03_000010083df92b7540026beb

Building Exit Blocked

Report blocked or inadequate building exits or fire escapes.

You can report blocked or inadequate building exits or fire escapes.

impeded, lack, improper, lock, egress, door, entrance, no, means, fire, escape, corridor, hall, back, rear, out, window, security, gate, bars

1277

http://www1.nyc.gov/nyc-resources/service/1277/service

2099-12-31T00:00:00.000

2013-09-29T08:05:06.000

2015-12-16T15:30:11.000

2003-04-24-16-36-53_000010083ea84ae84003fb7c

Clean Air NY Program

Get information about a program to prevent ozone pollution.

You can receive daily ozone alerts and information on keeping the air pollution free from the Clean Air NY program.

ozone, air, quality, pollution, health, sun, atmosphere, smog, commute

2174

http://www1.nyc.gov/nyc-resources/service/2174/service

2099-12-31T00:00:00.000

2015-07-01T16:14:23.000

2015-12-16T15:30:11.000

2002-12-06-19-07-55_000010083df13bf140024287

Restaurant Surcharge Complaint

Make a complaint about a restaurant that adds a surcharge to the cost of items on the menu.

You can make a complaint about restaurants that add a surcharge to the cost of items on the menu.<br><br>Consumer protection laws prohibit restaurants from adding a surcharge to the cost of items listed on the menu unless those charges are clearly displayed in writing.

tip, surcharge, menu, charge, overcharge, gratuity

2364

http://www1.nyc.gov/nyc-resources/service/2364/service

2099-12-31T00:00:00.000

2014-10-14T14:45:57.000

2015-12-16T15:30:11.000

20041104-5E1C5B20-2E29-11D9-BDEA-E391CFB24526

Graffiti Reward Program

Provide a tip about graffiti or vandalism for a possible cash reward.

The City accepts tips about graffiti and vandalism. You may get a reward of up to $500. You can remain anonymous.

grafitti, vandal, vandalism, tip

1775

http://www1.nyc.gov/nyc-resources/service/1775/service

2099-12-31T00:00:00.000

2013-09-29T08:46:01.000

2015-12-16T15:30:11.000

20031218-333BAFFA-3172-11D8-A57F-F4092AB320F4

Dry Weather Sewage Discharge Complaint

Report of water flowing through a sewer outfall pipe during dry weather.

<p>You can report water flowing from a sewer outfall pipe during dry weather. Each outfall has a sign with the Outfall identification number (ID) assigned to it by the NYS Department of Environmental Conservation (DEC). You will need to provide the Outfall ID when you report a dry weather sewage discharge. The Outfall ID consists of the 2 or 3 character abbreviation of the Wastewater Treatment&#160;Plant followed by a 3-digit number. Examples include RH-034 and 26W-005.</p>

cso, bypass, sewage, spdes, wetweather, wet, weather, storm, drain, pipe, river, ocean, sound, creek, pond, dump, outfall, out, fall, sewer, discharge, drainpipe, drain, pipe, water

2437

http://www1.nyc.gov/nyc-resources/service/2437/service

2099-12-31T00:00:00.000

2015-07-07T10:07:51.000

2015-12-16T15:30:12.000

20130218-098D15B6-7A12-11E2-B20C-96DAE110FEB8

Scaffold or Sidewalk Shed Complaint

Report a problem with a pipe scaffold, a suspended or hanging scaffold, or a sidewalk shed.

<P>You can report a problem with a pipe scaffold, a suspended or hanging scaffold, or a sidewalk shed.</P> <P>A pipe scaffold is a structure designed to support workers who are doing construction or alteration work. It is built with pipes and work platforms and built from the ground up next to the outside wall of a building. It does not move.</P> <P>A sidewalk shed is a structure built over a sidewalk to protect pedestrians from objects falling from a building or construction site.</P>

scaffold, pipe, sidewalk shed, platform, light, unlit, unstable, dangerous, suspend, hanging, unsecured

2396

http://www1.nyc.gov/nyc-resources/service/2396/service

2099-12-31T00:00:00.000

2013-09-29T09:27:47.000

2015-12-16T15:30:11.000

20090318-EA22B864-13C9-11DE-896D-AC67A5EA104A

Student Transportation and School Buses

Get information about public transportation passes and school buses for students. Report that a child has missed the school bus.

<p>The City provides student transportation to and from school by yellow bus or MetroCard according to grade, walking distance from the school, and other factors.</p> <p>General education students must meet distance criteria to receive free transportation. For more information, contact your school.</p> <p>If a child misses a school bus, the Office of Pupil Transportation helps the child get to school.</p> <p>The City will no longer provide bus service for 7th and 8th grade general education students on Staten Island who previously qualified for a transportation variance. If you applied for a different variance and were approved, the student will receive transportation under their new variance. Parents can also appeal the variance decision.</p>

missed, route, bus, child, transportation, stop, schedule, late, early, delay, cancel, closing, driver, escort, field, ontime, opt, pickup, pick, public, pupil, running, safety, snow, student, transport, trip, yellow, school, register, registration, applying, stops, schoolbus, metrocard, metro, option, special, education, accomodation, medical, circumstance, variance, educational, subway, excursion, outing, tour, class, learning, disability, down, syndrome, pre-k, general, new

2548

http://www1.nyc.gov/nyc-resources/service/2548/service

2099-12-31T00:00:00.000

2015-04-22T15:20:36.000

2015-12-16T15:30:13.000

20150928-E3426DBC-660D-11E5-81EB-558687ED0D53

Legionnaires Disease in the Morris Park Section of the Bronx

Get information on the Health Department actions and guidance about Legionnaires' disease (Legionella) and the outbreak in the Morris Park Section of the Bronx.

<p>The Health Department is currently investigating a cluster of seven Legionnaires' disease cases in the Morris Park section of the Bronx.</p> <p>This cluster is unrelated to the outbreak in the South Bronx this summer that was attributed to Legionella found in the cooling tower of the Opera House Hotel.</p> <p>Patients in the current cluster live or work in Morris Park, range in age from 45 to 75 and are all currently hospitalized. There have been no deaths.</p> <p>If you have respiratory symptoms, such as fever, cough, chills, or difficulty breathing, please seek medical attention right away, especially if you have a medical condition that affects your breathing, like emphysema, or if you are a smoker.</p>

Legionnaire, Legionaire, Legionnaires, Legionaire, Legionella, Legionela, Legionnella, disease, South, Morris, Park, dead, Bronx, Sick, fever, water, drink, pneumonia, legunare, leeginare, diseasse, disezee,

5304

http://www1.nyc.gov/nyc-resources/service/5304/service

2099-12-31T00:00:00.000

2015-09-28T14:52:57.000

2015-12-16T15:30:11.000

20090423-498C14E0-301B-11DE-8E9F-96DAE110FEB8

HPD Section 8 Tenant Assistance

Get information for tenants who receive HPD Section 8.

<P>If you already receive Section 8 assistance from the New York City Department of Housing Preservation and Development (HPD), you can get information about how to reach your case manager, the annual recertification process, the housing quality standards that you must meet, and program guidelines.</p>

case manager, voucher, rent, lease, tenant, subsidy, housing, apartment

1873

http://www1.nyc.gov/nyc-resources/service/1873/service

2099-12-31T00:00:00.000

2015-08-20T16:55:54.000

2015-12-16T15:30:10.000

20121105-441B39A2-278C-11E2-B20C-96DAE110FEB8

Home Oil or Chemical Spill

Get assistance with an oil or chemical spill within your home or backyard.

<p>You can get information and assistance with a leaking or damaged home heating oil tank. You also can get help if there is a chemical spill in your home or backyard.</p>

home, house, basement, yard, backyard, leaking, leaky, damaged, home, heating, oil, tank, chemical, spill

1850

http://www1.nyc.gov/nyc-resources/service/1850/service

2099-12-31T00:00:00.000

2015-07-02T13:30:27.000

2015-12-16T15:30:11.000

20040302-0F8F086A-6C9E-11D8-A985-A2C8C5A8488A

Floor Varnish Safety

Get information about how to use floor finishing products safely.

The City provides information about using floor varnishes and alternative products safely. Specific information about the moisture-cure products and their potential danger is also available.

flooring, finish, polyurethane, moisture, cure, urethane, covering, lacquer, lacker, laquer, varnish, coat, surface, moisture-cure, moisturecure

2381

http://www1.nyc.gov/nyc-resources/service/2381/service

2099-12-31T00:00:00.000

2015-03-02T14:27:35.000

2015-12-16T15:30:12.000

20120403-26AC3BF8-7DB6-11E1-A1F1-B4BA17F5E985

Buses, Subways, and Railroads

Get information or file a complaint about public transportation and railroads in the City.

<p>You can get information about public transportation from the MTA, including:</p> <ul> <li>Railroads</li> <li>MetroCards and fares</li> <li>Trip planning</li> <li>Lost or found property</li> <li>Transit violations</li> </ul> <p>You can also report a problem, including complaints about bus drivers, train conductors, and other employees.</p>

MTA, PA, LIRR, Path, Metropolitan, Transit, Authority, Port, Authority, bus, Metro-North, fare, ticket, subway, bus, train, railway, transit, paper, schedule, select, bus, buses, railroad, service, status, travel, transit, transportation, transit, station, directions, surface, route, map, transportation, transit, public, line, express, local, change, delay, verification, lost, found, rodent, phone, elevator, escalator, handicapped, disabled, reduced, senior, complaint, compliment, transit, police, clerks, operator, conductor, disabled, station, cleaning, lost, found, graffiti, delay, verication, policy, Air, train, tran, plane, path, port, authority, hudson, hudson, jersey, hoboken, metro, commuter westchester, rockland, harlem, hudson, port, jervis, new, haven, pascack, link, Grand, Central, Terminal, Poughkeepsie, Hamburg, Beacon, Breakneck, Cold, Spring, Garrison, Manitou, Peekskill, Cortlandt, Croton, Harmon, crotonharmon, Ossining, Scarborough, Philipse, Manor, Tarrytown, Irvington, Ardsley, Dobbs, Hastings, Greystone, Glenwood, Yonkers, Ludlow, Riverdale, Spuyten, Duyvil, Marble, Morris, Wassaic, Tenmile, Wingdale, Appalachian, Pawling, Patterson, Southeast, Brewster, Purdys, purdies, Goldens, Katonah, Bedford, Kisco, Chappaqua, Pleasantville, Hawthorne, Pleasant, Valhalla, Plains, Hartsdale, Scarsdale, Crestwood, Tuckahoe, Bronxville, Fleetwood, Mount, Vernon, mountvernon, Wakefield, Woodlawn, Williamsbridge, Botanical, Fordham, Tremont, Melrose, Canaan, Talmadge, Springdale, Glenbrook, Danbury, Waterbury, Bethel, Redding, Branchville, Cannondale, Wilton, Merritt, Naugatuck, Beacon, Seymour, Ansonia, Derby, Shelton, Waterbury, Milford, Stratford, Bridgeport, Fairfield, Southport, Westport, Norwalk, Rowayton, Darien, Noroton, Stamford, Greenwich, Riverside, CosCob, Chester, Rye, Harrison, Mamaroneck, Larchmont, Rochelle, Pelham, Vernonnewark, wtc, 33rd, MTA, pavonia, harrison, grove, journal, violation, fight, pay, hearing, ticket

1043

http://www1.nyc.gov/nyc-resources/service/1043/service

2099-12-31T00:00:00.000

2015-07-02T13:23:26.000

2015-12-16T15:30:10.000

20150430-C9CE812C-EF48-11E4-BB13-AC2F1566201E

Small Business First

An initiative helping to reduce the burden on small businesses.

<p>Small Business First is an interagency initiative focused on reducing the burden of regulation on small businesses by making it easier for business owners to interact with the City.</p> <p>It includes 30 initiatives that provide education and support services for business owners and simplifies regulations to help small businesses save time, money, and frustration when dealing with City government.</p> <p>The initiative builds upon previous reforms and seeks to make changes that will assist businesses by:</p> <ul> <li> Providing clear information with coordinated services and support</li> <li>Helping businesses understand and comply with City regulations </li> <li>Reducing the burden imposed by complex regulations and fines </li> <li>Ensuring equal access to City resources</li> </ul>

assistance, burden, business, compliance, comply, first, government, increase, license, navigate, permit, red, reduce, regulation, regulatory, SB1, small, streamline, tape, understand, violation

4920

http://www1.nyc.gov/nyc-resources/service/4920/service

2099-12-31T00:00:00.000

2015-04-30T12:45:18.000

2015-12-16T15:30:11.000

20031212-8FDEA05A-2CCC-11D8-BEB0-AEF2F707D6EF

Name Changes

Get information about changing your name by filing an action with the Supreme Court.

You may change your name by filing an action in the Supreme Court or any branch of Civil Court .

birth, first, last, certificate, legal, name, supreme

2053

http://www1.nyc.gov/nyc-resources/service/2053/service

2099-12-31T00:00:00.000

2015-08-17T16:58:51.000

2017-02-19T15:30:29.000

2002-12-06-21-51-41_000010083df1623e400251b7

Death Investigations

Get information about a death investigation.

The City investigates cases of people who die:<br /><br /><ul class='dashes'><li>From criminal violence</li><li>By casualty or by suicide</li><li>Suddenly, when in apparent good health</li><li>When unattended by a physician</li><li>In a correctional facility</li><li>In any suspicious or unusual manner</li></ul><p>The City also provides assistance with identifying bodies.</p>

death, casualty, suddenly, certificate, medical, examiner, mysterious, cause, autopsy, homicide, morgue

1492

http://www1.nyc.gov/nyc-resources/service/1492/service

2099-12-31T00:00:00.000

2015-03-02T14:18:01.000

2015-12-16T15:30:13.000

2002-12-12-17-47-15_000010083df91200400269d3

Bar or Club Operating After Hours Complaint

Report a bar or club operating after hours.

<P>The City accepts reports of licensed bars or clubs that are operating after hours. Officers from your local police precinct will respond when they are not handling emergency situations.</P>

open, after, hours, beyond, past, closing, operate, operating, late, club, bar, disco, night, 4am, licensed, license, alcohol, beer, serve, serving, cabaret, caberet, cabarat, cabret, cabarret, caberret, cabarey, cabaray

2796

http://www1.nyc.gov/nyc-resources/service/2796/service

2099-12-31T00:00:00.000

2013-09-29T08:01:15.000

2015-12-16T15:30:11.000

20141114-6A4103F8-6C15-11E4-92B7-2200826C8228

Advisory Restaurant Inspection for New Restaurants

Preliminary inspection for newly opened restaurants.

<p>The Department of Health offers an optional, consultative inspection to newly opened restaurants that have not yet received their first graded inspection. After the inspection, operators will receive a report that will help them bring their establishment into compliance before it receives its first graded inspection.</p> <p>The cost is $100.</p>

restaurant, food, service, establishment, consultation, preliminary, consult, consultative, inspection, new, newly, open, opened, ungraded, refund

4581

http://www1.nyc.gov/nyc-resources/service/4581/service

2099-12-31T00:00:00.000

2014-12-01T18:26:09.000

2015-12-16T15:30:12.000

20070816-48ECC81E-4BFB-11DC-937C-CCEA8A6D4B9F

Street Conditions Observation Unit Team (SCOUT) Program

Get information about the Street Conditions Observation Unit Team (SCOUT) program.

The Street Conditions Observation Unit (SCOUT) is a team of City agency inspectors who drive every City street once per month and report quality of life conditions to 311. 311 sends the reports to the appropriate agency for action. The program is a Mayoral initiative that aims to identify major quality of life issues throughout the City.

street, condition, observation, unit, team, inspector, drive, scooter, street, quality, life, morrisroe, scorecard, rating,

2526

http://www1.nyc.gov/nyc-resources/service/2526/service

2099-12-31T00:00:00.000

2015-03-02T14:35:17.000

2015-12-16T15:30:11.000

20111116-F616F47C-109D-11E1-9B9D-A68F40AFB9B5

HIV Care Coordination

Referrals to medical case management for people living with HIV/AIDS.

<p>The City provides medical case management or care coordination services for people living with HIV/AIDS.</p><p>If you enroll in Care Coordination, you will have an entire team providing support. A care coordinator will help you with your clinical needs and a navigator will help you in the community.</p><p>The team will:</p><p>&#8226; Help you learn to live better with HIV/AIDS<br /> &#8226; Help you with medical appointments<br /> &#8226; Help you manage your medications<br /> &#8226; Help with housing, health insurance, and social services</p><p>Proof of your HIV/AIDS status is required.<br /></p>

HIV, Care, Hiv, Aids, sick, care, management, coordination, medical, support, help, patient, case

1828

http://www1.nyc.gov/nyc-resources/service/1828/service

2099-12-31T00:00:00.000

2013-10-16T15:46:57.000

2015-12-16T15:30:13.000

20090318-F9C5ACCC-13C9-11DE-A4DD-B8CD8BDDF24E

Disability Rent Increase Exemption (DRIE) Program

Get information about a program that freezes rent increases for a renter with a disability. Get application assistance or check status.

<p>The Disability Rent Increase Exemption (DRIE, also known as the NYC Rent Freeze Program) is an exemption against future rent increases for eligible disabled persons living in rent-controlled, rent-stabilized, Mitchell-Lama and other eligible apartments. Applicants must meet certain eligibility requirements for DRIE benefits.</p> <p>Landlords of DRIE tenants will receive tax credits to make up the difference between the frozen rent and what the DRIE tenants would be paying without the benefit.</p> <p>For assistance with DRIE, including enrollment, renewals, appeals, transfers, and adjustments, tenants and landlords can contact the Department of Finance's DRIE Unit online at <a href='http://www.nyc.gov/contactfinance'>www.nyc.gov/contactfinance</a>, or visit the SCRIE and DRIE Walk-in Office at 66 John Street, 3rd floor, New York, NY , Monday to Friday, 8:30 AM to 4:30 PM.</p> <p>Several community-based organizations also provide assistance with DRIE enrollment.</p>

drie, rent, freeze, controlled, stabilized, MCI, increase, landlord, landlady, DHCR, apartment, disabled, blind, deaf, handicap, scrie, application, submit, NYC, Rent, Freeze, Program

1522

http://www1.nyc.gov/nyc-resources/service/1522/service

2099-12-31T00:00:00.000

2015-08-20T16:32:06.000

2015-12-16T15:30:12.000

20081001-36ADF310-8FE5-11DD-8E9F-96DAE110FEB8

Traffic Conditions

Get information about traffic conditions for the New York metro area.

You can get real-time updates on public transportation, traffic, and road conditions within the New York metro area. You can also sign up to receive alerts about incidents and events impacting traffic in NY State.

511, NYS, New, York, State, DOT, Call, Center, IVR, telephone, service, wensite, webpage, online, congestion, congest, bottleneck, obstruction, street, block, traffic, road, real-time, conditions, reports, updates, travel, assistance, complaints, comments

2630

http://www1.nyc.gov/nyc-resources/service/2630/service

2099-12-31T00:00:00.000

2015-07-02T13:48:06.000

2015-12-16T15:30:11.000

20060130-41F77EFA-91BC-11DA-9B9D-96DAE110FEB8

Ten Things Every Business Should Know Pocket Guide

Get a guide to required business practices.

You can get a fold-out card with 10 basic tips on business practices regulated by the City.

business, consumer, protection, law, regulation, rule

2607

http://www1.nyc.gov/nyc-resources/service/2607/service

2099-12-31T00:00:00.000

2015-05-01T10:08:16.000

2015-12-16T15:30:11.000

20080304-A606CFF4-EA2A-11DC-8E9F-96DAE110FEB8

Sidewalk Repair Payment Plan Request

Request a payment plan for sidewalk repairs billed by the City.

An installment payment plan is available to eligible residential property owners who have been billed for sidewalk repair charges by the City.

sidewalk, repair, installment, payment, plan, charges, DOF, finance, DOT, Finance

2454

http://www1.nyc.gov/nyc-resources/service/2454/service

2099-12-31T00:00:00.000

2015-01-06T16:14:01.000

2015-12-16T15:30:11.000

20090318-F680CE52-13C9-11DE-9341-A3E6EB9B1735

Cesspool Permit

Apply for a permit to construct a cesspool.

The City regulates the construction of cesspools.<br><br>To apply for a Cesspool Permit, download the PW1 Plan or Work Approval Application form online or pick it up at a Department of Buildings (DOB) Borough Office.

install, remove, alter, dig, sewage, cess, pool, application, plumbing

1361

http://www1.nyc.gov/nyc-resources/service/1361/service

2099-12-31T00:00:00.000

2013-09-29T08:10:06.000

2015-12-16T15:30:12.000

20090318-EC03966C-13C9-11DE-942F-A01848274B4D

Transportation for Seniors

Get information or make a complaint about transportation provided for seniors.

The City provides transportation for seniors age 60 and older to attend senior centers, educational and recreational activities, and essential medical and social service appointments.<br><br>The City also accepts complaints about the policies, services, and employees of senior transportation providers.

adult, congregate, age, meal, elderly, senior, ride, travel, drive, bus, train, subway, car, van, cab, cart, long, term, care, late, rude, mean, slow, bad, poor, service, wrong, respond, visit, wait, accident

2639

http://www1.nyc.gov/nyc-resources/service/2639/service

2099-12-31T00:00:00.000

2015-04-03T15:05:54.000

2015-12-16T15:30:13.000

2002-12-05-20-28-45_000010083deffd4f4001e1d5

Private Carter Sanitation Complaint

Make a complaint about a commercial waste disposal company.

The City accepts reports that commercial waste disposal companies are not following Business Integrity Commission's rules and regulations. Following an investigation, violations will be issued as appropriate.

waste, investigated, compliance, commercial, business, non-compliance, violation, carting, private, haul, disposal, law, regulation, investigate, improper, trash, garbage, removal, rubbish, missed, spill, trade, mess, pick, up, pickup, pick-up, truck, illegal, collection

2394

http://www1.nyc.gov/nyc-resources/service/2394/service

2099-12-31T00:00:00.000

2013-09-29T09:27:23.000

2015-12-16T15:30:11.000

2002-12-06-14-06-35_000010083df0f54c4002260f

College Resources for Foster Children

Get help with the college admissions process, for young adults in or formerly in foster care.

<p>Through college assistance programs, the City helps foster children with planning for college and career. Young adults ages 14 to 25 receive help with finding the right college, the admissions process, financial aid package preparation, and support to help them graduate and make connections to career opportunities.</p> <p>This service is available to current and former foster care youth.</p>

university, counselor, admissions, financial, aid, finance, applications, applying, education, acs

1731

http://www1.nyc.gov/nyc-resources/service/1731/service

2099-12-31T00:00:00.000

2015-11-09T12:38:23.000

2015-12-16T15:30:11.000

20090318-F4618C6A-13C9-11DE-B6B8-9DDCE86215F2

Building Management and Maintenance Assistance

Get information about building management and maintenance.

<p>The City offers information on building ownership and building management through e-courses, podcasts, and videos.</p> <p>Topics include:</p> <ul> <li>Bed bug management</li> <li>Property management</li> <li>Building management and financial counseling</li> <li>Resolving housing code violations</li> <li>No- or low-cost steps to lower your energy usage</li> <li>Assessing the health of your home</li> </ul>

bed bug, bedbug, course, class, technique, procedure, practice, compliance, law, legal, property, building, residential, owner, managing agent, landlord, superintendent, super, contractor, inspector, risk assessor, maintenance, management, maintain, manage, conserve, finance, tenant, ethics, fair, discrimination, anti-abandonment, water, energy, conservation, heat, hot, environmental, health, safe, lead, paint, abatement, EPA, expo, first, gold, HEP, curriculum, seminar, certification, counsel, assistance, resource, housing, finances, low-interest, low, loan, renovation, code, violation, refinance, foreclosure, predatory, lending, registration, regulation, OSP, bushwick, st. joseph's church, february, vito, lopez, homeowner, homeowner's, night, home, homeownersnight, housing code, violation, healthy home, energy, save, tip, podcast

1039

http://www1.nyc.gov/nyc-resources/service/1039/service

2099-12-31T00:00:00.000

2015-01-30T17:40:28.000

2015-12-16T15:30:10.000

2002-12-06-16-21-23_000010083df114d440022fd3

Transitional Finance Authority Bonds

Get information about the Transitional Finance Authority for investors.

If you are an investor, you can get information about Transitional Finance Authority bonds from the City. The Transitional Finance Authority does not sell bonds directly to the public.

institutional, transitional, new york city, bond, rating, issuance history, information, general, obligation

2640

http://www1.nyc.gov/nyc-resources/service/2640/service

2099-12-31T00:00:00.000

2015-08-19T12:00:06.000

2015-12-16T15:30:11.000

2003-09-25-12-28-52_000010083f7317ce4000fc11

Fingerprinting Request

Request to be fingerprinted.

<P>You can get fingerprinted for a fee. If you need fingerprinting for a specific application or situation, first make sure your understand the requirements you must meet. <BR><BR>The first fingerprint card costs $25, and each additional card costs $1. You can pay by bank check or money order made out to the New York Police Department. Major credit cards (MasterCard, Visa, American Express, Discover, or a bank debit card with the Visa or MasterCard logo) are also accepted at One Police Plaza.</P> <P>You can get fingerprinted at Police Headquarters, located at One Police Plaza, Room 152A, Monday to Friday, between 9 AM and 3 PM. Some local precincts also do fingerprinting, but hours and availability vary. </P>

finger, print, fingerprint

1694

http://www1.nyc.gov/nyc-resources/service/1694/service

2099-12-31T00:00:00.000

2015-04-03T10:46:52.000

2015-12-16T15:30:12.000

2002-12-12-11-48-25_000010083df8bde540026121

City-Owned Property Auctions and Sales

Get information about the auction and sale of City-owned property.

The City provides information about the auction and sale of City-owned property. You can also get a brochure listing properties for sale though real estate and lease auctions.

properties, auctions, commercial, vacant, lot, city, owned, city-owned, property, building, land, abandoned, schedule, auction, lease, surplus, sale, sell, buy

2384

http://www1.nyc.gov/nyc-resources/service/2384/service

2099-12-31T00:00:00.000

2015-09-18T12:13:00.000

2015-12-16T15:30:11.000

20141203-90542960-7B2B-11E4-9678-53947431F730

Traffic Signal (Vehicle Stoplight) Request or Condition

Report a problem with a traffic signal (vehicle stoplight) or request the installation of a new signal.

<p>You can report traffic signal (vehicle stoplight) conditions, such as:</p> <ul> <li>Lights changing out-of-sequence</li> <li>Lights burned out or not changing (steady red or green light)</li> <li>Structural conditions, such as a hanging signal, or a pole that is leaning or has been knocked down</li> </ul> <p>Every problem or request is assigned a priority ranking, and the Department of Transportation will respond according to that ranking:</p> <ul> <li>High priorities are addressed within hours.</li> <li>General maintenance issues may take up to 30 days.</li> <li>Long-term construction issues will vary depending upon the nature of the project.</li> <li>Signals with a power supply problem will be issued a Stop Tag and referred to Con Edison.</li> </ul> <p>You can request the installation of new traffic signals or request a review of the timing of a traffic signal. These reviews can take up to 12 weeks and you will receive a response after completion.</p>

stoplight, boulevard, red, green, yellow, intersection, request, pedestrian, signal, school, crossing, walk, button, flashing, beacon, walk, don't, do not, crosswalk, out, stop, defect, nonworking, damage, broken, fix, dim, leaning, lean, beacon , down, traffic, street, intersection, fallen, electrical, exposed, wire, open, pole, sign, base, control, box, showing, shock, outside, dont, blind, visually, impaired, stuck,traffic, pedestrian, signal, complaint, red, green, yellow, walk, crossing, button, dont, don't, do, not, crosswalk, out, stoplight, stop, defect, nonworking, damage, broken, fix, intersection, light, dim, electrical, exposed, wire, open, intersection, pole, sign, base, control, box, showing, shock, damaged, leaning, down, traffic, street, request, blind, visually, impaired, defective, broken, tweet, audible, school, crossing, flashing, beacon, accessible, APS, ADA, audio, buzzer, beeping, beeps, vibrate, tone, vibrating, talking, tactile, ticking, accessible

4641

http://www1.nyc.gov/nyc-resources/service/4641/service

2099-12-31T00:00:00.000

2015-08-10T10:14:43.000

2015-12-16T15:30:13.000

20040414-818EF90A-8E24-11D8-BDAD-DF5C42DB3CBA

Inspections for Food Service Establishments

Information about food service inspection procedures.

<p>The City provides a brochure about the inspection process for a restaurant or other food service establishments. The brochure includes information about procedures for inspections.</p>

food, service, inspection, inspect, restaurant, guidelines, letter, grade, grading, letter grading, score, scoring, violations, point, Chapter 23, poster, tips, A Grade, self-inspection, self, inspection, checklist, checklist, worksheet, law

2970

http://www1.nyc.gov/nyc-resources/service/2970/service

2099-12-31T00:00:00.000

2015-03-02T14:27:57.000

2015-12-16T15:30:12.000

20090318-D3184AD0-13C9-11DE-9E30-A9A3DC1CEB23

Food Safety Complaint

Report unsanitary conditions where food is sold.

You can make complaints about food safety practices, unsanitary conditions, pets, and insect infestations in food service establishments. Food establishments include:<br /><br /> <ul class='dashes'> <li>Supermarkets</li> <li>Farmers markets</li> <li>Fish markets</li> <li>Beverage stores</li> <li>Bodegas</li> <li>Warehouses</li> <li>Delis</li> <li>Bakeries</li> <li>Cafeterias</li> <li>Food carts (including Green Carts), stands, or trucks</li> <li>Restaurants</li> </ul> <p>DOHMH issues violations when appropriate.</p>

ant, bad, batch, bath, bathroom, beef, beetle, beverage, black, green carts, blackout, blood, bodega, bug, can, canned, chicken, clam, green, carts, clean, cockroach, contaminate, convenience, cook, green, carts, cow, cut, dirty, drink, droppings, eat, edible, expired, facility, farmer, farmer's, fat, feces, filthy, fish, flies, fly, food, freezer, fresh, fridge, frozen, fruit, fumes, garbage, glove, gnat, goods, green, greenmarket, gross, ground, hairnet, hand, hygienic, inedible, infestation, insect, irradiate, kitchen, machine, mad, MAGGOT, meat, meet, messy, mildew, milk, mold, muscle, mussel, nasty, no, odor, oven, oyster, package, piss, plant, pork, prepare, produce, product, radiation, rancid, raw, render, rest, restroom, retail, rotten, salmon, sanitary, seafood, shrimp, sink, slime, smell, smelly, spit, spoiled, storage, store, stove, sundries, super, supermarket, tamper, toilet, tuna, unclean, uncooked, undercooked, underdone, unsanitary, unwashed, upset, urine, vegetable, vermin, warm, wash, wasp, wholesale, warehouse, processor, bar, bartender, busboy, cafe, caffe, cat, chef, dog, pet, serve, waiter, waitress, soup, bake, bread, cake, camp, cookie, cupcake, dough, flour, loaf, lunch, lunchroom, mussell, pita, retailer, rye, school, shelter, sourdough, steam, steamtable, steamtray, table, hot, stand, street, chuck, wagon, cart, bagel, coffee, hotdog, kabob, pushcart, mobile, push, wheel, ice cream, truck, fair, vendor, festival, halal, icecream, permit, unlicensed, license, bakery, cafeteria, deli, grocery, hog, maggot, pig, restaurant, sewage, stomach

1723

http://www1.nyc.gov/nyc-resources/service/1723/service

2099-12-31T00:00:00.000

2015-08-17T16:03:16.000

2015-12-16T15:30:11.000

20130610-9840A7F8-D1EE-11E2-B20C-96DAE110FEB8

Broken Condom and Unintended Pregnancy

Prevent pregnancy after a condom has broken or after unprotected sex.

<p>If unintended pregnancy is a concern, EC, or Emergency Contraception, is a safe way to prevent pregnancy after a condom has broken or if you had unprotected sex. Emergency Contraception can reduce your risk of pregnancy up to five days after unprotected sex. The faster you use it after sex the more likely it is to prevent pregnancy.</p> <p>If you are 15 or older you can buy Emergency Contraception at a pharmacy without a prescription. The cost ranges from $40 to $50. Free Emergency Contraception is available at any of the Health Department's STD Clinics. It can be obtained without parental consent. No appointment is needed.</p> <p>If a condom broke, keep the condom wrapper and any other condoms in the box or package. You should report the breakage to the phone number on the package.</p>

condom, safe, sex, prevention, protection, HIV, AIDS, STD, unprotected, protection, male, female, condoms, transmission, female, website, nyccondom.org, launch, pregnancy, order, lube, lubrication, water-based, dispenser, LifeStyle, Durex, fishbowl, Facebook, Google, broke, breakage, report, complaint, effectiveness, FDA, testing, design, condom, package, contest, competition, rules, enter, apply, application, eligibility

1244

http://www1.nyc.gov/nyc-resources/service/1244/service

2099-12-31T00:00:00.000

2013-09-29T10:49:17.000

2015-12-16T15:30:12.000

2002-12-12-19-36-03_000010083df92b9540026c43

Crane and Derrick Permit

Apply for a permit to operate or erect a crane or derrick.

The City's Department of Buildings issues permits to operate or erect a crane or derrick. You can pick up a form at the Department of Buildings borough office.

required, inspection, erect

1462

http://www1.nyc.gov/nyc-resources/service/1462/service

2099-12-31T00:00:00.000

2016-05-04T09:43:52.000

2016-12-12T15:30:11.000

20080328-85D4C2FA-FD0C-11DC-8E9F-96DAE110FEB8

Pigeon Droppings or Odor Complaint

Report pigeon waste or odor.

<p>You can make reports of unsanitary conditions caused by pigeons, including odor and excessive droppings on:</p> <ul> <li>Window ledges </li> <li>Sidewalks </li> <li>Exteriors of commercial and residential properties</li> </ul> <p>You cannot make complaints about pigeon droppings from:</p> <ul> <li>Street lamps </li> <li>Telephone or utility poles </li> <li>Overpasses </li> <li>Bridges </li> <li>Transportation facilities </li> <li>Public parks</li> </ul> <p>It is not illegal to feed pigeons, but you may receive a violation for failing to clean up unsanitary conditions that result from this activity.</p> <p>If you are a property owner, you are required to clean up unsanitary pigeon conditions on or originating from their property. You must provide the name and full address of the property owner for the City to take action.</p> <div data-mce-bogus='1' class='mcePaste' id='_mcePaste' style='position: absolute; width: 1px; height: 1px; overflow: hidden; top: -25px; left: -40px;'></div>

nuisance, chronic, filth, ledge, window, sill, building, sidewalk, entrance, stench, odor, pigeon, dropping, pigen, pidgeon, pigin, pidgin, pigon, poop, coop, backyard, back, yard, roof, bird, feeding, feed, food, bread, crumbs, seed

2219

http://www1.nyc.gov/nyc-resources/service/2219/service

2099-12-31T00:00:00.000

2015-08-17T16:59:27.000

2015-12-16T15:30:10.000

20040430-9A2C2D84-9AE5-11D8-8FCB-9C4F53E6DEC4

Water Saver Workbook

Get a workbook that teaches children to conserve water.

The City provides a workbook to encourage children to help conserve water.

DEP, water, workbook, guide

2724

http://www1.nyc.gov/nyc-resources/service/2724/service

2099-12-31T00:00:00.000

2013-09-29T09:48:51.000

2015-12-16T15:30:12.000

2002-12-12-17-23-26_000010083df90c7740026614

Fire Department Violations

Get information about a violation issued by the Fire Department.

You can get information on complying with: <ul> <li>Fire code violations</li> <li> Notices of Violation (NOV)</li> <li> Violation Orders (VO)</li> <li> Summonses</li> <li> Current status and corrective measures</li> </ul>

violation, adjudicates, enforce, enforcement, NOV, VO, summons, ECB, ticket, fdny

1700

http://www1.nyc.gov/nyc-resources/service/1700/service

2099-12-31T00:00:00.000

2015-08-17T13:30:40.000

2015-12-16T15:30:10.000

2003-03-03-16-28-53_000010083e63c92a4003db3a

Tree Destruction Complaint

Report the destruction of a tree on a street or in a park.

You can report the unauthorized destruction or removal of street trees or trees in parks, including:<br /><br /><ul><li>Graffiti carved in trees</li><li>Bicycles chained to trees</li><li>Tree branches or limbs removed without a permit</li><li>Trees removed without a permit</li><li>Vehicles hitting tree trunks or branches</li><li>Tree damage or arborcide</li></ul>

cut, cutting, tree, tree, without, without, permit, permit, kill, hurt, cut, saw, vandal, carve, chop, down, cemented, cement, bike, bicycle, chain, arborcide

2348

http://www1.nyc.gov/nyc-resources/service/2348/service

2099-12-31T00:00:00.000

2015-08-17T14:58:16.000

2015-12-16T15:30:10.000

20090318-CC05139A-13C9-11DE-B142-F1293DBE6D52

Department of Consumer Affairs Online Payment Assistance

Get assistance for DCA licensees or applicants who are having trouble with online payment.

Businesses or individuals in eligible categories can submit applications for a new license online using NYC Business Express. Businesses or individuals with valid licenses in eligible categories can use the Department of Consumer Affairs' Online License Renewal Service to submit renewal applications online. Applying for the license online does not mean the license is automatically approved.<br /><br />The City provides assistance during business hours for customers using the NYC Business Express online application who need help resolving online payment issues. Payment issues may include fee miscalculation, duplicate credit card charges, credit card denial, a 'hold' placed against a credit card, refund requests, or confirmation of cancellation requests.<br /><br />The City provides assistance to licensees using the Department of Consumer Affairs' Online License Renewal Service who need help resolving online payment issues. Payment issues may include duplicate credit card charges, credit card denial, a 'hold' placed against a credit card, refund requests, or confirmation of cancellation requests.<br /><br />Assistance is also available for licensees inquiring about their CAMIS number or experiencing log-in problems.

renew, renewal, license, service, application, online, payment, credit, card, status, refund, hold, log, in, problem, camis, apply, Business, Express

2885

http://www1.nyc.gov/nyc-resources/service/2885/service

2099-12-31T00:00:00.000

2014-08-07T11:39:21.000

2015-12-16T15:30:13.000

20041215-E247A4D8-4ECA-11D9-A331-C80097A1F616

Public Health Library

Get information about the Public Health Library's collection, online resources and hours of operation.

The City provides information about the Public Health Library, including contact information and hours of operation. The library's collection includes print, audiovisual and online resources on a variety of health topics. You must call before visiting the library.

libraries, health resources, hiv resource library, health information, lending library, videotapes, audio, visual, audiovisual, internet, aids

2281

http://www1.nyc.gov/nyc-resources/service/2281/service

2099-12-31T00:00:00.000

2015-03-02T14:30:41.000

2015-12-16T15:30:10.000

20090318-1479B4BE-13CA-11DE-9831-E5D1F680984D

Yellow Taxi Complaint

Make a complaint about a yellow taxi driver's rudeness, unsafe driving, or refusal to comply with a request, or a problem with vehicle maintenance.

<script type='text/javascript'><!-- function LgTrackingTag(){var s=document.createElement('script');s.type='text/javascript';s.charset='utf-8';s.src=document.location.protocol+'//clients-liveguide01us.netop.com/track.php?LiveGuideUID=Uc9dpPSo0algsc6ms6tV5l0&url='+escape(window.location);if(document && document.body)try{document.body.appendChild(s);}catch(e){}else document.write(s);} if(window.attachEvent)window.attachEvent('onload',LgTrackingTag);else window.addEventListener('load',LgTrackingTag,false); // --></script> <!-- Netop Live Guide Monitor Tag --> <p>You can file complaints about yellow taxi drivers, and vehicles, including:</p> <ul> <li>Broken or missing equipment in the passenger car (broken air conditioning, heating, lights, windows, and seatbelts) </li> <li>Cell phone use while driving, including use of a hands-free headset </li> <li>Overcharging or demanding tips </li> <li>Refusing your requests, including requests for pick-up, change of radio volume, heat, or air conditioning </li> <li>Not driving safely </li> <li>Treating you rudely </li> <li>Dirty condition or bad odor in the vehicle, including cigarette smoke and body odor</li> <li>Business operating illegally or using unauthorized vehicles </li> <li>Not displaying a license, or displaying someone else's license </li> </ul> <p><br />It is against the law for a taxi driver on duty to refuse to pick you up because of race, disability, or destination within New York City.</p> <p>Taxi drivers are required to drive you to any destination in the five boroughs, the counties of Nassau and Westchester, and Newark/Liberty Airport.</p> <p>If you started your trip by using an E-Hail application, please note that in the description of your complaint.</p>

broken, damaged, equipment, door, car, seat, car-seat, seat-belt, EZ, E-Z, EZ-Pass, pass, violation, phone, cell, cellular, cellphone, wireless, speaker, handsfree, hands, bluetooth, fare, overcharge, ripoff, meter, running, EZpass, money, expensive, price, display, license, medallion, identification, refuse, pickup, pick, service, luggage, bag, pet, animal, carseat, seatbelt, request, deny, slow, route, long, loud, rude, harass, harras, bad, abusive, yell, yelling, curse, cursing, dirty, smell, odor, filthy, smelly, garbage, messy, clean, sanitary, dangerous, reckless, drive, speeding, speed, credit, debit, card, no, won't, take, reader, read, volume, off, sound, down, speaker, loud, cab, taxicab, taxi

2599

http://www1.nyc.gov/nyc-resources/service/2599/service

2099-12-31T00:00:00.000

2014-11-19T09:28:30.000

2015-12-16T15:30:12.000

20090511-8D178514-3E44-11DE-8E9F-96DAE110FEB8

Handgun, Rifle, or Shotgun Permit

Apply for or renew a permit to own a handgun, rifle, or shotgun.

The City issues permits to own handguns, rifles, and shotguns.

license, gun, firearm, pistol, carry

1787

http://www1.nyc.gov/nyc-resources/service/1787/service

2099-12-31T00:00:00.000

2014-10-07T10:00:39.000

2015-12-16T15:30:11.000

20100208-B589D7A6-1501-11DF-BC2C-96DAE110FEB8

Franchises and Concessions

Information for vendors about franchises and concessions on City property.

<p>If you are a vendor, you can get information about franchises and concessions on City property.</p> <p>Franchises and concessions are also subject to the approval of the Franchise and Concession Review Committee (FCRC) in certain circumstances. Depending on the type or size of the franchise or concession, the Franchise and Concession Review Committee may have to conduct a public hearing or a vote for approval.</p>

grant, vendor, city, food, sale, activity

2926

http://www1.nyc.gov/nyc-resources/service/2926/service

2099-12-31T00:00:00.000

2015-07-20T14:21:52.000

2015-12-16T15:30:13.000

20090130-C4D3E18E-EF14-11DD-B2DD-9FB7E2286608

Benefits Guide for Immigrants

Get the Immigrant Services Manual, a guide about benefits available to immigrants.

<p>The Immigrant Services Manual is available in English, Spanish, Chinese, Korean, Russian, and Bengali. It gives information about Federal, State, and City benefits available to immigrants and the eligibility requirements. The guide covers benefits for:</p> <ul> <li>Financial assistance </li> <li>Food and nutrition</li> <li>Health insurance </li> <li>Healthcare</li> <li>Housing</li> </ul>

booklet, pamphlet, book, benefit, brochure, entitlement, program, help, assistance, eligibility, immigration, status, Immigrant, Services, Manual

1184

http://www1.nyc.gov/nyc-resources/service/1184/service

2099-12-31T00:00:00.000

2015-10-28T10:08:20.000

2015-12-16T15:30:12.000

2002-12-12-20-22-23_000010083df9369340026f12

Dust Control Equipment Permit

Apply for a permit to install and operate equipment that will create or emit dust.

The City supplies permits for the installation of any machine that will create dust, such as cement or woodworking machines. <br><br>Dust producing machines also require dust collectors or other air pollution control equipment.

sawdust, collection, woodshaving, wood, shave, machinery

1571

http://www1.nyc.gov/nyc-resources/service/1571/service

2099-12-31T00:00:00.000

2013-09-29T08:32:38.000

2015-12-16T15:30:11.000

20080505-35A32DA8-1A94-11DD-BA41-8D1CE4078B2C

New Sidewalk Installation

Get information about installing a sidewalk in a place where a sidewalk has never been built.

The City requires property owners to build and maintain sidewalks adjacent to their properties. This rule is stated in section 19-152 of the New York City Administrative Code.<br><br>The City does not take requests for new installation or repairs that are the property owner's responsibility. The City does monitor the condition of sidewalks. Based on these reviews, the City may perform the work or hire a contractor to perform the work and the Department of Finance (DOF) will bill the property owner.

sidewalk, missing, dirt, pathway, never, need, new, build, construction, repair, replace, City, DOT, Transportation

2449

http://www1.nyc.gov/nyc-resources/service/2449/service

2099-12-31T00:00:00.000

2015-03-02T14:40:02.000

2015-12-16T15:30:12.000

20090318-EB2857DC-13C9-11DE-B0A9-A63420898EC5

Sightseeing Guide or Bus License

Apply for or renew a license to direct people to places of interest or to drive a sightseeing vehicle that carries eight or more passengers.

The City licenses tour guides and buses.<br><br>A person or business must have a Tour Guide License to direct people to places of interest for a fee. Businesses must have a Sightseeing Bus License to operate vehicles, including duck boats, that transport eight or more passengers to places of interest.

tour, guide, double-decker, tourist, sightseeing, renew, duck, boat, amphibious

2460

http://www1.nyc.gov/nyc-resources/service/2460/service

2099-12-31T00:00:00.000

2015-04-30T17:16:37.000

2015-12-16T15:30:11.000

2002-12-06-19-07-55_000010083df13c05400242a7

Public Event Seating Complaint

Make a complaint about a ticket seller that does not provide seating information for an event.

You can make a complaint about ticket sellers that do not provide seating information for an event.<br><br>Consumer protection laws require people selling seats for sporting or entertainment events to post a seating diagram or a sign stating a diagram is available. Tickets for obstructed-view seats must include this information on the ticket. People selling tickets by phone must disclose the number of seating levels at the venue, and seating level of the ticket for sale.

seating, seats, diagram, sports, theater, ticket, concert, broker, ticketmaster, ticketron, tkts, obstructed, view, blocked, post, venue, arena, football, baseball, basketball, hockey

2283

http://www1.nyc.gov/nyc-resources/service/2283/service

2099-12-31T00:00:00.000

2014-10-14T14:45:40.000

2015-12-16T15:30:12.000