311 Web Content - Services

20090318-B81C24AE-13C9-11DE-9B0F-EB2B1AABE88A

Noise from Airplane

Report noise from an airplane.

You can make a complaint about noise from local airports, including John F. Kennedy (JFK), LaGuardia, or Newark Airports.

airport, kennedy, john, low, fly, over, queens, laguardia, airport info, LGA, la, plane, aircraft, EWR, jersey, chopper, airwolf, traffic, hovering

2087

http://www1.nyc.gov/nyc-resources/service/2087/service

2099-12-31T00:00:00.000

2015-05-05T11:34:11.000

2015-12-16T15:30:12.000

20060203-CB0D3140-94CC-11DA-BC0A-F9C38C4A71AE

Radioactive Material

Report radioactive material that is stored improperly or creating a risk of contamination.

The City accepts reports of radioactive material that is stored improperly or creating a risk of contamination. The City also accepts reports of unlicensed work with radioactive materials.

store, storage, contaminate, contamination, chemical, dangerous, radio, active

2306

http://www1.nyc.gov/nyc-resources/service/2306/service

2099-12-31T00:00:00.000

2016-04-05T09:46:58.000

2017-02-23T16:08:47.000

2002-12-12-20-22-23_000010083df9365440026e4e

Water Conservation

Get information about water conservation.

The City maintains information on water conservation and can mail you a detailed pamphlet on water conservation tips upon request.

saving, preservation

2714

http://www1.nyc.gov/nyc-resources/service/2714/service

2099-12-31T00:00:00.000

2015-03-02T14:21:52.000

2015-12-16T15:30:12.000

2002-12-05-21-19-10_000010083df0092f4001e616

Canopy Complaint

Make a complaint about a building entrance canopy.

The City accepts complaints about canopies hanging over sidewalks. A canopy is a building entrance cover held up by poles embedded in the sidewalk.

overhang, cover, defect, inspection, awning, blocked,

1318

http://www1.nyc.gov/nyc-resources/service/1318/service

2099-12-31T00:00:00.000

2013-09-29T08:08:05.000

2015-12-16T15:30:10.000

2002-12-06-16-20-53_000010083df114b840022f34

Business Incentives

Get information about benefits for businesses that move to or expand in the City.

Through New York City Business Solutions, the City offers a range of City, State and Federal incentives by investing, expanding operations or both. Incentives include tax benefits, energy cost discounts and relocation reimbursements.

advantage, available, benefits, BRAC, city, credit, commercial, company, corporation, cost, discounts, energy, expand, federal, financial, growth, ICIP, industrial, lower, manhattan, move, new, operations, relocation, reimbursement, perks, program, savings, shop, small, solutions, state, store, tax, york

2822

http://www1.nyc.gov/nyc-resources/service/2822/service

2099-12-31T00:00:00.000

2015-03-02T14:14:38.000

2015-12-16T15:30:11.000

2002-12-06-11-02-34_000010083df0ca2440020690

Trademarks and Patents

Get information about registering a trademark or patent.

You can get information about registering for trademarks and patents.

trademarks, patents, registers, trademark, patent, copyright,

2623

http://www1.nyc.gov/nyc-resources/service/2623/service

2099-12-31T00:00:00.000

2015-07-02T13:47:46.000

2015-12-16T15:30:11.000

20080102-E7B70FC8-B955-11DC-B249-840AE7CCE39B

Money Transmitter Complaint

Make a complaint about a business that transmits or transfers money.

Businesses that transmit or transfer money must be licensed and comply with New York State banking regulations. You can make a complaint about money transmitters, including businesses that do not properly disclose their policies and fees.

money, transfer, wire

2999

http://www1.nyc.gov/nyc-resources/service/2999/service

2099-12-31T00:00:00.000

2015-07-02T13:38:13.000

2015-12-16T15:30:13.000

20050602-79DF1D0E-D372-11D9-973D-852312DCD939

Dirty Yard or Alley Complaint

Report of an unclean or untidy yard, alley, or court that is visible from the street.

<p>You can report loose garbage or storage of excessive material that is clearly visible to a passerby on the street.</p> <p>Property owners are responsible for keeping the yards, alleys, and courts surrounding their property clean. The Department of Sanitation will investigate and issue a violation to the owner, if necessary, but will not clean private property.</p>

debris, property, private, owner, unclean, junk, area, areaway, Garbage, detritus, dreck, dregs, dross, filth, muck, offal, refuse, rubbish, rubble, scrap, scrapings, sewage, slop, sweepings, swill, trash, waste

1069

http://www1.nyc.gov/nyc-resources/service/1069/service

2099-12-31T00:00:00.000

2015-11-06T15:48:19.000

2015-12-16T15:30:12.000

20090318-B361F420-13C9-11DE-8636-A971505A1925

Estate Administration Assistance

Get help administering an estate when there is no will.

<p>You can get estate information and assistance if a person has died without a will or without family who are able to administer the estate.</p> <p>After valuables have been removed and safeguarded, the residence of a deceased person who lived alone is sealed by the New York City Police Department. Then New York State is notified and takes responsibility for the property. To gain access to the residence, you must contact the State. For immediate access due to a priority issue such as broken water pipes, you should contact the police precinct closest to the address.</p>

estate, will, property, passed, away, relative, deceased, public, administrator, administrative, county, court,

2909

http://www1.nyc.gov/nyc-resources/service/2909/service

2099-12-31T00:00:00.000

2015-12-08T11:36:24.000

2015-12-16T15:30:13.000

2002-12-06-13-23-34_000010083df0eb2840022035

Mayor's Management Report

Get information about City agency performance.

The Mayor's Management Report (MMR) is a government 'report card' that measures actual performance and service delivery by city agencies. It highlights agency accomplishments, as well as city services that require additional improvements. It serves as an important tool in improving initiatives involved in public safety, quality of life, and customer service delivery.<br><br>The MMR is released twice a year. The Preliminary MMR provides information about city service delivery during the first four months of the fiscal year. The fiscal MMR covers the entire fiscal year.<br><br>Additional and more frequently updated information on agency performance measures is included in the online Citywide Performance Reporting (CPR) system.

services, fiscal, performance, agency, public, card, indicator, statistics, annual, trend, metric, new, york city, official, performing, neigborhood, preliminary, MMR, PMMR, Citywide, Performance, Reporting, CPR

2013

http://www1.nyc.gov/nyc-resources/service/2013/service

2099-12-31T00:00:00.000

2014-09-18T10:54:43.000

2017-02-19T15:30:31.000

20160809-7150A25A-5E64-11E6-B7F2-AE4CD043D58A

NYC Small Business Support Center

Get information, assistance, and services for small businesses from multiple agencies at one convenient location.

<p>You can get information and assistance to help you start or manage your small business at the NYC Small Business Support Center. At the Center, you can access services from the Department of Consumer Affairs (DCA), the Department of Health and Mental Hygiene (DOHMH), and Small Business Services (SBS) at one convenient location.</p> <p>You can:</p> <ul> <li> Access services to save your business money, such as business courses, legal assistance, and financing</li> <li>Learn how to recruit and train staff</li> <li>Apply for Minority and Woman-Owned Business Enterprise (M/WBE) certification</li> <li>Learn how to sell to the government</li> <li>Get help understanding and complying with City rules that affect your business</li> <li>Get one-on-one help to figure out which licenses, permits, and inspections you need</li> <li>Apply for, renew, amend, and make payments for licenses and permits from DCA and DOHMH</li> <li>Take licensing tests</li> <li>Get fingerprinted for DCA licenses</li> <li>Schedule pre-operational Health (DOHMH) and range hood (FDNY) inspections</li> </ul>

business, MWBE, support, sell, government, course, help, service, licensing, license, NYC, Jamaica, center, Queens, solutions, violation, plan, One, stop, first, SB1, renew, apply, incentive, DCA, permit, DOHMH, SBS, minority, woman, enterprise, inspection, range, hood, fingerprint, finger, print, train, recruit, owner

5984

http://www1.nyc.gov/nyc-resources/service/5984/service

2099-12-31T00:00:00.000

2016-08-09T15:48:16.000

2017-02-19T15:30:31.000

2002-12-06-11-03-09_000010083df0ca3f400207a4

Ambulance Complaint

Make a complaint about an ambulance.

You can make a complaint about an ambulance.

emergency, rescue, transport, van, vehicle, EMS, driver, fast, slow, reckless, rude, emt

1040

http://www1.nyc.gov/nyc-resources/service/1040/service

2099-12-31T00:00:00.000

2015-07-02T13:22:27.000

2015-12-16T15:30:10.000

20090318-D16F1EC0-13C9-11DE-88FA-FE788F81BC8F

Arrested Person Location

Find a person in police custody.

The City provides information about people who were arrested in the last 24 to 48 hours and who have not yet seen a judge.

arrest, inquiry, person, arrested, jail, locked, lock, up, find, crime, criminal, central, booking, incarcerated

1086

http://www1.nyc.gov/nyc-resources/service/1086/service

2099-12-31T00:00:00.000

2013-09-29T07:59:50.000

2015-12-16T15:30:10.000

20070413-C9A6305E-E9D0-11DB-8E9F-96DAE110FEB8

Restitution as Condition of Probation

Get information about the conditions and enforcement of a probationer's restitution.

<p>The City monitors and enforces probationer compliance with a court-ordered condition of restitution. Probationers who repeatedly fail to make restitution payments face a violation of probation.</p>

probation, probationer

2366

http://www1.nyc.gov/nyc-resources/service/2366/service

2099-12-31T00:00:00.000

2016-11-29T20:18:36.000

2017-02-19T15:30:29.000

20090318-BB9811E2-13C9-11DE-9C4D-F31E1D0EB9A5

Shipping Service Complaint

Make a complaint about a package delivery company, including a service that ships internationally by boat.

<p>You can make a complaint about a package delivery company, including a company that ships internationally by boat. You should address your complaint to the consumer protection office in the state where the delivery service is based.</p>

territories, shipping, runs, investigations, sea, maritime, complaint, investigation, ocean, send, mail, export, freight, transport, smuggle, dispatch, ship, parcel, letter, track, number, claim, UPS, DHL, FedEx, international, overseas, charge

2439

http://www1.nyc.gov/nyc-resources/service/2439/service

2099-12-31T00:00:00.000

2015-07-13T12:34:36.000

2015-12-16T15:30:12.000

20070531-6C2E89AA-0FBC-11DC-8E9F-96DAE110FEB8

Radioactive Material License

Apply for a license to work with radioactive material.

The City licenses hospitals, colleges, universities, private doctors' offices, and laboratories to work with radioactive materials. The State licenses the use of radioactive materials for industrial purposes.

license, radio, active

2311

http://www1.nyc.gov/nyc-resources/service/2311/service

2099-12-31T00:00:00.000

2013-09-29T09:21:44.000

2015-12-16T15:30:11.000

20040921-41327558-0C0F-11D9-B74C-86DD7E4DE341

NYC Business Solutions Employee Training Funds

Learn about funding and support for businesses to improve the skills of entry-level employees and increase the quality of their business operations.

<p>Through NYC Business Solutions, the City's Department of Small Business Services offers services to help businesses start, operate and expand. The City provides funding for a wide range of training, including on the job, off site occupational skills and adult literacy and math.</p>

adult, city, cost, customized, department, development, eligible, English, expand, grant, language, literacy, manufacturing, matching, math, money, occupational, operate, program, second, services, skills, small, start, workforce

2901

http://www1.nyc.gov/nyc-resources/service/2901/service

2099-12-31T00:00:00.000

2013-09-29T10:51:53.000

2015-12-16T15:30:11.000

2002-12-06-18-30-04_000010083df132ff40023a93

Mini-Storage Complaint

Make a complaint about a self-storage unit.

New York's Better Business Bureau accepts complaints about self-storage units.

units, mini, self, business, unit, public, moving, relocate, facility, theft, steal, customer service, fraud, quality, poor, overcharge, cheat, swindle, victimize, dupe, hoodwink, bbb, storage

2997

http://www1.nyc.gov/nyc-resources/service/2997/service

2099-12-31T00:00:00.000

2015-02-12T14:33:18.000

2015-12-16T15:30:12.000

20130807-6F950AB6-FF6F-11E2-B20C-96DAE110FEB8

Electronic Cigarettes Law

Information about electronic cigarette regulations.

<p>Electronic cigarettes are included in the Smoke-Free Air Act. You are not allowed to use an e-cigarette in places where smoking is prohibited, including bars, restaurants, offices, parks, and beaches. Retailers cannot sell tobacco products and electronic cigarettes to anyone under 21.</p>

smoke, smoking, e-cigarette, ecigarette, electronic, cigarette, rule, regulation, law, restaurant, food, service, deli, bar, business, patron, customer, worker, employee

1591

http://www1.nyc.gov/nyc-resources/service/1591/service

2099-12-31T00:00:00.000

2015-07-20T16:49:00.000

2015-12-16T15:30:11.000

20070927-EED629EE-6D04-11DC-88E0-F79CA2DAC810

Recycling Theft Complaint

Report theft of recyclables.

The City accepts reports of recycling theft. Fill out this form if you observed a vehicle remove a large quantity of recyclable materials which had been placed out for collection for the Department of Sanitation. Do not fill out this form to report individuals on foot scavenging small quantities of recyclable material.

stealing, steal, stolen, stole, thief, thievery, thievish, sly, crooked, crook, mischievous, tricky, trickery, sneaking, sneaky, snuck, abscond, absconded, paper, plastic, metal, cans, can, recyclable, newspaper, magazine, cardboard, container, container, take, took, rip, ribbed, torn, bag

2323

http://www1.nyc.gov/nyc-resources/service/2323/service

2099-12-31T00:00:00.000

2015-10-30T09:08:57.000

2015-12-16T15:30:11.000

20101004-4E995592-CFD4-11DF-AFB5-B68B11DF79A8

RPIE Non-Compliance Notice

Information about the RPIE Non-Compliance Notice from the Department of Finance.

<p>The RPIE-2014 was due by June 1, 2015. If you received an RPIE Non-Compliance Penalty Notice from the Department of Finance, it means that records show that you were required to file an RPIE-2014 but failed to:</p> <ul> <li>File a claim of exclusion (if applicable) </li> <li>File an RPIE</li> <li>File your RPIE by June 1, 2015</li> <li>File your RPIE in the proper manner (such as electronically), OR</li> <li>File a properly completed RPIE 2014</li> </ul> <p>According to City law, you can be penalized for not filing properly or not filing at all.</p>

RPIE, Non-Compliance, Penalty, Notice, file, expense, exemption, electronic, waiver, rent roll, actual assessed value, assessment, review, petition, hearing

3049

http://www1.nyc.gov/nyc-resources/service/3049/service

2099-12-31T00:00:00.000

2015-07-24T16:47:35.000

2015-12-16T15:30:13.000

20090318-F2303B30-13C9-11DE-9061-CFC23080CD5D

Automatic Public Toilet Request or Complaint

Request an automatic public toilet in a new location or report a damaged or dirty toilet.

The City accepts reports of damaged or dirty automatic public toilets. Problems may include broken glass, flooding, graffiti, broken or poor lighting, structural damage, lack of supplies, or operating issues.<br><br>The City also accepts requests for the placement of new automatic public toilets.<br><br>A private company installs and maintains automatic public toilets based on agreements with the City. The City reports complaints to the contractor and monitors the contractor's work. The City works closely with local community boards and other parties to identify new sites for automatic public toilets. Toilets can only be placed in areas that meet specific structural requirements, so land surveys are an important part of the selection process.

toilet, APT, bathroom, Cemusa, public, rest, locations, hours, operation, automated, automatic, john, request, put, place, placement, installation, Cemusa , complaint, damage, damaged, not, working, dirty, flood, flooded, broken, latch, foor, lighting, graffiti, supplies, urine, piss, vomit, feces, stool, smell, filthy, flies

1103

http://www1.nyc.gov/nyc-resources/service/1103/service

2099-12-31T00:00:00.000

2013-09-29T08:00:35.000

2017-02-19T15:30:31.000

20111027-B1C17584-00C3-11E1-A266-D155DA8495F0

Healthy Eating Bulletin

Get health bulletins about ordering and eating healthy.

<p>The City provides health bulletins about:</p> <ul> <li>Healthy alternatives to soda, juice and other sugary beverages</li> <li>Simple eating and exercise strategies that lead to healthy, long-term weight loss</li> <li>Strategies that you can use to eat healthy when ordering food at restaurants or take-out places</li> </ul> Facebook users can join the conversation about living a nutritious and active life on the Department of Health's Eating Healthy NYC Facebook page.

overweight, obese, obesity, fat, brochure, lose, weight, pounds, diet, exercise, healthy, nutrition

1133

http://www1.nyc.gov/nyc-resources/service/1133/service

2099-12-31T00:00:00.000

2013-09-29T07:59:17.000

2015-12-16T15:30:10.000

20050121-4ED5F6EA-6BDB-11D9-B4CA-E6A1C97C063E

Fire Suppression Contractor Complaint

Make a complaint about a licensed fire suppression contractor.

The City accepts reports against licensed fire suppression contractors.

report, worker, file

1716

http://www1.nyc.gov/nyc-resources/service/1716/service

2099-12-31T00:00:00.000

2014-01-28T10:17:52.000

2015-12-31T15:30:11.000

20090318-0FFFDEC2-13CA-11DE-9825-BFA9544B8DE7

Pothole or Street Surface Complaint

Report a pothole or other condition making the roadway uneven, such as a cave-in, defective manhole or utility hardware problem.

<p>The City accepts requests and reports for the following conditions:</p> <div class='row img-row'> <div class='span3'><img src='/portal/apps/311_service_images/pothole.jpg' alt='Pothole' /> <div class='img-caption'>Pothole</div> </div> <div class='span3'><img src='/portal/apps/311_service_images/cave_in.jpg' alt='Cave-In' /> <div class='img-caption'>Cave-In</div> </div> <div class='span3'><img src='/portal/apps/311_service_images/failed_street_repair.jpg' alt='Utility Damage' /> <div class='img-caption'>Utility Damage</div> </div> <div class='span3'><img src='/portal/apps/311_service_images/street_hardware.jpg' alt='Damaged Hardware' /> <div class='img-caption'>Damaged Hardware</div> </div> </div> <p><b>Potholes</b> - Circular-shaped shallow holes where the pavement has worn away.</p> <p><b>Cave-ins</b> - Irregular-shaped deep holes where the street has collapsed.</p> <p><b>Utility damage</b> - Street surfaces opened by utility companies and not restored to their original condition, such as asphalt piled too high or too low or a repaired patch that has developed a pothole or cave-in.</p> <p><b>Manhole covers and other street hardware defects</b> - Missing, damaged, raised, sunken or noisy street hardware, as well as asphalt or concrete defects around them.</p> <p>The City also accepts requests to resurface streets that are rough, cracked, or pitted beyond repair.</p>

pitted, bumpy, paving, resurface, repaving, request, blacktop, repair, rough, cracked, street, pothole, circular, defect, pot, hummock, pavement, asphalt, service, road, roadway, bump, crater, construction, inch, subsurface, cut, repavement, came, out, pave, work, finish, utility, contractor, contracter, plumber, keyspan, national, grid, verizon, coned, timewarner, dep, dig, dug, ditch, failed, trench, cavein, depression, sunken, missing, steel, plate, hazard, danger, fall, deep, excavation, electrical, manhole, cover, broken, sunken, recessed, jutting, sticking, noisy, noise, loud, banging, sound, power, energy, phone, telephone, electric, electricity, cable, dpw, metal, iron, grating, box, coroded, collapsing, rust, gate, hydrant, valve, water, vault, inverted, cave-in

2238

http://www1.nyc.gov/nyc-resources/service/2238/service

2099-12-31T00:00:00.000

2015-08-11T16:32:04.000

2015-12-16T15:30:12.000

20090318-DB88E74C-13C9-11DE-9F87-F883BE16BF1E

Lead Law Guide

Get a guide to the Childhood Lead Prevention Act.

The City provides guides for tenants and landlords about Local Law 1. Local Law 1 of 2004 is a comprehensive law concerning the prevention of childhood lead poisoning through the fixing of lead paint hazards in housing and day care facilities.<br /><br />The brochure Fix Lead Paint Hazards: What Landlords Must Do and Every Tenant Should Know explains landlord responsibilities, rules for repairs which may disturb lead paint, and tips to prevent lead poisoning.

poison, prevention, lead-based, paint, owner, childhood, local, one, seven, 1, 7, notification, violation, repair, renovation, dust, clearance, test, train, certify, safe, work practice, Environmental Protection Agency, EPA, prevent, poisoning, fix, brochure, hazard, multiple, dwelling, 3, or, more, units, child, children, under, age, 6, years, annual, notice, work , practices, lead, law, guidance, guide, tenant, landlord, renter, Local, information, peeling, apartment, super, building, rental

1952

http://www1.nyc.gov/nyc-resources/service/1952/service

2099-12-31T00:00:00.000

2015-02-11T13:31:42.000

2015-12-16T15:30:13.000

20070524-77C465D0-0A37-11DC-8E9F-96DAE110FEB8

Restaurant Bathroom Requirements

Get public bathroom requirements for restaurants.

You can make reports about any food establishment with 20 or more seats that has no toilet and was established after 1977. These establishments must provide toilets for their patrons. Food establishments that have been in operation since 1977 or before are exempt from this requirement. <br /><br />Food establishments with 19 or fewer customer seats are not required to provide bathroom access to the public. <br /><br />Food establishments are not required to allow public access to their employee toilets. Patrons are not permitted to use any toilets where the patron must walk through the kitchen or any food storage or food preparation area.

bath, room, toilet, restroom, rest, food, establishment, restaurant, public

2360

http://www1.nyc.gov/nyc-resources/service/2360/service

2099-12-31T00:00:00.000

2015-08-17T17:00:00.000

2015-12-16T15:30:12.000

2002-12-06-19-07-55_000010083df13bf040024286

Process Server Complaint

Make a complaint about a person or business that issues summonses or other court papers.

You can make a complaint about people or businesses that serve summonses or other court papers.

serve, summons, judge, order, protection, restraining, subpoena, witness, testify

2259

http://www1.nyc.gov/nyc-resources/service/2259/service

2099-12-31T00:00:00.000

2014-10-14T14:45:42.000

2015-12-16T15:30:11.000

2002-12-12-17-22-24_000010083df90c404002657a

Tattoo Parlor Complaint

Make a complaint about a tattoo parlor.

The City accepts complaints about tattoo parlors, including complaints about unsanitary conditions, unlicensed tattoo artists, not getting a consent form from an adult who requests a tattoo, and tattooing a minor.<br><br>In New York State, it is illegal to tattoo children under age 18.

parlour, tatu, inspect, inspection, artist, tatoo, needle, dirty, tat, violation, health, code, filthy, cut, blood, used, unsanitary, minor, pierce, piercing, peerce, body

2584

http://www1.nyc.gov/nyc-resources/service/2584/service

2099-12-31T00:00:00.000

2013-09-29T09:38:38.000

2015-12-16T15:30:13.000

20090318-13D4B888-13CA-11DE-88CD-F1E7DCBB72FB

Water Vessel for Shipping Hydrant Certificate

Apply for certification to unload water from a shipping hydrant for general use.

<p>The City provides certification for boats, barges and other water vessels to unload water from shipping hydrants for general use.</p>

general, supplies, permit, transport, barge, boat, ship, dock

2739

http://www1.nyc.gov/nyc-resources/service/2739/service

2099-12-31T00:00:00.000

2013-09-29T09:48:50.000

2017-02-19T15:30:32.000

2002-12-12-17-47-15_000010083df9120e40026a01

Prostitution

Report prostitution.

The City accepts reports of prostitution.

prostitution, prostitute, hooker, escort, street, walker, streetwalker, whore, brothel, cathouse, sex, women, massage

2272

http://www1.nyc.gov/nyc-resources/service/2272/service

2099-12-31T00:00:00.000

2015-06-05T17:21:49.000

2015-12-16T15:30:11.000

2002-12-05-21-00-02_000010083df004be4001e434

Vacant Lot Cleaning Invoice

Get information about the invoice issued to a lot owner when the City cleans a lot.

Questions or challenges to Department of Sanitation charges for vacant lot cleaning should be made in writing. A copy of the bill, ownership documentation, block and lot number and correspondence should be sent to:<br>Department of Sanitation<br>Lot Cleaning Billing Unit<br>Triborough Station<br>P.O. Box 1519<br>New York, NY 10035

lot, cleaning, 1024b, correspondence, invoice, status, billing, dirty,

2677

http://www1.nyc.gov/nyc-resources/service/2677/service

2099-12-31T00:00:00.000

2015-03-02T14:04:37.000

2015-12-16T15:30:12.000

20090318-E43F199C-13C9-11DE-98E4-955F5B0B7D52

Restaurant Permit

Apply for or renew a permit to run a restaurant or eatery. You can also schedule a pre-permit restaurant inspection.

Restaurants and other establishments that serve food can get licenses from the City.<br /><br />All establishments that serve food must have a Food Establishment Permit. Food establishments that have a frozen dessert machine must also have a Frozen Dessert Manufacturer Permit.<br /><br />A pre-permit inspection is required before you open for business.

bakery, restaurant, eatery, cafeteria, deli, pizzeria, bar, takeout, pub, caterer, serve, drink, diner, kitchen, renew, dessert, frozen, kitchen, pre, permit, application, inspection, schedule, food, service, establishment, pre-permit

2578

http://www1.nyc.gov/nyc-resources/service/2578/service

2099-12-31T00:00:00.000

2016-06-03T18:06:44.000

2017-02-23T16:08:48.000

20100729-585F00FC-9B29-11DF-BC2C-96DAE110FEB8

Equal Employment Opportunity Complaint from Construction Worker with Government Contract

Make a complaint about discrimination, illegal denial of benefits or fair wages by a construction worker with a City contract.

<p>The City is responsible for ensuring equal employment opportunity in City contracting and compliance on related construction projects.</p> <p>The City conducts periodic work site inspections to make sure contractors are following equal employment opportunity rules and informs workers of the option to make a complaint about unfair practices. These practices include unlawful denial of benefits or fair wages, as well as discrimination based on:</p> <ul> <li>Race</li> <li>Creed</li> <li>Sex</li> <li>Religion</li> <li>Nationality</li> </ul> <p>Complaints can be made anonymously.</p>

50, anonymous, benefits, city, construction, creed, denied, discrimination, division, DLS, EO, EEO, executive, fair, gender, income, illegal, inspections, labor, nationality, options, orientation, pay, prevailing, race, religion, rules, salary, sex , services, site, trade, underpayment, unfair, union, wage, worker

2759

http://www1.nyc.gov/nyc-resources/service/2759/service

2099-12-31T00:00:00.000

2016-11-29T20:21:06.000

2017-02-19T15:30:30.000

20090318-EE0C20B4-13C9-11DE-BC3D-9F9C72AB9F2C

Animal Facility Complaint

Report an animal facility that is unsanitary or operating without a permit.

<p>The City accepts complaints about animal facilities that are unsanitary or operating without a permit. This includes:</p> <ul> <li>Animal shelters</li> <li>Boarding facilities</li> <li>Groomers</li> <li>Horse stables</li> <li>Kennels</li> <li>Petting zoos or other animal exhibits</li> <li>Pet stores that sell a variety of pets, not just cats or dogs</li> </ul>

stable, carriage, barn, inspection, inspect, violation, dirty, bad, unsafe, hazard, code, healthy, unhealthy, unsanitary, pony, manure, odors, filthy, horse, complain, complaint, pound, ASPCA, cage, health, odor, waste, groom, groomer, board, boarding, doggie, doggy, day, care, daycare, petting, zoo, exhibit, show, kennel, shelter, store, shop, animal, filty, clean, unclean, smell, smelly, stink, fish, tank, cage, bird, reptile, snake, lizard, rabbits, pet, shop, store, pet supplies, food, dogs, cats, stuffy, unventilated, hot

1067

http://www1.nyc.gov/nyc-resources/service/1067/service

2099-12-31T00:00:00.000

2014-04-02T17:05:09.000

2015-12-16T15:30:10.000

20121127-DEC92B46-38BA-11E2-B20C-96DAE110FEB8

Bus Lane Camera Violations

Get information about bus lane camera violations or pay or fight a violation.

<p>The Bus Lane Camera Program films vehicles that drive, park, or stand in bus lanes. Signs are posted where bus lane cameras are in use to warn drivers to keep out of bus lanes except when making right turns or picking up or dropping off passengers. If your vehicle is filmed driving, parking, or standing in a bus lane, you will be sent a Notice of Liability (NOL) about 30 days after the violation. If you want to fight it, you must do so within 30 days of the NOL's date or face possible penalties. You can view your bus lane camera violation video online at www.violationinfo.com. To access the video you must have your NOL number and personal PIN, which are provided on your NOL.</p>

bus, lane, NOL, notice, liability, camera, ticket, violation, filmed, film, buses, lanes, shot, video, tape, taped, videotaped, photographed

1286

http://www1.nyc.gov/nyc-resources/service/1286/service

2099-12-31T00:00:00.000

2015-09-16T12:15:32.000

2015-12-16T15:30:13.000

20090318-E882FDB6-13C9-11DE-8334-99EEF6EA7BC4

Storage Warehouse License

Apply for or renew a license to store goods for a fee.

The City licenses storage warehouses.<br><br>A person or business must have a Storage Warehouse License to store goods for money.<br><br>A license is not required for self-storage businesses.

belongings, stuff, mini, manhattan, storage, locker, renew, relocate, self, company, facility

2531

http://www1.nyc.gov/nyc-resources/service/2531/service

2099-12-31T00:00:00.000

2015-04-30T17:17:41.000

2015-12-16T15:30:11.000

20040826-D6E7CE92-F79F-11D8-B04E-E3E1051D89BF

Travel Agency Complaint

Make a complaint about a travel agency.

You can make a complaint about travel agency contractual disputes, such as cancellation of contracts and false advertising.

travel, ticket, reservation, agency, passenger, accommodation, steamship, train, airline, bus, refund, receipt, contract, cancellation, trip, vacation

2647

http://www1.nyc.gov/nyc-resources/service/2647/service

2099-12-31T00:00:00.000

2014-10-14T14:48:06.000

2015-12-16T15:30:11.000

20140428-EEF96250-CEF1-11E3-A837-596F32D25DB6

Tobacco 21 - Local Law 94

Information about the age restriction law for the sale of cigarettes, tobacco products, and electronic cigarettes.

<p>Retailers are prohibited from selling cigarettes, cigars, chewing tobacco, powdered tobacco, other tobacco products, or electronic cigarettes to customers under age 21. These changes are included in the Sensible Tobacco Enforcement Local Law 94.</p>

tobacco, cigarettes, cigars, smoking, vendor, sales, store, chewing, shisha, herbal, electronic, e-cigarettes, pipes, rolling papers, retailer, license, 21, twenty-one, taxes, discounts, redemption, redeem, fines, penalty, penalties, flavored, violations, untaxed, counterfeit, stamps, discounts, coupons, gifts, little, listed, price, buy-one-get-one, redeem, redemption, loose, single

3942

http://www1.nyc.gov/nyc-resources/service/3942/service

2099-12-31T00:00:00.000

2015-05-13T11:29:51.000

2015-12-16T15:30:11.000

20110906-257AA3A2-D891-11E0-B91D-81C68107345B

Tree Pruning Request

Request pruning of a City tree blocking streetlights, traffic signs or signals, pedestrian or vehicular traffic, or causing damage to property.

<P>The City conducts routine pruning every year on a portion of City trees in each community board. The City no longer accepts requests for routine maintenance of street trees.</P>

insert, service, group, keywords, here

2649

http://www1.nyc.gov/nyc-resources/service/2649/service

2099-12-31T00:00:00.000

2015-08-03T14:51:23.000

2017-02-19T15:30:30.000

20090318-F53241A2-13C9-11DE-8B9B-8D0C0A748066

Bus Stop Shelter Request or Complaint

Report a problem with a bus shelter. Request a new bus stop shelter or relocation of an existing shelter.

The City accepts reports of broken glass, graffiti, structural damage, damaged benches, lighting or signage, or dirty conditions at a bus stop shelter.<br><br>The City accepts requests for new bus stop shelters and relocation of existing shelters. The City does not accept requests for benches in existing shelters. Benches are included in all new bus stop shelters.<br><br>A private company installs and maintains bus stop shelters in accordance with franchise agreements. The City reports complaints to the bus shelter contractor and monitors compliance.

request, new, relocation, place, install, build, construct, move, damage, broken, dirty, cracked, glass, plexiglass, clean, unclean, bench, light, structure, structural, graffiti, grafiti, grafitti, signage, sign, shelter, name, naming, seat

1287

http://www1.nyc.gov/nyc-resources/service/1287/service

2099-12-31T00:00:00.000

2013-09-29T08:05:49.000

2015-12-16T15:30:10.000

2002-12-18-20-22-19_000010083e011f4d40027c16

Workers' Compensation Fraud

Report of workers' compensation fraud.

You can report workers' compensation fraud.

fraud, worker, compensation, referral

2763

http://www1.nyc.gov/nyc-resources/service/2763/service

2099-12-31T00:00:00.000

2015-07-01T16:17:15.000

2016-01-01T15:30:12.000

2003-06-11-10-55-52_000010083ee742fc400035dd

Immigration Assistance from Community-Based Organizations

Get help for an immigrant, including English or citizenship classes and counseling.

The City offers free services to immigrants through community-based organizations. These services include:<br /><br /> <ul class='dashes'> <li>Citizenship application assistance</li> <li>English as a second language </li> <li>United States civics and citizenship classes</li> <li>Counseling</li> </ul>

citizen, naturalization, permanent, resident, foreigner, citizenship, immigrant, civic, esl, english, second, language, class, cbo, course, application

1893

http://www1.nyc.gov/nyc-resources/service/1893/service

2099-12-31T00:00:00.000

2015-04-15T08:51:07.000

2015-12-16T15:30:11.000

20090318-B6252948-13C9-11DE-8651-E852741B50F0

Library Complaint

Make a complaint about a library or a library employee.

Each library system in New York City accepts complaints about its branch libraries and employees.

librarian, rude, overdue, book, complaint

1970

http://www1.nyc.gov/nyc-resources/service/1970/service

2099-12-31T00:00:00.000

2013-12-18T10:55:53.000

2015-12-16T15:30:10.000

2003-10-07-12-42-32_000010083f82ecfd40010272

Cell Phone Purchase Complaint

Make a complaint about the purchase of a cell phone.

You can make a complaint about the purchase of a cell phone, false advertising related to the purchase of a cell phone, and contractual disputes with cell phone stores.

cell, phone, cellular, telephone, consumer, cellphones, wireless, mobile, PCS, Verizon, T-Mobile, Sprint, ATT, Nokia, no, cut, off, cutoff, tower, bad, damage

2849

http://www1.nyc.gov/nyc-resources/service/2849/service

2099-12-31T00:00:00.000

2014-10-14T14:40:07.000

2015-12-16T15:30:13.000

2002-12-05-23-01-29_000010083df021264001efd1

Become a Teacher

Get information about becoming a public school teacher.

<p>You can get assistance with becoming a teacher in New York City public schools. Assistance includes educational opportunities and career planning services for applicants.</p>

teach, teacher, school, applicant, assistance, job, employment, career, teachny, fellow, fellowship, elementary, secondary, junior, high, highschool, aide, history, math, science, social, studies, english, spanish, language, recruit, salary, gym, substitute, sub, housing, subsidy, special, education, ed, UPK, Prek, Pre-K, Pre k, Pre-Kindergarten, application

2804

http://www1.nyc.gov/nyc-resources/service/2804/service

2099-12-31T00:00:00.000

2015-04-07T13:46:23.000

2015-12-16T15:30:11.000

20090318-DE723BDE-13C9-11DE-A0B2-DAC2A586F006

Newsstand License

Apply for or renew a license to sell newspapers and magazines from a stand on a public sidewalk.

The City licenses newsstands.<br><br>A person or business must have a Newsstand License to run any stand or booth that is not easily removable and sells mainly newspapers and magazines.

newsstand, news, paper, renew , newspaper, magazine, periodical, publication, paper

3016

http://www1.nyc.gov/nyc-resources/service/3016/service

2099-12-31T00:00:00.000

2015-04-30T17:09:58.000

2015-12-16T15:30:12.000

20090318-F191AB3C-13C9-11DE-A2C5-9A83788001BE

Affordable Housing

Get information about renting or buying an affordable apartment or house.

<script type='text/javascript'><!-- function LgTrackingTag(){var s=document.createElement('script');s.type='text/javascript';s.charset='utf-8';s.src=document.location.protocol+'//clients-liveguide01us.netop.com/track.php?LiveGuideUID=Uc9dpPSo0algsc6ms6tV5l0&url='+escape(window.location);if(document && document.body)try{document.body.appendChild(s);}catch(e){}else document.write(s);} if(window.attachEvent)window.attachEvent('onload',LgTrackingTag);else window.addEventListener('load',LgTrackingTag,false); // --></script> <!-- Netop Live Guide Monitor Tag --> <p>The Department of Housing Preservation and Development (HPD) works with real estate professionals and community sponsors who sell or rent apartments at affordable prices to low- and moderate-income households.</p>

apartment, home, low, moderate, income, reasonable, buy, rent, application, own, auctions, public, vacant, lot, city, owned, city-owned, building, land, abandoned, subscribe, subscription, schedule, auction, lease, employee, worker, cost, cheap, price, dc37, union, properties, property, worker , owner, ownership, homeownership, properties

1021

http://www1.nyc.gov/nyc-resources/service/1021/service

2099-12-31T00:00:00.000

2015-06-03T13:42:45.000

2015-12-16T15:30:10.000

20070615-368BE1CA-1B57-11DC-8E9F-96DAE110FEB8

Weekend Street Closures

Get information about streets that are temporarily closed on weekends because of construction or special events.

<p>You can get information about streets that are temporarily closed on weekends due to construction or special events.</p>

Brooklyn, Battery, FDR, Holland, Lincoln, road, highway, fair, parade, firework, east, river, view, closed, event, Manhattan, Bronx, Staten island, Queens, West, street fair, parade, traffic, third avenue bridge, marathon, maraton, marthon, Park, Avenue, Summer, Streets, Outerbridge, outabridge, brigde, outer bridge

2746

http://www1.nyc.gov/nyc-resources/service/2746/service

2099-12-31T00:00:00.000

2015-01-16T16:35:06.000

2015-12-16T15:30:12.000

20050923-5E4BBDB2-2C6F-11DA-ABDA-F577E2EBCEE4

Street Lighting Permit

Apply for a permit to install temporary lighting to a streetlight pole for a holiday, festival, event, or another use.

The City requires a permit to get temporary lighting from a City streetlight pole for a holiday, festival, event, or other use. <br /><br /> You must submit all plans and documentation for the temporary lighting at least 60 days before you plan to install the lights.

streetlight, pole, street, light, festoon, holiday, temporary, fixture, temporary lighting

2546

http://www1.nyc.gov/nyc-resources/service/2546/service

2099-12-31T00:00:00.000

2015-08-03T14:53:58.000

2017-02-19T15:30:28.000