NYC Open Data Plan: Mayor's Management Report (MMR) Indicators

2026

Department of Finance (DOF)

11078

Arrest warrants successfully executed (%)

The number of arrest warrants that were successfully executed (person was arrested) by the Sheriff's Office as a percentage of total arrest attempts.

Sheriff's Office

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

DOF will be having internal conversations over the next year to determine if this data can be published and, if so, confirm the timeline and other publishing details.

2026

Department of Finance (DOF)

11079

Property seizure orders successfully executed (%)

The number of property seizure orders successfully executed by the Sheriff's Office as a percent of total attempts - i.e., property was seized. A seizure order is an instrument used by the Sheriff’s Office to seize the property assets of a debtor.

Sheriff's Office

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

DOF will be having internal conversations over the next year to determine if this data can be published and, if so, confirm the timeline and other publishing details.

2026

Department of Finance (DOF)

11080

Child support orders successfully served (%)

The number of child support orders successfully served by the Sheriff's Office as a percent of total service attempts.

Sheriff's Office

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

DOF will be having internal conversations over the next year to determine if this data can be published and, if so, confirm the timeline and other publishing details.

2026

Department of Finance (DOF)

11081

Parking summons "Pay or Dispute" app transactions

The number of transactions made using NYC's mobile "pay or dispute" app to securely pay or dispute parking and camera violations.

Adjudications Division

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

DOF will be having internal conversations over the next year to determine if this data can be published and, if so, confirm the timeline and other publishing details.

2026

Department of Finance (DOF)

11082

Calls answered by a Collections customer service representative (%)

The number of calls made to the agency's Collections call center regarding judgment notices that were answered by an agent as a percent of all incoming calls.

Collections Division

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

DOF will be having internal conversations over the next year to determine if this data can be published and, if so, confirm the timeline and other publishing details.

2026

Department of Finance (DOF)

11226

Initial applications received — Senior Citizen Homeowners' Exemption

The number of initial SCHE applications received by DOF. Applications are received at the DOF mail room or business centers and then immediately sent to the SCHE unit, where they are date stamped. This is the count of that date stamp.

SCHE Unit

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

DOF will be having internal conversations over the next year to determine if this data can be published and, if so, confirm the timeline and other publishing details.

2026

Department of Finance (DOF)

11227

Average time to process initial Senior Citizen Homeowners' Exemption applications (days)

The time, measured in calendar days, between the date an initial SCHE application is received at the SCHE unit and the date the review process is completed, that is, the application is approved, denied or deemed incomplete.

SCHE Unit

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

DOF will be having internal conversations over the next year to determine if this data can be published and, if so, confirm the timeline and other publishing details.

2026

Department of Finance (DOF)

11228

Renewal applications received — Senior Citizen Homeowners' Exemption

The number of renewal applications for SCHE benefits received by DOF. Applications are received by the DOF mail room or business centers and then immediately sent to the SCHE unit, where they are date stamped. This is the count of that date stamp.

SCHE Unit

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

DOF will be having internal conversations over the next year to determine if this data can be published and, if so, confirm the timeline and other publishing details.

2026

Department of Finance (DOF)

11229

Average time to process Senior Citizen Homeowners' Exemption renewal applications (days)

The time, measured in calendar days, between the date a renewal application for SCHE benefits is received at the SCHE unit and the date the review process is completed, that is, the application is approved, denied or deemed incomplete.

SCHE Unit

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

DOF will be having internal conversations over the next year to determine if this data can be published and, if so, confirm the timeline and other publishing details.

2026

Department of Finance (DOF)

11230

Initial applications received — Disability Homeowners' Exemption

The number of initial DHE applications received by DOF. Applications are received at the DOF mail room or business centers and then immediately sent to the DHE unit, where they are date stamped. This is the count of that date stamp.

DHE Unit

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

DOF will be having internal conversations over the next year to determine if this data can be published and, if so, confirm the timeline and other publishing details.

2026

Department of Finance (DOF)

11231

Average time to process initial Disability Homeowners' Exemption applications (days)

The time, measured in calendar days, between the date an initial DHE application is received at the DHE unit and the date the review process is completed, that is, the application is approved, denied or deemed incomplete.

DHE Unit

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

DOF will be having internal conversations over the next year to determine if this data can be published and, if so, confirm the timeline and other publishing details.

2026

Department of Finance (DOF)

11232

Renewal applications received — Disability Homeowners' Exemption

The number of renewal applications for DHE benefits received by DOF. Applications are received by the DOF mail room or business centers and then immediately sent to the DHE unit, where they are date stamped. This is the count of that date stamp.

DHE Unit

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

DOF will be having internal conversations over the next year to determine if this data can be published and, if so, confirm the timeline and other publishing details.

2026

Department of Finance (DOF)

11233

Average time to process Disability Homeowners' Exemption renewal applications (days)

The time, measured in calendar days, between the date a renewal application for DHE benefits is received at the DHE unit and the date the review process is completed, that is, the application is approved, denied or deemed incomplete.

DHE Unit

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

DOF will be having internal conversations over the next year to determine if this data can be published and, if so, confirm the timeline and other publishing details.

2026

Department of Finance (DOF)

11234

Increase in tax liability as a result of field audits (%)

For audits completed during the fiscal year, the additional tax revenue identified in audits of tax returns divided by the original tax liability filed by taxpayers in the same returns.

Audit Unit

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

DOF will be having internal conversations over the next year to determine if this data can be published and, if so, confirm the timeline and other publishing details.

2026

Department of Finance (DOF)

11235

Increase in tax liability as a result of non-field audits (%)

For non-field audits completed during the fiscal year, the additional tax revenue identified in audits of tax returns divided by the original tax liability filed by taxpayers in the same returns. Finance conducts audits of bank, corporate, commercial rent, general corporation, hotel,unincorporated business, utility, sales and personal income tax returns.

Audit Unit

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

DOF will be having internal conversations over the next year to determine if this data can be published and, if so, confirm the timeline and other publishing details.

2026

Department of Finance (DOF)

12315

Average time to issue a requested business tax refund (days)

The average number of calendar days it takes Finance to issue a refund for business taxes, measured from the postmark date of the tax return or refund claim to the date the check is mailed to the customer.

Payment Operations

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

DOF will be having internal conversations over the next year to determine if this data can be published and, if so, confirm the timeline and other publishing details.

2026

Department of Finance (DOF)

12316

Average time to issue a non-requested business tax refund (days)

The average number of calendar days it takes Finance to issue a refund for business taxes, measured from the postmark date of the tax return as these are not requested by the customer to the date the check is mailed to the customer.

Payment Operations

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

DOF will be having internal conversations over the next year to determine if this data can be published and, if so, confirm the timeline and other publishing details.

2026

Department of Finance (DOF)

12509

Number of calls answered by the Customer Contact Center

The number of calls received by the Department of Finance Customer Contact Center.

Customer Contact Center

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

DOF will be having internal conversations over the next year to determine if this data can be published and, if so, confirm the timeline and other publishing details.

2026

Department of Finance (DOF)

12510

Average time to complete calls to the Customer Contact Center (minutes:seconds)

The average time to complete calls received by the Department of Finance Customer Contact Center.

Customer Contact Center

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

DOF will be having internal conversations over the next year to determine if this data can be published and, if so, confirm the timeline and other publishing details.

2026

Department of Finance (DOF)

15287

Field audits closed within a year (%)

The percentage of field audit cases conducted by the Audits unit closed within one year.

Audits

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

DOF will be having internal conversations over the next year to determine if this data can be published and, if so, confirm the timeline and other publishing details.

2026

Department of Finance (DOF)

15288

Non-Field audits closed within a year (%)

The percentage of non-field audit cases conducted by the Audits unit closed within one year.

Audits

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

DOF will be having internal conversations over the next year to determine if this data can be published and, if so, confirm the timeline and other publishing details.

2026

Department of Health and Mental Hygiene (DOHMH)

3637

Individuals in the assisted outpatient mental health treatment program

The number of individuals in the Assisted Outpatient Treatment Program, a State-mandated program that provides appropriate support to individuals with mental illnesses who are a threat to themselves and others. Data reflects the count of unique individuals in the program during the fiscal year.

Bureau of Mental Hygiene

No, the underlying data is exempt from publication as per NYC's Open Data Law.

The underlying dataset includes confidential information that cannot be released to the public pursuant to the NYS Mental Hygiene Law.

2026

Department of Health and Mental Hygiene (DOHMH)

3638

Units of supportive housing available to people with or at risk for developing serious mental health and substance use disorders (000)

The number of supportive housing beds, in thousands, in contracts overseen by the Bureau of Mental Health at NYC Department of Health and Mental Hygiene. Supportive housing units provide services that help people with mental illness or substance use or at risk of mental illness or substance use live in community-based settings as independently as possible.

Bureau of Mental Health

No, the underlying data is exempt from publication as per NYC's Open Data Law.

The records which contain the data is protected from disclosure by state and federal law.

2026

Department of Health and Mental Hygiene (DOHMH)

3640

Deaths from unintentional drug overdose (CY) (provisional)

The number of deaths from unintentional drug overdose. Deaths due to use of, or accidental poisoning by, psychoactive substances include deaths with an underlying or multiple cause code for the following listed on death certificates: X40, X41, X42, X43, F111, F141, F191, or F199. Homicides, suicides, and undetermined deaths were excluded. All deaths that occurred in New York City as opposed to limiting to NYC residents. Data is by calendar year. The MMR reports data from the previous calendar year (i.e. FY23 = CY22) and represents provisional data from January to December.

Bureau of Vital Statistics; Office of the Chief Medical Examiner

Partially

https://data.cityofnewyork.us/Health/New-York-City-Leading-Causes-of-Death/jb7j-dtam/about_data

2026

Department of Health and Mental Hygiene (DOHMH)

3641

New children receiving services from the Early Intervention Program (000)

The number of children, in thousands, who began receiving services for the first time from the Early Intervention Program.

Division of Family and Child Health, NYC Early Intervention Program

Partially

https://data.cityofnewyork.us/dataset/NYC-Early-Intervention-s-Local-Early-Intervention-/brud-mdtt/about_data

2026

Department of Health and Mental Hygiene (DOHMH)

3644

Children in public schools who are in compliance with required immunizations (%)

The number of children in public schools who are in compliance with all immunizations required by State public health law, divided by the number of children in grades K-12 enrolled in NYC public schools. Data is not reported during July and August because these months are outside of the usual school year. Data for September and October is reported for the PMMR.

Bureau of Immunization

The underlying data is owned by another agency or entity.

School compliance data for all schools is published publicly through New York State's Department of Health website: https://health.data.ny.gov/Health/School-Immunization-Survey-Beginning-2019-20-Schoo/btkd-y8bp/about_data

2026

Department of Health and Mental Hygiene (DOHMH)

3650

Infectious syphilis cases (preliminary)

The number of primary and secondary syphilis cases reported to the NYC Department of Health and Mental Hygiene. Quarterly data (first three months of fiscal year) is reported for the PMMR. Data is preliminary.

Bureau of Hepatitis, HIV, and Sexually Transmitted Infections

This MMR Indicator was retired

2026

Department of Health and Mental Hygiene (DOHMH)

3651

New tuberculosis cases (CY)

The number of new tuberculosis cases reported and confirmed by the NYC Department of Health and Mental Hygiene. This data is reported by calendar year, not fiscal year. The MMR reports data from the previous calendar year (i.e FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.

Bureau of Tuberculosis Control

Yes

https://data.cityofnewyork.us/Health/DOHMH-Tuberculosis-Surveillance-Data-from-the-Tube/ax85-bzte/about_data

2026

Department of Health and Mental Hygiene (DOHMH)

3653

Seniors, age 65+, who reported receiving a flu shot in the last 12 months (%) (CY)

The percentage of seniors, age 65+, who reported being immunized against influenza in the last 12 months as noted in the NYC Community Health Survey. The 12 month period surveyed depends on the time period that the CHS is being conducted. Data usually reflect two, and sometimes three, influenza seasons. This data is reported by calendar year, not fiscal year.

Bureau of Epidemiology Services, NYC Department of Health and Mental Hygiene Community Health Survey

Yes

https://data.cityofnewyork.us/Health/New-York-City-Community-Health-Survey/csut-3wpr/about_data

2026

Department of Health and Mental Hygiene (DOHMH)

3665

Childhood blood lead levels – number of children younger than age 6 with blood lead levels of 5 micrograms per deciliter or greater (CY) (preliminary)

The number of children younger than age 6 tested in a calendar year with blood lead level of 5 mcg/dL or greater. The number includes children with confirmed (venous test) and non-confirmed (fingerstick/unknown) blood lead levels. The total reflects the number of unique children who were tested and found to have elevated blood lead levels during the year. Each child is counted only once per year, but the same child may be counted multiple times over time if he or she has been tested in multiple calendar years with a blood lead test at or above the reference level. Data is by calendar year. The MMR reports preliminary data from the previous calendar year (i.e. FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.

Bureau of Environmental Disease and Injury Prevention, Healthy Homes Program

Yes

https://data.cityofnewyork.us/Health/Children-Under-6-yrs-with-Elevated-Blood-Lead-Leve/tnry-kwh5/about_data

2026

Department of Health and Mental Hygiene (DOHMH)

3667

Active group child care center full inspections

The number of full inspections (initials, monitoring and/or compliance inspections) conducted at active group child care centers.

Bureau of Child Care

Yes

https://data.cityofnewyork.us/Health/DOHMH-Childcare-Center-Inspections/dsg6-ifza/about_data

2026

Department of Health and Mental Hygiene (DOHMH)

3668

Restaurants inspected (%)

The number of restaurants with at least one full sanitary inspection performed, divided by the number of permitted restaurants in NYC, not including mobile vending units.

Bureau of Food Safety and Community Sanitation

Yes

https://data.cityofnewyork.us/Health/DOHMH-New-York-City-Restaurant-Inspection-Results/43nn-pn8j/about_data

2026

Department of Health and Mental Hygiene (DOHMH)

3684

Infant mortality rate (per 1,000 live births) (CY) (provisional)

The number of deaths of infants under one year of age per 1,000 live births in NYC. Data is provisional and by calendar year. The MMR reports data from the previous calendar year (i.e. FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.

Bureau of Vital Statistics

Yes

https://data.cityofnewyork.us/Health/Infant-Mortality/fcau-jc6k/about_data

2026

Department of Health and Mental Hygiene (DOHMH)

3686

Adults who smoke (%) (CY)

The percentage of adult New Yorkers who currently smoke cigarettes, per the NYC Community Health Survey. This data is reported by calendar year, not fiscal year. The MMR reports data from the previous calendar year (i.e. FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.

Bureau of Epidemiology Services, NYC Department of Health and Mental Hygiene Community Health Survey

Yes

https://data.cityofnewyork.us/Health/New-York-City-Community-Health-Survey/csut-3wpr/about_data

2026

Department of Health and Mental Hygiene (DOHMH)

6079

Calls answered within 30 seconds (%)

The percentage of calls answered by a call center representative within 30 seconds or less. Time begins after initial prerecorded message.

PureConnect

Yes

https://data.cityofnewyork.us/Health/DOHMH-Call-Center-Summary/wymh-dvmd/about_data

2026

Department of Health and Mental Hygiene (DOHMH)

6081

Average wait time to speak with a customer service agent (minutes)

The average time in minutes from the time a customer meets with a greeter or information desk representative until they are met by a customer service representative.

Bureau of Public Health Clinics; Bureau of Immunization

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

DOHMH will be having internal conversations over the next year to determine if this data can be published and, if so, confirm the timeline and other publishing details.

2026

Department of Health and Mental Hygiene (DOHMH)

6084

CORE facility rating

The Customers Observing and Reporting Experiences (CORE) score is based on a rating of 15 conditions, including physical conditions (e.g., cleanliness, litter, seating) and customer service conditions (e.g., wait time, professionalism), for all agency walk-in facilities inspected, divided by the number of walk-in facilities inspected. Each of the 15 conditions can be rated excellent, good, fair or poor. Ratings of excellent are worth 100 points each, good ratings are worth 67 points, fair ratings are worth 33 points and poor ratings receive no points. Facilities are rated by trained City inspectors.

CORE Facility Inspection Program

Yes

https://data.cityofnewyork.us/City-Government/SCOUT-CORE/xrwg-eczf

2026

Department of Health and Mental Hygiene (DOHMH)

6087

Letters responded to within 14 days (%)

The percentage of letters answered within 14 calendar days or less. Responses should be substantive and adequately address the question/issue raised by the customer. A simple acknowledgement is not considered an adequate response. However, for more complex inquiries that require research and action on the part of the agency, an acknowledgement which includes a description of the next step (either on the agency’s behalf, or the customer’s), as well as an estimated time frame for completion, is considered acceptable and can be reported as part of the 14 day response. Agencies must internally track the additional time until a customer has a complete and full response.

Intranet Quorum (correspondence tracking system)

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

DOHMH will be having internal conversations over the next year to determine if this data can be published and, if so, confirm the timeline and other publishing details.

2026

Department of Health and Mental Hygiene (DOHMH)

6089

E-mails responded to within 14 days (%)

The percentage of emails answered within 14 calendar days or less. Responses should be substantive and adequately address the question/issue raised by the customer. A simple acknowledgement is not considered an adequate response. However, for more complex inquiries that require research and action on the part of the agency, an acknowledgement which includes a description of the next step (either on the agency’s behalf, or the customer’s), as well as an estimated time frame for completion, is considered acceptable and can be reported as part of the 14 day response. Agencies must internally track the additional time until a customer has a complete and full response.

Intranet Quorum (correspondence tracking system)

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

DOHMH will be having internal conversations over the next year to determine if this data can be published and, if so, confirm the timeline and other publishing details.

2026

Department of Health and Mental Hygiene (DOHMH)

6095

Completed requests for interpretation

The number of requests for telephonic, in-person and ASL interpretation services requested by agency staff when providing services to the general public.

Vendor data is from LanguageLine, Geneva and Accurate.

Yes

https://data.cityofnewyork.us/Health/Directory-of-Requests-for-Telephonic-Interpretatio/fydx-dgvr/about_data

2026

Department of Health and Mental Hygiene (DOHMH)

8982

SLA – Rodent (% of SRs Meeting Time to Action)

The percentage of service requests for rodent complaints that the agency responded to within 14 days, its planned time of action to provide the service.

Bureau of Veterinary and Pest Control Services

Yes

https://data.cityofnewyork.us/Social-Services/311-Service-Requests-from-2010-to-Present/erm2-nwe9/about_data

2026

Department of Health and Mental Hygiene (DOHMH)

8987

SLA – Food Establishment (% of SRs Meeting Time to Action)

The percentage of service requests for food service establishment complaints (excluding mobile food vending units) that the agency responded to within 14 days, its planned time of action to provide the service.

Bureau of Food Safety and Community Sanitation

Yes

https://data.cityofnewyork.us/Social-Services/311-Service-Requests-from-2010-to-Present/erm2-nwe9/about_data

2026

Department of Health and Mental Hygiene (DOHMH)

8992

SLA – Food Poisoning (% of SRs Meeting Time to Action)

The percentage of service requests for food poisoning complaints that the agency responded to within 3 days, its planned time of action to provide the service.

Office of Environmental Investigations

Yes

https://data.cityofnewyork.us/Social-Services/311-Service-Requests-from-2010-to-Present/erm2-nwe9/about_data

2026

Department of Health and Mental Hygiene (DOHMH)

8997

SLA – Indoor Air Quality (% of SRs Meeting Time to Action)

The percentage of service requests for indoor air quality complaints that the agency responded to within 14 days, its planned time of action to provide the service.

Office of Environmental Investigations

Yes

https://data.cityofnewyork.us/Social-Services/311-Service-Requests-from-2010-to-Present/erm2-nwe9/about_data

2026

Department of Health and Mental Hygiene (DOHMH)

9197

Adults who consume one or more servings of sugar-sweetened beverages per day (%) (CY)

The percentage of adults who consume an average of one or more servings of sugar-sweetened beverages per day, as noted in the NYC Community Health Survey. “Sugar-sweetened beverages” are defined as sugar-sweetened sodas and other sugar-sweetened drinks, like iced tea. This data is reported by calendar year, not fiscal year. The MMR reports data from the previous calendar year (i.e. FY24 = CY23). Because of this, MMR data through June FY24 accounts for CY23 data through December.

Bureau of Epidemiology Services, NYC Department of Health and Mental Hygiene Community Health Survey

Yes

https://data.cityofnewyork.us/Health/New-York-City-Community-Health-Survey/csut-3wpr/about_data

2026

Department of Health and Mental Hygiene (DOHMH)

9201

Initial pest control inspections (000)

The total number of initial pest control inspections of private properties by the NYC Department of Health and Mental Hygiene citywide. Data is in thousands.

Bureau of Veterinary and Pest Control Services

Yes

https://data.cityofnewyork.us/Health/Rodent-Inspection/p937-wjvj/about_data

2026

Department of Health and Mental Hygiene (DOHMH)

9202

Initial inspections with active rat signs (ARS) (%)

The number of properties receiving rodent inspections that failed their initial inspection as a result of ‘signs of active rats (ARS),’ the most serious rodent violation, divided by the total number of initial property inspections.

Bureau of Veterinary and Pest Control Services

Yes

https://data.cityofnewyork.us/Health/Rodent-Inspection/p937-wjvj/about_data

2026

Department of Health and Mental Hygiene (DOHMH)

9203

Compliance inspections found to be rat free (%)

The number of private properties receiving rodent inspections that passed their compliance inspection divided by the number of those properties that failed their initial inspection as a result of ‘signs of active rats (ARS)’ – the most serious rodent violation.

Bureau of Veterinary and Pest Control Services

Yes

https://data.cityofnewyork.us/Health/Rodent-Inspection/p937-wjvj/about_data

2026

Department of Health and Mental Hygiene (DOHMH)

9204

Average response time for birth certificates by mail/online/in person (days)

The average response time for birth certificates by mail/online/in person (days) from receipt of necessary documentation to response/issuance. Outlier, voided and canceled orders are excluded.

Office of Vital Records

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

DOHMH will be having internal conversations over the next year to determine if this data can be published and, if so, confirm the timeline and other publishing details.

2026

Department of Health and Mental Hygiene (DOHMH)

9205

Average response time for death certificates by mail/online/in person (days)

The average response time for death certificates by mail/online/in person (days) from receipt of necessary documentation to response/issuance, including funeral director orders. Outlier, voided and canceled orders are excluded.

Office of Vital Records

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

DOHMH will be having internal conversations over the next year to determine if this data can be published and, if so, confirm the timeline and other publishing details.