NYC Open Data Plan: Mayor's Management Report (MMR) Indicators

2026

Department of Transportation (DOT)

2954

Construction permits issued

The number of permits issued for street openings, building operations, sidewalk construction, canopies and miscellaneous purposes.

Permit Management & Construction Control

Yes

https://data.cityofnewyork.us/Transportation/Street-Construction-Permits-2022-Present-/tqtj-sjs8/about_data

2026

Department of Transportation (DOT)

2955

Inspections of permitted street work

The number of inspections of permit-based street construction work conducted by the Highway Inspection and Quality Assurance Unit.

Division of Sidewalks and Inspection Management - HIQA

Yes

https://data.cityofnewyork.us/Transportation/Street-Construction-Inspections-and-Corrective-Act/ydkf-mpxb/about_data

2026

Department of Transportation (DOT)

2956

Permitted jobs passing inspection (%)

The number of permitted jobs passing inspection divided by the total number of permitted jobs inspected.

Division of Sidewalks and Inspection Management - Highway Inspection and Quality Assurance Unit.

Yes

https://data.cityofnewyork.us/Transportation/Street-Construction-Inspections-and-Corrective-Act/ydkf-mpxb/about_data

2026

Department of Transportation (DOT)

2957

Total violations issued

Total number of violations issued for all DOT service areas.

Division of Sidewalks and Inspection Management - HIQA

Yes

https://data.cityofnewyork.us/Transportation/Street-Construction-Inspections-and-Corrective-Act/ydkf-mpxb/about_data

2026

Department of Transportation (DOT)

2959

Post-audit inspections for completed street work that passed inspection (%)

The total number of passed post-audit inspections divided by the total number of post-audit inspections.

Division of Sidewalks and Inspection Management – Highway Inspection and Quality Assurance Unit

Yes

https://data.cityofnewyork.us/Transportation/Street-Construction-Inspections-and-Corrective-Act/ydkf-mpxb/about_data

2026

Department of Transportation (DOT)

3359

Payout ($000) — Transportation

The judgment and claims amount, in thousands of dollars, paid by the City from the judgment and claims account in the City's General Fund to resolve cases through settlement or verdict. Initial full-fiscal year values for the Mayor's Management Report are sourced from the Law Department, and corrected full-fiscal values are sourced from OMB and printed in the following PMMR. PMMR values (four-month values) come from the Law Department.

Law Department Matter Management System (Tort, Special Federal Litigation, General Litigation and Labor and Employment Divisions) – preliminary data. OMB – final data.

The underlying data is owned by another agency or entity.

https://data.cityofnewyork.us/City-Government/Case-Related-Information-About-Civil-Litigation/pjgc-h7uv/about_data

2026

Department of Transportation (DOT)

4327

Staten Island Ferry ridership (000)

The number of passengers traveling on the Staten Island Ferry.

Division of the Staten Island Ferry

Yes

https://data.cityofnewyork.us/Transportation/Staten-Island-Ferry-Ridership-Counts/6eng-46dm/about_data

2026

Department of Transportation (DOT)

4361

Post-audit inspections for completed street work

The total number of inspections of street work performed after the expiration of the construction permit to determine if the street has been properly restored after construction was finished.

Division of Sidewalks and Inspection Management - Highway Inspection and Quality Assurance Unit

Yes

https://data.cityofnewyork.us/Transportation/Street-Construction-Inspections-and-Corrective-Act/ydkf-mpxb/about_data

2026

Department of Transportation (DOT)

6189

Calls answered within 30 seconds (%)

The percentage of calls answered by a call center representative in 30 seconds or less. Time begins after initial prerecorded message.

Authorized Parking & Permits

No, the underlying data is exempt from publication as per NYC's Open Data Law.

Internal Deliberative Process

2026

Department of Transportation (DOT)

6194

CORE facility rating

CORE facility rating: An average Customers Observing and Reporting Experiences (CORE) score based on the rating of 15 conditions, including physical conditions (e.g., cleanliness, litter, seating) and customer service conditions (e.g., wait time, professionalism), for all agency walk-in facilities inspected, divided by the number of walk-in facilities inspected. Each of the 15 conditions can be rated excellent, good, fair or poor. Ratings of excellent are worth 100 points each, good ratings are worth 67 points, fair ratings are worth 33 points and poor ratings receive no points. Facilities are rated by trained City inspectors.

Mayor's Office of Operations - SCOUT

The underlying data is owned by another agency or entity.

https://data.cityofnewyork.us/City-Government/SCOUT-CORE/xrwg-eczf

2026

Department of Transportation (DOT)

6197

Letters responded to within 14 days (%)

The percentage of letters answered in 14 calendar days or less. Responses should be substantive and adequately address the question/issue raised by the customer. A simple acknowledgement is not considered an adequate response. However, for more complex inquiries that require research and action on the part of the agency, an acknowledgement which includes a description of the next step (either on the agency’s behalf, or the customer’s), as well as an estimated time frame for completion, is considered acceptable and can be reported as part of the 14 day response. Agencies must internally track the additional time until a customer has a complete and full response.

Office of the Commissioner - Customer Service Unit

Yes

https://data.cityofnewyork.us/Transportation/Commissioner-s-Correspondence/b4mf-rg6h/about_data

2026

Department of Transportation (DOT)

6199

E-mails responded to within 14 days (%)

The percentage of emails answered in 14 calendar days or less. Responses should be substantive and adequately address the question/issue raised by the customer. A simple acknowledgement is not considered an adequate response. However, for more complex inquiries that require research and action on the part of the agency, an acknowledgement which includes a description of the next step (either on the agency’s behalf, or the customer’s), as well as an estimated time frame for completion, is considered acceptable and can be reported as part of the 14 day response. Agencies must internally track the additional time until a customer has a complete and full response.

Office of the Commissioner - Customer Service Unit

Yes

https://data.cityofnewyork.us/Transportation/Commissioner-s-Correspondence/b4mf-rg6h/about_data

2026

Department of Transportation (DOT)

6206

Requests for language interpretations and translations received

The sum of all requests for interpretation using a language other than English fulfilled by the agency via telephone (including Language Line, call centers, offices/reception desks and 311 transfer calls) and via face-to-face interaction with bilingual employees or contracted interpreters.

Office of the Commissioner - Language Access Unit

No, the underlying data is exempt from publication as per NYC's Open Data Law.

Internal Deliberative Process and contains Personally Identifying Information

2026

Department of Transportation (DOT)

6606

Private ferry service routes

The average number of permanent private ferry routes operating from Monday through Friday. The private ferry operators are Hornblower (operator of NYC Ferry), Billybey, New York Waterway, New York Water Taxi, Seastreak and Liberty Landing.

Ferry Operations – Private Ferries Program

Yes

https://data.cityofnewyork.us/Transportation/Private-Ferry-Monthly-Passenger-Counts/hn6c-5qkb/about_data

2026

Department of Transportation (DOT)

8855

Street Condition - Pothole - % Meeting Time to Close (30 days)

The percentage of service requests for which the agency met its planned time of action to provide the service.

Mayor's Office of Operations/Citywide Performance Reporting

Yes

https://data.cityofnewyork.us/Transportation/Street-Pothole-Work-Orders-Closed-Dataset-/x9wy-ing4

2026

Department of Transportation (DOT)

8859

Street Light Condition - Street Light Out - % Meeting Time to Close (10 days)

The percentage of service requests for which the agency met its planned time of action to provide the service.

DOT/Street Lighting

The underlying data is owned by another agency or entity.

https://data.cityofnewyork.us/Transportation/DOT-Street-Lights-and-Traffic-Signals-311-Service-/jwvp-gyiq

2026

Department of Transportation (DOT)

8863

Traffic Signal Condition - Controller - % Meeting Time to Close (0.1 days)

The percentage of service requests for which the agency met its planned time of action to provide the service.

Mayor's Office of Operations/Citywide Performance Reporting

The underlying data is owned by another agency or entity.

https://data.cityofnewyork.us/Transportation/DOT-Street-Lights-and-Traffic-Signals-311-Service-/jwvp-gyiq

2026

Department of Transportation (DOT)

8867

Street Condition - Failed Street Repair - % Meeting Time to Close (10 days)

The percentage of service requests for which the agency met its planned time of action to provide the service.

Mayor's Office of Operations/Citywide Performance Reporting

The underlying data is owned by another agency or entity.

https://data.cityofnewyork.us/Social-Services/311-Service-Requests-from-2020-to-Present/erm2-nwe9

2026

Department of Transportation (DOT)

8871

Broken Parking Meter - No Receipt - % Meeting Time to Close (21 days)

The percentage of service requests for which the agency met its planned time of action to provide the service.

Mayor's Office of Operations/Citywide Performance Reporting

The underlying data is owned by another agency or entity.

https://data.cityofnewyork.us/Social-Services/311-Service-Requests-from-2020-to-Present/erm2-nwe9

2026

Department of Transportation (DOT)

9227

Lane miles resurfaced citywide by in-house staff

The total length of roadway that was milled and resurfaced with new asphalt topping in each of the five boroughs and on arterial highways, measured in units 12 feet wide and one mile in length. Only includes work done by in-house staff.

Division of Roadway Repair & Maintenance - Resource Management Unit

Yes

https://data.cityofnewyork.us/Transportation/DOT-In-house-Street-Resurfacing-Projects/ffaf-8mrv/about_data

2026

Department of Transportation (DOT)

9326

Private ferry service ridership (000)

The total ridership of commuters traveling on private ferries as reported to DOT by the individual companies: Hornblower (operator of NYC Ferry), Billybey, New York Waterway, New York Water Taxi, Seastreak and Liberty Landing.

Ferry Operations – Private Ferries Program

Yes

https://data.cityofnewyork.us/Transportation/Private-Ferry-Monthly-Passenger-Counts/hn6c-5qkb/about_data

2026

Department of Transportation (DOT)

10232

Staten Island Ferry weekday peak hour trips that are on time (%)

The percent of Staten Island Ferry weekday peak hour trips completed on schedule. Peak hours are non-holiday weekday departures from Staten Island between 6:00 and 9:00 AM and between 5:30 and 7:30 PM and, from Manhattan, between 6:30 and 9:30 AM and between 4:00 and 8:00 PM.

Division of Ferries - Staten Island Ferry

Yes

https://data.cityofnewyork.us/Transportation/Staten-Island-Ferry-Daily-Performance-data/7gic-pibm/about_data

2026

Department of Transportation (DOT)

10350

Cases commenced against the City in State and federal court — Transportation

The number of state court and federal court matters assigned a litigation start date. In cases with payout, it will be paid from the judgment and claims account in the City's General Fund.

Law Department Matter Management System (Tort, Special Federal Litigation, General Litigation and Labor and Employment Divisions)

The underlying data is owned by another agency or entity.

https://data.cityofnewyork.us/City-Government/Case-Related-Information-About-Civil-Litigation/pjgc-h7uv/about_data

2026

Department of Transportation (DOT)

10422

Workplace injuries reported

All incidents resulting in a workers’ compensation or line of duty injury claim regardless of whether or not time is lost.

Occupational Safety and Health Office (HR & Facilities)

No, the underlying data is exempt from publication as per NYC's Open Data Law.

Internal Administration and contains Personally Identifying Information

2026

Department of Transportation (DOT)

10636

Parking meters that are operable (%)

The number of muni-meters that are functioning divided by the total number of muni-meters. A meter’s operability is determined electronically or by inspection.

Division of Traffic Operations - Parking Operations

Yes

https://data.cityofnewyork.us/Transportation/Parking-Meters-Locations-and-Status/693u-uax6/about_data

2026

Department of Transportation (DOT)

10638

Citi Bike annual membership

Total count of Citi Bike annual memberships activated, including renewals.

Division of Transportation Planning and Management - Bike Share Program

The underlying data is owned by another agency or entity.

https://data.cityofnewyork.us/NYC-BigApps/Citi-Bike-System-Data/vsnr-94wk/about_data

2026

Department of Transportation (DOT)

10639

Citi Bike trips (000)

Total count of Citi Bike trips by all users (annual and short-term members).

Division of Transportation Planning and Management - Bike Share Program

The underlying data is owned by another agency or entity.

https://data.cityofnewyork.us/NYC-BigApps/Citi-Bike-System-Data/vsnr-94wk/about_data

2026

Department of Transportation (DOT)

10640

Intersections with accessible pedestrian signals installed (CY)

The number of intersections with accessible pedestrian signals (APS) installed in the previous calendar year. APS are devices affixed to pedestrian signal poles to assist blind or low vision pedestrians in crossing the street. APS are wired to a pedestrian signal and send audible and vibrotactile indications when pedestrians push a button installed at the crosswalk. Note: per court order mandating total number of intersections installed with APS by end of calendar year 2031, targets for this indicator are for calendar years.

Division of Traffic Operations – Signal Engineering Unit

Yes

https://data.cityofnewyork.us/Transportation/Accessible-Pedestrian-Signal-Locations/de3m-c5p4/about_data

2026

Department of Transportation (DOT)

10641

Average time to respond to high priority traffic signal defect and make safe (2-hour calls) (hours:minutes)

The average number of hours it takes DOT contractors to repair and restore signal operation for defects requiring a two-hour response time. A repair can be temporary or permanent provided that the signal problem at the intersection is corrected and made safe.

Division of Traffic Operations – Signals Engineering and Street Lighting

The underlying data is owned by another agency or entity.

https://data.cityofnewyork.us/Transportation/DOT-Street-Lights-and-Traffic-Signals-311-Service-/jwvp-gyiq

2026

Department of Transportation (DOT)

10642

Pavement safety markings installed (000,000 linear feet)

The number of new and replacement roadway safety markings installed (4" width) measured in million linear feet (MLF). Safety markings are durable and reflective material applied to pavement to guide and inform all street/highway users – including people walking, bicycling, and operating motor vehicles. Markings designate lane positioning, convey regulation, reinforce signing, and delineate conflict points.

Division of Transportation Planning and Management - Highway Design & Construction

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

Undue financial or administrative burden. Due to the complexity of the system and resource constraints, additional time is needed for evaluation and to determine if the underlying data can be published.

2026

Department of Transportation (DOT)

10643

Speed humps and cushions installed

The number of new speed reducers installed. Speed reducers(which include speed humps and speed cushions) are traffic calming devices designed to slow vehicle speeds to either 15 or 20 mph. Speed humps are located mostly on residential streets.

Division of Transportation Planning and Management - Office of Research, Implementation, and Safety

Yes

https://data.cityofnewyork.us/Transportation/Speed-Reducer-Tracking-System-SRTS-/9n6h-pt9g/about_data

2026

Department of Transportation (DOT)

10644

Pedestrian space installed (square feet)

The number of total square feet of pedestrian space installed. Pedestrian space includes plazas, neckdowns (curb extensions), sidewalks, safety islands, ramps, and crosswalks.

Division of Transportation Planning and Management - Public Space Unit

Yes

https://data.cityofnewyork.us/City-Government/Pedestrian-Space-Added/uebm-cmjr/about_data

2026

Department of Transportation (DOT)

10647

Staten Island Ferry customer accident injury rate (per million passengers)

The number of ferry passengers, per one million passengers, that reported an injury and requested professional medical treatment.

Division of the Staten Island Ferry

No, the underlying data is exempt from publication as per NYC's Open Data Law.

Internal Administration and contains Personally Identifying Information

2026

Department of Transportation (DOT)

11022

NYC adults who bike regularly (CY)

The number of NYC adult residents who bike at least several times a month as reported in the NYC Community Health Survey.

DOHMH Bureau of Epidemiology Services/DOT Division of Transportation Planning and Management - Bicycle Program

The underlying data is owned by another agency or entity.

https://data.cityofnewyork.us/Health/New-York-City-Community-Health-Survey/csut-3wpr/about_data

2026

Department of Transportation (DOT)

12319

Bicycle lane miles installed — Protected

Subset of ‘Bicycle lane miles – total’. The number of Class I protected bicycle paths in lane miles installed during the fiscal year. A Class I bicycle path is a facility intended for the use of bicycles that is physically separated from motorized vehicle traffic by an open space, vertical delineation, or barrier and either within the roadway or within an independent right-of-way.

Division of Transportation Planning and Management – Bicycle Program

Yes

https://data.cityofnewyork.us/dataset/New-York-City-Bike-Routes/mzxg-pwib/about_data

2026

Department of Transportation (DOT)

12393

Bike parking spaces added

The total number of bicycle parking spaces added each year. Bicycle parking spaces count total bicycle capacity of bicycle racks and sleds.

Division of Transportation Planning and Management – Street Furniture Unit

Yes

https://data.cityofnewyork.us/Transportation/Bicycle-Parking/592z-n7dk/about_data

2026

Department of Transportation (DOT)

12394

Injury crashes

The total number of traffic crashes that resulted in injury, including those on highways and bridges. Data is entered by NYPD staff into AIS (Accident Information System) and forwarded to NYCDOT's Data Warehouse.

Division of Transportation Planning and Management – Office of Research, Implementation, and Safety

The underlying data is owned by another agency or entity.

https://data.cityofnewyork.us/Public-Safety/Motor-Vehicle-Collisions-Crashes/h9gi-nx95/about_data

2026

Department of Transportation (DOT)

12395

WalkNYC Wayfinding elements installed

The total number of WalkNYC Wayfinding elements added each year. The element count includes map-based signs, map-based signs with bus arrival time information, fingerpost pointers, wall mounted maps, Bike Share Kiosks, and subway station Neighborhood maps

Division of Transportation Planning and Management – WalkNYC Wayfinding Program

Yes

https://data.cityofnewyork.us/Transportation/WalkNYC-Sign-Locations/ns8x-qshd/about_data

2026

Department of Transportation (DOT)

12503

Leading Pedestrian Intervals installed

The number of Leading Pedestrian Intervals (LPIs) installed. LPIs allow pedestrians a “head start” of several seconds on the walk signal before parallel vehicular traffic receives a green light, which enhances pedestrian visibility to turning drivers.

Division of Traffic Operations - Signal Engineering Unit

Yes

https://data.cityofnewyork.us/Transportation/VZV_Leading-Pedestrian-Intervals/xc4v-ntf4/about_data

2026

Department of Transportation (DOT)

12538

Existing corners upgraded (cumulative)

The number of crossing points (corners) that have been upgraded, facilitating access by persons with disabilities.

Division of Roadway Repair & Maintenance - Resource Management Unit

Yes

https://data.cityofnewyork.us/Transportation/Pedestrian-Ramp-Program-Progress/e7gc-ub6z/about_data

2026

Department of Transportation (DOT)

12539

New corners installed (cumulative)

The number of new crossing points (corners) installed, facilitating access by persons with disabilities.

Division of Roadway Repair and Maintenance - Resource Management Unit

Yes

https://data.cityofnewyork.us/Transportation/Pedestrian-Ramp-Program-Progress/e7gc-ub6z/about_data

2026

Department of Transportation (DOT)

13636

Bus lane miles installed

Miles of "bus only" lanes installed; in coordination with MTA installations in order to improve bus speeds and reliability.

Division of Transportation Planning & Management – Transit Development

Yes

https://data.cityofnewyork.us/Transportation/Bus-Lanes-Local-Streets/ycrg-ses3/about_data

2026

Department of Transportation (DOT)

13637

Street Ambassador deployments completed

Outreach deployments completed by Street Ambassadors; activities include various forms of engagement, including both in-person and through virtual outreach platforms.

Division of Transportation Planning & Management – Office of Bicycle and Pedestrian Programs

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

Reevaluation needed to determine if the data can be published.

2026

Department of Transportation (DOT)

14905

Bridge flags eliminated

New York State Department of Transportation (NYSDOT) bridge inspection procedures require that "Flags" be issued to report the existence of conditions that pose a clear and present danger, or conditions which, if left unattended for an extended period, would likely become a clear and present danger. A "Flag" is classified as either a Red Flag, Yellow Flag or Safety Flag.

Division of Bridges

No, the underlying data is exempt from publication as per NYC's Open Data Law.

Not Public Data- Internal Administration, and security concerns; contains employee schedule, and work assignments.

2026

Department of Transportation (DOT)

14906

Red bridge flags eliminated

New York State Department of Transportation (NYSDOT) bridge inspection procedures require that "Flags" be issued to report the existence of conditions that pose a clear and present danger, or conditions which, if left unattended for an extended period, would likely become a clear and present danger. A "Flag" is classified as either a Red Flag, Yellow Flag or Safety Flag. Red Flag is used to report the failure or potentially imminent failure of a critical primary structural component. Potentially imminent means that a failure is likely before the next scheduled inspection. The maximum time between bridge inspections is two years. Red Flags must be addressed within six weeks.

Division of Bridges

No, the underlying data is exempt from publication as per NYC's Open Data Law.

Not Public Data- Internal Administration, and security concerns; contains employee schedule, and work assignments.

2026

Department of Transportation (DOT)

14907

Yellow bridge flags eliminated

New York State Department of Transportation (NYSDOT) bridge inspection procedures require that "Flags" be issued to report the existence of conditions that pose a clear and present danger, or conditions which, if left unattended for an extended period, would likely become a clear and present danger. A "Flag" is classified as either a Red Flag, Yellow Flag or Safety Flag. Yellow Flag is used to report a potentially hazardous condition which, if left unattended beyond the next scheduled inspection, would likely become a clear and present danger. A Yellow Flag is also used to report the actual or imminent failure of a non-critical primary structural component, where its failure may diminish the reserve capacity or redundancy of the bridge but would not result in structural collapse or a clear and present danger.

Division of Bridges

No, the underlying data is exempt from publication as per NYC's Open Data Law.

Not Public Data- Internal Administration, and security concerns; contains employee schedule, and work assignments.

2026

Department of Transportation (DOT)

14908

Safety bridge flags eliminated

New York State Department of Transportation (NYSDOT) bridge inspection procedures require that "Flags" be issued to report the existence of conditions that pose a clear and present danger, or conditions which, if left unattended for an extended period, would likely become a clear and present danger. A "Flag" is classified as either a Red Flag, Yellow Flag or Safety Flag. Safety Flag is used to report a condition that presents a clear and present vehicular or pedestrian traffic hazard, but there is no danger of structural failure or collapse.

Division of Bridges

No, the underlying data is exempt from publication as per NYC's Open Data Law.

Not Public Data- Internal Administration, and security concerns; contains employee schedule, and work assignments.

2026

Department of Transportation (DOT)

14939

Citi bike trips — Classic bicycles

Subset of "Citi Bike Trips." Total count of Citi Bike trips by all users using classic bikes

Executive Division - Bike Share Unit

The underlying data is owned by another agency or entity.

https://data.cityofnewyork.us/NYC-BigApps/Citi-Bike-System-Data/vsnr-94wk/about_data

2026

Department of Transportation (DOT)

14940

Citi bike trips — Pedal-assist bicycles

Subset of "Citi Biki trips." Total count of Citi Bike trips by all users using pedal-assist bikes

Executive Division - Bike Share Unit

The underlying data is owned by another agency or entity.

https://data.cityofnewyork.us/NYC-BigApps/Citi-Bike-System-Data/vsnr-94wk/about_data

2026

Department of Transportation (DOT)

14941

Annual cost for Citi Bike membership

Price for annual Citi Bike membership, includes unlimited 45-minute rides on classic bikes, reduced ebike prices, and free unlocks.

Executive Division - Bike Share Unit

The underlying data is owned by another agency or entity.

https://data.cityofnewyork.us/NYC-BigApps/Citi-Bike-System-Data/vsnr-94wk/about_data