NYC Open Data Plan: Mayor's Management Report (MMR) Indicators

NOTE: To review the latest plan, make sure to filter the "Report Year" column to the latest year.

This dataset includes a listing of each Mayor's Management Report (MMR) indicator, and either the dataset(s) used to generate them, why those datasets are not yet published, or why they cannot be published.

City Government Office of Technology and Innovation (OTI) Dataset wcrd-6u4m 9 fields
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Law Department (Law)
Year: 2026 • Agency: Law Department (Law) • Mmr Indicator Id: 3347
Year
2026
Agency
Law Department (Law)
Mmr Indicator Id
3347
Mmr Indicator Name
Total citywide payout for judgments and claims ($000)
Mmr Indicator Description
The judgment and claims amount, in thousands of dollars, paid by the City from the judgment and claims account in the City's General Fund to resolve cases through settlement or verdict, including pre-litigation claims dispositions. Initial values for the Mayor's Management Report are sourced from the Law Department, and corrected values are sourced from OMB and printed in the following PMMR. PMMR values come from OMB.
Mmr Indicator Source
Law Department Matter Management System (Tort, Special Federal Litigation, General Litigation and Labor and Employment Divisions) – preliminary data. OMB – final data.
Is The Source Of This
Yes
Nyc Open Data Url
https://data.cityofnewyork.us/City-Government/Case-Related-Information-About-Civil-Litigation/pjgc-h7uv/about_data
Law Department (Law)
Year: 2026 • Agency: Law Department (Law) • Mmr Indicator Id: 3360
Year
2026
Agency
Law Department (Law)
Mmr Indicator Id
3360
Mmr Indicator Name
Referred cases filed for prosecution (%)
Mmr Indicator Description
The percent of all juvenile delinquency matters referred to the Department that are filed for prosecution by the Department’s Family Court Division following completion of the investigation phase (including interviewing victims and witnesses, collecting and reviewing evidence and determining whether the charges are legally sufficient and appropriate to file). Cases that are not filed may be diverted to a community-based program, referred to the Department of Probation, covered pursuant to a plea bargain, or declined for legal reasons.
Mmr Indicator Source
Family Court Division
Is The Source Of This
No, the underlying data is exempt from publication as per NYC's Open Data Law.
Public Statement From Your
Underlying Family Court Division case- and related data is confidential.
Law Department (Law)
Year: 2026 • Agency: Law Department (Law) • Mmr Indicator Id: 3361
Year
2026
Agency
Law Department (Law)
Mmr Indicator Id
3361
Mmr Indicator Name
Crime victims referred for community-based services (%)
Mmr Indicator Description
The percentage of crime victims assessed by Department attorneys who accepted offered community-based services available to victims, out of the total number of crime victims assessed by Department attorneys.
Mmr Indicator Source
Family Court Division
Is The Source Of This
No, the underlying data is exempt from publication as per NYC's Open Data Law.
Public Statement From Your
Underlying Family Court Division case- and related data is confidential.
Law Department (Law)
Year: 2026 • Agency: Law Department (Law) • Mmr Indicator Id: 3362
Year
2026
Agency
Law Department (Law)
Mmr Indicator Id
3362
Mmr Indicator Name
Juvenile conviction rate (%)
Mmr Indicator Description
The percentage of all outcomes for filed juvenile delinquency cases that result in a delinquency finding or plea. Other types of case outcomes include pre-finding adjournments in contemplation of dismissal, post-filing referrals to the Department of Probation for adjustment, and other dismissals.
Mmr Indicator Source
Family Court Division
Is The Source Of This
No, the underlying data is exempt from publication as per NYC's Open Data Law.
Public Statement From Your
Underlying Family Court Division case- and related data is confidential.
Law Department (Law)
Year: 2026 • Agency: Law Department (Law) • Mmr Indicator Id: 6395
Year
2026
Agency
Law Department (Law)
Mmr Indicator Id
6395
Mmr Indicator Name
Letters responded to within 14 days (%)
Mmr Indicator Description
The percentage of letters answered in 14 calendar days or less. Responses are substantive and adequately address the question/issue raised by the customer. However, for complex inquiries that require research and additional action on the part of the agency, an acknowledgement which includes a description of the next step, as well as an estimated time frame for completion, is considered acceptable and is also reported as part of the 14 day response. Agencies track the additional time until a customer has a complete and full response.
Mmr Indicator Source
Mayor's Office
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
The Law Department will be having internal conversations over the next year to determine if this data can be published.
Law Department (Law)
Year: 2026 • Agency: Law Department (Law) • Mmr Indicator Id: 6397
Year
2026
Agency
Law Department (Law)
Mmr Indicator Id
6397
Mmr Indicator Name
E-mails responded to within 14 days (%)
Mmr Indicator Description
The percentage of emails answered in 14 calendar days or less. Responses are substantive and adequately address the question/issue raised by the customer. However, for complex inquiries that require research and additional action on the part of the agency, an acknowledgement which includes a description of the next step, as well as an estimated time frame for completion, is considered acceptable and is also reported as part of the 14 day response. Agencies track the additional time until a customer has a complete and full response.
Mmr Indicator Source
Legal Counsel Division
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
The Law Department will be having internal conversations over the next year to determine if this data can be published.
Law Department (Law)
Year: 2026 • Agency: Law Department (Law) • Mmr Indicator Id: 9179
Year
2026
Agency
Law Department (Law)
Mmr Indicator Id
9179
Mmr Indicator Name
Completed requests for interpretation
Mmr Indicator Description
The sum of all requests for interpretation using a language other than English fulfilled by the agency via telephone (including Language Line, call centers, offices/reception desks and 311 transfer calls) and via face-to-face interaction with bilingual employees or contracted interpreters.
Mmr Indicator Source
Administration Division
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
The Law Department will be having internal conversations over the next year to determine if this data can be published.
Law Department (Law)
Year: 2026 • Agency: Law Department (Law) • Mmr Indicator Id: 10240
Year
2026
Agency
Law Department (Law)
Mmr Indicator Id
10240
Mmr Indicator Name
Cases commenced against the City in federal court
Mmr Indicator Description
Subset of the total cases commenced. Includes federal court matters from the Department’s General Litigation, Labor & Employment Law, Special Federal Litigation and Tort Divisions, where if there is a money disposition, it will be paid from the judgment and claims account in the City's General Fund.
Mmr Indicator Source
Law Department Law Department Matter Management System System (Special Federal Litigation Division)
Is The Source Of This
Partially
Nyc Open Data Url
https://data.cityofnewyork.us/City-Government/Case-Related-Information-About-Civil-Litigation/pjgc-h7uv/about_data
Law Department (Law)
Year: 2026 • Agency: Law Department (Law) • Mmr Indicator Id: 10241
Year
2026
Agency
Law Department (Law)
Mmr Indicator Id
10241
Mmr Indicator Name
Cases pending on trial calendar
Mmr Indicator Description
The subset of pending state court tort cases that have a filed note of issue and certificate of readiness for trial on the state court calendar.
Mmr Indicator Source
New York State Office of Court Administration
Is The Source Of This
The underlying data is owned by another agency or entity.
Public Statement From Your
The most accurate data is available from the source; i.e. Office of Court Administration
Law Department (Law)
Year: 2026 • Agency: Law Department (Law) • Mmr Indicator Id: 10242
Year
2026
Agency
Law Department (Law)
Mmr Indicator Id
10242
Mmr Indicator Name
Affirmative motions to dismiss or for summary judgment
Mmr Indicator Description
Dispositive motions (motions to dismiss and motions for summary judgment) made by the Department’s Tort Division on tort cases in state court where the original return date of the motion before the court is within the reporting period.
Mmr Indicator Source
Law Department Law Department Matter Management System System (Tort Division)
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
The Law Department will be having internal conversations over the next year to determine if this data can be published.
Law Department (Law)
Year: 2026 • Agency: Law Department (Law) • Mmr Indicator Id: 10243
Year
2026
Agency
Law Department (Law)
Mmr Indicator Id
10243
Mmr Indicator Name
Win rate on affirmative motions (%)
Mmr Indicator Description
The percent of decisions granted in favor of the City based on the number of motions decided, within the reporting period, as the result of dispositive motions made by the Department’s Tort Division on tort cases in state court.
Mmr Indicator Source
Law Department Law Department Matter Management System System (Tort Division)
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
The Law Department will be having internal conversations over the next year to determine if this data can be published.
Law Department (Law)
Year: 2026 • Agency: Law Department (Law) • Mmr Indicator Id: 10244
Year
2026
Agency
Law Department (Law)
Mmr Indicator Id
10244
Mmr Indicator Name
Juveniles successfully referred to a diversion program with no new delinquency referral within one year (%)
Mmr Indicator Description
The percent of youth who, within a year of successfully completing a diversion program, obtained no new delinquency referrals, measuring the effectiveness of programs used as part of a Department initiative to divert certain low-level juvenile delinquency cases from prosecution.
Mmr Indicator Source
Family Court Division
Is The Source Of This
No, the underlying data is exempt from publication as per NYC's Open Data Law.
Public Statement From Your
Underlying Family Court Division case- and related data is confidential.
Law Department (Law)
Year: 2026 • Agency: Law Department (Law) • Mmr Indicator Id: 10245
Year
2026
Agency
Law Department (Law)
Mmr Indicator Id
10245
Mmr Indicator Name
Filing of enforcement referrals within 60 days of referral (%)
Mmr Indicator Description
The percentage of requests received by the Department where a petition is filed in the Family Court within 60 calendar days after the receipt of the referral from the Human Resources Administration’s Office of Child Support Services(OCSS). OCSS refers cases to the Department for assistance seeking judicial remedies in Family Court against non-custodial parents who are not meeting their child support obligation.
Mmr Indicator Source
Family Court Division
Is The Source Of This
No, the underlying data is exempt from publication as per NYC's Open Data Law.
Public Statement From Your
Underlying Family Court Division case- and related data is confidential.
Law Department (Law)
Year: 2026 • Agency: Law Department (Law) • Mmr Indicator Id: 10246
Year
2026
Agency
Law Department (Law)
Mmr Indicator Id
10246
Mmr Indicator Name
Families entitled to a support order that get a support order (%)
Mmr Indicator Description
The percentage of child support orders entered in Family Court on behalf of custodial parents who are living in other jurisdictions. The Department receives petitions seeking the establishment of child support and medical support that are filed in Family Court on behalf of custodial parents who are living in other jurisdictions.
Mmr Indicator Source
Family Court Division
Is The Source Of This
No, the underlying data is exempt from publication as per NYC's Open Data Law.
Public Statement From Your
Underlying Family Court Division case- and related data is confidential.
Law Department (Law)
Year: 2026 • Agency: Law Department (Law) • Mmr Indicator Id: 10252
Year
2026
Agency
Law Department (Law)
Mmr Indicator Id
10252
Mmr Indicator Name
Total cases commenced against the City
Mmr Indicator Description
The number of state court and federal court matters assigned a litigation start date, where if there is a money disposition, it will be paid from the judgment and claims account in the City's General Fund
Mmr Indicator Source
Law Department Law Department Matter Management System System (Tort, Special Federal Litigation, General Litigation and Labor and Employment Divisions)
Is The Source Of This
Partially
Nyc Open Data Url
https://data.cityofnewyork.us/City-Government/Case-Related-Information-About-Civil-Litigation/pjgc-h7uv/about_data
Law Department (Law)
Year: 2026 • Agency: Law Department (Law) • Mmr Indicator Id: 10351
Year
2026
Agency
Law Department (Law)
Mmr Indicator Id
10351
Mmr Indicator Name
Cases pending in federal court
Mmr Indicator Description
The number of federal court tort cases handled by the Department's Special Federal Litigation Division that have not yet been disposed (resolved).
Mmr Indicator Source
Law Department Law Department Matter Management System System (Special Federal Litigation Division)
Is The Source Of This
Yes
Nyc Open Data Url
https://data.cityofnewyork.us/City-Government/Case-Related-Information-About-Civil-Litigation/pjgc-h7uv/about_data
Law Department (Law)
Year: 2026 • Agency: Law Department (Law) • Mmr Indicator Id: 10352
Year
2026
Agency
Law Department (Law)
Mmr Indicator Id
10352
Mmr Indicator Name
Dismissals and discontinuances
Mmr Indicator Description
The number of federal court tort cases handled by the Department's Special Federal Litigation Division where the action has been dismissed or discontinued.
Mmr Indicator Source
Law Department Law Department Matter Management System System (Special Federal Litigation Division)
Is The Source Of This
Yes
Nyc Open Data Url
https://data.cityofnewyork.us/City-Government/Case-Related-Information-About-Civil-Litigation/pjgc-h7uv/about_data
New York City Fire Department (FDNY)
Year: 2026 • Agency: New York City Fire Department (FDNY) • Mmr Indicator Id: 2451
Year
2026
Agency
New York City Fire Department (FDNY)
Mmr Indicator Id
2451
Mmr Indicator Name
Average response time to life-threatening medical emergencies by ambulances (FDNY dispatch and travel time only) (minutes:seconds)
Mmr Indicator Description
The average dispatch and travel time until the first ambulance unit arrives on the scene of a life-threatening medical emergency (incidents of cardiac arrest, choking, unconsciousness, difficulty breathing, and major burns and trauma) counting from the time FDNY’s dispatcher receives the call or notification of request for assistance.
Mmr Indicator Source
Fire Computer Aided Dispatch (CAD) System/Emergency Medical Service Computer Aided Dispatch (CAD) System
Is The Source Of This
Yes
Nyc Open Data Url
https://data.cityofnewyork.us/Public-Safety/EMS-Incident-Dispatch-Data/76xm-jjuj/about_data
New York City Fire Department (FDNY)
Year: 2026 • Agency: New York City Fire Department (FDNY) • Mmr Indicator Id: 2457
Year
2026
Agency
New York City Fire Department (FDNY)
Mmr Indicator Id
2457
Mmr Indicator Name
Average response time to life-threatening medical emergencies by fire companies (FDNY dispatch and travel time only) (minutes:seconds)
Mmr Indicator Description
The average dispatch and travel time until the first fire unit arrives on the scene of a life-threatening medical emergency (incidents of cardiac arrest, choking, unconsciousness, difficulty breathing, and major burns and trauma) counting from the time FDNY’s dispatcher receives the call or notification of request for assistance.
Mmr Indicator Source
Fire Computer Aided Dispatch (CAD) System/Emergency Medical Service Computer Aided Dispatch (CAD) System
Is The Source Of This
Yes
Nyc Open Data Url
https://data.cityofnewyork.us/Public-Safety/Fire-Incident-Dispatch-Data/8m42-w767
New York City Fire Department (FDNY)
Year: 2026 • Agency: New York City Fire Department (FDNY) • Mmr Indicator Id: 2463
Year
2026
Agency
New York City Fire Department (FDNY)
Mmr Indicator Id
2463
Mmr Indicator Name
Combined average response time to life-threatening medical emergencies by ambulances and fire companies (FDNY dispatch and travel time only) (minutes:seconds)
Mmr Indicator Description
The average dispatch and travel time until either an ambulance or fire unit arrives on the scene of a life-threatening medical emergency, based upon the first unit to arrive, counting from the time FDNY’s dispatcher receives the call or notification of request for assistance. If the call was initially non life-threatening and was upgraded to a life-threatening medical emergency, the time is counted from the initial request for assistance.
Mmr Indicator Source
FDNY Computer Aided Dispatch (CAD) System/Emergency Medical Service Computer Aided Dispatch (CAD) Systemand EMS
Is The Source Of This
Partially
Nyc Open Data Url
https://data.cityofnewyork.us/Public-Safety/EMS-Incident-Dispatch-Data/76xm-jjuj/about_data
Public Statement From Your
EMS Incident Dispatch Data in NYC Open Data does not have the additional columns required to calculate which unit (EMS or Fire) was on scene first. If the required column(s) are added to Open Data, the metric can be calculated. The addition of new columns will be evaluated.
New York City Fire Department (FDNY)
Year: 2026 • Agency: New York City Fire Department (FDNY) • Mmr Indicator Id: 2465
Year
2026
Agency
New York City Fire Department (FDNY)
Mmr Indicator Id
2465
Mmr Indicator Name
Segment one incidents (cardiac arrest and choking)
Mmr Indicator Description
The number of cardiac arrest (sudden cessation of heartbeat and cardiac function) and choking incidents receiving an FDNY response.
Mmr Indicator Source
EMS Electronic Patient Call Reports (ePCR) and Emergency Medical Service Computer Aided Dispatch (CAD) System
Is The Source Of This
Yes
Nyc Open Data Url
https://data.cityofnewyork.us/Public-Safety/EMS-Incident-Dispatch-Data/76xm-jjuj/about_data
New York City Fire Department (FDNY)
Year: 2026 • Agency: New York City Fire Department (FDNY) • Mmr Indicator Id: 2466
Year
2026
Agency
New York City Fire Department (FDNY)
Mmr Indicator Id
2466
Mmr Indicator Name
Life-threatening medical emergency incidents
Mmr Indicator Description
The number of highest-priority medical incidents (segment 1-3), such as incidents of cardiac arrest, choking, unconsciousness, difficulty breathing, and major burns and trauma receiving an FDNY response.
Mmr Indicator Source
Fire Computer Aided Dispatch (CAD) System/Emergency Medical Service Computer Aided Dispatch (CAD) System
Is The Source Of This
Yes
Nyc Open Data Url
https://data.cityofnewyork.us/Public-Safety/EMS-Incident-Dispatch-Data/76xm-jjuj/about_data
New York City Fire Department (FDNY)
Year: 2026 • Agency: New York City Fire Department (FDNY) • Mmr Indicator Id: 2468
Year
2026
Agency
New York City Fire Department (FDNY)
Mmr Indicator Id
2468
Mmr Indicator Name
Emergency medical incidents (ambulances)
Mmr Indicator Description
Total emergency medical incidents (segment 1-8).
Mmr Indicator Source
Emergency Medical Service Computer Aided Dispatch (CAD) System
Is The Source Of This
Yes
Nyc Open Data Url
https://data.cityofnewyork.us/Public-Safety/EMS-Incident-Dispatch-Data/76xm-jjuj/about_data
New York City Fire Department (FDNY)
Year: 2026 • Agency: New York City Fire Department (FDNY) • Mmr Indicator Id: 2490
Year
2026
Agency
New York City Fire Department (FDNY)
Mmr Indicator Id
2490
Mmr Indicator Name
Average turnaround time for ambulances at hospitals (minutes:seconds)
Mmr Indicator Description
Average time EMS ambulance units spend at the hospital during and after transporting a patient. Source: FDNY Computer Aided Dispatch (CAD) System/Emergency Medical Service.
Mmr Indicator Source
Emergency Medical Service Computer Aided Dispatch (CAD) System
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
The underlying data for this metric is not published on Open Data. It will need additional evaluation to determine if the data can be published.
New York City Fire Department (FDNY)
Year: 2026 • Agency: New York City Fire Department (FDNY) • Mmr Indicator Id: 2491
Year
2026
Agency
New York City Fire Department (FDNY)
Mmr Indicator Id
2491
Mmr Indicator Name
Average response time to structural fires (FDNY dispatch and travel time only) (minutes:seconds)
Mmr Indicator Description
The average dispatch and travel time until the first fire unit arrives on the scene of a structural fire counting from the time FDNY’s dispatcher receives the call or notification of request for assistance.
Mmr Indicator Source
Fire Computer Aided Dispatch (CAD) System
Is The Source Of This
Yes
Nyc Open Data Url
https://data.cityofnewyork.us/Public-Safety/Fire-Incident-Dispatch-Data/8m42-w767
New York City Fire Department (FDNY)
Year: 2026 • Agency: New York City Fire Department (FDNY) • Mmr Indicator Id: 2499
Year
2026
Agency
New York City Fire Department (FDNY)
Mmr Indicator Id
2499
Mmr Indicator Name
Civilian fire fatalities*
Mmr Indicator Description
The number of people, excluding firefighters, who died as a result of injuries sustained in a fire.
Mmr Indicator Source
FDNY Bureau of Fire Investigation (BFI)
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
FDNY can only provide de-identified data related to the Civilian fire fatalities. We are unable to provide data sets that would triangulated to the specific victims based on the NYC Identifying Information Law. FDNY can provide aggregate data by date, borough, etc.
New York City Fire Department (FDNY)
Year: 2026 • Agency: New York City Fire Department (FDNY) • Mmr Indicator Id: 2500
Year
2026
Agency
New York City Fire Department (FDNY)
Mmr Indicator Id
2500
Mmr Indicator Name
Civilian fire fatalities per 100,000 people
Mmr Indicator Description
The number of civilian deaths attributed to fire per 100,000 people living in New York City.
Mmr Indicator Source
Fire Computer Aided Dispatch (CAD) System and FDNY Bureau of Fire Investigation (BFI)
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
FDNY can only provide de-identified data related to the Civilian fire fatalities. We are unable to provide data sets that would triangulated to the specific victims based on the NYC Identifying Information Law. FDNY can provide aggregate data by date, borough, etc.
New York City Fire Department (FDNY)
Year: 2026 • Agency: New York City Fire Department (FDNY) • Mmr Indicator Id: 2502
Year
2026
Agency
New York City Fire Department (FDNY)
Mmr Indicator Id
2502
Mmr Indicator Name
Non-structural fires
Mmr Indicator Description
The number of fires occurring outside of buildings, such as car, rubbish and brush fires.
Mmr Indicator Source
Fire Computer Aided Dispatch (CAD) System
Is The Source Of This
Yes
Nyc Open Data Url
https://data.cityofnewyork.us/Public-Safety/Fire-Incident-Dispatch-Data/8m42-w767
New York City Fire Department (FDNY)
Year: 2026 • Agency: New York City Fire Department (FDNY) • Mmr Indicator Id: 2503
Year
2026
Agency
New York City Fire Department (FDNY)
Mmr Indicator Id
2503
Mmr Indicator Name
Non-fire emergencies
Mmr Indicator Description
Emergencies that are neither fire nor medical-related, such as utility emergencies.
Mmr Indicator Source
Fire Computer Aided Dispatch (CAD) System
Is The Source Of This
Yes
Nyc Open Data Url
https://data.cityofnewyork.us/Public-Safety/Fire-Incident-Dispatch-Data/8m42-w767
New York City Fire Department (FDNY)
Year: 2026 • Agency: New York City Fire Department (FDNY) • Mmr Indicator Id: 2504
Year
2026
Agency
New York City Fire Department (FDNY)
Mmr Indicator Id
2504
Mmr Indicator Name
Medical emergencies (fire companies only)
Mmr Indicator Description
The number of life-threatening incidents that are responded to by fire (CFR-D) units.
Mmr Indicator Source
Fire Computer Aided Dispatch (CAD) System
Is The Source Of This
Yes
Nyc Open Data Url
https://data.cityofnewyork.us/Public-Safety/Fire-Incident-Dispatch-Data/8m42-w767
New York City Fire Department (FDNY)
Year: 2026 • Agency: New York City Fire Department (FDNY) • Mmr Indicator Id: 2505
Year
2026
Agency
New York City Fire Department (FDNY)
Mmr Indicator Id
2505
Mmr Indicator Name
Malicious false alarms
Mmr Indicator Description
Incidents where no emergency is found by the arriving unit.
Mmr Indicator Source
Fire Computer Aided Dispatch (CAD) System
Is The Source Of This
Yes
Nyc Open Data Url
https://data.cityofnewyork.us/Public-Safety/Fire-Incident-Dispatch-Data/8m42-w767
New York City Fire Department (FDNY)
Year: 2026 • Agency: New York City Fire Department (FDNY) • Mmr Indicator Id: 2512
Year
2026
Agency
New York City Fire Department (FDNY)
Mmr Indicator Id
2512
Mmr Indicator Name
Fire company responses
Mmr Indicator Description
The total number of responses made by fire engine and ladder units.
Mmr Indicator Source
Fire Computer Aided Dispatch (CAD) System
Is The Source Of This
Yes
Nyc Open Data Url
https://data.cityofnewyork.us/Public-Safety/Fire-Incident-Dispatch-Data/8m42-w767
New York City Fire Department (FDNY)
Year: 2026 • Agency: New York City Fire Department (FDNY) • Mmr Indicator Id: 2514
Year
2026
Agency
New York City Fire Department (FDNY)
Mmr Indicator Id
2514
Mmr Indicator Name
Average response time to all emergencies by fire companies (FDNY dispatch and travel time only) (minutes:seconds)
Mmr Indicator Description
The average dispatch and travel time until the first fire unit arrives on the scene of all incidents (structural fires, non-structural fires, life-threatening medical emergencies and non-fire emergencies) counting from the time FDNY’s dispatcher receives the call or notification of request for assistance.
Mmr Indicator Source
Fire Computer Aided Dispatch (CAD) System
Is The Source Of This
Yes
Nyc Open Data Url
https://data.cityofnewyork.us/Public-Safety/Fire-Incident-Dispatch-Data/8m42-w767
New York City Fire Department (FDNY)
Year: 2026 • Agency: New York City Fire Department (FDNY) • Mmr Indicator Id: 2516
Year
2026
Agency
New York City Fire Department (FDNY)
Mmr Indicator Id
2516
Mmr Indicator Name
Completed inspections performed by civilian fire prevention personnel
Mmr Indicator Description
The number of completed checks of a premise or location by civilian personnel of the Department against established standards, such as the Fire Code, Administrative Code, the Rules of the City of New York and other FDNY rules and regulations.
Mmr Indicator Source
FDNY Bureau of Fire Prevention (BFP)
Is The Source Of This
Partially
Nyc Open Data Url
https://data.cityofnewyork.us/Public-Safety/Bureau-of-Fire-Prevention-Inspections-Historical-/ssq6-fkht/about_data
Public Statement From Your
A new system is currently under development. An update will be provided once it is completed and new datasets become available.
New York City Fire Department (FDNY)
Year: 2026 • Agency: New York City Fire Department (FDNY) • Mmr Indicator Id: 2517
Year
2026
Agency
New York City Fire Department (FDNY)
Mmr Indicator Id
2517
Mmr Indicator Name
Hazard complaints resolved within one day (%)
Mmr Indicator Description
The percentage of hazard complaints that are found by FDNY inspectors to be resolved or non-existent within 24 hours of complaint.
Mmr Indicator Source
FDNY Bureau of Fire Prevention (BFP)
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
A new system is currently under development. An update will be provided once it is completed and new datasets become available.
New York City Fire Department (FDNY)
Year: 2026 • Agency: New York City Fire Department (FDNY) • Mmr Indicator Id: 2518
Year
2026
Agency
New York City Fire Department (FDNY)
Mmr Indicator Id
2518
Mmr Indicator Name
Violation orders issued
Mmr Indicator Description
The number of violation orders (VO) issued by FDNY inspectors used to give notification of a violation and a directive to correct the violation condition. VOs are issued for imminent hazards and require re-inspections.
Mmr Indicator Source
FDNY Bureau of Fire Prevention (BFP)
Is The Source Of This
Partially
Nyc Open Data Url
https://data.cityofnewyork.us/Public-Safety/Bureau-of-Fire-Prevention-Active-Violation-Orders-/bi53-yph3/about_data
Public Statement From Your
A new system is currently under development. An update will be provided once it is completed and new datasets become available.
New York City Fire Department (FDNY)
Year: 2026 • Agency: New York City Fire Department (FDNY) • Mmr Indicator Id: 2519
Year
2026
Agency
New York City Fire Department (FDNY)
Mmr Indicator Id
2519
Mmr Indicator Name
Violation orders corrected
Mmr Indicator Description
The number of violation orders issued by FDNY inspectors that are corrected by the person or entity responsible for the property.
Mmr Indicator Source
FDNY Bureau of Fire Prevention (BFP)
Is The Source Of This
Partially
Nyc Open Data Url
https://data.cityofnewyork.us/Public-Safety/Bureau-of-Fire-Prevention-Active-Violation-Orders-/bi53-yph3/about_data
Public Statement From Your
A new system is currently under development. An update will be provided once it is completed and new datasets become available.
New York City Fire Department (FDNY)
Year: 2026 • Agency: New York City Fire Department (FDNY) • Mmr Indicator Id: 2522
Year
2026
Agency
New York City Fire Department (FDNY)
Mmr Indicator Id
2522
Mmr Indicator Name
Summonses issued
Mmr Indicator Description
The number of summonses answerable in criminal court issued by FDNY inspectors and field units. Summonses are generally reserved for a situation of imminent hazard or for non-compliance with a previously cited violation.
Mmr Indicator Source
FDNY Bureau of Fire Prevention (BFP)
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
A new system is currently under development. An update will be provided once it is completed and new datasets become available.
New York City Fire Department (FDNY)
Year: 2026 • Agency: New York City Fire Department (FDNY) • Mmr Indicator Id: 2524
Year
2026
Agency
New York City Fire Department (FDNY)
Mmr Indicator Id
2524
Mmr Indicator Name
Investigations
Mmr Indicator Description
The number of investigations by fire marshals into the causes and origins of fires, fire-related offenses and certain non-fire offenses, such as malicious false alarms.
Mmr Indicator Source
FDNY Bureau of Fire Investigation (BFI)
Is The Source Of This
Yes
Nyc Open Data Url
https://data.cityofnewyork.us/Public-Safety/Bureau-of-Fire-Investigations-Fire-Causes/ii3r-svjz/about_data
New York City Fire Department (FDNY)
Year: 2026 • Agency: New York City Fire Department (FDNY) • Mmr Indicator Id: 2525
Year
2026
Agency
New York City Fire Department (FDNY)
Mmr Indicator Id
2525
Mmr Indicator Name
Intentionally set fires
Mmr Indicator Description
The number of fires determined to be intentionally set following investigation by fire marshals.
Mmr Indicator Source
FDNY Bureau of Fire Investigation (BFI)
Is The Source Of This
Yes
Nyc Open Data Url
https://data.cityofnewyork.us/Public-Safety/Bureau-of-Fire-Investigations-Fire-Causes/ii3r-svjz/about_data
New York City Fire Department (FDNY)
Year: 2026 • Agency: New York City Fire Department (FDNY) • Mmr Indicator Id: 2528
Year
2026
Agency
New York City Fire Department (FDNY)
Mmr Indicator Id
2528
Mmr Indicator Name
Fire and life safety education presentations
Mmr Indicator Description
The total number of presentations given by the Fire Safety Education Unit at fire safety education events, as well as presentations at the Fire Museum and firehouses.
Mmr Indicator Source
FDNY Office of External Affairs
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
The underlying data for this metric is not published on Open Data. It will need additional evaluation to determine if the data can be published.
New York City Fire Department (FDNY)
Year: 2026 • Agency: New York City Fire Department (FDNY) • Mmr Indicator Id: 2529
Year
2026
Agency
New York City Fire Department (FDNY)
Mmr Indicator Id
2529
Mmr Indicator Name
Firefighters/fire officers who sustained service-connected burn injuries resulting in medical leave
Mmr Indicator Description
Firefighter and fire officer medical leave for burns sustained while on duty. Medical leave associated with burns sustained in quarters and outside quarters are presented separately.
Mmr Indicator Source
FDNY Health Services - Computerized Injury Reporting System (CIRS)
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
FDNY can only provide de-identified data related to employer held medical records. We are unable to provide data sets that would triangulate to the specific employee and his or her injuries. We are limited as to the data set we can share based on ADA as well as OSHA/PESH which limits what employers can provided as it relates to their employees medial conditions.
New York City Fire Department (FDNY)
Year: 2026 • Agency: New York City Fire Department (FDNY) • Mmr Indicator Id: 2530
Year
2026
Agency
New York City Fire Department (FDNY)
Mmr Indicator Id
2530
Mmr Indicator Name
Firefighters/fire officers who sustained service-connected injuries
Mmr Indicator Description
Firefighter and fire officer burns, non-burn injuries and service-connected illnesses (This indicator was previously called "Firefighter injuries.")
Mmr Indicator Source
FDNY Health Services - Computerized Injury Reporting System (CIRS)
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
FDNY can only provide de-identified data related to employer held medical records. We are unable to provide data sets that would triangulate to the specific employee and his or her injuries. We are limited as to the data set we can share based on ADA as well as OSHA/PESH which limits what employers can provided as it relates to their employees medial conditions.
New York City Fire Department (FDNY)
Year: 2026 • Agency: New York City Fire Department (FDNY) • Mmr Indicator Id: 6301
Year
2026
Agency
New York City Fire Department (FDNY)
Mmr Indicator Id
6301
Mmr Indicator Name
Average wait time to speak with a customer service agent (minutes:seconds)
Mmr Indicator Description
The average time in minutes from the time a customer meets with a greeter or information desk representative until he or she is met by a customer service representative. Security/building entry wait times are not included unless a security guard plays a formal intake role.
Mmr Indicator Source
FDNY Communications
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
The underlying data for this metric is not published on Open Data. It will need additional evaluation to determine if the data can be published.
New York City Fire Department (FDNY)
Year: 2026 • Agency: New York City Fire Department (FDNY) • Mmr Indicator Id: 6304
Year
2026
Agency
New York City Fire Department (FDNY)
Mmr Indicator Id
6304
Mmr Indicator Name
CORE facility rating
Mmr Indicator Description
CORE facility rating: An average Customers Observing and Reporting Experiences (CORE) score based on the rating of 15 conditions, including physical conditions (e.g., cleanliness, litter, seating) and customer service conditions (e.g., wait time, professionalism), for all agency walk-in facilities inspected, divided by the number of walk-in facilities inspected. Each of the 15 conditions can be rated excellent, good, fair or poor. Ratings of excellent are worth 100 points each, good ratings are worth 67 points, fair ratings are worth 33 points and poor ratings receive no points. Facilities are rated by trained City inspectors.
Mmr Indicator Source
Mayor's Office of Operations
Is The Source Of This
Yes
Nyc Open Data Url
https://data.cityofnewyork.us/City-Government/SCOUT-CORE/xrwg-eczf
New York City Fire Department (FDNY)
Year: 2026 • Agency: New York City Fire Department (FDNY) • Mmr Indicator Id: 6307
Year
2026
Agency
New York City Fire Department (FDNY)
Mmr Indicator Id
6307
Mmr Indicator Name
Letters responded to within 14 days (%)
Mmr Indicator Description
The percentage of letters answered in 14 calendar days or less. Responses are substantive and adequately address the question/issue raised by the customer. However, for complex inquiries that require research and additional action on the part of the agency, an acknowledgement which includes a description of the next step, as well as an estimated time frame for completion, is considered acceptable and is also reported as part of the 14 day response. Agencies track the additional time until a customer has a complete and full response.
Mmr Indicator Source
FDNY Communications
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
The underlying data for this metric is not published on Open Data. It will need additional evaluation to determine if the data can be published.
New York City Fire Department (FDNY)
Year: 2026 • Agency: New York City Fire Department (FDNY) • Mmr Indicator Id: 6309
Year
2026
Agency
New York City Fire Department (FDNY)
Mmr Indicator Id
6309
Mmr Indicator Name
E-mails responded to within 14 days (%)
Mmr Indicator Description
The percentage of emails answered in 14 calendar days or less. Responses are substantive and adequately address the question/issue raised by the customer. However, for complex inquiries that require research and additional action on the part of the agency, an acknowledgement which includes a description of the next step, as well as an estimated time frame for completion, is considered acceptable and is also reported as part of the 14 day response. Agencies track the additional time until a customer has a complete and full response.
Mmr Indicator Source
FDNY Communications
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
The underlying data for this metric is not published on Open Data. It will need additional evaluation to determine if the data can be published.
New York City Fire Department (FDNY)
Year: 2026 • Agency: New York City Fire Department (FDNY) • Mmr Indicator Id: 6316
Year
2026
Agency
New York City Fire Department (FDNY)
Mmr Indicator Id
6316
Mmr Indicator Name
Completed requests for interpretation
Mmr Indicator Description
The sum of all requests for interpretation using a language other than English fulfilled by the agency via telephone (including Language Line, call centers, offices/reception desks and 311 transfer calls) and via face-to-face interaction with bilingual employees or contracted interpreters.
Mmr Indicator Source
FDNY Communications
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
The underlying data for this metric is not published on Open Data. It will need additional evaluation to determine if the data can be published.
New York City Fire Department (FDNY)
Year: 2026 • Agency: New York City Fire Department (FDNY) • Mmr Indicator Id: 8825
Year
2026
Agency
New York City Fire Department (FDNY)
Mmr Indicator Id
8825
Mmr Indicator Name
Average time from inspection request until inspection — Fire alarm inspections (days)
Mmr Indicator Description
The average time in days from when a contractor or owner requests an initial inspection in person at FDNY headquarters or requests a re-inspection via email until when the fire alarm inspection occurs. These inspections include both residential and commercial properties.
Mmr Indicator Source
FDNY Bureau of Fire Prevention (BFP)
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
A new system is currently under development. An update will be provided once it is completed and new datasets become available.
New York City Fire Department (FDNY)
Year: 2026 • Agency: New York City Fire Department (FDNY) • Mmr Indicator Id: 8826
Year
2026
Agency
New York City Fire Department (FDNY)
Mmr Indicator Id
8826
Mmr Indicator Name
Average time from inspection request until inspection — Rangehood inspections (days)
Mmr Indicator Description
The average time in days from when a contractor or owner submits a request via the FDNY Business Portal until when the rangehood inspection occurs. These inspections include residential, commercial, and industrial properties and/or industrial structures.
Mmr Indicator Source
FDNY Bureau of Fire Prevention (BFP)
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
A new system is currently under development. An update will be provided once it is completed and new datasets become available.