NYC Open Data Plan: Mayor's Management Report (MMR) Indicators

NOTE: To review the latest plan, make sure to filter the "Report Year" column to the latest year.

This dataset includes a listing of each Mayor's Management Report (MMR) indicator, and either the dataset(s) used to generate them, why those datasets are not yet published, or why they cannot be published.

City Government Office of Technology and Innovation (OTI) Dataset wcrd-6u4m 9 fields
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Showing 50 real records
Office of Administrative Trials and Hearings (OATH)
Year: 2026 • Agency: Office of Administrative Trials and Hearings (OATH) • Mmr Indicator Id: 3215
Year
2026
Agency
Office of Administrative Trials and Hearings (OATH)
Mmr Indicator Id
3215
Mmr Indicator Name
OATH Trials Division settlement rate (%)
Mmr Indicator Description
The percentage of cases that are disposed of by settlement, either at the referring agency or at the OATH Trials Division out of the total number of all cases processed.
Mmr Indicator Source
Trials Division
Is The Source Of This
Partially
Nyc Open Data Url
https://data.cityofnewyork.us/d/y3hw-z6bm
Public Statement From Your
The data is partially available as some records, fields or names were omitted or redacted due to concerns related to personally identifiable Information (PII - Local Law 245 and 247), the nature of the case, a request granted to the defendant in the case or the discretion of the OATH Administrative Law Judge (ALJ).
Office of Administrative Trials and Hearings (OATH)
Year: 2026 • Agency: Office of Administrative Trials and Hearings (OATH) • Mmr Indicator Id: 3217
Year
2026
Agency
Office of Administrative Trials and Hearings (OATH)
Mmr Indicator Id
3217
Mmr Indicator Name
OATH Trials Division cases with decisions issued within 45 business days (%)
Mmr Indicator Description
The percent of OATH Trials Division cases for which decisions were issued within the targeted number of business days after the record was closed out of the total number of cases conducted and closed.
Mmr Indicator Source
Trials Division
Is The Source Of This
Partially
Nyc Open Data Url
https://data.cityofnewyork.us/d/y3hw-z6bm
Public Statement From Your
This information can be obtained on Open Data, but it is presented in a disaggregated form. Each case is listed on Open Data and the field names for reference are Trial Date, Record Close Date, Report Issued Date, etc.
Office of Administrative Trials and Hearings (OATH)
Year: 2026 • Agency: Office of Administrative Trials and Hearings (OATH) • Mmr Indicator Id: 3218
Year
2026
Agency
Office of Administrative Trials and Hearings (OATH)
Mmr Indicator Id
3218
Mmr Indicator Name
OATH Trials Division facts and conclusions adopted by agencies (%)
Mmr Indicator Description
The percent of facts and conclusions issued by the OATH Trials Division that were accepted and adopted by agency heads out of the total number of trials conducted.
Mmr Indicator Source
Trials Division
Is The Source Of This
Partially
Nyc Open Data Url
https://data.cityofnewyork.us/d/y3hw-z6bm
Public Statement From Your
This information can be obtained on Open Data, but it is presented in a disaggregated form. Each case is listed on Open Data with its outcome status under the column labeled "Agency Head Decision"
Office of Administrative Trials and Hearings (OATH)
Year: 2026 • Agency: Office of Administrative Trials and Hearings (OATH) • Mmr Indicator Id: 3227
Year
2026
Agency
Office of Administrative Trials and Hearings (OATH)
Mmr Indicator Id
3227
Mmr Indicator Name
Cases filed at OATH Trials Division
Mmr Indicator Description
The total number of cases filed at the OATH Trials Division.
Mmr Indicator Source
Trials Division
Is The Source Of This
Yes
Nyc Open Data Url
https://data.cityofnewyork.us/d/y3hw-z6bm
Public Statement From Your
This information can be obtained on Open Data, but it is presented in a disaggregated form. Each case filed at OATH is listed on Open Data and the date the case was filed can be found in the field labeled "Opened"
Office of Administrative Trials and Hearings (OATH)
Year: 2026 • Agency: Office of Administrative Trials and Hearings (OATH) • Mmr Indicator Id: 3235
Year
2026
Agency
Office of Administrative Trials and Hearings (OATH)
Mmr Indicator Id
3235
Mmr Indicator Name
Cases closed at OATH Trials Division
Mmr Indicator Description
The total number of cases closed at the OATH Trials Division.
Mmr Indicator Source
Trials Division
Is The Source Of This
Yes
Nyc Open Data Url
https://data.cityofnewyork.us/d/y3hw-z6bm
Public Statement From Your
This information can be obtained on Open Data, but it is presented in a disaggregated form. Each case closed at OATH is listed on Open Data and the closure date can be found in the field labeled "Record Closed"
Office of Administrative Trials and Hearings (OATH)
Year: 2026 • Agency: Office of Administrative Trials and Hearings (OATH) • Mmr Indicator Id: 3239
Year
2026
Agency
Office of Administrative Trials and Hearings (OATH)
Mmr Indicator Id
3239
Mmr Indicator Name
Cases processed per Administrative Law Judge
Mmr Indicator Description
The average number of cases closed by each Administrative Law Judge (ALJ) at the OATH Trials Division.
Mmr Indicator Source
Trials Division
Is The Source Of This
Partially
Nyc Open Data Url
https://data.cityofnewyork.us/d/y3hw-z6bm
Public Statement From Your
This information can be obtained Open Data but it is presented in a disaggregated form. The data is partially available as some records or fields are omitted or names redacted due to concerns related to personally identifiable Information (PII), the nature of the case, a request granted to the defendant in the case, or the discretion of the OATH Administrative Law Judge (ALJ).
Office of Administrative Trials and Hearings (OATH)
Year: 2026 • Agency: Office of Administrative Trials and Hearings (OATH) • Mmr Indicator Id: 6480
Year
2026
Agency
Office of Administrative Trials and Hearings (OATH)
Mmr Indicator Id
6480
Mmr Indicator Name
CORE facility rating
Mmr Indicator Description
CORE facility rating: An average Customers Observing and Reporting Experiences (CORE) score based on the rating of 15 conditions, including physical conditions (e.g., cleanliness, litter, seating) and customer service conditions (e.g., wait time, professionalism), for all agency walk-in facilities inspected, divided by the number of walk-in facilities inspected. Each of the 15 conditions can be rated excellent, good, fair or poor. Ratings of excellent are worth 100 points each, good ratings are worth 67 points, fair ratings are worth 33 points and poor ratings receive no points. Facilities are rated by trained City inspectors.
Mmr Indicator Source
Mayor's Office of Operations
Is The Source Of This
Yes
Nyc Open Data Url
https://data.cityofnewyork.us/City-Government/SCOUT-CORE/xrwg-eczf
Office of Administrative Trials and Hearings (OATH)
Year: 2026 • Agency: Office of Administrative Trials and Hearings (OATH) • Mmr Indicator Id: 6483
Year
2026
Agency
Office of Administrative Trials and Hearings (OATH)
Mmr Indicator Id
6483
Mmr Indicator Name
Letters responded to within 14 days (%)
Mmr Indicator Description
The percentage of letters answered in 14 calendar days or less. Responses are substantive and adequately address the question/issue raised by the customer. However, for complex inquiries that require research and additional action on the part of the agency, an acknowledgement which includes a description of the next step, as well as an estimated time frame for completion, is considered acceptable and is also reported as part of the 14 day response. Agencies track the additional time until a customer has a complete and full response.
Mmr Indicator Source
Hearings Division
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
This indicator is continuing to be evaluated for inclusion in the Open Data dataset.
Office of Administrative Trials and Hearings (OATH)
Year: 2026 • Agency: Office of Administrative Trials and Hearings (OATH) • Mmr Indicator Id: 6485
Year
2026
Agency
Office of Administrative Trials and Hearings (OATH)
Mmr Indicator Id
6485
Mmr Indicator Name
E-mails responded to within 14 days (%)
Mmr Indicator Description
The percentage of emails answered in 14 calendar days or less. Responses are substantive and adequately address the question/issue raised by the customer. However, for complex inquiries that require research and additional action on the part of the agency, an acknowledgement which includes a description of the next step, as well as an estimated time frame for completion, is considered acceptable and is also reported as part of the 14 day response. Agencies track the additional time until a customer has a complete and full response.
Mmr Indicator Source
Hearings Division
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
This indicator is continuing to be evaluated for inclusion in the Open Data dataset.
Office of Administrative Trials and Hearings (OATH)
Year: 2026 • Agency: Office of Administrative Trials and Hearings (OATH) • Mmr Indicator Id: 6493
Year
2026
Agency
Office of Administrative Trials and Hearings (OATH)
Mmr Indicator Id
6493
Mmr Indicator Name
Completed requests for interpretation
Mmr Indicator Description
The sum of all requests for interpretation using a language other than English fulfilled by the agency via telephone (including Language Line, call centers, offices/reception desks and 311 transfer calls) and via face-to-face interaction with bilingual employees or contracted interpreters.
Mmr Indicator Source
Hearings Division
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
This indicator is continuing to be evaluated for inclusion in the Open Data dataset.
Office of Administrative Trials and Hearings (OATH)
Year: 2026 • Agency: Office of Administrative Trials and Hearings (OATH) • Mmr Indicator Id: 10911
Year
2026
Agency
Office of Administrative Trials and Hearings (OATH)
Mmr Indicator Id
10911
Mmr Indicator Name
Summonses received from enforcement agencies
Mmr Indicator Description
Total number of summonses received by the OATH Hearings Division from the agencies that issue the summonses, or notices of violation, for which it conducts hearings. This volume includes all such documents received by the OATH Hearings Division, having undertaken the activity previously administered by the Division’s three legacy sections, Environmental Control Board (ECB), Health, and Vehicles for Hire, and at the Department of Consumer Affairs.
Mmr Indicator Source
Hearings Division
Is The Source Of This
Yes
Nyc Open Data Url
https://data.cityofnewyork.us/d/jz4z-kudi
Public Statement From Your
This information can be obtained Open Data, but it is presented in a disaggregated form. Each summons received is listed on Open Data.
Office of Administrative Trials and Hearings (OATH)
Year: 2026 • Agency: Office of Administrative Trials and Hearings (OATH) • Mmr Indicator Id: 10912
Year
2026
Agency
Office of Administrative Trials and Hearings (OATH)
Mmr Indicator Id
10912
Mmr Indicator Name
Summonses adjudicated
Mmr Indicator Description
Total volume of hearings held by the OATH Hearings Division as it undertakes its responsibility to resolve administrative law violations issued by the more than two dozen agencies that issue them. The volume includes all hearings held by the OATH Hearings Division, having undertaken the hearings activity previously administered by the Division’s three legacy sections, Environmental Control Board (ECB), Health, and Vehicles for Hire, and at the Department of Consumer Affairs.
Mmr Indicator Source
Hearings Division
Is The Source Of This
This MMR Indicator was retired
Office of Administrative Trials and Hearings (OATH)
Year: 2026 • Agency: Office of Administrative Trials and Hearings (OATH) • Mmr Indicator Id: 10913
Year
2026
Agency
Office of Administrative Trials and Hearings (OATH)
Mmr Indicator Id
10913
Mmr Indicator Name
Defenses submitted by mail (%)
Mmr Indicator Description
The percentage distribution of Remote Hearings/submissions conducted by OATH that were selected by respondents as a mail defense submission, in which they can contest charges by submitting their defense and supporting documents by mail at their convenience without having to appear in person.
Mmr Indicator Source
Hearings Division
Is The Source Of This
This MMR Indicator was retired
Office of Administrative Trials and Hearings (OATH)
Year: 2026 • Agency: Office of Administrative Trials and Hearings (OATH) • Mmr Indicator Id: 10914
Year
2026
Agency
Office of Administrative Trials and Hearings (OATH)
Mmr Indicator Id
10914
Mmr Indicator Name
OATH one-click online submissions (% of total remote hearings/submissions)
Mmr Indicator Description
The indicator is the percentage of total number of all Remote Hearings/Submissions that were One-Click online submissions, in which a respondent can contest charges by submitting their defense and supporting documents by computer at their convenience without having to appear in person.
Mmr Indicator Source
Hearings Division
Is The Source Of This
This MMR Indicator was retired
Office of Administrative Trials and Hearings (OATH)
Year: 2026 • Agency: Office of Administrative Trials and Hearings (OATH) • Mmr Indicator Id: 10915
Year
2026
Agency
Office of Administrative Trials and Hearings (OATH)
Mmr Indicator Id
10915
Mmr Indicator Name
OATH hearings by phone (%)
Mmr Indicator Description
The percentage distribution of activity in response to OATH Hearings by Phone that the agency offers. The indicator is the percentage of total remote hearings that the use of this type of remote, or alternative, hearing represented during the period being reported. Hearings by remote means are part of OATH’s and the City’s effort to enable those who receive violations to respond at their convenience and without having to appear for a hearing.
Mmr Indicator Source
Hearings Division
Is The Source Of This
This MMR Indicator was retired
Office of Administrative Trials and Hearings (OATH)
Year: 2026 • Agency: Office of Administrative Trials and Hearings (OATH) • Mmr Indicator Id: 10976
Year
2026
Agency
Office of Administrative Trials and Hearings (OATH)
Mmr Indicator Id
10976
Mmr Indicator Name
Summonses resolved through pre-hearing activities
Mmr Indicator Description
Total of all summonses that resulted in either an Admission Prior to Hearing, a Stipulation, a Cure, a Settlement or a Withdrawal before a hearing was held at the OATH Hearings Division.
Mmr Indicator Source
Hearings Division
Is The Source Of This
Partially
Nyc Open Data Url
https://data.cityofnewyork.us/d/jz4z-kudi
Public Statement From Your
This information can be obtained on Open Data, but it is presented in a disaggregated form. The Paid-Before-Hearing component of Pre-hearing Activities can be obtained from the individual summonses listed on Open Data by confirming that the Payment Date precedes the Hearing Date in the respective columns. However, other components of Pre-hearing Activities such as Cures, Stipulations and Settlements may not be discernable.
Office of Administrative Trials and Hearings (OATH)
Year: 2026 • Agency: Office of Administrative Trials and Hearings (OATH) • Mmr Indicator Id: 10982
Year
2026
Agency
Office of Administrative Trials and Hearings (OATH)
Mmr Indicator Id
10982
Mmr Indicator Name
Summonses processed at OATH Hearings Division (total)
Mmr Indicator Description
Total of all defaults, live hearings, alternative hearings and motions to vacate processed at the OATH Hearings Division.
Mmr Indicator Source
Hearings Division
Is The Source Of This
This MMR Indicator was retired
Office of Administrative Trials and Hearings (OATH)
Year: 2026 • Agency: Office of Administrative Trials and Hearings (OATH) • Mmr Indicator Id: 10989
Year
2026
Agency
Office of Administrative Trials and Hearings (OATH)
Mmr Indicator Id
10989
Mmr Indicator Name
Appeals decisions rendered
Mmr Indicator Description
The number of appeal decisions rendered by the OATH Hearings Division.
Mmr Indicator Source
Hearings Division
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
This indicator is continuing to be evaluated for inclusion in the Open Data dataset.
Office of Administrative Trials and Hearings (OATH)
Year: 2026 • Agency: Office of Administrative Trials and Hearings (OATH) • Mmr Indicator Id: 10990
Year
2026
Agency
Office of Administrative Trials and Hearings (OATH)
Mmr Indicator Id
10990
Mmr Indicator Name
Summonses with decision rendered at OATH Hearings Division
Mmr Indicator Description
Total number of summonses heard and reaching a final decision at the OATH Hearings Division during the reporting period.
Mmr Indicator Source
Hearings Division
Is The Source Of This
This MMR Indicator was retired
Office of Administrative Trials and Hearings (OATH)
Year: 2026 • Agency: Office of Administrative Trials and Hearings (OATH) • Mmr Indicator Id: 10991
Year
2026
Agency
Office of Administrative Trials and Hearings (OATH)
Mmr Indicator Id
10991
Mmr Indicator Name
Average days for Judicial Hearings Officers to render decisions
Mmr Indicator Description
The average time decisions were pending at the OATH Hearings Division calculated by dividing the total number of days decisions were pending at the Hearings Division by the total number of summonses heard and having a decision rendered at the OATH Hearings Division during the reporting period.
Mmr Indicator Source
Hearings Division
Is The Source Of This
Partially
Nyc Open Data Url
https://data.cityofnewyork.us/d/jz4z-kudi
Public Statement From Your
This information can be obtained Open Data but it is presented in a disaggregated form. Each case with a decision issued at OATH is listed on Open Data and the time from hearing assignment to decision rendered can be obtained from the data presented under the columns labeled "Hearing Date" and "Decision Date"
Office of Administrative Trials and Hearings (OATH)
Year: 2026 • Agency: Office of Administrative Trials and Hearings (OATH) • Mmr Indicator Id: 12396
Year
2026
Agency
Office of Administrative Trials and Hearings (OATH)
Mmr Indicator Id
12396
Mmr Indicator Name
Mediations administered for City employees
Mmr Indicator Description
The total number of voluntary mediation sessions conducted by CCCR that were referred or requested by various city agencies to help manage and resolve an interpersonal workplace conflict.
Mmr Indicator Source
Center for Creative Conflict Resolution
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
This indicator for the Center for Creative Conflict Resolution (CCCR) is continuing to be evaluated for inclusion in the Open Data dataset.
Office of Administrative Trials and Hearings (OATH)
Year: 2026 • Agency: Office of Administrative Trials and Hearings (OATH) • Mmr Indicator Id: 12397
Year
2026
Agency
Office of Administrative Trials and Hearings (OATH)
Mmr Indicator Id
12397
Mmr Indicator Name
Conflict resolution trainings administered for City employees
Mmr Indicator Description
The total number of conflict resolution trainings conducted by CCCR that were requested by various city agencies in building internal conflict capacity and professional development for staff and management.
Mmr Indicator Source
Center for Creative Conflict Resolution
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
This indicator for the Center for Creative Conflict Resolution (CCCR) is continuing to be evaluated for inclusion in the Open Data dataset.
Office of Administrative Trials and Hearings (OATH)
Year: 2026 • Agency: Office of Administrative Trials and Hearings (OATH) • Mmr Indicator Id: 12398
Year
2026
Agency
Office of Administrative Trials and Hearings (OATH)
Mmr Indicator Id
12398
Mmr Indicator Name
Coaching sessions for City personnel
Mmr Indicator Description
The total number of voluntary individual conflict and leadership coaching sessions conducted by CCR that were referred or requested by city personnel seeking support with a workplace conflict.
Mmr Indicator Source
Center for Creative Conflict Resolution
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
This indicator for the Center for Creative Conflict Resolution (CCCR) is continuing to be evaluated for inclusion in the Open Data dataset.
Office of Administrative Trials and Hearings (OATH)
Year: 2026 • Agency: Office of Administrative Trials and Hearings (OATH) • Mmr Indicator Id: 12399
Year
2026
Agency
Office of Administrative Trials and Hearings (OATH)
Mmr Indicator Id
12399
Mmr Indicator Name
Consultations for City personnel
Mmr Indicator Description
The total number of individual consultations conducted by CCCR that were requested by city personnel seeking guidance for the development of an internal conflict resolution office, seeking mediation services or a restorative justice initiative, or, for strategic support with managing workplace conflict.
Mmr Indicator Source
Center for Creative Conflict Resolution
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
This indicator for the Center for Creative Conflict Resolution (CCCR) is continuing to be evaluated for inclusion in the Open Data dataset.
Office of Administrative Trials and Hearings (OATH)
Year: 2026 • Agency: Office of Administrative Trials and Hearings (OATH) • Mmr Indicator Id: 12400
Year
2026
Agency
Office of Administrative Trials and Hearings (OATH)
Mmr Indicator Id
12400
Mmr Indicator Name
Restorative group sessions
Mmr Indicator Description
The total number of restorative circles or group facilitation sessions conducted by CCCR that were provided as a community service option under the CJRA or for the Citywide roundtables, or were provided as requested or referred by city agencies seeking conflict resolution and other support for work groups.
Mmr Indicator Source
Center for Creative Conflict Resolution
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
This indicator for the Center for Creative Conflict Resolution (CCCR) is continuing to be evaluated for inclusion in the Open Data dataset.
Office of Administrative Trials and Hearings (OATH)
Year: 2026 • Agency: Office of Administrative Trials and Hearings (OATH) • Mmr Indicator Id: 12401
Year
2026
Agency
Office of Administrative Trials and Hearings (OATH)
Mmr Indicator Id
12401
Mmr Indicator Name
Mediations administered for members of the public
Mmr Indicator Description
The total number of voluntary mediation sessions conducted by CCCR that involve or were requested by members of the public, including through the MEND program that provides mediation for quality of life disputes between community members and bar/restaurants or small business commercial lease disputes.
Mmr Indicator Source
Center for Creative Conflict Resolution
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
This indicator for the Center for Creative Conflict Resolution (CCCR) is continuing to be evaluated for inclusion in the Open Data dataset.
Office of Administrative Trials and Hearings (OATH)
Year: 2026 • Agency: Office of Administrative Trials and Hearings (OATH) • Mmr Indicator Id: 12402
Year
2026
Agency
Office of Administrative Trials and Hearings (OATH)
Mmr Indicator Id
12402
Mmr Indicator Name
Help Sessions conducted by OATH Help Center
Mmr Indicator Description
Summonses for which respondent has had an active session with a Procedural Justice Coordinator (PJC).
Mmr Indicator Source
OATH Help Center / Ombudsman Program
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
This is a new indicator for the Help Center and it is being evaluated for inclusion in the Open Data dataset.
Office of Administrative Trials and Hearings (OATH)
Year: 2026 • Agency: Office of Administrative Trials and Hearings (OATH) • Mmr Indicator Id: 12403
Year
2026
Agency
Office of Administrative Trials and Hearings (OATH)
Mmr Indicator Id
12403
Mmr Indicator Name
Hearings held — Hearings conducted with written defenses submitted by mail
Mmr Indicator Description
The total number of all Remote Hearings/submissions that were mail defense submissions, in which a respondent can contest charges by submitting their defense and supporting documents by mail at their convenience without having to appear in person.
Mmr Indicator Source
Hearings Division
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Nyc Open Data Url
https://data.cityofnewyork.us/d/jz4z-kudi
Public Statement From Your
We will evaluate this indicator for inclusion in the Open Data dataset.
Office of Administrative Trials and Hearings (OATH)
Year: 2026 • Agency: Office of Administrative Trials and Hearings (OATH) • Mmr Indicator Id: 12404
Year
2026
Agency
Office of Administrative Trials and Hearings (OATH)
Mmr Indicator Id
12404
Mmr Indicator Name
Hearings held — Hearings conducted by phone
Mmr Indicator Description
The total number of all Remote Hearings/submissions conducted by OATH that were selected by respondents as a Hearing by Phone, in which they can contest eligible charges by submitting their defense by telephone at their convenience without having to appear in person.
Mmr Indicator Source
Hearings Division
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Nyc Open Data Url
https://data.cityofnewyork.us/d/jz4z-kudi
Public Statement From Your
We will evaluate this indicator for inclusion in the Open Data dataset.
Office of Administrative Trials and Hearings (OATH)
Year: 2026 • Agency: Office of Administrative Trials and Hearings (OATH) • Mmr Indicator Id: 12405
Year
2026
Agency
Office of Administrative Trials and Hearings (OATH)
Mmr Indicator Id
12405
Mmr Indicator Name
Hearings held — Hearings conducted with written defenses submitted online
Mmr Indicator Description
The total number of all Remote Hearings/submissions that were One-Click online submissions, in which a respondent can contest charges by submitting their defense and supporting documents by computer at their convenience without having to appear in person.
Mmr Indicator Source
Hearings Division
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Nyc Open Data Url
https://data.cityofnewyork.us/d/jz4z-kudi
Public Statement From Your
We will evaluate this indicator for inclusion in the Open Data dataset.
Office of Administrative Trials and Hearings (OATH)
Year: 2026 • Agency: Office of Administrative Trials and Hearings (OATH) • Mmr Indicator Id: 13741
Year
2026
Agency
Office of Administrative Trials and Hearings (OATH)
Mmr Indicator Id
13741
Mmr Indicator Name
Average time for OATH Trials Division to issue decisions after records closed (business days)
Mmr Indicator Description
The average number of business days it took the OATH Trials Division to issue a decision after the record is closed.
Mmr Indicator Source
Trials Division
Is The Source Of This
Partially
Nyc Open Data Url
https://data.cityofnewyork.us/d/jz4z-kudi
Public Statement From Your
This information can be obtained on Open Data, but it is presented in a disaggregated form. Each case is listed on Open Data with its trial date, closure date and record issued date.
Office of Administrative Trials and Hearings (OATH)
Year: 2026 • Agency: Office of Administrative Trials and Hearings (OATH) • Mmr Indicator Id: 13826
Year
2026
Agency
Office of Administrative Trials and Hearings (OATH)
Mmr Indicator Id
13826
Mmr Indicator Name
Participants who reported satisfaction with conflict resolution services
Mmr Indicator Description
Of all surveyed participants, the percentage who reported being "satisfied" with the service or program they participated in with the Center.
Mmr Indicator Source
Center for Creative Conflict Resolution
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
This indicator for the Center for Creative Conflict Resolution (CCCR) is continuing to be evaluated for inclusion in the Open Data dataset.
Office of Administrative Trials and Hearings (OATH)
Year: 2026 • Agency: Office of Administrative Trials and Hearings (OATH) • Mmr Indicator Id: 13827
Year
2026
Agency
Office of Administrative Trials and Hearings (OATH)
Mmr Indicator Id
13827
Mmr Indicator Name
Average days after online request is made to initiate Help Center assistance
Mmr Indicator Description
The number of calendar days from the date emailed request for Help Session is received to the date the Help Center responded to initiate the Help Session.
Mmr Indicator Source
OATH Help Center / Ombudsman Program
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
This is a new indicator for the Help Center and it is being evaluated for inclusion in the Open Data dataset.
Office of Administrative Trials and Hearings (OATH)
Year: 2026 • Agency: Office of Administrative Trials and Hearings (OATH) • Mmr Indicator Id: 15205
Year
2026
Agency
Office of Administrative Trials and Hearings (OATH)
Mmr Indicator Id
15205
Mmr Indicator Name
Cases filed and appointed to OATH Special Education Hearings Division
Mmr Indicator Description
Total due process complaints filed with NYCDOE, including Individuals with Disabilities Education Act & Section 504, identified as cases, to which Special Education Hearing Officers are appointed. IDEA requires that students with disabilities get appropriate special education services. Section 504 prohibits discrimination against students or parents with disabilities.
Mmr Indicator Source
Special Education Hearings Division
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
This indicator for the Special Education Hearings Division (SEHD) is continuing to be evaluated for inclusion in the Open Data dataset.
Office of Administrative Trials and Hearings (OATH)
Year: 2026 • Agency: Office of Administrative Trials and Hearings (OATH) • Mmr Indicator Id: 15206
Year
2026
Agency
Office of Administrative Trials and Hearings (OATH)
Mmr Indicator Id
15206
Mmr Indicator Name
Cases closed at OATH Special Education Hearings Division
Mmr Indicator Description
Total cases closed by either resolution, withdrawal, dismissal, or final decision.
Mmr Indicator Source
Special Education Hearings Division
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
This indicator for the Special Education Hearings Division (SEHD) is continuing to be evaluated for inclusion in the Open Data dataset.
Office of Administrative Trials and Hearings (OATH)
Year: 2026 • Agency: Office of Administrative Trials and Hearings (OATH) • Mmr Indicator Id: 15207
Year
2026
Agency
Office of Administrative Trials and Hearings (OATH)
Mmr Indicator Id
15207
Mmr Indicator Name
Average number of cases closed per Special Education Hearing Officer per month
Mmr Indicator Description
Average number of cases closed by either resolution, withdrawal, dismissal, or final decision split on a per Special Education Hearing Officer basis per month.
Mmr Indicator Source
Special Education Hearings Division
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
This indicator for the Special Education Hearings Division (SEHD) is continuing to be evaluated for inclusion in the Open Data dataset.
Office of Administrative Trials and Hearings (OATH)
Year: 2026 • Agency: Office of Administrative Trials and Hearings (OATH) • Mmr Indicator Id: 15208
Year
2026
Agency
Office of Administrative Trials and Hearings (OATH)
Mmr Indicator Id
15208
Mmr Indicator Name
Special education cases closed within regulatory timeframe (%)
Mmr Indicator Description
Total percentage of cases closed by either resolution, withdrawal, dismissal, or final decision within the initial compliance date or within a lawful extension of the compliance date.
Mmr Indicator Source
Special Education Hearings Division
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
This indicator for the Special Education Hearings Division (SEHD) is continuing to be evaluated for inclusion in the Open Data dataset.
Office of Administrative Trials and Hearings (OATH)
Year: 2026 • Agency: Office of Administrative Trials and Hearings (OATH) • Mmr Indicator Id: 15209
Year
2026
Agency
Office of Administrative Trials and Hearings (OATH)
Mmr Indicator Id
15209
Mmr Indicator Name
Average time from appointment to OATH Special Education Hearing Officer to case closure
Mmr Indicator Description
Average calendar days from appointment of Special Education Hearing Officer to case closure by either resolution, withdrawal, dismissal, or final decision, across all Special Education Hearing Officers.
Mmr Indicator Source
Special Education Hearings Division
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
This indicator for the Special Education Hearings Division (SEHD) is continuing to be evaluated for inclusion in the Open Data dataset.
Office of Administrative Trials and Hearings (OATH)
Year: 2026 • Agency: Office of Administrative Trials and Hearings (OATH) • Mmr Indicator Id: 15210
Year
2026
Agency
Office of Administrative Trials and Hearings (OATH)
Mmr Indicator Id
15210
Mmr Indicator Name
Settlement and other pre-trial conferences conducted for special education cases
Mmr Indicator Description
Total settlement conferences, prehearing conferences, and status conferences held per case, across all cases.
Mmr Indicator Source
Special Education Hearings Division
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
This indicator for the Special Education Hearings Division (SEHD) is continuing to be evaluated for inclusion in the Open Data dataset.
Office of Administrative Trials and Hearings (OATH)
Year: 2026 • Agency: Office of Administrative Trials and Hearings (OATH) • Mmr Indicator Id: 15211
Year
2026
Agency
Office of Administrative Trials and Hearings (OATH)
Mmr Indicator Id
15211
Mmr Indicator Name
Special education hearings conducted
Mmr Indicator Description
Total due process hearings (hearings on the merits) held per case, across all cases.
Mmr Indicator Source
Special Education Hearings Division
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
This indicator for the Special Education Hearings Division (SEHD) is continuing to be evaluated for inclusion in the Open Data dataset.
Office of Administrative Trials and Hearings (OATH)
Year: 2026 • Agency: Office of Administrative Trials and Hearings (OATH) • Mmr Indicator Id: 15212
Year
2026
Agency
Office of Administrative Trials and Hearings (OATH)
Mmr Indicator Id
15212
Mmr Indicator Name
Final decisions issued on the merits
Mmr Indicator Description
Total final decisions issued by Special Education Hearing Officers including Findings of Fact and Decisions, Orders of Dismissal, Statements of Agreement and Order.
Mmr Indicator Source
Special Education Hearings Division
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
This indicator for the Special Education Hearings Division (SEHD) is continuing to be evaluated for inclusion in the Open Data dataset.
Office of Administrative Trials and Hearings (OATH)
Year: 2026 • Agency: Office of Administrative Trials and Hearings (OATH) • Mmr Indicator Id: 15213
Year
2026
Agency
Office of Administrative Trials and Hearings (OATH)
Mmr Indicator Id
15213
Mmr Indicator Name
Special education cases where parents are represented by counsel or other representative (% of total)
Mmr Indicator Description
Percentage of cases in which attorneys or non-attorneys file due process complaints or submit notices of appearance to provide legal representation of parents throughout the course of special education impartial due process proceedings.
Mmr Indicator Source
Special Education Hearings Division
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
This indicator for the Special Education Hearings Division (SEHD) is continuing to be evaluated for inclusion in the Open Data dataset.
Office of Administrative Trials and Hearings (OATH)
Year: 2026 • Agency: Office of Administrative Trials and Hearings (OATH) • Mmr Indicator Id: 15214
Year
2026
Agency
Office of Administrative Trials and Hearings (OATH)
Mmr Indicator Id
15214
Mmr Indicator Name
Language services provided to parent
Mmr Indicator Description
Total instances in which parents were provided with either translation or interpretation services, across all cases.
Mmr Indicator Source
Special Education Hearings Division
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
This indicator for the Special Education Hearings Division (SEHD) is continuing to be evaluated for inclusion in the Open Data dataset.
Office of Administrative Trials and Hearings (OATH)
Year: 2026 • Agency: Office of Administrative Trials and Hearings (OATH) • Mmr Indicator Id: 15805
Year
2026
Agency
Office of Administrative Trials and Hearings (OATH)
Mmr Indicator Id
15805
Mmr Indicator Name
Respondents assisted by Help Center via text messaging exchange
Mmr Indicator Description
Incoming text messages from each respondent which are responded to via text.
Mmr Indicator Source
OATH Help Center / Ombudsman Program
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
This is a new indicator for the Help Center and it is being evaluated for inclusion in the Open Data dataset.
Office of Administrative Trials and Hearings (OATH)
Year: 2026 • Agency: Office of Administrative Trials and Hearings (OATH) • Mmr Indicator Id: 15806
Year
2026
Agency
Office of Administrative Trials and Hearings (OATH)
Mmr Indicator Id
15806
Mmr Indicator Name
Average days after text message request is made to initiate Help Center assistance
Mmr Indicator Description
Average number of calendar days after texting assistance request is made to initiate Help center exchange. (Limited to text message exchange with each respondent)
Mmr Indicator Source
OATH Help Center / Ombudsman Program
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
This is a new indicator for the Help Center and it is being evaluated for inclusion in the Open Data dataset.
Office of Administrative Trials and Hearings (OATH)
Year: 2026 • Agency: Office of Administrative Trials and Hearings (OATH) • Mmr Indicator Id: 15807
Year
2026
Agency
Office of Administrative Trials and Hearings (OATH)
Mmr Indicator Id
15807
Mmr Indicator Name
Respondents assisted by Help Center via email/voicemail exchange
Mmr Indicator Description
Total number of emails/voice messages to assist on matters related to OATH, other City Agency, or governmental services: Man-Help Center emails; veteran's help emails; Seniors Help Center emails; Small Business Center emails; community services emails; elected officials referrals; ombuds person emails; request decisions and other emails such as those from Clerk's Office and CCCR.
Mmr Indicator Source
OATH Help Center / Ombudsman Program
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
This is a new indicator for the Help Center and it is being evaluated for inclusion in the Open Data dataset.
Office of Administrative Trials and Hearings (OATH)
Year: 2026 • Agency: Office of Administrative Trials and Hearings (OATH) • Mmr Indicator Id: 15808
Year
2026
Agency
Office of Administrative Trials and Hearings (OATH)
Mmr Indicator Id
15808
Mmr Indicator Name
Average days after email/voicemail request is made to initiate Help Center assistance
Mmr Indicator Description
Average number of calendar days to assist on matters related to OATH, other City Agency or governmental services (Limited to voicemails) such as; voicemails; Man-Help Center Emails; veteran's help emails; Seniors Help Center emails; Small Business Center emails; community services emails; elected officials referrals; ombuds person emails; request decisions and other emails such as those from Clerk's Office and CCCR.
Mmr Indicator Source
OATH Help Center / Ombudsman Program
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
This is a new indicator for the Help Center and it is being evaluated for inclusion in the Open Data dataset.
Office of Administrative Trials and Hearings (OATH)
Year: 2026 • Agency: Office of Administrative Trials and Hearings (OATH) • Mmr Indicator Id: 15809
Year
2026
Agency
Office of Administrative Trials and Hearings (OATH)
Mmr Indicator Id
15809
Mmr Indicator Name
Respondents who were assisted by the Help Center at customer service windows
Mmr Indicator Description
Number of in-person visitors assisted at all borough office customer service windows.
Mmr Indicator Source
OATH Help Center / Ombudsman Program
Is The Source Of This
This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.
Public Statement From Your
This is a new indicator for the Help Center and it is being evaluated for inclusion in the Open Data dataset.
Office of Administrative Trials and Hearings (OATH)
Year: 2026 • Agency: Office of Administrative Trials and Hearings (OATH) • Mmr Indicator Id: 15918
Year
2026
Agency
Office of Administrative Trials and Hearings (OATH)
Mmr Indicator Id
15918
Mmr Indicator Name
Decisions issued
Mmr Indicator Description
Total number of decisions issued by the OATH Hearings Division, such as in-violation, dismissed, withdrawn and auto-defaults (individuals who failed to respond to summonses), as it undertakes its responsibility to resolve administrative law violations issued by the more than two dozen agencies that issue them, having undertaken the hearings activity previously administered by the Division’s four legacy sections, Environmental Control Board (ECB), Health. and Vehicles for Hire, and at the Department of Consumer Affairs.
Mmr Indicator Source
Hearings Division
Is The Source Of This
Partially
Nyc Open Data Url
https://data.cityofnewyork.us/d/jz4z-kudi
Public Statement From Your
This information can be obtained Open Data but it is presented in a disaggregated form. Each case with a decision issued at OATH is listed on Open Data
Office of Administrative Trials and Hearings (OATH)
Year: 2026 • Agency: Office of Administrative Trials and Hearings (OATH) • Mmr Indicator Id: 15919
Year
2026
Agency
Office of Administrative Trials and Hearings (OATH)
Mmr Indicator Id
15919
Mmr Indicator Name
Decisions issued — Hearing and administrative decisions issued
Mmr Indicator Description
Sum of the number of decisions issued by the OATH Hearings Division, with dispositions of dismissed, sustained, withdrawn, and inquest-dismissed.
Mmr Indicator Source
Hearings Division
Is The Source Of This
Partially
Nyc Open Data Url
https://data.cityofnewyork.us/d/jz4z-kudi
Public Statement From Your
This information can be obtained Open Data but it is presented in a disaggregated form. Each case with a decision issued at OATH is listed on Open Data