NYC Open Data Plan: Mayor's Management Report (MMR) Indicators

2025

Department of Consumer and Worker Protection (DCWP)

13695

Investigations closed – worker protection law

The number of investigations into compliance with NYC worker protection laws closed by DCWP.

Office of Labor Policy and Standards

Yes

https://data.cityofnewyork.us/d/c292-vzrn

2025

Department of Consumer and Worker Protection (DCWP)

13696

Median days to close investigations – worker protection law

The median number of calendar days it takes to close an investigation into compliance with NYC worker protection laws. Time is measured from the date the investigation is opened to the date it is closed.

Office of Labor Policy and Standards

Yes

https://data.cityofnewyork.us/d/c292-vzrn

2025

Department of Consumer and Worker Protection (DCWP)

13697

Worker restitution assessed ($)

The dollar value of restitution assessed through a settlement agreement or trial resulting from a DCWP investigation into compliance with NYC worker protection laws.

Office of Labor Policy and Standards

Yes

https://data.cityofnewyork.us/d/c292-vzrn

2025

Department of Consumer and Worker Protection (DCWP)

13699

Workers entitled to restitution

The number of workers entitled to restitution because of a settlement agreement or a trial resulting from a DCWP investigation into compliance with NYC worker protection laws.

Office of Labor Policy and Standards

Yes

https://data.cityofnewyork.us/d/c292-vzrn

2025

Department of Consumer and Worker Protection (DCWP)

13700

Complaints received – Freelance Isn't Free

The number of complaints from freelance workers that were received by DCWP under the Freelance Isn't Free program.

Office of Labor Policy and Standards

Yes

https://data.cityofnewyork.us/d/2z24-2htf

2025

Department of Consumer and Worker Protection (DCWP)

13704

Navigation cases closed – Freelance Isn't Free

The number of Freelance Isn't Free cases closed.

Office of Labor Policy and Standards

Yes

https://data.cityofnewyork.us/d/c292-vzrn

2025

Department of Consumer and Worker Protection (DCWP)

14916

Inspections – Total

The number of inspections conducted by DCWP inspectors, including the borough units, the petroleum unit, and the tobacco units, as well as all weights and measures, qualifying vehicle, and qualifying site inspections. The number does not include courtesy "Business Education" inspections.

Enforcement Division

Yes

https://data.cityofnewyork.us/d/jzhd-m6uv

2025

Department of Consumer and Worker Protection (DCWP)

14918

Tobacco program inspections

Total number of inspections of Tobacco Retail Dealer and Electronic Cigarette Dealer businesses.

Enforcement Division

Yes

https://data.cityofnewyork.us/d/jzhd-m6uv

2025

Department of Consumer and Worker Protection (DCWP)

15276

Median processing time (days)

The median number of calendar days required to process new and renewal applications for DCWP-issued licenses. Licenses requiring approval by outside agencies, special inspections, mandatory waiting periods, or extensive legal review are excluded from this calculation. Days where the renewal is pending additional information from the applicant or clearance of certain requirements, such as passing a qualifying exam or being fingerprinted or acquiring a commercial driver's license, are not included in the processing time.

Licensing Division

Yes

https://data.cityofnewyork.us/d/ptev-4hud

2025

Department of Consumer and Worker Protection (DCWP)

15277

Applications approved within 10 days (%)

The percent of new and renewal applications for DCWP-issued licenses approved within 10 calendar days. Licenses requiring approval by outside agencies, special inspections, mandatory waiting periods, or extensive legal review are excluded from this calculation.

Licensing Division

Yes

https://data.cityofnewyork.us/d/ptev-4hud

2025

Department of Consumer and Worker Protection (DCWP)

15278

Applications approved within 30 days (%)

The percent of new and renewal applications for DCWP-issued licenses approved within 30 calendar days. Licenses requiring approval by outside agencies, special inspections, mandatory waiting periods, or extensive legal review are excluded from this calculation.

Licensing Division

Yes

https://data.cityofnewyork.us/d/ptev-4hud

2025

Department of Consumer and Worker Protection (DCWP)

15279

Businesses engagement and outreach events

The number of business education days and virtual and in-person outreach events held.

External Affairs

Scheduled for publication

2025

Department of Consumer and Worker Protection (DCWP)

15280

Businesses participating in engagement and outreach events

The number of businesses attending business education days and participating in and outreach events.

External Affairs

Scheduled for publication

2025

Department of Consumer and Worker Protection (DCWP)

15281

Business education inspections

The number of businesses receiving a Business Education inspection during the reporting period. Under the Visiting Inspector Program (VIP), brick-and-mortar businesses applying a DCWP license are offered the opportunity to schedule a free, and violation-free, educational inspection so they can better understand the laws and regulations that apply to their business, where they are not in compliance, and how to make corrections so they can avoid violations and fines during future inspections.

Enforcement Division

Yes

https://data.cityofnewyork.us/d/jzhd-m6uv

2025

Department of Consumer and Worker Protection (DCWP)

15585

Licensed business category inspections

The number of inspections of businesses operating in a business category that requires a DCWP-issued license. This count excludes Tobacco Retail Dealer and Electronic Cigarette Dealer, which are counted under Tobacco program inspections.

Enforcement Division

Yes

https://data.cityofnewyork.us/d/jzhd-m6uv

2025

Department of Consumer and Worker Protection (DCWP)

15589

Non-licensed business category inspections

The number of inspections of businesses operating in business categories that do not require a DCWP-issued license. Examples of this include gas stations, grocery stores, and general retail stores. This count excludes Tobacco Retail Dealer and Electronic Cigarette Dealer, which are counted under Tobacco program inspections.

Enforcement Division

Yes

https://data.cityofnewyork.us/d/jzhd-m6uv

2025

Department of Consumer and Worker Protection (DCWP)

15590

Summonses – Total

The total number of summonses issued during all inspections. If an inspection includes more than one business category it can result in more than one summons being issued.

Enforcement Division

Yes

https://data.cityofnewyork.us/d/jzhd-m6uv

2025

Department of Consumer and Worker Protection (DCWP)

15591

Licensed business category summonses

The number of summonses resulting from inspections of businesses requiring a DCWP-issued license. If an inspection includes more than one business category it can result in more than one summons being issued. This count excludes Tobacco Retail Dealer and Electronic Cigarette Dealer, which are counted under Tobacco program inspections.

Enforcement Division

Yes

https://data.cityofnewyork.us/d/jzhd-m6uv

2025

Department of Consumer and Worker Protection (DCWP)

15592

Non-licensed business category summonses

The number of summonses resulting from non-licensed business category inspections. If an inspection includes more than one business category it can result in more than one summons being issued. This count excludes Tobacco Retail Dealer and Electronic Cigarette Dealer, which are counted under Tobacco program inspections.

Enforcement Division

Yes

https://data.cityofnewyork.us/d/jzhd-m6uv

2025

Department of Consumer and Worker Protection (DCWP)

15604

Tobacco program summonses

The number of summonses issued during inspections of Tobacco Retail Dealer and/or Electronic Cigarette Dealer businesses. A single inspection can result in two summonses if violations are found in each business category.

Enforcement Division

Yes

https://data.cityofnewyork.us/d/jzhd-m6uv

2025

Department of Consumer and Worker Protection (DCWP)

15605

Clients achieving a financial goal within their first year of receiving counseling (%)

The percent of Office of Financial Empowerment financial counseling program clients that, within one year of entering the program, achieved at least one financial behavioral change/outcome during the fiscal year (i.e., open or transition to a safe and affordable bank account; or keep bank account open for at least 6 months), credit (i.e., establish credit score; or increase credit score by at least 35 points), debt (i.e., decrease debt by at least 10%; or reduce over payment to SSA), savings (i.e., actively maintains a new savings behavior for at least three months; or increase savings by the equivalent of at least one week’s net income), or goal achievement outcome.

Office of Financial Empowerment (OFE)

No, the underlying data is exempt from publication as per NYC's Open Data Law.

Release of this client level data regarding financial counseling would violate the City's Identifying Information Law, and would be an unwarranted invasion of client privacy.

2025

Department of Consumer and Worker Protection (DCWP)

15606

Civil penalties collected ($)

The total amount of civil penalties collected for violations of NYC’s worker protection laws.

Office of Labor Policy and Standards (OLPS)

Yes

https://data.cityofnewyork.us/d/2xab-argn

2025

Department of Consumer and Worker Protection (DCWP)

15795

Tobacco and Electronic Cigarette Retail Dealer compliance rate (%)

The percentage of Tobacco Retail Dealer and Electronic Cigarette Dealer businesses that are required to hold a DCWP-issued license that have an active license at the time of inspection. This is calculated by dividing the total number of inspections not resulting in a violation for unlicensed activity by the total number of inspections of businesses required to hold a DCWP-issued license.

Enforcement Division

Yes

https://data.cityofnewyork.us/d/jzhd-m6uv

2025

Department of Consumer and Worker Protection (DCWP)

15796

All Other License Categories compliance rate (%)

The percentage of all non-Tobacco Retail Dealer and Electronic Cigarette Dealer businesses that are required to hold a DCWP-issued license that have an active license at the time of inspection. This is calculated by dividing the total number of inspections not resulting in a violation for unlicensed activity by the total number of inspections of businesses required to hold a DCWP-issued license.

Enforcement Division

Yes

https://data.cityofnewyork.us/d/jzhd-m6uv

2025

Department of Consumer and Worker Protection (DCWP)

15797

Estimated tax preparation fees saved through the NYC Free Tax Preparation Program ($)

The estimated amount in tax preparation fees saved by clients of the NYC Free Tax Prep program in the fiscal year, using the Bureau of Labor Statistics Consumer Price Index for All Urban Consumers (CPI-U) seasonally-adjusted data for the U.S. city average for tax return preparation and other accounting fees.

Office of Financial Empowerment (OFE)

The underlying data is owned by another agency or entity.

2025

Department of Consumer and Worker Protection (DCWP)

15798

Cumulative financial counseling program clients served

The total number of Office of Financial Empowerment financial counseling program clients served from the start of the program in 2008 through the end of the current reporting period, measured from the point the client began participating in the program.

Office of Financial Empowerment (OFE)

No, the underlying data is exempt from publication as per NYC's Open Data Law.

Release of this client level data regarding financial counseling would violate the City's Identifying Information Law, and would be an unwarranted invasion of client privacy.

2025

Department of Correction (DOC)

2380

Admissions

Number of individuals admitted to DOC custody from courts during fiscal year.

Population Research

Yes

https://data.cityofnewyork.us/Public-Safety/Inmate-Admissions/6teu-xtgp/about_data

2025

Department of Correction (DOC)

2381

Average daily population

Annual average of the daily number of individuals in DOC custody during fiscal year.

Population Research

Yes

https://data.cityofnewyork.us/Public-Safety/Daily-Inmates-In-Custody/7479-ugqb/about_data

2025

Department of Correction (DOC)

2383

Population as percent of capacity (%)

The percent of open and ready beds that individuals in custody occupied.

Custody Management database

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

2025

Department of Correction (DOC)

2384

Escapes

The number of escapes from DOC custody.

Intelligence Division, Security database

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

2025

Department of Correction (DOC)

2385

Stabbings and slashings

The number of incidents that medical staff determined involved a stabbing and/or slashing. Although rare, a single incident may involve multiple stabbing and/or slashing victims who are in custody.

Security database

Yes

https://data.cityofnewyork.us/Public-Safety/Inmate-Incidents-Slashing-and-Stabbing/gakf-suji/about_data

2025

Department of Correction (DOC)

2387

Incidents and allegations of use of force

Total number of incidents where custodial staff used or allegedly used force against one or more individuals in custody to enforce Department policy. Physical contact employed by staff in a non-confrontational manner to apply mechanical restraints or to guide the individual in custody is not a reportable use of force.

DOC Security database

Scheduled for publication

2025

Department of Correction (DOC)

2389

Fight/assault infractions

The number of fight and assault infractions processed by the DOC Adjudication Unit.

Intelligence Division, Security database

Scheduled for publication

2025

Department of Correction (DOC)

2390

Jail-based arrests of individuals in custody

The number of individuals who were arrested for committing criminal offenses while in DOC custody.

Intelligence Division, Security database

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

2025

Department of Correction (DOC)

2391

Searches

The number of searches conducted by uniformed staff.

Intelligence Division, Security database

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

2025

Department of Correction (DOC)

2392

Weapons recovered

The number of weapons recovered during searches.

Intelligence Division, Security database

Scheduled for publication

2025

Department of Correction (DOC)

2398

Average daily attendance in school programs

The average daily attendance of individuals in custody in Department of Education (DOE) school programs. Data for this performance measure includes individuals in custody for whom school attendance is not mandated, however DOC and DOE are required to provide educational services upon their request (18 to 21 year olds).

Strategic Planning and Programs database

The underlying data is owned by another agency or entity.

2025

Department of Correction (DOC)

2401

Jail-cells unavailable due to short-term repair (%)

The percent of jail cells in need of short-term repair.

Custody Management database

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

2025

Department of Correction (DOC)

2405

Average clinic waiting time (minutes)

The average number of minutes an individual in custody waited to see medical staff at a facility clinic.

Health Affairs database

No, the underlying data is exempt from publication as per NYC's Open Data Law.

The summary of this data is derived from paper-based log books. The detailed data on individual clinic appearances and wait-times are not kept in a machine readable data source for publication.

2025

Department of Correction (DOC)

6021

Letters responded to within 14 days (%)

The percentage of letters answered in 14 calendar days or less. Responses are substantive and adequately address the question/issue raised by the customer. However, for complex inquiries that require research and additional action on the part of the agency, an acknowledgement which includes a description of the next step, as well as an estimated time frame for completion, is considered acceptable and is also reported as part of the 14 day response. Agencies track the additional time until a customer has a complete and full response.

Office of Constituent and Grievance Services

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

2025

Department of Correction (DOC)

6023

E-mails responded to within 14 days (%)

The percentage of emails answered in 14 calendar days or less. Responses are substantive and adequately address the question/issue raised by the customer. However, for complex inquiries that require research and additional action on the part of the agency, an acknowledgement which includes a description of the next step, as well as an estimated time frame for completion, is considered acceptable and is also reported as part of the 14 day response. Agencies track the additional time until a customer has a complete and full response.

Office of Constituent and Grievance Services

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

2025

Department of Correction (DOC)

9248

Violent individuals in custody-on-individuals in custody incidents (monthly rate per 1,000 ADP)

The monthly rate, per 1,000 individuals in custody, of incidents of reported violence by an individual(s) in custody against another individual(s) in custody. These incidents include individuals in custody physical fights and assaults, including slashings and stabbings.

Security database

Partially

https://data.cityofnewyork.us/Public-Safety/Daily-Inmates-In-Custody/7479-ugqb/about_data

https://data.cityofnewyork.us/Public-Safety/Inmate-Incidents-Inmate-Fights/k548-32d3/about_data

https://data.cityofnewyork.us/Public-Safety/Inmate-Incidents-Slashing-and-Stabbing/gakf-suji/about_data

2025

Department of Correction (DOC)

9249

Serious injury to individuals in custody as a result of violent individuals in custody-on-individuals in custody incidents (monthly rate per 1,000 ADP)

The monthly rate, per 1,000 individuals in custody, of incidents of reported violence by an individual(s) in custody against another individual(s) in custody, (such as physical fights/assaults, slashings, and stabbings), that result in an injury to an individual in custody requiring medical treatment beyond the prescription of over-the-counter analgesics.

Security database

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

2025

Department of Correction (DOC)

9250

Assault on staff by individual in custody (monthly rate per 1,000 ADP)

The monthly rate, per 1,000 individuals in custody, of incidents involving an individual in custody assault on a civilian staff member or a uniformed staff member. Assaults against uniformed staff members captured by this indicator include only those resulting in a staff use of force. Although rare, some assaults on uniformed staff do not precipitate a use of force and are not represented in the data as it is currently captured.

Security database

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

2025

Department of Correction (DOC)

9251

Serious injury to staff as a result of assault on staff by individual in custody (monthly rate per 1,000 ADP)

The monthly rate, per 1,000 individuals in custody, of incidents where an individual(s) in custody assault a uniformed or civilian staff member(s) results in an injury to a staff member requiring medical treatment beyond the prescription of over-the-counter analgesics or the administration of minor first aid.

Security database

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

2025

Department of Correction (DOC)

9254

Individuals in custody eligible for specialized mental health discharge procedures (% ADP)

The percent of the average daily population in DOC custody comprised of individuals in custody who have been identified by clinicians to receive a Comprehensive Treatment Plan and specialized discharge procedures in accordance with the Brad H Vs City of New York settlement.

Strategic Planning and Programs database

No, the underlying data is exempt from publication as per NYC's Open Data Law.

This dataset includes health related information about individuals in custody that cannot be released

2025

Department of Correction (DOC)

9255

Individuals in custody participating in programs, services, and activities (%)

The daily average number of unique individuals in custody that participated in any type of program divided by the average daily population.

Strategic Planning and Programs database

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

2025

Department of Correction (DOC)

9317

Department use of force incidents with serious injury (rate per 1,000 ADP)

The monthly rate, per 1,000 individuals in custody, of incidents where uniformed staff used force against one or more individuals in custody and at least one person involved suffered an injury requiring treatment beyond the prescription of over-the-counter analgesics or minor first aid.

Security database

Scheduled for publication

2025

Department of Correction (DOC)

9318

Department use of force incidents with minor injury (rate per 1,000 ADP)

The monthly rate, per 1,000 individuals in custody, of incidents where uniformed staff used force against one or more individuals in custody and at least one person involved suffered a minor injury requiring no treatment beyond the prescription of over-the-counter analgesics or minor first aid.

Security database

Scheduled for publication

2025

Department of Correction (DOC)

9319

Department use of force incidents with no injury (rate per 1,000 ADP)

The monthly rate, per 1,000 individuals in custody, of incidents where uniformed staff used force against one or more individuals in custody and no person involved was injured.

Security database

Scheduled for publication