NYC Open Data Plan: Mayor's Management Report (MMR) Indicators

2025

Department of Housing Preservation and Development (HPD)

6360

Completed requests for interpretation

The sum of all requests for interpretation using a language other than English fulfilled by the agency via telephone (including Language Line, call centers, offices/reception desks and 311 transfer calls) and via face-to-face interaction with bilingual employees or contracted interpreters.

Division of Tenant Resources

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

HPD is evaluating

2025

Department of Housing Preservation and Development (HPD)

9077

Heating - % of SRs Meeting Time to Close (5 days)

The percentage of service requests for which the agency met its planned time of action to provide the service.

Citywide Performance Reporting

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

HPD is evaluating

2025

Department of Housing Preservation and Development (HPD)

9082

Non-Construction - Pests - % of SRs Meeting Time to Close (30 days)

The percentage of service requests for which the agency met its planned time of action to provide the service.

Citywide Performance Reporting

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

HPD is evaluating

2025

Department of Housing Preservation and Development (HPD)

9087

Paint/Plaster - Ceiling - % of SRs Meeting Time to Close (17 days)

The percentage of service requests for which the agency met its planned time of action to provide the service.

Citywide Performance Reporting

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

HPD is evaluating

2025

Department of Housing Preservation and Development (HPD)

9092

Paint/Plaster - Walls - % of SRs Meeting Time to Close (17 days)

The percentage of service requests for which the agency met its planned time of action to provide the service.

Citywide Performance Reporting

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

HPD is evaluating

2025

Department of Housing Preservation and Development (HPD)

9097

Plumbing - Water-Leaks - % of SRs Meeting Time to Close (17 days)

The percentage of service requests for which the agency met its planned time of action to provide the service.

Citywide Performance Reporting

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

HPD is evaluating

2025

Department of Housing Preservation and Development (HPD)

9195

Section 8 — Housing choice voucher utilization rate

The percent of Section 8 Housing Choice Vouchers (HCV) allotted to HPD by the Department of Housing and Urban Development that are used by families to rent housing in the private market.

Division of Tenant Resources

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

HPD is evaluating

2025

Department of Housing Preservation and Development (HPD)

10175

Section 8 — Subsidized units in abatement (%)

The percent of subsidized units that failed the Housing Quality Standard (HQS) inspection conducted by HPD resulting in a unit being placed in abatement - i.e., the rent subsidy is temporarily suspended until all conditions resulting in failure are corrected by the owner. The percent total is derived from the number of units in abatement at the end of the month (June) divided by the total number of units receiving assistance. HQS standards are established by the Department of Housing and Urban Development's Section 8 program regulations.

Division of Tenant Resources

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

HPD is evaluating

2025

Department of Housing Preservation and Development (HPD)

10451

Visitors to the Division of Tenant Resources, Client and Owner Services rating customer service as good or better (%)

The number of visitors to the Division of Tenant Resources, Client and Owner Services facility (HPD's Section 8 walk-in center) who rated their overall customer service experience as good or excellent as a percent of the total number of visitors who completed surveys.

Division of Tenant Resources

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

HPD is evaluating

2025

Department of Housing Preservation and Development (HPD)

10595

Asset management — Rental projects in portfolio

The number of rental buildings that are monitored by HPD to ensure compliance with regulatory and financial requirements. Buildings included in the asset management program are those where the City has made an investment in the form of land or money or both, or that were formerly owned by the City.

Division of Asset Management

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

HPD is evaluating

2025

Department of Housing Preservation and Development (HPD)

10596

Asset management — Co-op projects in portfolio

The number of co-op buildings that are monitored by HPD to ensure compliance with regulatory and financial requirements. Buildings included in the asset management program are those where the City has made an investment in the form of land or money or both, or that were formerly owned by the City.

Division of Asset Management

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

HPD is evaluating

2025

Department of Housing Preservation and Development (HPD)

10613

Total affordable housing starts (units)

The total number of housing units (starts) created or preserved and counted by HPD. Units are created or preserved through financed new construction or rehabilitation, regulatory agreements creating or extending affordability, and homebuyer and homeownership assistance. HPD counts units produced by Housing Preservation and Development, Housing Development Corporation, NYC Economic Development Corporation, New York City Housing Authority, Department of Homeless Services, City Planning and New York State Homes and Community Renewal.

Office of Development

Yes

https://data.cityofnewyork.us/Housing-Development/Affordable-Housing-Production-by-Building/hg8x-zxpr/about_data

2025

Department of Housing Preservation and Development (HPD)

10616

Total affordable housing completions (units)

The total number of new construction and preservation HPD housing units where construction was completed. In the case of programs with no construction or permanent financing only, start and completion are reported simultaneously. Completions are counted following receipt of a Certificate of Occupancy; Temporary Certificate of Occupancy; Program Status Report; Certificate of Substantial Completion; Letter of Completion; Directive 14; or, in tax exemption only cases, on the date the exemption is issued.

Office of Development

Yes

https://data.cityofnewyork.us/Housing-Development/Affordable-Housing-Production-by-Building/hg8x-zxpr/about_data

2025

Department of Housing Preservation and Development (HPD)

10675

Section 8 — Housing choice voucher households assisted

The number of households receiving a rent subsidy for a residential unit in the private housing market through the tenant-based Housing Choice Voucher programs as well as Project-Based Vouchers.

Division of Tenant Resources

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

HPD is evaluating

2025

Department of Housing Preservation and Development (HPD)

10676

Households assisted through other programs

Total number of households assisted through Shelter Plus Care (SPC), NYC 15/15, and MOD Rehab. These are separate from housing choice vouchers.

Division of Tenant Resources

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

HPD is evaluating

2025

Department of Housing Preservation and Development (HPD)

10938

Asset management — High risk rental projects in portfolio (%)

The percentage of total rental projects in the asset management portfolio at high risk, where one or more buildings in the project are already showing significant indications of physical, or financial distress, or noncompliance with regulatory requirements. A project is deemed high risk if it meets certain criteria in at least one of three areas: physical health, financial health, or federal HOME and LIHTC compliance. Project physical health is measured by Housing Maintenance Code Class B (hazardous) and C (immediately hazardous) violations as well as Emergency Repair Balance. Project financial health is measured by municipal arrears, and tax lien sale history. HOME and LIHTC compliance is measured by instances of HOME or LIHTC non-compliance in the project. Fiscal year first quarter data is used as a proxy for the October year-to-date number reported in the Preliminary Mayor's Management Report.

Division of Asset Management

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

HPD is evaluating

2025

Department of Housing Preservation and Development (HPD)

10939

Asset management — High risk co-op projects in portfolio (%)

The percentage of total co-op projects in the asset management portfolio at high risk, where one or more buildings in the project are already showing significant indications of physical or financial distress. A project is deemed high risk if it meets certain criteria in at least one of two areas: physical health or financial health. Project physical health is measured by Housing Maintenance Code Class B (hazardous) and C (immediately hazardous) violations as well as Emergency Repair Balance. Project financial health is measured by municipal arrears, and tax lien sale history. Fiscal year first quarter data is used as a proxy for the October year-to-date number reported in the Preliminary Mayor's Management Report.

Division of Asset Management

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

HPD is evaluating

2025

Department of Housing Preservation and Development (HPD)

11004

Units started that serve senior households

New construction and preservation started units dedicated to serving senior individuals and families. Note: Additional New York City seniors live in affordable units created or preserved without any age restriction or unit adaptations.

Office of Development

Yes

https://data.cityofnewyork.us/Housing-Development/Affordable-Housing-Production-by-Project/hq68-rnsi/about_data

2025

Department of Housing Preservation and Development (HPD)

11005

Units started for homeless individuals and families

New construction and preservation units started and counted towards by HPD that are restricted for homeless individuals and families.

Office of Development

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

HPD is evaluating

2025

Department of Housing Preservation and Development (HPD)

12408

Units completed for homeless individuals and families

Completed HPD new construction and preservation units that are restricted for homeless individuals and families.

Office of Development

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

HPD is evaluating

2025

Department of Housing Preservation and Development (HPD)

12582

Units in buildings where Comprehensive Litigation was closed due to compliance with the Order to Correct and payment of any civil penalties

HPD pursues comprehensive litigation in Housing Court when there are conditions warranting litigation for multiple violations or building system issues or agency-issued Orders. The closing of a case based on the owners compliance with the Court Order indicate that the conditions at the building have improved. This indicator will count the number of units in any buildings which have addressed the majority of the violations that were the subject of the order and have paid any civil penalties obtained during the action.

Office of Enforcement and Neighborhood Services

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

HPD is evaluating

2025

Department of Housing Preservation and Development (HPD)

12583

Violations dismissed as a result of Comprehensive Litigation closed due to compliance with the Order to Correct

A count of violations dismissed as a result of the comprehensive cases closed due to compliance with the order.

Office of Enforcement and Neighborhood Services

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

HPD is evaluating

2025

Department of Housing Preservation and Development (HPD)

12584

Distinct units affected by emergency repair work completed pursuant to HPD emergency repair generating violations

The Emergency Repair Program completes work in a case where an immediately hazardous violation is issued by an HPD Inspector and the owner fails to correct the condition. The work may be limited to a repair in one apartment or affect multiple apartments in a building (for example, replacement of a heating plant). This count is of units affected by the repair. Includes lead and non-lead work. AEP units are not included in this count.

Office of Enforcement and Neighborhood Services

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

HPD is evaluating

2025

Department of Housing Preservation and Development (HPD)

12585

Units in buildings discharged from the Alternative Enforcement Program due to owner compliance

The Alternative Enforcement Program (AEP) is an enhanced enforcement program which addresses the "most distressed" buildings (as defined by statute). Buildings can be discharged from the program for owner compliance when the owner reduces the violations, complies with an order (if issued), pays outstanding charges and registers the building. This indicator will count the number of units in any buildings which meet the discharge criteria based on owner compliance during the period.

Office of Enforcement and Neighborhood Services

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

HPD is evaluating

2025

Department of Housing Preservation and Development (HPD)

12586

Units in buildings discharged from the Underlying Conditions program due to owner compliance

The Underlying Conditions Program is an enhanced enforcement program which addresses buildings with a significant number of mold and leak violations (as defined in rules). Buildings can be discharged from the program for owner compliance when the owner reduces the violations and complies with an order to have the building assessed for underlying causes of the mold/leaks. This indicator will count the number of units in any buildings which meet the discharge criteria based on owner compliance during the period.

Office of Enforcement and Neighborhood Services

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

HPD is evaluating

2025

Department of Housing Preservation and Development (HPD)

12587

Units in buildings discharged from 7A or where there is compliance with a 7A Consent Order

HPD pursues the appointment of a 7A Administrator in Housing Court when a building is in significant distress and the owners are unresponsive to other enforcement efforts. In some cases, the agency enters into a consent order with the owners to make repairs and in some cases a 7A administrator is appointed. The closing of a case based on the owners compliance with the Court Order or the discharge of a 7A administrator indicate that the conditions at the building have improved. This indicator will count the number of units in any buildings which meet the above criteria based on owner compliance during the period.

Office of Enforcement and Neighborhood Services

Scheduled for Publication

2025

Department of Housing Preservation and Development (HPD)

12588

Census for single adults

The number of single adults housed in HPD Emergency Facilities.

Division of Property Management and Client Services

Yes

https://data.cityofnewyork.us/City-Government/Local-Law-79-2022-and-136-2024-Temporary-Housing-A/jiwc-ncpi/about_data

2025

Department of Housing Preservation and Development (HPD)

12589

Census for adult families

The number of households comprised of two or more adult household members in HPD Emergency Facilities.

Division of Property Management and Client Services

Yes

https://data.cityofnewyork.us/City-Government/Local-Law-79-2022-and-136-2024-Temporary-Housing-A/jiwc-ncpi/about_data

2025

Department of Housing Preservation and Development (HPD)

12590

Census for families with children

The number of households with children under the age of 18 in HPD Emergency Shelters.

Division of Property Management and Client Services

Yes

https://data.cityofnewyork.us/City-Government/Local-Law-79-2022-and-136-2024-Temporary-Housing-A/jiwc-ncpi/about_data

2025

Department of Housing Preservation and Development (HPD)

12591

Average length of stay — Single adults (days)

The average number of days single adult households stay in HPD Emergency Facilities.

Division of Property Management and Client Services

Yes

https://data.cityofnewyork.us/City-Government/Local-Law-79-2022-and-136-2024-Temporary-Housing-A/jiwc-ncpi/about_data

2025

Department of Housing Preservation and Development (HPD)

12592

Average length of stay — Adult families (days)

The average number of days of adult families stay in HPD Emergency Facilities.

Division of Property Management and Client Services

Yes

https://data.cityofnewyork.us/City-Government/Local-Law-79-2022-and-136-2024-Temporary-Housing-A/jiwc-ncpi/about_data

2025

Department of Housing Preservation and Development (HPD)

12593

Average length of stay — Families with children (days)

The average number of days families with children under the age of 18 stay in HPD Emergency Shelters.

Division of Property Management and Client Services

Yes

https://data.cityofnewyork.us/City-Government/Local-Law-79-2022-and-136-2024-Temporary-Housing-A/jiwc-ncpi/about_data

2025

Department of Housing Preservation and Development (HPD)

12594

Financed affordable housing projects with an M/WBE Build Up goal (%)

The percent of affordable housing projects created or preserved by HPD that have an M/WBE Build Up goal associated with it. Through the Build Up program, developers with projects receiving Housing Preservation and Development (HPD) or Housing Development Corporation (HDC) funding greater than $2 million are required to spend at least 25% of HPD/HDC-supported costs on M/WBE services. All payments to certified M/WBEs performing construction or providing professional services count toward the goal.

Division of Housing Opportunity and Program Services

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

HPD is evaluating

2025

Department of Housing Preservation and Development (HPD)

12595

Total dollar amount expected to be awarded to M/WBE contractors for financed affordable housing projects through the Build Up program ($)

The total M/WBE goal amount for all projects subject to the M/WBE Build Up program that started within the Fiscal Year.

Division of Economic Opportunity and Regulatory Compliance

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

HPD is evaluating

2025

Department of Housing Preservation and Development (HPD)

12596

Completed affordable housing projects that met or exceeded their M/WBE Build Up goal (%)

The percent of projects that completed construction within the Fiscal year that have fulfilled the requirements under the M/WBE Build Up program by either meeting or exceeding their M/WBE spending goal.

Division of Housing Opportunity and Program Services

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

HPD is evaluating

2025

Department of Housing Preservation and Development (HPD)

12597

Total dollar amount awarded to M/WBE contractors for completed affordable housing projects through the Build Up program ($)

The total dollar amount spent on M/WBE sub-contractors for projects subject to the M/WBE Build Up program that completed construction.

Division of Housing Opportunity and Program Services

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

HPD is evaluating

2025

Department of Housing Preservation and Development (HPD)

12599

Applicants approved for a new construction unit through the lottery

Number of applicants approved for a new construction unit through lottery.

Division of Housing Opportunity and Program Services

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

HPD is evaluating

2025

Department of Housing Preservation and Development (HPD)

12600

Homeless households moved into a newly constructed unit

Number of homeless households that moved into a new construction unit through HPS.

Division of Housing Opportunity and Program Services

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

HPD is evaluating

2025

Department of Housing Preservation and Development (HPD)

13598

New construction starts (%)

The percentage of counted housing units (starts) that were created by HPD. Units are created through financed new construction, regulatory agreements creating affordability requirements, homebuyer and homeownership assistance. HPD counts units produced by Housing Preservation and Development, Housing Development Corporation, NYC Economic Development Corporation, New York City Housing Authority, Department of Homeless Services, City Planning and New York State Homes and Community Renewal.

Office of Development

Yes

https://data.cityofnewyork.us/Housing-Development/Affordable-Housing-Production-by-Building/hg8x-zxpr/about_data

2025

Department of Housing Preservation and Development (HPD)

13599

Preservation starts (%)

The percentage of counted housing units that were preserved by HPD. Preservation is defined as financed rehabilitation or a regulatory agreement extending affordability requirements. HNY counts units produced by Housing Preservation and Development, Housing Development Corporation, NYC Economic Development Corporation, New York City Housing Authority, Department of Homeless Services, City Planning and New York State Homes and Community Renewal.

Office of Development

Yes

https://data.cityofnewyork.us/Housing-Development/Affordable-Housing-Production-by-Building/hg8x-zxpr/about_data

2025

Department of Housing Preservation and Development (HPD)

13600

Rental starts (%)

The percentage of counted housing units (starts) created or preserved by HPD that are rental.

Office of Development

Yes

https://data.cityofnewyork.us/Housing-Development/Affordable-Housing-Production-by-Building/hg8x-zxpr/about_data

2025

Department of Housing Preservation and Development (HPD)

13601

Homeownership starts (%)

The percentage of counted housing units (starts) created or preserved by HPD that are for homeownership.

Office of Development

Yes

https://data.cityofnewyork.us/Housing-Development/Affordable-Housing-Production-by-Building/hg8x-zxpr/about_data

2025

Department of Housing Preservation and Development (HPD)

13602

Supportive units started

New construction and preservation units started and counted by HPD with contracts for supportive services.

Office of Development

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

HPD is evaluating

2025

Department of Housing Preservation and Development (HPD)

13607

Rental completions (%)

The percentage of HPD housing units where construction was completed that were rental. In the case of programs with no construction or permanent financing only, start and completion are reported simultaneously.

Office of Development

Yes

https://data.cityofnewyork.us/Housing-Development/Affordable-Housing-Production-by-Building/hg8x-zxpr/about_data

2025

Department of Housing Preservation and Development (HPD)

13608

Homeownership completions (%)

The percentage of HPD housing units where construction was completed that were homeownership. In the case of programs with no construction or permanent financing only, start and completion are reported simultaneously.

Office of Development

Yes

https://data.cityofnewyork.us/Housing-Development/Affordable-Housing-Production-by-Building/hg8x-zxpr/about_data

2025

Department of Housing Preservation and Development (HPD)

13609

Supportive units completed

New construction and preservation units started and counted by HPD with contracts for supportive services.

Division of Housing Opportunity and Program Services

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

HPD is evaluating

2025

Department of Housing Preservation and Development (HPD)

13610

Low income (51-80% Area Median Income) starts (%)

The percentage of housing units created or preserved for households earning 51%-80% of the area median income as defined by the U.S. Department of Housing and Urban Development for the New York Metropolitan Area.

Office of Development

Yes

https://data.cityofnewyork.us/Housing-Development/Affordable-Housing-Production-by-Building/hg8x-zxpr/about_data

2025

Department of Housing Preservation and Development (HPD)

13611

Extremely low income (0-30% Area Median Income) completions (%)

The percentage of new construction and preservation HPD housing units where construction was completed for households earning 0%-30% of the area median income as defined by the U.S. Department of Housing and Urban Development for the New York Metropolitan Area.

Office of Development

Yes

https://data.cityofnewyork.us/Housing-Development/Affordable-Housing-Production-by-Building/hg8x-zxpr/about_data

2025

Department of Housing Preservation and Development (HPD)

13612

Very low income (31-50% Area Median Income) completions (%)

The percentage of new construction and preservation HPD housing units where construction was completed for households earning 31-50% of the area median income as defined by the U.S. Department of Housing and Urban Development for the New York Metropolitan Area.

Office of Development

Yes

https://data.cityofnewyork.us/Housing-Development/Affordable-Housing-Production-by-Building/hg8x-zxpr/about_data

2025

Department of Housing Preservation and Development (HPD)

13613

Low income (51-80% Area Median Income) completions (%)

The percentage of new construction and preservation HPD housing units where construction was completed for households earning 51%-80% of the area median income as defined by the U.S. Department of Housing and Urban Development for the New York Metropolitan Area.

Office of Development

Yes

https://data.cityofnewyork.us/Housing-Development/Affordable-Housing-Production-by-Building/hg8x-zxpr/about_data