NYC Open Data Plan: Mayor's Management Report (MMR) Indicators

2025

Department of Small Business Services (SBS)

11059

Customers served by programs that help navigate government

This indicator counts the number of unique customers served by DBS Navigating Government services.

Division of Business Services (DBS)

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

2025

Department of Small Business Services (SBS)

13603

Services provided to help businesses navigate government

The total number of services delivered as part of DBS Navigating Government.

Division of Business Services (DBS)

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

2025

Department of Small Business Services (SBS)

13604

Community-based development organizations receiving financial awards

The number of individual community-based development organizations that received at least one grant award across all programs.

Neighborhood Development Division

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

2025

Department of Small Business Services (SBS)

13605

Value of all financial awards to community-based development organizations

The total cumulative dollar value of awards made to community-based development organizations through all programs. These funds are a combination of funding sources which can vary year to year.

Neighborhood Development Division

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

2025

Department of Small Business Services (SBS)

13606

Frontage feet receiving supplemental sanitation services through BIDs

Total linear frontage feet in Business Improvement Districts (BIDs) that received supplemental sanitation services during the reporting period.

Neighborhood Development Division

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

2025

Department of Social Services (DSS) - Department of Homeless Services (DHS)

1807

Single adults entering the DHS shelter services system

Single adults entering the DHS shelter services system for the first time or returning after a period of at least one year, excluding clients in Safe Havens and Veterans short-term housing.

DHS CARES Database

No, the underlying data is exempt from publication as per NYC's Open Data Law.

The underlying data that is used to generate this indicator contains identifying information and is exempt from publication as per NYC's Open Data Law.

2025

Department of Social Services (DSS) - Department of Homeless Services (DHS)

1810

Unsheltered individuals who are estimated to be living on the streets, in parks, under highways, on subways and in the public transportation stations in New York City (HOPE) * (CY)

This indicator reports the results of the agency’s annual Homeless Outreach Population Estimate, held from midnight – 4AM on the last Monday in January. Teams of volunteers are assigned to small study areas where they administer a survey to all passersby to determine their housing situation.

Homeless Outreach Population Estimate Findings

No, the underlying data is exempt from publication as per NYC's Open Data Law.

The underlying data that is used to generate this indicator contains identifying information and is exempt from publication as per NYC's Open Data Law.

2025

Department of Social Services (DSS) - Department of Homeless Services (DHS)

1816

Average number of single adults in shelters per day

The average number of single adults residing in shelter each night at 3 A.M.

DHS CARES Database

Partially

https://data.cityofnewyork.us/Social-Services/DHS-Daily-Report/k46n-sa2m/

The underlying data that is used to generate this indicator contains identifying information and is exempt from publication as per NYC's Open Data Law.

2025

Department of Social Services (DSS) - Department of Homeless Services (DHS)

1819

Cost per day for single adult shelter facilities

The daily cost (per diem) per person or family for privately run facilities, including Tier IIs, hotels, and cluster facilities, providing overnight shelter to homeless single adults or families. It is the average cost for all units occupied at a given point in time.

DHS Budget Office

No, the underlying data is exempt from publication as per NYC's Open Data Law.

The underlying data that is used to generate this indicator is not available in a format that is suitable for Open Data.

2025

Department of Social Services (DSS) - Department of Homeless Services (DHS)

1830

Average length of stay — Single adults in shelter (days)

The average number of days an adult has spent in the DHS shelter services system during the reporting period, excluding clients in Safe Havens and Veterans short-term housing. Non-consecutive days spent in shelter are counted as one stay in the average calculation.

DHS CARES Database

Partially

https://data.cityofnewyork.us/Social-Services/Local-Law-19-of-1999-Report-Monthly-Placements/5284-7vfz

The underlying data that is used to generate this indicator contains identifying information and is exempt from publication as per NYC's Open Data Law.

2025

Department of Social Services (DSS) - Department of Homeless Services (DHS)

1832

Single adults exiting to permanent housing

The number of single adults relocated to permanent housing from shelters, including both subsidized and unsubsidized permanent housing placements, excluding clients in Safe Havens and Veterans short-term housing. A placement is counted as an exit to permanent housing if the client remains out of shelter for at least 30 days.

DHS CARES Database

Partially

https://data.cityofnewyork.us/Social-Services/Local-Law-19-of-1999-Report-Monthly-Placements/5284-7vfz/

The underlying data that is used to generate this indicator contains identifying information and is exempt from publication as per NYC's Open Data Law.

2025

Department of Social Services (DSS) - Department of Homeless Services (DHS)

1834

Single adults who exited to permanent housing and returned to the DHS shelter services system within one year (%)

The percent of those single adults, excluding clients in Safe Havens and Veterans short-term housing, placed into permanent housing in the prior fiscal year who returned to the DHS shelter services system within one year. To be counted as an exit to permanent housing, the client must remain out of shelter following placement for at least 30 days.

DHS CARES Database

No, the underlying data is exempt from publication as per NYC's Open Data Law.

The underlying data that is used to generate this indicator contains identifying information and is exempt from publication as per NYC's Open Data Law.

2025

Department of Social Services (DSS) - Department of Homeless Services (DHS)

4192

Average school attendance rate for children in the DHS shelter services system (%)

The rate of actual attendance per number of school days per month, based on total number of school-aged children who have attendance/registration records.

DHS CARES Database and DOE ATS

Partially

https://data.cityofnewyork.us/Social-Services/DHS-Data-Dashboard/5e9h-x6ak/

The underlying data that is used to generate this indicator contains identifying information and is exempt from publication as per NYC's Open Data Law.

2025

Department of Social Services (DSS) - Department of Homeless Services (DHS)

4193

Families initially placed in shelter in the borough of their youngest school-aged child’s school address (%)

The percent of families provided with shelter that have identified their youngest school-aged child’s school, and were placed in the borough of that school.

DHS CARES Database

Partially

https://data.cityofnewyork.us/Social-Services/DHS-Data-Dashboard/5e9h-x6ak/

The underlying data that is used to generate this indicator contains identifying information and is exempt from publication as per NYC's Open Data Law.

2025

Department of Social Services (DSS) - Department of Homeless Services (DHS)

4198

Average number of families with children in shelters per day

The average daily census of families with children in shelter at noon for the month. Does not include families that may not yet be assigned or are in transition to shelter at noon and those placed in overnight facilities.

DHS CARES Database

Partially

https://data.cityofnewyork.us/Social-Services/DHS-Daily-Report/k46n-sa2m/

The underlying data that is used to generate this indicator contains identifying information and is exempt from publication as per NYC's Open Data Law.

2025

Department of Social Services (DSS) - Department of Homeless Services (DHS)

4199

Average number of adult families in shelters per day

The average daily census of adult families in shelter at noon for the month. Does not include families that may not yet be assigned or are in transition to shelter at noon and those placed in overnight facilities.

DHS CARES Database

Partially

https://data.cityofnewyork.us/Social-Services/DHS-Daily-Report/k46n-sa2m/

The underlying data that is used to generate this indicator contains identifying information and is exempt from publication as per NYC's Open Data Law.

2025

Department of Social Services (DSS) - Department of Homeless Services (DHS)

4397

Adult families entering the DHS shelter services system

Adult families determined to be eligible for shelter.

DHS CARES Database

Partially

https://data.cityofnewyork.us/Social-Services/FWC-and-AF-Monthly-Eligibility-Rate/985h-mtct/

The underlying data that is used to generate this indicator contains identifying information and is exempt from publication as per NYC's Open Data Law.

2025

Department of Social Services (DSS) - Department of Homeless Services (DHS)

4398

Families with children entering the DHS shelter services system

Families with children determined to be eligible for shelter.

DHS CARES Database

Partially

https://data.cityofnewyork.us/Social-Services/FWC-and-AF-Monthly-Eligibility-Rate/985h-mtct/

The underlying data that is used to generate this indicator contains identifying information and is exempt from publication as per NYC's Open Data Law.

2025

Department of Social Services (DSS) - Department of Homeless Services (DHS)

4400

Average length of stay — Adult families in shelters (days)

The average number of days adult families spend in shelter, excluding overnight facilities, from their first date of application. Families who leave the DHS shelter system for more than 30 days are considered new applicants.

DHS CARES Database

Partially

https://data.cityofnewyork.us/Social-Services/Local-Law-19-of-1999-Report-Monthly-Placements/5284-7vfz

The underlying data that is used to generate this indicator contains identifying information and is exempt from publication as per NYC's Open Data Law.

2025

Department of Social Services (DSS) - Department of Homeless Services (DHS)

4401

Average length of stay — Families with children in shelter (days)

The average number of days families with children spend in shelter, excluding overnight facilities, from their first date of application. Families who leave the DHS shelter system for more than 30 days are considered new applicants.

DHS CARES Database

Partially

https://data.cityofnewyork.us/Social-Services/Local-Law-19-of-1999-Report-Monthly-Placements/5284-7vfz

The underlying data that is used to generate this indicator contains identifying information and is exempt from publication as per NYC's Open Data Law.

2025

Department of Social Services (DSS) - Department of Homeless Services (DHS)

4402

Adult families who exited to permanent housing and returned to the DHS shelter services system within one year (%)

The percent of those adult families placed into permanent housing in the prior fiscal year who returned to the DHS shelter services system within one year. To be counted as an exit to permanent housing, the client must remain out of shelter following placement for at least 30 days.

DHS CARES Database

No, the underlying data is exempt from publication as per NYC's Open Data Law.

The underlying data that is used to generate this indicator contains identifying information and is exempt from publication as per NYC's Open Data Law.

2025

Department of Social Services (DSS) - Department of Homeless Services (DHS)

4403

Families with children who exited to permanent housing and returned to the DHS shelter services system within one year (%)

The percent of those families with children placed into permanent housing in the prior fiscal year who returned to the DHS shelter services system within one year. To be counted as an exit to permanent housing, the client must remain out of shelter following placement for at least 30 days.

DHS CARES Database

No, the underlying data is exempt from publication as per NYC's Open Data Law.

The underlying data that is used to generate this indicator contains identifying information and is exempt from publication as per NYC's Open Data Law.

2025

Department of Social Services (DSS) - Department of Homeless Services (DHS)

5949

Average wait time to speak with a customer service agent (minutes)

The average time in minutes from the time a customer meets with a greeter or information desk representative until he or she is met by a customer service representative.

OFlow Database

The underlying data is owned by another agency or entity.

The underlying data that is used to generate this indicator contains identifying information and is exempt from publication as per NYC's Open Data Law.

2025

Department of Social Services (DSS) - Department of Homeless Services (DHS)

5955

Letters responded to within 14 days (%)

The percentage of letters answered in 14 calendar days or less. Responses are substantive and adequately address the question/issue raised by the customer. However, for complex inquiries that require research and additional action on the part of the agency, an acknowledgement which includes a description of the next step, as well as an estimated time frame for completion, is considered acceptable and is also reported as part of the 14 day response. Agencies track the additional time until a customer has a complete and full response.

HRA Office of Constituent Services (OCS)

No, the underlying data is exempt from publication as per NYC's Open Data Law.

The underlying data that is used to generate this indicator is not available in a format that is suitable for Open Data.

2025

Department of Social Services (DSS) - Department of Homeless Services (DHS)

5957

E-mails responded to within 14 days (%)

The percentage of emails answered in 14 calendar days or less. Responses are substantive and adequately address the question/issue raised by the customer. However, for complex inquiries that require research and additional action on the part of the agency, an acknowledgement which includes a description of the next step, as well as an estimated time frame for completion, is considered acceptable and is also reported as part of the 14 day response. Agencies track the additional time until a customer has a complete and full response.

HRA Office of Constituent Services (OCS)

No, the underlying data is exempt from publication as per NYC's Open Data Law.

The underlying data that is used to generate this indicator is not available in a format that is suitable for Open Data.

2025

Department of Social Services (DSS) - Department of Homeless Services (DHS)

5963

Completed requests for interpretation

The sum of requests for interpretation using a language other than English fulfilled by the agency via telephone (including Language Line, call centers, offices/reception desks and 311 transfer calls) and via face-to-face interaction with bilingual employees or contracted interpreters. Note that unique requests for interpretation are not available for on-site Spanish interpretation services provided at a number of DHS locations and, as a result, are not included in this metric.

Interpretation provider invoices

No, the underlying data is exempt from publication as per NYC's Open Data Law.

The underlying data that is used to generate this indicator contains identifying information and is exempt from publication as per NYC's Open Data Law.

2025

Department of Social Services (DSS) - Department of Homeless Services (DHS)

10316

Families with children receiving public assistance (average) (%)

The percentage of families with children who have been determined eligible for shelter and have either applied for or are currently receiving public assistance.

DHS CARES database and Welfare Management System database

No, the underlying data is exempt from publication as per NYC's Open Data Law.

The underlying data that is used to generate this indicator contains identifying information and is exempt from publication as per NYC's Open Data Law.

2025

Department of Social Services (DSS) - Department of Homeless Services (DHS)

10317

Adult shelter inspections with safety, maintenance or cleanliness deficiencies per 1,000 beds

Total number of inspections with safety, maintenance or cleanliness deficiencies, per 1000 beds, noted in inspections carried out by a court appointed inspection team to ensure shelters meet court-mandated standards. Inspections take place in adult shelters semi-annually.

DHS Facilities Maintenance and Development

No, the underlying data is exempt from publication as per NYC's Open Data Law.

The underlying data that is used to generate this indicator is not available in a format that is suitable for Open Data.

2025

Department of Social Services (DSS) - Department of Homeless Services (DHS)

10462

Workplace injuries reported

All incidents resulting in a workers' compensation or line of duty injury claim regardless of whether or not time is lost.

DSS Office of Human Resources Solutions

No, the underlying data is exempt from publication as per NYC's Open Data Law.

The underlying data that is used to generate this indicator contains identifying information and is exempt from publication as per NYC's Open Data Law.

2025

Department of Social Services (DSS) - Department of Homeless Services (DHS)

10871

Single adults who exited to permanent housing and returned to the DHS shelter services system within one year — Subsidized placement

The percent of those single adults, excluding clients in Safe Havens and Veterans short-term housing, placed into subsidized permanent housing in the prior fiscal year who returned to the DHS shelter services system within one year. To be counted as an exit to permanent housing, the client must remain out of shelter following placement for at least 30 days.

DHS CARES Database

No, the underlying data is exempt from publication as per NYC's Open Data Law.

The underlying data that is used to generate this indicator contains identifying information and is exempt from publication as per NYC's Open Data Law.

2025

Department of Social Services (DSS) - Department of Homeless Services (DHS)

10872

Single adults who exited to permanent housing and returned to the DHS shelter services system within one year — Unsubsidized placement

The percent of those single adults, excluding clients in Safe Havens and Veterans short-term housing, placed into unsubsidized permanent housing in the prior fiscal year who returned to the DHS shelter services system within one year. To be counted as an exit to permanent housing, the client must remain out of shelter following placement for at least 30 days.

DHS CARES Database

No, the underlying data is exempt from publication as per NYC's Open Data Law.

The underlying data that is used to generate this indicator contains identifying information and is exempt from publication as per NYC's Open Data Law.

2025

Department of Social Services (DSS) - Department of Homeless Services (DHS)

10873

Families with children who exited to permanent housing and returned to the DHS shelter services system within one year — Subsidized placement

The percent of those families with children placed into subsidized permanent housing in the prior fiscal year who returned to the DHS shelter services system within one year. To be counted as an exit to permanent housing, the client must remain out of shelter following placement for at least 30 days.

DHS CARES Database

No, the underlying data is exempt from publication as per NYC's Open Data Law.

The underlying data that is used to generate this indicator contains identifying information and is exempt from publication as per NYC's Open Data Law.

2025

Department of Social Services (DSS) - Department of Homeless Services (DHS)

10874

Families with children who exited to permanent housing and returned to the DHS shelter services system within one year — Unsubsidized placement

The percent of those families with children placed into unsubsidized permanent housing in the prior fiscal year who returned to the DHS shelter services system within one year. To be counted as an exit to permanent housing, the client must remain out of shelter following placement for at least 30 days.

DHS CARES Database

No, the underlying data is exempt from publication as per NYC's Open Data Law.

The underlying data that is used to generate this indicator contains identifying information and is exempt from publication as per NYC's Open Data Law.

2025

Department of Social Services (DSS) - Department of Homeless Services (DHS)

10875

Adult families who exited to permanent housing and returned to the DHS shelter services system within one year — Subsidized placement

The percent of those adult families placed into subsidized permanent housing in the prior fiscal year who returned to the DHS shelter services system within one year. To be counted as an exit to permanent housing, the client must remain out of shelter following placement for at least 30 days.

DHS CARES Database

No, the underlying data is exempt from publication as per NYC's Open Data Law.

The underlying data that is used to generate this indicator contains identifying information and is exempt from publication as per NYC's Open Data Law.

2025

Department of Social Services (DSS) - Department of Homeless Services (DHS)

10876

Adult families who exited to permanent housing and returned to the DHS shelter services system within one year — Unsubsidized placement

The percent of those adult families placed into unsubsidized permanent housing in the prior fiscal year who returned to the DHS shelter services system within one year. To be counted as an exit to permanent housing, the client must remain out of shelter following placement for at least 30 days.

DHS CARES Database

No, the underlying data is exempt from publication as per NYC's Open Data Law.

The underlying data that is used to generate this indicator contains identifying information and is exempt from publication as per NYC's Open Data Law.

2025

Department of Social Services (DSS) - Department of Homeless Services (DHS)

10944

Adult families exiting to permanent housing

The number of adult families relocated to permanent housing from shelters, including both subsidized and unsubsidized permanent housing placements. A placement is counted as an exit to permanent housing if the client remains out of shelter for at least 30 days.

DHS CARES Database

Partially

https://data.cityofnewyork.us/Social-Services/Local-Law-19-of-1999-Report-Monthly-Placements/5284-7vfz/

The underlying data that is used to generate this indicator contains identifying information and is exempt from publication as per NYC's Open Data Law.

2025

Department of Social Services (DSS) - Department of Homeless Services (DHS)

10945

Adult families exiting to permanent housing — Subsidized

The number of adult families relocated to subsidized permanent housing from shelters. A placement is counted as an exit to permanent housing if the client remains out of shelter for at least 30 days.

DHS CARES Database

No, the underlying data is exempt from publication as per NYC's Open Data Law.

The underlying data that is used to generate this indicator contains identifying information and is exempt from publication as per NYC's Open Data Law.

2025

Department of Social Services (DSS) - Department of Homeless Services (DHS)

10946

Adult families exiting to permanent housing — Unsubsidized

The number of adult families relocated to unsubsidized permanent housing from shelters. A placement is counted as an exit to permanent housing if the client remains out of shelter for at least 30 days.

DHS CARES Database

No, the underlying data is exempt from publication as per NYC's Open Data Law.

The underlying data that is used to generate this indicator contains identifying information and is exempt from publication as per NYC's Open Data Law.

2025

Department of Social Services (DSS) - Department of Homeless Services (DHS)

10947

Families with children exiting to permanent housing

The number of families with children relocated to permanent housing from shelters, including both subsidized and unsubsidized permanent housing placements. A placement is counted as an exit to permanent housing if the client remains out of shelter for at least 30 days.

DHS CARES Database

Partially

https://data.cityofnewyork.us/Social-Services/Local-Law-19-of-1999-Report-Monthly-Placements/5284-7vfz/

The underlying data that is used to generate this indicator contains identifying information and is exempt from publication as per NYC's Open Data Law.

2025

Department of Social Services (DSS) - Department of Homeless Services (DHS)

10948

Families with children exiting to permanent housing — Subsidized

The number of families with children relocated to subsidized permanent housing from shelters. A placement is counted as an exit to permanent housing if the client remains out of shelter for at least 30 days.

DHS CARES Database

No, the underlying data is exempt from publication as per NYC's Open Data Law.

The underlying data that is used to generate this indicator contains identifying information and is exempt from publication as per NYC's Open Data Law.

2025

Department of Social Services (DSS) - Department of Homeless Services (DHS)

10949

Families with children exiting to permanent housing — Unsubsidized

The number of families with children relocated to unsubsidized permanent housing from shelters. A placement is counted as an exit to permanent housing if the client remains out of shelter for at least 30 days.

DHS CARES Database

No, the underlying data is exempt from publication as per NYC's Open Data Law.

The underlying data that is used to generate this indicator contains identifying information and is exempt from publication as per NYC's Open Data Law.

2025

Department of Social Services (DSS) - Department of Homeless Services (DHS)

10950

Single adults exiting to permanent housing — Subsidized

The number of single adults relocated to permanent subsidized housing from shelters, excluding clients in Safe Havens and Veterans short-term housing. A placement is counted as an exit to permanent housing if the client remains out of shelter for at least 30 days.

DHS CARES Database

No, the underlying data is exempt from publication as per NYC's Open Data Law.

The underlying data that is used to generate this indicator contains identifying information and is exempt from publication as per NYC's Open Data Law.

2025

Department of Social Services (DSS) - Department of Homeless Services (DHS)

10951

Single adults exiting to permanent housing — Unsubsidized

The number of single adults relocated to unsubsidized permanent housing from shelters, excluding clients in Safe Havens and Veterans short-term housing. A placement is counted as an exit to permanent housing if the client remains out of shelter for at least 30 days.

DHS CARES Database

No, the underlying data is exempt from publication as per NYC's Open Data Law.

The underlying data that is used to generate this indicator contains identifying information and is exempt from publication as per NYC's Open Data Law.

2025

Department of Social Services (DSS) - Department of Homeless Services (DHS)

10955

HOME-STAT clients referred to placement into permanent housing, transitional housing and other settings

This indicator reflects the number of unduplicated HOME-STAT clients who were placed at any time during the year into the following settings:
• Permanent housing includes supportive housing, public housing, independent living, adult home/nursing home, mental health community residence, family reunification, Veterans Affairs Supportive Housing, and other permanent housing settings.
• Transitional housing includes safe havens, stabilization beds, shelters, and other transitional housing settings.
• Settings other than transitional or permanent housing include drop-in centers, detox centers, hospitals, or intake facilities.

StreetSmart

Partially

https://data.cityofnewyork.us/Social-Services/DHS-Data-Dashboard/5e9h-x6ak/

The underlying data that is used to generate this indicator contains identifying information and is exempt from publication as per NYC's Open Data Law.

2025

Department of Social Services (DSS) - Department of Homeless Services (DHS)

11013

Cost per day for family shelter facilities — Adult families

The daily cost (per diem) per person or family for privately run facilities, including Tier IIs, hotels, and cluster facilities, providing overnight shelter to homeless single adults or families. It is the average cost for all units occupied at a given point in time.

DHS Budget Office

No, the underlying data is exempt from publication as per NYC's Open Data Law.

The underlying data that is used to generate this indicator is not available in a format that is suitable for Open Data.

2025

Department of Social Services (DSS) - Department of Homeless Services (DHS)

11014

Cost per day for family shelter facilities — Families with children

The daily cost (per diem) per person or family for privately run facilities, including Tier IIs, hotels, and cluster facilities, providing overnight shelter to homeless single adults or families. It is the average cost for all units occupied at a given point in time.

DHS Budget Office

No, the underlying data is exempt from publication as per NYC's Open Data Law.

The underlying data that is used to generate this indicator is not available in a format that is suitable for Open Data.

2025

Department of Social Services (DSS) - Department of Homeless Services (DHS)

11255

Serious incidents in the adult shelter system, per 1,000 residents

The number of serious incidents during the reporting year, per 1,000 residents in the adult shelter system. Serious incidents are those that affect the well-being of shelter residents or staff. They include both onsite incidents at the shelter as well as notification of offsite incidents involving shelter residents. All serious incidents are reported to the New York State Office of Temporary and Disability Assistance (OTDA).

DHS CARES Database

No, the underlying data is exempt from publication as per NYC's Open Data Law.

The underlying data that is used to generate this indicator contains identifying information and is exempt from publication as per NYC's Open Data Law.

2025

Department of Social Services (DSS) - Department of Homeless Services (DHS)

11256

Serious violent incidents in the adult shelter system, per 1,000 residents

The number of violent serious incidents during the reporting year, per 1,000 residents in the adult shelter system. Violent serious incidents are a subset of serious incidents that affect the safety of shelter residents or staff and are reported to the New York State Office of Temporary and Disability Assistance (OTDA).

DHS CARES Database

No, the underlying data is exempt from publication as per NYC's Open Data Law.

The underlying data that is used to generate this indicator contains identifying information and is exempt from publication as per NYC's Open Data Law.

2025

Department of Social Services (DSS) - Department of Homeless Services (DHS)

11257

Serious incidents in the adult family shelter system, per 1,000 residents

The number of serious incidents during the reporting year, per 1,000 residents in the adult family shelter system. Serious incidents are those that affect the well-being of shelter residents or staff. They include both onsite incidents at the shelter as well as notification of offsite incidents involving shelter residents. All serious incidents are reported to the New York State Office of Temporary and Disability Assistance (OTDA).

DHS CARES Database

No, the underlying data is exempt from publication as per NYC's Open Data Law.

The underlying data that is used to generate this indicator contains identifying information and is exempt from publication as per NYC's Open Data Law.

2025

Department of Social Services (DSS) - Department of Homeless Services (DHS)

11258

Serious violent incidents in the adult family shelter system, per 1,000 residents

The number of violent serious incidents during the reporting year, per 1,000 residents in the adult family shelter system. Violent serious incidents are a subset of serious incidents that affect the safety of shelter residents or staff and are reported to the New York State Office of Temporary and Disability Assistance (OTDA).

DHS CARES Database

No, the underlying data is exempt from publication as per NYC's Open Data Law.

The underlying data that is used to generate this indicator contains identifying information and is exempt from publication as per NYC's Open Data Law.