NYC Open Data Plan: Mayor's Management Report (MMR) Indicators

2025

NYC Emergency Management (NYCEM)

2564

Full-scale and functional exercises/drills

The number of field exercises (full-scale and functional drills that evaluate the mobilization of response to various incident types) held by the agency.

NYCEM Readiness Bureau

No, the underlying data is exempt from publication as per NYC's Open Data Law.

The data at more granularity contains sensitive information that could prevent a security risk by revealing patterns, capabilities, and anticipated public safety response actions that are part of City's emergency preparedness activities.

2025

NYC Emergency Management (NYCEM)

2565

Tabletop exercises

The number of tabletop discussions and/or simulations of various emergency situations, designed to familiarize personnel with their roles and responsibilities, conducted by the agency.

NYCEM Readiness Bureau

No, the underlying data is exempt from publication as per NYC's Open Data Law.

The data at more granularity contains sensitive information that could prevent a security risk by revealing patterns, capabilities, and anticipated public safety response actions that are part of City's emergency preparedness activities.

2025

NYC Emergency Management (NYCEM)

2566

Participation in drills coordinated by other agencies or organizations

The number of drills and exercises that NYCEM staff participate in with other agencies (federal, state and local), jurisdictions and entities (private and nonprofit).

NYCEM Readiness Bureau

The underlying data is owned by another agency or entity.

This metric pertains to drills and exercises coordinated and managed by external agencies in which NYCEM staff participate.

2025

NYC Emergency Management (NYCEM)

2567

Participants at instructor-led emergency management training sessions

The total number of City, state and federal government employees and non-profit or private-sector individuals working in an emergency management related field taking part in NYCEM-sponsored training programs related to emergency response, including Incident Command System training sessions.

NYCEM Readiness Bureau

No, the underlying data is exempt from publication as per NYC's Open Data Law.

This data contains sensitive personally identifying information. The underlying data pertains to NYC agencies and organizations.

2025

NYC Emergency Management (NYCEM)

2586

Community Emergency Response Team volunteer hours

Number of hours Community Emergency Response Team (CERT) members volunteer. CERTs are community-based nonprofit organizations whose members have completed disaster preparedness and basic response skills training required for certification.

NYCEM Community Engagement Bureau

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

NYCEM is evaluating this dataset.

2025

NYC Emergency Management (NYCEM)

6527

Letters responded to within 14 days (%)

The percentage of letters answered in 14 calendar days or less. Responses are substantive and adequately address the question/issue raised by the customer. However, for complex inquiries that require research and additional action on the part of the agency, an acknowledgement which includes a description of the next step, as well as an estimated time frame for completion, is considered acceptable and is also reported as part of the 14 day response. Agencies track the additional time until a customer has a complete and full response.

NYCEM Office of Business Operations

No, the underlying data is exempt from publication as per NYC's Open Data Law.

No underlying dataset exists for these metrics.

2025

NYC Emergency Management (NYCEM)

6529

E-mails responded to within 14 days (%)

The percentage of emails answered in 14 calendar days or less. Responses are substantive and adequately address the question/issue raised by the customer. However, for complex inquiries that require research and additional action on the part of the agency, an acknowledgement which includes a description of the next step, as well as an estimated time frame for completion, is considered acceptable and is also reported as part of the 14 day response. Agencies track the additional time until a customer has a complete and full response.

NYCEM Office of Business Operations

No, the underlying data is exempt from publication as per NYC's Open Data Law.

No underlying dataset exists for these metrics.

2025

NYC Emergency Management (NYCEM)

6633

Community Emergency Response Team members recruited

The number of members of community-based, non-profit organizations that have been recruited for disaster preparedness and basic response skills as part of a Community Emergency Response Team (CERT).

NYCEM Community Engagement Bureau

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

NYCEM is evaluating this dataset.

2025

NYC Emergency Management (NYCEM)

9287

Notify NYC messages issued

The total number of messages issued about extreme weather, travel disruptions, cancellations, closings or other emergency incidents monitored from the 24/7/365 NYCEM Watch Command. Notify NYC messages include emergency alerts and notifications about high impact events, public health advisories, public school closings and unscheduled suspension of parking rules.

NYCEM Response Bureau

Yes

https://data.cityofnewyork.us/Public-Safety/NYCEM-Emergency-Notifications/8vv7-7wx3/about_data

2025

NYC Emergency Management (NYCEM)

9292

Instructor-led emergency management training sessions

The number of instructor-led emergency management training sessions hosted, sponsored or delivered by NYCEM that City, state, and federal government employees and non-profit or private-sector individuals working in an emergency management-related field have attended.

NYCEM Readiness Bureau

No, the underlying data is exempt from publication as per NYC's Open Data Law.

This data contains sensitive information related to citywide emergency plans and operations.

2025

NYC Emergency Management (NYCEM)

9309

Interagency meetings held during field responses

The number of in the field on-site conferences held by NYCEM with other responding agencies. May represent multiple interagency conferences per field response.

NYCEM Response Bureau

No, the underlying data is exempt from publication as per NYC's Open Data Law.

Data contains significant amount of exempt information that does not exist in a machine readable format, and producing it would impose an undue financial and administrative burden to the agency.

2025

NYC Emergency Management (NYCEM)

10170

Average time from incident to issuing of Notify NYC message (minutes:seconds)

The amount of time, in minutes and seconds, from the beginning of an emergency incident to NYCEM Watch Command issuing a notification message via Notify NYC.

NYCEM Response Bureau

No, the underlying data is exempt from publication as per NYC's Open Data Law.

Data contains significant amount of exempt information that does not exist in a machine readable format, and producing it would impose an undue financial and administrative burden to the agency.

2025

NYC Emergency Management (NYCEM)

10171

Subscribers to Notify NYC, CorpNet, Advance Warning System, and Community Preparedness Newsletter

The total number of subscribers to NYCEM's messaging and alert services.

NYCEM External Affairs Bureau

No, the underlying data is exempt from publication as per NYC's Open Data Law.

Making this underlying data public is not appropriate because 1) much of the data belongs to other public safety agencies, such as NYPD and FDNY, or 2) would otherwise compromise the City's public safety efforts as these datasets reflect internal deliberate

2025

NYC Emergency Management (NYCEM)

10174

Participants at emergency preparedness education sessions

The total number of people who attended NYCEM-sponsored emergency preparedness events, including Community Emergency Response Team (CERT) seminars, public preparedness presentations for residents and community groups, preparedness activities conducted at outreach fairs and preparedness in the workplace presentations.

NYCEM Community Engagement Bureau

Yes

https://data.cityofnewyork.us/Public-Safety/Ready-NY-Events/hyur-qpyf/about_data

2025

NYC Emergency Management (NYCEM)

12321

Online emergency management courses completed through Learning Management System

All online courses taken through the NYCEM Academy Learning Management System. Courses are taken by internal staff and agency partners.

NYCEM Readiness Bureau

No, the underlying data is exempt from publication as per NYC's Open Data Law.

This data contains sensitive information related to citywide emergency plans and operations.

2025

NYC Emergency Management (NYCEM)

12502

Community Emergency Response Team deployments

Number of deployments for Community Emergency Response Team (CERT) volunteer members. CERTs are community-based nonprofit organizations whose members have completed disaster preparedness and basic response skills training required for certification.

NYCEM Community Engagement Bureau

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

NYCEM is evaluating this dataset.

2025

NYC Emergency Management (NYCEM)

13701

Know Your Zone webpage views

Number of times the Know Your Zone webpage was viewed online at https://www1.nyc.gov/assets/em/html/know-your-zone/knowyourzone.html.

NYCEM External Affairs Bureau

Yes

https://data.cityofnewyork.us/Environment/Hurricane-Inundation-by-Evacuation-Zone/uk9f-6y9n/about_data

NYCEM is not publishing visitation counts instead we published evacuation zones for the public.

2025

NYC Emergency Management (NYCEM)

13848

Community events participated in

Number of community events NYCEM staff attend to train New Yorkers on emergency preparedness, including Ready NY events.

Community Engagement Bureau

Yes

https://data.cityofnewyork.us/Public-Safety/Ready-NY-Events/hyur-qpyf/about_data

2025

Office of Administrative Trials and Hearings (OATH)

3215

OATH Trials Division settlement rate (%)

The percentage of cases that are disposed of by settlement, either at the referring agency or at the OATH Trials Division out of the total number of all cases processed.

OATH Tribunal Calendar Unit

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

2025

Office of Administrative Trials and Hearings (OATH)

3217

OATH Trials Division cases with decisions issued within 45 business days (%)

The percent of OATH Trials Division cases for which decisions were issued within the targeted number of business days after the record was closed out of the total number of cases conducted and closed.

OATH Tribunal Calendar Unit

Partially

https://data.cityofnewyork.us/d/y3hw-z6bm

This information can be obtained on Open Data, but it is presented in a disagregated form. Each case is listed on Open Data and the fields names for reference are Trial Date, Record Close Date, Report Issued Date, etc.

2025

Office of Administrative Trials and Hearings (OATH)

3218

OATH Trials Division facts and conclusions adopted by agencies (%)

The percent of facts and conclusions issued by the OATH Trials Division that were accepted and adopted by agency heads out of the total number of trials conducted.

OATH Tribunal Calendar Unit

Partially

https://data.cityofnewyork.us/d/y3hw-z6bm

This information can be obtained on Open Data, but it is presented in a disaggregated form. Each case is listed on Open Data with its outcome status under the column labeled "Agency Head Decision"

2025

Office of Administrative Trials and Hearings (OATH)

3227

Cases filed at OATH Trials Division

The total number of cases filed at the OATH Trials Division.

OATH Tribunal Calendar Unit

Yes

https://data.cityofnewyork.us/d/y3hw-z6bm

This information can be obtained on Open Data, but it is presented in a disaggregated form. Each case filed at OATH is listed on Open Data and the date the case was filed can be found in the field labeled "Opened"

2025

Office of Administrative Trials and Hearings (OATH)

3235

Cases closed at OATH Trials Division

The total number of cases closed at the OATH Trials Division.

OATH Tribunal Calendar Unit

Yes

https://data.cityofnewyork.us/d/y3hw-z6bm

This information can be obtained on Open Data, but it is presented in a disaggregated form. Each case closed at OATH is listed on Open Data and the closure date can be found in the field labeled "Record Closed"

2025

Office of Administrative Trials and Hearings (OATH)

3239

Cases processed per Administrative Law Judge

The average number of cases closed by each Administrative Law Judge (ALJ) at the OATH Trials Division.

OATH Tribunal Calendar Unit

Partially

https://data.cityofnewyork.us/d/y3hw-z6bm

This information can be obtained Open Data but it is presented in a disaggregated form. Each case processed at OATH is listed on Open Data.

2025

Office of Administrative Trials and Hearings (OATH)

6483

Letters responded to within 14 days (%)

The percentage of letters answered in 14 calendar days or less. Responses are substantive and adequately address the question/issue raised by the customer. However, for complex inquiries that require research and additional action on the part of the agency, an acknowledgement which includes a description of the next step, as well as an estimated time frame for completion, is considered acceptable and is also reported as part of the 14 day response. Agencies track the additional time until a customer has a complete and full response.

Office of Administrative Trials and Hearings

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

2025

Office of Administrative Trials and Hearings (OATH)

6485

E-mails responded to within 14 days (%)

The percentage of emails answered in 14 calendar days or less. Responses are substantive and adequately address the question/issue raised by the customer. However, for complex inquiries that require research and additional action on the part of the agency, an acknowledgement which includes a description of the next step, as well as an estimated time frame for completion, is considered acceptable and is also reported as part of the 14 day response. Agencies track the additional time until a customer has a complete and full response.

Office of Administrative Trials and Hearings

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

2025

Office of Administrative Trials and Hearings (OATH)

6493

Completed requests for interpretation

The sum of all requests for interpretation using a language other than English fulfilled by the agency via telephone (including Language Line, call centers, offices/reception desks and 311 transfer calls) and via face-to-face interaction with bilingual employees or contracted interpreters.

Office of Administrative Trials and Hearings

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

2025

Office of Administrative Trials and Hearings (OATH)

10911

Summonses received from the issuing agencies at OATH Hearings Division (total)

Total number of summonses received by the OATH Hearings Division from the agencies that issue the summonses, or notices of violation, for which it conducts hearings. This volume includes all such documents received by the OATH Hearings Division, having undertaken the activity previously administered by the Division’s three legacy sections, Environmental Control Board (ECB), Health, and Vehicles for Hire, and at the Department of Consumer Affairs.

OATH Hearings Division

Yes

https://data.cityofnewyork.us/d/jz4z-kudi

This information can be obtained Open Data, but it is presented in a disaggregated form. Each summons received is listed on Open Data.

2025

Office of Administrative Trials and Hearings (OATH)

10912

Summonses adjudicated

Total volume of hearings held by the OATH Hearings Division as it undertakes its responsibility to resolve administrative law violations issued by the more than two dozen agencies that issue them. The volume includes all hearings held by the OATH Hearings Division, having undertaken the hearings activity previously administered by the Division’s three legacy sections, Environmental Control Board (ECB), Health, and Vehicles for Hire, and at the Department of Consumer Affairs.

OATH Hearings Division

Yes

https://data.cityofnewyork.us/d/jz4z-kudi

This information can be obtained Open Data, but it is presented in a disaggregated form. Each summons has a hearing date under the column labeled "Hearing Date" and "Hearing Result".

2025

Office of Administrative Trials and Hearings (OATH)

10913

Defenses submitted by mail (%)

The percentage distribution of Remote Hearings/submissions conducted by OATH that were selected by respondents as a mail defense submission, in which they can contest charges by submitting their defense and supporting documents by mail at their convenience without having to appear in person.

OATH Hearings Division

Yes

https://data.cityofnewyork.us/d/jz4z-kudi

This information can be obtained on Open Data, but it is presented in a disaggregated form. Hearings by phone or submissions for hearings by mail or on-line (one-click) can be found under the column labeled Decision Location.

2025

Office of Administrative Trials and Hearings (OATH)

10914

OATH one-click online submissions (% of total remote hearings/submissions)

The indicator is the percentage of total number of all Remote Hearings/Submissions that were One-Click online submissions, in which a respondent can contest charges by submitting their defense and supporting documents by computer at their convenience without having to appear in person.

OATH Hearings Division

Yes

https://data.cityofnewyork.us/d/jz4z-kudi

This information can be obtained on Open Data, but it is presented in a disaggregated form. Hearings by phone or submissions for hearings by mail or on-line (one-click) can be found under the column labeled Decision Location.

2025

Office of Administrative Trials and Hearings (OATH)

10915

OATH hearings by phone (%)

The percentage distribution of activity in response to OATH Hearings by Phone that the agency offers. The indicator is the percentage of total remote hearings that the use of this type of remote, or alternative, hearing represented during the period being reported. Hearings by remote means are part of OATH’s and the City’s effort to enable those who receive violations to respond at their convenience and without having to appear for a hearing.

OATH Hearings Division

Yes

https://data.cityofnewyork.us/d/jz4z-kudi

This information can be obtained on Open Data, but it is presented in a disaggregated form. Hearings by phone or submissions for hearings by mail or on-line (one-click) can be found under the column labeled Decision Location.

2025

Office of Administrative Trials and Hearings (OATH)

10976

Pre-hearing activities at OATH Hearings Division (total)

Total of all summonses that resulted in either an Admission Prior to Hearing, a Stipulation, a Cure, a Settlement or a Withdrawal before a hearing was held at the OATH Hearings Division.

OATH Trials Division

Partially

https://data.cityofnewyork.us/d/jz4z-kudi

This information can be obtained on Open Data, but it is presented in a disaggregated form. The Paid-Before-Hearing component of Pre-hearing Activities can be obtained from the individual summonses listed on Open Data by confirming that the Payment Date precedes the Hearing Date in the respective columns. However, other components of Pre-hearing Activities such as Cures, Stipulations and Settlements may not be discerable.

2025

Office of Administrative Trials and Hearings (OATH)

10982

Summonses processed at OATH Hearings Division (total)

Total of all defaults, live hearings, alternative hearings and motions to vacate processed at the OATH Hearings Division.

OATH Hearings Division

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

2025

Office of Administrative Trials and Hearings (OATH)

10990

Summonses with decision rendered at OATH Hearings Division

Total number of summonses heard and reaching a final decision at the OATH Hearings Division during the reporting period.

OATH Hearings Division

Partially

https://data.cityofnewyork.us/d/jz4z-kudi

This information can be obtained Open Data, but it is presented in a disaggregated form. Each summons has a decision date under columns labeled Hearing Date an Hearing Result.

2025

Office of Administrative Trials and Hearings (OATH)

10991

Average time from OATH Hearings Division hearing assignment to decision rendered (calendar days)

The average time decisions were pending at the OATH Hearings Division calculated by dividing the total number of days decisions were pending at the Hearings Division by the total number of summonses heard and having a decision rendered at the OATH Hearings Division during the reporting period.

OATH Hearings Division

Partially

https://data.cityofnewyork.us/d/jz4z-kudi

This information can be obtained Open Data but it is presented in a disaggregated form. Each case with a decision issued at OATH is listed on Open Data and the time from hearing assignment to decision rendered can be obtained from the data presented under the columns labeled "Hearing Date" and "Decision Date"

2025

Office of Administrative Trials and Hearings (OATH)

12396

Mediations administered for City employees

The total number of voluntary mediation sessions conducted by CCCR that were referred or requested by various city agencies to help manage and resolve an interpersonal workplace conflict.

Center for Creative Conflict Resolution

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

2025

Office of Administrative Trials and Hearings (OATH)

12397

Conflict resolution trainings administered for City employees

The total number of conflict resolution trainings conducted by CCCR that were requested by various city agencies in building internal conflict capacity and professional development for staff and management.

Center for Creative Conflict Resolution

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

2025

Office of Administrative Trials and Hearings (OATH)

12398

Coaching sessions for City personnel

The total number of voluntary individual conflict and leadership coaching sessions conducted by CCR that were referred or requested by city personnel seeking support with a workplace conflict.

Center for Creative Conflict Resolution

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

2025

Office of Administrative Trials and Hearings (OATH)

12399

Consultations for City personnel

The total number of individual consultations conducted by CCCR that were requested by city personnel seeking guidance for the development of an internal conflict resolution office, seeking mediation services or a restorative justice initiative, or, for strategic support with managing workplace conflict.

Center for Creative Conflict Resolution

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

2025

Office of Administrative Trials and Hearings (OATH)

12400

Restorative group sessions

The total number of restorative circles or group facilitation sessions conducted by CCCR that were provided as a community service option under the CJRA or for the Citywide roundtables, or were provided as requested or referred by city agencies seeking conflict resolution and other support for work groups.

Center for Creative Conflict Resolution

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

2025

Office of Administrative Trials and Hearings (OATH)

12401

Mediations administered for members of the public

The total number of voluntary mediation sessions conducted by CCCR that involve or were requested by members of the public, including through the MEND program that provides mediation for quality of life disputes between community members and bar/restaurants or small business commercial lease disputes.

Center for Creative Conflict Resolution

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

2025

Office of Administrative Trials and Hearings (OATH)

12402

Help Sessions conducted by OATH Help Center

Summonses for which respondent has had an active session with a Procedural Justice Coordinator (PJC).

Help Center/Ombudsman

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

2025

Office of Administrative Trials and Hearings (OATH)

12403

Defenses submitted by mail

The total number of all Remote Hearings/submissions that were mail defense submissions, in which a respondent can contest charges by submitting their defense and supporting documents by mail at their convenience without having to appear in person.

OATH Hearings Division

Yes

https://data.cityofnewyork.us/d/jz4z-kudi

This information can be obtained on Open Data, but it is presented in a disaggregated form. Hearings by phone or submissions for hearings by mail or on-line (one-click) can be found under the column labeled Decision Location.

2025

Office of Administrative Trials and Hearings (OATH)

12404

Hearings by phone

The total number of all Remote Hearings/submissions conducted by OATH that were selected by respondents as a Hearing by Phone, in which they can contest eligible charges by submitting their defense by telephone at their convenience without having to appear in person.

OATH Hearings Division

Yes

https://data.cityofnewyork.us/d/jz4z-kudi

This information can be obtained on Open Data, but it is presented in a disaggregated form. Hearings by phone or submissions for hearings by mail or on-line (one-click) can be found under the column labeled Decision Location.

2025

Office of Administrative Trials and Hearings (OATH)

12405

One-click online submissions

The total number of all Remote Hearings/submissions that were One-Click online submissions, in which a respondent can contest charges by submitting their defense and supporting documents by computer at their convenience without having to appear in person.

OATH Hearings Division

Yes

https://data.cityofnewyork.us/d/jz4z-kudi

This information can be obtained on Open Data, but it is presented in a disaggregated form. Hearings by phone or submissions for hearings by mail or on-line (one-click) can be found under the column labeled Decision Location.

2025

Office of Administrative Trials and Hearings (OATH)

13741

Average time for OATH Trials Division to issue decisions after records closed (business days)

The average number of business days it took the OATH Trials Division to issue a decision after the record is closed.

OATH Trials Division

Partially

https://data.cityofnewyork.us/d/jz4z-kudi

This information can be obtained on Open Data, but it is presented in a disaggregated form. Each case with a decision issued at OATH is listed on Open Data and the time to issue a decision can be obtained from the data in the column labeled "Record Closed" and "Report Issued"

2025

Office of Administrative Trials and Hearings (OATH)

13826

Participants who reported satisfaction with conflict resolution services

Of all surveyed participants, the percentage who reported being "satisfied" with the service or program they participated in with the Center.

Center for Creative Conflict Resolution Quarterly Report

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

2025

Office of Administrative Trials and Hearings (OATH)

13827

Average days after online request is made to initiate Help Center assistance

The number of calendar days from the date emailed request for Help Session is received to the date the Help Center responded to initiate the Help Session.

Help Center correspondence report

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

2025

Office of Administrative Trials and Hearings (OATH)

15205

Cases appointed to OATH Special Education Hearings Division

Total due process complaints filed with NYCDOE, including Individuals with Disabilities Education Act & Section 504, identified as cases, to which Special Education Hearing Officers are appointed. IDEA requires that students with disabilities get appropriate special education services. Section 504 prohibits discrimination against students or parents with disabilities.

Special Education Hearings Division

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.