NYC Open Data Plan: Mayor's Management Report (MMR) Indicators

2026

Department of Citywide Administrative Services (DCAS)

10260

New hires — Hispanic (%)

The number of newly hired people who identified themselves as Hispanic divided by the sum of all new hires in the mayoral agencies during the reporting period, represented as a percentage. The mayoral agencies included are the Offices of the Mayor, ACS, BIC, BSA, CCHR, CCRB, COIB, DCP, DCAS, DCLA, DCWP, DDC, DEP, DFTA, DOB, DOC, DOF, DOHMH, DOI, DOP, DORIS, DOT, DPR, DSNY, DVS, DYCD, FDNY, FISA, HPD, HRA, LAW, LPC, MOCS, NYCEM, NYCOA, NYCTC, NYPD, OATA, OATH, OLR, OMB, OPA, OTI, SBS, and TLC. Does not include DOE or public authorities and corporations.

DCAS Citywide Equity & Inclusion and DCAS Human Capital

Scheduled for publication

2026

Department of Citywide Administrative Services (DCAS)

10261

New hires — Asian/Pacific Islander (%)

The number of newly hired people who identified themselves as Asian/Pacific Islander divided by the sum of all new hires in the mayoral agencies during the reporting period, represented as a percentage. The mayoral agencies included are the Offices of the Mayor, ACS, BIC, BSA, CCHR, CCRB, COIB, DCP, DCAS, DCLA, DCWP, DDC, DEP, DFTA, DOB, DOC, DOF, DOHMH, DOI, DOP, DORIS, DOT, DPR, DSNY, DVS, DYCD, FDNY, FISA, HPD, HRA, LAW, LPC, MOCS, NYCEM, NYCOA, NYCTC, NYPD, OATA, OATH, OLR, OMB, OPA, OTI, SBS, and TLC. Does not include DOE or public authorities and corporations.

DCAS Citywide Equity & Inclusion and DCAS Human Capital

Scheduled for publication

2026

Department of Citywide Administrative Services (DCAS)

10389

Workplace injuries reported

All incidents during the reporting period resulting in a workers’ compensation or line of duty injury claim, regardless of whether or not time is lost. The number of incidents reported by DCAS, on a monthly basis, reflects the number of incidents that occurred. Employees may not report an injury at the time the incident occurred and may report it on a later date, resulting in a delay of the date an incident is reported.

DCAS Administration and DCAS Office of the General Counsel

No, the underlying data is exempt from publication as per NYC's Open Data Law.

This data is not published on the Open Data due to privacy concerns, as it may contain sensitive or personally identifiable information about individual employees. Disclosure of such data could violate privacy protections and is exempt from publication under the NYC Open Data Law (§ 23-501(g))

2026

Department of Citywide Administrative Services (DCAS)

10390

Accidents involving the public in DCAS-managed properties

All accidents recorded by DCAS's security vendor during the reporting period.

DCAS Security

Scheduled for publication

2026

Department of Citywide Administrative Services (DCAS)

10720

Median time from exam administration to exam results completion for DCAS-administered exams (business days)

The median number of business days elapsed from the date a civil service exam was given to the date exam results were completed (list published or directly established at the request of a hiring agency) for all single-part (i.e., education & experience or multiple choice exams) and multi-part (i.e., qualifying education & experience or qualifying practical exams with competitive multiple choice exams) exams, excluding NYCTA exams during the reporting period. NYCTA exams are excluded from this indicator as NYCTA has jurisdiction over the development, administration, and scoring of its civil service exams; DCAS is only responsible for processing NYCTA’s eligible lists. List publication refers to the point at which results are sent to candidates and published lists are sent to hiring agencies. Appointments cannot be made until a list has been established and certified to hiring agencies.

DCAS Bureau of Examinations

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

The underlying records are derived from complex internal processes and workflows and require substantial contextual interpretation to be accurately understood. Publishing the data in a meaningful and usable format would necessitate significant administrative effort, including extensive review, transformation, and documentation of internal business processes. In its raw form, the data is not readily interpretable by the public and may be misleading without detailed operational context.

2026

Department of Citywide Administrative Services (DCAS)

10728

Mayoral agency spending on goods against DCAS master contracts (%)

The percentage of mayoral agency spending on goods (e.g., office supplies) through consolidated master contracts put in place by the DCAS Office of Citywide Procurement (OCP), that occurred during the reporting period. For procurements under $100,000 (“small purchases”), agencies can process their own purchases/contracts if DCAS OCP does not have a master contract in place to meet that need. This indicator does not include spending outside of DCAS OCP’s portfolio (e.g., technology, construction and professional services).

Financial Management System

The underlying data is owned by another agency or entity.

This underlying data is in a system managed by FISA-OPA.

2026

Department of Citywide Administrative Services (DCAS)

10730

Cumulative installed solar capacity (megawatts)

Using Fiscal 2014 as the baseline, the cumulative energy generating capacity, in megawatts, of exclusively solar systems that have been installed and operational within or on City-owned buildings/structures, including those operated by City-affiliated public benefit corporations or not-for-profit corporations.

DCAS Energy Management

Yes

https://data.cityofnewyork.us/City-Government/City-of-New-York-Municipal-Solar-Readiness-Assessm/cfz5-6fvh/about_data

2026

Department of Citywide Administrative Services (DCAS)

10731

Hybrid or alternative fuel vehicles in the DCAS-managed fleet (%)

The percentage of the DCAS-managed fleet, a subset of the City fleet that is directly managed by DCAS, that is hybrid and/or runs on fuels other than conventional petroleum gasoline/diesel. Alternative fuels include compressed natural gas, biodiesel blends, electricity, and solar.

DCAS Fleet Management

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

The metric is derived from internal tracking systems used for agency-level decision-making, oversight, and compliance monitoring. The data reflects operational parameters unique to DCAS-managed vehicles and infrastructure, and does not provide actionable or contextually relevant insights for external audiences. Therefore, additional evaluation is needed to determine what would make most sense for publication.

2026

Department of Citywide Administrative Services (DCAS)

10732

Vehicles with highest emission ratings purchased pursuant to Local Law 38 in the DCAS-managed fleet (%)

The percentage of light-duty and medium-duty vehicles purchased for the DCAS-managed fleet during the reporting period. These vehicles are certified with the three highest ratings, as defined by LEV II standards. The three highest ratings are zero emission vehicles (ZEV), advanced technology partial zero emission vehicles (ATPZEV), and partial zero emission vehicles (PZEV). Pursuant to LL38, each light- and medium-duty vehicle that the City purchases should have the highest certified emission rating in its vehicle category while meeting the requirements for the City's intended use. In accordance with the law, some exceptions apply, based on cost and other limited exemptions, including exceptions for certain emergency vehicles.

DCAS Fleet Management

Scheduled for publication

2026

Department of Citywide Administrative Services (DCAS)

10733

Fleet in-service rate for DCAS-managed fleet (%)

The percentage of the DCAS-managed fleet that is available for use each month of the reporting period.

DCAS Fleet Management

Yes

https://data.cityofnewyork.us/Transportation/New-York-City-Fleet-Daily-Service-Report/5rzx-3686/about_data

2026

Department of Citywide Administrative Services (DCAS)

10849

Employment applications received via Jobs NYC

The number of completed applications received from internal and external applicants via Jobs NYC (cityjobs.nyc.gov) during the reporting period.

New York City Automated Personnel System (NYCAPS)

No, the underlying data is exempt from publication as per NYC's Open Data Law.

This data is not published on the Open Data because it contains employee-specific information, which is considered internal administrative data and is exempt from disclosure under the NYC Open Data Law (§ 23-501(g)).

2026

Department of Citywide Administrative Services (DCAS)

10850

Trainings completed by City employees/participants in equity and inclusion

The total number of City employee/participant completions of the various trainings in the equity and inclusion portfolio during the reporting period.

DCAS Citywide Learning and Development

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

This data contains employee-specific information, which will require additional evaluation to determine how to transpose the data for public consumption.

2026

Department of Citywide Administrative Services (DCAS)

10851

Square footage associated with executed lease-in agreements (000)

The total square footage, in thousands, as specified in the lease-in or license agreement, associated with real estate agreements executed by DCAS during the fiscal year for City agency use in private space. Real estate agreements executed include renewals, amendments, and new executions of leases or licenses.

DCAS Real Estate Services

No, the underlying data is exempt from publication as per NYC's Open Data Law.

DCAS must compete in the open market, for leasing space to fulfill agency space needs. Information on lease costs for individual leases are publicly available via the lease registration process. Square footages are measured in different ways, based on different landlords and approaches, and as such, square footage measurement approaches are a negotiating tactic. If rental costs (already public) and the underlying square footage data associated with these transactions are made public, DCAS's ability to negotiate deals beneficial to the City could be hindered, if other landlords with whom DCAS is negotiating are able to obtain information about other deals. In order to ensure DCAS can compete for the best business terms for the City, this underlying data should not be published.

2026

Department of Citywide Administrative Services (DCAS)

10852

Lease-in agreements executed

The number of lease-in real estate agreements executed by DCAS for City agency use in private space during the fiscal year. Real estate agreements executed include renewals, amendments, and new executions of leases or licenses.

DCAS Real Estate Services

No, the underlying data is exempt from publication as per NYC's Open Data Law.

DCAS must compete in the open market, for leasing space to fulfill agency space needs. Information on lease costs for individual leases are publicly available via the lease registration process. Square footages are measured in different ways, based on different landlords and approaches, and as such, square footage measurement approaches are a negotiating tactic. If rental costs (already public) and the underlying square footage data associated with these transactions are made public, DCAS's ability to negotiate deals beneficial to the City could be hindered, if other landlords with whom DCAS is negotiating are able to obtain information about other deals. In order to ensure DCAS can compete for the best business terms for the City, this underlying data should not be published.

2026

Department of Citywide Administrative Services (DCAS)

10853

Percentage of total energy purchased for electricity (%)

Electricity purchased as a percent of the total energy purchased by the City during the fiscal year.

DCAS Energy Management

No, the underlying data is exempt from publication as per NYC's Open Data Law.

The underlying data is tracked on a property/facility level, and thus is not public based on the definition of a public dataset (Section 23-501 of the Administrative Code).

2026

Department of Citywide Administrative Services (DCAS)

10854

Percentage of total energy purchased for natural gas (%)

Natural gas purchased as a percent of total energy purchased by the City during the fiscal year.

DCAS Energy Management

No, the underlying data is exempt from publication as per NYC's Open Data Law.

The underlying data is tracked on a property/facility level, and thus is not public based on the definition of a public dataset (Section 23-501 of the Administrative Code).

2026

Department of Citywide Administrative Services (DCAS)

10855

Percentage of total energy purchased for steam (%)

Steam purchased as a percent of total energy purchased by the City during the fiscal year.

DCAS Energy Management

No, the underlying data is exempt from publication as per NYC's Open Data Law.

The underlying data is tracked on a property/facility level, and thus is not public based on the definition of a public dataset (Section 23-501 of the Administrative Code).

2026

Department of Citywide Administrative Services (DCAS)

10856

Cumulative estimated avoided energy cost from all energy projects ($000,000)

Using Fiscal 2014 as the baseline, the cumulative estimated energy cost avoided, in millions of dollars, derived from municipal energy and retro-commissioning projects based on project scopes, that have been funded, in whole or in part, by DCAS on behalf of the City, without adjusting for other variables (e.g., changes in weather) that may affect the actual change in energy usage as reported in MMR energy usage data.

DCAS Energy Management

No, the underlying data is exempt from publication as per NYC's Open Data Law.

The underlying data is tracked at the property/facility level and is therefore not considered a public data set pursuant to § 23-501(g) of the Administrative Code, as it pertains to internal agency administration and operations, which are excluded from the definition of a public data set.

2026

Department of Citywide Administrative Services (DCAS)

10857

Cumulative estimated reduction in greenhouse gas emissions from all energy projects (metric tons)

Using Fiscal 2014 as the baseline, the cumulative reduction in GHG emissions, in metric tons of carbon dioxide equivalent, estimated to be reduced as a result of energy efficiency projects that have been funded, in whole or in part, by DCAS on behalf of the City. This metric reports the GHG reductions in building-related emissions only for buildings in which energy projects were completed during a fiscal year and does not account for adjustments in other variables (e.g., changes in weather, occupancy, operation, etc.) which may affect the actual change in energy usage reported in MMR energy usage data. Funded refers to funds invested by DCAS, or awarded by DCAS, to other City agencies for that agency’s implementation of a project.

DCAS Energy Management

Yes

https://data.cityofnewyork.us/Environment/NYC-Greenhouse-Gas-Emissions-Municipal-Inventory/b7aj-ck5a/about_data

2026

Department of Citywide Administrative Services (DCAS)

10858

Cumulative energy retrofit/conservation projects completed

Using Fiscal 2014 as the baseline, the cumulative number of energy retrofit, retro-commissioning, solar thermal, and co-generation projects installed and operational in or on municipal buildings/structures.

DCAS Energy Management

No, the underlying data is exempt from publication as per NYC's Open Data Law.

The underlying data is tracked at the property/facility level and is therefore not considered a public data set pursuant to § 23-501(g) of the Administrative Code, as it pertains to internal agency administration and operations, which are excluded from the definition of a public data set.

2026

Department of Citywide Administrative Services (DCAS)

10956

Electric vehicles in the citywide fleet

The number of electric and plug-in vehicles in the City's fleet as of the last day of the reporting period.

DCAS Fleet Management

Scheduled for publication

2026

Department of Citywide Administrative Services (DCAS)

10957

Electric vehicles in the DCAS-managed fleet

The number of electric and plug-in vehicles in the DCAS-managed fleet as of the last day of the reporting period.

DCAS Fleet Management

Scheduled for publication

2026

Department of Citywide Administrative Services (DCAS)

11052

Mayoral agency spending on services against DCAS master contracts (%)

The percentage of mayoral agency spending on standard services (e.g., elevator maintenance) through consolidated master contracts put in place by DCAS that occurred during the reporting period.

Financial Management System

The underlying data is owned by another agency or entity.

This underlying data is in a system managed by FISA-OPA.

2026

Department of Citywide Administrative Services (DCAS)

11196

Applications received for all DCAS civil service exams

The number of completed applications received by DCAS for Open Competitive, Promotion, and Qualified Incumbent civil service examinations, excluding NYC Transit Authority (NYCTA) exams.

DCAS Bureau of Examinations

This MMR indicator will require additional evaluation to determine if its underlying data is already published on Open Data, when that data can be published, or why that data cannot be published.

Additional evaluation is needed to determine publishability and to address potential questions via the metadata and documentation.

2026

Department of Citywide Administrative Services (DCAS)

11197

Average time to fulfill an agency requisition (days)

The average number of days from submission of an agency request for goods stored at the DCAS Central Storehouse until signed delivery at the requesting location during the reporting period.

DCAS Central Storehouse

No, the underlying data is exempt from publication as per NYC's Open Data Law.

This dataset is not published on the Open Data because it reflects internal deliberative processes and future procurement strategies, which are exempt under the NYC Open Data Law (§ 23-501(g)). It may also contain proprietary or confidential vendor information protected by law, making it inappropriate for public release.

2026

Department of Citywide Administrative Services (DCAS)

11204

Civil service exams open for filing by DCAS

The total number of civil service examinations open for filing by DCAS during the reporting period excluding NYCTA exams.

DCAS Bureau of Examinations

Yes

https://data.cityofnewyork.us/City-Government/Annual-Examination-Schedule-of-Each-Fiscal-Year/4ptz-hmtc/about_data

2026

Department of Citywide Administrative Services (DCAS)

11205

Value of cost avoidance ($000)

The total value, in thousands of dollars, of cost avoidance during the reporting period for products deemed non-compliant with contract requirements and specifications by quality assurance inspectors. If an item is delivered to the City that does not conform to the bid specification but may still be used, or deviates slightly from the requirements in the specification, DCAS OCP may negotiate an appropriate price deduction with the supplier. Judgments regarding the magnitude of an agreed upon price deduction will draw upon contract specifications, laboratory reports, determinations of technical experts, and other generally recognized trade and government sources.

DCAS Bureau of Quality Assurance

No, the underlying data is exempt from publication as per NYC's Open Data Law.

This dataset is not published on the Open Data because it reflects internal deliberative processes and future procurement strategies, which are exempt under the NYC Open Data Law (§ 23-501(g)). It may also contain proprietary or confidential vendor information protected by law, making it inappropriate for public release.

2026

Department of Citywide Administrative Services (DCAS)

11238

Inspections deemed non-compliant

The total number of quality assurance inspections during the reporting period that resulted in a deduction, rejection, or withhold, as a result of not meeting contract specifications. Deductions or credits applied are discounts of the original purchase price. Rejections are products deemed non-compliant or rejected and withholds are partial payments that cover the accepted portion of a product. Withholds primarily apply to vehicle deliveries. If an item is delivered to the City that does not conform to the bid specification but may still be used, or deviates slightly from the requirements in the specification, DCAS OCP may negotiate an appropriate price deduction with the supplier. Judgments regarding the magnitude of an agreed upon price deduction will draw upon contract specifications, laboratory reports, determinations of technical experts, and other generally recognized trade and government sources.

DCAS Bureau of Quality Assurance

No, the underlying data is exempt from publication as per NYC's Open Data Law.

This dataset is not published on the Open Data because it reflects internal deliberative processes and future procurement strategies, which are exempt under the NYC Open Data Law (§ 23-501(g)). It may also contain proprietary or confidential vendor information protected by law, making it inappropriate for public release.

2026

Department of Citywide Administrative Services (DCAS)

11268

New hires — Some other race (%)

The number of newly hired people who identified themselves as some other race divided by the sum of all new hires in the mayoral agencies during the reporting period, represented as a percentage. The mayoral agencies included are the Offices of the Mayor, ACS, BIC, BSA, CCHR, CCRB, COIB, DCP, DCAS, DCLA, DCWP, DDC, DEP, DFTA, DOB, DOC, DOF, DOHMH, DOI, DOP, DORIS, DOT, DPR, DSNY, DVS, DYCD, FDNY, FISA, HPD, HRA, LAW, LPC, MOCS, NYCEM, NYCOA, NYCTC, NYPD, OATA, OATH, OLR, OMB, OPA, OTI, SBS, and TLC. Does not include DOE or public authorities and corporations.

DCAS Citywide Equity & Inclusion and DCAS Human Capital

Scheduled for publication

2026

Department of Citywide Administrative Services (DCAS)

13731

Completed in-house trade shop work orders

The total number of in-house work orders completed by the DCAS Trade Shops during the reporting period.

DCAS Construction and Technical Services

No, the underlying data is exempt from publication as per NYC's Open Data Law.

Pursuant to § 23-501(g)(3) of the NYC Open Data Law, this data is exempt from publication as it pertains to internal service delivery and operational assessments specific to DCAS-managed facilities. The percentage is managed through an internal DCAS system and reflects conditions exclusive to DCAS tenants across the 55 facilities it owns and manages. As such, the data supports internal decision-making and is not applicable to external audiences.

2026

Department of Citywide Administrative Services (DCAS)

13732

M/WBE Small Purchase Method contracts

The total number of contracts awarded by DCAS to Minority and Women-Owned Business Enterprises (M/WBEs) using the M/WBE Small Purchase Method during the reporting period.

Financial Management System

The underlying data is owned by another agency or entity.

This underlying data is in a system managed by FISA-OPA.

2026

Department of Citywide Administrative Services (DCAS)

15524

New hires — Other gender (%)

The number of newly hired people who identified themselves as other gender (e.g., non-binary, other gender) divided by the sum of all new hires in the mayoral agencies during the reporting period, represented as a percentage. The mayoral agencies included are the Offices of the Mayor, ACS, BIC, BSA, CCHR, CCRB, COIB, DCP, DCAS, DCLA, DCWP, DDC, DEP, DFTA, DOB, DOC, DOF, DOHMH, DOI, DOP, DORIS, DOT, DPR, DSNY, DVS, DYCD, FDNY, FISA, HPD, HRA, LAW, LPC, MOCS, NYCEM, NYCOA, NYCTC, NYPD, OATA, OATH, OLR, OMB, OPA, OTI, SBS, and TLC. Does not include DOE or public authorities and corporations.

DCAS Citywide Equity & Inclusion and DCAS Human Capital

Scheduled for publication

2026

Department of Citywide Administrative Services (DCAS)

15525

New hires — Gender: Prefer not to say or unknown (%)

The number of newly hired people who preferred not to share their gender or who did not respond to this item divided by the sum of all new hires in the mayoral agencies during the reporting period, represented as a percentage. The mayoral agencies included are the Offices of the Mayor, ACS, BIC, BSA, CCHR, CCRB, COIB, DCP, DCAS, DCLA, DCWP, DDC, DEP, DFTA, DOB, DOC, DOF, DOHMH, DOI, DOP, DORIS, DOT, DPR, DSNY, DVS, DYCD, FDNY, FISA, HPD, HRA, LAW, LPC, MOCS, NYCEM, NYCOA, NYCTC, NYPD, OATA, OATH, OLR, OMB, OPA, OTI, SBS, and TLC. Does not include DOE or public authorities and corporations.

DCAS Citywide Equity & Inclusion and DCAS Human Capital

Scheduled for publication

2026

Department of Citywide Administrative Services (DCAS)

15526

Value of M/WBE Small Purchase awards ($000)

The total value of M/WBE Small Purchase contracts awarded by DCAS during the reporting period in thousands of dollars.

Financial Management System

The underlying data is owned by another agency or entity.

This underlying data is in a system managed by FISA-OPA.

2026

Department of Citywide Administrative Services (DCAS)

15527

M/WBE one-on-one vendor meetings

The total number of one-on-one meetings held by the DCAS M/WBE Unit with current and potential M/WBE vendors during the reporting period.

DCAS M/WBE Unit

No, the underlying data is exempt from publication as per NYC's Open Data Law.

This dataset is not published on the Open Data because it reflects internal deliberative processes and future procurement strategies, which are exempt under the NYC Open Data Law (§ 23-501(g)). It may also contain proprietary or confidential vendor information protected by law, making it inappropriate for public release.

2026

Department of Citywide Administrative Services (DCAS)

15528

Biofuel used in diesel (%)

The share of diesel fuel used during the reporting period that was comprised of biofuels, either biodiesel or renewable diesel, diesel fuel manufactured and refined using renewable waste and farm feedstocks such as used cooking oil, animal fats, and soy and corn plant oil.

DCAS Fleet Management

No, the underlying data is exempt from publication as per NYC's Open Data Law.

Pursuant to § 23-501(g)(3) of the NYC Open Data Law, this data is exempt from publication as it pertains to internal service delivery and operational performance specific to DCAS fleet and fuel operations. The metric is derived from internal tracking systems used for agency-level decision-making, oversight, and compliance monitoring. The data reflects operational parameters unique to DCAS-managed vehicles and infrastructure, and does not provide actionable or contextually relevant insights for external audiences. Therefore, it supports internal agency assessments and is not published as a public dataset.

2026

Department of Citywide Administrative Services (DCAS)

15529

Electric vehicle charging ports installed

The total number of electric vehicle charging ports installed for City electric powered vehicles during the reporting period. Many of the City’s EV chargers are dual port and can support charging two vehicles at the same time.

DCAS Fleet Management

Yes

https://data.cityofnewyork.us/City-Government/NYC-EV-Fleet-Station-Network/fc53-9hrv/about_data

2026

Department of Citywide Administrative Services (DCAS)

15530

Cumulative electric vehicle charging ports installed

The total number of ports available for all electric vehicle chargers as of the last day of the reporting period. Many of the City’s EV chargers are dual port and can support charging two vehicles at the same time.

DCAS Fleet Management

Yes

https://data.cityofnewyork.us/City-Government/NYC-EV-Fleet-Station-Network/fc53-9hrv/about_data

2026

Department of Citywide Administrative Services (DCAS)

15531

New hires — Race/ethnicity: Prefer not to say or unknown (%)

The number of newly hired people who preferred not to share their race/ethnicity or who did not respond to this item divided by the sum of all new hires in the mayoral agencies during the reporting period, represented as a percentage. The mayoral agencies included are the Offices of the Mayor, ACS, BIC, BSA, CCHR, CCRB, COIB, DCP, DCAS, DCLA, DCWP, DDC, DEP, DFTA, DOB, DOC, DOF, DOHMH, DOI, DOP, DORIS, DOT, DPR, DSNY, DVS, DYCD, FDNY, FISA, HPD, HRA, LAW, LPC, MOCS, NYCEM, NYCOA, NYCTC, NYPD, OATA, OATH, OLR, OMB, OPA, OTI, SBS, and TLC. Does not include DOE or public authorities and corporations.

DCAS Citywide Equity & Inclusion and DCAS Human Capital

Scheduled for publication

2026

Department of Citywide Administrative Services (DCAS)

15532

Mandatory trainings completed by City employees/participants in equity and inclusion

The total number of City employee/participant completions of mandated equity and inclusion courses during the reporting period.

DCAS Citywide Learning and Development

No, the underlying data is exempt from publication as per NYC's Open Data Law.

This data is not published on the Open Data because it contains employee-specific information, which is considered internal administrative data and is exempt from disclosure under the NYC Open Data Law (§ 23-501(g)).

2026

Department of Consumer and Worker Protection (DCWP)

3425

Complaints entering mediation

The number of complaints referred to mediation. Before a complaint can enter mediation, the complainant must request the complaint be mediated and submit documentation substantiating their claim, and DCWP must determine that it has oversight authority over the nature of the complaint.

General Counsel Division

Yes

https://data.cityofnewyork.us/d/nre2-6m2s

2026

Department of Consumer and Worker Protection (DCWP)

3428

Mediated complaints resolved

The number of mediated complaints that have been closed based on the date the mediator enters an outcome. Mediations can be closed in several ways – agreement between the consumer and vendor is reached, a referral to DCWP’s General Counsel Division (GCD), referrals to other City agencies, and referrals to external entities such as New York State agencies.

General Counsel Division

Yes

https://data.cityofnewyork.us/d/nre2-6m2s

2026

Department of Consumer and Worker Protection (DCWP)

3429

Consumer restitution awarded ($)

The dollar value of restitution awarded to consumers. Restitution comes from two main sources: first, amounts negotiated by the General Counsel Division (GCD) after mediation or as part of a settlement with GCD attorneys, and second, amounts awarded by the Office of Administrative Trials and Hearings (OATH) or any other court.

General Counsel Division and Office of Administrative Trials and Hearings

Yes

https://data.cityofnewyork.us/d/nre2-6m2s

2026

Department of Consumer and Worker Protection (DCWP)

3438

Median days to close mediations

The median number of calendar days measured from the time the case is referred to mediation to the time the mediation case is closed. Mediations can be resolved or closed in several ways – agreement between the consumer and vendor is reached, a referral to DCWP’s General Counsel Division (GCD), referrals to other City agencies, and referrals to external entities such as New York State agencies.

General Counsel Division

Yes

https://data.cityofnewyork.us/d/nre2-6m2s

2026

Department of Consumer and Worker Protection (DCWP)

3446

Customer service requests processed at licensing centers

The total number of visits made to DCWP Licensing Centers. This is determined by the count of service requests processed by customer service agents.

Licensing Division

Yes

https://data.cityofnewyork.us/d/azp6-hepu

2026

Department of Consumer and Worker Protection (DCWP)

3451

Average Licensing Center wait time (minutes)

The average number of minutes a customer waits to speak with a customer service representative who processes applications at all DCWP Licensing Centers, measured from the time the customer receives a Q-matic ticket to the time the customer reaches their first service window.

Licensing Division

Yes

https://data.cityofnewyork.us/d/azp6-hepu

2026

Department of Consumer and Worker Protection (DCWP)

3464

Weights and measures law compliance rate – Gasoline pumps (%)

The percent of gasoline pumps that accurately dispensed indicated amounts during inspections of meters, calculated by dividing the number of passed inspections by the number of gasoline pump inspections.

Enforcement Division

Yes

https://data.cityofnewyork.us/d/8fei-z6rz

2026

Department of Consumer and Worker Protection (DCWP)

3467

Weights and measures law compliance rate – Fuel trucks (%)

The percent of fuel trucks that accurately dispensed indicated amounts during inspections of meters, calculated by dividing the number of passed inspections by the total number of inspections.

Enforcement Division

Yes

https://data.cityofnewyork.us/d/8fei-z6rz

2026

Department of Consumer and Worker Protection (DCWP)

5795

Average wait time to speak with a customer service agent (minutes:seconds)

The average wait time for customers visiting the Licensing Centers. The time is calculated from the time the customer receives a Q-matic ticket to the time the customer reaches a service window to speak with a Licensing Center representative.

Licensing Division

Yes

https://data.cityofnewyork.us/d/azp6-hepu

2026

Department of Consumer and Worker Protection (DCWP)

5798

CORE facility rating

CORE facility rating: An average Customers Observing and Reporting Experiences (CORE) score based on the rating of 15 conditions, including physical conditions (e.g., cleanliness, litter, seating) and customer service conditions (e.g., wait time, professionalism), for all agency walk-in facilities inspected, divided by the number of walk-in facilities inspected. Each of the 15 conditions can be rated excellent, good, fair or poor. Ratings of excellent are worth 100 points each, good ratings are worth 67 points, fair ratings are worth 33 points and poor ratings receive no points. Facilities are rated by trained City inspectors.

Mayor's Office of Operations - SCOUT

Yes

https://data.cityofnewyork.us/City-Government/SCOUT-CORE/xrwg-eczf