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311 Call Center Inquiry

Please note: Due to pandemic call handling modifications, the activity data since March 2020 does not fully represent the agent-handled calls to 311. The actual calls handled are higher.

The 311 Call Center Inquiry dataset contains information on all agent-handled calls to the City’s 311 information line, including date, time and topic.

Click here for the data dictionary.

City Government 311 Dataset wewp-mm3p 9 fields
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Dataset fields
Showing 50 real records
Administration for Children Services
Unique Id: 100006410 • Date: 2014-03-27T00:00:00.000 • Time: 10:34:03 AM
Unique Id
100006410
Date
2014-03-27T00:00:00.000
Time
10:34:03 AM
Date Time
2014-03-27T10:34:03.000
Agency
ACS
Agency Name
Administration for Children Services
Inquiry Name
Division Information Provided
Brief Description
Hidden service for activity coding.
Call Resolution
Information Provided
Department of Finance
Unique Id: 100006411 • Date: 2014-03-27T00:00:00.000 • Time: 10:50:05 AM
Unique Id
100006411
Date
2014-03-27T00:00:00.000
Time
10:50:05 AM
Date Time
2014-03-27T10:50:05.000
Agency
DOF
Agency Name
Department of Finance
Inquiry Name
Pay a Parking Ticket - By Mail
Brief Description
Pay a parking ticket by mail.
Call Resolution
Information Provided
NYS Department of Health
Unique Id: 100006412 • Date: 2014-03-27T00:00:00.000 • Time: 6:14:37 PM
Unique Id
100006412
Date
2014-03-27T00:00:00.000
Time
6:14:37 PM
Date Time
2014-03-27T18:14:37.000
Agency
NYSDOH
Agency Name
NYS Department of Health
Inquiry Name
Quit Smoking Assistance
Brief Description
Apply for nicotine patches or gum to help you stop smoking.
Call Resolution
Transfer to City Agency
Department of Health and Mental Hygiene
Unique Id: 100006413 • Date: 2014-03-27T00:00:00.000 • Time: 5:41:51 PM
Unique Id
100006413
Date
2014-03-27T00:00:00.000
Time
5:41:51 PM
Date Time
2014-03-27T17:41:51.000
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Inquiry Name
Division Referral
Brief Description
Hidden service for activity coding.
Call Resolution
Agency Closed
3-1-1 Call Center
Unique Id: 100006415 • Date: 2014-03-27T00:00:00.000 • Time: 4:16:47 PM
Unique Id
100006415
Date
2014-03-27T00:00:00.000
Time
4:16:47 PM
Date Time
2014-03-27T16:16:47.000
Agency
3-1-1
Agency Name
3-1-1 Call Center
Inquiry Name
Contact Information - Directory Assistance
Brief Description
Request for the phone number or address of a specific person or business.
Call Resolution
Information Provided
Department of Finance
Unique Id: 100006416 • Date: 2014-03-27T00:00:00.000 • Time: 4:37:37 PM
Unique Id
100006416
Date
2014-03-27T00:00:00.000
Time
4:37:37 PM
Date Time
2014-03-27T16:37:37.000
Agency
DOF
Agency Name
Department of Finance
Inquiry Name
Parking Ticket Lookup - Ticket or Plate Number Known
Brief Description
Status of a parking ticket. Must know ticket or license plate number.
Call Resolution
Routed to Web Page
Department of Transportation
Unique Id: 100006417 • Date: 2014-03-27T00:00:00.000 • Time: 3:17:00 PM
Unique Id
100006417
Date
2014-03-27T00:00:00.000
Time
3:17:00 PM
Date Time
2014-03-27T15:17:00.000
Agency
DOT
Agency Name
Department of Transportation
Inquiry Name
FOIL - Copy of Department of Transportation Service Request or Other DOT Record
Brief Description
Request for a Department of Transportation record.
Call Resolution
CSMS SR
Department of Correction
Unique Id: 100006418 • Date: 2014-03-27T00:00:00.000 • Time: 9:30:53 PM
Unique Id
100006418
Date
2014-03-27T00:00:00.000
Time
9:30:53 PM
Date Time
2014-03-27T21:30:53.000
Agency
DOC
Agency Name
Department of Correction
Inquiry Name
Property Pickup for Former Rikers Island Inmates
Brief Description
Make an appointment to pick up personal items at Rikers Island.
Call Resolution
Routed to Web Page
NYS Department of Taxation and Finance
Unique Id: 100006419 • Date: 2014-03-27T00:00:00.000 • Time: 12:05:44 PM
Unique Id
100006419
Date
2014-03-27T00:00:00.000
Time
12:05:44 PM
Date Time
2014-03-27T12:05:44.000
Agency
NYSTAX
Agency Name
NYS Department of Taxation and Finance
Inquiry Name
Register as a Sales Tax Vendor
Brief Description
Information for businesses about registering as a sales tax vendor.
Call Resolution
Information Provided
New York City Police Department
Unique Id: 100006420 • Date: 2014-03-27T00:00:00.000 • Time: 10:13:03 PM
Unique Id
100006420
Date
2014-03-27T00:00:00.000
Time
10:13:03 PM
Date Time
2014-03-27T22:13:03.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Find a Police Precinct or PSA by Location
Brief Description
Find a precinct or police service area (PSA) for a specific address.
Call Resolution
Information Provided
Department of the Treasury
Unique Id: 100006421 • Date: 2014-03-27T00:00:00.000 • Time: 3:37:26 PM
Unique Id
100006421
Date
2014-03-27T00:00:00.000
Time
3:37:26 PM
Date Time
2014-03-27T15:37:26.000
Agency
TREASURY
Agency Name
Department of the Treasury
Inquiry Name
Federal Tax Assistance for Individuals - IRS
Brief Description
Federal tax forms and assistance with all federal tax and IRS questions.
Call Resolution
Referral
Department of Finance
Unique Id: 100006423 • Date: 2014-03-27T00:00:00.000 • Time: 12:37:25 PM
Unique Id
100006423
Date
2014-03-27T00:00:00.000
Time
12:37:25 PM
Date Time
2014-03-27T12:37:25.000
Agency
DOF
Agency Name
Department of Finance
Inquiry Name
Property Tax Account Assistance and Bill Information
Brief Description
Help with questions about the property tax bill, also known as the Statement of Account.
Call Resolution
Internal Transfer
New York City Police Department
Unique Id: 100006424 • Date: 2014-03-27T00:00:00.000 • Time: 6:27:19 PM
Unique Id
100006424
Date
2014-03-27T00:00:00.000
Time
6:27:19 PM
Date Time
2014-03-27T18:27:19.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Dangerous Location or Situation
Brief Description
Report a dangerous situation to 911.
Call Resolution
Hot Transfer 911
Department of Finance
Unique Id: 100006425 • Date: 2014-03-27T00:00:00.000 • Time: 10:40:19 AM
Unique Id
100006425
Date
2014-03-27T00:00:00.000
Time
10:40:19 AM
Date Time
2014-03-27T10:40:19.000
Agency
DOF
Agency Name
Department of Finance
Inquiry Name
Pay a Parking Ticket - By Mail
Brief Description
Pay a parking ticket by mail.
Call Resolution
Information Provided
New York Courts
Unique Id: 100006426 • Date: 2014-03-27T00:00:00.000 • Time: 10:37:01 AM
Unique Id
100006426
Date
2014-03-27T00:00:00.000
Time
10:37:01 AM
Date Time
2014-03-27T10:37:01.000
Agency
NYCOURTS
Agency Name
New York Courts
Inquiry Name
Housing Court Information for Tenant and Landlord Disputes
Brief Description
Information and assistance is available for landlords and tenants with an ongoing dispute, including eviction.
Call Resolution
Transfer to City Agency
Department of Finance
Unique Id: 100006427 • Date: 2014-03-27T00:00:00.000 • Time: 3:17:47 PM
Unique Id
100006427
Date
2014-03-27T00:00:00.000
Time
3:17:47 PM
Date Time
2014-03-27T15:17:47.000
Agency
DOF
Agency Name
Department of Finance
Inquiry Name
Property Tax Account Assistance and Bill Information
Brief Description
Help with questions about the property tax bill, also known as the Statement of Account.
Call Resolution
CSMS SR
Department of Education
Unique Id: 100006428 • Date: 2014-03-27T00:00:00.000 • Time: 3:00:35 PM
Unique Id
100006428
Date
2014-03-27T00:00:00.000
Time
3:00:35 PM
Date Time
2014-03-27T15:00:35.000
Agency
DOE
Agency Name
Department of Education
Inquiry Name
Find a School
Brief Description
Get contact information for a specific school.
Call Resolution
Information Provided
Department of Finance
Unique Id: 100006429 • Date: 2014-03-27T00:00:00.000 • Time: 11:12:30 AM
Unique Id
100006429
Date
2014-03-27T00:00:00.000
Time
11:12:30 AM
Date Time
2014-03-27T11:12:30.000
Agency
DOF
Agency Name
Department of Finance
Inquiry Name
Property Record Information
Brief Description
Information about property ownership and records, such as deeds and mortgages.
Call Resolution
Information Provided
Department of Environmental Protection
Unique Id: 100006430 • Date: 2014-03-27T00:00:00.000 • Time: 8:58:14 PM
Unique Id
100006430
Date
2014-03-27T00:00:00.000
Time
8:58:14 PM
Date Time
2014-03-27T20:58:14.000
Agency
DEP
Agency Name
Department of Environmental Protection
Inquiry Name
Noise Code Brochure
Brief Description
Information about the City's noise code.
Call Resolution
Information Provided
Metropolitan Transportation Authority
Unique Id: 100006431 • Date: 2014-03-27T00:00:00.000 • Time: 10:56:09 PM
Unique Id
100006431
Date
2014-03-27T00:00:00.000
Time
10:56:09 PM
Date Time
2014-03-27T22:56:09.000
Agency
MTA
Agency Name
Metropolitan Transportation Authority
Inquiry Name
Rodent Complaint - Subway or MTA Bus
Brief Description
Report rats or mice at a subway station or bus terminal.
Call Resolution
Transfer to City Agency
Department of Parks and Recreation
Unique Id: 100006432 • Date: 2014-03-27T00:00:00.000 • Time: 11:06:54 AM
Unique Id
100006432
Date
2014-03-27T00:00:00.000
Time
11:06:54 AM
Date Time
2014-03-27T11:06:54.000
Agency
DPR
Agency Name
Department of Parks and Recreation
Inquiry Name
Find a Park
Brief Description
Information about City parks.
Call Resolution
Information Provided
Department of Finance
Unique Id: 100006433 • Date: 2014-03-27T00:00:00.000 • Time: 10:36:38 AM
Unique Id
100006433
Date
2014-03-27T00:00:00.000
Time
10:36:38 AM
Date Time
2014-03-27T10:36:38.000
Agency
DOF
Agency Name
Department of Finance
Inquiry Name
DRIE - Initial Application
Brief Description
Application for exemption from future rent increases for eligible renters with disabilities.
Call Resolution
Internal Transfer
Department of Sanitation
Unique Id: 100006434 • Date: 2014-03-27T00:00:00.000 • Time: 2:59:02 PM
Unique Id
100006434
Date
2014-03-27T00:00:00.000
Time
2:59:02 PM
Date Time
2014-03-27T14:59:02.000
Agency
DSNY
Agency Name
Department of Sanitation
Inquiry Name
Recycling Bin Sticker - Outdoor Green
Brief Description
Sticker for outdoor recycling bin explaining mixed paper and cardboard recycling.
Call Resolution
Universal Intake SR
Department of Housing Preservation and Development
Unique Id: 100006435 • Date: 2014-03-27T00:00:00.000 • Time: 10:54:26 PM
Unique Id
100006435
Date
2014-03-27T00:00:00.000
Time
10:54:26 PM
Date Time
2014-03-27T22:54:26.000
Agency
HPD
Agency Name
Department of Housing Preservation and Development
Inquiry Name
Heat or Hot Water Complaint in Entire Residential Building
Brief Description
Report a heat or hot water problem affecting an entire apartment building.
Call Resolution
Routed to Web Page
New York City Police Department
Unique Id: 100006436 • Date: 2014-03-27T00:00:00.000 • Time: 1:44:35 PM
Unique Id
100006436
Date
2014-03-27T00:00:00.000
Time
1:44:35 PM
Date Time
2014-03-27T13:44:35.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Harassment
Brief Description
Report any type of harassment, including sexual harassment, cat calling, and voyeurism. Requires immediate transfer to 911.
Call Resolution
Hot Transfer 911
New York City Police Department
Unique Id: 100006437 • Date: 2014-03-27T00:00:00.000 • Time: 10:01:10 PM
Unique Id
100006437
Date
2014-03-27T00:00:00.000
Time
10:01:10 PM
Date Time
2014-03-27T22:01:10.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Illegal Parking Complaint
Brief Description
Report a non-emergency illegally parked vehicle.
Call Resolution
CSMS SR
Department of Finance
Unique Id: 100006438 • Date: 2014-03-27T00:00:00.000 • Time: 2:00:14 PM
Unique Id
100006438
Date
2014-03-27T00:00:00.000
Time
2:00:14 PM
Date Time
2014-03-27T14:00:14.000
Agency
DOF
Agency Name
Department of Finance
Inquiry Name
Parking Ticket Hearing or Appeal Status
Brief Description
Status of a parking ticket hearing or appeal.
Call Resolution
Internal Transfer
New York City Police Department
Unique Id: 100006439 • Date: 2014-03-27T00:00:00.000 • Time: 6:47:57 PM
Unique Id
100006439
Date
2014-03-27T00:00:00.000
Time
6:47:57 PM
Date Time
2014-03-27T18:47:57.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Illegal Parking Complaint
Brief Description
Report a non-emergency illegally parked vehicle.
Call Resolution
CSMS SR
Department of Health and Mental Hygiene
Unique Id: 100006440 • Date: 2014-03-27T00:00:00.000 • Time: 2:48:23 PM
Unique Id
100006440
Date
2014-03-27T00:00:00.000
Time
2:48:23 PM
Date Time
2014-03-27T14:48:23.000
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Inquiry Name
Division Information Provided
Brief Description
Hidden service for activity coding.
Call Resolution
Information Provided
New York City Police Department
Unique Id: 100006441 • Date: 2014-03-27T00:00:00.000 • Time: 2:25:21 PM
Unique Id
100006441
Date
2014-03-27T00:00:00.000
Time
2:25:21 PM
Date Time
2014-03-27T14:25:21.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Find a Police Precinct or PSA by Location
Brief Description
Find a precinct or police service area (PSA) for a specific address.
Call Resolution
Information Provided
Department of Environmental Protection
Unique Id: 100006442 • Date: 2014-03-27T00:00:00.000 • Time: 11:03:48 AM
Unique Id
100006442
Date
2014-03-27T00:00:00.000
Time
11:03:48 AM
Date Time
2014-03-27T11:03:48.000
Agency
DEP
Agency Name
Department of Environmental Protection
Inquiry Name
Dense Smoke Complaint
Brief Description
Report dense or visible smoke from a chimney or ventilation system.
Call Resolution
Information Provided
New York Courts
Unique Id: 100006443 • Date: 2014-03-27T00:00:00.000 • Time: 11:19:34 AM
Unique Id
100006443
Date
2014-03-27T00:00:00.000
Time
11:19:34 AM
Date Time
2014-03-27T11:19:34.000
Agency
NYCOURTS
Agency Name
New York Courts
Inquiry Name
Housing Court Information for Tenant and Landlord Disputes
Brief Description
Information and assistance is available for landlords and tenants with an ongoing dispute, including eviction.
Call Resolution
Transfer to City Agency
Department of Housing Preservation and Development
Unique Id: 100006444 • Date: 2014-03-27T00:00:00.000 • Time: 1:00:03 PM
Unique Id
100006444
Date
2014-03-27T00:00:00.000
Time
1:00:03 PM
Date Time
2014-03-27T13:00:03.000
Agency
HPD
Agency Name
Department of Housing Preservation and Development
Inquiry Name
Apartment Maintenance Complaint
Brief Description
Report a maintenance problem inside an apartment.
Call Resolution
Internal Transfer
Department of Health and Mental Hygiene
Unique Id: 100006445 • Date: 2014-03-27T00:00:00.000 • Time: 6:10:38 PM
Unique Id
100006445
Date
2014-03-27T00:00:00.000
Time
6:10:38 PM
Date Time
2014-03-27T18:10:38.000
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Inquiry Name
Division Information Provided
Brief Description
Hidden service for activity coding.
Call Resolution
Information Provided
Department of Transportation
Unique Id: 100006446 • Date: 2014-03-27T00:00:00.000 • Time: 8:22:43 AM
Unique Id
100006446
Date
2014-03-27T00:00:00.000
Time
8:22:43 AM
Date Time
2014-03-27T08:22:43.000
Agency
DOT
Agency Name
Department of Transportation
Inquiry Name
Muni-Meter Defective or Damaged
Brief Description
Report a Muni-Meter that is damaged, not accepting coins, not reading cards, has fast or failed timing, or is not printing receipts.
Call Resolution
CSMS SR
Department of Buildings
Unique Id: 100006447 • Date: 2014-03-27T00:00:00.000 • Time: 10:31:56 AM
Unique Id
100006447
Date
2014-03-27T00:00:00.000
Time
10:31:56 AM
Date Time
2014-03-27T10:31:56.000
Agency
DOB
Agency Name
Department of Buildings
Inquiry Name
Illegal Conversion of Residential Space
Brief Description
Report an illegal conversion or alteration of a residential building.
Call Resolution
Internal Transfer
Department of Buildings
Unique Id: 100006448 • Date: 2014-03-27T00:00:00.000 • Time: 12:28:11 PM
Unique Id
100006448
Date
2014-03-27T00:00:00.000
Time
12:28:11 PM
Date Time
2014-03-27T12:28:11.000
Agency
DOB
Agency Name
Department of Buildings
Inquiry Name
General Contractor Registration
Brief Description
Information for general contractors for one-, two-, or three-family homes on registering with the Department of Buildings.
Call Resolution
Transfer to City Agency
Department of Transportation
Unique Id: 100006449 • Date: 2014-03-27T00:00:00.000 • Time: 11:33:34 AM
Unique Id
100006449
Date
2014-03-27T00:00:00.000
Time
11:33:34 AM
Date Time
2014-03-27T11:33:34.000
Agency
DOT
Agency Name
Department of Transportation
Inquiry Name
Alternate Side Parking or Street Cleaning Information
Brief Description
Information about alternate side parking and street cleaning suspensions.
Call Resolution
Alert Information Provided
Department of Finance
Unique Id: 100006450 • Date: 2014-03-27T00:00:00.000 • Time: 8:53:30 AM
Unique Id
100006450
Date
2014-03-27T00:00:00.000
Time
8:53:30 AM
Date Time
2014-03-27T08:53:30.000
Agency
DOF
Agency Name
Department of Finance
Inquiry Name
Parking Ticket Lookup - Ticket or Plate Number Known
Brief Description
Status of a parking ticket. Must know ticket or license plate number.
Call Resolution
Routed to Web Page
Department of Transportation
Unique Id: 100006451 • Date: 2014-03-27T00:00:00.000 • Time: 11:03:10 AM
Unique Id
100006451
Date
2014-03-27T00:00:00.000
Time
11:03:10 AM
Date Time
2014-03-27T11:03:10.000
Agency
DOT
Agency Name
Department of Transportation
Inquiry Name
Painted Curb Condition
Brief Description
Report a painted curb.
Call Resolution
Information Provided
Human Resources Administration
Unique Id: 100006452 • Date: 2014-03-27T00:00:00.000 • Time: 2:43:37 PM
Unique Id
100006452
Date
2014-03-27T00:00:00.000
Time
2:43:37 PM
Date Time
2014-03-27T14:43:37.000
Agency
HRA
Agency Name
Human Resources Administration
Inquiry Name
Child Support Walk-In Assistance
Brief Description
Child support walk-in centers.
Call Resolution
Information Provided
New York City Police Department
Unique Id: 100006545 • Date: 2014-03-27T00:00:00.000 • Time: 4:16:59 PM
Unique Id
100006545
Date
2014-03-27T00:00:00.000
Time
4:16:59 PM
Date Time
2014-03-27T16:16:59.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Hot Transfer 911
Brief Description
Requires immediate transfer to 911.
Call Resolution
Caller Hung Up
Department of Sanitation
Unique Id: 100006453 • Date: 2014-03-27T00:00:00.000 • Time: 8:52:15 AM
Unique Id
100006453
Date
2014-03-27T00:00:00.000
Time
8:52:15 AM
Date Time
2014-03-27T08:52:15.000
Agency
DSNY
Agency Name
Department of Sanitation
Inquiry Name
Dirty Yard or Alley
Brief Description
Report of an unclean or untidy yard, alley, or court that is visible from the street.
Call Resolution
Universal Intake SR
Department of Transportation
Unique Id: 100006454 • Date: 2014-03-27T00:00:00.000 • Time: 9:30:56 PM
Unique Id
100006454
Date
2014-03-27T00:00:00.000
Time
9:30:56 PM
Date Time
2014-03-27T21:30:56.000
Agency
DOT
Agency Name
Department of Transportation
Inquiry Name
Curb Defect - Commercial Property
Brief Description
Complaint about a damaged curb in front of a commercial property or a vacant lot.
Call Resolution
CSMS SR
Department of Sanitation
Unique Id: 100006455 • Date: 2014-03-27T00:00:00.000 • Time: 10:31:42 AM
Unique Id
100006455
Date
2014-03-27T00:00:00.000
Time
10:31:42 AM
Date Time
2014-03-27T10:31:42.000
Agency
DSNY
Agency Name
Department of Sanitation
Inquiry Name
Street Not Swept
Brief Description
Report of missed street cleaning.
Call Resolution
Information Provided
Department for the Aging
Unique Id: 100006456 • Date: 2014-03-27T00:00:00.000 • Time: 1:30:18 PM
Unique Id
100006456
Date
2014-03-27T00:00:00.000
Time
1:30:18 PM
Date Time
2014-03-27T13:30:18.000
Agency
DFTA
Agency Name
Department for the Aging
Inquiry Name
Housing Options - Senior - Low-Income
Brief Description
Housing information for a low-income senior 62 and older.
Call Resolution
CSMS SR
Department of Finance
Unique Id: 100006457 • Date: 2014-03-27T00:00:00.000 • Time: 10:15:11 AM
Unique Id
100006457
Date
2014-03-27T00:00:00.000
Time
10:15:11 AM
Date Time
2014-03-27T10:15:11.000
Agency
DOF
Agency Name
Department of Finance
Inquiry Name
SCRIE - Assistance - Renewal Applicant
Brief Description
Assistance for seniors who need help with renewing Senior Citizen Rent Increase Exemption (SCRIE) eligibility.
Call Resolution
Information Provided
New York Courts
Unique Id: 100006458 • Date: 2014-03-27T00:00:00.000 • Time: 10:01:47 AM
Unique Id
100006458
Date
2014-03-27T00:00:00.000
Time
10:01:47 AM
Date Time
2014-03-27T10:01:47.000
Agency
NYCOURTS
Agency Name
New York Courts
Inquiry Name
Divorce and Separation - Brooklyn
Brief Description
Information about divorce proceedings in the Brooklyn.
Call Resolution
Transfer to City Agency
Department of Parks and Recreation
Unique Id: 100006459 • Date: 2014-03-27T00:00:00.000 • Time: 12:27:56 PM
Unique Id
100006459
Date
2014-03-27T00:00:00.000
Time
12:27:56 PM
Date Time
2014-03-27T12:27:56.000
Agency
DPR
Agency Name
Department of Parks and Recreation
Inquiry Name
Removal of Large Branch or Entire Tree - City Tree or Property
Brief Description
Removal of fallen large branches or whole trees, or cracked branches in danger of falling.
Call Resolution
CSMS SR
Department of Finance
Unique Id: 100006460 • Date: 2014-03-27T00:00:00.000 • Time: 5:09:07 PM
Unique Id
100006460
Date
2014-03-27T00:00:00.000
Time
5:09:07 PM
Date Time
2014-03-27T17:09:07.000
Agency
DOF
Agency Name
Department of Finance
Inquiry Name
Mortgage Satisfaction
Brief Description
Information on how the NYC Department of Finance (Finance) is notified that your mortgage has been paid in full.
Call Resolution
Information Provided
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