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311 Call Center Inquiry

Please note: Due to pandemic call handling modifications, the activity data since March 2020 does not fully represent the agent-handled calls to 311. The actual calls handled are higher.

The 311 Call Center Inquiry dataset contains information on all agent-handled calls to the City’s 311 information line, including date, time and topic.

Click here for the data dictionary.

City Government 311 Dataset wewp-mm3p 9 fields
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Dataset fields
Showing 50 real records
CityHall
Unique Id: 101616910 • Date: 2014-06-12T00:00:00.000 • Time: 2:40:46 PM
Unique Id
101616910
Date
2014-06-12T00:00:00.000
Time
2:40:46 PM
Date Time
2014-06-12T14:40:46.000
Agency
CHALL
Agency Name
CityHall
Inquiry Name
NYC Agency Commissioner and Senior Staff Information
Brief Description
Contact information for NYC agency commissioners, Deputy Mayors and other members of the Mayor's Senior Staff.
Call Resolution
Information Provided
New York Courts
Unique Id: 101616911 • Date: 2014-06-12T00:00:00.000 • Time: 9:45:45 AM
Unique Id
101616911
Date
2014-06-12T00:00:00.000
Time
9:45:45 AM
Date Time
2014-06-12T09:45:45.000
Agency
NYCOURTS
Agency Name
New York Courts
Inquiry Name
County Clerk - Manhattan
Brief Description
Information about business certificates, divorce court, notary verification, and Supreme Court document maintenance.
Call Resolution
Information Provided
Department of Buildings
Unique Id: 101616912 • Date: 2014-06-12T00:00:00.000 • Time: 2:28:46 PM
Unique Id
101616912
Date
2014-06-12T00:00:00.000
Time
2:28:46 PM
Date Time
2014-06-12T14:28:46.000
Agency
DOB
Agency Name
Department of Buildings
Inquiry Name
Building Construction Without Permit
Brief Description
Report construction done without a permit.
Call Resolution
Universal Intake SR
Department of Finance
Unique Id: 101616913 • Date: 2014-06-12T00:00:00.000 • Time: 2:05:16 PM
Unique Id
101616913
Date
2014-06-12T00:00:00.000
Time
2:05:16 PM
Date Time
2014-06-12T14:05:16.000
Agency
DOF
Agency Name
Department of Finance
Inquiry Name
Property Tax Account Assistance and Bill Information
Brief Description
Help with questions about the property tax bill, also known as the Statement of Account.
Call Resolution
Information Provided
Department of Finance
Unique Id: 101616914 • Date: 2014-06-12T00:00:00.000 • Time: 8:27:18 AM
Unique Id
101616914
Date
2014-06-12T00:00:00.000
Time
8:27:18 AM
Date Time
2014-06-12T08:27:18.000
Agency
DOF
Agency Name
Department of Finance
Inquiry Name
Property Tax Account Assistance and Bill Information
Brief Description
Help with questions about the property tax bill, also known as the Statement of Account.
Call Resolution
Information Provided
Department of Correction
Unique Id: 101616915 • Date: 2014-06-12T00:00:00.000 • Time: 2:39:24 PM
Unique Id
101616915
Date
2014-06-12T00:00:00.000
Time
2:39:24 PM
Date Time
2014-06-12T14:39:24.000
Agency
DOC
Agency Name
Department of Correction
Inquiry Name
Inmate Location and Information
Brief Description
Get information on an inmate's location, ID numbers, charges, court date, bail, mailing address, and release date.
Call Resolution
Routed to Web Page
3-1-1 Call Center
Unique Id: 101616917 • Date: 2014-06-12T00:00:00.000 • Time: 4:00:46 PM
Unique Id
101616917
Date
2014-06-12T00:00:00.000
Time
4:00:46 PM
Date Time
2014-06-12T16:00:46.000
Agency
3-1-1
Agency Name
3-1-1 Call Center
Inquiry Name
Comment for the Mayor
Brief Description
Opinions and suggestions for the Mayor, including those about City government processes.
Call Resolution
Information Provided
Department of Finance
Unique Id: 101616918 • Date: 2014-06-12T00:00:00.000 • Time: 7:59:51 AM
Unique Id
101616918
Date
2014-06-12T00:00:00.000
Time
7:59:51 AM
Date Time
2014-06-12T07:59:51.000
Agency
DOF
Agency Name
Department of Finance
Inquiry Name
Parking Ticket Lookup - Ticket or Plate Number Known
Brief Description
Status of a parking ticket. Must know ticket or license plate number.
Call Resolution
Routed to Web Page
Department of Housing Preservation and Development
Unique Id: 101616920 • Date: 2014-06-13T00:00:00.000 • Time: 12:22:36 AM
Unique Id
101616920
Date
2014-06-13T00:00:00.000
Time
12:22:36 AM
Date Time
2014-06-13T00:22:36.000
Agency
HPD
Agency Name
Department of Housing Preservation and Development
Inquiry Name
Heat or Hot Water Complaint in Apartment
Brief Description
Report a heat or hot water problem in an apartment.
Call Resolution
Routed to Web Page
Department of Sanitation
Unique Id: 101616921 • Date: 2014-06-12T00:00:00.000 • Time: 2:59:39 PM
Unique Id
101616921
Date
2014-06-12T00:00:00.000
Time
2:59:39 PM
Date Time
2014-06-12T14:59:39.000
Agency
DSNY
Agency Name
Department of Sanitation
Inquiry Name
Illegal Dumping - Chronic
Brief Description
Report of more than one instance of a large amount of trash being dumped onto public or private property.
Call Resolution
Internal Transfer
State Attorney General
Unique Id: 101616922 • Date: 2014-06-12T00:00:00.000 • Time: 11:57:56 PM
Unique Id
101616922
Date
2014-06-12T00:00:00.000
Time
11:57:56 PM
Date Time
2014-06-12T23:57:56.000
Agency
OAG
Agency Name
State Attorney General
Inquiry Name
Co-Op or Condo Complaint
Brief Description
Complaint about a co-op or condo apartment.
Call Resolution
Agency Closed
3-1-1 Call Center
Unique Id: 101616923 • Date: 2014-06-12T00:00:00.000 • Time: 3:30:43 PM
Unique Id
101616923
Date
2014-06-12T00:00:00.000
Time
3:30:43 PM
Date Time
2014-06-12T15:30:43.000
Agency
3-1-1
Agency Name
3-1-1 Call Center
Inquiry Name
211 Information
Brief Description
211 is the number used to call for health and human services information and referrals.
Call Resolution
Information Provided
New York City Police Department
Unique Id: 101616924 • Date: 2014-06-12T00:00:00.000 • Time: 10:53:07 AM
Unique Id
101616924
Date
2014-06-12T00:00:00.000
Time
10:53:07 AM
Date Time
2014-06-12T10:53:07.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Hot Transfer 911
Brief Description
Requires immediate transfer to 911.
Call Resolution
Hot Transfer 911
U.S. Postal Service
Unique Id: 101616925 • Date: 2014-06-12T00:00:00.000 • Time: 11:03:08 AM
Unique Id
101616925
Date
2014-06-12T00:00:00.000
Time
11:03:08 AM
Date Time
2014-06-12T11:03:08.000
Agency
USPS
Agency Name
U.S. Postal Service
Inquiry Name
U.S. Postal Service Consumer Hotline
Brief Description
Information about all United States Postal Service products and services.
Call Resolution
Transfer to City Agency
3-1-1 Call Center
Unique Id: 101616926 • Date: 2014-06-12T00:00:00.000 • Time: 1:00:28 PM
Unique Id
101616926
Date
2014-06-12T00:00:00.000
Time
1:00:28 PM
Date Time
2014-06-12T13:00:28.000
Agency
3-1-1
Agency Name
3-1-1 Call Center
Inquiry Name
Alert Information Provided
Brief Description
Hidden service for activity coding.
Call Resolution
Alert Information Provided
3-1-1 Call Center
Unique Id: 101616927 • Date: 2014-06-12T00:00:00.000 • Time: 8:42:09 AM
Unique Id
101616927
Date
2014-06-12T00:00:00.000
Time
8:42:09 AM
Date Time
2014-06-12T08:42:09.000
Agency
3-1-1
Agency Name
3-1-1 Call Center
Inquiry Name
City Worker or Agency Complaint or Compliment
Brief Description
Complaint or compliment about a City agency or a specific employee.
Call Resolution
CSMS SR
New York City Police Department
Unique Id: 101616928 • Date: 2014-06-12T00:00:00.000 • Time: 2:27:34 PM
Unique Id
101616928
Date
2014-06-12T00:00:00.000
Time
2:27:34 PM
Date Time
2014-06-12T14:27:34.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Street Vendor - Unlicensed or Operating in Prohibited Area
Brief Description
Report of a peddler or vendor operating without a license or in a restricted area.
Call Resolution
CSMS SR
Department of Finance
Unique Id: 101616929 • Date: 2014-06-12T00:00:00.000 • Time: 8:04:46 AM
Unique Id
101616929
Date
2014-06-12T00:00:00.000
Time
8:04:46 AM
Date Time
2014-06-12T08:04:46.000
Agency
DOF
Agency Name
Department of Finance
Inquiry Name
Property Tax Account Assistance and Bill Information
Brief Description
Help with questions about the property tax bill, also known as the Statement of Account.
Call Resolution
Information Provided
3-1-1 Call Center
Unique Id: 101616930 • Date: 2014-06-12T00:00:00.000 • Time: 4:47:25 PM
Unique Id
101616930
Date
2014-06-12T00:00:00.000
Time
4:47:25 PM
Date Time
2014-06-12T16:47:25.000
Agency
3-1-1
Agency Name
3-1-1 Call Center
Inquiry Name
Contact Information - Directory Assistance
Brief Description
Request for the phone number or address of a specific person or business.
Call Resolution
Information Provided
New York City Police Department
Unique Id: 101616931 • Date: 2014-06-12T00:00:00.000 • Time: 10:08:43 PM
Unique Id
101616931
Date
2014-06-12T00:00:00.000
Time
10:08:43 PM
Date Time
2014-06-12T22:08:43.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Hot Transfer 911
Brief Description
Requires immediate transfer to 911.
Call Resolution
Hot Transfer 911
Better Business Bureau
Unique Id: 101616932 • Date: 2014-06-12T00:00:00.000 • Time: 10:17:51 AM
Unique Id
101616932
Date
2014-06-12T00:00:00.000
Time
10:17:51 AM
Date Time
2014-06-12T10:17:51.000
Agency
BBB
Agency Name
Better Business Bureau
Inquiry Name
Investigate a Business Not Licensed by DCA
Brief Description
History of complaints against a New York City business not licensed by the Department of Consumer Affairs.
Call Resolution
Transfer to City Agency
Department of Sanitation
Unique Id: 101616933 • Date: 2014-06-12T00:00:00.000 • Time: 8:03:49 AM
Unique Id
101616933
Date
2014-06-12T00:00:00.000
Time
8:03:49 AM
Date Time
2014-06-12T08:03:49.000
Agency
DSNY
Agency Name
Department of Sanitation
Inquiry Name
Dirty Sidewalk
Brief Description
Report that a sidewalk is unclean.
Call Resolution
Universal Intake SR
Department of Finance
Unique Id: 101616934 • Date: 2014-06-12T00:00:00.000 • Time: 9:09:22 AM
Unique Id
101616934
Date
2014-06-12T00:00:00.000
Time
9:09:22 AM
Date Time
2014-06-12T09:09:22.000
Agency
DOF
Agency Name
Department of Finance
Inquiry Name
Property Tax Assistance - Senior Citizen Homeowner Exemption (SCHE)
Brief Description
Get help with property tax reduction for eligible senior citizen homeowners.
Call Resolution
CSMS SR
3-1-1 Call Center
Unique Id: 101616935 • Date: 2014-06-12T00:00:00.000 • Time: 3:18:05 PM
Unique Id
101616935
Date
2014-06-12T00:00:00.000
Time
3:18:05 PM
Date Time
2014-06-12T15:18:05.000
Agency
3-1-1
Agency Name
3-1-1 Call Center
Inquiry Name
Contact Information - Directory Assistance
Brief Description
Request for the phone number or address of a specific person or business.
Call Resolution
Information Provided
Department of Sanitation
Unique Id: 101616936 • Date: 2014-06-12T00:00:00.000 • Time: 2:23:17 PM
Unique Id
101616936
Date
2014-06-12T00:00:00.000
Time
2:23:17 PM
Date Time
2014-06-12T14:23:17.000
Agency
DSNY
Agency Name
Department of Sanitation
Inquiry Name
Bulk Item Disposal Information
Brief Description
Learn about throwing away a large item that does not fit in a garbage bin or bag.
Call Resolution
Information Provided
Department of Housing Preservation and Development
Unique Id: 101616937 • Date: 2014-06-12T00:00:00.000 • Time: 3:14:57 PM
Unique Id
101616937
Date
2014-06-12T00:00:00.000
Time
3:14:57 PM
Date Time
2014-06-12T15:14:57.000
Agency
HPD
Agency Name
Department of Housing Preservation and Development
Inquiry Name
Mold Complaint - Apartment
Brief Description
Complaint about mold in a home.
Call Resolution
Information Provided
Department of Finance
Unique Id: 101616938 • Date: 2014-06-12T00:00:00.000 • Time: 10:14:30 AM
Unique Id
101616938
Date
2014-06-12T00:00:00.000
Time
10:14:30 AM
Date Time
2014-06-12T10:14:30.000
Agency
DOF
Agency Name
Department of Finance
Inquiry Name
Reclaim a Towed Vehicle - NYPD
Brief Description
How to reclaim a vehicle towed by the Police Department.
Call Resolution
Information Provided
Department of Finance
Unique Id: 101616939 • Date: 2014-06-12T00:00:00.000 • Time: 11:03:45 AM
Unique Id
101616939
Date
2014-06-12T00:00:00.000
Time
11:03:45 AM
Date Time
2014-06-12T11:03:45.000
Agency
DOF
Agency Name
Department of Finance
Inquiry Name
Pay a Parking Ticket - By Mail
Brief Description
Pay a parking ticket by mail.
Call Resolution
Information Provided
Department of Environmental Protection
Unique Id: 101616940 • Date: 2014-06-12T00:00:00.000 • Time: 5:58:33 PM
Unique Id
101616940
Date
2014-06-12T00:00:00.000
Time
5:58:33 PM
Date Time
2014-06-12T17:58:33.000
Agency
DEP
Agency Name
Department of Environmental Protection
Inquiry Name
Construction Dust Outdoor Air Quality Complaint
Brief Description
Report dust from construction, demolition, or renovation.
Call Resolution
Universal Intake SR
Department of Sanitation
Unique Id: 101616941 • Date: 2014-06-12T00:00:00.000 • Time: 2:12:26 PM
Unique Id
101616941
Date
2014-06-12T00:00:00.000
Time
2:12:26 PM
Date Time
2014-06-12T14:12:26.000
Agency
DSNY
Agency Name
Department of Sanitation
Inquiry Name
Organics Collection Program
Brief Description
Collection of food scraps, soiled paper, and yard waste from selected neighborhoods.
Call Resolution
Information Provided
New York City Police Department
Unique Id: 101616942 • Date: 2014-06-12T00:00:00.000 • Time: 2:50:12 AM
Unique Id
101616942
Date
2014-06-12T00:00:00.000
Time
2:50:12 AM
Date Time
2014-06-12T02:50:12.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Noise from Club or Bar
Brief Description
Report noise from inside a club or bar.
Call Resolution
CSMS SR
3-1-1 Call Center
Unique Id: 101616943 • Date: 2014-06-12T00:00:00.000 • Time: 3:39:46 PM
Unique Id
101616943
Date
2014-06-12T00:00:00.000
Time
3:39:46 PM
Date Time
2014-06-12T15:39:46.000
Agency
3-1-1
Agency Name
3-1-1 Call Center
Inquiry Name
Alert Information Provided
Brief Description
Hidden service for activity coding.
Call Resolution
Alert Information Provided
Department of Buildings
Unique Id: 101616944 • Date: 2014-06-12T00:00:00.000 • Time: 6:21:13 AM
Unique Id
101616944
Date
2014-06-12T00:00:00.000
Time
6:21:13 AM
Date Time
2014-06-12T06:21:13.000
Agency
DOB
Agency Name
Department of Buildings
Inquiry Name
CancelModifyReschedule PlanExamAppointments
Brief Description
Not for CCR use.
Call Resolution
Cancelled Appt
Department of Transportation
Unique Id: 101616945 • Date: 2014-06-12T00:00:00.000 • Time: 12:40:20 PM
Unique Id
101616945
Date
2014-06-12T00:00:00.000
Time
12:40:20 PM
Date Time
2014-06-12T12:40:20.000
Agency
DOT
Agency Name
Department of Transportation
Inquiry Name
New York State Parkways Brochure
Brief Description
Request a copy of the New York State Parkways Brochure for truck drivers.
Call Resolution
CSMS SR
3-1-1 Call Center
Unique Id: 101616946 • Date: 2014-06-12T00:00:00.000 • Time: 9:56:04 AM
Unique Id
101616946
Date
2014-06-12T00:00:00.000
Time
9:56:04 AM
Date Time
2014-06-12T09:56:04.000
Agency
3-1-1
Agency Name
3-1-1 Call Center
Inquiry Name
Service Request Status - General
Brief Description
Status of most Service Requests filed with 311.
Call Resolution
Routed to Web Page
Department of Buildings
Unique Id: 101616947 • Date: 2014-06-12T00:00:00.000 • Time: 2:02:35 PM
Unique Id
101616947
Date
2014-06-12T00:00:00.000
Time
2:02:35 PM
Date Time
2014-06-12T14:02:35.000
Agency
DOB
Agency Name
Department of Buildings
Inquiry Name
Boiler Operator Engineer License
Brief Description
Information about stationary or portable boiler engineer licensing, including insurance requirements and application procedures.
Call Resolution
Transfer to City Agency
Health and Hospitals Corporation
Unique Id: 101616948 • Date: 2014-06-12T00:00:00.000 • Time: 7:04:28 PM
Unique Id
101616948
Date
2014-06-12T00:00:00.000
Time
7:04:28 PM
Date Time
2014-06-12T19:04:28.000
Agency
HHC
Agency Name
Health and Hospitals Corporation
Inquiry Name
Division Information Provided
Brief Description
Hidden service for activity coding.
Call Resolution
Information Provided
154855235
Unique Id: 154855235 • Date: 2023-06-05T00:00:00.000 • Time: 11:01:14 AM
Unique Id
154855235
Date
2023-06-05T00:00:00.000
Time
11:01:14 AM
Date Time
2023-06-05T11:01:14.000
Inquiry Name
Electronics Disposal
Brief Description
Learn how to get rid of electronics.
New York Courts
Unique Id: 101616949 • Date: 2014-06-12T00:00:00.000 • Time: 6:19:11 PM
Unique Id
101616949
Date
2014-06-12T00:00:00.000
Time
6:19:11 PM
Date Time
2014-06-12T18:19:11.000
Agency
NYCOURTS
Agency Name
New York Courts
Inquiry Name
Housing Court Information for Tenant and Landlord Disputes
Brief Description
Information and assistance is available for landlords and tenants with an ongoing dispute, including eviction.
Call Resolution
Information Provided
U.S. Postal Service
Unique Id: 101616951 • Date: 2014-06-12T00:00:00.000 • Time: 12:58:19 PM
Unique Id
101616951
Date
2014-06-12T00:00:00.000
Time
12:58:19 PM
Date Time
2014-06-12T12:58:19.000
Agency
USPS
Agency Name
U.S. Postal Service
Inquiry Name
U.S. Postal Service Consumer Hotline
Brief Description
Information about all United States Postal Service products and services.
Call Resolution
Transfer to City Agency
Human Resources Administration
Unique Id: 101616952 • Date: 2014-06-12T00:00:00.000 • Time: 3:54:51 PM
Unique Id
101616952
Date
2014-06-12T00:00:00.000
Time
3:54:51 PM
Date Time
2014-06-12T15:54:51.000
Agency
HRA
Agency Name
Human Resources Administration
Inquiry Name
Public Assistance, Medicaid or Food Stamp Fraud
Brief Description
Complaint about welfare fraud.
Call Resolution
Information Provided
Department of Finance
Unique Id: 101616953 • Date: 2014-06-12T00:00:00.000 • Time: 3:01:57 PM
Unique Id
101616953
Date
2014-06-12T00:00:00.000
Time
3:01:57 PM
Date Time
2014-06-12T15:01:57.000
Agency
DOF
Agency Name
Department of Finance
Inquiry Name
Parking Ticket Lookup - Ticket or Plate Number Known
Brief Description
Status of a parking ticket. Must know ticket or license plate number.
Call Resolution
Routed to Web Page
Department of Finance
Unique Id: 101616954 • Date: 2014-06-12T00:00:00.000 • Time: 7:56:18 AM
Unique Id
101616954
Date
2014-06-12T00:00:00.000
Time
7:56:18 AM
Date Time
2014-06-12T07:56:18.000
Agency
DOF
Agency Name
Department of Finance
Inquiry Name
Division Referral
Brief Description
Hidden service for activity coding.
Call Resolution
Agency Closed
Department of Finance
Unique Id: 101616955 • Date: 2014-06-12T00:00:00.000 • Time: 10:35:53 PM
Unique Id
101616955
Date
2014-06-12T00:00:00.000
Time
10:35:53 PM
Date Time
2014-06-12T22:35:53.000
Agency
DOF
Agency Name
Department of Finance
Inquiry Name
Pay a Parking Ticket - In Person
Brief Description
Pay a parking ticket in person.
Call Resolution
Information Provided
Department of Buildings
Unique Id: 101616956 • Date: 2014-06-12T00:00:00.000 • Time: 4:10:36 PM
Unique Id
101616956
Date
2014-06-12T00:00:00.000
Time
4:10:36 PM
Date Time
2014-06-12T16:10:36.000
Agency
DOB
Agency Name
Department of Buildings
Inquiry Name
CancelModifyReschedule PlanExamAppointments
Brief Description
Not for CCR use.
Call Resolution
Rescheduled Appt
New York City Police Department
Unique Id: 101616957 • Date: 2014-06-12T00:00:00.000 • Time: 2:45:22 PM
Unique Id
101616957
Date
2014-06-12T00:00:00.000
Time
2:45:22 PM
Date Time
2014-06-12T14:45:22.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Find a Police Precinct or PSA by Name
Brief Description
Find a specific precinct or police service area (PSA).
Call Resolution
Transfer to City Agency
Department of Sanitation
Unique Id: 101616958 • Date: 2014-06-12T00:00:00.000 • Time: 9:01:14 AM
Unique Id
101616958
Date
2014-06-12T00:00:00.000
Time
9:01:14 AM
Date Time
2014-06-12T09:01:14.000
Agency
DSNY
Agency Name
Department of Sanitation
Inquiry Name
Department of Sanitation Worker or Vehicle Complaint
Brief Description
Complaint about Department of Sanitation employee behavior or operation of a Sanitation vehicle.
Call Resolution
Information Provided
Mayor's Office of Veterans' Affairs
Unique Id: 101616959 • Date: 2014-06-12T00:00:00.000 • Time: 12:39:07 PM
Unique Id
101616959
Date
2014-06-12T00:00:00.000
Time
12:39:07 PM
Date Time
2014-06-12T12:39:07.000
Agency
MOVA
Agency Name
Mayor's Office of Veterans' Affairs
Inquiry Name
Benefits for Veterans
Brief Description
Information about veterans' benefits.
Call Resolution
Information Provided
Department of Health and Mental Hygiene
Unique Id: 101616960 • Date: 2014-06-12T00:00:00.000 • Time: 1:48:38 PM
Unique Id
101616960
Date
2014-06-12T00:00:00.000
Time
1:48:38 PM
Date Time
2014-06-12T13:48:38.000
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Inquiry Name
Hepatitis Vaccination
Brief Description
Hepatitis A or B vaccination.
Call Resolution
Information Provided
Department of Transportation
Unique Id: 101616961 • Date: 2014-06-12T00:00:00.000 • Time: 10:48:25 AM
Unique Id
101616961
Date
2014-06-12T00:00:00.000
Time
10:48:25 AM
Date Time
2014-06-12T10:48:25.000
Agency
DOT
Agency Name
Department of Transportation
Inquiry Name
Sidewalk Construction Permit - Bronx
Brief Description
Obtain a permit to repair or install a sidewalk.
Call Resolution
Information Provided
NYC Data AI • Public-data exploration interface