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311 Call Center Inquiry

Please note: Due to pandemic call handling modifications, the activity data since March 2020 does not fully represent the agent-handled calls to 311. The actual calls handled are higher.

The 311 Call Center Inquiry dataset contains information on all agent-handled calls to the City’s 311 information line, including date, time and topic.

Click here for the data dictionary.

City Government 311 Dataset wewp-mm3p 9 fields
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Dataset fields
Showing 50 real records
Department of Housing Preservation and Development
Unique Id: 108756967 • Date: 2015-05-12T00:00:00.000 • Time: 1:46:13 PM
Unique Id
108756967
Date
2015-05-12T00:00:00.000
Time
1:46:13 PM
Date Time
2015-05-12T13:46:13.000
Agency
HPD
Agency Name
Department of Housing Preservation and Development
Inquiry Name
Heat or Hot Water Complaint in Entire Residential Building
Brief Description
Report a heat or hot water problem affecting an entire apartment building.
Call Resolution
Information Provided
Department of Finance
Unique Id: 108756968 • Date: 2015-05-12T00:00:00.000 • Time: 11:32:59 AM
Unique Id
108756968
Date
2015-05-12T00:00:00.000
Time
11:32:59 AM
Date Time
2015-05-12T11:32:59.000
Agency
DOF
Agency Name
Department of Finance
Inquiry Name
Pay Property Tax - Online
Brief Description
Pay property taxes and related charges online.
Call Resolution
Information Provided
New York Courts
Unique Id: 108756969 • Date: 2015-05-13T00:00:00.000 • Time: 11:39:49 AM
Unique Id
108756969
Date
2015-05-13T00:00:00.000
Time
11:39:49 AM
Date Time
2015-05-13T11:39:49.000
Agency
NYCOURTS
Agency Name
New York Courts
Inquiry Name
Housing Court Information for Tenant and Landlord Disputes
Brief Description
Information and assistance is available for landlords and tenants with an ongoing dispute, including eviction.
Call Resolution
Transfer to City Agency
Department of Cultural Affairs
Unique Id: 108756970 • Date: 2015-05-12T00:00:00.000 • Time: 5:10:52 PM
Unique Id
108756970
Date
2015-05-12T00:00:00.000
Time
5:10:52 PM
Date Time
2015-05-12T17:10:52.000
Agency
DCLA
Agency Name
Department of Cultural Affairs
Inquiry Name
Find a Museum
Brief Description
Information about museums.
Call Resolution
Facility Finder
Department of Education
Unique Id: 108756971 • Date: 2015-05-13T00:00:00.000 • Time: 8:51:44 AM
Unique Id
108756971
Date
2015-05-13T00:00:00.000
Time
8:51:44 AM
Date Time
2015-05-13T08:51:44.000
Agency
DOE
Agency Name
Department of Education
Inquiry Name
School Transfer Request
Brief Description
Information about switching schools.
Call Resolution
Information Provided
Department of Finance
Unique Id: 108756972 • Date: 2015-05-12T00:00:00.000 • Time: 10:32:51 AM
Unique Id
108756972
Date
2015-05-12T00:00:00.000
Time
10:32:51 AM
Date Time
2015-05-12T10:32:51.000
Agency
DOF
Agency Name
Department of Finance
Inquiry Name
Parking Ticket Fine or Code Explanation
Brief Description
Parking ticket code descriptions and fine amounts.
Call Resolution
Routed to Web Page
Department of Consumer Affairs
Unique Id: 108756973 • Date: 2015-05-12T00:00:00.000 • Time: 2:57:43 PM
Unique Id
108756973
Date
2015-05-12T00:00:00.000
Time
2:57:43 PM
Date Time
2015-05-12T14:57:43.000
Agency
DCA
Agency Name
Department of Consumer Affairs
Inquiry Name
Pedicab Business or Driver Complaint
Brief Description
Complaint about a business or driver operating pedicabs.
Call Resolution
CSMS SR
Taxi and Limousine Commission
Unique Id: 108756974 • Date: 2015-05-12T00:00:00.000 • Time: 10:31:06 PM
Unique Id
108756974
Date
2015-05-12T00:00:00.000
Time
10:31:06 PM
Date Time
2015-05-12T22:31:06.000
Agency
TLC
Agency Name
Taxi and Limousine Commission
Inquiry Name
Lost Property in a Taxi - Medallion Number Known
Brief Description
Information for a customer who lost an item in a taxi and has the taxi medallion number.
Call Resolution
Routed to Web Page
3-1-1 Call Center
Unique Id: 108756975 • Date: 2015-05-12T00:00:00.000 • Time: 4:24:41 PM
Unique Id
108756975
Date
2015-05-12T00:00:00.000
Time
4:24:41 PM
Date Time
2015-05-12T16:24:41.000
Agency
3-1-1
Agency Name
3-1-1 Call Center
Inquiry Name
Get a Professional License
Brief Description
Request for a professional license or certification.
Call Resolution
Information Provided
Department of Finance
Unique Id: 108756976 • Date: 2015-05-12T00:00:00.000 • Time: 7:18:23 PM
Unique Id
108756976
Date
2015-05-12T00:00:00.000
Time
7:18:23 PM
Date Time
2015-05-12T19:18:23.000
Agency
DOF
Agency Name
Department of Finance
Inquiry Name
Division Referral
Brief Description
Hidden service for activity coding.
Call Resolution
Agency Closed
Department of Education
Unique Id: 108756977 • Date: 2015-05-12T00:00:00.000 • Time: 1:06:07 PM
Unique Id
108756977
Date
2015-05-12T00:00:00.000
Time
1:06:07 PM
Date Time
2015-05-12T13:06:07.000
Agency
DOE
Agency Name
Department of Education
Inquiry Name
Alternative Schools and Programs
Brief Description
Information about schools and programs.
Call Resolution
Transfer to City Agency
Department of Environmental Protection
Unique Id: 108756978 • Date: 2015-05-12T00:00:00.000 • Time: 3:53:37 PM
Unique Id
108756978
Date
2015-05-12T00:00:00.000
Time
3:53:37 PM
Date Time
2015-05-12T15:53:37.000
Agency
DEP
Agency Name
Department of Environmental Protection
Inquiry Name
Water and Sewer Rate Information
Brief Description
Information on water and sewer billing rates.
Call Resolution
Transfer to City Agency
3-1-1 Call Center
Unique Id: 108756979 • Date: 2015-05-13T00:00:00.000 • Time: 12:26:34 PM
Unique Id
108756979
Date
2015-05-13T00:00:00.000
Time
12:26:34 PM
Date Time
2015-05-13T12:26:34.000
Agency
3-1-1
Agency Name
3-1-1 Call Center
Inquiry Name
Contact Information - Directory Assistance
Brief Description
Request for the phone number or address of a specific person or business.
Call Resolution
Information Provided
Commission on Human Rights
Unique Id: 108756980 • Date: 2015-05-12T00:00:00.000 • Time: 4:01:58 PM
Unique Id
108756980
Date
2015-05-12T00:00:00.000
Time
4:01:58 PM
Date Time
2015-05-12T16:01:58.000
Agency
CCHR
Agency Name
Commission on Human Rights
Inquiry Name
Discrimination Complaint
Brief Description
Report discrimination, including in employment, housing, and public accommodations.
Call Resolution
Information Provided
Department of Finance
Unique Id: 108756981 • Date: 2015-05-12T00:00:00.000 • Time: 12:46:21 PM
Unique Id
108756981
Date
2015-05-12T00:00:00.000
Time
12:46:21 PM
Date Time
2015-05-12T12:46:21.000
Agency
DOF
Agency Name
Department of Finance
Inquiry Name
Lien Payment or Assistance - Property Tax
Brief Description
Help understanding a property lien.
Call Resolution
Information Provided
Mayor's Office of Immigrant Affairs
Unique Id: 108756982 • Date: 2015-05-12T00:00:00.000 • Time: 9:55:53 AM
Unique Id
108756982
Date
2015-05-12T00:00:00.000
Time
9:55:53 AM
Date Time
2015-05-12T09:55:53.000
Agency
MOIA
Agency Name
Mayor's Office of Immigrant Affairs
Inquiry Name
Immigration Help
Brief Description
Assistance with deportation cases and applying for citizenship, green cards, work visas, TPS, HFRP, asylum, and other immigration benefits. Includes free legal help.
Call Resolution
Transfer to City Agency
Department of Finance
Unique Id: 108757390 • Date: 2015-05-12T00:00:00.000 • Time: 2:09:50 PM
Unique Id
108757390
Date
2015-05-12T00:00:00.000
Time
2:09:50 PM
Date Time
2015-05-12T14:09:50.000
Agency
DOF
Agency Name
Department of Finance
Inquiry Name
SCRIE - Status Lookup
Brief Description
Status of a SCRIE application.
Call Resolution
Information Provided
Health and Hospitals Corporation
Unique Id: 108756983 • Date: 2015-05-13T00:00:00.000 • Time: 10:55:16 AM
Unique Id
108756983
Date
2015-05-13T00:00:00.000
Time
10:55:16 AM
Date Time
2015-05-13T10:55:16.000
Agency
HHC
Agency Name
Health and Hospitals Corporation
Inquiry Name
Find a Public Hospital
Brief Description
Location of a New York City public hospital, which can also provide clinic referrals.
Call Resolution
Information Provided
Human Resources Administration
Unique Id: 108756984 • Date: 2015-05-13T00:00:00.000 • Time: 11:53:58 AM
Unique Id
108756984
Date
2015-05-13T00:00:00.000
Time
11:53:58 AM
Date Time
2015-05-13T11:53:58.000
Agency
HRA
Agency Name
Human Resources Administration
Inquiry Name
Find a Medicaid Office
Brief Description
Locations to get assistance and apply for Medicaid.
Call Resolution
Transfer to City Agency
3-1-1 Call Center
Unique Id: 108756985 • Date: 2015-05-12T00:00:00.000 • Time: 5:19:07 AM
Unique Id
108756985
Date
2015-05-12T00:00:00.000
Time
5:19:07 AM
Date Time
2015-05-12T05:19:07.000
Agency
3-1-1
Agency Name
3-1-1 Call Center
Inquiry Name
Time and Date Information
Brief Description
Current date and approximate time.
Call Resolution
Information Provided
Public Advocate
Unique Id: 108756986 • Date: 2015-05-12T00:00:00.000 • Time: 4:11:55 PM
Unique Id
108756986
Date
2015-05-12T00:00:00.000
Time
4:11:55 PM
Date Time
2015-05-12T16:11:55.000
Agency
NYCPA
Agency Name
Public Advocate
Inquiry Name
Public Advocate Information
Brief Description
Independently elected official who reviews and investigates complaints about City services.
Call Resolution
Information Provided
Department of Sanitation
Unique Id: 108756988 • Date: 2015-05-12T00:00:00.000 • Time: 12:13:35 PM
Unique Id
108756988
Date
2015-05-12T00:00:00.000
Time
12:13:35 PM
Date Time
2015-05-12T12:13:35.000
Agency
DSNY
Agency Name
Department of Sanitation
Inquiry Name
Electronic Disposal Information
Brief Description
Information about recycling computers, televisions, cell phones, and other electronics.
Call Resolution
Information Provided
Department of Transportation
Unique Id: 108756989 • Date: 2015-05-12T00:00:00.000 • Time: 10:21:58 PM
Unique Id
108756989
Date
2015-05-12T00:00:00.000
Time
10:21:58 PM
Date Time
2015-05-12T22:21:58.000
Agency
DOT
Agency Name
Department of Transportation
Inquiry Name
Service Request Status - DOT Pothole on Street
Brief Description
Get the status of a street pothole Service Request filed with the Department of Transportation (DOT).
Call Resolution
Routed to Web Page
Department of Finance
Unique Id: 108756990 • Date: 2015-05-13T00:00:00.000 • Time: 9:21:14 AM
Unique Id
108756990
Date
2015-05-13T00:00:00.000
Time
9:21:14 AM
Date Time
2015-05-13T09:21:14.000
Agency
DOF
Agency Name
Department of Finance
Inquiry Name
Parking Ticket Lookup - Ticket or Plate Number Known
Brief Description
Status of a parking ticket. Must know ticket or license plate number.
Call Resolution
Information Provided
Department of Finance
Unique Id: 108756991 • Date: 2015-05-12T00:00:00.000 • Time: 4:12:59 PM
Unique Id
108756991
Date
2015-05-12T00:00:00.000
Time
4:12:59 PM
Date Time
2015-05-12T16:12:59.000
Agency
DOF
Agency Name
Department of Finance
Inquiry Name
Property Record Information
Brief Description
Information about property ownership and records, such as deeds and mortgages.
Call Resolution
Information Provided
Department of Health and Mental Hygiene
Unique Id: 108756992 • Date: 2015-05-12T00:00:00.000 • Time: 1:32:02 PM
Unique Id
108756992
Date
2015-05-12T00:00:00.000
Time
1:32:02 PM
Date Time
2015-05-12T13:32:02.000
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Inquiry Name
Birth Certificate from 1910 to Present
Brief Description
Request for a certified copy of a New York City birth certificate with a raised seal.
Call Resolution
Information Provided
Metropolitan Transportation Authority
Unique Id: 108756993 • Date: 2015-05-12T00:00:00.000 • Time: 2:04:14 PM
Unique Id
108756993
Date
2015-05-12T00:00:00.000
Time
2:04:14 PM
Date Time
2015-05-12T14:04:14.000
Agency
MTA
Agency Name
Metropolitan Transportation Authority
Inquiry Name
Bus or Subway - Information and Complaint
Brief Description
Information or complaint about City buses and subways.
Call Resolution
Transfer to City Agency
Department of Sanitation
Unique Id: 108756994 • Date: 2015-05-12T00:00:00.000 • Time: 9:01:14 AM
Unique Id
108756994
Date
2015-05-12T00:00:00.000
Time
9:01:14 AM
Date Time
2015-05-12T09:01:14.000
Agency
DSNY
Agency Name
Department of Sanitation
Inquiry Name
Mattress or Box Spring Disposal
Brief Description
Information about disposing of mattresses and box springs.
Call Resolution
Information Provided
Department of Buildings
Unique Id: 108756995 • Date: 2015-05-12T00:00:00.000 • Time: 1:01:57 PM
Unique Id
108756995
Date
2015-05-12T00:00:00.000
Time
1:01:57 PM
Date Time
2015-05-12T13:01:57.000
Agency
DOB
Agency Name
Department of Buildings
Inquiry Name
Schedule a Plan Examiner Appointment
Brief Description
Request an appointment with a Plan Examiner.
Call Resolution
Scheduled Appt
Department of Transportation
Unique Id: 108756996 • Date: 2015-05-13T00:00:00.000 • Time: 10:37:52 AM
Unique Id
108756996
Date
2015-05-13T00:00:00.000
Time
10:37:52 AM
Date Time
2015-05-13T10:37:52.000
Agency
DOT
Agency Name
Department of Transportation
Inquiry Name
Muni-Meter Defective or Damaged
Brief Description
Report a Muni-Meter that is damaged, not accepting coins, not reading cards, has fast or failed timing, or is not printing receipts.
Call Resolution
CSMS SR
Department of Buildings
Unique Id: 108756997 • Date: 2015-05-12T00:00:00.000 • Time: 10:55:57 AM
Unique Id
108756997
Date
2015-05-12T00:00:00.000
Time
10:55:57 AM
Date Time
2015-05-12T10:55:57.000
Agency
DOB
Agency Name
Department of Buildings
Inquiry Name
Building Violation Status and Information - Manhattan
Brief Description
Status and general information about Department of Buildings violations.
Call Resolution
Transfer to City Agency
Department of Finance
Unique Id: 108756998 • Date: 2015-05-12T00:00:00.000 • Time: 12:06:35 PM
Unique Id
108756998
Date
2015-05-12T00:00:00.000
Time
12:06:35 PM
Date Time
2015-05-12T12:06:35.000
Agency
DOF
Agency Name
Department of Finance
Inquiry Name
Property Tax Assistance - School Tax Relief (STAR)
Brief Description
Help with property tax reduction for owners who use the property as the primary residence.
Call Resolution
CSMS SR
Department of Transportation
Unique Id: 108756999 • Date: 2015-05-13T00:00:00.000 • Time: 11:20:44 AM
Unique Id
108756999
Date
2015-05-13T00:00:00.000
Time
11:20:44 AM
Date Time
2015-05-13T11:20:44.000
Agency
DOT
Agency Name
Department of Transportation
Inquiry Name
Bike Share Equipment Maintenance or Customer Service
Brief Description
Report an equipment maintenance condition or request customer service.
Call Resolution
Transfer to City Agency
Department of Health and Mental Hygiene
Unique Id: 108757001 • Date: 2015-05-12T00:00:00.000 • Time: 3:32:44 PM
Unique Id
108757001
Date
2015-05-12T00:00:00.000
Time
3:32:44 PM
Date Time
2015-05-12T15:32:44.000
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Inquiry Name
Nurses for Pregnant Women 18 Years Old and Over
Brief Description
Request for a free nurse home visit or parenting education for a low-income, first-time pregnant woman 18 years of age or over.
Call Resolution
Transfer to City Agency
Department of Finance
Unique Id: 108757002 • Date: 2015-05-12T00:00:00.000 • Time: 12:16:37 PM
Unique Id
108757002
Date
2015-05-12T00:00:00.000
Time
12:16:37 PM
Date Time
2015-05-12T12:16:37.000
Agency
DOF
Agency Name
Department of Finance
Inquiry Name
Property Record Information
Brief Description
Information about property ownership and records, such as deeds and mortgages.
Call Resolution
Information Provided
Department for the Aging
Unique Id: 108757003 • Date: 2015-05-12T00:00:00.000 • Time: 7:18:36 PM
Unique Id
108757003
Date
2015-05-12T00:00:00.000
Time
7:18:36 PM
Date Time
2015-05-12T19:18:36.000
Agency
DFTA
Agency Name
Department for the Aging
Inquiry Name
Housing Options - Senior - Low-Income
Brief Description
Housing information for a low-income senior 62 and older.
Call Resolution
CSMS SR
Department of Buildings
Unique Id: 108757004 • Date: 2015-05-12T00:00:00.000 • Time: 3:14:54 PM
Unique Id
108757004
Date
2015-05-12T00:00:00.000
Time
3:14:54 PM
Date Time
2015-05-12T15:14:54.000
Agency
DOB
Agency Name
Department of Buildings
Inquiry Name
Schedule a Plan Examiner Appointment
Brief Description
Request an appointment with a Plan Examiner.
Call Resolution
Appointment
3-1-1 Call Center
Unique Id: 108757005 • Date: 2015-05-12T00:00:00.000 • Time: 9:08:22 AM
Unique Id
108757005
Date
2015-05-12T00:00:00.000
Time
9:08:22 AM
Date Time
2015-05-12T09:08:22.000
Agency
3-1-1
Agency Name
3-1-1 Call Center
Inquiry Name
City Worker or Agency Complaint or Compliment
Brief Description
Complaint or compliment about a City agency or a specific employee.
Call Resolution
CSMS SR
Department of Sanitation
Unique Id: 108757006 • Date: 2015-05-13T00:00:00.000 • Time: 9:40:06 AM
Unique Id
108757006
Date
2015-05-13T00:00:00.000
Time
9:40:06 AM
Date Time
2015-05-13T09:40:06.000
Agency
DSNY
Agency Name
Department of Sanitation
Inquiry Name
Illegal Dumping - Past
Brief Description
Report of improper disposal of one cubic yard or more of trash on public property which needs to be cleaned up.
Call Resolution
Information Provided
Department of Sanitation
Unique Id: 108757007 • Date: 2015-05-12T00:00:00.000 • Time: 4:38:05 PM
Unique Id
108757007
Date
2015-05-12T00:00:00.000
Time
4:38:05 PM
Date Time
2015-05-12T16:38:05.000
Agency
DSNY
Agency Name
Department of Sanitation
Inquiry Name
Bulk Item Disposal Information
Brief Description
Learn about throwing away a large item that does not fit in a garbage bin or bag.
Call Resolution
Information Provided
3-1-1 Call Center
Unique Id: 108757008 • Date: 2015-05-12T00:00:00.000 • Time: 7:20:13 AM
Unique Id
108757008
Date
2015-05-12T00:00:00.000
Time
7:20:13 AM
Date Time
2015-05-12T07:20:13.000
Agency
3-1-1
Agency Name
3-1-1 Call Center
Inquiry Name
Service Request Status - General
Brief Description
Status of most Service Requests filed with 311.
Call Resolution
Routed to Web Page
Department for the Aging
Unique Id: 108757009 • Date: 2015-05-12T00:00:00.000 • Time: 8:08:05 PM
Unique Id
108757009
Date
2015-05-12T00:00:00.000
Time
8:08:05 PM
Date Time
2015-05-12T20:08:05.000
Agency
DFTA
Agency Name
Department for the Aging
Inquiry Name
Division Information Provided
Brief Description
Hidden service for activity coding.
Call Resolution
Information Provided
Department of Housing Preservation and Development
Unique Id: 108757010 • Date: 2015-05-13T00:00:00.000 • Time: 6:10:48 AM
Unique Id
108757010
Date
2015-05-13T00:00:00.000
Time
6:10:48 AM
Date Time
2015-05-13T06:10:48.000
Agency
HPD
Agency Name
Department of Housing Preservation and Development
Inquiry Name
Water Complaint - Apartment
Brief Description
Report from a tenant about no water, low water pressure, scalding hot water, or no hot water in an apartment building.
Call Resolution
Routed to Web Page
Department of Transportation
Unique Id: 108757011 • Date: 2015-05-12T00:00:00.000 • Time: 10:09:20 PM
Unique Id
108757011
Date
2015-05-12T00:00:00.000
Time
10:09:20 PM
Date Time
2015-05-12T22:09:20.000
Agency
DOT
Agency Name
Department of Transportation
Inquiry Name
Parking Sign Fact Sheet
Brief Description
Fact sheet about common parking sign regulations.
Call Resolution
CSMS SR
Department of Finance
Unique Id: 108757012 • Date: 2015-05-12T00:00:00.000 • Time: 10:39:25 AM
Unique Id
108757012
Date
2015-05-12T00:00:00.000
Time
10:39:25 AM
Date Time
2015-05-12T10:39:25.000
Agency
DOF
Agency Name
Department of Finance
Inquiry Name
Lien Sale Information
Brief Description
Information about liens placed on property due to unpaid property taxes, water, sewer, or other property-related charges.
Call Resolution
Transfer to City Agency
New York City Police Department
Unique Id: 108757013 • Date: 2015-05-12T00:00:00.000 • Time: 2:33:11 PM
Unique Id
108757013
Date
2015-05-12T00:00:00.000
Time
2:33:11 PM
Date Time
2015-05-12T14:33:11.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Division Transfer
Brief Description
Hidden service for activity coding.
Call Resolution
Transfer to City Agency
Department of Sanitation
Unique Id: 108757014 • Date: 2015-05-13T00:00:00.000 • Time: 11:45:49 AM
Unique Id
108757014
Date
2015-05-13T00:00:00.000
Time
11:45:49 AM
Date Time
2015-05-13T11:45:49.000
Agency
DSNY
Agency Name
Department of Sanitation
Inquiry Name
Electronic Disposal Information
Brief Description
Information about recycling computers, televisions, cell phones, and other electronics.
Call Resolution
Information Provided
161950966
Unique Id: 161950966 • Date: 2025-01-20T00:00:00.000 • Time: 4:00:25 PM
Unique Id
161950966
Date
2025-01-20T00:00:00.000
Time
4:00:25 PM
Date Time
2025-01-20T16:00:25.000
Inquiry Name
City Agency or Worker Feedback
Brief Description
Give a complaint, compliment, or comment on the service provided by City Agencies and their employees.
Department of Sanitation
Unique Id: 108757015 • Date: 2015-05-12T00:00:00.000 • Time: 12:13:34 PM
Unique Id
108757015
Date
2015-05-12T00:00:00.000
Time
12:13:34 PM
Date Time
2015-05-12T12:13:34.000
Agency
DSNY
Agency Name
Department of Sanitation
Inquiry Name
Graffiti Cleanup Request - Residential or Commercial Building
Brief Description
Request from someone other than the building owner or authorized representative that the City remove graffiti from a building.
Call Resolution
Information Provided
Department of Parks and Recreation
Unique Id: 108757016 • Date: 2015-05-12T00:00:00.000 • Time: 12:57:57 PM
Unique Id
108757016
Date
2015-05-12T00:00:00.000
Time
12:57:57 PM
Date Time
2015-05-12T12:57:57.000
Agency
DPR
Agency Name
Department of Parks and Recreation
Inquiry Name
Park Maintenance Complaint
Brief Description
Report a park area or equipment in need of cleaning or repair.
Call Resolution
CSMS SR
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