311 Call Center Inquiry

Please note: Due to pandemic call handling modifications, the activity data since March 2020 does not fully represent the agent-handled calls to 311. The actual calls handled are higher.

The 311 Call Center Inquiry dataset contains information on all agent-handled calls to the City’s 311 information line, including date, time and topic.

Click here for the data dictionary.

City Government 311 Dataset wewp-mm3p 9 fields
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Dataset fields
Showing 50 real records
Department of Environmental Protection
Unique Id: 101821280 • Date: 2014-06-21T00:00:00.000 • Time: 10:31:51 PM
Unique Id
101821280
Date
2014-06-21T00:00:00.000
Time
10:31:51 PM
Date Time
2014-06-21T22:31:51.000
Agency
DEP
Agency Name
Department of Environmental Protection
Inquiry Name
Water Lead Test Kit Request
Brief Description
Kit to test drinking water for high levels of lead.
Call Resolution
Internal Transfer
New York City Police Department
Unique Id: 101821282 • Date: 2014-06-21T00:00:00.000 • Time: 7:21:20 PM
Unique Id
101821282
Date
2014-06-21T00:00:00.000
Time
7:21:20 PM
Date Time
2014-06-21T19:21:20.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Noise from Neighbor
Brief Description
Report a noisy neighbor.
Call Resolution
Information Provided
Department of Correction
Unique Id: 101821283 • Date: 2014-06-21T00:00:00.000 • Time: 11:19:16 AM
Unique Id
101821283
Date
2014-06-21T00:00:00.000
Time
11:19:16 AM
Date Time
2014-06-21T11:19:16.000
Agency
DOC
Agency Name
Department of Correction
Inquiry Name
Property Pickup for Former Rikers Island Inmates
Brief Description
Make an appointment to pick up personal items at Rikers Island.
Call Resolution
Routed to Web Page
Department of Health and Mental Hygiene
Unique Id: 101821284 • Date: 2014-06-21T00:00:00.000 • Time: 10:56:45 PM
Unique Id
101821284
Date
2014-06-21T00:00:00.000
Time
10:56:45 PM
Date Time
2014-06-21T22:56:45.000
Agency
DOHMH
Agency Name
Department of Health and Mental Hygiene
Inquiry Name
LifeNet
Brief Description
Counseling referrals for mental health and substance abuse.
Call Resolution
Information Provided
Department of Sanitation
Unique Id: 101821285 • Date: 2014-06-21T00:00:00.000 • Time: 9:15:55 AM
Unique Id
101821285
Date
2014-06-21T00:00:00.000
Time
9:15:55 AM
Date Time
2014-06-21T09:15:55.000
Agency
DSNY
Agency Name
Department of Sanitation
Inquiry Name
Missed Recycling Collection
Brief Description
Report that recycling was not collected on the scheduled day.
Call Resolution
Internal Transfer
3-1-1 Call Center
Unique Id: 101821286 • Date: 2014-06-21T00:00:00.000 • Time: 8:35:49 AM
Unique Id
101821286
Date
2014-06-21T00:00:00.000
Time
8:35:49 AM
Date Time
2014-06-21T08:35:49.000
Agency
3-1-1
Agency Name
3-1-1 Call Center
Inquiry Name
Time and Date Information
Brief Description
Current date and approximate time.
Call Resolution
Information Provided
New York City Police Department
Unique Id: 101821287 • Date: 2014-06-21T00:00:00.000 • Time: 7:21:08 PM
Unique Id
101821287
Date
2014-06-21T00:00:00.000
Time
7:21:08 PM
Date Time
2014-06-21T19:21:08.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Hot Transfer 911
Brief Description
Requires immediate transfer to 911.
Call Resolution
Hot Transfer 911
New York City Police Department
Unique Id: 101821288 • Date: 2014-06-21T00:00:00.000 • Time: 11:59:53 PM
Unique Id
101821288
Date
2014-06-21T00:00:00.000
Time
11:59:53 PM
Date Time
2014-06-21T23:59:53.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Noise from Vehicle
Brief Description
Report noise from a vehicle, including horn honking, engine idling, and loud music.
Call Resolution
CSMS SR
Department of Environmental Protection
Unique Id: 101821289 • Date: 2014-06-21T00:00:00.000 • Time: 10:55:44 AM
Unique Id
101821289
Date
2014-06-21T00:00:00.000
Time
10:55:44 AM
Date Time
2014-06-21T10:55:44.000
Agency
DEP
Agency Name
Department of Environmental Protection
Inquiry Name
Noise from Construction After Hours
Brief Description
Report noise from street or building construction Monday to Friday 6 PM to 7 AM, or anytime on Saturday or Sunday without a permit.
Call Resolution
Internal Transfer
Fire Department of New York
Unique Id: 101821290 • Date: 2014-06-21T00:00:00.000 • Time: 5:03:13 PM
Unique Id
101821290
Date
2014-06-21T00:00:00.000
Time
5:03:13 PM
Date Time
2014-06-21T17:03:13.000
Agency
FDNY
Agency Name
Fire Department of New York
Inquiry Name
Fire Investigation or Fire Marshal Report
Brief Description
Request for a Fire Investigation and Fire Marshal Report.
Call Resolution
Agency Closed
New York City Police Department
Unique Id: 101821292 • Date: 2014-06-21T00:00:00.000 • Time: 7:33:48 PM
Unique Id
101821292
Date
2014-06-21T00:00:00.000
Time
7:33:48 PM
Date Time
2014-06-21T19:33:48.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Find a Towed Vehicle - Accident, Filming, Street Event, or Construction
Brief Description
Location of a vehicle that was moved due to accident, filming, parade, street event, or construction.
Call Resolution
Routed to Web Page
NYC Rent Guidelines Board
Unique Id: 101821293 • Date: 2014-06-21T00:00:00.000 • Time: 10:38:46 AM
Unique Id
101821293
Date
2014-06-21T00:00:00.000
Time
10:38:46 AM
Date Time
2014-06-21T10:38:46.000
Agency
NYCRGB
Agency Name
NYC Rent Guidelines Board
Inquiry Name
New York City Rent Increase Information
Brief Description
Information about rent increases for rent stabilized apartments and lofts.
Call Resolution
Agency Closed
Department of Correction
Unique Id: 101821294 • Date: 2014-06-21T00:00:00.000 • Time: 5:29:50 PM
Unique Id
101821294
Date
2014-06-21T00:00:00.000
Time
5:29:50 PM
Date Time
2014-06-21T17:29:50.000
Agency
DOC
Agency Name
Department of Correction
Inquiry Name
Inmate Location and Information
Brief Description
Get information on an inmate's location, ID numbers, charges, court date, bail, mailing address, and release date.
Call Resolution
Routed to Web Page
Department of Parks and Recreation
Unique Id: 101821295 • Date: 2014-06-21T00:00:00.000 • Time: 12:31:27 PM
Unique Id
101821295
Date
2014-06-21T00:00:00.000
Time
12:31:27 PM
Date Time
2014-06-21T12:31:27.000
Agency
DPR
Agency Name
Department of Parks and Recreation
Inquiry Name
Tree Work Permit
Brief Description
Permit to add, prune, decorate or remove curbside trees at the property owner's expense.
Call Resolution
CSMS SR
Public Advocate
Unique Id: 101821296 • Date: 2014-06-21T00:00:00.000 • Time: 10:33:57 AM
Unique Id
101821296
Date
2014-06-21T00:00:00.000
Time
10:33:57 AM
Date Time
2014-06-21T10:33:57.000
Agency
NYCPA
Agency Name
Public Advocate
Inquiry Name
Public Advocate Information
Brief Description
Independently elected official who reviews and investigates complaints about City services.
Call Resolution
Information Provided
Department of Finance
Unique Id: 101821297 • Date: 2014-06-21T00:00:00.000 • Time: 4:35:55 PM
Unique Id
101821297
Date
2014-06-21T00:00:00.000
Time
4:35:55 PM
Date Time
2014-06-21T16:35:55.000
Agency
DOF
Agency Name
Department of Finance
Inquiry Name
Fight a Parking Ticket - Online
Brief Description
Fight a parking ticket online.
Call Resolution
Information Provided
Department of Transportation
Unique Id: 101821298 • Date: 2014-06-21T00:00:00.000 • Time: 5:37:49 PM
Unique Id
101821298
Date
2014-06-21T00:00:00.000
Time
5:37:49 PM
Date Time
2014-06-21T17:37:49.000
Agency
DOT
Agency Name
Department of Transportation
Inquiry Name
Car Seat Inspection - Appointment Required
Brief Description
Schedule an appointment for a free car seat inspection.
Call Resolution
Information Provided
Department of Sanitation
Unique Id: 101821299 • Date: 2014-06-21T00:00:00.000 • Time: 11:02:47 AM
Unique Id
101821299
Date
2014-06-21T00:00:00.000
Time
11:02:47 AM
Date Time
2014-06-21T11:02:47.000
Agency
DSNY
Agency Name
Department of Sanitation
Inquiry Name
Missed Garbage Collection
Brief Description
Report that garbage was not collected on the scheduled day.
Call Resolution
Routed to Web Page
Department of Correction
Unique Id: 101821300 • Date: 2014-06-21T00:00:00.000 • Time: 8:21:56 PM
Unique Id
101821300
Date
2014-06-21T00:00:00.000
Time
8:21:56 PM
Date Time
2014-06-21T20:21:56.000
Agency
DOC
Agency Name
Department of Correction
Inquiry Name
Inmate Location and Information
Brief Description
Get information on an inmate's location, ID numbers, charges, court date, bail, mailing address, and release date.
Call Resolution
Routed to Web Page
Small Business Services
Unique Id: 101821301 • Date: 2014-06-21T00:00:00.000 • Time: 1:55:44 PM
Unique Id
101821301
Date
2014-06-21T00:00:00.000
Time
1:55:44 PM
Date Time
2014-06-21T13:55:44.000
Agency
SBS
Agency Name
Small Business Services
Inquiry Name
Help Starting a Small Business
Brief Description
Free advice and assistance for individuals interested in starting a business or small business owners seeking to grow.
Call Resolution
Agency Closed
New York City Police Department
Unique Id: 101821302 • Date: 2014-06-21T00:00:00.000 • Time: 11:41:58 PM
Unique Id
101821302
Date
2014-06-21T00:00:00.000
Time
11:41:58 PM
Date Time
2014-06-21T23:41:58.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Vehicle Blocking Driveway Complaint
Brief Description
Report a vehicle that is blocking a driveway.
Call Resolution
CSMS SR
3-1-1 Call Center
Unique Id: 101821303 • Date: 2014-06-21T00:00:00.000 • Time: 10:57:49 PM
Unique Id
101821303
Date
2014-06-21T00:00:00.000
Time
10:57:49 PM
Date Time
2014-06-21T22:57:49.000
Agency
3-1-1
Agency Name
3-1-1 Call Center
Inquiry Name
Find a Towed Vehicle - Plate Number Unknown - NYPD
Brief Description
For NYPD tows, find location of a vehicle that may have been towed if you do not know the license plate number.
Call Resolution
Internal Transfer
New York City Police Department
Unique Id: 101821304 • Date: 2014-06-21T00:00:00.000 • Time: 4:28:30 PM
Unique Id
101821304
Date
2014-06-21T00:00:00.000
Time
4:28:30 PM
Date Time
2014-06-21T16:28:30.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Noise from Vehicle
Brief Description
Report noise from a vehicle, including horn honking, engine idling, and loud music.
Call Resolution
CSMS SR
Fire Department of New York
Unique Id: 101821305 • Date: 2014-06-21T00:00:00.000 • Time: 11:40:58 AM
Unique Id
101821305
Date
2014-06-21T00:00:00.000
Time
11:40:58 AM
Date Time
2014-06-21T11:40:58.000
Agency
FDNY
Agency Name
Fire Department of New York
Inquiry Name
Fire Hydrant Recreational Use
Brief Description
Request to have a fire hydrant opened and a spray cap put on it.
Call Resolution
Information Provided
Department of Sanitation
Unique Id: 101821306 • Date: 2014-06-21T00:00:00.000 • Time: 8:07:31 AM
Unique Id
101821306
Date
2014-06-21T00:00:00.000
Time
8:07:31 AM
Date Time
2014-06-21T08:07:31.000
Agency
DSNY
Agency Name
Department of Sanitation
Inquiry Name
Recycling Bin Sticker - Outdoor Blue
Brief Description
Sticker for outdoor recycling bin explaining metal, glass, and plastic recycling.
Call Resolution
Universal Intake SR
161693486
Unique Id: 161693486 • Date: 2024-12-26T00:00:00.000 • Time: 7:13:32 PM
Unique Id
161693486
Date
2024-12-26T00:00:00.000
Time
7:13:32 PM
Date Time
2024-12-26T19:13:32.000
Inquiry Name
Parking Ticket or Camera Violation Payment
Brief Description
Pay a parking ticket or camera violation.
Department of Finance
Unique Id: 101821307 • Date: 2014-06-21T00:00:00.000 • Time: 11:44:57 AM
Unique Id
101821307
Date
2014-06-21T00:00:00.000
Time
11:44:57 AM
Date Time
2014-06-21T11:44:57.000
Agency
DOF
Agency Name
Department of Finance
Inquiry Name
Reclaim a Towed Vehicle - NYPD
Brief Description
How to reclaim a vehicle towed by the Police Department.
Call Resolution
Information Provided
Department of Transportation
Unique Id: 101821308 • Date: 2014-06-21T00:00:00.000 • Time: 2:58:42 PM
Unique Id
101821308
Date
2014-06-21T00:00:00.000
Time
2:58:42 PM
Date Time
2014-06-21T14:58:42.000
Agency
DOT
Agency Name
Department of Transportation
Inquiry Name
Muni-Meter Defective or Damaged
Brief Description
Report a Muni-Meter that is damaged, not accepting coins, not reading cards, has fast or failed timing, or is not printing receipts.
Call Resolution
CSMS SR
3-1-1 Call Center
Unique Id: 101821309 • Date: 2014-06-21T00:00:00.000 • Time: 8:31:32 PM
Unique Id
101821309
Date
2014-06-21T00:00:00.000
Time
8:31:32 PM
Date Time
2014-06-21T20:31:32.000
Agency
3-1-1
Agency Name
3-1-1 Call Center
Inquiry Name
Find a Towed Vehicle - Plate Number Unknown - NYPD
Brief Description
For NYPD tows, find location of a vehicle that may have been towed if you do not know the license plate number.
Call Resolution
Internal Transfer
Department of Housing Preservation and Development
Unique Id: 101821310 • Date: 2014-06-21T00:00:00.000 • Time: 8:06:56 AM
Unique Id
101821310
Date
2014-06-21T00:00:00.000
Time
8:06:56 AM
Date Time
2014-06-21T08:06:56.000
Agency
HPD
Agency Name
Department of Housing Preservation and Development
Inquiry Name
Water Complaint - Apartment
Brief Description
Report from a tenant about no water, low water pressure, scalding hot water, or no hot water in an apartment building.
Call Resolution
Information Provided
Department of Finance
Unique Id: 101821311 • Date: 2014-06-21T00:00:00.000 • Time: 9:49:26 AM
Unique Id
101821311
Date
2014-06-21T00:00:00.000
Time
9:49:26 AM
Date Time
2014-06-21T09:49:26.000
Agency
DOF
Agency Name
Department of Finance
Inquiry Name
Find a Towed Vehicle - Plate Number Known
Brief Description
Location of a vehicle that may have been towed. Must know license plate number.
Call Resolution
Routed to Web Page
3-1-1 Call Center
Unique Id: 101821312 • Date: 2014-06-21T00:00:00.000 • Time: 11:34:22 AM
Unique Id
101821312
Date
2014-06-21T00:00:00.000
Time
11:34:22 AM
Date Time
2014-06-21T11:34:22.000
Agency
3-1-1
Agency Name
3-1-1 Call Center
Inquiry Name
Find an Event - General
Brief Description
Information about events held in New York City, including fairs, parades, road races, and government meetings.
Call Resolution
Routed to Web Page
Health and Hospitals Corporation
Unique Id: 101821313 • Date: 2014-06-21T00:00:00.000 • Time: 3:52:03 PM
Unique Id
101821313
Date
2014-06-21T00:00:00.000
Time
3:52:03 PM
Date Time
2014-06-21T15:52:03.000
Agency
HHC
Agency Name
Health and Hospitals Corporation
Inquiry Name
Division Information Provided
Brief Description
Hidden service for activity coding.
Call Resolution
Information Provided
Department of Finance
Unique Id: 101821314 • Date: 2014-06-21T00:00:00.000 • Time: 6:38:44 PM
Unique Id
101821314
Date
2014-06-21T00:00:00.000
Time
6:38:44 PM
Date Time
2014-06-21T18:38:44.000
Agency
DOF
Agency Name
Department of Finance
Inquiry Name
Property Tax Assistance - Senior Citizen Homeowner Exemption (SCHE)
Brief Description
Get help with property tax reduction for eligible senior citizen homeowners.
Call Resolution
Information Provided
New York City Police Department
Unique Id: 101821315 • Date: 2014-06-21T00:00:00.000 • Time: 10:13:59 PM
Unique Id
101821315
Date
2014-06-21T00:00:00.000
Time
10:13:59 PM
Date Time
2014-06-21T22:13:59.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Noise from Street or Sidewalk
Brief Description
Report noise from the street or sidewalk, including traffic.
Call Resolution
CSMS SR
Department of Sanitation
Unique Id: 101821316 • Date: 2014-06-21T00:00:00.000 • Time: 6:38:45 PM
Unique Id
101821316
Date
2014-06-21T00:00:00.000
Time
6:38:45 PM
Date Time
2014-06-21T18:38:45.000
Agency
DSNY
Agency Name
Department of Sanitation
Inquiry Name
Motor Vehicle Disposal
Brief Description
Guidelines for motor vehicle disposal.
Call Resolution
Information Provided
New York City Police Department
Unique Id: 101821317 • Date: 2014-06-21T00:00:00.000 • Time: 7:42:40 AM
Unique Id
101821317
Date
2014-06-21T00:00:00.000
Time
7:42:40 AM
Date Time
2014-06-21T07:42:40.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Hot Transfer 911
Brief Description
Requires immediate transfer to 911.
Call Resolution
Hot Transfer 911
Department of Consumer Affairs
Unique Id: 101821318 • Date: 2014-06-21T00:00:00.000 • Time: 7:54:30 PM
Unique Id
101821318
Date
2014-06-21T00:00:00.000
Time
7:54:30 PM
Date Time
2014-06-21T19:54:30.000
Agency
DCA
Agency Name
Department of Consumer Affairs
Inquiry Name
Gas Station Complaint
Brief Description
Complaint about a gas station.
Call Resolution
CSMS SR
New York City Police Department
Unique Id: 101821319 • Date: 2014-06-21T00:00:00.000 • Time: 12:49:14 PM
Unique Id
101821319
Date
2014-06-21T00:00:00.000
Time
12:49:14 PM
Date Time
2014-06-21T12:49:14.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Vehicle Blocking Driveway Complaint
Brief Description
Report a vehicle that is blocking a driveway.
Call Resolution
CSMS SR
New York City Police Department
Unique Id: 101821320 • Date: 2014-06-21T00:00:00.000 • Time: 2:53:42 PM
Unique Id
101821320
Date
2014-06-21T00:00:00.000
Time
2:53:42 PM
Date Time
2014-06-21T14:53:42.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Division Information Provided
Brief Description
Hidden service for activity coding.
Call Resolution
Information Provided
Department of Finance
Unique Id: 101821321 • Date: 2014-06-21T00:00:00.000 • Time: 8:47:34 PM
Unique Id
101821321
Date
2014-06-21T00:00:00.000
Time
8:47:34 PM
Date Time
2014-06-21T20:47:34.000
Agency
DOF
Agency Name
Department of Finance
Inquiry Name
Division Referral
Brief Description
Hidden service for activity coding.
Call Resolution
Agency Closed
New York City Police Department
Unique Id: 101821322 • Date: 2014-06-21T00:00:00.000 • Time: 3:01:27 AM
Unique Id
101821322
Date
2014-06-21T00:00:00.000
Time
3:01:27 AM
Date Time
2014-06-21T03:01:27.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Noise from Club or Bar
Brief Description
Report noise from inside a club or bar.
Call Resolution
CSMS SR
New York City Police Department
Unique Id: 101821323 • Date: 2014-06-21T00:00:00.000 • Time: 2:52:24 PM
Unique Id
101821323
Date
2014-06-21T00:00:00.000
Time
2:52:24 PM
Date Time
2014-06-21T14:52:24.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Noise from Street or Sidewalk
Brief Description
Report noise from the street or sidewalk, including traffic.
Call Resolution
CSMS SR
New York City Police Department
Unique Id: 101821324 • Date: 2014-06-21T00:00:00.000 • Time: 8:21:39 PM
Unique Id
101821324
Date
2014-06-21T00:00:00.000
Time
8:21:39 PM
Date Time
2014-06-21T20:21:39.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Division Transfer
Brief Description
Hidden service for activity coding.
Call Resolution
Transfer to City Agency
Metropolitan Transportation Authority
Unique Id: 101821325 • Date: 2014-06-21T00:00:00.000 • Time: 8:32:08 PM
Unique Id
101821325
Date
2014-06-21T00:00:00.000
Time
8:32:08 PM
Date Time
2014-06-21T20:32:08.000
Agency
MTA
Agency Name
Metropolitan Transportation Authority
Inquiry Name
Bus or Subway - Information and Complaint
Brief Description
Information or complaint about City buses and subways.
Call Resolution
Transfer to City Agency
Association of the Bar of the City of New York
Unique Id: 101821326 • Date: 2014-06-21T00:00:00.000 • Time: 10:17:32 AM
Unique Id
101821326
Date
2014-06-21T00:00:00.000
Time
10:17:32 AM
Date Time
2014-06-21T10:17:32.000
Agency
BAROFNYC
Agency Name
Association of the Bar of the City of New York
Inquiry Name
Lawyer Referral
Brief Description
Lawyer and legal advice referrals.
Call Resolution
Information Provided
Department of Housing Preservation and Development
Unique Id: 101821327 • Date: 2014-06-21T00:00:00.000 • Time: 7:41:18 PM
Unique Id
101821327
Date
2014-06-21T00:00:00.000
Time
7:41:18 PM
Date Time
2014-06-21T19:41:18.000
Agency
HPD
Agency Name
Department of Housing Preservation and Development
Inquiry Name
Apartment Maintenance Complaint
Brief Description
Report a maintenance problem inside an apartment.
Call Resolution
Routed to Web Page
Department of Sanitation
Unique Id: 101821328 • Date: 2014-06-21T00:00:00.000 • Time: 10:42:24 AM
Unique Id
101821328
Date
2014-06-21T00:00:00.000
Time
10:42:24 AM
Date Time
2014-06-21T10:42:24.000
Agency
DSNY
Agency Name
Department of Sanitation
Inquiry Name
Abandoned Vehicle Without Plates on Public Property
Brief Description
Report an abandoned vehicle without plates for removal from a City street or sidewalk.
Call Resolution
Universal Intake SR
New York City Police Department
Unique Id: 101821329 • Date: 2014-06-21T00:00:00.000 • Time: 6:37:57 PM
Unique Id
101821329
Date
2014-06-21T00:00:00.000
Time
6:37:57 PM
Date Time
2014-06-21T18:37:57.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Hot Transfer 911
Brief Description
Requires immediate transfer to 911.
Call Resolution
Hot Transfer 911
New York City Police Department
Unique Id: 101821330 • Date: 2014-06-21T00:00:00.000 • Time: 10:42:33 AM
Unique Id
101821330
Date
2014-06-21T00:00:00.000
Time
10:42:33 AM
Date Time
2014-06-21T10:42:33.000
Agency
NYPD
Agency Name
New York City Police Department
Inquiry Name
Dangerous Location or Situation
Brief Description
Report a dangerous situation to 911.
Call Resolution
Hot Transfer 911