FY2017 MMR Agency Services and Goals

017

NYCEM

DEPARTMENT OF EMERGENCY MANAGEMENT

Prepare New York City residents and private sector entities for emergencies.

2b

Increase disaster volunteerism through the Community Emergency Response Team (CERT) program and Citizen Corps Council.

017

NYCEM

DEPARTMENT OF EMERGENCY MANAGEMENT

Prepare New York City residents and private sector entities for emergencies.

2c

Collect and disseminate timely information.

NA

NYCHA

NEW YORK CITY HOUSING AUTHORITY

Operate as an effective and efficient landlord.

1a

mprove rent collection.

NA

NYCHA

NEW YORK CITY HOUSING AUTHORITY

Operate as an effective and efficient landlord.

1b

Expedite maintenance and repairs.

NA

NYCHA

NEW YORK CITY HOUSING AUTHORITY

Operate as an effective and efficient landlord.

1c

Optimize apartment usage and ensure rental equity.

NA

NYCHA

NEW YORK CITY HOUSING AUTHORITY

Operate as an effective and efficient landlord.

1

Improve safety and security.

NA

NYCHA

NEW YORK CITY HOUSING AUTHORITY

(Re)build, expand, and preserve public housing and affordable housing stock

2a

Preserve the public and affordable housing asset.

NA

NYCHA

NEW YORK CITY HOUSING AUTHORITY

(Re)build, expand, and preserve public housing and affordable housing stock

2b

Optimize access to affordable housing in public housing developments to income-eligible families.

NA

NYCHA

NEW YORK CITY HOUSING AUTHORITY

(Re)build, expand, and preserve public housing and affordable housing stock

2c

Increase access to affordable housing in privately-owned units.

NA

NYCHA

NEW YORK CITY HOUSING AUTHORITY

(Re)build, expand, and preserve public housing and affordable housing stock

2

Develop new, mixed-use, mixed-income housing and resources.

NA

NYCHA

NEW YORK CITY HOUSING AUTHORITY

Engage residents and connect them to best-in-class social services.

3a

Connect all residents to critical services in their communities.

NA

NYCHA

NEW YORK CITY HOUSING AUTHORITY

Engage residents and connect them to best-in-class social services.

3b

Increase employment opportunities among NYCHA residents.

819

NYCHH

HEALTH AND HOSPITALS CORP

Provide medical, mental health and substance abuse services to New York City residents regardless of their ability to pay.

1a

Expand access to care.

819

NYCHH

HEALTH AND HOSPITALS CORP

Provide medical, mental health and substance abuse services to New York City residents regardless of their ability to pay.

1b

Increase the number of patients served.

819

NYCHH

HEALTH AND HOSPITALS CORP

Provide medical, mental health and substance abuse services to New York City residents regardless of their ability to pay.

1c

Maximize quality of care and patient satisfaction.

056

NYPD

POLICE DEPARTMENT

Manage public safety programs related to criminal activity.

1a

Reduce the incidence of crime.

056

NYPD

POLICE DEPARTMENT

Manage public safety programs related to criminal activity.

1b

Prevent terrorist attacks.

056

NYPD

POLICE DEPARTMENT

Manage public safety programs related to criminal activity.

1c

Respond to police emergencies quickly.

056

NYPD

POLICE DEPARTMENT

Manage public safety programs related to traffic safety.

2a

Reduce the incidence of traffic collisions, injuries and fatalities.

056

NYPD

POLICE DEPARTMENT

Manage public safety programs related to quality of life.

3a

Reduce the incidence of quality-of-life violations.

056

NYPD

POLICE DEPARTMENT

Ensure courteous, professional and respectful interactions with the community.

4a

Improve police/community relations.

037

NYPL

NEW YORK PUBLIC LIBRARY

NA

NA

NA

820

OATH

OFFICE OF ADMINISTRATION TRIALS & HEARINGS

Adjudicate the City’s administrative matters.

1a

Hear cases promptly and issue timely and fair decisions at the OATH Trials Division.

820

OATH

OFFICE OF ADMINISTRATION TRIALS & HEARINGS

Adjudicate alleged violations of the City’s local administrative laws.

2a

Hear cases promptly and issue timely and fair decisions at the OATH Hearings Division.

NA

OCME

OFFICE OF CHIEF MEDICAL EXAMINER

Perform the processes necessary to certify deaths falling within the agency's jurisdiction.

1a

Respond promptly to scenes of reportable fatalities and conduct related investigations.

NA

OCME

OFFICE OF CHIEF MEDICAL EXAMINER

Perform the processes necessary to certify deaths falling within the agency's jurisdiction.

1b

Perform autopsies and examinations necessary to issue timely death certificates.

NA

OCME

OFFICE OF CHIEF MEDICAL EXAMINER

Perform the processes necessary to certify deaths falling within the agency's jurisdiction.

1c

Provide timely investigation for all cremation requests.

NA

OCME

OFFICE OF CHIEF MEDICAL EXAMINER

Provide mortuary services to the City.

2a

Recover and transport decedents to City mortuary facilities in a timely manner.

NA

OCME

OFFICE OF CHIEF MEDICAL EXAMINER

Respond to disasters and emergencies when fatalities are involved.

3a

Provide rapid response and safe fatality management services to the City.

NA

OCME

OFFICE OF CHIEF MEDICAL EXAMINER

Respond to disasters and emergencies when fatalities are involved.

3b

Identify victims of disasters and return their remains to families in a timely manner.

NA

OCME

OFFICE OF CHIEF MEDICAL EXAMINER

Provide services to the City for forensic purposes.

4a

Provide timely and accurate laboratory services for criminal justice purposes.

801

SBS

SMALL BUSINESS SERVICES

Help businesses start, operate and expand in New York City.

1a

Ensure that businesses and entrepreneurs have easy access to a variety of high quality support services.

801

SBS

SMALL BUSINESS SERVICES

Help businesses start, operate and expand in New York City.

1b

Retain jobs and businesses in New York City by administering incentive programs for facility renovation and promoting retention of NYC businesses and relocation of businesses to NYC.

801

SBS

SMALL BUSINESS SERVICES

Match businesses in need of workers with qualified applicants.

2a

Ensure that businesses have timely access to qualified job applicants.

801

SBS

SMALL BUSINESS SERVICES

Provide financial support and technical assistance for New York City's commercial districts throughout the five boroughs.

3a

Strengthen and expand New York City's Business Improvement District (BID) program and other local economic development organizations.

801

SBS

SMALL BUSINESS SERVICES

Help minority and women-owned businesses identify and compete for City contracts.

4a

Increase the number of minority and women-owned business enterprises (M/WBEs) that obtain City contracts.

156

TLC

TAXI AND LIMOUSINE COMMISSION

Ensure the quality and safety of for-hire vehicle transportation services through effective regulation and administration of rules, standards and licensing requirements.

1a

Increase access to for-hire transportation service.

156

TLC

TAXI AND LIMOUSINE COMMISSION

Ensure the quality and safety of for-hire vehicle transportation services through effective regulation and administration of rules, standards and licensing requirements.

1b

Ensure that all licensed vehicles meet safety and emissions standards.

156

TLC

TAXI AND LIMOUSINE COMMISSION

Ensure the quality and safety of for-hire vehicle transportation services through effective regulation and administration of rules, standards and licensing requirements.

1c

Ensure all vehicles operating for-hire follow TLC rules and regulations.

156

TLC

TAXI AND LIMOUSINE COMMISSION

Ensure the quality and safety of for-hire vehicle transportation services through effective regulation and administration of rules, standards and licensing requirements.

1

Provide excellent customer service to licensees.

156

TLC

TAXI AND LIMOUSINE COMMISSION

Ensure the quality and safety of for-hire vehicle transportation services through effective regulation and administration of rules, standards and licensing requirements.

1e

Promote excellent customer service to passengers.

039

QPL

QUEENS BOROUGH PUBLIC LIBRARY

NA

NA

NA

NA

311

311

Provide public access to City government.

1a

Increase public access to non-emergency government services.